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Role: DevOps Engineer
Exp: 4 - 7 Years
CTC: up to 28 LPA
Key Responsibilities
• Design, build, and manage scalable infrastructure on cloud platforms (GCP, AWS, Azure, or OCI)
• Administer and optimize Kubernetes clusters and container runtimes (Docker, containerd)
• Develop and maintain CI/CD pipelines for multiple services and environments
• Manage infrastructure as code using tools like Terraform and/or Pulumi
• Automate operations with Python and shell scripting for deployment, monitoring, and maintenance
• Ensure high availability and performance of production systems and troubleshoot incidents effectively
• Monitor system metrics and implement observability best practices using tools like Prometheus, Grafana, ELK, etc.
• Collaborate with development, security, and product teams to align infrastructure with business needs
• Apply best practices in cloud networking, Linux administration, and configuration management
• Support compliance and security audits; assist with implementation of cloud security measures (e.g., firewalls, IDS/IPS, IAM hardening)
• Participate in on-call rotations and incident response activities
What You Will Do
•
Develop robust, low-latency pipelines integrating computational geometry methods, mechanical engineering heuristics, and graph-based reinforcement learning algorithms to address multi-objective optimization problems
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Own the creation and refinement of computational geometry features utilizing low-level CAD kernels (Python/C++)
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Work closely with engineers to directly observe and enhance their daily workflows using your algorithms
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Collaborate with the founding team to translate customer insights into actionable product specifications, shaping the strategic product roadmap
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Engage proactively with customers, deeply understanding their pain points to ensure our solutions meaningfully address their challenges
What We're Looking For
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3-7+ years of hands-on experience with geometry kernels and low-level C++ operations
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Experience building and deploying reinforcement learning algorithms and machine learning pipelines
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Excellent communication skills, with a proven ability to clearly articulate technical ideas, trade-offs, and solutions
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[Bonus] Solid knowledge of mechanical engineering fundamentals, including GD&T (Geometric Dimensioning and Tolerancing)
Job Role: Customer Support Executive
Location: HSR Layout; Bangalore
Employment Type: Permanent & Full time
Years of Experience: 1 to 3 years
Salary: As per industry standards
Job Summary:
About the role: Will be responsible for contacting & engaging with customers with care & empathy & responding to their queries in a professional manner. Ensuring customer satisfaction of the highest order.
Roles & Responsibilities:
• Handling customer queries and managing customer coordination
• Approach all queries with customer centric attitude
• Manage data and MIS reports
• Offering exceptional customer service and satisfaction
• Help build and improve processes
• Adhere to set standards of TAT and SLA
• Demonstrates customer empathy during all interactions with customers.
Qualifications
1. Min 1 to 3 years’ experience in a customer support role
2. Can handle voice and non-voice process (chat, email, phone)
3. Excellent interpersonal skills
4. Excellent written and oral communication skills in English and Hindi
5. A quick learner
6. Ability to make high quality decisions & Multi tasks.
Why Join CNH?
- Be part of a fast-growing organization that prioritizes employee health and well-being.
- Collaborative and inclusive work culture.
- Opportunities for professional growth and development.
- Experience in Solutioning IT Services solutions in multi-service areas: Infrastructure Services, Applications Development, Applications Maintenance, Business Process Outsourcing
- Deep experience in three key functional areas: Technical Solutioning, Competitive Analysis, Pricing & Analysis
- 8+ years’ experience in these three functional areas.
- Demonstrated track record of winning deals.
- Knowledge of IT Services vendors in the competitive landscape, with a deep knowledge of 1-2 vendors Solutioning and go to market approach.
- Exceptional data analysis and creative problem-solving skills.
- Self-motivated and entrepreneurial.
- Ability to learn new skills quickly.
- Ability to communicate at the Executive level.
- Deep MS Excel skills.
- BS and/or MS in computer science or equivalent experience.
- Understand the business and the potential to promote the business and brand.
- Analyzing market and sales information
- Identification of prospective clients.
- Preparing a go-to-market strategy on digital, social media and print media
- Set up a Brand identification strategy and execution plan
- Research competitive products by identifying and evaluating product characteristics, market share, and pricing, and maintaining research databases.
- Tracks product line sales and costs by analyzing data and reviewing the competitor's reach
- Supports sales staff by pre-sales tasks, providing sales data, market trends, forecasts, account analysis, and new product information; relaying customer services requests
- Follow up with Clients through the CEO's contacts
- Website maintenance and press releases
- Marketing collateral – creation and maintenance and presentations
- E – campaign coordination
- Setting up tracking systems for marketing campaigns and online activities
- Reporting to management on marketing and sales activities
You will be the one responsible for the following:
- Defining the category roadmap globally for digital products like Gift Cards, Vouchers, Experiences, Fintech instruments, Donations, Subscriptions, etc.
- Product, place, price, and promotions of the category portfolio.
- Manage supplier relationships for a range of global categories.
- Good understanding of consumer demand and macro-economic trends in the categories.
- Good analytical skills with the ability to draw insights from large data sets, forecasting, budgeting, etc.
- Work with marketing, sales, and product teams to market, sell and build a seamless user experience.
- End-to-end management of product i.e. from supplier to customer. You should be responsible for cataloging, quality, CSAT, and revenue for the categories.
Following skills are mandatory:
- You should have at least 3 years of experience in global category roles, preferably digital categories.
- Good communication skills are key for this role.
- Good analytical skills along with sales/marketing knowledge.
- MBA from reputed colleges would be preferred for the role.
- Team management experience will be a plus.
- A strategic thinker along with a growth mindset ll be a good fit for the role.
What can you look for?
A wholesome opportunity in a fast-paced environment will enable you to juggle between concepts yet maintain the quality of content, interact, share your ideas, and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Plum.
We are
A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, San Francisco, and Dublin. We have three products in our portfolio: Plum, Empuls, and Compass. Plum works with over 1000 global clients. We help our clients engage and motivate their employees, sales teams, channel partners, or consumers for better business results.
Way forward
We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. However, we assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.
- Strong technical knowledge in software, hardware, and networking
- Prior experience in Customer service or call center environment
- IP protocol and network experience highly desirable
- Working knowledge of NetApp technical systems (6 months or more)
- Strong understanding of computing technology including hardware components, data storage, operating systems, software applications, common peripheral devices, and external connectivity
- Sound problem solving skills with linear and logical troubleshooting skills
- Process knowledge, assessment, design and documentation skills
- Strong oral and written communication skills
- Solid analytical, technical, and project management skills
- Must have proficiency with various software applications including Microsoft Office (Word, Excel, PowerPoint, Outlook)
- Ability to work independently with minimal supervision
- Must be available weekends
- Languages: B2 English
Workflow
Fiori
PI/PO or CPI
Conversions – LSMW or LTMC
Data Services REST Development
Good in S4 HANA experience
ABAP Objects, Workflows, BAPIs, BadIs, Report programming, Data Migration
Webdynpro components , Workflow developments
Web services , Adobe forms
SAP Functional business process and integration knowledge



