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Responsibilities:
- Respond promptly and professionally to client inquiries via phone, email, or live chat.
- Handle a high volume of incoming emails and prioritize them based on urgency and importance.
- Provide accurate and timely information to clients, resolving their issues and addressing their concerns effectively.
- Demonstrate leadership qualities by assisting junior team members, providing guidance, and fostering a positive work environment.
- Manage backend processes related to customer support, ensuring smooth operations and timely resolution of issues.
- Collaborate with other departments, such as Sales and Product Development, to address client needs and improve overall customer satisfaction.
- Proactively identify opportunities for process improvement and implement solutions to enhance the efficiency of the support team.
- Maintain a high level of activity and engagement, ensuring that all client inquiries are handled promptly and efficiently.
Requirements:
- Bachelor's degree in Business Administration, Communication, or a related field.
- Excellent communication skills, both verbal and written, with a strong command of the English language.
- Ability to multitask and prioritize tasks effectively in a fast-paced environment.
- Strong leadership qualities, with the ability to motivate and inspire team members.
- Proficiency in backend processes related to customer support, including ticketing systems and CRM software.
- Demonstrated ability to work independently and as part of a team, with a proactive and solutions-oriented mindset.
- Flexibility to work shifts, including evenings and weekends, as needed.
- Experience in [specific industry or software], preferred but not required.

Need Immediate Joiners only (4-5 days)
Overall experience 6+ years and relevant at least 2+ years in Golang with Java
● Strong design and architectural experience in building various highly-scalable and
highly-available products
● Strong understanding of the SDLC Activities which include Analysis, Design, Development,
Testing, Deployment and Post-Production Support etc.
● Proficiency in at least one server side framework for languages preferably Go Lang
● Experience working on NoSQL & SQL Databases such as MySQL, PostgreSQL, MongoDB,
Redis etc
● Deep Dive, problem-solving, RCA and systematic thinking to reach the cause of issues
● Able to work independently and multi-task effectively
● Program at a system level and able to manage service stability
● Excellent experience maintaining, scalable, extensible code
● Methodical in maintaining up to date documentation
● Metric-driven mindset and obsessive about ensuring clean coding practices
● Preferred experience in product development
● Preferred working experience on microservices platforms
● Proficiency in at least one modern web front-end development framework such as React JS
will be a bonus
Good to Have Skills:
● Preferred experience in Elasticsearch and Kibana (ELK Stack)
● Preferred experience with messaging systems like RabbitMQ

Job Description for Technical Lead
About Quantum:
We are a product innovation company that supports the Transportation and Shipping industries to overcome their business challenges and be leaders in Digital Transformation. Our strength is the in-depth knowledge we hold of the Transportation and Shipping landscape. Our journey began when we started simplifying the complexities of these businesses as far back as 2003. At the core, we aspire to impact great changes in the Transportation business through our inventions & technology. We are based in Bangalore.
Job role:
· Job role: Team lead / Technical lead
· Educational qualification: ME/MTech-Computer Science ,BE/BTech - Computer Science,
· Age : 30 to 40 years
· Job location: Koramangala, Bangalore. We work from the Office.
· Years of experience: 8 to 12 years
·
Core skill required:
- In-depth knowledge of Angular 8 or above , Typescript, JavaScript , HTML, and CSS
- Should have adequate knowledge of API Development Technologies to guide the Team to develop the API code and get it tested
- Excellent communication and interpersonal skills, with the ability to lead and mentor technical teams
Primary skills:
· 6+ years of experience in .NET Framework like C#, dotnet core, Angular 8+ version, Type Script
· Minimum 5 years of experience on Web Application development HTML, CSS, JavaScript/JQuery, Entity framework and Linq Queries
· Been on a Lead role and led a team of 3-5 people for a period of 1 - 2 years
·
Company location:
Quantum BSO and Tech Pvt. Ltd, 3rd Floor, Ahad Pinnacle, #80, 5th Main, 2nd Cross, 5th Block,, Koramangala Industrial Area, Bengaluru, Karnataka 560095.
Dwatatech is seeking a highly motivated Business Development Executive to join our dynamic team. As a Business Development Executive, you will identify and develop strategic partnerships that enable long-term growth and profitability.
- The ideal candidate will be an experienced sales professional in software, marketing, or tech industries, and have strong story-telling, negotiations, and networking skills. You must be self-driven and have a passion for business development.
The Business Development Executive’s responsibilities include:
• Identifying and researching prospective partners, analyzing their suitability, and establishing a favorable working relationship.
• Developing and executing strategies to meet or exceed assigned targets.
• Negotiating contracts and ensuring all parties understand and comply with agreed terms.
• Working closely with marketing, product, and engineering teams to ensure customer satisfaction and proper product execution.
• Monitoring the competitive environment and market trends to identify opportunities.
• Building and maintaining constructive relations with current and potential partners.
Qualifications and Requirements:
• Bachelor's degree in business, marketing, or related field.
• A minimum of 1-2 years of proven business development experience in similar industries.
• Ability to identify opportunities and create engaging sales pitches.
• Good working knowledge of digital product development, marketing, and sales.
• Strong analytical and problem-solving skills.
• Proven track record of achieving and exceeding goals and targets.
• Outstanding communication and negotiation skills.
• Excellent leadership and organizational skills.
• Fluent in English and another language
Requirements:
- Hands on Experience on OneStream or Hyperion Planning/Essbase Applications.
- Implementation experience including Building application, modules, writing Business rules is must
- Must have Vb.net scripting experience or Essbase Calculation expertise is mandatory
- Hyperion Planning & Essbase is plus
- Cloud experience is preferred (Azure, GCP)
- Hands on Experience with SQL Server and RDBMS systems
- Understanding of Finance Business Functions (Budgeting, Forecasting), Financial Reporting

- Graduate+ in Mathematics, Statistics, Computer Science, Economics, Business, Engineering or equivalent work experience.
- Total experience of 5+ years with at least 2 years in managing data quality for high scale data platforms.
- Good knowledge of SQL querying.
- Strong skill in analysing data and uncovering patterns using SQL or Python.
- Excellent understanding of data warehouse/big data concepts such data extraction, data transformation, data loading (ETL process).
- Strong background in automation and building automated testing frameworks for data ingestion and transformation jobs.
- Experience in big data technologies a big plus.
- Experience in machine learning, especially in data quality applications a big plus.
- Experience in building data quality automation frameworks a big plus.
- Strong experience working with an Agile development team with rapid iterations.
- Very strong verbal and written communication, and presentation skills.
- Ability to quickly understand business rules.
- Ability to work well with others in a geographically distributed team.
- Keen observation skills to analyse data, highly detail oriented.
- Excellent judgment, critical-thinking, and decision-making skills; can balance attention to detail with swift execution.
- Able to identify stakeholders, build relationships, and influence others to get work done.
- Self-directed and self-motivated individual who takes complete ownership of the product and its outcome.
We are front runners of the technological revolution with an inexhaustible passion for technology! DevOn is the technical organization that originated from Prowareness. We are the company at the forefront of leading DevOps transformations and setting up High-Performance Distributed DevOps teams with leading companies worldwide. DevOn helps market leaders to take the next step in software delivery.
We consist of a dynamic team, in which personal growth is central!
Things You Will Do :
- Devon is one of the fast-growing European organizations. We help our customers by providing high quality software solutions and believe in delivering happiness and success.
- In this position you will be responsible for software development, designing solutions and in providing ongoing architectural leadership in customer requirements.
An ideal candidate is/are :
- Expertise in Java, OOPS, TDD & Solid design principles
- Exposure to Cloud
- Versatile in choosing appropriate tools and frameworks for the Core and advance java development procedures.
- Good in Spring Boot and latest java methodologies to suggest best practices and proven solutions to the business.
- Expert in service-oriented solutions and micro services architecture (REST). Should have been a part of monolithic to micro services re-architecture.
- Exposure towards No-Sql databases such as Cassandra or Mongo DB
Roles & Responsibilities :
- Champion engineering and operational excellence.
- Establish a solid infrastructure framework and excellent development and deployment processes.
- Provide technical guidance to both your team members and your peers from the development team.
- Work with the development teams closely to gather system requirements, new service proposals and large system improvements and come up with the infrastructure architecture leading to stable, well-monitored fly, performant and secure systems.
- Be part of and help create a positive work environment based on accountability.
- Communicate across functions and drive engineering initiatives.
- Initiate cross team collaboration with product development teams to develop high quality, polished products, and services.
Required Skills :
- 5+ years of professional experience developing and launching software products on Cloud.
- Basic understanding Java/Go Programming
- Good Understanding of Container Technologies/Orchestration platforms (e. g Docker, Kubernetes)
- Deep understanding of AWS or Any Cloud.
- Good understanding of data stores like Postgres, Redis, Kafka, and Elasticsearch.
- Good Understanding of Operating systems
- Strong technical background with track record of individual technical accomplishments
- Ability to handle multiple competing priorities in a fast-paced environment
- Ability to establish credibility with smart engineers quickly.
- Most importantly, ability to learn and urge to learn new things.
- B.Tech/M.Tech in Computer Science or a related technical field.

- React Native Developer with 2 years of experience
- Experience in either iOS(Swift, Objective C, XCode) or Android(Android Studio, Java, Kotlin)
- Solid understanding of Javascript, NodeJS fundamentals
- We encourage all our devs to have base level of DevOps skills & Full stack understanding w.r.t CI/CD systems, Cloud Services such as AWS, Firebase, GCP
**Job Description :**
* Required skills:
- Minimum 2 years of experience in mobile app development
- Must have experience in either android or iOS app development
- At least 2 year of experience in React Native app development
- Ability to implement designs and functionality provided by UI/UX teams
- Strong knowledge of JavaScript ES6
- Programming experience with Typescript
- Understanding of production deployment of the app in the App Store and Play Store
*** Key Skills:**
- React, React - Native, iOS(swift, objective C, XCode) or Android(Android Studio, Java, Kotlin)
- NodeJS , Typescript
- Base Database design & concepts
* Good to have:
- Familiarity with Analytics integrations
- Conversant with deploying and AWS web hosting
- Knowledge of server-side technologies like Node.js and frameworks available for it (such as Express, StrongLoop, etc depending on your technology stack)
- willing to explore and work on other tech stacks
*** Responsibility:**
- Complete ownership of building and maintaining APP
- Deliver across the entire app life cycle design, build, deploy, test, release to app stores and support
- Open to work on both Android and iOS front end
***** What you get:****
- Amazing workplace and colleagues to work with
- Competitive salary at par with the best in the industry
- Immense exposure to new technologies
