ServiceNow Administrator

● Attend and manage non-sales inbound calls.

● Resolve issues or escalate to relevant teams (Ops, Sales, CX, and Tech).

● Assist with booking changes, payment queries, and property information.

● Update all customer interactions accurately in the CRM.

● Follow up on open tickets until closure.

● Maintain a professional, empathetic, solution-driven approach.

● Collect customer feedback and ensure service quality.

Senior Software Engineer

Gocomet

**Desired Candidate**

- The ideal candidate is a self-motivated, multi-tasker, and demonstrated team-player. You will be a senior developer responsible for the development of new software products and enhancements to existing products.

- You should excel in working with large-scale applications and frameworks and have outstanding communication and leadership skills.

**Responsibilities**

- Writing clean, high-quality, high-performance, maintainable code

- Develop and support software including applications, database integration, interfaces, and new functionality enhancements

- Own and complete full projects beginning with identifying and communicating the problems to be solved, getting and incorporating feedback on proposed architectural solutions, and making a final decision as the owner of a project.

- Show curiosity to not only learn new things but fully understand how they work

- Be highly productive - have a reputation for getting things done quickly and efficiently

- Be a mentor for other engineers

- Deconstruct a problem into an executable action plan for themselves and other engineers - also perform them in a high-quality way without issue

- Set and maintain high individual and team expectations

- Actively participate in frequent code/design/architecture reviews

- Be able to communicate well with all engineers regardless of seniority

- Generate support for a company/team decision

**Requirements**

- At least 2 years experience in Development with extensive experience using Ruby/Golang/Python/Nodejs.

- Excellent understanding of Object Oriented Programming

- Ability to self-manage and work autonomously in a collaborative environment

- A focus on detail including around automated tests and documenting your code

- An agile mindset and the ability to adapt to changing priorities and requirements

- Good in analyzing and solving problems

- Passionate to work in a start-up

**What you will get**

- Product ownership - take autonomy over core products & product features

- Be a part of early tech team

- Stock options

**Our stack**

Microservice Architecture, Kubernetes, PostgreSQL, MongoDB, Redis, Ruby on Rails, ReactJs, Nodejs, Jenkins, RabbitMQ, Flutter, Apache Kafka

Our continuous releases are integrated with Jenkins, Bitbucket & Kubernetes. On the frontend, we use React for the views, organize the data flow with Flux architecture, and test our application with RSpec.

On the backend, we're a Rails shop (ROR) riding on AWS/GCP and Postgres RDS.

Working Days: 5 (Saturday and all Sunday’s off).

About GoComet (www.gocomet.com)

     GoComet - our Logistics Resource Management (LRM) SaaS platform leverages the combined power of data science and machine intelligence. It facilitates sharp reverse auctions bringing out the best possible end to end rates for shipments, saves time, optimises operations, and increases deal transparency and efficiencies for enterprises’ freight procurement processes.

Owing to our growing impact and potential, the Singapore Government (SGInnovate) is now backing us as an investor. Also, our global customers (including Fortune 500 Conglomerates) like Schaeffler, Glenmark, Sun Pharma, Polyplex, Indorama Ventures - trust, and recommend us.

Besides, we were also recently mentioned in the Gartner Visibility Guide.

MTX Group Inc. (MTX) is seeking motivated Professional Development Consultants to join our team. Professional Development Manager will serve as a personal coach, dedicated to fostering consultant’s success and growth within the organization.

MTX is a global technology consulting firm that enables organizations to modernize through digital transformation. With data as the new currency, MTX helps transform long-term strategy with outcomes in mind around happiness, health and the economy. MTX improves decision-making with speed and quality by partnering with leading cloud technologies. MTX provides expertise across various platforms and technologies, including Google Cloud, Salesforce, artificial intelligence/machine learning, data integration, data governance, data quality, analytics, visualization and mobile technology. 

Responsibilities:

Workforce  Management :

• Manage the reporting team structure and oversee the daily activities of the reporting team, providing direction and guidance as needed
• Serve as a mentor to the team, actively engaging with them to ensure they maintain a high level of competence and operational excellence
• Identify and analyze potential risks related to the reporting team that may impact project success 

Talent Acquisition Support:

• Support talent acquisition efforts by participating in recruitment processes, conducting interviews, and providing input on hiring decisions to ensure alignment with team goals and objectives

Communication, Coordination and Collaboration:

• Communicate with team members and other stakeholders (VPs, Delivery Director, Project Teams, HR Team, etc), providing updates on projects, sharing important information, and ensuring everyone is on the same page
• Proactively keep HR updated about any key escalations, performance issues
• Build and maintain strong relationships with internal and external stakeholders, fostering collaboration and partnerships

Performance Management Process:

• Coordinate the performance appraisal process, collect feedback ratings & recommendations from stakeholders, and ensure compliance with organizational policies
• Leading career progression and associated financial impact projection of the reporting team
• Closely monitor the overall performance efficiency of the reporting team and work on ensuring progression of the team and overall increase in productivity 
• Evaluate the performance of team members, provide feedback, and ensure proper documentation as per HR processes
• Implement performance management plans (PMP) for team members whose performance is below the expected level
• Resolve conflicts within the reporting team to maintain a positive team dynamic and work closely with HR.
• Identify high-potential employees and develop talent pipelines to ensure continuity of key roles within the reporting team

HR Processes and Compliance

• Ensure compliance with company policies, procedures, and legal requirements 
• Communicate HR policies and processes to the team members, ensuring understanding and adherence

Analytics and Reporting

• Analyze performance data to identify trends, patterns, and areas for improvement
• Use this information to publish dashboards/reports and make recommendations.
• Compile and analyze HR metrics, such as performance, turnover, retention, and engagement, to identify trends and areas for improvement for team members within the assigned region

Learning and Development:

• Conduct skill gap analysis and provide the learning team with insightful training needs to reach established performance target goals
• Leads development programs that align employee growth with organizational goals, enhancing career opportunities
• Facilitates connections to essential internal and external learning resources, supporting continuous professional development

Skills Required:

• 5-8 years of experience in the IT industry with a strong understanding of the software development life cycle/ functional role progression
• Strong understanding of various stakeholders and their roles in an IT consulting organization
• Strong leadership skills and the ability to effectively manage a team, providing direction, guidance and mentorship. 
• Knowledge of learning and development with the ability conduct skill gap analysis and identify training needs to help manage career progression
• Good general understanding of how large-scale software systems are designed, built, tested, deployed, and delivered to customers
• Experience working across both startups and large organizations
• Strong experience with data analytics and presentation; experienced in interpreting performance data and statistics
• Competence in building and effectively managing interpersonal relationships at all levels of the company
• Should possess strong problem-solving skills to address challenges and make informed decisions
• Openness to change, embracing new technologies, and staying updated with industry trends
• Ability to explain complex processes and employee development milestones clearly
• Ability to think strategically and execute operationally

What we offer:

• Group Medical Insurance (Family Floater Plan - Self + Spouse + 4 Dependent Children)
• Sum Insured: INR 5,00,000/- 
• Maternity cover upto two children
• Inclusive of COVID-19 Coverage
• Cashless & Reimbursement facility
• Access to free online doctor consultation

• Personal Accident Policy (Disability Insurance) -
• Sum Insured: INR. 25,00,000/- Per Employee
• Accidental Death and Permanent Total Disability is covered up to 100% of Sum Insured
• Permanent Partial Disability is covered as per the scale of benefits decided by the Insurer
• Temporary Total Disability is covered

• Optional Food Wallet (up to Rs. 2500 per month) 
• Offered as a tax saver component
• Part of the special allowance component in the CTC

• Monthly Internet Reimbursement of upto Rs. 1,000 
• Professional Development opportunities through various MTX sponsored certifications on multiple technology stacks including Salesforce, Google Cloud, AWS & others

***

Hiring for Golang Developer - Andheri (E)

Company Introduction:

We develop cutting-edge cloud-based supercomputing technology solutions. SGRender is the top rendering platform for VFX and animation studios. We are proudly made in India.Constantly working to democratize supercomputing in order to effectively meet the computing demands of each and every content creator, scientist, student, innovator, and dreamer.

Experience:

->06 months - 2 years of programming with Golang

->Has worked with a REST API framework like Gin, Gorilla

->Has worked with a logging system like Zap, zerolog ,Logrus

->Has made use of panic, defer and recover

->Has made use of and throughly undersands structs, maps and their conversion to and from JSON

->Has made use of and throughly undersands goroutines, channels and wait groups

->At least a basic understanding of concurrency patterns

->Has connected to at least one RDBMS using gorm

Good to have

-> has worked with Golang + Redis

-Personal Traits

->Problem solving and the ability to convert business problems into programmatic solutions

Interested candidates can send their updated CV with the below details

Current CTC:

Expected CTC:

Notice Period:

Concretio Apps was incorporated in 2014 by Mr. Abhinav Gupta (Salesforce MVP 8 times in a row), with a motive to build a team of passionate individuals, who want to develop high-quality solutions and enjoy challenges posed by rapidly changing technology. Concretio Apps aims to grow steadily with its positive and friendly environment. Flexi work timings and work from home option (Once you are on client project), fully paid Certifications, 360 degree grooming, 5 days a week and great work life balance are some of our key USPs, along with other employee-friendly policies. 

We are looking for highly skilled Salesforce Developers OR Other Tech Developers (Java / Javascript) who love to stay on the technical side of the curve and look to groom themselves as Salesforce Architect going forward. You will get training to work in Cloud Computing (Salesforce & its Lightning Javascript framework as well). 

At Concretio, we believe that work can happen from anywhere. We believe people should be able to work and learn together whether they're across the table or across the world from each other. We are open for the Remote / Work from Home option as well, so location is not a constraint anymore. 

Job Responsibilities

• Developing applications for the Salesforce.com platform. 
• Developing Javascript frontend/apps and integrations using REST/SOAP JSON/XML. 
• Coding APEX and custom applications for Salesforce instances. 
• Design, code, configure, document, deliver and support solutions to meet business needs in Salesforce, including configurations, customizations, and integrations. 
• Work with Application Architects and Tech Leads to design integrations between Salesforce.com and other systems across the enterprise. 
• Code, configure, unit test, and create supporting documentation for application development tasks.
• Demonstrated experience building integrations with Salesforce.com (REST/SOAP - XML/JSON)

Soft Skills Checklist

• Always learning attitude, with the rapidly changing Salesforce and Tech landscape, it’s a must. 
• Consultant mindset, we will help you develop these soft skills, but an open attitude is needed. Talking to a client/business user, understanding their pain points, and delivering a solution are key to project success here. 
• Sense of ownership and self-discipline: We don’t like chasing our people for status multiple times a day. If you are the one who enjoys taking ownership of tasks and delivering them without much monitoring, you will love it here. 

Tech Skills Checklist

• Strong Salesforce basics i.e. Configuration/Clicks concepts. 
• Apex, Visualforce, Lightning (Aura/LWC). 
• Excellent programming skills with a good understanding of OOPS. 
• Knowledge of any DBMS (Tables, Joins, Relationships, SQL, Normalisation).
• Knowledge of core HTML, CSS, and Javascript concepts. 
• Experience of Chrome Extensions/Apps, Electronjs, or NativeScript (nice to have).

Cultural Alignment Checklist 

• The educational part doesn't matter much. 
• CODING: Know, love and be comfortable in it. 
• OPEN Mindset: An open, curious and learner profile is a must. WWW is changing at a crazy pace, we need someone who is open to adapting to this pace of change in Salesforce and tech.
• We expect our team to crack suitable Salesforce certifications as KRAs, and happily sponsor the fees for the same. 
• Sense of Ownership: We are not going to put a manager on your head, who will seek status updates every few hours (multiple times in a day). You will be given a task, and the expectation will be to own the 100% success and failure for the same. We are never short on public praise and giving credit for a successful show. 
• Excellent Craftsmanship: We differentiate and take pride in what we build and deliver to customers across the globe. Mediocrity is not appreciated here in anything. Top-quality code, deliverables, and communication is something we expect and continuously work to improve on a day-to-day basis. 
• Strong Communication Skills: It's actually a MUST have for your experience level. 

Nice to have

• Salesforce Communities (Classic and using Communities).
• Taking ideas to AppExchange (OEM, Security Review).
• Developing SPA (Single Page Applications) in Salesforce.
• Hands-on experience in one or more JS/CSS frameworks (jQuery, React, Angular, Vue, Bootstrap, Foundation, etc).
• Hands-on experience in Cordova, Ionic, and Hybrid mobile development.
• How OAuth, SOAP, SAML, and other integration patterns work.
• NoSQL and how modern database systems work.
• Classic DBMS MySQL, Postgres etc.
• AWS, Google or Microsoft cloud experience. 

Recko Inc. is looking for a QA engineer to join our kick-ass engineering team. We are looking for smart, dynamic individuals to inspect and report on the quality of products through the entire production cycle.

About Recko:

Recko was founded in 2017 to organise the world’s transactional information and provide intelligent applications to finance and product teams to make sense of the vast amount of data available. With the proliferation of digital transactions over the past two decades, Enterprises, Banks and Financial institutions are finding it difficult to keep a track on the money flowing across their systems. With the Recko Platform, businesses can build, integrate and adapt innovative and complex financial use cases within the organization and  across external payment ecosystems with agility, confidence and at scale.  . Today, customer-obsessed brands such as Deliveroo, Meesho, Grofers, Dunzo, Acommerce, etc use Recko so their finance teams can optimize resources with automation and prioritize growth over repetitive and time-consuming tasks around day-to-day operations. 

Recko is a Series A funded startup, backed by marquee investors like Vertex Ventures, Prime Venture Partners and Locus Ventures. Traditionally enterprise software is always built around functionality. We believe software is an extension of one’s capability, and it should be delightful and fun to use.

Working at Recko:

We believe that great companies are built by amazing people. At Recko, We are a group of young Engineers, Product Managers, Analysts and Business folks who are on a mission to bring consumer tech DNA to enterprise fintech applications. The current team at Recko is 60+ members strong with stellar experience across fintech, e-commerce, digital domains at companies like Flipkart, PhonePe, Ola Money, Belong, Razorpay, Grofers, Jio, Oracle etc. We are growing aggressively across verticals.

About the Role:

What are we looking for:

1. Strong understanding of Software Testing methodologies and Test design with Saas apps
2. 2+ years of experience in Manual  testing on Web using Postman, Jira or similar tools
3. Excellent communication and documentation skills with a strong attention to detail
4. Good understanding of Python / JavaScript and  Linux commands, SQL Databases
5. Good to have: Knowledge of performance and security testing, understanding of Jenkins, Kibana, Git, JMeter and hands-on experience with JUnit, Mocha (JavaScript), Any JavaScript e2e testing framework
6. Ability to interact with folks internally and externally to gather insights and handle multiple activities at once
7. Ability to think strategically and implement with excellence
8. A growth mindset and passionate about building things from the ground up, and most importantly, you should be fun to work with

As a test engineer at Recko, you will:

1. Test and prove that the software meets major architectural requirements while ensuring  the quality of the system as a whole 
2. Prove for scalability and performance of a software while running quality controls on components and final products
3. Develop and automate tests for software validation
4. Detect, investigate and troubleshoot bug and production issues
5. Analyze current technologies used within the company and develop steps and processes to improve testing procedures
6. Assist other department engineers in creating practical demonstrations of proposed solutions and demonstrating them to other members of the team
7. Gather product requirements (e.g. functionalities, speed, safety standards), 
8. Develop test plan, test scenarios and test cases and analyze the test results, detect issues and track root causes
9. Document technical issues and solutions as well as prepare file defect reports and report test progress