11+ Business administration Jobs in Bangalore (Bengaluru) | Business administration Job openings in Bangalore (Bengaluru)

Responsibilities:

• Respond promptly and professionally to client inquiries via phone, email, or live chat.
• Handle a high volume of incoming emails and prioritize them based on urgency and importance.
• Provide accurate and timely information to clients, resolving their issues and addressing their concerns effectively.
• Demonstrate leadership qualities by assisting junior team members, providing guidance, and fostering a positive work environment.
• Manage backend processes related to customer support, ensuring smooth operations and timely resolution of issues.
• Collaborate with other departments, such as Sales and Product Development, to address client needs and improve overall customer satisfaction.
• Proactively identify opportunities for process improvement and implement solutions to enhance the efficiency of the support team.
• Maintain a high level of activity and engagement, ensuring that all client inquiries are handled promptly and efficiently.

Requirements:

• Bachelor's degree in Business Administration, Communication, or a related field.
• Excellent communication skills, both verbal and written, with a strong command of the English language.
• Ability to multitask and prioritize tasks effectively in a fast-paced environment.
• Strong leadership qualities, with the ability to motivate and inspire team members.
• Proficiency in backend processes related to customer support, including ticketing systems and CRM software.
• Demonstrated ability to work independently and as part of a team, with a proactive and solutions-oriented mindset.
• Flexibility to work shifts, including evenings and weekends, as needed.
• Experience in [specific industry or software], preferred but not required.

JOB DETAILS:

- Job Title: Senior Business Analyst

- Industry: Ride-hailing

- Experience: 4-7 years

- Working Days: 5 days/week

- Work Mode: ONSITE

- Job Location: Bangalore

- CTC Range: Best in Industry

Required Skills: Data Visualization, Data Analysis, Strong in Python and SQL, Cross-Functional Communication & Stakeholder Management

Criteria:

1. Candidate must have 4–7 years of experience in analytics / business analytics roles.

2. Candidate must be currently based in Bangalore only (no relocation allowed).

3. Candidate must have hands-on experience with Python and SQL.

4. Candidate must have experience working with databases/APIs (Mongo, Presto, REST or similar).

5. Candidate must have experience building dashboards/visualizations (Tableau, Metabase or similar).

6. Candidate must be available for face-to-face interviews in Bangalore.

7. Candidate must have experience working closely with business, product, and operations teams.

Description

Job Responsibilities:

● Acquiring data from primary/secondary data sources like mongo/presto/Rest APIs.

● Candidate must have strong hands-on experience in Python and SQL.

● Build visualizations to communicate data to key decision-makers and preferably familiar with building interactive dashboards in Tableau/Metabase

● Establish relationship between output metric and its drivers in order to identify critical drivers and control the critical drivers so as to achieve the desired value of output metric

● Partner with operations/business teams to consult, develop and implement KPIs, automated reporting/process solutions, and process improvements to meet business needs

● Collaborating with our business owners + product folks and perform data analysis of experiments and recommend the next best action for the business. Involves being embedded into business decision teams for driving faster decision making

● Collaborating with several functional teams within the organization and use raw data and metrics to back up assumptions, develop hypothesis/business cases and complete root cause analyses; thereby delivering output to business users

Job Requirements:

● Undergraduate and/or graduate degree in Math, Economics, Statistics, Engineering, Computer Science, or other quantitative field.

● Around 4-6 years of experience being embedded in analytics and adjacent business teams working as analyst aiding decision making

● Proficiency in Excel and ability to structure and present data in creative ways to drive insights

● Some basic understanding of (or experience in) evaluating financial parameters like return-on-investment (ROI), cost allocation, optimization, etc. is good to have

👉 ● Candidate must have strong hands-on experience in Python and SQL.

What’s there for you?

● Opportunity to understand the overall business & collaborate across all functional departments

● Prospect to disrupt the existing mobility industry business models (ideate, pilot, monitor & scale)

● Deal with the ambiguity of decision making while balancing long-term/strategic business needs and short-term/tactical moves

● Full business ownership working style which translates to freedom to pick problem statements/workflow and self-driven culture

Minimum 5+ years in backend engineering with strong system design expertise

Experience building scalable systems from scratch

Expert-level proficiency in Node.js

Deep understanding of distributed systems

Strong NoSQL design skills

Hands-on AWS cloud experience

Proven leadership and mentoring capability

Preferred candidates from SAAS/Software/IT Services based startups or scaleup companies

Job Summary:

We are seeking a highly skilled and certified Workday Functional Consultant with 5–10 years of hands-on experience in Workday implementation, support, and enhancement projects. The ideal candidate will hold certification in one or more of the following modules:

• Core HCM
• Core & Advanced Compensation
• Payroll & Absence
• Security
• Workday Help
• Recruitment

The role involves working closely with business stakeholders, HRIS teams, and technical consultants to deliver scalable and efficient Workday solutions aligned with business needs.

Key Responsibilities:

• Act as a subject matter expert (SME) in one or more certified Workday modules.
• Lead or support Workday implementations, enhancements, or optimization projects.
• Translate business requirements into functional configurations within Workday.
• Participate in or lead design sessions and provide functional recommendations.
• Configure and test Workday modules based on approved requirements.
• Support Workday system upgrades and new feature rollouts.
• Assist in resolving daily operational and production issues.
• Provide end-user training, documentation, and support.
• Work collaboratively with cross-functional teams including HR, Finance, IT, and external vendors.
• Ensure Workday security configuration and access control are aligned with compliance standards.
• Perform data analysis, validation, and reconciliation related to Workday transactions and integrations.

Required Qualifications:

• 5–10 years of hands-on Workday functional experience.
• Certification in at least one of the following Workday modules (must be current or verifiable):
• Core HCM
• Core & Advanced Compensation
• Payroll & Absence
• Security
• Workday Help
• Recruitment
• Experience in full lifecycle Workday implementation(s) or major enhancement projects.
• Strong knowledge of Workday business processes, security, and reporting.
• Excellent problem-solving, communication, and stakeholder management skills.
• Ability to work independently and collaboratively in a fast-paced environment.

Preferred Qualifications:

• Multi-module certification is a strong plus.
• Experience with Workday Studio or Integrations is a plus (even if not core responsibility).
• Familiarity with agile project methodologies.
• Workday reporting (custom reports, dashboards) experience.

This innovative startup offers ready to drink alcoholic beverages for the global Indian. They are disrupting a $35bn market by offering consumers more choice, better packaging and an aspirational experience. The company is on track to be sold in more than 1000 outlets by the end of the year, and has raised a seed round of ~ $500mn from well known VCs and founders including First Cheque, Letsventure and Bhavish Agarwal.

The company was founded by an IIT Bombay alum who has more than a decade of experience in established global FMCG companies like P&G, as well as startups like Ola and FoodPanda.

As a Key Account Manager, you will be developing and managing a portfolio of Key Accounts and handling off-premise as well on on-premise sales.

What you will do:

• Handling key accounts, strategizing and driving sales and ensuring increase in business for the company
• Acquiring a thorough understanding of the business needs and requirements of the key customers
• Educating and updating the customers about the company’s products
• Serving as an important link of communication between key customers and the management
• Building and maintaining long-term professional relationships with the customers, obtaining feedback from customers and also handling escalations, if any
• Handling contracts and renewal with regards to the key accounts assigned
• Handling the commercial agreements, pricing, quotations etc. of the key accounts managed and reporting the same to the management
• Periodic review and course correction of sales plans as well as the key accounts and reporting the same to the management
• Handling internal stakeholders such as various internal teams and external stakeholders such as customers
• Analyzing and having an in-depth knowledge of competition and current market trends and reporting the same to the management in regular intervals
• Ensuring compliance of Government rules, laws and regulations while handling various documents, contracts and agreements

Desired Candidate Profile

Skillset

Angular2+

Node.js

RESTfull API integration

Experience working with Docker and containerized applications

Experience working with Kubernetes or other container orchestration tools

Knowledge and understanding of working in AWS environments

Experience in full-stack development (with a passion)

RDBMS and Document Database

Experience with Agile/Scrum Development Methodology

Exposure to Continues Integration (CI/ CD)

Version control systems like Git/ TFS

( For SSE level this is mandatory)

• Developer testing
• Code review
• Requirement handling

Our ideal candidate is comfortable collaborating with Product Owners, UX and UI Designers, Data Scientists and senior technical team members to build sound solutions to complex business challenges. A Self-starter and problem-solver will thrive in this position.

You should be strong JavaScript developer comfortable in all areas of the software development lifecycle and have experience with React, Node, Mongo, MySQL and Express in a scalable production environment. Some Python and familiarity with AWS would be welcomed.

Focus Areas and Core Responsibilities

Accountable for day-to-day implementation and launch of product roadmap features and updates.

Collaborate with Data Science, Tech and UX teams to create systems design and information architecture based off of user stories and requirements. Ensure test cases are properly written.

Maintain and work on the continuous improvement and development of company tools.

Coordinate with dev ops and QA to ensure continuous integration and deployment of production ready code.

Skillset, Qualifications, and Experience

• 5+ years of web application development experience including strong working knowledge of JavaScript, ReactJS, NodeJS, Mongo and Express.
• Familiar with asynchronous programming and object-oriented programming best practices. Must have prior experience with MVC design pattern
• Experience with node and linux commands necessary for debugging installations and deployment locally and on cloud services such as AWS
• Strong familiarity with a variety of APIs and RESTful interfaces
• Familiar with various methods for performance optimization
• Ability to work with UX/UI team to create a frictionless user experience and pixel perfect web components and data visualizations
• Experience integrating security best practices into the SDLC
• Expert level Git, including branching and best practices to resolve merge conflicts
• 1+ years of Agile development experience
• Experience manipulating and working with data in a variety of forms: csv, xml, json, structured and unstructured
• Excellent communicator who can work independently and be a team player
• Passion for Technology: excitement for new technology, bleeding edge applications, and a positive attitude towards solving real world challenges