Business Development Associate

MyYogaTeacher is a well funded Silicon Valley startup with 2 headquarters; one in California, USA and another in Bangalore, India. We have a great marketplace product for Yoga where we connect incredible yoga teachers in India with clients around the world (right now, mostly in the US), for online 1-on-1 Yoga sessions. These sessions transform our client’s lives – getting them in great fitness, great health, and deep peace of mind.

Our office is fun! There are dinner outings and drinks, we play pictionary, sports play outings after work hours and open pantry for snacks. We take all expense paid company trips to Goa, Ooty and Chikmagalur to celebrate the success of our work.

We have a team of 60 people across various functions – Engineering, QA, Marketing, Customer Support, Design, Operations and Executive Leadership. We hire extremely skilled, smart, trustworthy, kind, supportive, and caring people. You will be working in a stimulating environment.

Being a seed funded company, there is a tremendous scope for growth for people joining at this stage. You could potentially catapult 5-10 years of your career by working in a team like our’s! You will be working closely with the executive leadership.

The CEO is Jitendra Gupta, and this is his 3rd business. His previous venture (Punchh) was acquired for $500 Million in 2021. He has hand picked everyone on the team and we expect MyYogaTeacher to do 10x better. 

Read more on our website - https://myyogateacher.com/aboutus

Onboarding & Support Specialist (Care Team)

Looking for a trail blazing Concierge Extraordinaire to join our team !!

Responsibilities:

-Respond to student questions and support queries via chat, email and voice during US hours and India hours.

-Follow up with students to ensure that they are successful using the service.

-Interface with engineering and product team to address support issues and drive product roadmap.

-Interface with teachers to address support queries for students and ensure that they have a personalized answer to their questions.

-Interface with teacher ops to ensure that all the reporting and roadmaps for students are delivered in a timely manner.

-Real-time support for teachers and students

Qualifications:

Professional Experience Summary

-Over two years of experience in a support role, providing exceptional assistance and fostering positive relationships with students.

Key Skills and Attributes:

-Supremely organized.

-Great listener.

-Great communication skills - both oral and written.

-A great deal of empathy and ability to feel students' frustration or challenges.

-Ability to follow a process with consistent follow-ups while handling setbacks.

-Comfortable with technology and data reporting etc.

-Collaborative in terms of working with other teams.

-Trainable - the ability to learn MI skills, listen etc.

-Able to adapt rapidly in a quickly changing environment.

-Track, measure and supply analytics for support.

-Troubleshoot and diagnose issues and create tickets using Zendesk or Slack and follow up.

-Understand the usage and features of zoom video conferencing software.

-Ability to go the extra distance for the students - double-check responses and make sure that the student problems are indeed solved.

-Should be able to work in the US time zone.

-Able to do small talk and should be a conversation starter.

-Added skill if understand asanas, Yoga.

Additional Requirements:

Student-centric: Ability to put student interest above everything else. Demonstrate respect for customers and ensure that customers get the best service possible.

Professional: Cares deeply about his/her profession and invests in professional growth.

Respect for the team: Respect everybody's right to have opinions. Affirms the positive in other people.

Risk-taking: Embrace challenges, try new approaches and be ok with all failures except a failure to learn.

Benefits:

-A competitive salary and benefits package that rewards your hard work.

-Opportunities for growth and advancement as you chart your own course in the tech universe.

We are seeking a dedicated and empathetic individual who is not only committed to student success but also thrives in a dynamic environment, equipped with strong communication and organizational skills. If you are passionate about providing exceptional support and making a positive impact, we invite you to apply and join our team.

Job Title:- Business Development Representative (Founding member)

Job Location:- Remote

About Qrata:

Qrata matches top talent with global career opportunities from the world’s leading digital companies including some of the world’s fastest growing start-ups using qrata’s talent marketplaces. To sign-up please visit Qrata Talent Sign-Up

We are currently scouting for Business Development Representative (Founding member)

Our Client Story:

They are building new-age billing and pricing infrastructure for SaaS companies. As SaaS pricing evolves from vanilla subscription based models to more granular usage based models, billing and pricing infrastructure needs to be completely reimagined.

It is founded by two folks who sold their previous start-ups to Snapdeal and Gaana respectively. They have experience at organizations such as Google, Basepair, Elevation Capital, IIT Bombay, IIT Delhi and Harvard Business School. We are funded by marquee global investors, including Bessemer Venture Partners.

What you will do:

We are building our founding team, and are looking for:

• engineers who can optimize for quick iteration, fast deployment and having a great developer experience.
• sales, marketing and growth folks who are excited to push the envelope on GTM (go to market) innovation

You should be excited about learning and meaningfully shaping the trajectory of an early stage startup from Day 0 in its journey.

Qualification:

In order to succeed, SaaS companies need to innovate not only on product, but also GTM (go to market). An innovative, multi-pronged GTM approach is critical to stand out and attract customers.

The good part is that we are building a “pain-killer”, as opposed to a “vitamin”, which makes it much easier to sell and market 🙂 The pain is severe, the product is best in class, and the market is huge - it doesn’t get better than this.

We are selling to the mid-market and enterprise, with a fairly high touch sales process. We are setting up best-in-class sales machinery to scalably and predictably drive revenue.

What you can expect:

• Ownership and autonomy: As a founding team member, you have immense responsibility. You own and drive the execution.
• Learning: You will work on challenging problems and engage in some of the most meaningful work of your life.
• You will have to figure out our Go-To-Market playbook from scratch - channels, messaging, discovery, demos, sales cycle, personas, nurturing, partnerships etc. Expect a whole lot of iteration and first principles thinking.
• Culture:
• We don’t take ourselves too seriously, and know how to have fun :)
• Health of our team is most important to us. Balance work with life - be productive, not busy.
• Being remote first, we thrive via async communication.
• Flexibility: Remote - work from wherever you are in the world; If you prefer coming to office in person, we have a physical space in Indiranagar, Bangalore 🙂
• Compensation: We offer competitive salary with generous ESOPs
• Benefits (for full time roles):
• Health insurance
• Generous vacation policy
• Learning and development budget
• Team events and company offsites
• Maternity and Paternity benefits
• Company laptop

LogiNext is looking for a technically savvy and experienced Principal Software Engineer - Client Success  to be part of the support team. Client success engineering is an important part of the LogiNext experience. You will help in quickly resolving the technical issues across the entire SaaS product suite. You will be responsible for maintaining the SLAs as defined by the organization. You will be collaborating with the client’s operations team, engineering team .

Responsibilities 

• Troubleshoot application and software related issues and determine the root cause for the issues
• Work on defined SLAs to ensure that our client receives the best of the services
• Provide minor enhancements, production, and technical support to LogiNext’s enterprise clients
• Monitor production alerts and escalate the issues for any anomalies in the system
• Ensure complete compliance of ticketing tool and report metrics on a daily basis
• Work with the existing engineering team to maintain highly scalable and secure products
• Manage and prioritize multiple work requirements to meet deadlines by working independently and leading a team 

Requirements

• Bachelor’s degree in Computer Science, Information Technology or related field
• 8 to 10 years experience in a production support role or in software development using Java, J2EE, Spring, RESTful APIs, MySQL, MongoDB
• Expertise on production support processes such as incident or change management, call triaging, critical issue procedures

• Experience in writing and maintaining scripts to monitor system activity and automate production support activities that enable efficiency and productivity of Customer Success team
• Proficiency in troubleshooting, root-cause analysis, SLA adherence and metrics reporting for large enterprises 
• Knowledge of monitoring tools, alert escalation, customer and other stakeholder management
• Familiarity and/or experience in implementing ITIL concepts in addition to technical aptitude are highly valued
• Providing support on weekends on a rotational basis
• Expereince in team management

About the team

The Creative Team is a team that functions purely on data, creativity & caffeine (occasionally beer). We’re a motley crew that was put together to make the impossible possible; i.e., make fintech fun. We’re now on the hunt for a young, hungry writer to join us on this mission. (Don’t worry, you don’t need to be good at math.)

About the role

Fintech is a hot, booming industry. Understandably, it’s also getting crowded. As such, every piece of communication - from a tiny button on our app to a large-scale ATL campaign - is important in helping us stand out and become a loved brand. As Sr. UX Writer, you’ll be responsible for maintaining a consistent tone of voice on our app that delights our customers at every step of their journey. 

What You will do

• Work with the Creative Team, Design Team and Product Team to craft simple, delightful and effective in-app communication including - but not limited to - buttons, tooltips, empty states, etc. 
• Assume nothing, test everything. Proactively reach out to customers to get feedback about their product experience and make changes to your copy for ease of use.
• Set the tone of content in collaboration with the Creative (Marketing) Team.

What you will need 

Must-haves  

• 3 - 5 years of relevant writing experience.
• A portfolio of UX writing samples.
• The ability to convey a lot very simply. 
• A can-do attitude and the ability to use the independence slice offers to your advantage. 

Good to have

• The ability to write with localisation in mind.
• Prior start-up experience with a young consumer brand. 

Important: 

• Please ensure your portfolio links are embedded in your resume. Resumes without portfolio links will automatically be rejected. 
• In case you’re shortlisted, we may ask you to take a short assignment. We promise to keep it fun. Please apply only if you’re okay with this part of the application process. 

Life at slice:

Life so good, you’d think we’re kidding:

• Competitive salaries. Period. 
• An extensive medical insurance that looks out for our employees & their dependants. We’ll love you and take care of you, our promise. 
• Flexible working hours. Just don’t call us at 3AM, we like our sleep schedule. 
• Tailored vacation & leave policies so that you enjoy every important moment in your life.    
• A reward system that celebrates hard work and milestones throughout the year. Expect a gift coming your way anytime you kill it here.  
• Learning and upskilling opportunities. Seriously, not kidding. 
• Good food, games, and a cool office to make you feel like home. An environment so good, you’ll forget the term “colleagues can’t be your friends”.
• We believe in equality. Period.

              At slice, we are committed to building a diverse and talented workforce. We never discriminate on the basis of race, sex, religion, colour, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, medical condition, disability, or any characteristic protected by the applicable law.

              We consider all qualified job-seekers with criminal histories in a manner  consistent with the applicable law. Additionally, we are committed to providing reasonable accommodate qualified individuals with physical or mental disabilities in order to participate in the job

application or interview process, perform essential job functions, and receive other benefits and privileges of employment.

Come join our crew!  

About Us

Meet slice - the simplest way to pay!

We are a one-stop payment app for all your spending needs. Our goal is to make money management simpler & faster for you. We provide an easy & transparent app to help our members transact seamlessly using card or UPI and manage all their spends at one place. We have 12Mn+ registered members with an average age of 27, making us a market leader for the Gen-Z and millennials.  

Oh, btw, our users get up to 2% cashback on all card spends and enjoy new offers every week with spark. They can also scan & pay in a flash and easily send money to friends using slice UPI. 

We are backed by leading investors such as Tiger Global, Insight partners, Advent International, Blume Ventures, and Gunosy Capital.

• Skilled in Java / J2EE including frameworks like Microservices, Spring boot, hibernate etc
• Experience with microservices-based architecture including building
• Good knowledge of SQL (MySQL / Oracle / SQL Server / Postgres), NoSQL (MongoDB / Cassandra), App server Knowledge (Tomcat/JBoss etc.), OSGi, REST Web Services
• Working / Usage experience of Docker, Microservices, Jenkins, Multithreading, Design patterns, Java 1.8 and Container
• Experience with Cloud computing in added advantage (AWS / Azure)
• Strong Debugging and Troubleshooting Expertise.
• Strong communication skills (oral and written)

Big Data Engineer: 5+ yrs.
Immediate Joiner

• Expertise in building AWS Data Engineering pipelines with AWS Glue -> Athena -> Quick sight
• Experience in developing lambda functions with AWS Lambda
• Expertise with Spark/PySpark – Candidate should be hands on with PySpark code and should be able to do transformations with Spark
• Should be able to code in Python and Scala.
• Snowflake experience will be a plus
• We can start keeping Hadoop and Hive requirements as good to have or understanding of is enough rather than keeping it as a desirable requirement.

MLOps Engineer

Required Candidate profile :

• 3+ years’ experience in developing continuous integration and deployment (CI/CD) pipelines (e.g. Jenkins, Github Actions) and bringing ML models to CI/CD pipelines
• Candidate with strong Azure expertise
• Exposure of Productionize the models
• Candidate should have complete knowledge of Azure ecosystem, especially in the area of DE
• Candidate should have prior experience in Design, build, test, and maintain machine learning infrastructure to empower data scientists to rapidly iterate on model development
• Develop continuous integration and deployment (CI/CD) pipelines on top of Azure that includes AzureML, MLflow and Azure Devops
• Proficient knowledge of git, Docker and containers, Kubernetes
• Familiarity with Terraform
• E2E production experience with Azure ML, Azure ML Pipelines
• Experience in Azure ML extension for Azure Devops
• Worked on Model Drift (Concept Drift, Data Drift preferable on Azure ML.)
• Candidate will be part of a cross-functional team that builds and delivers production-ready data science projects. You will work with team members and stakeholders to creatively identify, design, and implement solutions that reduce operational burden, increase reliability and resiliency, ensure disaster recovery and business continuity, enable CI/CD, optimize ML and AI services, and maintain it all in infrastructure as code everything-in-version-control manner.
• Candidate with strong Azure expertise
• Candidate should have complete knowledge of Azure ecosystem, especially in the area of DE
• Candidate should have prior experience in Design, build, test, and maintain machine learning infrastructure to empower data scientists to rapidly iterate on model development
• Develop continuous integration and deployment (CI/CD) pipelines on top of Azure that includes AzureML, MLflow and Azure Devops

• Must Have 3-4 Experience in SSIS, Mysql
• Good Experience in Tableau
• Experience in SQL Server.
• 1+ year of Experience in Tableau
• Knowledge of ETL Tool
• Knowledge of Dataware Housing