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Responsibilities:
- Respond promptly and professionally to client inquiries via phone, email, or live chat.
- Handle a high volume of incoming emails and prioritize them based on urgency and importance.
- Provide accurate and timely information to clients, resolving their issues and addressing their concerns effectively.
- Demonstrate leadership qualities by assisting junior team members, providing guidance, and fostering a positive work environment.
- Manage backend processes related to customer support, ensuring smooth operations and timely resolution of issues.
- Collaborate with other departments, such as Sales and Product Development, to address client needs and improve overall customer satisfaction.
- Proactively identify opportunities for process improvement and implement solutions to enhance the efficiency of the support team.
- Maintain a high level of activity and engagement, ensuring that all client inquiries are handled promptly and efficiently.
Requirements:
- Bachelor's degree in Business Administration, Communication, or a related field.
- Excellent communication skills, both verbal and written, with a strong command of the English language.
- Ability to multitask and prioritize tasks effectively in a fast-paced environment.
- Strong leadership qualities, with the ability to motivate and inspire team members.
- Proficiency in backend processes related to customer support, including ticketing systems and CRM software.
- Demonstrated ability to work independently and as part of a team, with a proactive and solutions-oriented mindset.
- Flexibility to work shifts, including evenings and weekends, as needed.
- Experience in [specific industry or software], preferred but not required.
About Us: We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge
team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company.
Job Role: Account Manager - Digital Growth
Experience Level: 2+ Years
Location: Bangalore, Karnataka (On-site)
Job Overview:
We’re looking for a proactive and detail-oriented Account Manager to drive brand growth and digital success. This role
is not just about managing digital campaigns but also about identifying business opportunities, enhancing brand
visibility, and using digital strategies to scale revenue.
You’ll be the main point of contact (POC), working closely with clients and internal teams to ensure smooth execution
across SEO, social media, paid marketing, and brand strategy.
What You’ll Do:
Brand & Business Growth
Understand the brand’s business goals and find new ways to grow revenue.
Identify partnerships, collaborations, and digital strategies to scale the brand.
Client & Project Management
Act as the primary POC for clients, ensuring smooth coordination and execution.
Keep track of all deliverables, deadlines, and feedback loops.
SEO & Digital Strategy
Work on SEO, content marketing, social media, and paid ads to boost visibility.
Monitor campaign performance, analyze data, and optimize strategies for better results.
Execution & Performance Tracking
Collaborate with designers, content creators, and performance marketers to execute campaigns.
Track key metrics, generate reports, and suggest improvements based on data insights.
What We’re Looking For:
● 2-3 years of experience in account management, digital marketing, or business strategy.
● A mix of business thinking + digital expertise (SEO, social media, paid ads, growth strategies).
● Strong communication and relationship-building skills.
● Ability to manage multiple projects, stay organized, and ensure timely execution.
● A problem-solver with a proactive and “get-things-done” attitude.
What is the role?
This role is for a passionate and meticulous Test Engineer, with a strong focus on ensuring a better customer experience through the hands-on implementation of QA best practices.
Key Responsibilities
- Designing test strategies, covering functional and non-functional requirements, planning, execution, reporting, and automating
- 100% automation accountability
- Multitask on release deliverables, customer issues, stakeholder management
- Ensuring traceability matrix processes between requirements, test design, and test cases artifacts to achieve 100% customer requirements coverage
- Plan and achieve code coverage targets via test design and test automation
- Prompt and meticulous in reporting the status of ongoing tasks/deliverables
- Challenging the status-quo, responding to opportunities/organization needs, showing proactive accountability with a strong focus on fundamentals of Test engineering
What are we looking for?
Mandatory skills:
- Deep understanding of SaaS/Web-based applications/ Micro Services architecture
- Strong in fundamentals of Functional and Non-functional testing concepts (Reliability, Stress, Load, Limits, Performance, Scalability, Usability, Security, Configuration/Compatibility, ad-hoc, etc.)
- Automation :
Selenium (Java) OR
API testing (Jmeter, RestAssured) - SDLC, STLC (Agile), JIRA, Defect Life Cycle
- At least 5+ years of experience in tech product companies.
- BE/BTech/MTech graduate
Pre Screening Questions?
PSQs:
- Are you willing to work as a 100% hands-on Individual Contributor?
- Do you have hands-on experience in test design strategies, covering both Functional and Non-functional testing?
- How many years of hands-on automation experience do you have?
- Please specify scripting languages and tools.
- Are you flexible to work from the office (Bangalore) as and when needed, in a hybrid model?
Whom will you work with?
You will work with a top-notch tech team and report to the engineering head.
Objectives of this Role
- Drive the product and business-planning process across cross-functional teams of the company
- Analyze consumer needs, current market trends, and potential partnerships from an ROI and build vs. buy perspective
- Assess current competitor offerings, seeking opportunities for differentiation
- Analyze product requirements and develop appropriate programs to ensure they’re successful achieved
- Develop, implement, and maintain production timelines across multiple departments
- Appraise new product ideas and strategize appropriate to-market plans
Daily and Monthly Responsibilities
- Drive the execution of all product lifecycle processes for products, including product research, market research, competitive analysis, planning, positioning, roadmap development, requirements development, and product launch
- Translate product strategy into detailed requirements for prototype construction and final product development by engineering teams
- Create product strategy documents that describe business cases, high-level use cases, technical requirements, revenue, and ROI
- Analyze market data to develop sales strategies, and define product objectives for effective marketing communications plans
- Collaborate closely with engineering, production, marketing, and sales teams on the development, QA, and release of products and balance of resources to ensure success for the entire organization
- Develop product positioning and messaging that differentiates TrustCheckr and its features across primary market segments
Skills and Qualifications
- Bachelor’s degree in product design or engineering or MBA
- Strong experience in a SaaS/Identity Space/Fintech is a plus
- 1 to 2 years of experience
response to market conditions. Support developing
the pricing strategy formulation to remain
competitive and enhance profitability. Analyze
competition and industry trend.
Develop pricing strategy across various product lines to position the products based on value and competitive
situation.
Develop Methodology for calculating List Price, Price Floor, Price ceiling for various product lines within various
market segments in relation to the value. Maintain corporate price list and periodically update appropriately
Develop tools for estimating cost for quotes for new products.
Transition the organization from cost plus pricing model to value pricing model
Develop value pricing model and implement it for all new products.
Define approval standards and processes
Perform financial evaluation to assess pricing action effectiveness
Lead the Price increase process/change management process for the organization. Work with sales, management,
and product managers to implement the Price changes into the market and to product
Business cases for new pricing proposals
Bespoke pricing proposals with authority matrix and compliance
Conduct training on pricing to sales teams
Propose new models and product features to improve gross margin and increase revenue
Conduct field research including competition analysis, industry analysis , trend tracking and develop Insights based
on inference
Develop a methodology to identify margin leakages and recommend approaches of improvement
Perform partnering with buyers, product managers and sales department to ensure integrated profit maximizing
approach to market
Analyse financial impact of price approach in view of overall history as well as profitability of customer
Performance Indicators
Top line revenue growth
Improved Margins
Average revenue per contract
Customer acquisition cost
Lifetime value
8 yrs overall experience with at least 3
years in a similar role
Graduation in a relevant stream
- In depth knowledge of pricing
strategies, processes, initiatives and
creating pricing process
documentation.
- Experience in SaaS pricing models
and Value based pricing
- Proficiency in Data Mining
- Good understanding of the business
model
- Numerical data
- Analytical mind with a strategic ability
- Strong attention to detail.
- Understanding of Financial Statements
- Excellent communication, negotiation
and stakeholder management skills
NodeJS (Node.js)
MongoDB
Express• Nodejs
• Data structure & Algorithms
DESIRED SKILLS & EXPERIENCE
• BE/BTech in Computer Science or related technical discipline
• Good knowledge of JavaScript, JSON, Relational/NoSQL DB,
• Experience in writing modular/reusable code using JavaScript frameworks like Node JS, Express JS etc.
• Knowledge of Restful Web Services
• Understanding of OOPS, Data Structure, and Algorithms
• Knowledge of Python will be a plus point.
• Good Analytical and Problem-solving skills
• Knowledge of source control tools, preferably GIT
• Familiar with Agile methodologies
Go Programming (Golang)- Lead the tech team on daily project development including legacy system refactor and new feature implementation
- At least 4+ years of people management experience.
- Design, build and maintain our trading systems that deal with trade matching, accounting, financial reporting, liquidity, and risk management.
- Articulate a long-term vision for maintaining and scaling our trading systems.
- Liaise with business, product team members, and senior leadership to turn our product and technical vision into a tangible roadmap.
Minimum Qualifications:
- Experience in leading a team to design and build services that are highly scalable and robust.
- 5+ years of professional experience with at least one of the following languages: Go (preferred).
- Solid knowledge of multithreading, enterprise integration pattern, microservice.
- Fluent English speaker.
- Bachelor's degree in a technical field
Nice to have:
- Full-stack experience: knowledge of Javascript React, IOS and Android app development.
- Knowledge of Ethereum-like blockchains.
- Experience in crypto exchange development.
- Experience in building systems in the finance industry.
- Familiar with DevOps work with AWS or GCP
Conditions:
- Do something meaningful; Be a part of the future of financial technology and the no.1 company in the industry
- Fast-moving, challenging and unique business problems
- International work environment and flat organization
- Great career development opportunities in a growing company
- Possibility for relocation and international transfers mid-career
- Competitive salary
- Flexible working hours, Casual work attire
Our Client company is into Computer Software. (EC1)
- Participate in planning, implementation of solutions, and transformation programs from legacy system to a cloud-based system
- Work with the team on Analysis, High level and low-level design for solutions using ETL or ELT based solutions and DB services in RDS
- Work closely with the architect and engineers to design systems that effectively reflect business needs, security requirements, and service level requirements
- Own deliverables related to design and implementation
- Own Sprint tasks and drive the team towards the goal while understanding the change and release process defined by the organization.
- Excellent communication skills, particularly those relating to complex findings and presenting them to ensure audience appeal at various levels of the organization
- Ability to integrate research and best practices into problem avoidance and continuous improvement
- Must be able to perform as an effective member in a team-oriented environment, maintain a positive attitude, and achieve desired results while working with minimal supervision
Basic Qualifications:
- Minimum of 5+ years of technical work experience in the implementation of complex, large scale, enterprise-wide projects including analysis, design, core development, and delivery
- Minimum of 3+ years of experience with expertise in Informatica ETL, Informatica Power Center, and Informatica Data Quality
- Experience with Informatica MDM tool is good to have
- Should be able to understand the scope of the work and ask for clarifications
- Should have advanced SQL skills. Including complex PL/SQL coding skills
- Knowledge of Agile is plus
- Well-versed with SOAP, Webservice, and REST API.
- Hand on development using Java would be a plus.
2018 Forbes Indonesia Choice Award winner and Galen Growth’s 2018 Most
Innovative HealthTech Startup in Asia. Ours is a secure health-tech platform with a mission tosimplifying access to healthcare by connecting millions of patients with licensed doctors, insurance, labs, and pharmacies in one mobile application.
Key Job Responsibilities:
- He/She is a responsive team player who can proactively contribute for building technicalstrategies for applications and systems by promoting an understanding of the technology andbusiness roadmap.
- He /she is someone who thrives in a fun, fast-paced, dynamic, startup-like environment.
- Work very closely with various business stakeholders to drive the execution of multiplebusiness plans and technologies.
- Work closely with Product, Design, and Marketing to conceive features, plan projects, andbuild roadmaps
- Prior experience with scalable Architecture managing team of minimum 5 engineers andcoaching, mentoring while maintaining a role with code development.
- Proven history of contributing to product strategy and shipping products with multi-functionalteams.
- Highly involved in recruitment while building team also leading app development for bothplatforms
- Promote and support company policies, procedures, mission, values, and standards of ethicsand integrity.
Minimum Qualification:
- Total of 10+ years experience
- Hands-on working on Java ( {Language understanding - Java 8, Lambdas, Collections,popular frameworks & libraries}, JVM, GC tuning, performance tuning)
- Worked on REST frameworks/libraries like Spring MVC, Spring Boot, Dropwizard, RESTExpress etc
- Worked on Relational data stores viz. MySQL, Oracle, or Postgres
- Worked on Non-relational data stores viz. Cassandra, HBase, Couchbase, MongoDB, etc
- Worked on caching infra viz. Redis, Memcached, Aerospike, Riak, etc
- Worked on Queueing infra viz. Kafka, RabbitMQ, ActiveMQ etc
Regards,
Volks consulting
XML
- Excellent knowledge with proven implementation experience of:
- Axiom Controller View V9 / V10 (2+ years’ experience).
- Building and configuring Axiom workflows to solve complex business problems and mapping to Axiom data dictionaries.
- XBRL and template disclosure submission including taxonomy, data point model and validations experience.
- Knowledge of EU regulatory reporting requirements (COREP/Statistical) with strong Capital knowledge.
- Packaging, deploying, branching Axiom solution including upgrades as part of the software development lifecycle.
- Oracle PL/SQL.
Company: Axis Bank
Designation: Relationship Executive
Job Description :
- Assisting the Client Support Manager in developing efficient systems to support the work of the Client Support Team.
- Revenue generations through Cross Selling products & Interest Collection.
- Maintain good relationships with clients so that the business can
maximize the value of those relationships.
- Customer Relationship and Follow-up.
- Maintenance of important registers and daily reports.
- Cash Management and accounting.
- Canvasing and sourcing of New Customers to increase Gold loanBusiness, Gold Appraisal.
Requirements and Qualifications:
- Languages: Hindi and English
- Bachelor’s degree in business, marketing, management, or related field
- B.A freshers also apply
Experience :
- 0 – 1.5 years of experience in a sales or customer service role.
SALARY: Upto 4L /per annum
Incentive ; 40k per 3 months for average performance
Upto 1L for efficient and talented performance
Location : Crescent 3,Prestige shantinikethan, Near IPTL Main Road , Bengaluru,Karnataka-560067.
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