
Job Summary
We are seeking a skilled ServiceNow ITSM Specialist with proven experience in implementing and managing IT Service Management (ITSM) modules. The ideal candidate will bring at least 3 years of relevant hands-on ITSM experience on the ServiceNow platform. This role involves configuring, enhancing, and supporting ITSM processes to drive efficient service delivery and alignment with ITIL best practices.
Key Responsibilities
• Implement and configure ServiceNow IT Service Management (ITSM) modules, including Incident, Problem, Change, Request, Knowledge, and Service Catalog.
• Maintain and enhance existing ITSM processes to align with ITIL best practices.
• Collaborate with stakeholders to define and document requirements, translating them into workflows and automated processes.
• Manage and optimize workflows, SLAs, and business rules to improve service delivery and operational efficiency.
• Develop and maintain reports, dashboards, and KPIs to track ITSM performance and service quality.
• Troubleshoot and resolve technical issues related to ITSM modules and integrations.
• Partner with ServiceNow developers, architects, and external vendors to implement platform enhancements.
• Ensure ITSM processes comply with internal policies, IT governance, and audit requirements.
• Support training, documentation, and adoption of ITSM best practices across business units.
Required Skills & Qualifications
• 3+ years of relevant, hands-on experience working with ServiceNow ITSM modules.
• CIS–ITSM certification is preferred.
• Strong understanding of ITIL framework and ITSM lifecycle.
• Experience with Service Catalog, SLA management, and CMDB integration with ITSM.
• Ability to analyze service performance and present insights to stakeholders.
• Excellent communication, documentation, and stakeholder management skills.
Nice-to-Have Skills
• ITIL v4 Foundation certification.
• Experience with ServiceNow scripting (JavaScript, Glide).
• Familiarity with Virtual Agent, Flow Designer, and third-party ITSM integrations.
• Exposure to agile methodologies and additional ServiceNow modules (HRSD, CSM).

About Scionecx Private Limited
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About Appinop
Innovation begins with like-minded people aiming to transform the world together.
We invite you to become a part of an organization that has been helping clients transform their business by fusing insights, creativity, and technology. At Appinop, we embrace a diverse mix of talented people who come here to stay and do their best work.
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For more information about our solutions and organization, visit http://www.Appinop.com">www.Appinop.com
Company Name – TeamLease Edtech
Website- https://www.teamleaseedtech.com/
About Company-TeamLease Edtech is India’s leading Online Learning Solutions company. We enable universities launch and manage their online programs, partner with institutes to improve employability of their students through our skilling programs, empower corporates to build talent supply chain and improve employee productivity. Worx, our Degree-apprenticeship program, helps universities provide experiential learning to its students through a fine blend of online, onsite, on-campus and on-the-job training, ensuring they become employable. Our social-impact training projects (vocational and apprenticeship led), that are executed in partnership with several organisations, through their CSR wing, have helped thousands of aspiring youths become employable and make their careers.
Job description
Position/Role-.Net Developer
Number of positions-2
Experience- In a similar position, 1-6 years of experience
Location-Mumbai
CTC range for this position-4 to 6 L PA
Education-B.E Computer, B.E. IT,MCA, BSc IT
Role and Responsibilities:
- Development of Modules/ Features
- Understanding of Business Process Requirement
- Testing of Self Developed Code
- Team handling
Functional/Technical skills:
- ASP.net, MVC.net. .net Core, C#, MYSQL, JavaScript, JSON/XML, RESTful and SOAP-based
- web services, CSS, jQuery
Behavioral skills: Communication skills
- Good communication skill
Summary/Objective:
We are looking for high performing developers who will get to develop an awesome product which the end user must love and trust. You will be responsible for building, scaling and maintaining the multiple modules, encompassing - external integration, API management, building business and operation processes, designing and defining micro services, designing multi-input/output state machines. You will work closely with business, product and UI teams and build products that would maximise business impact and customer delight. We are looking for people who love to challenge and contribute to new way of thinking. We value entrepreneurship skills, rolling up sleeves, resolving issues and raising up the bar. We love people who are excellent with delivery and execution and have a design thinking approach. You should be comfortable learning in a fast-paced environment and applying it at work. A quick overview of our stack:Python, MySQL, NoSQL, Memcache, Bigquery Microservices Responsibilities
• Write clear and effective API documentation.
• Write codes to integrate applications being used by various stakeholders
• Write and review test cases to QA pass your own code.
• Write/review test cases for code and process coverage
• Review code for both oneself and team members
• Reviewing designs, code, and processes from a system security standpoint
• Defining and building micro-services
• Building systems with positive business impact
• Tracking module health, usage, behaviour tracking, measure and improve code and processes Requirements
• An engineer with at least 1-7 years of working experience in web services, preferably in Python
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• Must be a Stickler for good clear and secure coding
• Must have built and released APIs in production
• Experience in working with RDBMS and No SQL databases
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• Working knowledge of GCS, AWS, Azure or any other cloud provider
• Aggressive problem diagnosis and creative problem-solving skills
• Communication skills, to speak to developers across the world. Good To Have
• Focus on constant improvement of developer experience
• Building or Working knowledge of CI/CD
• Basic know-how of front-end technologies like AngularJS/React
• Have worked on additional languages like Javascript/Ruby
Thanks
Job Responsibility:
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Interacts with customers, company sales and/or service representatives via telephone, email, text, chat or through other social media platforms, to handle a variety of pre-sales or post-sales service functions. Analyzes requests, provide solutions or ascertains who best can provide the information, and routes the request to the appropriate department/individual
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Resolves level 1 product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
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Receives customer requests and prepares documents/trouble tickets related to processing returns (RMA), servicing and exchanges.
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Contributes to team effort by accomplishing team metrics and SLA
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Provides all billing-related information to customers – helps in resolving any billing issues
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Receives, processes and verifies the accuracy of requests from customers utilizing the company’s internal tools and systems
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Ensures and provides quality service to both internal and external customers.
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Receives inquiries and contacts the organization’s other departments to resolve a variety of account-related issues
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Participates and provides expertise as a member of the Customer Care group
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Attends regular meetings and feedback sessions
https://www.linkedin.com/feed/hashtag/?keywords=salesforce&highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6976105261778284544">#Salesforce https://www.linkedin.com/feed/hashtag/?keywords=developer&highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6976105261778284544">#Developer
Software Industry
Pratap Nagar https://www.linkedin.com/feed/hashtag/?keywords=jaipur&highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6976105261778284544">#Jaipur
> 2-4 years in
+ Salesforce Development
+ Good English
Experience Level 4 - 6 Years
Description
1. Should Have a Working Knowledge of Java/java8, Spring Framework, Spring Boot and Spring Mvc
2. Should Have a Good Understanding of Restful Services
3. Should Have Experience in Mysql of at Least 2 Years
4. Should Be Comfortable with Front End Technologies as Well Like Javascript, Html, Css and Javascript Frameworks
5. Working Knowledge of No Sql Databases Like Mongodb Would Be Desirable
6. Working Knowledge of Different Caching Strategies Like Redis, Hazelcast Would Be Desirable as Well.
7. Should Have Experience in Tomcat8, Jboss Server and Maven for Build Management
8. Should Have Experience On Working in Amazon Web Services and Its Different Offerings
9. Should Have Experience On Working in Agile Environment
10. Knowledge of Testng, Junit and Mockito Frameworks Is Desirable
11. Working Knowledge of Git and Github for Source Code Management
education & Experience: B.e/b.tech/m.c.a./m.sc./m.tech In Computer Science with Experience of 4-5 Years
skills & Abilities: Java, Java8, Spring, Angularjs, Html, Css, Reactjs, Spring Mvc, Spring Boot, Mysql, Redis, Mongodb, Aws
When you join EnterPi, you enter a community of passionate, extraordinary developers connected by their need to innovate, to be creative and to work with the latest technology. You’ll discover a world where employees enjoy constant career advancement, a supportive learning environment, and competitive compensation packages.
- We are looking for a front-end senior developer who is a team player and loves a fast paced working environment.
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- Good knowledge of writing client side restful APIs
- Strong background in delivering enterprise level applications
- The ability to communicate clearly in both written and spoken English to all project participants
- The ability to manage team dynamics and use interpersonal skills to achieve the project goals
- Experience with Subversion, Github Experience identifying and remediating security vulnerabilities
- Should be well versed with test driven development and be knowledgeable on associated tools and practices
- Ability to work independently with minimum supervision.
- Ability to lead by example, motivating team to produce excellent results
- Should be good with SDLC processes and agile methodologies
Perks and Benefits
- Group health insurance.
- Personal Accidental insurance
- Work from Home
- Cafeteria
- Indoor games
- Annual outings
About Company
EnterPi is a full spectrum software development company. Over the past 13 years, EnterPi has developed highly robust software systems for the worlds biggest companies. Applications built by us are used by multiple Fortune 500 companies with thousands of users, touching millions of customers!
With EnterPi, you are guaranteed to get great design, excellent service with secure, scalable








