
List of responsibilities:
● ServiceNow Development work
● Interaction with customers for project deliverables
● Deadlines should be met
Job requirements:
● The candidate should be L2 and above.
● ServiceNow System Administration and Development Certified is mandatory
● ITSM, Service Portal, Integration
● ITIL Foundation Certification would be a plus or can do before joining.
● Successfully plan, execute, monitor, control, and close all technical tasks related to configuration and implementation of all
aspects of the ServiceNow platform.
● Provide software coding and customization including, but not limited to: screen tailoring, workflow administration, report
setup, data imports, integration, scripting, third party software integrations, and custom application development
● Update and maintain a comprehensive testing protocol for ServiceNow instance upgrades with the purpose of certifying all
applications for use after the upgrade completes.
● Coordinate and solve complex technical data and transformation issues.
● Obtain and analyze/interpret business requirements to propose sustainable solutions in ServiceNow.
● Answer “how to” technical and application configuration questions.
● Develop, maintain, and execute reports to ensure system operation meets performance targets.
● Create and maintain system design and operations documentation.
● Complete other duties as assigned.

About Copains Technologies
About
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We are Hiring ASP.NET MVC/Core Developers!
Ahmedabad, Gujarat | Hybrid/Remote Also Possible
Looking to take your .NET skills to the next level? Whether you’re based in Gujarat or working remotely from anywhere in India, we want to hear from you!
We’re on the hunt for passionate ASP.NET MVC/Core Developers with 2–3 years of experience who love building high-quality web applications and RESTful APIs.
Tech Stack You'll Work With
• ASP.NET MVC & .NET Core
• C#, MSSQL, Web API
• Bonus: Angular, TypeScript, or modern frontend frameworks
Why You'll Love Working With US
• Work on impactful, real-world projects
• Collaborate with a skilled, supportive team
• Stay updated with the latest tech
• Thrive in a culture of innovation and continuous learning
Location: Ahmedabad (On-site) | Hybrid/Remote is also an option!
Experience: 2–5 years
Apply now or refer someone awesome: https://lnkd.in/dqkv7mEH
Responsibilities:
● Collaborate with the team to solve problems and build innovative products planned per the Sprints.
● Utilize your in-depth understanding of programming languages and tools to develop solutions using Java, Spring-boot, ReactJS, Redux, SQL, and AWS.
● Design the low level system architecture to meet business requirements.
● Develop core back-end and front-end infrastructure.
● Stay updated with emerging technologies and industry trends.
Skills:
● Proficiency in Java and React.
● Experience in full stack development.
● Strong problem-solving skills.
● Familiarity with data science concepts (preferred).
● SQL skills are a must.
The ideal candidate must have:
● B. Tech. from top-tier engineering colleges (BITS/IITs/ NITs/ IIITs/ DTU/ NSIT).
● 2+ years of experience in full stack development.
● Startup Cultural Fit: willingness to learn, innovate, take the initiative, to think beyond conventional dogma.
● Willingness to work from our Head office - Koramangala, Bengaluru.
Requirements
- 7+ years of experience with Python
- Strong expertise in Python frameworks (Django, Flask, or FastAPI)
- Experience with GCP, Terraform, and Kubernetes
- Deep understanding of REST API development and GraphQL
- Strong knowledge of SQL and NoSQL databases
- Experience with microservices architecture
- Proficiency with CI/CD tools (Jenkins, CircleCI, GitLab)
- Experience with container orchestration using Kubernetes
- Understanding of cloud architecture and serverless computing
- Experience with monitoring and logging solutions
- Strong background in writing unit and integration tests
- Familiarity with AI/ML concepts and integration points
Responsibilities
- Design and develop scalable backend services for our AI platform
- Architect and implement complex systems with high reliability
- Build and maintain APIs for internal and external consumption
- Work closely with AI engineers to integrate ML functionality
- Optimize application performance and resource utilization
- Make architectural decisions that balance immediate needs with long-term scalability
- Mentor junior engineers and promote best practices
- Contribute to the evolution of our technical standards and processes
Communication and management of schedule with the Experts / Facilitators
Establish relationships with full-time and part-timeExperts / Facilitators across the country;
Scheduling and management of trainings with Experts / Facilitators
Establish regular feedback cycles and obtain from various stakeholders;
Operational assistance for on ground associates before and after programs
Apart from the functions listed above, the new hire may also be expected to assist with peripheral activities.
Roles & Responsibilities:
- Building smooth UIs and designing responsive screens across both mobile platforms.
- Leveraging native APIs for deep integrations with both platforms.
- Diagnosing and fixing bugs and performance bottlenecks.
- Reaching out to the open source communities to encourage and help implement mission - critical software fixes (React Native updates frequently and dependent libraries might break).
- Maintaining code and writing automated tests to ensure the product is of the highest quality.
Skills Required:
- Familiarity with native build tools, like XCode, Gradle
- Understanding of REST APIs and offline storage
- Experience with unit testing and integration testing
- Experience with Cl/CD and version control (i.e., GitHub) highly valued
- Bachelor's degree in computer science, computer engineering, or similar
- Strong communication skills: you possess the ability to communicate complex problems in a simple and effective way
- Have worked in an agile and fast-paced environment (ideally at an e - commerce or logistics company)
- Ready to join the team immediately
- Create, maintain, and execute automated test cases for APIs and web services
- Discover, analyze, and document defects in our Jira system
- Create and maintain automation frameworks using Object Oriented concepts and basic design patterns
- Create, maintain, and execute test scripts, analyze and communicate test results using Appium and Selenium
- Create API and web services automated tests using Java, Postman, SOAP UI, Jmeter, REST assured, or similar tools
- Mentor QA resources in test automation
- Provide the Team Lead with effort estimates and progress reports
Requirements
- Minimum 7 years of experience with backend automation with technologies like RESTful APIs, Web Services Java, Postman, SOAP UI, Jmeter, REST assured
- Minimum 7 years of experience with Java and Core Java
- Minimum 7 years of experience in QA
- Experience with tools such as Appium, Selenium, and/or XCUI test
- Experience using Git and CI tools such as Jenkins
- Experience with mobile app testing on iOS and Android
- Experience with testing web apps/websites
- Great communication skills
- Ability to contribute to improving QA best practices
Currently, we are looking for the below positions:
- Mobile QA automation engineers
- Expertise in Selenium, Appium, API testing
- Java language is preferred
- Would be expected to do manual testing as part of their role
• Collaborate with stakeholders to plan, design, develop, test, and maintain applications.
• Provide technical assistance to teammates through coaching and mentorship.
• Maintain high standards of software quality within the team by establishing good coding practices and habits.
• To ensure that the development and unit testing is in accordance with established standards.
• Participate in reviews of solution designs and related code.
• Develop, refine, and tune integrations between applications.
• Analyze and resolve technical and application problems and identify opportunities for improvement.
• Package and support deployment of releases.
Required Skills
• Expert in HTML5, JavaScript, Typescript and CSS
• In-depth of knowledge of frameworks like Angular 5-6-7, jQuery
• UI toolkits like Kendo UI, Infragistics, JQuery UI
• Coding in Core JAVA/J2EE, Spring, REST, Hibernate, JDBC
• Strong SQL query writing and testing skills
• Object Oriented Programming (OOP) concepts
Highly Desired Skills
• Jasper Reports, i Report
• SOA, SOAP, XML, XSL, Webservices
Good to Have:
• OOD, UML Design
• Tomcat, SVN – open source technologies
• Knowledge of UX
• MS- SQL, My-SQL, Database Knowledge
• Design Patterns/concept
Identify and assess customers’ needs to achieve satisfaction.
Build sustainable relationships and trust with customer accounts through open and
interactive communication.
Provide accurate, valid and complete information by using the right methods/tools.
Handle customer complaints, provide appropriate solutions and alternatives within the
time limits; follow up to ensure resolution.
Keep records of customer interactions, process customer accounts.
Follow communication procedures, guidelines and policies.
Take the extra mile to engage customers.








