1. Core Responsibilities
· Review, suggest and implement enhancements/Bug fixes to the ServiceNow platform.
· Work closely with other IT teams to help implement integrations from other platforms(like Monitoring tools: Nagios, Prometheus, Sematext, Dynatrace etc., ) into the ServiceNow ecosystem.
· Attend important business meetings to gather information around projects pertaining to ServiceNow.
· Help to maintain and improve the CMDB by collaborating with key stakeholders to ensure the correct data is being maintained.
· Help to manage the platform to ensure a reliable seamless user experience.
· Develop and maintain service catalogue items by collaborating with key stakeholders across the business.
· Support the banks audit requirements around the ServiceNow platform by helping to provide reports and audits as required.
· Support audit requirements and compliance to standards
· Should have knowledge on creating customized Dashboards & Reports
· Automation using ServiceNow (like Major Incident Management, Incident Reduction, Problem Management etc.,) , if any
· Should be able to drive Service Improvement Plan’s in optimizing ServiceNow platform on their own
· Maintain the company’s compliance standards and ensure timely completion of all mandatory on-line training modules and attestations.
2. Experience Requirements
Essential:
· 4 to 6 years previous experience in ServiceNow administration OR Technical work on ServiceNow design and implementation is essential
· 4 to 6 years previous experience in delivering ServiceNow projects (new modules, improvements, enhancements etc.) is essential
· 4 to 6 years previous experience or equivalent qualification in Service Now ITSM & ITOM is essential
· 8 to 10 years overall experience in IT is essential
Desirable
· 3 to 5 years’ experience in orchestration, service mapping is desirable
3. Knowledge Requirements
Essential
· Very good knowledge of Incident Management, Request Fulfilment, Change Management, Problem Management processes
· Very good knowledge of ITSM and ITOM practices is essential
· Detailed knowledge of the ITIL/ITSM Best practices is essential
Desirable
· Good understanding of CSDM is desirable
· Good knowledge of the ISO 20K, 27K, 9K is desirable
· Basic knowledge of IT Infrastructure technologies used in a banking domain in desirable
Subodh Popalwar
Software Engineer, Memorres
About OSBIndia Private Limited
About
Company social profiles
Similar jobs
NNIIT is a leading Ed-tech company committed to revolutionizing education through innovative digital solutions. We strive to empower individuals in the K9 and K12 segments, providing them with tools and resources to excel in the digital age. We are currently seeking a passionate and experienced Business Development Associate to join our dynamic team.
Job Title: Human Resource Director
Salary Range: Up to 10 LPA + Incentives
Location: Hyderabad (On-site)
Overview: As the Human Resource Director for our innovative e-learning platform, you will play a vital role in managing and overseeing all aspects of human resources. Your responsibilities will include developing and executing HR strategies that align with our organizational goals, ensuring a productive, engaging, and inclusive work environment. You will lead a team of HR professionals and collaborate closely with department heads to support our mission of providing high-quality educational services globally.
Key Responsibilities:
- Strategic HR Leadership:
Develop and implement HR strategies and initiatives aligned with the overall business strategy.
Drive organizational development efforts to foster a culture of continuous improvement and innovation.
Lead the HR team in setting clear objectives that support the company's mission and vision.
- Talent Acquisition and Management:
Oversee the recruitment and hiring process to attract and retain top talent.
Develop effective strategies for talent retention, career development, and succession planning.
Implement performance management systems to enhance employee productivity and engagement.
- Employee Relations and Compliance:
Serve as a trusted advisor to management on HR-related issues and employee relations matters.
Ensure compliance with labor regulations and employment laws in all operational areas.
Foster a positive work environment through effective communication, conflict resolution, and fair policies.
- Training and Development:
Design and implement training programs that align with employee development needs and business goals.
Support continuous learning and skill development initiatives to enhance employee capabilities.
Evaluate training effectiveness and adjust programs as necessary to optimize outcomes.
- Compensation and Benefits:
Oversee compensation and benefits programs to ensure competitiveness and fairness.
Monitor industry trends and benchmarks to make informed decisions regarding compensation packages.
Manage budgeting and forecasting for HR operations, including payroll and benefits administration.
- HR Systems and Processes:
Implement and optimize HR systems and workflows to streamline operations and enhance efficiency.
Maintain accurate employee records and ensure data privacy and security standards are met.
Utilize HR analytics to drive data-driven decisions and measure HR effectiveness.
Qualifications:
- Proven experience as an HR Director or in a similar senior HR role within the e-learning or tech industry.
- Strong knowledge of HR practices and employment laws.
- Demonstrated leadership skills with the ability to build and manage high-performing teams.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments.
- Strategic mindset with the ability to translate business needs into HR initiatives.
- Bachelor’s degree in Human Resources, Business Administration, or a related field; Master’s degree preferred.
- HR certification (e.g., SHRM-SCP, SPHR) is a plus.
Benefits:
- Competitive salary and performance-based incentives.
- Comprehensive health benefits package.
- Opportunities for professional growth and development.
Join us in revolutionizing the e-learning industry by leading our HR efforts to support and empower our talented team. If you are passionate about education and HR leadership, we invite you to apply and make a meaningful impact with us.
We look forward to hearing from you!
- Seniority Level
- Director
- Industry
- E-Learning ProvidersEducation Administration ProgramsHigher Education
- Employment Type
- Full-time
- Job Functions
- Human ResourcesAdministrativeManagement
- Skills
- Budgeting & ForecastingHR AnalyticsSales ManagementCustomer Relationship Management (CRM)Training and Development (HR)Business RequirementsCommunicationNegotiationPayroll AdministrationEmp
Amazon Web Services (AWS)Location: Bangalore, Mumbai, Hyderabad, Pune, Delhi
Responsibilities :
● Build and nurture high performing teams of skilled software engineers. Find and hire top talent for your team
● Work closely with your team providing continuous feedback to raise the bar
● Shape team goals by developing a deep understanding of our business processes and success criteria
● Develop and execute a long-term product roadmap and architecture while balancing short term commitments
● Work closely with the team to architect and develop the best technical design and approach to solve complex problems.
● Take the accountability of the overall health of the products you build, and predictability of the deliverables of your team
● Effectively partner with engineering, product and business stakeholders across the organization to co-define and deliver on own and team goals
What are we looking for ?
● Bachelors or Masters Degree in Computer Science or a related field from a college of repute
● 8 to 14 years of industry experience in software engineering with 2 to 3 years of experience of directly managing a team of software engineers
● Prior experience in established start-ups would be preferred
● Experience with object-oriented design and languages
● Track record of building and delivering mission critical, 24x7 production software systems
● Experience architecting systems on AWS platform a strong plus
● Be able to deal with ambiguity and independently drive, design, and implement large scale software solution
● Proven track record of taking ownership and driving results on technical projects
● Ability to handle multiple competing priorities in a fast-paced environment
● Technical aptitude to quickly grasp complex technical issues and communicate directly with technical and non-technical teams
● Knowledge of professional software engineering practices and best practices for the full software development life cycle (SDLC), including coding standards, code reviews, source control management, build processes, testing, and operation
Adobe IllustratorMinimum 1-3 years of experience in graphic design, branding, illustrations etc in Creative Agencies. Experience in basic graphic design software - Adobe Photoshop, Adobe Illustrator etc. Experience in Animation software - Flash/After Effects is preferred Good communication skills. Experience in Adobe Creative Suite (at least Photoshop, Illustrator and After Effects). Experience with other creative software is a big plus.
Freshers are eligible to take interview
Video Editor:
1+ years of video editing and design experience in Adobe Premiere Pro and After Effects (including sound sync, audio noise removal, colour correction, title animations, should work on templates) Ability to work independently and be a proactive learner Good communication skills verbal and written Excellent project management skills and ability to deliver projects according to timelines.
right candidates in right place
candidates should we in sales back ground
having filed experience to
We are looking for a “Street Smart” Media sales executive
- Understand KreedOn’s advertising opportunities to build relevant brand solutions for our advertisers and deliver the highest level of sales.
- Reaching out to and building relationship with all the major Digital Ad Agencies & Ad- Networks
- Prospect, penetrate and create new relationships with clients and advertising agencies.
- Will be responsible to map clients and generate business for all properties that can be monetized on KreedOn platform.
- Understand the value of KreedOn's products and pricing as well as competitive offerings and articulate KreedOn’s benefits in a manner meaningful to the customer.
- Job would require researching Relevant customers, Cold calling them for meetings, understanding their goals, propose solutions and close sales
- Should be proficient in creating sales pipelines, manage and lead everything from lead generation to client servicing.
- Should be proficient in verbal and written communication which includes creating formal sales presentations, writing high-conversion emails and other communication tasks.
- Should have deep understanding of display sales models, web-based native content sales, Brand Solutions sales and digital product sales including SaaS solutions.
- Should have deep understanding of the advertising ecosystem and should be well networked with various digital advertising agencies, Brand managers and key planners PAN India.
- Work closely with the editorial, marketing and technology team of KreedOn to build brand solutions.
- The candidate will closely work with the core team to develop the market but will be expected to manage the planning and development of existing accounts and nurturing new accounts and closing sales opportunities independently.
- Should be familiar with CRM tools like hubspot . All the sales need to be managed through company CRM.
- High work ethics , Remote work ready and deliver results working remotely
Expected Qualities :
- 3 years of minimum experience in Brand solutioning and Digital Media Sales (Digital Content Sales/Banner Ads/Sponsorships and other digital product) with an excellent track record.
- Established network and contacts with Digital Ad Agencies , Sports Industry
- Go-getter attitude with an inclusive mind and positive outlook
- Committed, self motivated, goal oriented & focused on delivering results
- Good interpersonal skills and an awesome team player.
- Should be able to craft and execute a vision with creativity and style.
- Self-starter who is comfortable with both taking initiative and working in collaboration.
- Operating as the lead point of contact for any and every matter specific to the client
- Developing a trusted advisor relationship with key customer stakeholders
- Designing and implementing strategies for clients, considering their specific requirements
- Ensuring the timely and successful delivery of their solutions according to customer needs and objectives
- Communicating clearly the progress of monthly/ quarterly initiatives to internal and external stakeholders
- Preparing reports on web performance metrics and analysing digital campaigns success also forecasting them
- Identifying and growing opportunities within territory and collaborating with sales teams to ensure growth attainment
- Staying up-to-date with digital technology trends
What you need to have:
- BA/ BS degree or equivalent
- Should also have an in-depth understanding of how digital and online marketing tools add value to company strategy and performance.
- Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level
- Experience in delivering client-focused solutions based on customer needs
- Proven ability to manage multiple projects at a time while paying strict attention to detail
- Excellent listening, negotiation, presentation and analytical skills
- Excellent verbal and written communications skills
Job description
Business Development
- Proven track record in Client Acquisition and Business Development with Captive customers, aggressive approach toward winning clients.
- identify potential GIC clients and generate leads, participate in the RFP-Proposal and presentation preparation and delivery process.
Proven track record of increasing revenue through generation of leads and placements
Show an understanding of the challenges facing the industry at present and illustrate a knowledge of the operational attention to detail that will be required to succeed within the industry - Good key level contacts and a consistent track record of reaching targets, manage relationships from start to end and provide customer satisfaction
- Must possess strong communication and presentation skills, Excellence in persuasive selling techniques, create enthusiasm for services.
- Should have a knack for experimenting and zeal to explore new ways to interact with client.
Account Management
- Extensive exposure working with captive customers.
- Map the account business unit wise, connect with all the Hiring Managers - build relations in order to generate business requirement.
- Should have extensively worked on Account mapping, mining and farming activities.
- Should have knowledge on end to end IT recruitment process sourcing -Identifying screening short listing interviewing candidates.
- Make timely submissions and provide all the information to the client which is required for making an end client submission. Follow up with the clients on the progress of the submittals made.
Identify new business opportunities and responsible for CRM activities - Set up meetings with client decision makers( practice leaders/Director), create and maintain excellent relationships with clients specified persons and be able to tailor pitch the service according to their specifications.
- Own the client requirements and delight the customer with quality & timely delivery.
- Manage sourcing, screening and assessing profiles as per client requirements from various channels, mainly through references and social networking.
Guide & motivate the team to source profiles, screening them and engaging with the candidates. - Be hands on in above activities and contribute significantly to the total closures. Experience in handling multiple clients escalations/ issues
- Excellent presentation, Oral and Written Communication Skills, Strong people skills, assertive and ability to lead and engage with all stakeholders
- Focused more on Strategy planning and the targets
Java
NodeJS (Node.js)
MongoDB
HTML/CSS
AngularJS (1.x)
Javascript
Follow CutshortSubodh Popalwar
Software Engineer, Memorres