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Responsibilities:
- Respond promptly and professionally to client inquiries via phone, email, or live chat.
- Handle a high volume of incoming emails and prioritize them based on urgency and importance.
- Provide accurate and timely information to clients, resolving their issues and addressing their concerns effectively.
- Demonstrate leadership qualities by assisting junior team members, providing guidance, and fostering a positive work environment.
- Manage backend processes related to customer support, ensuring smooth operations and timely resolution of issues.
- Collaborate with other departments, such as Sales and Product Development, to address client needs and improve overall customer satisfaction.
- Proactively identify opportunities for process improvement and implement solutions to enhance the efficiency of the support team.
- Maintain a high level of activity and engagement, ensuring that all client inquiries are handled promptly and efficiently.
Requirements:
- Bachelor's degree in Business Administration, Communication, or a related field.
- Excellent communication skills, both verbal and written, with a strong command of the English language.
- Ability to multitask and prioritize tasks effectively in a fast-paced environment.
- Strong leadership qualities, with the ability to motivate and inspire team members.
- Proficiency in backend processes related to customer support, including ticketing systems and CRM software.
- Demonstrated ability to work independently and as part of a team, with a proactive and solutions-oriented mindset.
- Flexibility to work shifts, including evenings and weekends, as needed.
- Experience in [specific industry or software], preferred but not required.
Job Title: AI Engineer
About the Role
We’re seeking a highly motivated AI Engineer with minimum 4 years of experience to join our team with industrial knowledge of front-end frameworks (React.js, Angular, Vue.js),backend engineering, cloud deployment and strong understanding of data structures, algorithms, APIs, and distributed systems.
Key Responsibilities
- Design, train, and deploy machine learning models for NLP, computer vision, recommendation systems, and other AI-driven use cases.
- Integrate ML models into production-ready web and mobile applications, ensuring scalability and reliability.
- Build APIs and microservices for model serving, monitoring, and scaling.
- Leverage cloud platforms (AWS, Azure, GCP) for ML workflows, containerization (Docker/Kubernetes), and CI/CD pipelines.
- Implement AI-powered features such as chatbots, personalization engines, predictive analytics, or automation systems.
- Develop and maintain ETL pipelines, data preprocessing workflows, and feature engineering processes.
- Ensure solutions meet security, compliance, and performance standards.
Skills & Qualifications
- Strong programming skills in Python (TensorFlow, PyTorch, Scikit-learn); familiarity with LangChain, Hugging Face, OpenAI API is a plus.
- Experience in model deployment, serving, and optimization (FastAPI, Flask, Django, or Node.js).
- Proficiency with databases (SQL and NoSQL: MySQL, PostgreSQL, MongoDB).
- Hands-on experience with cloud ML services (SageMaker, Vertex AI, Azure ML) and DevOps tools (Docker, Kubernetes, CI/CD).
- Knowledge of MLOps practices: model versioning, monitoring, retraining, experiment tracking.
For more details connect on seven three zero four one double eight six three six
About the Role
We are looking for a Services-focused Sales Specialist to drive enterprise adoption of Day2Work — our AI-driven Day-2 Network Operations model.
This role is not product selling. This role requires deep understanding of Managed Services, NOC environments, and consultative enterprise selling.
You will work closely with the Day2 Business Leader to build pipeline, engage enterprise accounts, and convert structured operational opportunities.
Key Responsibilities:
• Drive enterprise sales conversations around Day-2 operational maturity
• Position AI-enabled NOC model vs traditional MSP models
• Engage CIOs, IT Heads, Infrastructure leaders
• Identify multi-site and distributed enterprise opportunities
• Build and manage services sales pipeline
• Support RFP responses and commercial structuring
• Coordinate technical demos and workshops
• Work closely with delivery teams for solution alignment
• Drive multi-year managed services contracts
Required Skills & Qualifications
• 5–10 years in Services Sales / Managed Services / Infrastructure Sales
• Experience selling NOC / Managed Services offerings
• Exposure to enterprise networking environments (Wireless, Switching, Firewall, WAN)
• Understanding of ITIL / operational governance concepts
• Strong consultative and value-based selling skills
• Experience engaging enterprise decision-makers
Competencies
• Ability to sell operational outcomes
• Comfort explaining structured governance
• Strong communication and reasoning skills
• Ownership mindset
• Long-term account development approach
Why Join Us
Day2Work is building an AI-driven operational intelligence layer for enterprise networks. You won’t be selling manpower.
You will be shaping the future of Day-2 operations.

Global Digital Transformation Solutions Provider
Job Details
- Job Title: Java Full Stack Developer
- Industry: Global digital transformation solutions provider
- Domain: Information technology (IT)
- Experience Required: 5-7 years
- Working Mode: 3 days in office, Hybrid model.
- Job Location: Bangalore
- CTC Range: Best in Industry
Job Description:
SDET (Software Development Engineer in Test)
Job Responsibilities:
• Test Automation: • Develop, maintain, and execute automated test scripts using test automation frameworks. • Design and implement testing tools and frameworks to support automated testing.
• Software Development: • Participate in the design and development of software components to improve testability. • Write code actively, contribute to the development of tools, and work closely with developers to debunk complex issues.
• Quality Assurance: • Collaborate with the development team to understand software features and technical implementations. • Develop quality assurance standards and ensure adherence to the best testing practices.
• Integration Testing: • Conduct integration and functional testing to ensure that components work as expected individually and when combined.
• Performance and Scalability Testing: • Perform performance and scalability testing to identify bottlenecks and optimize application performance. • Test Planning and Execution: • Create detailed, comprehensive, and well-structured test plans and test cases. • Execute manual and/or automated tests and analyze results to ensure product quality.
• Bug Tracking and Resolution: • Identify, document, and track software defects using bug tracking tools. • Verify fixes and work closely with developers to resolve issues. • Continuous Improvement: • Stay updated on emerging tools and technologies relevant to the SDET role. • Constantly look for ways to improve testing processes and frameworks.
Skills and Qualifications: • Strong programming skills, particularly in languages such as COBOL, JCL, Java, C#, Python, or JavaScript. • Strong experience in Mainframe environments. • Experience with test automation tools and frameworks like Selenium, JUnit, TestNG, or Cucumber. • Excellent problem-solving skills and attention to detail. • Familiarity with CI/CD tools and practices, such as Jenkins, Git, Docker, etc. • Good understanding of web technologies and databases is often beneficial. • Strong communication skills for interfacing with cross-functional teams.
Qualifications • 5+ years of experience as a software developer, QA Engineer, or SDET. • 5+ years of hands-on experience with Java or Selenium. • 5+ years of hands-on experience with Mainframe environments. • 4+ years designing, implementing, and running test cases. • 4+ years working with test processes, methodologies, tools, and technology. • 4+ years performing functional and UI testing, quality reporting. • 3+ years of technical QA management experience leading on and offshore resources. • Passion around driving best practices in the testing space. • Thorough understanding of Functional, Stress, Performance, various forms of regression testing and mobile testing. • Knowledge of software engineering practices and agile approaches. • Experience building or improving test automation frameworks. • Proficiency CICD integration and pipeline development in Jenkins, Spinnaker or other similar tools. • Proficiency in UI automation (Serenity/Selenium, Robot, Watir). • Experience in Gherkin (BDD /TDD). • Ability to quickly tackle and diagnose issues within the quality assurance environment and communicate that knowledge to a varied audience of technical and non-technical partners. • Strong desire for establishing and improving product quality. • Willingness to take challenges head on while being part of a team. • Ability to work under tight deadlines and within a team environment. • Experience in test automation using UFT and Selenium. • UFT/Selenium experience in building object repositories, standard & custom checkpoints, parameterization, reusable functions, recovery scenarios, descriptive programming and API testing. • Knowledge of VBScript, C#, Java, HTML, and SQL. • Experience using GIT or other Version Control Systems. • Experience developing, supporting, and/or testing web applications. • Understanding of the need for testing of security requirements. • Ability to understand API – JSON and XML formats with experience using API testing tools like Postman, Swagger or SoapUI. • Excellent communication, collaboration, reporting, analytical and problem-solving skills. • Solid understanding of Release Cycle and QA /testing methodologies • ISTQB certification is a plus.
Skills: Python, Mainframe, C#
Notice period - 0 to 15days only
Location: Bangalore
Function: Software Engineering → Backend Development
Requirements:
- 4 + years of experience in Java, Spring, Hibernate, Springboot/microservices
- Good understanding and practical experience in Spring framework ( Spring boot,JPA,MVC)
- Extensively worked on microservices based design architecture
- Strong command on Data Structures, algorithms & Problem Solving
- Very strong on Oops Java Basic,
- Good on Multithreading Concepts
- Should have good exposure on Messaging platform (Kafka,JMS, AMQ etc,)
About Bigbasket.com
At bigbasket.com we believe in being smart, quick and efficient, making your life as leisurely as possible. We understand that in this fast-paced world, time is always of the essence and hence want to make your grocery shopping easy and convenient so that no time is wasted in this process. So, no more hassle of going down to the grocery store and long queues for billing etc. You can browse through our varied range of products at bigbasket.com, order them and get them to be delivered at your own convenient time slot.
We specially hand pick each and every product for you, putting it through a safety packaging process and finding your home, no matter how bad the wind is or how cold the weather is. Our ''No questions asked refund' and ''10% off for a delayed delivery'' policy makes us a customer friendly online food and grocery store. Just follow three simple steps and get your order delivered - simply Browse, Add to cart & Choose delivery slot!
Why Explore a Career at Bigbasket.com
Bigbasket engineering thrives on out of the box thinking and relentless pursuit of excellence. We are looking for senior developers who share our passion for building world class software. If you are excited about the prospect of changing the way India shops for groceries and being a pioneer -- then this a great home for you. Not to mention the thrill of building products that millions use on a daily basis and using cutting edge technology to make the products customers love.
While we are techies at heart -- we don't use technology for the sake of technology, but pride ourselves in solving customer problems in the most efficient and elegant ways. Do the customers really care about efficient implementation of Levenshtein Distance? Well no. But they really appreciate when their typos are pardoned and don't get in the way. Similarly customers don't give a damn that robots efficiently segregate their packets, but they do care about their orders delivered in a timely way.
If you enjoy Coding, Testing and love solving business problems, then we'd like to meet you.
● Be responsible for programming and software development using various programming languages and related tools and frameworks, reviewing code written by other programmers, requirement gathering, bug fixing, testing, documenting and implementation.
● Good understanding of GoLang and microservices
● To take up development and deployment of native code to manage the customer facing platforms
● Explain complex technical issues to project managers, developers, application leads and architects in an easy to understand manner, and recommend clearly thought out solutions.
● Knowledge of Integration Design patterns for building middleware systems from the ground up
● Knowledge of Web Services Interoperability, standards and ability to suggest, criticize and formulate solutions in a multi-vendor and architecture discussions.
● Develop solutions by designing system specifications, standards and programming
● Troubleshoot issues and provide bug fixes
● Knowledge of Security, Logging, Auditing, Policy Management and Performance Monitoring and KPI for end-to-end process execution
● Provide status updates and reporting metrics to the program leadership and contribute towards on-time and on-budget delivery
- As a Senior Software Engineer you will work closely with the Tech Lead, and the rest of the engineering team to build and scale a data-driven platform. This role will act as a great springboard to accelerate career growth & transition into a Tech Lead level role.
- Your primary focus will be the development of server-side logic, building new services and APIs, developing UI components, supporting the maintenance of current APIs, reviewing work, and improving the performance and reliability of our systems as we rapidly scale our product and organization.
- An effective Senior Software Engineer will be a self-motivated learner; a highly creative engineer having obsessive attention towards detail and thoroughness.
Must Haves
- You’ve been building web applications professionally for 5+ years
- You’re proficient in NodeJS, TypeScript, PostgreSQL, and MongoDB
- You possess strong OOP and design pattern knowledge
- Familiar with modern engineering practices: Code Reviews, Continuous Deployment, Automated Testing, etc
- You write understandable, testable code with an eye towards maintainability and experienced with TDD (Test Driven Development)
- You’ve the ability to build RESTful APIs
- Explaining complex technical concepts to designers, support team, and fellow engineers is not a problem for you
- Well versed with the fundamentals of computer science and distributed systems
Nice-to-haves
- FrontEnd experience; have built applications in either: React, Vue, Angular, or Svelte
- Startup experience, preferably a tech startup
- Open Source contributor
- You have experience with other programming languages -- e.g. Python, Ruby, PHP, Go, C, etc.
- Passionate about/experienced with open source and developer tools
- You have a bachelor's degree in Computer Science, Engineering or related field, or equivalent training, fellowship, or work experience
Benefits
- Feel good factor / impact driven work- Be part of the journey that is creating an impact in people’s lives after retirement. The work we do has a direct impact on the size of someone’s retirement pot
- Ownership driven work- you own problems within the organisation and not an implementer of someone else’s idea. You have the ability to design solutions and work with multiple stakeholders to implement them
- Job stability- ClearGlass is very well funded by top tier VCs and can provide job stability in the COVID world
- Stock Options- we would love every employee of ClearGlass to have stock options
- Top-of-the-line gear- to help you be super-productive while working. No one likes a slow laptop
- Flexible work environment- we are working from home currently but will slowly move to a hybrid set-up; we offer support (incl. financial) to set-up your home office
- We are looking for someone who is a self-learner, exhibits considerable leadership skills , and is an excellent team player. Also good at problem-solving and analytical skills.
Must-Have Skills :
- Strong foundation in data structures & algorithms, OS, I/O, concurrency, hands-on knowledge of Android Ecosystem, Java Tech Stack and Android app Development, a good understanding of UI/UX and principles of Material Design, excellent debugging and optimization skills.
Good to have skills :
- Experience of the end-to-end feature development lifecycle in-app, exposure to memory and performance enhancements
About GetMyUni :
GetMyUni is a Times Internet invested company. We are an education hub which helps prospective aspirants make the right education choice via student reviews and insights. Being India's first social college search platform we help students in making the right college choice. (https://www.getmyuni.com)
Job Responsibilities :
- Content Development for Website.
- Must be genuinely interested and comfortable in Content Writing, Creative Writing, SEO Based Writing, Blog Writing, Email Writing.
- Must have team handling abilities.
Skills Required :
- Should have strong proficiency in writing.
- Should be comfortable using MS-Office (Word, Excel, PowerPoint).
- Should be comfortable working in a team.
Qualifications :
Minimum Educational Qualification : Completed Undergraduate
Personal characteristics : Adaptive and Enthusiastic, strong interpersonal skills
Others : Applicants must get their personal laptops



