
1. Core Responsibilities
· Review, suggest and implement enhancements/Bug fixes to the ServiceNow platform.
· Work closely with other IT teams to help implement integrations from other platforms(like Monitoring tools: Nagios, Prometheus, Sematext, Dynatrace etc., ) into the ServiceNow ecosystem.
· Attend important business meetings to gather information around projects pertaining to ServiceNow.
· Help to maintain and improve the CMDB by collaborating with key stakeholders to ensure the correct data is being maintained.
· Help to manage the platform to ensure a reliable seamless user experience.
· Develop and maintain service catalogue items by collaborating with key stakeholders across the business.
· Support the banks audit requirements around the ServiceNow platform by helping to provide reports and audits as required.
· Support audit requirements and compliance to standards
· Should have knowledge on creating customized Dashboards & Reports
· Automation using ServiceNow (like Major Incident Management, Incident Reduction, Problem Management etc.,) , if any
· Should be able to drive Service Improvement Plan’s in optimizing ServiceNow platform on their own
· Maintain the company’s compliance standards and ensure timely completion of all mandatory on-line training modules and attestations.
2. Experience Requirements
Essential:
· 4 to 6 years previous experience in ServiceNow administration OR Technical work on ServiceNow design and implementation is essential
· 4 to 6 years previous experience in delivering ServiceNow projects (new modules, improvements, enhancements etc.) is essential
· 4 to 6 years previous experience or equivalent qualification in Service Now ITSM & ITOM is essential
· 8 to 10 years overall experience in IT is essential
Desirable
· 3 to 5 years’ experience in orchestration, service mapping is desirable
3. Knowledge Requirements
Essential
· Very good knowledge of Incident Management, Request Fulfilment, Change Management, Problem Management processes
· Very good knowledge of ITSM and ITOM practices is essential
· Detailed knowledge of the ITIL/ITSM Best practices is essential
Desirable
· Good understanding of CSDM is desirable
· Good knowledge of the ISO 20K, 27K, 9K is desirable
· Basic knowledge of IT Infrastructure technologies used in a banking domain in desirable

About OSBIndia Private Limited
About
Similar jobs
Position Responsibilities :
The Database Architect is responsible for the design, optimization, and evolution of the database layer supporting enterprise applications in cloud environments. This role focuses on ensuring efficient data access patterns, scalable query workloads, and robust database architecture capable of supporting high-volume and high-concurrency systems.
This role goes beyond traditional database administration and requires deep technical expertise in SQL query optimization, database internals, and performance diagnostics. The Database Architect analyzes how applications interact with the database and guides improvements in schema design, data access patterns, and system scalability.
As a senior technical leader, the Database Architect helps define long-term strategies for scalable and efficient data architecture while working closely with engineering teams to promote best practices for database design and SQL development.
KEY RESPONSIBILITIES
Database Architecture & Optimization
- Design and evolve database architectures for scalable enterprise systems.
- Define efficient data access patterns that support high concurrency and large datasets.
- Improve schema design, indexing strategies, and query patterns.
- Ensure database designs support both transactional and data consumption workloads.
SQL Performance Engineering
- Analyze and optimize complex SQL queries and execution plans.
- Improve database performance through indexing strategies, statistics management, and query tuning.
- Investigate workload behaviour and recommend architectural improvements.
Data Access & Systems Thinking
- Provide guidance on scalable approaches for retrieving and delivering data for data-intensive application features.
- Recommend architectural strategies such as data aggregation, caching, or pre-computed datasets where appropriate.
- Apply systems thinking to improve how data is modeled, accessed, and delivered across the application.
Advanced Diagnostics
- Diagnose database behaviour using tools such as Query Store, Extended Events, and execution plan analysis.
- Analyze query performance, wait statistics, and workload patterns to identify optimization opportunities.
Collaboration & Technical Leadership
- Partner with engineering teams to guide scalable SQL development and data access practices.
- Participate in architecture and design discussions involving database interactions.
- Document best practices and architectural recommendations.
AI-Assisted Engineering
- Use AI-assisted tools to accelerate query analysis, diagnostics, and workload investigations.
- Validate AI-generated insights through empirical testing and database telemetry.
Qualifications :
TECHNICAL SKILLS & EXPERTISE
Database & SQL Server (Required)
- Advanced SQL Server performance tuning, including query optimization, execution plan analysis, and index design
- Strong experience diagnosing and resolving deadlocks using Extended Events and deadlock graphs
- Deep understanding of locking, blocking, and transaction behaviour, including wait statistics and lock escalation
- Experience optimizing stored procedures, including mitigation of parameter sniffing and plan cache management
- Strong knowledge of indexing strategies, including covering indexes and filtered indexes
- Solid understanding of statistics, cardinality estimation, and query optimizer behaviour
Performance Analysis Tools (Required)
- Experience using SQL Server Profiler and Extended Events for workload diagnostics
- Advanced execution plan analysis using SSMS or Azure Data Studio
- Familiarity with SET STATISTICS IO/TIME for query performance evaluation
- Strong experience using Query Store to analyse query performance and plan behaviour
- Ability to diagnose issues through wait statistics and blocking chain analysis
Enterprise Application Data Architecture
- Strong understanding of database design within multi-tier enterprise applications
- Experience optimizing database workloads supporting high-concurrency systems and large datasets
- Understanding how application query patterns influence database performance
- Familiarity working with application platforms such as .NET, APIs, or modern web frameworks
Cloud & Enterprise Database Environments
- Experience working with cloud-hosted database environments
- Understanding of scalability considerations in enterprise systems
- Experience analyzing and optimizing database workloads in production environments
QUALIFICATIONS
- 8+ years of experience working with enterprise database systems
- Proven expertise in SQL performance tuning and database workload optimization
- Strong experience in analysing execution plans and database performance behaviour
- Experience collaborating with engineering teams on data architecture and query design
- Strong analytical and problem-solving skills
AI-FIRST MINDSET REQUIREMENT
We value engineers who view AI as a productivity multiplier. The ideal candidate actively leverages AI tools to accelerate diagnostics, analyze database workloads, and uncover optimization opportunities while applying strong engineering judgment to validate results
Job Summary
We are seeking a dynamic Store Manager to lead our premium lifestyle apparel store. The ideal candidate will drive sales growth, deliver exceptional luxury customer experiences, and uphold brand standards across store operations, visual merchandising, and team performance.
Experience : 3 to 7 years
Age limit :31 years
Should be from Premium apparel brand
Key Responsibilities
Lead end-to-end store operations ensuring premium service standards
Drive sales targets, AOV, conversion, and repeat customer engagement
Build, train, and motivate a high-performing sales team
Deliver personalized styling and customer experience for HNI clients
Maintain visual merchandising as per brand and seasonal guidelines
Monitor inventory, stock movement, shrinkage, and replenishment
Analyze KPIs, sales reports, and take corrective actions
Handle customer escalations with a luxury-first mindset
Ensure SOP, audit, and compliance adherence
Skills & Competencies
Strong leadership and team management
Excellent customer service and luxury selling skills
Eye for fashion, styling, and brand presentation
Sales analytics and KPI-driven approach
Strong communication and interpersonal skills
Qualifications & Experience
Graduate in any discipline (Fashion background preferred)
3–8 years of experience in premium / luxury apparel retail
Proven experience handling high-value customers and targets
Job Title : Ab Initio Developer
Location : Pune
Experience : 5+ Years
Notice Period : Immediate Joiners Only
Job Summary :
We are looking for an experienced Ab Initio Developer to join our team in Pune.
The ideal candidate should have strong hands-on experience in Ab Initio development, data integration, and Unix scripting, with a solid understanding of SDLC and data warehousing concepts.
Mandatory Skills :
Ab Initio (GDE, EME, graphs, parameters), SQL/Teradata, Data Warehousing, Unix Shell Scripting, Data Integration, DB Load/Unload Utilities.
Key Responsibilities :
- Design and develop Ab Initio graphs/plans/sandboxes/projects using GDE and EME.
- Manage and configure standard environment parameters and multifile systems.
- Perform complex data integration from multiple source and target systems with business rule transformations.
- Utilize DB Load/Unload Utilities effectively for optimized performance.
- Implement generic graphs, ensure proper use of parallelism, and maintain project parameters.
- Work in a data warehouse environment involving SDLC, ETL processes, and data analysis.
- Write and maintain Unix Shell Scripts and use utilities like sed, awk, etc.
- Optimize and troubleshoot performance issues in Ab Initio jobs.
Mandatory Skills :
- Strong expertise in Ab Initio (GDE, EME, graphs, parallelism, DB utilities, multifile systems).
- Experience with SQL and databases like SQL Server or Teradata.
- Proficiency in Unix Shell Scripting and Unix utilities.
- Data integration and ETL from varied source/target systems.
Good to Have :
- Experience in Ab Initio and AWS integration.
- Knowledge of Message Queues and Continuous Graphs.
- Exposure to Metadata Hub.
- Familiarity with Big Data tools such as Hive, Impala.
- Understanding of job scheduling tools.
Job Title : AI/ML Engineer (Python)
Location : Gurgaon
Experience : 5+ Years and 10+ Years
Role Overview :
We are seeking highly skilled AI/ML Engineers with expertise in Python to join our team in Gurgaon. The ideal candidates will have 5+ Years or 10+ Years of experience in building and deploying AI/ML models, developing scalable solutions, and contributing to cutting-edge machine learning projects.
Key Responsibilities :
- Design, develop, and deploy robust AI/ML models and algorithms to solve real-world problems.
- Collaborate with cross-functional teams to integrate machine learning solutions into production environments.
- Implement data preprocessing, feature engineering, and model optimization techniques.
- Work with large datasets to derive insights and develop predictive models.
- Write clean, efficient, and well-documented Python code.
- Evaluate model performance and fine-tune algorithms for better accuracy and efficiency.
- Research and implement new machine learning methods and technologies.
- Develop and maintain automated pipelines for training, testing, and deploying models.
- Mentor junior engineers (for 10+ Years of experience candidates).
Key Requirements :
Educational Qualification : Bachelor’s or Master’s degree in Computer Science, Artificial Intelligence, Data Science, or a related field.
Experience :
- For 5+ Years : Proven expertise in AI/ML development with hands-on project experience.
- For 10+ Years : Advanced expertise in AI/ML with a track record of leading complex projects and mentoring teams.
Technical Skills :
- Strong programming skills in Python.
- Expertise in machine learning frameworks like TensorFlow, PyTorch, or Scikit-learn.
- Proficiency in data processing tools such as Pandas and NumPy.
- Experience with cloud platforms (AWS, Azure, or GCP) for deploying models.
- Knowledge of NLP, computer vision, or deep learning techniques is a plus.
- Familiarity with big data tools (e.g., Spark, Hadoop) is advantageous.
Soft Skills :
- Strong analytical and problem-solving abilities.
- Excellent communication and team collaboration skills.
- Ability to adapt to a fast-paced and dynamic environment.
Preferred Qualifications :
- Hands-on experience with MLOps tools and workflows.
- Familiarity with version control systems like Git.
- Exposure to end-to-end product lifecycle from ideation to deployment.
Benefits :
- Competitive salary and performance-based incentives.
- Opportunity to work on cutting-edge AI/ML projects.
- Collaborative and innovative work environment.
- Continuous learning and upskilling opportunities.
Job Description - Senior AI Engineer
We are seeking an experienced Senior AI Engineer to join our dynamic team, driving
innovation in AI-driven solutions with a global impact. This role is specifically tailored for
a highly motivated professional with a strong technical background in Python and Java,
hands-on expertise in developing Retrieval-Augmented Generation (RAG)-based
chatbots, Machine Learning, Deep Learning, and solid cloud deployment experience,
preferably on AWS. As our Senior AI Engineer, you will spearhead the end-to-end
development lifecycle, including solution architecture, design, implementation,
deployment, and scaling of cutting-edge AI applications. Your leadership will ensure the
delivery of high-performance, reliable, and impactful solutions.
What You Will Do:
• Lead the design and development of AI-driven applications, particularly focusing on
RAG based chatbot solutions.
• Architect robust solutions leveraging Python and Java to ensure scalability, reliability,
and maintainability.
• Deploy, manage, and scale AI applications using AWS cloud infrastructure, optimizing
performance and resource utilization.
• Collaborate closely with cross-functional teams to understand requirements, define
project scopes, and deliver solutions effectively.
• Mentor team members, providing guidance on best practices in software
development, AI methodologies, and cloud deployments.
• Ensure solutions meet quality standards, including thorough testing, debugging,
performance tuning, and documentation.
• Continuously research emerging AI technologies and methodologies to incorporate
best practices and innovation into our products
Requirements
Required Skills & Qualifications
• Bachelor's or master's degree in computer science, Engineering, Data Science,
Mathematics, Statistics or related fields.
• At least 3 years of professional experience in AI/Machine Learning engineering.
• Strong programming skills in Python and Java.
• Demonstrated hands-on experience building Retrieval-Augmented Generation (RAG)-
based chatbots or similar generative AI applications.
• Proficiency in cloud platforms, particularly AWS, including experience with EC2,
Lambda, SageMaker, DynamoDB, CloudWatch, and API Gateway.
• Solid understanding of AI methodologies, including natural language processing (NLP),
vector databases, embedding models, and large language model integrations.
• Experience with leading projects or teams, managing technical deliverables, and
ensuring high-quality outcomes.
Preferred Qualifications:
• AWS certifications (e.g., AWS Solutions Architect, AWS Machine Learning Specialty).
• Familiarity with popular AI/ML frameworks and libraries such as Hugging Face
Transformers, TensorFlow, PyTorch, LangChain, or similar.
• Experience in Agile development methodologies.
• Excellent communication skills, capable of conveying complex technical concepts
clearly and effectively.
• Strong analytical and problem-solving capabilities, with the ability to navigate
ambiguous technical challenge
We are looking for a dedicated and passionate Assistant Professor in the Department of Mathematics to deliver effective teaching, contribute to research activities, and actively participate in departmental development. The ideal candidate should have a deep understanding of mathematical concepts with the ability to inspire and guide students in both theoretical and applied mathematics.
Role Overview: We are looking for a Finance & Accounting Executive to manage invoicing, reconciliation, and expense tracking. The candidate will also be responsible for setting up systems and SOPs related to finance operations.
Key Responsibilities:
- Manage complete bookkeeping operations of the company consisting of all financial transactions, accounts payables, receiveables, inventory, etc.
- Reconciliation of statements from marketplaces, D2C website, etc. in a timely manner.
- Keep relevant teams of operations, marketing, etc. and founders fully informed about trends or observations obtained from bookkeeping activities.
- Generating and maintaining financial reports of the company and suggesting strategies and actions to the founders.
Requirements:
- Proficiency in accounting and billing softwares such as TallyPrime.
- Minimum 1-2 years of prior experience of bookkeeping operations preferably with a D2C company.
- Awareness about Indian taxation laws including GST compliance.
- Diligent approach towards accounts and willingness to learn about new laws.
- Strong organisational skills and ability to work independently with attention to detail.
Safety Connect is a leading company in enterprise field force safety.
We are looking for a highly skilled computer programmer comfortable with front-end and back-end programming.
Full stack developers will be required to see out a project from conception to final product, requiring good organizational skills and attention to detail.
What we offer
-
Fast-paced work environment
-
To learn, perceive and be a part of a fast-growing niche industry
-
Incredibly competitive, collaborative, and supportive team.
Roles and Responsibilities:
-
Developing front-end website architecture.
-
Developing back-end website applications.
-
Creating servers and databases for functionality.
-
Ensuring cross-platform optimization for mobile phones.
-
Ensuring responsiveness of applications.
-
Working alongside graphic designers for web design features.
-
Seeing through a project from conception to finished product.
-
Designing and developing APIs. (done by back-end)
-
Meeting both technical and consumer needs.
-
Staying abreast of developments in web applications and programming languages.
Requirements /Qualifications:
-
Strong organizational and project management skills.
-
Proficiency with fundamental front-end languages such as HTML, CSS, and JavaScript.
-
Familiarity with JavaScript frameworks such as React JS.
-
Proficiency with server-side languages such as Node.Js.
-
Familiarity with database technology such as Oracle, and MongoDB.
-
Excellent communication skills (both verbal and written)
-
Good problem-solving skills and attention to detail.
-
Have basic fundamental knowledge of computer science.
-
1+ years of experience as a Full stack developer.
-
Bachelor’s degree or equivalent required.
Key Requirements:
Strategic business acumen and understanding of organization strategy and ability to design
information systems to deliver that strategy.
Excellent communication skills with ability to explain technical concepts to non-technical
audiences. Some experience working with board level stakeholders.
Team player with experience leading and collaborating cross-team to ensure successful delivery
of solutions.
Strong conceptual and analytical skills - demonstrating out-of-box problem solving skills.
Working knowledge of infrastructure including servers, storage, firewalls, load balancers,
routers, etc
Deep technical knowledge and experience in Web Application Development on Microsoft slack.
Strong experience in Object Oriented Design and Analysis. Experience working with different
architectural patterns.
Data modeling skills with experience in building at least one large scale project from scratch.
Analytical capabilities and hands on experience in preparing Design documents.
Exposure to Agile development process with ability to multi-task and work under pressure.
Must have 8 to 10 years of experience in the software industry.
Must have worked as an Architect / Tech Lead / Team Lead or Project Lead with a team size of 6
or more developers for at least 2 - 3 years.
Responsibilities
Partner with the organization to understand organization and departmental strategy and agree
information systems solutions to meet needs.
Investigate information systems that might benefit Naico.
Lead in designing, specifying and selecting information system solutions, considering
functionality, data, security, integration, infrastructure and performance.
Develop and maintain a model of Naico’s current and future Application Architecture.
Develop and maintain a model of Naico’s current and future web architecture and design a
structure that is stable and robust.
Lead the organization in exploiting technology and use knowledge of IT solutions to drive
organizational change and support business process design.
Understand and support to software architecture design and support development team in
developing solutions.
Estimate cost, and prepare business cases for IT solutions, considering infrastructure, licenses,
development and support.
Work with the Project Managers and Business Analysts to develop high level project schedule
resource plans for implementation projects.
Supervise Business Analyst in the capture and analysis of requirements.
Educational qualification: Bachelors Degree / Masters in relevant stream.
Experience: 8 - 15 years.
Should have sound knowledge on Shopify Custom Designing & Development.
Who has worked with Shopify Scripts and loves diving into Liquid to build custom enhanced functionalities
Expertise in HTML, CSS, jQuery, Wordpress or other frontend technologies
Generate a custom-tailored Shopify theme and altering the pre-existing template.
Should have a good understanding of Product, Discount, Order APIs, and customization using the APIs
The developer must be able to do Shopify cart development, Shopify plugin development, integration of third-party apps and other related tasks,
Responsibilities and Duties
A must for the Shopify developer to have the skills to solve all minor-to-major problems arising during development.
Important to have proven communication skills, ability to understand requirements, independently handle Shopify projects









