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Job Details for Service Manager

Job Title              : Service Engineer

Department      : BMS (Building Management System)

Location              : Mumbai/Pune/Banglore

Experience        : 3-5 Years in BMS Service Industry

Desired Qualification: Diploma, Degree in Engineering

Skills Required : _______________

Salary                   : As per Company Norms

Job Overview:

BMS Service Manager is responsible for overseeing the operation, maintenance, and optimization of building management systems, which control and monitor various aspects of building. The role is important for ensuring the smooth functioning of a building's systems and providing service and Operation support.

Responsibilities:

Ø Manage and supervise a team of service engineers and technicians who perform maintenance and service tasks on BMS equipment’s.

Ø Ensure the availability of spare parts and resources necessary to perform repairs and maintenance activity for complete cycle.

Ø Set objectives, monitor team performance, and ensure work is completed on time and to required standards.

Ø Oversee the delivery of preventative and corrective maintenance services for BMS systems.

Ø Ensure compliance with Service Level Agreements (SLAs) and contractual commitments with clients.

Ø Coordinate and schedule routine maintenance checks and emergency repairs for BMS-related systems.

Ø Serve as the primary point of contact for clients regarding BMS service-related inquiries and issues.

Ø Build and maintain strong relationships with clients by providing exceptional customer service and addressing concerns proactively.

Ø Conduct regular client meetings and reviews to ensure satisfaction with the service provided.

Ø Support clients in upgrading their BMS systems with new technologies or integrating Provide high-level technical support for service-related issues, troubleshooting complex problems that may arise within BMS systems.

Ø Ensure that all BMS systems and operations comply with safety regulations, building codes, and industry standards.

Ø Maintain accurate records of maintenance activities, service reports, and equipment performance.

Ø Generate regular reports for clients and management on system status, service outcomes, and energy usage.

Ø Track and report on budgetary performance, costs, and resource allocation, invoicing and AR collection from time to time.

Ø Assist with the development and management of the BMS service department's budget.

Ø Ensure that service operations are cost-effective and within the budget while maintaining high standards.

Ø Identify areas for continuous improvement in BMS services and processes.

Ø Stay up to date with the latest technological advancements in building management systems and incorporate them into service offerings.

JD:

The Senior Software Engineer works closely with our development team, product manager, dev-ops and business analysts to build our SaaS platform to support efficient, end-to-end business processes across the industry using modern flexible technologies such as GraphQL, Kubernetes and React.

Technical Skills : C#, Angular, Azure with preferably .Net

Responsibilities

· Develops and maintains back-end, front-end applications and cloud services using C#, . Angular, Azure

· Accountable for delivering high quality results

· Mentors less experienced members of the team

· Thrives in a test-driven development organization with high quality standards

· Contributes to architecture discussions as needed

· Collaborates with Business Analyst to understand user stories and requirements to meet functional needs

· Supports product team’s efforts to produce product roadmap by providing estimates for enhancements

· Supports user acceptance testing and user story approval processes on development items

· Participates in sessions to resolve product issues

· Escalates high priority issues to appropriate internal stakeholders as necessary and appropriate

· Maintains a professional, friendly, open, approachable, positive attitude

Location : Bangalore

Ideal Work Experience and Skills

· At least 7 - 15 years’ experience working in a software development environment

· Prefer Bachelor’s degree in software development or related field

· Development experience with Angular and .NET is beneficial but not required

· Highly self-motivated and able to work effectively with virtual teams of diverse backgrounds

· Strong desire to learn and grow professionally

· A track record of following through on commitments; Excellent planning, organizational, and time management skills

Job Description:

• Drive end-to-end automation from GitHub/GitLab/BitBucket to Deployment,

Observability and Enabling the SRE activities

• Guide operations support (setup, configuration, management, troubleshooting) of

digital platforms and applications

• Solid understanding of DevSecOps Workflows that support CI, CS, CD, CM, CT.

• Deploy, configure, and manage SaaS and PaaS cloud platform and applications

• Provide Level 1 (OS, patching) and Level 2 (app server instance troubleshooting)

• DevOps programming: writing scripts, building operations/server instance/app/DB

monitoring tools Set up / manage continuous build and dev project management

environment: JenkinX/GitHub Actions/Tekton, Git, Jira Designing secure networks,

systems, and application architectures

• Collaborating with cross-functional teams to ensure secure product development

• Disaster recovery, network forensics analysis, and pen-testing solutions

• Planning, researching, and developing security policies, standards, and procedures

• Awareness training of the workforce on information security standards, policies, and

best practices

• Installation and use of firewalls, data encryption and other security products and

procedures

• Maturity in understanding compliance, policy and cloud governance and ability to

identify and execute automation.

• At Wesco, we discuss more about solutions than problems. We celebrate innovation

and creativity.

Position :: Sr. Product Manager/Jr Product Manager
Location:: Hyderabad & Bangalore

Skills ::

• Strong product management or consulting experience in technology focused business

• Domain knowledge in Freight Management or Supply Chain or eCommerce

• Proven track record of managing all aspects of a successful product throughout its lifecycle.
• Hands on experience delivering large scale, enterprise, digital transformations
• Proven ability to develop product and marketing strategies and effectively communicate recommendations to executive management
• Solid technical background with understanding and/or hands-on experience in software development and web technologies.
• Define a thoughtful, detailed, and executable rollout strategy for new features, releases, and products.
• Write business cases, perform ROIs, and prioritize and write user stories; partner with product development team to break things down and plan them into releases
• Translate high, level business requirements into detailed technical specs, and aggressively unblock the engineer teams to execute fast.
• Perform competitive benchmark analysis, analyze customer needs, look at surveys and quantitative data to come up with the right judgement of product and feature investments.
• Excellent written and verbal communication skills
• Bachelor's degree in Science, Engineering or Technology.
• MBA with Freight Management or Supply Chain work or ecommerce experience a big plus.

What we are looking for?

A React JS Developer to manage a project for one of our biggest clients in the banking domain. The Individual should be passionate about technology, and experienced in developing and managing cutting-edge technology applications.

Technical Skills:

• 4 - 8 years experience in various software development/maintenance roles and proven experience working on React projects under an Agile /Scrum methodology and extensively used 

    React JS (Must Have)

    C#, .Net Core (Good to have)

    Web API

    JQuery

   HTML5

    Version control systems like GIT.

• Experience in doing peer reviews and code reviews.
• Unit Testing Frameworks like Jest and karma
• Exposure to Source control like TFS, GIT
• Understanding of Agile methodologies
• Experience with Real Estate IT systems would be an advantage.
• Understanding of Enterprise Frameworks, Release procedures, understanding of development environments.
• Demonstrated ability in communicating with business users and assessing their needs.
• Demonstrated ability in providing solutions and working through the full development life cycle.
• Experience in progress reporting to management.
• Time Management Skills.
• Analytical and problem-solving skills.
• Excellent troubleshooting and communication skills.
• Have the ability to provide constructive criticism in an inoffensive manner and be willing to help the team achieve the sprint goal. 
• Other duties as required.
• Participate in requirements analysis
• Write clean, scalable code using React
• Test and deploy applications and systems
• Refactor and debug code.
• Develop documentation throughout the software development life cycle (SDLC).
• Expert in applications and provide technical support.
• Work closely with Solution Architect in designing applications. 
• Write unit tests/functional tests/integration tests as per the definition of done for the Scrum team. 
• Write and verifies code that adheres to the acceptance criteria 
• Development according to best practices as per industry standards. 
• Post Implementation Support and production support. 
• Work closely with Architects and Scrum Masters to ensure the team attains continuous improvement 
• Have the ability to provide constructive criticism in an inoffensive manner and be willing to help the team achieve the sprint goal. 
• Ability to meet with clients as and when needed to discuss technical issues

Behavioral Skills:

• Resolve technical issues of projects and Explore alternate designs
• Participates as a team member and fosters teamwork through inter-group coordination within the modules of the project.
• Effectively collaborates and communicates with the stakeholders and ensures client satisfaction
• Train and coach members of project groups to ensure effective knowledge management activity.

Certification:

• Any relevant certification would be added advantage

• Proficiency in Java, with a good understanding of its ecosystems
• Sound knowledge of https://www.simplilearn.com/tutorials/java-tutorial/oops-interview-questions" target="_blank">Object-Oriented Programming (OOP) Patterns and Concepts
• Familiarity with different design and architectural patterns
• Skill for writing reusable Java libraries 
• Knowhow of Java concurrency patterns
• Basic Understanding of the concepts of MVC (Model-View-Controller) Pattern, JDBC (Java Database Connectivity), and RESTful web services
• Experience in working with popular web application frameworks like Play and Spark
• Relevant Knowledge of Java GUI frameworks like Swing, SWT, AWT according to project requirements
• Ability to write clean, readable Java code
• Basic knowhow of class loading mechanism in Java
• Experience in handling external and embedded databases
• Understanding basic design principles behind a scalable application
• Skilled at creating database schemas that characterize and support business processes
• Basic knowledge of https://www.simplilearn.com/jvm-and-the-implications-of-sandbox-model-rar41-article" target="_blank">JVM (Java Virtual Machine), its drawbacks, weaknesses, and workarounds
• Implementing automated testing platforms and unit tests 
• In-depth knowledge of code versioning tools, for instance, Git
• Understanding of building tools like Ant, Maven, Gradle, etc
• Expertise in continuous integration

Headquartered in Bangalore, our client is the world's first cross-border neobank that focuses on credit and banking requirements of those migrating from India to the US. This revolutionary startup helps you apply for a bank account and a high-limit credit card with minimal documentation and absolutely no application fee while you are still in your home country.

The company is truly simplifying the financial world by making global financial products easily accessible to global citizens. Their mission is backed by tier 1 VCs and they have already raised in excess of 55 mn dollars within the last one year.

As an Onboarding Specialist, you will be responsible for owning and managing customer relationships from registration/ sign-up through successful conversion/ transaction.

• Guiding new customers through the onboarding process
• Ensuring bona fide users enjoy a seamless journey
• Interacting with the users through chat, email and voice upholding the highest standard of communication and courtesy
• Executing initiatives that center around compliance and regulatory requirements
• Working cross-functionally with marketing, product, sales, and support teams to improve the onboarding process

Desired Candidate Profile

• 1-2 years of experience in sales, CRM or as onboarding specialist
• Excellent oral and written communication skills, with proficiency in English and any second language
• Exceptional organisational skill
• Excellent creative and critical thinking skills
• Adaptability and flexibility with the willingness and ability to shift strategies on a dime to meet the needs of our customers
• Proven ability to manage multiple complex customer journeys at once    

The candidate for the role will be responsible for enabling single view for the data from multiple sources. 

• Work on creating data pipelines to graph database from data lake
• Design graph database
• Write Graph Database queries for front end team to use for visualization
• Enable machine learning algorithms on graph databases
• Guide and enable junior team members

B.Tech with 2-7 years of experience

Must Have

Hands-on exposure to Graph Databases like Neo4J, Janus etc..

1. Hands-on exposure to programming and scripting language like Python and PySpark
2. Knowledge of working on cloud platforms like GCP, AWS etc.
3. Knowledge of Graph Query languages like CQL, Gremlin etc.
4. Knowledge and experience of Machine Learning 

Good to Have

• Knowledge of working on Hadoop environment

• Knowledge of graph algorithms

• Ability to work on tight deadlines