First connect Worldwide

Company Description

First Connect Worldwide is a licensed freight broker company delivering comprehensive transportation and logistics services across the USA. Originally established with the mission to provide innovative and high-quality transportation solutions, the company is recognized for its excellent service and commitment to customer satisfaction. With over a decade of experience, First Connect Worldwide ensures safe and efficient shipping procedures regardless of shipment size or destination. Trusted by customers and associations such as The Intermodal Association of North America, the company continues to set a benchmark in logistics and freight brokerage services. A dedicated team of well-trained professionals prioritizes client needs to ensure consistent excellence in every shipment.

Role Description

This is a full-time on-site role for a Senior Dispatch Coordinator located in Noida. The Senior Dispatch Coordinator will oversee daily dispatch operations, coordinate with drivers and clients to ensure timely and efficient shipment scheduling, and manage real-time updates for optimal delivery performance. Responsibilities include maintaining clear communication between teams, addressing customer inquiries, monitoring shipments, and ensuring compliance with regulations. The role involves multitasking in a fast-paced environment to meet and exceed customer expectations.

Qualifications

• Proficient Dispatching and Data Entry skills to ensure seamless scheduling and accurate record-keeping.
• Strong Communication skills and a commitment to Customer Service excellence for effectively addressing client and driver needs.
• Demonstrated ability as a Skilled Multi-tasker who can manage multiple tasks and workflows efficiently.
• Organizational and problem-solving skills to handle high-pressure scenarios and create effective resolutions.
• Familiarity with logistics operations and transportation regulations is a plus.
• Proficiency in using dispatch and logistics management software is an advantage.

Company Description

First Connect Worldwide LLC, a licensed freight broker company, provides transportation and logistics services throughout the USA. With years of experience, our team delivers efficient and innovative transportation solutions to meet our customers' needs. As a top-rated logistics and transportation company, we prioritize customer satisfaction and strive for excellence in all our services.

Role Description

The core sales executive in a freight brokerage company plays a vital role in supporting the sales and logistics operations. This position bridges the gap between account executives, operations, customers, and carrier partners. The coordinator is responsible for managing customer inquiries, assisting with freight quotes, preparing sales documentation, and ensuring smooth coordination of freight movement. The goal is to provide excellent customer service, maintain organized communication, and support the sales team in achieving revenue goals.

Key Responsibilities:

• Support freight brokers and sales executives with day-to-day sales activities.
• Assist with quoting, order entry, and coordinating shipments with carriers and customers.
• Track shipments and provide status updates to customers and internal teams.
• Communicate with carriers to confirm availability, rates, and transit times.
• Prepare documents such as rate confirmations, bills of lading (BOL), and shipment schedules.
• Help generate and maintain reports on sales performance, customer activity, and KPIs.
• Provide high-level customer service and resolve issues or delays proactively.
• Coordinate with accounting for billing and invoice reconciliation related to sales.
• Maintain organized records of quotes, contracts, and shipment history.

Qualifications:

• Bachelor’s degree in business, logistics, or a related field preferred.
• 1–3 years of experience in an ed tech, telesales, logistics transportation, or freight brokerage environment preferred.
• Familiarity with freight types (LTL, FTL, and intermodal) and logistics terms is a plus.

Skills:

• Strong organizational and multitasking abilities.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office (Excel, Word, Outlook).
• Ability to work under pressure and meet tight deadlines.
• Strong attention to detail and accuracy in data entry and documentation.
• Team player with a customer-focused attitude.

Role Description

This is a full-time on-site role for an Account Executive at First Connect Worldwide in Noida. The Account Executive will be responsible for managing client accounts, developing new business opportunities, and ensuring customer satisfaction. Daily tasks include negotiations, contract management, and resolving customer inquiries.

Qualifications

• Sales, Account Management, and Customer Relationship Management skills
• Excellent communication and negotiation abilities
• good experience in accounts
• Strong analytical and problem-solving skills
• Experience in freight brokerage is a plus
• Bachelor's degree in Business, Logistics, or related field
• female candidates

Job Type: Full-time

Night shift

Assist in entering financial data into accounting software (e.g., Tally, QuickBooks, Excel).

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Maintain accurate records of transactions.

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Accounts Payable & Receivable Support

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Support the team in tracking incoming and outgoing payments.

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Follow up with clients/customers for pending payments if required.

Company Description

First Connect Worldwide LLC, a licensed Freight broker company, provides transportation and logistics services throughout the USA. With years of experience, our team delivers efficient and innovative transportation solutions to meet our customers' needs. As a top-rated logistics and transportation company, we prioritize customer satisfaction and strive for excellence in all our services.

Job Description

A Business Development Specialist is responsible for managing the sales process of logistics services, including coordinating shipments, communicating with clients and carriers, and ensuring timely delivery.

Responsibilities may include:

1. Managing customer inquiries and requests for freight quotes.

2. Coordinating with carriers to schedule pickups and deliveries.

3. Negotiating rates and contracts with carriers to optimize profitability.

4. Tracking shipments and providing updates to customers.

5. Resolving any issues or delays in the shipping process.

6. Generating sales leads and pursuing new business opportunities.

7. Providing excellent customer service and maintaining strong relationships with clients.

8. Analyzing sales data and preparing reports for management.

9. Collaborating with other departments such as operations and finance to ensure smooth operations.

10. Staying updated on industry trends and regulations to ensure compliance.

Qualifications

Freight Brokerage and Brokerage skills

Customer Service and logistics Management skills

Excellent communication and negotiation skills

Ability to work in a fast-paced environment

detail-oriented and organized

Strong problem-solving skills

Experience in the logistics and transportation industry is a plus

Generating leads, attracting new prospects, and developing a sales pipeline.

Identifying and selecting reputable and safe freight carriers.

Providing shipping quotes to customers.

Booking orders with carriers.

Assisting in the preparation of carriers for loads.

Monitoring the status of loads.

Working with shippers, carriers, and dispatchers to coordinate.

Scheduled pickups and drop-offs.

Maintaining accurate records of pertinent activities.

Informing customers about shipment status and assisting with other inquiries

Role Description

This is a full-time on-site role for an Intern Lead Generation at First Connect Worldwide LLC located in Noida. The Intern Lead Generation will be responsible for generating new leads, conducting market research, and communicating effectively to drive sales growth.

Qualifications

• New Leads and Lead Generation skills
• Market Research and Communication skills
• Fluent English speaking
• Strong analytical and problem-solving skills
• Ability to work collaboratively in a team environment
• Proficiency in MS Office.
• Prior internship in lead generation is a plus
• Bachelor's degree in Marketing, Business, or a related field

Role Description

This is a full-time on-site role for a Direct Sales Executive in Noida. The Direct Sales Executive will be responsible for day-to-day sales activities, building customer relationships, and meeting sales targets in the transportation and logistics sector.

Qualifications

• Communication and core sales skills
• Sales and direct sales skills
• Experience or knowledge in international sales, direct sales,
• good knowledge about sales.
• Excellent interpersonal and negotiation skills
• Proven track record of achieving sales targets
• Any Bachelor's degree
• Freshers also apply for this job.
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• Cab + meal
• 5 days working

Qualifications

• Inside Sales and Lead Generation skills
• Effective Communication and Customer Service abilities
• Sales experience
• Ability to work on-site in Noida, India
• Strong negotiation and persuasion skills
• Strong sales and negotiation skills
• Experience in international sales and logistics
• Excellent communication and interpersonal abilities
• Experience in the transportation or logistics industry is a plus
• Bachelor's degree in Business Administration or related field

Role Description

This is a full-time on-site role located in Noida for a Logistics Sales Coordinator at First Connect Worldwide LLC. The Sales Coordinator will be responsible for sales coordination, customer service, communication, sales, and sales operations daily.

Qualifications

• experience in Sales and Core Sales skills
• good knowledge of lead generation
• Strong customer service and communication abilities
• Experience in sales processes and International sales
• Excellent interpersonal and negotiation skills
• Good experience in ad tech sales.
• Knowledge of freight brokerage is a Plus
• Ability to work effectively in a team environment.
• Knowledge of the logistics and transportation industry is a plus
• Bachelor's degree in Business Administration or related field