ServiceNow Administrator

Key Responsibilities

1. Lead Generation & Prospecting

• Identify and connect with potential clients through market research, cold calling, networking, and digital outreach.
• Build and maintain a strong pipeline of leads across media sales, events, BTL campaigns, and digital marketing.

2. Client Engagement & Relationship Management

• Engage with key decision-makers to understand business requirements and marketing goals.
• Deliver compelling, customized pitches and presentations to showcase our solutions.

3. Sales Execution

• Achieve sales and revenue targets by converting leads into long-term clients.
• Collaborate with internal teams to prepare proposals, quotations, and strategic sales plans.

4. Market Research & Analysis

• Stay updated on industry trends, competitor activities, and client needs.
• Provide market insights to refine business strategies and identify new growth opportunities.

5. Relationship Management

• Build and nurture long-term client relationships to ensure repeat business.
• Serve as the primary point of contact, ensuring client satisfaction and smooth project execution.

6. Campaign Planning Support

• Work closely with creative and strategy teams to develop proposals and marketing plans.
• Support the execution of BTL campaigns, events, and digital marketing initiatives.

7. Reporting & CRM Management

• Maintain accurate and up-to-date client and sales data in CRM tools.
• Prepare regular reports on leads, opportunities, and overall sales performance for leadership review.

Key Skills & Qualifications

• 1.5 to 3 years of experience in business development, media sales, or advertising.
• Strong communication, presentation, and negotiation skills.
• Proven ability to generate leads and close sales.
• Familiarity with advertising, BTL activations, and digital marketing services.
• Proficiency in CRM tools and MS Office applications.
• Bachelor’s degree in Marketing, Business Administration, or a related field.

Key responsibilities:

1. Creating and maintaining Android applications that are high-quality, efficient, and scalable

2. Collaborating with cross-functional teams to create new features

3. Ensuring the performance, quality, and responsiveness of applications

4. Identifying and resolving bugs and performance bottlenecks

5. Conducting code reviews, maintaining code quality, and ensuring adherence to coding standards

6. Implementing and integrating APIs and third-party libraries

Participating in the entire Android development lifecycle, including planning, testing, and deploying applications

7. Providing technical guidance and support to other team members

Qualification

1. Bachelor's/master's degree in computer science, information technology, Engineering or a related field

2. Strong proficiency in Java, Javascript, and Kotlin

3. In-depth knowledge of Android SDK, Android Studio, and other various tools

4. Experience developing and publishing Android applications on the Google Play Store

5. Familiarity with RESTful APIs, JSON, and web services integration

6. An understanding of mobile UI and UX principles and design patterns

7. Knowledge of version control systems like Git

Solid understanding of software development principles, including agile methodologies

8. Strong problem-solving and debugging skills

9. Excellent communication and teamwork abilities

1. Bachelor's/master's degree in computer science, information technology, Engineering or a related field

2. Strong proficiency in Java, Javascript, and Kotlin

3. In-depth knowledge of Android SDK, Android Studio, and other various tools

4. Experience developing and publishing Android applications on the Google Play Store

5. Familiarity with RESTful APIs, JSON, and web services integration

6. An understanding of mobile UI and UX principles and design patterns

7. Knowledge of version control systems like Git

Solid understanding of software development principles, including agile methodologies

8. Strong problem-solving and debugging skills

9. Excellent communication and teamwork abilities

Role Description

This is a full-time on-site role for a Sales and Marketing Specialist located in Greater Bengaluru Area. The Sales and Marketing Specialist will be responsible for day-to-day tasks such as communicating with customers, providing excellent customer service, making sales, and conducting training sessions. They will also be responsible for sales management.

Qualifications

• Excellent communication and customer service skills
• Proven sales experience
• Experience in conducting training sessions
• Good sales management skills
• Ability to work independently and in a team environment
• Bachelor's degree in Business, Marketing or related field
• Experience in the sustainability or health industry would be a plus
• Experience in Arts and Crafts selling/marketing is highly preferred

• As the key member of a consultative sales team, you will be focused on developing and closing new business opportunities with assigned accounts
• Develop expertise of the company products to ensure potential customers have the right expectations from our products
• Aggressively drive the development of the sales pipeline by prospecting and performing outbound sales activities such as lead follow-up, sales qualifications, and calling
• Nurture leads through the funnel to close transactions by contacting them on multiple channels - social, email, phone, online demo, in-person meetings
• Attend industry events such as trade shows and conferences to meet new prospects
• Be the voice of the customer to articulate requirements and feedback clearly to other teams such as Marketing, Account Management, and Product

About us:  

Burgundy Brand Collective is one of India's fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world. Our brand portfolio includes Royce’ Chocolate- a premium Japanese confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand, Provenance Gifts – a marketplace for curated gourmet gifts and Ligne Roset – a luxury French contemporary furniture brand. The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan-India. 

Customer Experience Executive (Chat & Email)

Location: Prabhadevi, Mumbai

Job Description

• Respond promptly and professionally to customer inquiries received through email, social media and chat platforms

• Provide accurate information and support to customers, addressing their concerns and resolving any issues

• Maintain a high level of customer satisfaction by delivering exceptional service and exceeding customer expectations

• Ensure timely and effective follow-up on customer queries and escalations to ensure satisfactory resolution

• Maintain a thorough understanding of company products, services, policies, and procedures to provide accurate and up-to-date information to customers

• Collaborate with internal teams to resolve customer issues and improve overall customer experience

• Meet or exceed productivity and quality standards set for the role

• Maintain customer data and records accurately in the designated systems.

Qualifications & Requirements

• Graduate degree

• Candidate should have 0.6 Months - 3 years of experience in a similar role

• Strong written communication skills, including proper grammar, punctuation, and attention to detail

• Previous experience in customer service or a similar role is preferred

• Proficiency in typing with a high level of accuracy and speed

• Ability to multi-task and effectively manage time in a fast-paced environment

• Good problem-solving skills and the ability to think critically

• Excellent interpersonal skills with a customer-centric approach

• Proficiency in using computers and knowledge of email and chat platforms

Reporting Manager: COO

• Developing and maintaining all server-side network components.
• Ensuring optimal performance of the central database and responsiveness to front-end requests.
• Collaborating with front-end developers on the integration of elements.
• Designing customer-facing UI and back-end services for various business processes.
• Developing high-performance applications by writing testable, reusable, and efficient code.
• Implementing effective security protocols, data protection measures, and storage solutions.
• Running diagnostic tests, repairing defects, and providing technical support.
• Documenting Node.js processes, including database schemas, as well as preparing reports.
• Recommending and implementing improvements to processes and technologies.
• Keeping informed of advancements in the field of Node.js development.

• MUST have working experience on Rest services or Ajax,
• MUST have experience on JavaScript MV-VM/MVC frameworks,
• Must have experience on Jasmine or Karma
• 4-6 years Experience with Angular.
• BS degree in Computer Science or Engineering
• Strong expertise with HTML, CSS, and writing cross-browser compatible code.
• Good understanding of AJAX and JavaScript Dom manipulation Techniques
• Experience with RESTful services
• Experience in JavaScript build tools like grunt or gulp
• Expert in any one of the modern JavaScript MV-VM/MVC frameworks (Angular, JQuery, NodeJS)
• Familiar with testing frameworks (Ex. Jasmine)
• Test runner framework (Ex. Karma)
• Hand on and implements complex Angular applications, directives, controllers, services
• Critical thinker and problem-solving skills
• Team player, individual contributor
• Good time-management skills
• Great interpersonal and communication skills

About the Role:

We are looking for a Senior Software Engineer with experience in ROR/GoLang , having 3+ yrs of experience on how best to leverage and exploit the language’s unique paradigms, idioms, and syntax. Your primary focus will be on developing Enterprise Grade Systems and programs that are scalable and maintainable. You will ensure that these packages and programs are well documented and has a reasonable test coverage. You will coordinate with the rest of the team working on different layers of the infrastructure. A commitment to collaborative problem solving, sophisticated design, and quality product is essential.

What You'll Do

• Writing scalable, robust, testable, efficient, and easily maintainable code
• Translating software requirements into stable, working, high performance software
• Playing a key role in architectural and design decisions, building toward an efficient micro services distributed architecture

What You'll Need

• Working experience on Ruby-on-Rails(ROR)/Golang.
• Worked on enterprise grade systems
• Have designed web services
• Know how to scale systems that have database bottlenecks etc. 
• Having good exposure to Microservices architecture added value.
• Familiarity with OAuth, JWT, SSO, Authentication, and Identity Federation is an added advantage.
• Familiar with AWS, Docker, and Kubernetes, Pods and Meshes are added advantage.
• Experience in MySQL, Snowflake, and MongoDB is an added advantage