ServiceNow Developer

at Copains Technologies

ServiceNow Developer

Copains Technologies

Company

Home

ServiceNow Developer

at Copains Technologies

Posted by Neha Tyagi

3 - 6 yrs

₹6L - ₹16L / yr

Remote only

Skills

ServiceNow

System Administration

ITSM

Integration

ITIL

List of responsibilities:

● ServiceNow Development work

● Interaction with customers for project deliverables

● Deadlines should be met

Job requirements:

● The candidate should be L2 and above.

● ServiceNow System Administration and Development Certified is mandatory

● ITSM, Service Portal, Integration

● ITIL Foundation Certification would be a plus or can do before joining.

● Successfully plan, execute, monitor, control, and close all technical tasks related to configuration and implementation of all

aspects of the ServiceNow platform.

● Provide software coding and customization including, but not limited to: screen tailoring, workflow administration, report

setup, data imports, integration, scripting, third party software integrations, and custom application development

● Update and maintain a comprehensive testing protocol for ServiceNow instance upgrades with the purpose of certifying all

applications for use after the upgrade completes.

● Coordinate and solve complex technical data and transformation issues.

● Obtain and analyze/interpret business requirements to propose sustainable solutions in ServiceNow.

● Answer “how to” technical and application configuration questions.

● Develop, maintain, and execute reports to ensure system operation meets performance targets.

● Create and maintain system design and operations documentation.

● Complete other duties as assigned.

List of responsibilities:

● ServiceNow Development work

● Interaction with customers for project deliverables

● Deadlines should be met

Job requirements:

● The candidate should be L2 and above.

● ServiceNow System Administration and Development Certified is mandatory

● ITSM, Service Portal, Integration

● ITIL Foundation Certification would be a plus or can do before joining.

● Successfully plan, execute, monitor, control, and close all technical tasks related to configuration and implementation of all

aspects of the ServiceNow platform.

● Provide software coding and customization including, but not limited to: screen tailoring, workflow administration, report

setup, data imports, integration, scripting, third party software integrations, and custom application development

● Update and maintain a comprehensive testing protocol for ServiceNow instance upgrades with the purpose of certifying all

applications for use after the upgrade completes.

● Coordinate and solve complex technical data and transformation issues.

● Obtain and analyze/interpret business requirements to propose sustainable solutions in ServiceNow.

● Answer “how to” technical and application configuration questions.

● Develop, maintain, and execute reports to ensure system operation meets performance targets.

● Create and maintain system design and operations documentation.

● Complete other duties as assigned.

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About Copains Technologies

Founded :

2017

Type :

Products & Services

Size :

20-100

Stage :

Profitable

About

Today, businesses continue to aggressively adopt modern technologies to grow faster than ever, giving rise to unprecedented challenges and opportunities. We at Copains help them eradicate all technological complexities so they can run smarter, faster, better. Copains is a one-stop destination for energizing all your IT needs and fulfilling them with a value-driven purpose. With every step towards building Copains into a people-first-company, we're growing at a lightening-speed in serving our customers in the sphere of IT Consulting and Services by delivering on the promise of innovation and technological agility. Being a trusted partner of ServiceNow, Microsoft, and Google Cloud, we excel at the implementations of Enterprise Service Management (ESM), IT Service Management (ITSM), IT Automation, Cloud Innovation and Data Migration Services, and DevOps. With our offices in India and USA, we now plan to deepen our presence in various geographies. Thank you for 'Following' us!

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About Bazaarvoice

At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products.

The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty.

Our brand promise : closing the gap between brands and consumers.

Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia. For more information, visit http://www.bazaarvoice.com/">www.bazaarvoice.com.

Bazaarvoice engineering teams build software a billion users use to make smart buying decisions. Interested in finding ways to make engineer’s jobs easier? You should apply for this role.

You’ll be part of a highly skilled globally distributed team that delivers a suite of cloud infrastructure and services upon which our product development teams can build, launch and operate their systems. We are a mixture of Developers with an affinity for operations and Ops Engineers who can program. You will engage and collaborate with product development engineers (our customers), to understand their needs and problems, then create, leverage, and support solutions that increase engineer joy and are a force multiplier for enabling the potential of our teams.

Our mission is to enable engineers. To make their jobs easier, so they can deliver faster. If this sounds like something that would interest you, apply for the role.

Objectives of this Role

- Build software and systems to manage platform infrastructure and applications
Improve reliability, quality, and time-to-market of our suite of software solutions
- Run the production environment by monitoring availability and taking a holistic view of system health
- Measure and optimize system performance, with an eye toward pushing our capabilities forward, getting ahead of customer - needs, and innovating to continually improve
- Provide primary operational support and engineering for multiple large distributed software applications
- Participate in system design consulting, platform management, and capacity planning

Technologies we use:

- Stack: Linux, Java, AWS
- Languages: Python, Java, Ruby DSL, Bash
- Databases : MySQL, Cassandra , Elastic Search
- Deployment: AWS CloudFormation

Essential Criteria:

8 or more years administrating production Linux systems in a 24x7 environment
3 or more years’ experience in a DevOps/ SRE role as an engineer or technical lead
At least 1 year of team leadership experience
Significant knowledge of Amazon Web Services (CLI/APIs, EC2, EBS, S3, VPCs, IAM, AWS Lambda)
Experience deploying services into containerized orchestration environments such as Kubernetes
Experience with infrastructure automation tools like CloudFormation, Terraform, etc.
Experience with at least one of Python, Bash, Ruby, or equivalent
Experience creating and managing CI/CD pipeline like Jenkins or Spinnaker
Familiar with version control using Git
Solid understanding of common security principles

Nice to Have:

Preference for hands on experience with Serverless Architecture, Kubernetes and Docker
Strong experience with open-source configuration management tools
Managing distributed systems spanning multiple AWS regions / data-centers
Experience with bootstrapping solutions
Open source contributor

Why join Bazaarvoice?

We’re committed to client success: There are over 6,200 brand and retail websites in the Bazaarvoice network. Our clients represent some of the world’s leading companies across a wide range of industries including retail, apparel, automotive, consumer electronics and travel.
We’re leaders in consumer-generated content: Each month, more than one billion consumers view and share authentic consumer-generated content, such as ratings and reviews, curated photos, social posts and videos, about products in our network. Thousands upon thousands or reviews are added to the Bazaarvoice network everyday.
Our network delivers: Network analytics provide insights that help marketers and advertisers provide more engaging experiences that drive brand awareness, consideration, sales, and loyalty.
We’re a great place to work: We pride ourselves on our unique culture. Join a company that values passion, innovation, authenticity, generosity, respect, teamwork, and performance.

About Bazaarvoice

Our brand promise : closing the gap between brands and consumers.

Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia. For more information, visit http://www.bazaarvoice.com/">www.bazaarvoice.com.

Bazaarvoice engineering teams build software a billion users use to make smart buying decisions. Interested in finding ways to make engineer’s jobs easier? You should apply for this role.

Our mission is to enable engineers. To make their jobs easier, so they can deliver faster. If this sounds like something that would interest you, apply for the role.

Objectives of this Role

Technologies we use:

- Stack: Linux, Java, AWS
- Languages: Python, Java, Ruby DSL, Bash
- Databases : MySQL, Cassandra , Elastic Search
- Deployment: AWS CloudFormation

Essential Criteria:

8 or more years administrating production Linux systems in a 24x7 environment
3 or more years’ experience in a DevOps/ SRE role as an engineer or technical lead
At least 1 year of team leadership experience
Significant knowledge of Amazon Web Services (CLI/APIs, EC2, EBS, S3, VPCs, IAM, AWS Lambda)
Experience deploying services into containerized orchestration environments such as Kubernetes
Experience with infrastructure automation tools like CloudFormation, Terraform, etc.
Experience with at least one of Python, Bash, Ruby, or equivalent
Experience creating and managing CI/CD pipeline like Jenkins or Spinnaker
Familiar with version control using Git
Solid understanding of common security principles

Nice to Have:

Preference for hands on experience with Serverless Architecture, Kubernetes and Docker
Strong experience with open-source configuration management tools
Managing distributed systems spanning multiple AWS regions / data-centers
Experience with bootstrapping solutions
Open source contributor

Why join Bazaarvoice?

We’re committed to client success: There are over 6,200 brand and retail websites in the Bazaarvoice network. Our clients represent some of the world’s leading companies across a wide range of industries including retail, apparel, automotive, consumer electronics and travel.
We’re leaders in consumer-generated content: Each month, more than one billion consumers view and share authentic consumer-generated content, such as ratings and reviews, curated photos, social posts and videos, about products in our network. Thousands upon thousands or reviews are added to the Bazaarvoice network everyday.
Our network delivers: Network analytics provide insights that help marketers and advertisers provide more engaging experiences that drive brand awareness, consideration, sales, and loyalty.
We’re a great place to work: We pride ourselves on our unique culture. Join a company that values passion, innovation, authenticity, generosity, respect, teamwork, and performance.

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