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Responsibilities:
- Respond promptly and professionally to client inquiries via phone, email, or live chat.
- Handle a high volume of incoming emails and prioritize them based on urgency and importance.
- Provide accurate and timely information to clients, resolving their issues and addressing their concerns effectively.
- Demonstrate leadership qualities by assisting junior team members, providing guidance, and fostering a positive work environment.
- Manage backend processes related to customer support, ensuring smooth operations and timely resolution of issues.
- Collaborate with other departments, such as Sales and Product Development, to address client needs and improve overall customer satisfaction.
- Proactively identify opportunities for process improvement and implement solutions to enhance the efficiency of the support team.
- Maintain a high level of activity and engagement, ensuring that all client inquiries are handled promptly and efficiently.
Requirements:
- Bachelor's degree in Business Administration, Communication, or a related field.
- Excellent communication skills, both verbal and written, with a strong command of the English language.
- Ability to multitask and prioritize tasks effectively in a fast-paced environment.
- Strong leadership qualities, with the ability to motivate and inspire team members.
- Proficiency in backend processes related to customer support, including ticketing systems and CRM software.
- Demonstrated ability to work independently and as part of a team, with a proactive and solutions-oriented mindset.
- Flexibility to work shifts, including evenings and weekends, as needed.
- Experience in [specific industry or software], preferred but not required.
2. Spring boot/ Spring or any variations of Spring
3. MySQL
4. Mentions of, distributed systems, scalable systems
5. Mentions of ElasticSearch, Kafka or Redis
6. NoSQL databases like Cassandra/DynamoDB/MongoDB/Hbase etc
7. Mentions of Handling scale/scalable systems
9. Mentions of AWS or Amazon web services.
About Vyapar:
We are a technology and innovation company in the fintech space, delivering business accounting software to Micro, Small & Medium Enterprises (MSMEs). With more than 5 Million users across 140 countries, we are one of the fastest growing companies in this space. We take the complexity out of invoicing, inventory management & accounting, making it so simple, such that small businesses can spend less time on manual bookkeeping and spend more time focusing on areas of business that matter.
Role Summary:
Vyapar's Engineering team builds the technology platform that eases and digitizes our customers' bookkeeping and enables the transition of cumbersome accounting data from general bookkeeping to a digitized always available resource.
The Javascript engineer will be responsible for the developing features in Vyapar application. Strong understanding of HTML, CSS, JavaScript, Responsive design, JQuery, React, database etc. concepts is critical
Key Responsibilities:
- Translate designs and wireframes into high-quality code.
- Design, build and maintain high performance, reusable, and reliable code.
- Ensure the best possible performance, quality, and responsiveness of the application.
- Use of complex algorithm to build the business requirements.
- Help maintain code quality, organization, and automatization.
- Ability to understand business requirements and translate them into technical requirements
Desired Skills And Requirements
Must have
- Strong JavaScript
- HTML, CSS
- React/Angular/JQuery/Vue
- Problem-solving skills, and Data Structures.
- Strong knowledge of SQL database or RDBMS.
Good to have
- Familiarity with RESTful APIs to connect applications to back-end services.
- Strong knowledge of Web UI design principles, patterns, and best practices.
- Experience with offline storage and performance tuning.
- Experience and understanding of database concepts and sql queries.
- Familiarity with cloud message APIs and push notifications.
- Familiarity with continuous integration.
- A knack for benchmarking and optimization.
Experience:
- Minimum 4 years of experience in JavaScript
- Minimum 3 years of experience in HTML, CSS
- Minimum 3 years of experience in SQL/ RDBMS.
Education:
- A full-time B.E/ B.Tech Degree from a recognized university.
• As a Python full-stack developer, your role would involve design development and deploy full-stack applications out of Artificial intelligence projects with a focus on low latency and scalability.
• You also need to optimize the application for better performance and a large number of concurrent users.
• A strong technologist we care about doing things the right way rather than just doing them and thrives in a complex and challenging environment.
Who are we looking for?
• Bachelors / Masters in Computer Science or equivalent with at least 3+ years of professional experience.
• Solid understanding of design patterns, data structures, and advanced programming techniques
• As an Engineer in our team, you will design, code, test, and debug quality software programs.
• Strong software design and architectural skills in object-oriented and functional programming styles.
• Python, Celery, RabbitMQ, Kafka, Multithreading, Async, Microservices, Docker, Kubernetes.
• Experience in working with Machine Learning Pipelines
• Experience in Reactjs.
• Experience in Celery, RabbitMQ/Kafka.
• Experience in Unit Testing Tools.
• Experience in working with SQL & NonSql databases such as MySQL, Mongo DB.
• Exposure to cloud technologies.
• Demonstrate the ability to work in a fast paced and hyper-growth environment where the requirements are constantly changing.
• Nice to have: Experience developing products containing machine learning use cases.
• Familiar with agile techniques like code reviews, pair programming, collective code ownership, clean code, TDD and refactoring.
Your Impact:
• Implements Digital Consumer experiences based on a foundation of SFCC (Salesforce commerce cloud) to meet expected quality standards
• Ensures functional requirements and high-level solution designs are understood and are translated into detailed technical design
• Implement proofs of concept to prove any new technologies, application flows or integration scenarios and identify customizations needed to SFCC platform for meeting client requirements
• Guides the performance tuning and scalability of the ecommerce solution
• Diagnose and solve technical problems during implementation and support phases
Your Skills & Experience:
• 1-3 Years with 2+ years of implementing commerce application on any eCommerce platform in last 3 years
• If you have not worked in eCommerce platform, we can still discuss with you if you are expert in Java/.Net and understand REST/SOAP webservices.
• Demonstrate proficiency in build and release management using CI/CD strategies (leveraging tools like Jenkins and DevOps practices), implement Mocha/Chai unit and functional test cases in order to reduce costs while ensuring quality
• Contributes to designing, implementing and documenting the build release process as well as system configuration and deployment characteristics of the applications
• Participates in technical walkthroughs/ code reviews of other team members’ components, test plans and results and help them with gaps
• Collaborate with architect to define implementation processes and quality gates and standards
• Identifies risks and issues, and help monitor them
• Guides the development of reference and resource materials
• Mentors developers in improving their platform knowledge and development skills
• Communicate technical design to the developers and help/guide them in the implementation
• Participates in Agile sprints
Set Yourself Apart With:
• eCommerce platform certification
Understand the Business requirement and design,develop web application with Web API, C#, OOPS and Entity Framework.
- Design, develop, and unit test applications in accordance with established standards.
- Preparing reports, manuals and other documentation on the status, operation and maintenance of software.
- Analyzing and resolving technical and application problems
- Adhering to high-quality development principles while delivering solutions on-time and on-budget
- Providing third-level support to business users.
- Compliance of process and quality management standards
- Understanding and implementation of SDLC process
Primary Skill
- 2+ years of experience in Web API, C#.Net, OOPS and Entity framework
- Minimum 1+ years of experience on Web Application development HTML, CSS, JavaScript/JQuery, Entity framework and Linq Queries
- Must have a good exposure on query writing and DB management for writing stored procedures/ user-defined functions
Secondary Skills
- Experience in analysing existing code and debugging.
- Should have a solid understanding of the SDLC processes (Design, Construction, Testing, Deployment)
- Proven experience of delivering on-time and with quality
- Should have good unit testing skills to review his own development and identify all the defects and get it fixed before releasing the code
- Should have experience in developing ERP applications or Database Intensive Data Entry applications.
- Been on a same role for a period of 2 years or more
- Hands on experience of configuration management and version maintenance
- Full stack developers with experience in Developing products with Angular and C# APIs, from ground-up will be a plus.
Skills- Informatica with Big Data Management
1.Minimum 6 to 8 years of experience in informatica BDM development
2.Experience working on Spark/SQL
3.Develops informtica mapping/Sql
Our Client company is into Computer Software. (EC1)
What you will do:
- Work with stakeholders (product owners, project managers, and scrum masters) to define and clarify requirements.
- Provide technical and work direction to the other global developers (be their conduit to the local team)
- Hands-on development of defined architecture and design of both front-end and back-end programming.
- Ability to keep informed of industry trends and technologies.
- Ability to break down complex requirements into specific work items.
- Implement and carry out unit testing.
- Leverage the DevOps team to ensure the product can be automatically built, deployed, and tested using CI/CD pipelines across all of the release cycles from dev to production.
- Strong grasp of modern security principles and how to apply them to applications
Minimum Qualifications:
- Degree in Computer Science, technical field, or equivalent professional experience.
- Proven ability to develop resilient code that performs, and scales based on application usage.
- 6+ years of experience in developing using JavaScript and JavaScript libraries and frameworks such as Angular and React
- 6+ years of experience building applications using JavaScript, HTML, CSS, Web, JSON/XAML-based REST API.
- 3+ years of experience building RESTful web services using NodeJS
- Experience with Unit Testing Frameworks like UnitJS, Mocha
- Understanding of code versioning tools such as Git or Visual Studio Team Services
- Experience with Visual Studio, Visual Studio Code, Atom or Eclipse
- Excellent oral and written communication skills
- Ability to work in a distributed and global environment
- Understanding of building applications deployed in the cloud (Azure, AWS, GCP) leveraging PaaS and IaaS Services
- Able to work in a fast-paced environment with a diverse group of people
Preferred Qualifications:
- Proven ability to quickly learn new technologies
- Experience with agile methodologies
- Strong problem-solving orientation
- Can manage multiple competing tasks/projects at the same time
- Strong team and customer service focus
Roles and Responsibilities
A Store Manager is Responsible for all Sales & Operations of a retail store. Must be familiar with all aspects of retail operations, sales, customer relations & Technology.
- Responsible to meet sales goals.
- Create a customer service-oriented culture in the store.
- Ensure that retail merchandising is appealing to customers.
- Manage all other matters pertaining to store sales and perform additional tasks as required.
- Promote store sales through cold calling, marketing and advertisements.
- Manage inventory and Registers
- Billing & Handover
- Should have a complete knowledge of POS, reports understanding and MIS / willingness to learn.
- Crisp in money management and handover.
- Ensure all petty cash / petty cash vouchers are tallied and approved of.
Desired candidate profile:
- Graduate.
- Excellent spoken and written English and Kannada skills.
- Passion for Customer care and sales.
- Good knowledge of Pos.
- Excel skills preferred.
- Immediate availability.