
List of responsibilities:
● ServiceNow Development work
● Interaction with customers for project deliverables
● Deadlines should be met
Job requirements:
● The candidate should be L2 and above.
● ServiceNow System Administration and Development Certified is mandatory
● ITSM, Service Portal, Integration
● ITIL Foundation Certification would be a plus or can do before joining.
● Successfully plan, execute, monitor, control, and close all technical tasks related to configuration and implementation of all
aspects of the ServiceNow platform.
● Provide software coding and customization including, but not limited to: screen tailoring, workflow administration, report
setup, data imports, integration, scripting, third party software integrations, and custom application development
● Update and maintain a comprehensive testing protocol for ServiceNow instance upgrades with the purpose of certifying all
applications for use after the upgrade completes.
● Coordinate and solve complex technical data and transformation issues.
● Obtain and analyze/interpret business requirements to propose sustainable solutions in ServiceNow.
● Answer “how to” technical and application configuration questions.
● Develop, maintain, and execute reports to ensure system operation meets performance targets.
● Create and maintain system design and operations documentation.
● Complete other duties as assigned.

About Copains Technologies
About
Similar jobs
Digital Content Creator - B2B Focus
Location: Santosh Nagar, Hyderabad
Type: [Full-time]
Are you a skilled content creator with a passion for driving B2B engagement? We are looking for an innovative and detail-oriented Digital Content Creator to join our team. This role is central to our mission of reaching and connecting with small and medium-sized businesses (SMBs) across LinkedIn, Facebook, and our website. If you thrive in a B2B environment, excel in crafting persuasive and personalized content, and are ready to make a meaningful impact, we’d love to hear from you!
Key Responsibilities:
- Email Content Creation: Develop compelling email copy for lead nurturing, campaign sequences, and client communications.
- LinkedIn Personalized Messaging: Craft tailored messages for LinkedIn outreach, fostering connections and conversations with target SMB entrepreneurs.
- Social Media Content: Strategize, create, and manage content across LinkedIn, Facebook and other social media platforms to enhance brand visibility and engagement with a B2B audience and Ad content for lead generation.
- Website & Landing Page Content: Design clear, persuasive content for website pages and landing pages that drives conversions and aligns with brand messaging.
Qualifications
- Experience: Proven experience in digital content creation with a strong B2B focus.
- Skills: Excellent writing, editing, and communication skills. Familiarity with LinkedIn and Facebook content strategies.
- Creativity: Ability to adapt content style and tone to match brand personality and audience expectations.
- Attention to Detail: Strong focus on creating accurate, impactful, and polished content.

- Answer and direct phone calls, emails, and other correspondence.
- Prepare and purchase orders, invoices.
- Review and process customer orders received through various channels (email, online, phone).
- Verify order details, including product specifications, quantities, pricing, and delivery instructions.
- Coordinate with the sales, warehouse, and logistics teams to ensure orders are fulfilled in a timely manner.
- Communicate with customers to confirm order details, delivery schedules, and any changes or issues.
- Respond to customer inquiries regarding orders, billing, and payments.
- Qualifications : Graduation in any field
- Experience: 2-3 years of experience in billing, order processing, or a related role. Experience with Tally & Excel is must.



Responsibilities include:
- Coordinate and clarify the requirements and technical issues (including client interaction)
- Support creation of high and low level design
- Development and maintenance of automation code
- Build reusable Business objects as required
- Review the automation implemented code
- Deploy the code to multiple environments phase wise
- Provides regular status updates to clients and management
- Participates in research/design/implementation of appropriate automation tools
- Develop .net libraries using C# /.Net
- Design and develop SQL scripts – Stored procedures, queries, and functions
- Perform unit testing, support systems integration testing and UAT testing
- Raise ticket and co-ordinate with IT team and CS team
- Analyze, estimate and implement special projects
- Effectively manage multiple priorities / assist with various projects as they arise.
- Accurately track, monitor, and report progress and obstacles
- Travel requirements will be modest, working hours must be flexible to deal with international time zone and key process owners located throughout the world.
Education, Experience, & Required Skills:
- Bachelor degree in Computer Science, Computer Engineering or equivalent is required
- 7+ years of overall IT experience
- 2+ years of overall development experience with leading RPA tool.
- Certified RPA Tool (UiPath, UiPath X, Blue Prism, Automation Anywhere) as developer
- Programming experience in Java, .Net, C, C#, .Net, Python
- Sufficient knowledge of RDBMS like ORACLE / MS SQL Server and SQL tools
- Knowledge in developing & understanding excel macros codes.
- Knowledge in Power BI, Excel Macro, web forms, mobile applications are preferable.
- Knowledge of service oriented architecture is preferable.
- Knowledge in Finance & Accounting domain is preferable.
- Strong written and verbal communication skills
- Excellent organization and communication skills.
- Effectively interact with various levels of management.
- Ability to multitask.
About Blackhawk Network
Blackhawk Network (BHN) delivers branded payment solutions through the prepaid products, technologies and network that connect brands and people. We collaborate with our partners to innovate, translating market trends in branded payments to increase reach, loyalty, and revenue. We reliably execute security-minded solutions worldwide. Join us as we shape the future of global branded payments.
Overview:
BHN Rewards is a platform for marketers to send & manage global e- gift campaigns like Amazon or Visa e-gift cards. Marketers love how BHN Rewards makes it easy to deliver
gifts to hundreds and thousands of recipients. BHN Rewards is the only integrated gifting partner for the top marketing & survey platforms - SurveyMonkey, Marketo, HubSpot,
and Qualtrics. BHN Rewards has also entered into Employee rewards with our recent launch of BHN Rewards for the Microsoft Teams App.
BHN Rewards was acquired by Blackhawk Networks in August 2021, the global leader in
rewards and incentives.
At Blackhawk Network, we shape the future of global branded payments through prepaid products, technologies, and networks that connect brands and people. Our collaborative innovation and scalable, security-minded solutions help our partners to increase reach, loyalty, and revenue. We believe our future holds great things for Blackhawk Network and its partners. We believe that together, we can shape the future. Our beliefs? Win as one team, be innovative, have global excellence, and be inspiring! Blackhawk is a multi-billion dollar US-based corporation, with headquarters in Pleasanton, California, and offices in over 28 countries.
So, what are you waiting for? Shape your career and join our global network
Responsibilities
▪ Expertise in API testing and experience in working with API based applications
● Expertise and experience in designing Automation Frameworks from scratch
● Strong in Web Services Automation
● Technical expertise in building effective testing frameworks that are highly scalable and reusable. (Karatelabs.io)
● Programming Fundamentals: Proficiency in a programming language, understanding of data structures and algorithms, and knowledge of object-oriented programming principles. (Java and Javascript)
● Software Development Lifecycle: Familiarity with the software development process, agile methodologies, and version control systems.
● Problem-Solving and Analytical Skills: Ability to analyze and solve complex problems, logical reasoning, and troubleshooting skills.
● Database and Data Management: Understanding of relational databases, SQL, and data modeling concepts.
● Web Development: Familiarity with HTML, CSS, JavaScript, and web development frameworks for building web applications.
● Communication and Collaboration: Strong communication skills, ability to work in a team, and willingness to learn and adapt to new technologies.
Qualifications
▪ 1-2 years of experience with Bachelor’s degree in Computer Science
▪ Excellent communication skills
▪ Love for learning new things - Curiosity and grasping abilities
▪ Expert coding and design skills
▪ Thorough understanding of Software Development Life Cycle and Quality methodologies
▪ Experience working with agile/scrum-based teams
▪ Organized, focused on building, improving, resolving and delivering
Details :
Exp - 3+ Yrs
CTC - Best in industry
Location - Chennai (Guindy)
1. Building and maintaining business relationships with clients for future needs.
2. Develop overall strategic action plans to ensure achievement of revenue targets.
3. Manage existing relationships to achieve 100% retention along with cross sell.
4 .Ensure 100% adherence to policies processes systems.
5 .Responsible to create brand awareness in the respective markets.
6. Have to drive a sustained growth rate and increase profits in market
Skills Required :
1 .Excellent communication skills.
2. Strong interpersonal skills and Quick Learner.
3 .Ability to understand client's needs and present solutions.
4 .Understanding of market and product.
5 .Must be strong in client acquisition.

● Oversee front-end and back-end development teams and their projects
● Exceptional coding skills in JavaScript (both frontend and backend)
● Advanced proficiency in MEAN Stack (NodeJS, Mongo DB, Express, Angular)
● Proficiency and hands-on experience with Html5 and CSS3
● Thorough knowledge of software development best practices, including coding standards, code reviews, source control management, build
process, continuous integration, and delivery.
● Exceptional verbal, written, and listening skills.
● Ability to learn new technologies quickly.
Qualifications and Education Requirements:
BE, B.Tech, M.Tech, BCA & MCA
Preferred Skills:
● Proven leadership and management skills with the ability to optimize team performance and development
● Excellent communication, interpersonal and influencing skills
● Excellent analytical and problem-solving abilities
● Results orientated with ability to plan and deliver against project deadlines
Requirements:
● Javascript
● NodeJS
● Mongo DB
● Angular 4+
● HTML5
● CSS3
● Go Lang
● Version Control - Git or Bitbucket

Please find below the required skill set
Skillsets:
- Strong Experience in Ruby on Rails
- Solid understanding of Ruby principles and core concepts.
- Good understanding of Object Oriented Concepts and principles.
- Understanding of RESTful/ SOAP APIs.
- Good understanding of front-end technologies including HTML5, CSS3, JavaScript, jQuery, ReactJS and Bootstrap framework.
- Knowledge/ Experience in SQL and PL/SQL programming.
- Excellent communication Skill.
Candidate should be comfortable to travel to the office
Candidate who are hsc pass with good communication are welcome
Job Title: |
Senior Cloud Infrastructure Engineer (Azure) |
||
Department & Team |
Technology |
Location: |
India |
Reporting To: |
Enterprise Solutions Architect |
Role Purpose: |
The purpose of the role is to ensure high systems availability across a multi-cloud environment, enabling the business to continue meeting its objectives.
This role will be mostly Azure / Windows / Active Directory / Azure AD focused but will include a requirement to understand comparative solutions in AWS.
Desire to maintain full hands-on status but to add Team Lead responsibilities in future
Client’s cloud strategy is based around a dual vendor solutioning model, utilising AWS and Azure services. This enables us to access more technologies and helps mitigate risks across our infrastructure.
The Infrastructure Services Team is responsible for the delivery and support of all infrastructure used by Client twenty-four hours a day, seven days a week. The team’s primary function is to install, maintain, and implement all infrastructure-based systems, both On Premise and Cloud Hosted. The Infrastructure Services group already consists of three teams:
1. Network Services Team – Responsible for IP Network and its associated components 2. Platform Services Team – Responsible for Server and Storage systems 3. Database Services Team – Responsible for all Databases
This role will report directly into the Enterprise Solutions Architect and will have responsibility for the day to day running of the Azure public cloud platform, as well as playing a key part in designing best practise solutions. It will enable the Client business to achieve its stated objectives by playing a key role in the Infrastructure Services Team to achieve world class benchmarks of customer service and support.
|
Responsibilities: |
Operations · Deliver end to end technical and user support across all cloud platforms (Primarily Azure) · Day to day, fully hands-on OS management responsibilities (Primarily Windows Server OS) · Contribute to continuous improvement efforts around cost optimisation, security enhancement, performance optimisation, operational efficiency and innovation. · Take an ownership role in delivering technical projects, ensuring best practise methods are followed. · Design and deliver solutions around the concept of “Planning for Failure”. Ensure all solutions are deployed to withstand system / AZ failure. · Work closely with Cloud Architects / Infrastructure Services Manager to identify and eliminate “waste” across cloud platforms. · Ensure robust tagging strategy followed in the organisation with accurate cost allocation of resources in Azure. · Ensure all Client data in all forms are backed up in a cost-efficient way. · Use the appropriate monitoring tools to ensure all cloud / on-premise services are continuously monitored. · Drive utilisation of most efficient methods of resource deployment. · Drive the adoption, across the business, of serverless / open source / cloud native technologies where applicable. · Ensure system documentation remains up to date and designed according to Azure best practise templates. · Participate in detailed architectural discussions, calling on internal/external subject matter experts as needed, to ensure solutions are designed for successful deployment. · Take part in regular discussions with business executives to translate their needs into technical and operational plans. · Engaging with vendors regularly in terms of verifying solutions and troubleshooting issues. · Designing and delivering technology workshops to other departments in the business. · Takes initiatives for improvement of service delivery. · Ensure that Client delivers a service that resonates with customer’s expectations, which sets Client apart from its competitors. · Help design necessary infrastructure and processes to support the recovery of critical technology and systems in line with contingency plans for the business. · Continually assess working practices and review these with a view to improving quality and reducing costs. · Champions the new technology case and ensure new technologies are investigated and proposals put forward regarding suitability and benefit. · Motivate and inspire the rest of the infrastructure team and undertake necessary steps to raise competence and capability as required. · Help develop a culture of ownership and quality throughout the Infrastructure Services team.
|
Skills & Experience: |
· Microsoft Azure Solutions Architect Expert AZ-303– REQUIRED · Microsoft Certified Professional ( MCP ) – REQUIRED · AWS Certified Cloud Practicioner - Preferred · Must be able to demonstrate working knowledge of designing, implementing and maintaining best practise Azure solutions. · Strong working knowledge of on-prem Active Directory, including GPO and Azure AD · Proven examples of ownership of large Azure project implementations in Enterprise settings. · Enterprise production experience of deploying infrastructure as code using Terraform · Experience managing the monitoring of infrastructure / applications using tools including Cloud native, Solarwinds, New Relic, etc. · Must have practical working knowledge of driving cost optimisation, security enhancement and performance optimisation. · Solid understanding and experience of transitioning IaaS solutions to serverless technology · Need to be able to demonstrate security best-practise when designing solutions in Azure. · Working experience of ‘On Premise to Cloud’ migrations · Good working knowledge around WAN connectivity and how this interacts with the various entry point options into Azure public cloud. · Production knowledge of Windows file servers / DFS · Strong experience in desktop virtualisation technologies in Azure · Good appreciation of ISO27001, ITIL and Project management · Good understanding of new and emerging technologies · Excellent presentation skills to both an internal and external audience · The ability to share your specific expertise to the rest of the Technology group · |
Behavioural Fit: |
· Professional appearance and manner · High personal drive; results oriented; makes things happen; “can do attitude” · Can work and adapt within a highly dynamic and growing environment · Team Player; effective at building close working relationships with others · Effectively manages diversity within the workplace · Strong focus on service delivery and the needs and satisfaction of internal clients · Able to see issues from a global, regional and corporate perspective · Able to effectively plan and manage large projects · Excellent communication skills and interpersonal skills at all levels · Strong analytical, presentation and training skills · Innovative and creative · Demonstrates technical leadership · Visionary and strategic view of technology enablers (creative and innovative) · High verbal and written communication ability, able to influence effectively at all levels · Possesses technical expertise and knowledge to lead by example and input into technical debates · Depth and breadth of experience in infrastructure technologies · Enterprise mentality and global mindset · Sense of humour
|
Role Key Performance Indicators: |
· Design and deliver repeatable, best in class, cloud solutions. · Pro-actively monitor service quality and take action to scale operational services, in line with business growth. · Generate operating efficiencies, to be agreed with Infrastructure Services Manager. · Establish a “best in sector” level of operational service delivery and insight. · Help create an effective team. |




