
Job Summary
We are seeking a skilled ServiceNow ITSM Specialist with proven experience in implementing and managing IT Service Management (ITSM) modules. The ideal candidate will bring at least 3 years of relevant hands-on ITSM experience on the ServiceNow platform. This role involves configuring, enhancing, and supporting ITSM processes to drive efficient service delivery and alignment with ITIL best practices.
Key Responsibilities
• Implement and configure ServiceNow IT Service Management (ITSM) modules, including Incident, Problem, Change, Request, Knowledge, and Service Catalog.
• Maintain and enhance existing ITSM processes to align with ITIL best practices.
• Collaborate with stakeholders to define and document requirements, translating them into workflows and automated processes.
• Manage and optimize workflows, SLAs, and business rules to improve service delivery and operational efficiency.
• Develop and maintain reports, dashboards, and KPIs to track ITSM performance and service quality.
• Troubleshoot and resolve technical issues related to ITSM modules and integrations.
• Partner with ServiceNow developers, architects, and external vendors to implement platform enhancements.
• Ensure ITSM processes comply with internal policies, IT governance, and audit requirements.
• Support training, documentation, and adoption of ITSM best practices across business units.
Required Skills & Qualifications
• 3+ years of relevant, hands-on experience working with ServiceNow ITSM modules.
• CIS–ITSM certification is preferred.
• Strong understanding of ITIL framework and ITSM lifecycle.
• Experience with Service Catalog, SLA management, and CMDB integration with ITSM.
• Ability to analyze service performance and present insights to stakeholders.
• Excellent communication, documentation, and stakeholder management skills.
Nice-to-Have Skills
• ITIL v4 Foundation certification.
• Experience with ServiceNow scripting (JavaScript, Glide).
• Familiarity with Virtual Agent, Flow Designer, and third-party ITSM integrations.
• Exposure to agile methodologies and additional ServiceNow modules (HRSD, CSM).

About Scionecx Private Limited
About
Similar jobs
The Mission: TestMu AI
TestMu AI (formerly LambdaTest) is an AI-native platform moving software testing beyond automation into the era of agentic intelligence.
We provide end-to-end AI agents that manage the entire Quality Engineering lifecycle.
- Full-Stack AI Agents: Autonomously plan, author, and execute tests.
- Comprehensive Coverage: Supporting web, mobile, and enterprise apps.
- Real-World Testing: Scale execution across real devices and browsers.
- Continuous Optimization: Self-learning agents that enhance testing depth
What You’ll Own (and Ace)
You're not here to manage. You're here to lead, grow, and wow. Join a company that’s redefining how the world tests software. At LambdaTest, you’ll drive impact at scale and thrive in a high-growth, innovation-first environment.
You’ll Thrive Here If You Have
✅ Account Management Experience:
- 7-12 years of experience in Account Management within SaaS or enterprise technology.
✅ Account Management Skills:
- Proven success in managing large and complex accounts, including C-level stakeholder engagement.
- Strong relationship-building skills combined with commercial acumen.
- Proficiency in CRM tools (e.g., HubSpot, Salesforce) and Excel for account planning.
✅ Bonus Skills:
- Knowledge of DevOps, QA tools, or cloud infrastructure is a plus.
Your Mission
🤝 Relationship Management
- Own key accounts and be their go-to point of contact
- Deep dive into usage patterns, feedback loops, and business needs
- Deliver insights that help clients scale smarter
📈 Business Growth
- Identify and close upsell/cross-sell opportunities
- Drive account renewals, expansions, and product adoption
- Focus on managing and growing Enterprise Accounts with significant revenue potential and intricate stakeholder relationships.
🎯 Performance + Coordination
- Track and report account performance regularly
- Collaborate with internal teams (Sales, CS, Product) to unlock value
- Resolve blockers and challenges without waiting to be asked
What Your Day Looks Like at LambdaTest
- Every day is dynamic, fast-paced, and full of opportunities to make an impact:
- Morning huddle to align goals with your pod
- Strategic calls with enterprise clients to drive engagement
- Deep dive into client metrics to identify new value opportunities
- Syncs with product, sales, and CS to resolve blockers and deliver exceptional service
- Time for learning, mentorship, and driving innovation in client strategies
- Wrap with a performance review and prep for a stronger tomorrow
Meet Your Mentors
Saahil Menoki - VP of Sales, A scale-driven SaaS leader with zero tolerance for mediocrity. Expect mentorship, autonomy, and high-growth momentum.
Growth Timeline at TestMu AI
Your role isn’t a stop, it’s a launchpad.
Here's an overview of what growth looks like here based on your performance:
Perks That Matter
- Comprehensive Health Insurance: 100% premium covered for you + family (spouse, kids, parents), with cashless claims, maternity, and annual check-ups.
- Meals On Us: Fresh, daily lunch and dinner served at the office.
- Cab Facility: Safe, GPS-enabled transport for eligible shifts, home-office-home.
- POD Engagement Budgets: Quarterly team-building budgets to bond, celebrate, and collaborate.
- Flexible Work Culture: Hybrid setup, flexible hours, and WFH reimbursements based on role/team.
Why TestMu AI?
- Real impact, global scale
- A launchpad for leadership
- Inclusive, learning-obsessed culture
- Top-tier perks: Full health cover (incl. parents), fresh meals, safe commute, WFH support
This isn’t just a job. It’s where your career takes flight.
Apply now and start building what’s next.
Apply for this job
What you'll work on
* Performance validation of large SaaS platforms
* Load, stress, endurance and spike testing
* Performance testing using K6
* Testing cloud-based systems on AWS
* Identifying bottlenecks and recommending improvements
Skills we’re looking for
* Strong experience in performance / non-functional testing
* Must have Hands-on with AWS and large-scale system testing
* Experience testing applications deployed on AWS
* Understanding of distributed systems and performance metrics
Job description
Job Title: Python Trainer (Workshop Model Freelance / Part-time)
Location: Thrissur & Ernakulam
Program Duration: 30 or 60 Hours (Workshop Model)
Job Type: Freelance / Contract
About the Role:
We are seeking an experienced and passionate Python Trainer to deliver interactive, hands-on training sessions for students under a workshop model in Thrissur and Ernakulam locations. The trainer will be responsible for engaging learners with practical examples and real-time coding exercises.
Key Responsibilities:
Conduct offline workshop-style Python training sessions (30 or 60 hours total).
Deliver interactive lectures and coding exercises focused on Python programming fundamentals and applications.
Customize the curriculum based on learners skill levels and project needs.
Guide students through mini-projects, assignments, and coding challenges.
Ensure effective knowledge transfer through practical, real-world examples.
Requirements:
Experience: 15 years of training or industry experience in Python programming.
Technical Skills: Strong knowledge of Python, including OOPs concepts, file handling, libraries (NumPy, Pandas, etc.), and basic data visualization.
Prior experience in academic or corporate training preferred.
Excellent communication and presentation skills.
Mode: Offline Workshop (Thrissur / Ernakulam)
Duration: Flexible – 30 Hours or 60 Hours Total
Organization: KGiSL Microcollege
Role: Other
Industry Type: Education / Training
Department: Other
Employment Type: Full Time, Permanent
Role Category: Other
Education
UG: Any Graduate
Key Skills
Data Science,Artificial Intelligence
Role: Other
Industry Type: Education / Training
Department: Other
Employment Type: Full Time, Permanent
Role Category: Other
Education
UG: Any Graduate
These values bound our employees, customers and future businesses to keep trust and faith in the services we provide in covering Software and Hardware developments, Mechanical & Electronics that can translate into end-to-end design, development and maintenance of products and services to enable business growth and value creation.We think Business value add (as a first step) to create, design and deliver our solutions !!!
Job Description:
Key Responsibility Areas:
Design, build and deliver Enterprise software solutions.
Write code with standards and conventions and follow best practices.
Encourage and lead innovation and solid lifecycle processes.
Collaborate with development teams on work definition, estimation and prioritization
Lead and grow as a professional software engineer.
Full ownership of product deliveries and mentoring junior team members.
Preparing curriculum to train junior developers for Java Web Development
Strong client interactions to provide excellent Quality of Service.
Owning the code base and making sure all code is reviewed and is of very high quality.
Write and modify coding conventions and standards documents for all development
Required Skills:
Technologies/Frameworks –
Core Java, J2EE,
Spring Core and Spring MVC, Sprint Boot, Spring Security,
JDBC, Hibernate, RESTful APIs, SOAP WebServices
Knowledge of JavaScript, JQuery, AJAX, HTML5, and CSS3, Angular is added advantage
Junit or Mockito frameworks
Maven, Git
Knowledge Data Structures,
SQL, MySQL
Designing relational database schemas
Basics of AWS, Cloud, Microservices
Must have strong knowledge and experience in Agile based software development methodologies.
Knowledge of an Agile tool like Jira.
Strong knowledge of working in Integrations of 3rd party APIs and creating the new APIs.
Must have good knowledge of creating Flow diagrams, UMLs and all the required documentations.
Must have Team Lead exposure
Domain Preference
BFSI, FinTech
Qualification:
B.E., B.Tech. from reputed institutes with good academic record
Hi All,
5- 12 years of experience designing and developing web applications and REST APIs (using MEAN/Nodejs or similar stacks). Specifically,
- Prior experience designing/developing Single Page WebApps and REST APIs from prototypes
- Ability to design API as per REST standards along with a good understanding of API security (Auth headers etc) and HTTP protocol
- Experience leading 1-2 engineers (mainly interns) in guiding them to complete web apps.
- Demonstrates curiosity and strong ownership of deliverables.
Work Location: Bangalore
Mode: Work from Office
www.goneutrinos.com
Regards
Team-HR
About
Our client is a platform of digital first health clinics owned and operated under one house, with each of them working together toward one mission: To help Indians lead a more fulfilling life surrounded by wellness and grace.
The business is creating a family of purposeful health platforms with personalized solutions for a particular problem in a niche segment. Each platform provides the essentials to enable an individual segment of people to lead a graceful life full of purpose and well being.
Role
As the lead for the frontend development team, you will be the sole owner of the entire FE development cycle for our consumer-facing web products in ReactJS. Also, you will be responsible for shaping up the entire system for scale and collaborating intensively with the backend and design teams to create the best consumer experiences. You would also need to control the mobile app development lifecycle on ReactNative.
Responsibilities
-
- Overlook development of all user-facing products in React
-
- Build reusable components and front-end libraries for future use
-
- Translate designs and wireframes into high-quality code
-
- Optimize components for maximum performance across a vast array of web-capable
devices and browsers
-
- Focus on code maintainability and performance of application
-
- Provide technical advice and assists in solving programming problems
-
- Use Server Side Rendering when applicable
-
- Enhance SEO, Analytics and overall frontend architecture for better performance
Requirements
-
- 4+ years o f experience building frontend for consumer facing products
-
- 2+ years on ReactJS for consumer facing products
-
- 1+ years o f Team Lead/Management experience
-
- Thorough understanding of architecting the frontend system with Server Side Rendering
-
- Good foundation in design and a knack for designing interactions and elegant interfaces
-
- Understands app development cycle
-
- Experience with NodeJS for Server Side Rendering/coordinating with the backend team for API requirements
-
- Must come up with caching solutions where required to speed up the website load speed and improve customer experience
- Delivering the operating plan: the achievement of growth objectives including market share, revenue, profit, and return on investment for all the channels/categories of business.
- Responsible for process development of new and existing products and effectively managing the product pipeline portfolio
- Evaluating raw materials being used in products. Sourcing of new materials and ingredient
- Systematic research & analysis on the cost of developing new products
- Responsible for identifying marketing opportunities by analyzing and defining market share, competitor analysis and available product wise market share
- Responsible for managing and implementing marketing activities through research, strategic planning, and implementation
- Supervising the production of the Products Performing of stability studies of the finished Products
- Maintaining ongoing communication with Packaging, Procurement, Manufacturing and Engineering to insure a thorough understanding of emerging new ingredients, packaging and manufacturing technology. Incorporate this learning into new product development process
- Responsible for maintaining records, data, documents pertaining to assigned studies of Products Researches patents, copyrights and trademarks in order to make sure there are no infringement issues involved
- Ensuring that every phase of a particular project proceeds as scheduled and make necessary changes wherever required
- Keeping up to date with changes in the market and technology that would affect new product development
What you need to have:
- 5+ Years of experience in research and development of New product in personal care/FMCG
- Understanding composition/ingredient of the grooming products
- Degree in Biochemistry / Biotechnology / Chemistry
Thane Location
Freshers can also apply
Salary + Incentives
US Shift
MON FRIDAY Working
Sat - Sun fix off
We’re seeking an expert Full-Stack developer ( Expert in HTML 5, PHP, Canvas & JQuery) to help us update our back-end admin. You will work from layouts in Adobe XD and Anima and work side by side with our development team in Manila and coordinate tasks and timelines to complete our project. Estimate full-time 3 month timeline- possibility may need you for ongoing freelance work after project completion.
We are looking to hire a temporary, freelance position for now.
REQUIREMENTS
• At least 3 year(s) of working experience in eCommerce web development is required for this position
• Strong knowledge of current architectural approaches to web-based applications development
• Experience with Agile development projects
• Ability to effectively manage changing and multiple priorities
• Experience with PHP, CSS, HTML / HTML 5, Javascript coding
• MVC based PHP framework (Laravel)
• jQuery/AJAX/JSON or other Javascript frameworks (AngularJS, React Backbone, etc)
• HTML5 Responsive framework (Bootstrap, foundation, skeleton, etc)
Knowledge of Linux command-line
• Experience of using version control (Github, Subversion, BitBucket, Adobe Photoshop, Adobe XD, Anima)
• Knowledge and understanding of how to update modules using Angular or React
• Knowledge and understanding of Databases (MySql/MSSQL)
• Knowledge and understanding of SEO tools application
• Experience with open-source software
• Enjoy mentoring team members; helping them to advance their technical skills
• Must be able to stay on top of advancing internet and computer technology and its effects to the business environment
• Be willing to work in a research capacity ñto find, test, and critically review open-source frameworks and technologies.
HOW TO APPLY
Make an intro answering the following questions:
1) Provide an example of a web application that you've built that uses HTML 5, Canvas or where multiple files can be uploaded simultaneously










