Job Title : ServiceNow Analyst - Configuration Management Database (CMDB) & Discovery
Experience : 5+ Years
Location : Gurgaon (Onsite)
Type : Full-Time
Work Schedule : 5 Days Working
Job Summary :
We are looking for an experienced ServiceNow Analyst - to manage and optimize the Configuration Management Database (CMDB), Discovery, and Service Mapping processes.
The ideal candidate will have strong expertise in ServiceNow Discovery, infrastructure mapping, and backend integration.
Mandatory Skills : ServiceNow CMDB, ServiceNow Discovery & Service Mapping, ITSM processes, API integration, Infrastructure understanding (on-prem/cloud), Data governance, ITIL fundamentals, Troubleshooting, and Configuration management.
Key Responsibilities :
- Manage and maintain CMDB integrity and accuracy.
- Administer ServiceNow Discovery and Service Mapping tool.
- Design, deploy, and troubleshoot infrastructure mapping (on-prem/cloud).
- Implement data governance, audit, and reconciliation procedures
- Collaborate with cross-functional IT teams to resolve mapping/discovery issues.
- Generate reports, dashboards, and documentation for configuration management.
Required Skills :
- 5+ Years of experience in ServiceNow.
- 3+ Years in Discovery & Service Mapping.
- Strong understanding of CMDB, APIs, infrastructure components.
- ITIL Foundation certification preferred.
- Excellent communication and problem-solving skills.
- Experience working in agile and collaborative environments.
Shubham Vishwakarma
Full Stack Developer - Averlon
About NeoGenCode Technologies Pvt Ltd
About
Welcome to Neogencode Technologies, an IT services and consulting firm that provides innovative solutions to help businesses achieve their goals. Our team of experienced professionals is committed to providing tailored services to meet the specific needs of each client. Our comprehensive range of services includes software development, web design and development, mobile app development, cloud computing, cybersecurity, digital marketing, and skilled resource acquisition. We specialize in helping our clients find the right skilled resources to meet their unique business needs. At Neogencode Technologies, we prioritize communication and collaboration with our clients, striving to understand their unique challenges and provide customized solutions that exceed their expectations. We value long-term partnerships with our clients and are committed to delivering exceptional service at every stage of the engagement. Whether you are a small business looking to improve your processes or a large enterprise seeking to stay ahead of the competition, Neogencode Technologies has the expertise and experience to help you succeed. Contact us today to learn more about how we can support your business growth and provide skilled resources to meet your business needs.
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Full Stack Developer - Averlon