About the role As a Customer Success Manager, you will wear multiple hats of managing key our Enterprise/Named customers as well as mentoring a team of customer success associates who will be given responsibility to independently manage low to medium size accounts under your guidance. The growth of your individual clients and team clients will solely be your responsibility. You will be responsible to work very closely with the customer teams. Your responsibilities will include driving adoption and renewals of the Freight Tiger platform, expansion of the account, upselling/cross selling and advocacy across your portfolio. You will be the liaison between the customer and the Freight Tiger ecosystem, streamlining partnership with product management, engineering and professional services. This role is varied and fast-paced – always adapting to the landscape within the Logistics industry, as well as the business needs. In this position you will.. Get a chance to work with a super talented team (Ex - Management Consultants) and get to learn how to grow the business 100X over the coming years Champion the Freight Tiger Platform across your customer base to grow the account and help achieve its full potential Build and establish exceptional relations with top manufacturing multi-billion dollar brands Help streamline & improve logistics needs across various industry verticals Brainstorm with Product & Tech to continuously improve the product offerings As freight tiger diversifies its product portfolio, you shall be responsible for cross-selling and upselling enhanced products / features to the clients Repeatedly strive to deliver value to the client. Maintain a regular cadence of analytical reviews with the client to identify metrics critical for clients. Ensure expectations are being met and the client is seeing ROI on their investment. Analyse all Customer health metrics (NPS, logons, etc) to use data to identify any potential at risk customers. Ensure optimal financial health of the account. What you Bring MBA/Equivalent Degree along with 1-2 years of experience or Graduate with 4+ years of experience. Relevant experience in customer service management/customer success would be preferred but not mandatory. Experience navigating and steering customer engagements to completion with a high level of customer happiness. Strong analytical skills, with the ability to translate data into insights. Driven Personality with a results-driven mentality, with a bias for speed and action. Possess exceptional communication, presentation and interpersonal skills Good problem-solving skills coupled with the ability to provide quick resolution to problems. Ability to manage and mentor a team of juniors. Ability to thrive in a multi-tasking environment and adjust priorities on-the-fly while still having the ability to focus on details and be analytical. You will be a strong teammate, but still a self-starter. Build strong relationships with the team members to share learning.
Role The role of a Sales Executive will be to assist the organization’s sales and growth efforts by contributing to new customer acquisition. You should be able to provide ideas to attract new clients, increase sales funnels and keep the senior management updated about market and competitor activity. The primary role and responsibilities of a Sales Executive include: Responsibilities Build relationships with potential clients to create new business opportunities Develop new sales funnels while having a targeted Assist in marketing & PR activities Support in writing new business proposals Maintain knowledge of all product and service offerings of the company Keep prospective client database updated Coordinate meetings for senior management with prospective clients Follow company guidelines and procedures for acquisition of customers Analyze the data to suggest growth opportunities Share and execute ideas to increase the revenues target of the company Qualifications Must have basic knowhow of technologies Previous experience with a technology team gives you an extra brownie point Must possess strong customer service skills Excellent written and verbal communication Must have good negotiation skills Must be able to create good presentations Must have excellent interpersonal skills Must be detail-oriented and an active listener Ability to work under pressure Must be a quick learner Must know how to manage different priorities Should be ambitious and goal-oriented
Oversees operational systems, processes, and infrastructure while looking for opportunities for improvement or revision. Anticipates and tracks operational and tactical risks and providing strategic solutions. Manages day to day business of the operations department while balancing the responsibilities of various business lines such as business analysis, vendor, and risk management. Works with sales teams to help set and meet daily and quarterly goals. Plays a significant role in long-term planning, project status reporting, and implementing change control processes. Works closely with COO on other special planning and departmental projects. Oversees and reports weekly monthly, quarterly, and annual metrics. Identifies trends and assess opportunities to improve processes and execution. Completes reasonability testing and information validation prior to circulating findings and recommendations to key stakeholders. Collaborates with other back-office team members to ensure seamless business execution, reinforce positive morale, and uphold company values. Collaborates with transitions and onboarding team as needed. Raises and tracks issues and conflicts, remove barriers, resolve issues of medium complexity involving stakeholders and escalate to an appropriate level when required. Assesses a variety of situations and provides clarity to the team and stakeholders. Establishes and maintains credible, professional relationships with clients, internal business lines, and external vendors. Solicits and responds to feedback while gaining commitment and support. Supports back-office and firm-wide training programs, reinforcing tech and operations infrastructure between departments to ensure consistency and quality standards are met. Stays up to date on industry regulations, trends, and technology. Works closely with the management team to ensure all operational, administrative, and compliance functions within the firm are being properly executed in accordance with regulatory-based best practices.
1. Build contacts with potential clients to create new business opportunities2. Keep prospective client database updated3. Make cold calls for new business leads4. Support in writing new business proposals5. Maintain knowledge of all product and service offerings of the company6. Arrange meetings for senior management with prospective clients7. Follow company guidelines and procedures for the acquisition of customers, submission of tenders, etc.8. The candidate must be interested in the IT field and someone who wants to learn more about it
Job descriptionRole Overview:The Telesales & Service Associate of Bharat Matrimony sells paid memberships over phone to clients who are looking for matrimony alliances. The job is to reach out to various customers over phone, explain them the product & features and deliver value to the customers. Key Responsibilities Responsible for making outbound calls and regular follow up on leads assigned. Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers. Selling Membership over the phone and achieve the targeted sales numbers & value, set quality parameters Explaining the product features in detail and how to use the packages. Understand the Customer requirements, encourage them to upgrade / renew the matrimony packages. Address all the issues / grievances of customers and provide the right customer experience. Capture the insights from customer interactions and share it with the internal team. Strictly adhere to the process requirements. Skill and Competencies required: Functional Business Knowledge Process Knowledge Product Knowledge Customer Orientation Language skills English / Regional language Telemarketing / Selling Skills Basic computer skills MS Excel, Word Behavioral Values Integrity / Honesty / Respect Communication Oral & Written skills / Listening Executive Presence Business / Telephone Etiquette Influencing Skills Empathy Self-driven / Initiative Ability to manage stress Willingness to learn Education and Experience:Graduate in any stream / Awaiting final year result / Graduate with arrears can also apply Minimum of 6 Months 4 years experience in Telesales / Tele-calling / Telemarketing / Collections / Retention / Domestic BPO / Direct Sales / Telecom / Insurance / Customer Engagement process or domain Salary and Benefits Fixed Salary Rs. 1.5 LPA to Rs 2.00 LPA per Annum plus Incentive Rs. 36000/- to Rs.60000/- per Annum Statutory Benefits viz. PF, ESI, Bonus, Gratuity, Leave all provided Opportunities to learn and grow with the Company
The candidate will be responsible for Ad Sales for Print Media (Magazine) Building leads through existing & cold calls. Should be a self-starter and with excellent presentation skills. Driving revenue and sales with the development of creative initiatives Developing an extensive network in the industry ( E.g. Brands) Ensuring sales strategy is executed accordingly and effectively Meeting and exceeding weekly and monthly activity and revenue targets. Requirements You have at least 3 years of experience within an Ad Sales print media industry. You have an established network in the corporate and ad agencies from prior experience. You have a strong understanding of the industry and stay updated with market trends. You possess excellent interpersonal as well as written and verbal communication skills. You are a strong networker & relationship builder You are adaptable and thrive in changing environments You are a self-starter and demonstrate a high level of resilience
Are you looking to join a fast growing cloud telephony company where you could use your experience and leverage on the growth? Then, please read on.Our client is a call management solutions company, which helps small to mid-sized businesses use its virtual call center to manage customer calls and queries. It is an AI and cloud-based call operating facility that is affordable as well as feature-optimized. The advanced features offered like call recording, IVR, toll-free numbers, call tracking, etc are based on automation and enhances the call handling quality and process, for each client as per their requirements. They service over 6,000 business clients including large accounts like Flipkart and Uber. Currently operating in major cities, the startup is focused on increasing its reach in tier 2 and 3 cities and towns, which are largely untapped markets. They also have their operations set up across South Asia, Middle East, and Latin America. Led by a visionary founder, whose experience covers business, technology, sales, and operations, the team is built on trust, motivation, learning, and improvement. As a Cloud / SAAS Sales manager - Channel sales, you will be looking in to building new sales strategies, working with cross-functional teams and revenue growth. What you will do: Driving the sales through reseller network and driving alliances with potential partners to create multiple channels for new customer acquisition. Leading the strategies and team driving the business to grow 10X in next 3 years. Uncovering the growth path by building offline GTM channels. Driving team with recruitment, training program, setting process, goals & performance review. Driving strategies with planning experimentation and opening growth potential of driving sales through channels in India and further to global market. Designing processes, revenue projections and roadmap. Working with different team to plan & execute processes. Designing process for partners onboarding, training and success. Candidate Profile: What you need to have: Experience in managing teams of channel sales and driving sales through alliances and reseller base. Experience working with management consulting firms, business process outsourcers, IT sourcing companies, marketing service providers, creative & digital agencies, analytics & business intelligence consultancies, and customer experience consultancies. Proven ability to communicate with partners at all levels within an organization. Excellent communication, presentation, negotiation & documentation skills. Understanding of all parts of a partner lifecycle, starting with profiling/recruitment.
Job Purpose• Build Solar EPC Business 3 to 10KW On-grid for Residential• Develop client base for Solar Rooftop business• Approach to Tenders Participant• Develop Channel Partner by approaching to existing EPC super stockiest• Promptly Response to a Sales inquiry• Explore new geography to get more business• Achieve sales target of 1 crore per monthWhat do we need?1. Preferred MBA/B.Tech Candidate with 3-5 years’ experience2. Deep understanding of solar products and their suppliers3. Great communication skills, fluency in both English and Hindi4. An attitude to get things done, willing to work a minimum of 2 years5. Rigorous follow-up and Negotiation Skills to close B2B OrdersWhat do we offer?1. Opportunity to work with India’s fastest growing SMB Company2. Register under Startup India Program3. Multifold chances to build a career in Solar Energy Sector4. Exponential Growth in Salary and other remuneration5. Great learning curve and hand-on experience with leadership team about solar in future
Work with one of the largest media houses in India, take your career to a new high with the global exposure and experience. Our client is among the top 3 most trusted newspapers in India, read by more than 30 million Indians. It is one of the most renowned names in Indian media especially across North India. They also host a multitude of media initiatives like Print, Digital, TV, Events and Radio Stations covering various states in the country to connect better with the locals. Their website is one of the fastest growing digital news sites, where they have shown a growth in audience by around 200% in tier 2 and 3 cities and towns in India. The 6 decade old media house was founded by a fearless and famous journalist and writer who has been felicitated with many literary awards. Currently led by a team of experts and media professionals at its CXO levels, the publishing house has expanded to many digital and offline businesses under its roof, providing employment to thousands in India. They have kept the flag high with their journalistic values and quality coverage of events throughout the world. As a Business Head, you will build the business plan, drive Business growth and manage P&L for the new business. What you will do: Recruiting and building a team for the new business Building the distribution and logistics network in India in the Modern Trade markets Developing the pricing policy for multiple channels and geographies Negotiating terms of trade with Key accounts and Institutional businesses Guiding and reviewing as a business Head to other functions like Marketing, Product Development, Logistics etc to function optimally What you need to have: MBA / PGDM At least 12-15 years of experience Experience in a leadership role, having lead a team with P&L responsibility Experience of building a product business / organization from scratch Experience of building sales business in the domestic market Experience in Commodity businesses (B2B or B2C) Preferable from Food & Beverage Companies Have significant business contribution in F&B, food industry - Modern Trade
Work with a fast growing and expanding dairy companies, that brings uniqueness into its products and flavours, that is refreshing and healthy too. Our client is a dairy processing company, with a strong milk collection system, and state-of-the-art Swiss technology-based Bulk Milk Cooler, aimed at providing 100% quality dairy products. The 7-year old company’s processing facility is QMS ISO 9001 certified through Swiss accreditation and FSSC 22000 certified through UKAS accreditation. Their products include toned and double toned milk pouches, curd, buttermilk, ghee and a variety of flavoured yoghurt options. The founders of the company are a Swiss-based Indian couple who are dairy experts and entrepreneurs, who have made sure that the fully automated technology used by them, ensures hygienic and quality products, at every stage of processing till delivery, matching Swiss standards. As a Sr. Manager Sales, you will be responsible for Business Development & Sales management, Team handling (Delhi NCR, North zone) What you will do: Managing the entire business planning and performance for North zone Exploring potential business avenues in exports & managing marketing & sales operations Analyzing latest marketing trends, tracking competitors' activities Conceptualizing strategic new product development plans Executing the sales promotion schemes Negotiating terms of business with channel partners and distributors What you need to have: MBA / PGDM; Any Graduation Have experience in New distributors opening, retail channel development, market expansion, Team management . Preferably from FMCG, Food industry.
PrintStop is scouting for an aggressive Business Development Manager for the North location. The ideal candidate should have 3+years of experience in B2B selling largely to senior members in Administration / Marketing and HR departments of large companies. Should have experience selling in allied service industries like Corporate gifting, Facility management, Courier etc The work location will be NCR Region. Core skills needed : Excellent Sales skills (Opening & closing, Empathy, listening, prospecting, solutioning as per client needs), Great Negotiation and persistence skills, Meticulous with Data Handling and reporting, tech savvy and an e-commerce user at personal level. The candidate will need to be self driven and should be passionate about Sales. If you think you are ideal for this role, please email your resume at the earliest.
Experience : Inside Sales / B2C Sales - Minimum 1 year of Edutech Experience Mandatory Location : Gurgaon / Currently Work From Home Qualification : Graduate/ Post Graduate 2016 to 2020 Batch Role: Individual Contribution Excellent Communication skills is a Must Job Description: #1 Calling Leads -Call on Parent Leads through your CRM #2 Take counselling sessions and convert them -Conduct counselling sessions for parents who take trial classes -Close the sale through smart and strategic approach -Generate Revenue (5L+ per month) Ideal Candidate : A person who is extremely passionate about Business Development, Sales and "Starting Up" in general. The person is going to be a part of a closely knit small team of passionate individuals with a single minded focus to sell India's first genuinely world class Edtech products. What are the behavioral attributes that we are looking for? - A keen desire to drive the Business Development/Sales for a fast growing seed funded early stage startup - An apparent Founder's mindset i.e. A mindset where the person can own up Business Development/Sales and shape it independently like a Founder Important Criteria: Willing to work 6 days a week Mondays Off Willing to work in a Startup Relocatable/Working out of Gurgaon About the Company : The Company is an online platform where children learn and develop 'new age' skills through live classes. We are backed by FIITJEE, Indian Angel Network, Hyderabad Angels and Lead Angels. The platform leverages powerful technology to provide live online classes to K8 learners on English Communication, Public Speaking, Creative writing.
Achieve growth and hit sales targets by successfully managing the sales team Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence Own recruiting, objectives setting, coaching and performance monitoring of sales representatives Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs Present sales, revenue and expenses reports and realistic forecasts to the management team Identify emerging markets and market shifts while being fully aware of new products and competition status
Do you have excellent accounting knowledge, have worked a little and wish to take your career in a new direction, then this role is for you. Our client is a unique hygiene products manufacturing and distribution company. They provide easy to use, portable and disposable items for women and babies that are required during travel or on a day-to-day basis.Founded in 2014, this company aims to enhance the quality of life and make it easier for women across the country. Recommended by best of doctors, their products are available across wellness stores and e-commerce websites, and selling like hotcakes - having sold over 20000 packs in their first year itself. As Key Accounts Manager, you will be overseeing the Sales, Operations and Business Development for E-commerce business from Market place platforms. ECom Sales & Marketing, Channel Operations & Pricing strategy, ECom channel management from product listing, procurement, packaging, Invoicing to end customer delivery. Position has overall responsibility of E Com P&L. What you need to have: Bringing in domain expertise in sales & marketing. Developing and implementing the short, medium and long term E Commerce Channel Sales & Marketing strategy in consultation with Special Channel head and business units, product portfolio management with P&L responsibility Inventory Management; Managing metrics related to inventory, purchasing forecasts and transportation, monitoring stocks in warehouse & process standardization to ensure smooth functioning of packaging & order delivery. Grievance Handling; Resolving product returns & late delivery related grievances. Development of processes for timely collection process, timely payment tp all vendors related to supply chain/fulfilment. Candidate Profile: What you need to have: Experience of 2+ years preferably in managing PLA and AMS will have preferred. Experience in sales and providing solutions based on customer needs Impeccable verbal and written communication skills Highly confident and outgoing individual
Work for one of the fastest-growing financial e-commerce platforms, and give your career great exposure to global processes and systems. Our client is a startup built and founded by a group of entrepreneurs who have banking and fintech experience of tens of years. Their focus is the end consumers or users who are not the literate crowd from the cities and larger towns. They want to make it easier for more than 200 million middle and lower-middle-class Indians who will be using these financial services in the near future. A team is a passionate group of Engineers who are embracing the latest technologies for a better future. They are open to new talent and promote the ones who nurture freedom and responsibility with the same conviction. As an Area Sales Manager, you will lead a team of Sr. Executives, Asst. Managers and Managers to help them achieve targets as provided by the organization from time to time. What you will do: Arriving the assigned team to ensure delivery of sales, profitability, and Fee Income in the designated geography Sourcing new channels across the sales geography allocated and ensure productivity is achieved and maintained throughout Strategizing & initiating activities/training to increase the leads Studying competitor activities & formulate strategies to adapt to the best practices Working closely with different internal and bank Teams to ensure seamless movement of applications Motivating, guiding, training & mentoring sales team for the delivery of their expected performance Undertaking new client acquisition, retention & growth for the larger customer base Daily, Weekly & Monthly MIS generation and Tracking Ensuring risk management, policy/process adherence & documentation Seeking a deeper understanding of the client needs and expectations Following through on strategies in a disciplined and consistent manner Should assist with recruitment, training, and development of the team to develop requisite skill sets for achieving defined goals Inculcating a leading by example culture in the team Clearly Defining objectives to be achieved with defined timelines. Regular monitoring and feedback to control performance level Candidate Profile: What you need to have: Skill Set: Highly motivated and target driven Excellent selling, communication, and negotiation skills Prioritizing, time management and organizational skills Graduate / Post Graduate degree or equivalent
Acquisition of potential new Sub-broker/Franchise/channel partners Calling on assigned leads and converting the same to customer Deliver outstanding customer service in terms of pre sales and post service Post sales services (for first 3 months) i.e. – KYC acquisition & acquired sub broker activation