11+ Business administration Jobs in Bangalore (Bengaluru) | Business administration Job openings in Bangalore (Bengaluru)

Responsibilities:

• Respond promptly and professionally to client inquiries via phone, email, or live chat.
• Handle a high volume of incoming emails and prioritize them based on urgency and importance.
• Provide accurate and timely information to clients, resolving their issues and addressing their concerns effectively.
• Demonstrate leadership qualities by assisting junior team members, providing guidance, and fostering a positive work environment.
• Manage backend processes related to customer support, ensuring smooth operations and timely resolution of issues.
• Collaborate with other departments, such as Sales and Product Development, to address client needs and improve overall customer satisfaction.
• Proactively identify opportunities for process improvement and implement solutions to enhance the efficiency of the support team.
• Maintain a high level of activity and engagement, ensuring that all client inquiries are handled promptly and efficiently.

Requirements:

• Bachelor's degree in Business Administration, Communication, or a related field.
• Excellent communication skills, both verbal and written, with a strong command of the English language.
• Ability to multitask and prioritize tasks effectively in a fast-paced environment.
• Strong leadership qualities, with the ability to motivate and inspire team members.
• Proficiency in backend processes related to customer support, including ticketing systems and CRM software.
• Demonstrated ability to work independently and as part of a team, with a proactive and solutions-oriented mindset.
• Flexibility to work shifts, including evenings and weekends, as needed.
• Experience in [specific industry or software], preferred but not required.

Administrative Duties:

• Manage office supplies and inventory, ensuring availability and organization.

• Handle incoming and outgoing correspondence, including emails and phone calls.

• Maintain and update records, databases, and filing systems.

• Assist in scheduling meetings and coordinating appointments.

• Prepare and maintain reports, presentations, and other documents.

• Support various administrative tasks as required by management.

Front Office Responsibilities:

• Conduct outbound calls to potential and existing clients to promote products/services.

• Answer inbound calls and provide information to clients regarding services.

• Follow up on leads and inquiries in a timely manner.

• Maintain accurate records of calls and client interactions in the CRM system.

• Gather feedback and insights from clients to improve service offerings.

• Assist in resolving customer complaints and issues effectively.

Egen is a data engineering and cloud modernization firm helping industry-leading companies achieve digital breakthroughs and deliver for the future, today. We are catalysts for change who create digital breakthroughs at warp speed. Our team of cloud and data engineering experts are trusted by top clients in pursuit of the extraordinary. An Inc. 5000 Fastest Growing Company 7 times, and recently recognized on the Crain’s Chicago Business Fast 50 list, Egen has also been recognized as a great place to work 3 times.

You will join a team of insatiably curious data engineers, software architects, and product experts who never settle for "good enough". Our Java Platform team's tech stack is based on Java8 (Spring Boot) and RESTful web services. We typically build and deploy applications as cloud-native Kubernetes microservices and integrate with scalable technologies such as Kafka in Docker container environments. Our developers work in an agile process to efficiently deliver high value data driven applications and product packages.

Required Experience:

• Minimum of Bachelor’s Degree or its equivalent in Computer Science, Computer Information Systems, Information Technology and Management, Electrical Engineering or a related field.
• Have experience working and strong understanding of object-oriented programing and cloud technologies
• End to end experience delivering production ready code with Java8, Spring Boot, Spring Data, and API libraries
• Strong experience with unit and integration testing of the Spring Boot APIs.
• Strong understanding and production experience of RESTful API's and microservice architecture.
• Strong understanding of SQL databases and NoSQL databases and experience with writing abstraction layers to communicate with the databases.

Nice to have's (but not required):

• Exposure to Kotlin or other JVM programming languages
• Strong understanding and production experience working with Docker container environments
• Strong understanding and production experience working with Kafka
• Cloud Environments: AWS, GCP or Azure

Director - Strategy and Solution - Performance Marketing

Ranked by Deloitte amongst India's top 25 fastest-growing tech companies, we are a well-capitalized digital startup pioneering full-funnel marketing via programmatic media. We are trusted by leading marketers and agencies in India and is expanding its footprint globally.

We are looking for a Director - Strategy and Solutions. No matter how brilliantly organizational functions perform in their silos, the ownership and skills to ensure it all comes together and moves in the right direction is program management.

As the Director (Strategy and Solutions), you will assist in driving customer success, operational excellence, new solutions discovery, and account growth.

We are looking for seasoned professionals who excel in the following areas:

1. Proven experience in Digital Marketing and an understanding of Media channels.

2. Flair for communication and presentation to engage and influence stakeholders positively.

3. Leading and driving innovation for developing new programmatic solutions as per the requirements of the client and ensuring it is aligned with business goals.

4. Formulation of strategies in accordance with the organizational goals.

5. Expertise in problem-solving and technology development.

6. Driving the overall P&L of the company

Experience: 10+ years of professional experience

Preferred Industry: Performance Marketing

Experience with a Digital Marketing agency is a must. One must be able to lead solutions and strategy from the forefront.

We value people who are driven by a sense of ownership, a bias for action, transparency, persistence with adaptability, curiosity and humility.

What you get:

- Opportunity to build a global company.

- Non-linear learning experience.

- Transparent work culture.

- Meaningful equity in the business.

1. Have you used Swift in production code ? If yes please share the duration
2. Have you used RxSwift in production code? What were the common scenarios for using it ?
3. Have you used Combine in production code? What were the common scenarios for using it ?
4. Have you used GCD or Operation queues in production code? What were the common scenarios for using it ?
5. Have you used CocoaPods or Swift Package Manager for dependancy handlings in any of the projects you have worked ? What were the common scenarios for using it ?
6. Have you used any of MVVM or VIPER or any other architecture in production code? Please specify which one.
7. What size team have you been a part of? Were there interactions with designers, Product Managers and/or testers?
8. Share links of your app/s on the App Store that you have contributed to.

• Bachelors degree in Computer Science, Software Engineering, or a related discipline
• Experience working in an IT environment
• Experience developing with C#, C++, or other object-oriented platforms
• 2+ years of web application development
• Skill for writing reusable libraries
• Hands-on experience in ASP.Net, MVC, Restful services, Web API
• Experience in .Net Web API
• Strong understanding of object-oriented programming
• Strong knowledge of C# programming
• Ability to troubleshoot problems independently. Good analytical and problem-solving skills
• Familiar with various design and architectural patterns
• Strong Knowledge in Microsoft SQL Server scripts and Stored procedures
• Exposure to Agile Software Development Life Cycle
• Experience implementing automated testing platforms and unit tests
• Proficient understanding of code versioning tools such as GIT
• Experience in Service-based architecture

Roles & Responsibilities:

• As one of the earliest employees, there will be a lot on your plate. All the time!
• You'll build new product features from start to finish: through conception, research, maintenance, and polish. Think features to improve our collaborative student learning platform, such as new collaborative learning activities for teaching coding and other subjects.
• You'll build improvements to performance, reliability, and product polish — for example, improving the efficiency and performance of our replicated state systems.
• You'll build and improve processes and internal tools with simplicity and productivity in mind — such as, a tool to sync updates between zoho, slack etc.

This might be for you if...

• You have knowledge of ReactJS and any backend technology along with that
• You have been professionally coding for at least 3 years
• You have worked in a startup and relish the chaos and pressure
• You've built and maintained quality user interfaces that have reached a large audience, ideally while the product is experiencing rapid growth.
• You can readily learn most technologies as you go. To you, technologies are about tools and tradeoffs, not an ideology.
• You care about the business implications of anything you build. You're not just going after cool stuff — you understand the balance between craft, speed, and the bottom line.

• Experience in open source technologies - Solr, Redis, Kafka
• Exposure to building & managing applications in Amazon Webservices (AWS)
• Experience in security, scalability & performance aspects of solution
• Critical Skills: 1. Java / J2EE, Spring, PostGreSQL 2. Nginx, Tomcat 3. Developing REST webservices