ServiceNow Analyst - CMDB & Discovery at NeoGenCode Technologies Pvt Ltd · Gurugram · 5 - 10 years · ₹10L - ₹20L / yr · Raised funding · Posted 22 May 2026
Job Title : ServiceNow Analyst - Configuration Management Database (CMDB) & Discovery
Experience : 5+ Years
Location : Gurgaon (Onsite)
Type : Full-Time
Work Schedule : 5 Days Working
Job Summary :
We are looking for an experienced ServiceNow Analyst - to manage and optimize the Configuration Management Database (CMDB), Discovery, and Service Mapping processes.
The ideal candidate will have strong expertise in ServiceNow Discovery, infrastructure mapping, and backend integration.
Mandatory Skills : ServiceNow CMDB, ServiceNow Discovery & Service Mapping, ITSM processes, API integration, Infrastructure understanding (on-prem/cloud), Data governance, ITIL fundamentals, Troubleshooting, and Configuration management.
Key Responsibilities :
- Manage and maintain CMDB integrity and accuracy.
- Administer ServiceNow Discovery and Service Mapping tool.
- Design, deploy, and troubleshoot infrastructure mapping (on-prem/cloud).
- Implement data governance, audit, and reconciliation procedures
- Collaborate with cross-functional IT teams to resolve mapping/discovery issues.
- Generate reports, dashboards, and documentation for configuration management.
Required Skills :
- 5+ Years of experience in ServiceNow.
- 3+ Years in Discovery & Service Mapping.
- Strong understanding of CMDB, APIs, infrastructure components.
- ITIL Foundation certification preferred.
- Excellent communication and problem-solving skills.
- Experience working in agile and collaborative environments.
Shubham Vishwakarma
Full Stack Developer - Averlon
About NeoGenCode Technologies Pvt Ltd
About
Welcome to Neogencode Technologies, an IT services and consulting firm that provides innovative solutions to help businesses achieve their goals. Our team of experienced professionals is committed to providing tailored services to meet the specific needs of each client. Our comprehensive range of services includes software development, web design and development, mobile app development, cloud computing, cybersecurity, digital marketing, and skilled resource acquisition. We specialize in helping our clients find the right skilled resources to meet their unique business needs. At Neogencode Technologies, we prioritize communication and collaboration with our clients, striving to understand their unique challenges and provide customized solutions that exceed their expectations. We value long-term partnerships with our clients and are committed to delivering exceptional service at every stage of the engagement. Whether you are a small business looking to improve your processes or a large enterprise seeking to stay ahead of the competition, Neogencode Technologies has the expertise and experience to help you succeed. Contact us today to learn more about how we can support your business growth and provide skilled resources to meet your business needs.
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IT & Engineering Talent Staffing
- Provides full-time and contract-based hiring, delivering handpicked, pre‑screened developers across tech stacks—ranging from web, mobile, AI/ML, Web3/blockchain.
- Maintains a bench o vetted candidates, offering fast delivery of interview-ready profiles—often within 24 hours.
- Offers payroll management, handling compliance, tax, attendance, and documentation for both contractors and full-time employees.
2. End-to-End Project Delivery
- Delivers full-stack development solutions: web, mobile, cloud, AI/ML, Blockchain/Web3.
- Manages entire project lifecycle—requirements gathering, design (UI/UX), development, deployment, and ongoing support .
3. Additional Offerings
- Expands into cybersecurity consulting, digital marketing, and cloud platform services (like AWS, GCP, Azure) .
- Provides strategic IT consulting to align technology solutions with business objectives
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Device42 Administrator
We are looking for an experienced Device42 Administrator with strong expertise in Enterprise CMDB, Infrastructure Discovery, Asset Management, Application Dependency Mapping, and Cloud/On-Premises environments.
Role: Device42 Administrator
Experience: 8–12 Years
Location: Kolkata / Chennai / Hyderabad / Pune / Delhi
Work Mode: Onsite
Contract: 6 Months
Budget: ₹1.5–2 LPM Max
Openings: 5
Key Skills Required:
• Strong hands-on experience in Device42 Administration
• Enterprise CMDB & Infrastructure Discovery
• Device42 Auto-Discovery
• CMDB & Asset Management
• Application Dependency Mapping
• On-Premises & Cloud Infrastructure Discovery
• Device42 Monitoring Rules & Alerts
• ServiceNow CMDB Integration
• APM / Network / Infrastructure Monitoring integrations
• Reporting, Dashboards & Data Governance
• Backup, Security & Compliance
Good to Have:
• ServiceNow Configuration Management & CMDB
• ITIL v4 Foundation
• Incident / Problem / Change Management
• Enterprise ITSM & Monitoring integrations
Qualification:
Bachelor's degree in Computer Science / IT / Engineering or related field.
Job Description:
We are looking for an experienced Change Management professional with a strong understanding of ITIL processes and Change Management practices. The candidate should have hands-on experience with ServiceNow (SNOW) for managing change requests, coordinating CAB meetings, assessing change risks, and ensuring changes are implemented smoothly with minimal impact on IT services.
Key Responsibilities:
- Manage and track change requests using ServiceNow.
- Follow ITIL Change Management processes and procedures.
- Coordinate Change Advisory Board (CAB) meetings and approvals.
- Assess change risks, impacts, and implementation plans.
- Monitor change implementation and ensure proper documentation.
- Ensure compliance with change policies and procedures.
- Coordinate with relevant teams for change scheduling and implementation.
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Full Stack Developer - Averlon