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ServiceNow Developer
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ServiceNow Developer

Neha Tyagi's profile picture
Posted by Neha Tyagi
3 - 6 yrs
₹6L - ₹16L / yr
Remote only
Skills
ServiceNow
System Administration
ITSM
Integration
ITIL

List of responsibilities:

● ServiceNow Development work

● Interaction with customers for project deliverables

● Deadlines should be met

Job requirements:

● The candidate should be L2 and above.

● ServiceNow System Administration and Development Certified is mandatory

● ITSM, Service Portal, Integration 

● ITIL Foundation Certification would be a plus or can do before joining.

● Successfully plan, execute, monitor, control, and close all technical tasks related to configuration and implementation of all

aspects of the ServiceNow platform.

● Provide software coding and customization including, but not limited to: screen tailoring, workflow administration, report

setup, data imports, integration, scripting, third party software integrations, and custom application development

● Update and maintain a comprehensive testing protocol for ServiceNow instance upgrades with the purpose of certifying all

applications for use after the upgrade completes.

● Coordinate and solve complex technical data and transformation issues.

● Obtain and analyze/interpret business requirements to propose sustainable solutions in ServiceNow.

● Answer “how to” technical and application configuration questions.

● Develop, maintain, and execute reports to ensure system operation meets performance targets.

● Create and maintain system design and operations documentation.

● Complete other duties as assigned.


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About Copains Technologies

Founded :
2017
Type :
Products & Services
Size :
20-100
Stage :
Profitable

About

Today, businesses continue to aggressively adopt modern technologies to grow faster than ever, giving rise to unprecedented challenges and opportunities. We at Copains help them eradicate all technological complexities so they can run smarter, faster, better. Copains is a one-stop destination for energizing all your IT needs and fulfilling them with a value-driven purpose. With every step towards building Copains into a people-first-company, we're growing at a lightening-speed in serving our customers in the sphere of IT Consulting and Services by delivering on the promise of innovation and technological agility. Being a trusted partner of ServiceNow, Microsoft, and Google Cloud, we excel at the implementations of Enterprise Service Management (ESM), IT Service Management (ITSM), IT Automation, Cloud Innovation and Data Migration Services, and DevOps. With our offices in India and USA, we now plan to deepen our presence in various geographies. Thank you for 'Following' us!
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Department & Team

Technology

Location:

India

Reporting To:

Enterprise Solutions Architect

 

Role Purpose:

 

The purpose of the role is to ensure high systems availability across a multi-cloud environment, enabling the business to continue meeting its objectives.

 

This role will be mostly Azure / Windows / Active Directory / Azure AD focused but will include a requirement to understand comparative solutions in AWS.

 

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· Good appreciation of ISO27001, ITIL and Project management

· Good understanding of new and emerging technologies

· Excellent presentation skills to both an internal and external audience

· The ability to share your specific expertise to the rest of the Technology group

· 

Behavioural Fit:

 

· Professional appearance and manner

· High personal drive; results oriented; makes things happen; “can do attitude”

· Can work and adapt within a highly dynamic and growing environment

· Team Player; effective at building close working relationships with others

· Effectively manages diversity within the workplace

· Strong focus on service delivery and the needs and satisfaction of internal clients

· Able to see issues from a global, regional and corporate perspective

· Able to effectively plan and manage large projects

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· Strong analytical, presentation and training skills

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· Demonstrates technical leadership

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· Possesses technical expertise and knowledge to lead by example and input into technical debates

· Depth and breadth of experience in infrastructure technologies

· Enterprise mentality and global mindset

· Sense of humour

 

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· Design and deliver repeatable, best in class, cloud solutions.

· Pro-actively monitor service quality and take action to scale operational services, in line with business growth.

· Generate operating efficiencies, to be agreed with Infrastructure Services Manager.

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