
Job Summary
We are seeking a skilled ServiceNow ITSM Specialist with proven experience in implementing and managing IT Service Management (ITSM) modules. The ideal candidate will bring at least 3 years of relevant hands-on ITSM experience on the ServiceNow platform. This role involves configuring, enhancing, and supporting ITSM processes to drive efficient service delivery and alignment with ITIL best practices.
Key Responsibilities
• Implement and configure ServiceNow IT Service Management (ITSM) modules, including Incident, Problem, Change, Request, Knowledge, and Service Catalog.
• Maintain and enhance existing ITSM processes to align with ITIL best practices.
• Collaborate with stakeholders to define and document requirements, translating them into workflows and automated processes.
• Manage and optimize workflows, SLAs, and business rules to improve service delivery and operational efficiency.
• Develop and maintain reports, dashboards, and KPIs to track ITSM performance and service quality.
• Troubleshoot and resolve technical issues related to ITSM modules and integrations.
• Partner with ServiceNow developers, architects, and external vendors to implement platform enhancements.
• Ensure ITSM processes comply with internal policies, IT governance, and audit requirements.
• Support training, documentation, and adoption of ITSM best practices across business units.
Required Skills & Qualifications
• 3+ years of relevant, hands-on experience working with ServiceNow ITSM modules.
• CIS–ITSM certification is preferred.
• Strong understanding of ITIL framework and ITSM lifecycle.
• Experience with Service Catalog, SLA management, and CMDB integration with ITSM.
• Ability to analyze service performance and present insights to stakeholders.
• Excellent communication, documentation, and stakeholder management skills.
Nice-to-Have Skills
• ITIL v4 Foundation certification.
• Experience with ServiceNow scripting (JavaScript, Glide).
• Familiarity with Virtual Agent, Flow Designer, and third-party ITSM integrations.
• Exposure to agile methodologies and additional ServiceNow modules (HRSD, CSM).

About Scionecx Private Limited
About
Similar jobs
Role Description
This is a full-time on-site role for a Direct Sales Executive in Noida. The Direct Sales Executive will be responsible for day-to-day sales activities, building customer relationships, and meeting sales targets in the transportation and logistics sector.
Qualifications
- Communication and core sales skills
- Sales and direct sales skills
- Experience or knowledge in international sales, direct sales,
- good knowledge about sales.
- Excellent interpersonal and negotiation skills
- Proven track record of achieving sales targets
- Any Bachelor's degree
- Freshers also apply for this job.
- Cab + meal
- 5 days working
Profile: AWS Data Engineer
Mandate skills :AWS + Databricks + Pyspark + SQL role
Location: Bangalore/Pune/Hyderabad/Chennai/Gurgaon:
Notice Period: Immediate
Key Requirements :
- Design, build, and maintain scalable data pipelines to collect, process, and store from multiple datasets.
- Optimize data storage solutions for better performance, scalability, and cost-efficiency.
- Develop and manage ETL/ELT processes to transform data as per schema definitions, apply slicing and dicing, and make it available for downstream jobs and other teams.
- Collaborate closely with cross-functional teams to understand system and product functionalities, pace up feature development, and capture evolving data requirements.
- Engage with stakeholders to gather requirements and create curated datasets for downstream consumption and end-user reporting.
- Automate deployment and CI/CD processes using GitHub workflows, identifying areas to reduce manual, repetitive work.
- Ensure compliance with data governance policies, privacy regulations, and security protocols.
- Utilize cloud platforms like AWS and work on Databricks for data processing with S3 Storage.
- Work with distributed systems and big data technologies such as Spark, SQL, and Delta Lake.
- Integrate with SFTP to push data securely from Databricks to remote locations.
- Analyze and interpret spark query execution plans to fine-tune queries for faster and more efficient processing.
- Strong problem-solving and troubleshooting skills in large-scale distributed systems.
REQUIRE TRAVEL EXECUTIVE
SKILLS- RESERVATION, TICKETING, PACKAGES
GENDER- MALE
EDUCATION- GRADUATE
EXPERIENCE- 3 YEARS
LOCATION- PITAMPURA, DELHI
SALARY –UPTO 40K
REQUIRE TRAVEL EXECUTIVE
SKILLS- RESERVATION, TICKETING, PACKAGES
GENDER- ANY
EDUCATION- GRADUATE
EXPERIENCE- 3 YEARS
LOCATION- Navi mumbai
SALARY –UPTO 35K
We are looking for a PHP Developer responsible for managing back-end services and the interchange of data between the server and the users. Your primary focus will be the development of all server-side logic, definition and maintenance of the database, and ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the front-end elements built by your co-workers into the application. Therefore, a basic understanding of front-end technologies is necessary as well.
Responsibilities
- Integration of user-facing elements developed by front-end developers
- Build efficient, testable, and reusable PHP modules
- Solve complex performance problems and architectural challenges
- Integration of data storage solutions
Skills And Qualifications
- Strong knowledge of PHP web frameworks such as Codeigniter
- Basic understanding of front-end technologies, such as JavaScript, JQuery, HTML, and CSS
- Familiarity with MySQL databases and their declarative query languages
- Understanding of MVC design patterns
- Knowledge of object oriented PHP programming
- Strong knowledge of the common PHP or web server exploits and their solutions
- Understanding fundamental design principles behind a scalable application
- Good problem-solving skills.
- Good team player that is enthusiastic about delivering results
Education Should be ME/MCS/MCA/BE
- Preparing Scope of Work and Project Plans for the Solution.
- Preparing High Level & Low Level designs as per proposed Solution.
- Design and Implementation of Routing and Switching technologies.
- Design and implementation of Data Centers on SDN technologies e.g. Cisco ACI, VMware NSX.
- Campus LAN and Wireless design, Implementation and Troubleshooting.
- Design and implementation of software defined campus network e.g. Cisco DNA, SD-Access
- Design, Implementation of WAN, and SDWAN Technologies.
- Hands on experience on WAN optimization technologies.
- Troubleshooting and repairing network issues, as well as developing, applying
- Hands on experience on WAN optimization technologies.
- Troubleshooting and repairing network issues, as well as developing, applying and enforcing best practices and policies
- Monitoring and performing routine tests on an assigned system and reporting results.
- Identifying opportunities for continuous improvements
- Contributing and producing regular status reports as required
- Provide resolution to project or customer issues, following proper escalation procedures, in a timely fashion
- Create project documentation and procedures
- Excellent communication (written and oral) and interpersonal skills
- Knowledge and experience of ITIL based service processes: Incident Management, Change Management, Release Management, Problem Management, etc.
Deep understanding of RDBMS, Algorithms, System Architecture, Analytical Thinking, Data Warehousing
- Responsible for attendance and leave management
- Must be responsible for file maintenance
- Facilitate employee's review
- Hands-on experience in HR and other statutory compliance.
- Carry out the tasks specifically assigned by the CEO of the organisation
- Candidates who handled both payroll and admin will be given preference
- Excellent communication and presentation skills
- Must speak fluent English and Hindi (added advantage and would be given preference)
- Good in Excel, MS Word, and email correspondence
Kapdewala is one of the leading direct-to-consumer online apparel companies in India, focused on providing creative and distinctive fashion at affordable prices for trendy and contemporary Indians. Kapdewala has created fashion reasonable in that across India and has been widely recognized for its unique designs. Buy Funky, Trendy and Affordable Fashion Apparel for the Youth.
Looking for an creative person who will help to create Amazing design for our fashion products in the most compelling manner. The ideal candidate is self-starting, detail-oriented, and most importantly, fascinated by latest fashion and the stories that can be told about them online.
Responsibilities include:-
* Graphic designs for website.
* Creative for social mdeia post. You will also be required to research other e-commerce or brand websites to procure additional content for products the team is building.
Skills required:- * photoshop & coraldraw
Preferably good fashion knowledge.
Requirements: *Bachelor’s degree in any discipline. *06 Months years of experience in graphic designing.
experience.
• Experience with architectural patterns of large, High-scale / High-traffic applications is a
MUST
• Experience with AWS is mandatory while SOA/Micro services with Node.js and Golang is a
plus.
• Retained, mentored and hired senior engineers and leaders with a track record of building
productive engineering teams.
• Been actively involved in setting product strategy.
• Entrepreneurial drive and have hands-on experience in creating products which solves
user’s problems
Golang, NodeJs, Java, C/C++, PHP, Docker, ReactJs, JQuery, Spring, Hibernate, Redis, Kafka, RabbitMq, MySQL, Hadoop, MongoDB,AWS ECS, CodePipeline, S3, DynamoDB, SQS, SNS, EMR, AWS DocDB, AWS ElasticSearch ,Git, Perforce , Junit, Jasmine, Mocha











