
Job Summary
We are seeking a skilled ServiceNow ITSM Specialist with proven experience in implementing and managing IT Service Management (ITSM) modules. The ideal candidate will bring at least 3 years of relevant hands-on ITSM experience on the ServiceNow platform. This role involves configuring, enhancing, and supporting ITSM processes to drive efficient service delivery and alignment with ITIL best practices.
Key Responsibilities
• Implement and configure ServiceNow IT Service Management (ITSM) modules, including Incident, Problem, Change, Request, Knowledge, and Service Catalog.
• Maintain and enhance existing ITSM processes to align with ITIL best practices.
• Collaborate with stakeholders to define and document requirements, translating them into workflows and automated processes.
• Manage and optimize workflows, SLAs, and business rules to improve service delivery and operational efficiency.
• Develop and maintain reports, dashboards, and KPIs to track ITSM performance and service quality.
• Troubleshoot and resolve technical issues related to ITSM modules and integrations.
• Partner with ServiceNow developers, architects, and external vendors to implement platform enhancements.
• Ensure ITSM processes comply with internal policies, IT governance, and audit requirements.
• Support training, documentation, and adoption of ITSM best practices across business units.
Required Skills & Qualifications
• 3+ years of relevant, hands-on experience working with ServiceNow ITSM modules.
• CIS–ITSM certification is preferred.
• Strong understanding of ITIL framework and ITSM lifecycle.
• Experience with Service Catalog, SLA management, and CMDB integration with ITSM.
• Ability to analyze service performance and present insights to stakeholders.
• Excellent communication, documentation, and stakeholder management skills.
Nice-to-Have Skills
• ITIL v4 Foundation certification.
• Experience with ServiceNow scripting (JavaScript, Glide).
• Familiarity with Virtual Agent, Flow Designer, and third-party ITSM integrations.
• Exposure to agile methodologies and additional ServiceNow modules (HRSD, CSM).

About Scionecx Private Limited
About
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About us
Nuclei is a fintech SaaS startup working already with over 18+ large enterprise clients across Asia in just a span of over 5 years.
Why are we building Nuclei?
Before we started Nuclei, we listed down a few guiding principles. These were essentially our learning from the previous startups/companies:
- Think big, think global, and not limit ourselves only to India.
- Build a company. We wanted to be sustainable from day 1 and build a profitable business. This does not mean that we compromise on growth, but we most definitely avoid unsustainable growth.
- Build for the long term, not flip it in a few years.
- And most importantly, we wanted to change the perception about India, from being a back-office/outsourcing destination, to a product destination.
All the above points came together to form Nuclei's vision - "To build a well-respected global product company. "At Nuclei, we are building innovative products that enable enterprises to increase customer engagement & build deeper relationships while transforming into a "Super-app".
Nuclei is currently undergoing expansion across Asia, SEA & MEA
Responsibilities
- Designs and builds the iOS application as per the specifications provided by the Product and Design team.
- Can take ownership and ensure delivery while concreting requirements with different stakeholders.
- Solve and articulate complex problems with application design, development, and user experiences.
- Troubleshoot and debug applications. Writes unit tests and do functional and non-functional testing.
- Ships feature in fast moving agile sprints.
- Work on bug fixing and improving the application performance.
- Communicate effectively with team members and across teams and collaborate with team leads, server and infrastructure team members to build the best industry standard software.
- Mentor junior engineers.
- Collaborate with third party vendors to integrate functional components.
Requirements
- Software Developer with at least 5+ years of experience in building apps for the iOS platform.
- Knowledge of Data Structure and Algorithms
- Experience in releasing apps to the App Store.
- Good understanding of Swift and Objective-C.
- Must have developed apps using Swift and Objective C interoperability.
- Experience in following best Coding, Security, Unit testing and Documentation standards and practices.
- Experience with performance and memory tuning with tools Instruments
- Familiarity with RESTful APIs to connect iOS applications to back-end services.
- Expertise in iPhone SDK, Cocoa touch frameworks UIKit, Foundation, Core Data, Core Graphics, Core Animation, Core Location, Push Notification.
- Strong UX/UI design exposure and experience in making apps work with pixel perfect interfaces.
- Good understanding of iOS application architecture and design patterns.
- Understands OS level APIs and implementation for iOS.
- Good understanding of memory management, network communication, concurrency and multi-threading in iOS.
- Understanding of complete application development, continuous integration & testing and app distribution infrastructure.
- Experience in code versioning tools such as Git.
- Experience working in an agile way.
Good To Have
- Good understanding of WebApps/PWAs.
- Experience building custom mobile frameworks and libraries.
- Preferred to have knowledge on languages like HTML5, CSS and JavaScript.
- Past experience of working with SwiftUI.
- Good understanding of RXSwift or Combine framework.
- gRPC framework and protocol buffer data format.
Our Culture and policies we believe in and live by at Nuclei
- Profitable company with a team-first culture
- Everyone is encouraged to take decisions and lead. Complete freedom with responsibility.
- 25% team ownership - Buybacks every 6 months from profit pool
- Work from anywhere - Goa or Bali or Ladakh - Permanently remote
- Unlimited leaves - There is no leave policy at Nuclei.
- 4.5 days working. Friday 2nd halves are focused on learning and development
- What we do is a part of work - Book club, Hackathons, Chess club, Expert talks, etc. To explore opportunities to evolve ourselves as an individual and team.
Role Overview
We are looking for a Tech Lead with a strong background in fintech, especially with experience or a strong interest in fraud prevention and Anti-Money Laundering (AML) technologies.
This role is critical in leading our fintech product development, ensuring the integration of robust security measures, and guiding our team in Hyderabad towards delivering high-quality, secure, and compliant software solutions.
Responsibilities
- Lead the development of fintech solutions, focusing on fraud prevention and AML, using Typescript, ReactJs, Python, and SQL databases.
- Architect and deploy secure, scalable applications on AWS or Azure, adhering to the best practices in financial security and data protection.
- Design and manage databases with an emphasis on security, integrity, and performance, ensuring compliance with fintech regulatory standards.
- Guide and mentor the development team, promoting a culture of excellence, innovation, and continuous learning in the fintech space.
- Collaborate with stakeholders across the company, including product management, design, and QA, to ensure project alignment with business goals and regulatory requirements.
- Keep abreast of the latest trends and technologies in fintech, fraud prevention, and AML, applying this knowledge to drive the company's objectives.
Requirements
- 5-7 years of experience in software development, with a focus on fintech solutions and a strong understanding of fraud prevention and AML strategies.
- Expertise in Typescript, ReactJs, and familiarity with Python.
- Proven experience with SQL databases and cloud services (AWS or Azure), with certifications in these areas being a plus.
- Demonstrated ability to design and implement secure, high-performance software architectures in the fintech domain.
- Exceptional leadership and communication skills, with the ability to inspire and lead a team towards achieving excellence.
- A bachelor's degree in Computer Science, Engineering, or a related field, with additional certifications in fintech, security, or compliance being highly regarded.
Why Join Us?
- Opportunity to be at the cutting edge of fintech innovation, particularly in fraud prevention and AML.
- Contribute to a company with ambitious goals to revolutionize software development and make a historical impact.
- Be part of a visionary team dedicated to creating a lasting legacy in the tech industry.
- Work in an environment that values innovation, leadership, and the long-term success of its employees.
Developed in formal collaboration with the University of Cambridge in May 2000, HeyMath! is an Ed-Tech company whose mission is to Raise the Game in Maths for school systems around the world. We do this using technology to deliver engaging teaching methodologies and personalised learning paths for students. HeyMath! has been successfully adopted by CBSE schools since 2004, with positive outcomes for the entire ecosystem.
Check us out at www.heymath.com
We plan to work mainly from home in 2021 and the virtual office atmosphere is collegiate, informal and friendly, with small high-impact teams making a difference to customers.
What we are looking for:
• Experience in building and re-engineering cloud based solutions on AWS.
• Strong knowledge of Object Oriented Programming(OOPS) and design patterns is a must.
• Hands-on development on Spring MVC framework.
• Experience working on Java 8 or above.
• Must have very good knowledge of RDBMS such as MySQL and performance tuning of the same.
• Good knowledge of Javascript frameworks such as React JS.
• Exposure to server-side and client-side caching mechanisms.
• Basic understanding of proxy servers, load balancers and CDN.
• Ability to debug the applications and provide instant workable solutions.
• Experience working on Elastic Search / Kafka / Kubernetes or all is a nice to have.
- The main roles and responsibilities would be:
- Deliver high quality mobile apps on Android platforms.
- Create best practice, drive initiatives to build reusable frameworks, components and solutions.
- Engage with the team to create a knowledge centre on Android.
- Minimum experience of 1 years needed. Ideally more than 2 years.
- Maps based apps.
- Payment gateway integration: (PayPal, Stripe, Paytm etc).
- Integration of webservices
- Marketplace apps
- Live Streaming
- Offline application development.
- Strong OO design and programming skills in Java
- Android SDK
- JSON/REST API
- Social Media APIs
- UML/Design Pattern
- Knowledge of Retrofit,Volley,Dagger2,Realm,RxJava,Espresso
- Knowledge of android architecture component(LiveData etc).
- Working Experience on MMVM and MVP architecture
- Experience in SQL and NOSQL databases.
- Familiarity with cloud message APIs and push notifications
- Understanding of Googles Android design principles and interface guidelines
- Proficient understanding of code versioning tools, such as Git.
- Work closely with the leadership team to define roadmap and development plans
- Help define and implement standards and promote best practices for the Android development team
- Tackle daily challenges with your creative problem solving recommendations
- Mentor and contribute knowledge to the rest of the team and the organization
- Strong knowledge of Android UI design principles, patterns, and best practices
- Experience with threading, and performance tuning
- Ability to understand business requirements and translate them into technical requirements
We are looking for a Certified Salesforce Architect with over 5 years’ experience.
Overview
As an Architect and Integration Specialist, Your primary focus will be to help our clients integrate the Salesforce CRM platform with various in-house & 3rd-party platforms such as ERP systems, billing systems, communication tools such as phone, chat, video and screencast technologies and collaboration tools such as GSuite, Zoho and Microsoft 365.
You will work with our team and end clients to ensure that the customer requirements are implemented on-time and on-budget. You will coordinate with the rest of the CRM-solutions team to handle sales engineering, support, and technology transformation initiatives.
Requirements
Familiarity with the Lightning component framework.
Expert-level knowledge on APEX, VisualForce, Native, MySQL, and JavaScript.
Strong knowledge of JSON, XML, JavaScript, CSS2 & CSS3, HTML5 & jQuery.
Demonstrated experience working with relational databases, and ETL tools.
Strong integration skills with ERP, Billing, communication and collaboration tools.
Proficient in Version Control Software such as Github & Bitbucket.
Independently develop new user-facing features from designs and wireframes.
Ability to understand business requirements and translate them into technical requirements.
Passion for creating & delivering great software with a strong sense of ownership.
Good to have
Experience with MuleSoft, Pentaho, Informatica or any other integration platform is a plus.
Knowledge of modern authorization mechanisms, such as JSON Web Token.
Knowledge of the AWS platform and scalable application architecture.
Experience with CI/CD - Build & Release process. Agile/ Scrum based development.
Job Duties:
Create user documentation for all the code built.
Configure and customize client’s salesforce.com platform.
Create documentation such as requirements, test cases, and test scripts.
Diligently work on resolving reported issues and document root-cause analysis.
Optimize components for maximum performance across a vast array of devices & browsers.
Work closely with business owners, designers & backend developers to build a fantastic User Experience (UX) with solid User Interfaces (UI).
Be responsive to change, adapt quickly with a talented team and work efficiently & remotely.
5. Benefits:
100% remote work. All you need is a good laptop, headset, and internet connectivity.
Ability to make a direct impact & build an award-winning Salesforce platform.
Awesome culture! We are a friendly & collaborative team with a learning and growth mindset.
- Responsibilities include conducting thorough research on industry-related topics, generating ideas for new content types and proofreading articles before publication.
- Ultimately, the goal is to deliver quality writing pieces that appeal to our audiences, attract customers and boost brand awareness.
KEY TASKS/RESPONSIBILITIES :
- Research industry-related topics (combining online sources, interviews and studies)
- Write clear marketing copy to promote our products/services
- Prepare well-structured drafts using Content Management Systems
- Proofread and edit blog posts before publication
- Submit work to CEO for input and approval
- Coordinate with marketing and design teams to illustrate articles
- Conduct simple keyword research and use SEO guidelines to increase web traffic
- Promote content on social media
- Identify customers- needs and gaps in our content and recommend new topics
- Ensure all-around consistency (style, fonts, images and tone)
- Update website content as needed
SKILLS REQUIRED:
- Proven work experience as a Copywriter / Content Writer or similar role
- Portfolio of published articles
- Experience doing research using multiple sources
- Familiarity with web publications
- Excellent writing and editing skills in English
- Hands-on experience with Content Management Systems (e.g. WordPress)
- Ability to meet deadlines

Required skill set:
- Should have good hands on with ServiceNow
- Should be have good communication skills










