11+ Administration Jobs in Bangalore (Bengaluru) | Administration Job openings in Bangalore (Bengaluru)

Role: Oracle ERP Support Service Delivery Manager

Location: Marathahalli, Bangalore

Job Description:

Required Skills & Qualifications

Ø Experience: Experience in Oracle ERP Support (Cloud/EBS) and IT Service Delivery Management.

Ø Technical Knowledge: Understanding of Oracle ERP modules (e.g., Financials, HCM, SCM).

Ø Leadership: Small to Medium (15-40) Team management and development skills

Ø Communication: Good client-facing, negotiation, and communication skills.

Key Responsibilities:

Ø Service Delivery Management: Manage end-to-end support operations, ensuring compliance with Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).

Ø Lead incidents, problems, and change management processes, including supporting patches and new releases. Develop service dashboards, monitor performance metrics, and ensure adherence to compliance and risk management.

Ø Identify opportunities for automation and process optimization within ERP operations.

Key Responsibilities:

Power BI Development:

• Design, develop, and deploy interactive dashboards and reports using Power BI.
• Connect to various data sources, import data, and transform data for Business Intelligence.
• Optimize and fine-tune Power BI dashboards to ensure performance and usability.
• Implement data modeling, DAX queries, and custom visualizations to meet business requirements.
• Collaborate with business stakeholders to understand their needs and deliver data-driven solutions.
• Ensure data accuracy, consistency, and security across all reports and dashboards.

PowerApps Development:

• Design, develop, and deploy applications using PowerApps to streamline business processes.
• Integrate PowerApps with other Microsoft services (e.g., SharePoint, Dynamics 365) and third-party applications.
• Develop custom connectors and APIs to extend PowerApps capabilities.
• Maintain and troubleshoot existing PowerApps solutions to ensure they meet user needs and performance standards.

Qualifications:

Education:

• Bachelor’s degree in Computer Science, Information Systems, Data Science, or a related field.

Experience:

• Minimum of 3 years of experience in Power BI development.
• Minimum of 1 year of experience in PowerApps development.
• Proven track record of delivering business intelligence solutions and applications that meet business requirements.

The Company:

It’s no surprise that 6sense is named a top workplace year after year — we have industry-leading technology developed and taken to market by a world-class team. 6sense is Top Rated on Glassdoor with a 4.9/5 and our CEO Jason Zintak was recognized as the #1 CEO in the small & medium business category by Glassdoor’s https://www.glassdoor.com/Award/Top-CEOs-at-SMBs-LST_KQ0%2C16.htm">2021 Top CEO Employees Choice Awards.

In 2021, the company was recognized for having the Best Company for Diversity, Best Company for Women, Best CEO, Best Company Culture, Best Company Perks & Benefits and Happiest Employees from the employee feedback platform Comparably. In addition, 6sense has also won several accolades that demonstrate its reputation as an employer of choice including the Glassdoor Best Place to Work (2022), TrustRadius Tech Cares (2021) and Inc. Best Workplaces (2022, 2021, 2020, 2019).

6sense reinvents the way organizations create, manage, and convert pipeline to revenue. The 6sense Revenue AI captures anonymous buying signals, predicts the right accounts to target at the ideal time, and recommends the channels and messages to boost revenue performance. Removing guesswork, friction and wasted sales effort, 6sense empowers sales, marketing, and customer success teams to significantly improve pipeline quality, accelerate sales velocity, increase conversion rates, and grow revenue predictably.

What we’re looking for:

• 4-9 years of working experience as UX Designer
• Experience with designing B2B SaaS applications
• Customer-centric design mindset
• Passion for creating products that resonate on an emotional level and drive
• business results
• Experience working on Martech, Adtech, or Salestech applications is a strong plus, but not mandatory
• Multiple concepts and iterations around user interaction models and workflows
• Wireframes, screen flows, prototypes
• Understand how design impacts customers and business
• Good at tracking business post design implementation to measure success and identify opportunities to enhance the experience
• Discovery: Work with PM to discover customer’s needs by doing customer research
• Define: Do competitive analysis and external trends analysis and define the problems, Usability Criteria and Critical Success Factor
• Design: Use different design frameworks to produce the customer-centric solution and deliver, personas, user scenarios/stories, storyboards, Journey Map, User Flows, Wireframes
• Deliver: UI with spec, communicate the rationale behind the design, help dev team move forward
• Online portfolio showing examples of real published work skills required
• A positive attitude; a collegial outlook; and the flexibility to work in a fast-changing environment — and a sense of humour is a plus for our team culture

In this role, you will:

• Articulate complex visions through simple and novel designs
• Engage with customers and learn quickly through iterative prototyping
• Participate in customer research and apply insights to generate designs that deliver customer delight
• Collaborate effectively with other designers, product managers, developers and marketers
• Design user interactions, workflows, and interfaces that meet feature user needs, customer feedback, and feature requirements.
• Solicit feedback and contribute constructively to design reviews
• Advance a strong point of view, backed up by customer data, design rationale, personal expertise, and industry trends

What you’ll bring to this role:

As a Product Designer and part of our UX team, you will collaborate closely with our Design, Product Management, Development teams and other cross-functional partners and customers. You will excel at this role if:

• You are highly skilled in all aspects of design: User Research, Information Architecture, Wireframing, Visual Design, and Usability Testing. Turning complex flows into simple and intuitive experiences and working on deliverables throughout the product life cycle to support design discussions, decision making, and development.
• You have B2B SaaS experience and have worked closely with product management development and analytics team to ensure the highest quality product delivery.
• You have the ability to put yourself in the user’s shoes, read between the lines of user feedback, and keep a constant drumroll of UX improvements.

We need someone who has imagination and vision, but who’s also able to buckle down to produce actionable designs. You’ll have smart, skilled, and personable colleagues — culture is as important to us as the final product. Our reputation and vision are the strongest in our market and we’re backed by a seasoned executive team to help navigate our continued year-over-year grEvery person in every role at 6sense owns a part of defining the future of our industry-leading technology. You’ll join a team where curiosity is prized, no one’s satisfied with the status quo, and everyone’s all-in on the collective good.6sense is a place where difference-makers roll up their sleeves, take risks, act with integrity, and measure successby the value we create for our customers.

We want 6sense to be the best chapter of your career.

Feel part of something

You’ll be part of building tomorrow’s tech, revolutionizing how marketing and sales teams create, manage, and convert pipeline to revenue. And you’ll be seen and appreciated by co-workers who challenge you, cheer you on, and always have your back.

At 6sense, you’ll experience the passion from customers and colleagues alike for our market-leading vision, and you're entrusted with applying your unique talents to help bring that vision to life.

Build a career

As part of a company on a rocketship trajectory, there’s no way around it: You’re going to experience unparalleled career growth. With colleagues as humble and hungry as you are, and a leadership philosophy grounded in trust, transparency, and empowerment, every day is a chance to improve on the one before.

Enjoy access to our Udemy Training Library with 5,000+ courses, give and get recognition from your coworkers, and spend time with our executive team every two weeks in our All Hands gathering to connect, learn and ask leaders about whatever is on your mind.

Enjoy work, and your life

This is a place where you’ll do your best work and inspire others to do theirs — where you’re guaranteed to make real connections, for life, along the way.

We want to help you prioritize health and wellness, today and tomorrow. Take advantage of 100% employer-paid dental & vision; a monthly stipend to support your physical, mental, and financial wellness; generous fertility and adoption benefits; paid parental leave; short- and long-term disability insurance; and an employee assistance program. Plus, we have an open time-off policy, so take as much as you need.

Set for success 

A vision as big as ours only comes to life when we’re all winning together.

We’ll make sure you have the equipment you need to work at home or in one of our offices. And have the right snacks, pens or lighting with our work-from-home expense reimbursement allowance. We also partner with WeWork to make sure that if your choice is a hybrid of home and office, we have you covered in the locations they’re offered.

That’s the commitment we make to every one of our employees. If this sounds like a place where you'll thrive as you take your success to the next level, let’s chat!

We are looking for experienced Full Stack Web Developers. Web Application developer who possesses a passion for pushing web technologies to the limits and will work with our team of talented engineers to design and build the next generation of our web applications.

Responsibilities

• Design and build scalable, mobile-first web applications
• Collaborate with cross-functional teams to define, design, and ship new features
• Unit-test code for robustness, including edge cases, usability, and general reliability
• Work on bug fixing and improving application performance
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency

Skills

• BS/MS degree in Computer Science, Engineering or a related subject.
• 3 to 5 years of industry experience as a Full Stack Developer with focus in React.js and Node.js 
• Experience with Express.js and Node.js is a must.
• Experience with third-party libraries and APIs is required.
• Experience using Google Firebase is an asset.
• Experience in UI/UX design is preferred.
• You should also be up to speed on practices like TDD, CI/CD, and pair programming.
• You should be very comfortable working with Agile, Lean and Continuous Delivery practices -- and love it as much as we do.
• Understanding and playing a part in the entire cycle of software consulting and delivery (ideation, project conception, UX, code, testing, deployment, and around again).
• Working knowledge of the general web application landscape, architectures, trends, and emerging technologies.
• Solid understanding of the application development life cycle.

Your Impact:

• Implements Digital Consumer experiences based on a foundation of SFCC (Salesforce commerce cloud) to meet expected quality standards
• Ensures functional requirements and high-level solution designs are understood and are translated into detailed technical design
• Implement proofs of concept to prove any new technologies, application flows or integration scenarios and identify customizations needed to SFCC platform for meeting client requirements
• Guides the performance tuning and scalability of the ecommerce solution
• Diagnose and solve technical problems during implementation and support phases

Your Skills & Experience:

• 4-8 Years with 2+ years of implementing commerce application with SFCC in last 3 years
• Demonstrate proficiency in build and release management using CI/CD strategies (leveraging tools like Jenkins and DevOps practices), implement Mocha/Chai unit and functional test cases in order to reduce costs while ensuring quality
• Contributes to designing, implementing and documenting the build release process as well as system configuration and deployment characteristics of the applications
• Participates in technical walkthroughs/ code reviews of other team members’ components, test plans and results and help them with gaps
• Collaborate with architect to define implementation processes and quality gates and standards
• Identifies risks and issues, and help monitor them
• Guides the development of reference and resource materials for SFCC
• Mentors SFCC developers in improving their platform knowledge and development skills
• Communicate technical design to the SFCC developers and help/guide them in the implementation
• Participates in Agile sprints and helps developers understand the strengths and limitations of SFCC

Set Yourself Apart With:

• SFCC B2C Developer certification
• Knowledge on Agile methodology and desired tools like Jira, confluence etc.
• Scripting/development experience with Node.js, Mocha/Chai
• Experience working in any Salesforce cloud environment like SFMC, SFSC etc.
• Excellent written, verbal communication and articulation skills & Good team player
• Self-starter and self-learner with keen interest to grow
• Process orientation and the ability to define and setup processes
• Ability to provide necessary coaching to bring team members up to speed on the technology
• Ability to prioritize and manage multiple tasks
• Excellent and innovative approach to problem solving and finding solutions
• Flexible and proactive/self-motivated working style with excellent personal ownership of problem resolution

Benefits of Working Here:

• Gender Neutral Policy
• 18 paid holidays throughout the year for NCR/BLR (22 For Mumbai)
• Generous parental leave and new parent transition program
• Flexible work arrangements
• Employee Assistance Programs to help you in wellness and well being

Job Description