**About jhana**
jhana is an early-stage, seed-funded startup that builds intelligent practice tools for the
law across research, drafting, and document management. At jhana.ai, we are
transforming the legal industry with India’s first AI-driven Paralegal. Our product delivers
critical legal insights through advanced AI, producing outputs like redlines, memos, and
risk assessments to streamline workflows for legal teams. Recognized as the Best Legal
Tech Startup in Asia and Oceania by ALITA, we are on a mission to empower professionals
with technology that drives efficiency and excellence.
**Position Overview**
We are looking for a dynamic and driven Account Manager with **3-5 years of experience
in legal ecosystem,** account management, sales and client relations. **A background in
law is mandatory;** candidates with a passion for client success, excellent communication
skills, and the ability to manage multiple accounts will excel in this role. The Business
Account Manager will be responsible for supporting client relationships, ensuring client
satisfaction, and driving growth within assigned accounts. This position involves regular
travel for client interaction, both virtually and in-person.
**The day-to-day**
Client Relationship Management
● Serve as a key point of contact for assigned clients, building and maintaining strong relationships to ensure satisfaction and long-term engagement.
● Proactively communicate with clients to understand their needs, resolve issues, and provide solutions that align with their goals.
● Provide exceptional client service, consistently striving to exceed expectations and deliver value. Account Growth & Retention
● Support account growth by identifying upsell and cross-sell opportunities within assigned client accounts.
● Collaborate with the sales team to develop strategies for renewal and expansion, assisting in the preparation of proposals and presentations.
● Monitor account performance and proactively address any potential risks to client retention. Process & Operations Support
● Assist in implementing account management processes, ensuring efficient workflows and accurate reporting.
● Track and document client interactions, account activities, and progress using CRM tools and account management software.
● Provide insights and feedback on internal processes, helping to identify areas for improvement in client engagement and service delivery. Collaboration with Cross-Functional Teams
● Work closely with internal teams, including sales, marketing, and customer success, to ensure a seamless client experience.
● Coordinate with the product team to relay client feedback, contributing to product enhancements and helping tailor solutions to client needs.
● Participate in team meetings and share updates on client progress, challenges, and opportunities.
Client Meetings & Engagements
● Conduct virtual and in-person meetings with clients to present updates, review performance, and discuss upcoming needs.
● Represent the company at industry events and conferences as needed, enhancing client relationships and expanding professional networks.
**Qualifications & Skills**
● Education:**** Bachelor’s degree in Law.**** An advanced degree in
Business is a plus.
● Experience:** 3-5 years of experience in Legal ecosystem. **
● Good to have: 2 years of experience in account management, client
relations, or sales. Experience in SaaS, or B2B sectors is a plus.
● Communication Skills: Excellent verbal and written communication skills, with the ability to articulate complex information clearly and confidently.
● Organizational Skills: Strong organizational and time-management skills, with the ability to handle multiple accounts and priorities simultaneously.
● Customer-Focused: Passionate about delivering value to clients and ensuring a positive client experience.
● Tech Proficiency: Familiarity with CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite.
Preferred Experience
● Experience in the legal industry or with legal tech products.
● Demonstrated success in managing client relationships and meeting account growth or retention goals.
● Knowledge of project management tools and client success strategies. Additional Requirements
● Travel: Travel would be required for client meetings and events.
● Adaptable & Self-Driven: A proactive attitude and the ability to adapt in a fast-paced, dynamic environment.
Shubham Vishwakarma
Full Stack Developer - Averlon
About jhana
About
Company social profiles
Similar jobs
We are looking "Customer Support Trainee" for Reputed Client @ Coimbatore Permanent Role.
Experience: 0-1 Yr
• The primary job of a customer support executive is to address customer issues and resolve them in a timely and efficient manner.
• Support represent interact with customers on a variety of channels such as phone, email,and ensure that all valid customer concerns are being dealt with immediately.
• Processing excellent product knowledge to enhance customer support.
• Ability to meet deadlines and prioritize tasks
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Updating, implementing, and maintaining procedures.
• Documenting and communicating the results of your efforts.
• Conducting meetings and presentations to share ideas and findings.
• Prioritizing initiatives based on business needs and requirements
• Working closely with clients, technicians, and managerial staff.
• Able to speak Hindi, Tamil & English
Major Areas of Responsibilities
1. Strong fluency with Excel formulas and functions.
2. Strong analytical and data gathering skills.
3. Analyze financial data and create financial models for decision support.
4. Revenue analysis, strategizing for the growth of business.
5. Analyze past results, perform variance analysis, identify trends, and make recommendations for improvements.
6. Work closely with the accounting team to ensure accurate financial reporting.
7. Evaluate financial performance by comparing and analyzing actual results with plans and forecasts.
8. Guide the cost analysis process by establishing and enforcing policies and procedures.
Qualification
1. BE and Btech
2. MBAs are preferred
Skills
- Knowledge of Microsoft Excel, Word and Power Point.
- Great Analytical Skills
Strong quantitative and analytical competenc
HTML/CSS
Javascript
Angular (2+)Looking for Immediate Joiners who can join our dynamic team.
Job Description:
We are seeking a talented UI Developer with a strong proficiency in Angular versions 10 through 15 to join our dynamic team. As a UI Developer, you will be responsible for developing user interfaces for web applications that are both visually appealing and highly functional. You will collaborate closely with our design and development teams to implement innovative solutions that meet the needs of our users.
Responsibilities:
· Develop user interfaces for web applications using Angular versions 10 through 15.
· Collaborate with design teams to translate UI/UX design wireframes into high-quality code.
· Optimize application performance for maximum speed and scalability.
· Implement responsive design principles to ensure compatibility across various devices and browsers.
· Write clean, maintainable code and adhere to coding standards and best practices.
· Troubleshoot and debug issues as they arise and provide timely solutions.
· Stay up-to-date with the latest trends and technologies in front-end development.
Requirements:
· Bachelor's degree in Computer Science, Engineering, or related field.
· Proven experience as a UI Developer or similar role.
· Strong proficiency in Angular versions 10 through 15.
· Solid understanding of HTML5, CSS3, and JavaScript.
· Experience with responsive design principles and frameworks such as Bootstrap.
· Familiarity with version control systems such as Git.
· Excellent communication and collaboration skills.
· Ability to work independently and as part of a team in a fast-paced environment.
· Attention to detail and a passion for creating exceptional user experiences.
Preferred Qualifications:
· Experience with TypeScript.
· Knowledge of front-end build tools such as Webpack or Grunt.
· Familiarity with RESTful APIs and asynchronous request handling.
· Experience with unit testing frameworks such as Jasmine or Karma.
· Understanding of Agile development methodologies
PHP
CodeIgniter*Hands-on experience in PHP CodeIgniter, Laravel, jQuery, JavaScript, and MySQL backend experience.
*Object-oriented application-building experience in a professional Agile/Scrum environment.
*Thorough understanding of relational databases such as MySQL or similar technologies.
provide right information and advice on study opportunities and visa
application for International Institutions.
• Submit applications to the educational institutions, obtain offers and facilitate
enrolments
• Follow- up with potential students and maximise conversion by submitting
applications and finalising enrolments.
• Maintain proper and comprehensive records and documentations including the
ability to learn on own initiatives and research best study options for students.
• Assist in organizing exhibitions and other promotional activities
• Proactively connect with existing and potential students via various
communications channels such as email, phone and in person
• Maintain professional relationship with students, internal offices staff and
educational institutional representatives.
• Undertake work as decided by the senior heads or the Director of of the
company and meet the assigned targets.
• An ability to communicate effectively with colleagues, students and other
members of the public of all age groups and social backgrounds.
About Source.One
At Source.One, we are building an E-commerce 3.0 platform for Industrial raw materials. There are some major differences in the B2B E-commerce market vs a B2C market (like Amazon, Flipkart etc). For instance, in the B2B market, it is very difficult to push customers to adapt to a new technology given that the smallest customer is a HNI (High Networth Individual). Another example is the volume of trade. In B2C, the average transaction value maybe around Rs. 100-500. In B2B market the minimum transaction value would be around Rs. 5 Lakhs. There are several such interesting differences which makes working in this market a very unique and fun experience.
Designation: Product Manager
JD
- Drive the execution of all product lifecycle processes for products, including product research, market research, competitive analysis, planning, positioning, roadmap development, requirements development, and product launch
- Translate product strategy into detailed requirements for prototype construction and final product development by engineering teams
- Create product strategy documents that describe business cases, high-level use cases, technical requirements.
- Develop, implement, and maintain production timelines across multiple departments.
- Analyze market data to develop sales strategies, and define product objectives for effective marketing communications plans
- Collaborate closely with engineering, production, marketing, and sales teams on the development, QA, and release of products and balance of resources to ensure success for the entire organization
Requirement
- Bachelor’s degree in product design or engineering
- Strong experience in a dynamic product management role
- Proven experience overseeing all elements of the product development lifecycle
- Highly effective cross-functional team management
- Previous experience delivering finely-tuned product marketing strategies
- Exceptional writing and editing skills combined with strong presentation and public speaking skills
What you get:
- Core Team Member of the Fastest Growing Tech-Commerce in India.
- Attractive Salary + eSOPs
- Profit-Sharing participation, with NO Upper Cap.
- Mindshare with the Best Brains in Tech-led Distribution Business.
- Free-hand in designing and implementation Regional Strategies
Vue.js
AngularJS (1.x)Angular (2+)
React.jsJavascriptABOUT KHOROS
Khoros, formerly known as Lithium + Spredfast, is the leading customer engagement platform providing Social Media Marketing, Care and Monitoring Solutions. Khoros Customer Engagement Platform is built to turn siloed knowledge into enterprise value, and customers into contributors. By connecting consumer insights across all departments, Khoros gives companies the ability to run their business with their customers, anticipating their needs and accelerating sales, loyalty, and innovation. With 2,000+ customers, including 52 of the Interbrand 100. Khoros has ten offices globally and powers approximately 500 million digital interactions every day. From social media to online communities and messaging to digital customer care, Khoros helps companies authentically connect with customers throughout their journey.
ROLE
We’re looking to add a Software Engineer II to an already awesome engineering team for Community. You will be responsible for building and maintaining multiple SaaS applications in the social media space. You will work in small, cross-functional teams and love delivering value to our customers through shipping code. We deploy as often as we can and would love you to deploy to production beginning day one.
WHAT YOU’LL DO ?
- Develop high-quality code to implement features that help analytics
- Write unit tests for all new code
- Improve code quality by applying solid design principles
- Perform code reviews
- Exhibit end-to-end ownership of a feature/task/bug
- Work closely with Engineering Manager and Lead Engineer to suggest and implement architectural / design changes
- Work closely with Product manager, Product Design team to ideate and build feature enhancements
WHAT WE ARE LOOKING FOR ?
- A Graduate in Computer Science or equivalent degree
- Experienced in building enterprise grade products for minimum of 2 years, that are highly scalable
- Experienced with building Frontend Applications and well versed with Javascript/ReactJS Design patterns, Object Oriented JS, including DOM Manipulation
- Familiarity with Rest API frameworks and patterns
- Well versed with one or more of these technologies:
- Frontend: Frameworks - ReactJS, AngularJS, NodeJS, Apollo
- CSS, TypeScript, Bootstrap, ESLint
- Unit Testing Frameworks - Jest
- Programming Languages: Java
- Backend: DropWizard, Spring Boot etc
- Storage: MySQL
- Someone who understands git, pull requests and good software development practices
WHAT WOULD ADD VALUE ?
- Knowledge of one or more of the following:
- GraphQL, Elasticsearch, Redis, MySQL
- Familiarity with Build Systems like Jenkins, AWS Services (EC2, CloudFormation)
- An engineer who writes testable and modular code
- Someone who understands git, pull requests and good software development practices
- Basic understanding of social media domain
YOU BELIEVE
- Programming is not just about writing code, it is about solving user’s problems
- Engineering is about creating meaningful user experience
- Autonomy is awesome and technology will shape the future
WHY SHOULD YOU JOIN OUR TEAM ?
Awesome Culture
- Performance Driven
- Flexible Working hours
Great Benefits
- Health, Dental & Vision insurance
- Gym Allowance
- Well stocked Pantry
- Commute and leave allowance
- Generous leave policy
Competitive Compensation
- Among the best in industry
- Annual bonus
Equal employment opportunity
- Our employment practises
JenkinsAbout QuestionPro:
QuestionPro is one of the leading market research platforms. We have a wide range of products in Market Research, Customer Experience, Employee Experience, Vehicle Experience. All our products are multi-tenant SAAS platforms built on the latest technologies.
Our infrastructure is spread across 6 Data Centers across the globe. The platform collects over 10Million Surveys every month. Our Customer Experience platform was named top provider in the Gartner Voice of the Customer Rankings. Ever since we launched in 2016, we have grown by over 200% YoY. All up we are on plan to hit $ 31M in 2021. We are bootstrapped and proud to get where we are without any funding or investments.
Our operations are spread across the globe with offices in the US, Mexico, Germany, UK, UAE, and Canada.
https://www.questionpro.com/blog/cx-top-provider-gartner-voc-rankings/
We are a bootstrapped company and proud to have not taken any funding or investment.
QuestionPro has a particularly exciting journey ahead, requiring a passionate individual to join our growing team. If you are a true technology craftsman and want to build cutting-edge software solutions, hit us!
We operate 100% remote. You will be working from any place you desire for this position.
Responsibilities
- You will be responsible for key deliverables that would help improve the quality and reliability of our infrastructure spread across 8 data centres, both cloud and hybrid.
- Streamline Life Cycle Management activities for the Infrastructure.
- You will be interacting with DevOps & Support teams to quickly investigate and mitigate the problems impacting customers at various levels in the Infrastructure including MySQL Database and Engineered Systems technology stack.
Skills & Requirements
Must-Have:
- 8+ years of experience in Linux System Administration / Development / QA roles with a thorough understanding of Software Development Life Cycle
- Excellent knowledge of Linux System administration activities
- A very good understanding of Linux kernel internals, Server Virtualization, Networking & Security layer
- Any experience in IO subsystem, Operating Systems, Storage technologies would be a definite plus
- Hands-on experience with automation of system administration activities
- Hands on experience in building OS images and testing based on standard test framework.
- Proven ability to triaging and resolve issues during patch testing & certification
- Experience in OEM, Linux OS Patching, Yum, KSplice, etc.
- Excellent Scripting skills in Bash, Perl, Python, or similar scripting languages
Good To Have:
- Good experience on private cloud management.
- Proxmox virtualization
- Ability to build and grow the team.
Git
Scala
Leadership
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon