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Responsibilities:
- Respond promptly and professionally to client inquiries via phone, email, or live chat.
- Handle a high volume of incoming emails and prioritize them based on urgency and importance.
- Provide accurate and timely information to clients, resolving their issues and addressing their concerns effectively.
- Demonstrate leadership qualities by assisting junior team members, providing guidance, and fostering a positive work environment.
- Manage backend processes related to customer support, ensuring smooth operations and timely resolution of issues.
- Collaborate with other departments, such as Sales and Product Development, to address client needs and improve overall customer satisfaction.
- Proactively identify opportunities for process improvement and implement solutions to enhance the efficiency of the support team.
- Maintain a high level of activity and engagement, ensuring that all client inquiries are handled promptly and efficiently.
Requirements:
- Bachelor's degree in Business Administration, Communication, or a related field.
- Excellent communication skills, both verbal and written, with a strong command of the English language.
- Ability to multitask and prioritize tasks effectively in a fast-paced environment.
- Strong leadership qualities, with the ability to motivate and inspire team members.
- Proficiency in backend processes related to customer support, including ticketing systems and CRM software.
- Demonstrated ability to work independently and as part of a team, with a proactive and solutions-oriented mindset.
- Flexibility to work shifts, including evenings and weekends, as needed.
- Experience in [specific industry or software], preferred but not required.
Strong Manager – Customer Success, Account management Profile
Mandatory (Experience 1) – Must have 6+ years of overall experience with atleast 4+ Years in Customer Success role
Mandatory (Experience 2) – Must have 1+ years of experience in AdTech industry
Mandatory (Experience 3) – Must have experience managing clients in the outside India market (Preferably US/America clients)
Mandatory (Experience 4) – Must have cross-functional experience working closely with Sales, Product, and Ad Operations teams for campaign execution, performance optimization, and client delivery.
Mandatory (Experience 5) – Must have strong technical understanding of digital advertising / programmatic platforms/software products
Mandatory (Company): B2B SaaS (AdTech experience is highly preferred)
Mandatory (Stability) : Candidate must have no frequent job hops and a minimum of 1+ year in the current organization.
Mandatory (Note1): Please ensure candidates have read about media.net and the industry before the screening call
Mandatory (Note2): Please ensure candidates have added numbers/metrics in resume
Are you a Product Manager with a deep love for pets and a passion for creating exceptional customer experiences? Do you want to be part of a hyper-growth company that truly puts pet parents in control of their mission to give the best to their pets?
Supertails is on a mission to revolutionize pet care in India, and we're looking for a Product Manager to own and scale our customer experience initiatives for the e-commerce division. We are a tech-first company backed by India’s top consumer investors, and we believe the right product, augmented with AI, is the way to solve customer needs.
If you believe technology can transform pet care outcomes and thrive in a hyper-growth environment, this is for you.
Who are we looking for?
You are a first-principles product thinker who understands user journeys and is excited to improve the post-purchase experience through technology. You have a strong pulse on customer behavior, CX, and operational excellence, and have likely worked in B2C e-commerce environments.
You'll be a great fit if you are:
- A pet parent
- Passionate about building intuitive, high-impact user-facing services.
- Someone who thrives in environments with high ownership and cross-functional collaboration.
- A collaborative leader and a passionate advocate for the customer, skilled at aligning cross-functional teams to build the best possible experience.
- A data-savvy product builder who is excited to define the key metrics and build the foundation for a data-driven customer experience.
- Able to analyze user behavior, postulate theories, run experiments, and iterate rapidly.
- You have at least 2-3 years of experience in product management, preferably within e-commerce or retail tech.
Why you'll love this role:
- Be a Pet Parent: Your empathy and firsthand experience with pets are our superpowers—this is a non-negotiable for us!
- Disrupt a Booming Market: Play a key role in a 25% CAGR pet care industry, backed by top investors.
- Impact-Driven: Improve the post-purchase experience, solve customer queries, and empower agents, making a real difference for pet families.
- Ready to combine your product prowess with your passion for pets? Come build the future of pet care with us!
1+ years of proven experience in ML/AI with Python
Work with the manager through the entire analytical and machine learning model life cycle:
⮚ Define the problem statement
⮚ Build and clean datasets
⮚ Exploratory data analysis
⮚ Feature engineering
⮚ Apply ML algorithms and assess the performance
⮚ Codify for deployment
⮚ Test and troubleshoot the code
⮚ Communicate analysis to stakeholders
Technical Skills
⮚ Proven experience in usage of Python and SQL
⮚ Excellent in programming and statistics
⮚ Working knowledge of tools and utilities - AWS, DevOps with Git, Selenium, Postman, Airflow, PySpark
Job Requirements:
1. Responsible for making outbound calls and regular follow-up on leads assigned.
2. Build a strong relationship/Trust with customers by Understanding the customer.
3. Process the Revenue generation by following Cold calling and follow-ups frequently.
4. Strong to give Demos/Presentations to the clients online and convert them to potential clients.
5. Strong enough to give revenue to the company and able to deliver results on time.
6. Motivated enough to do marketing Research on different CRM applications/software as per the client’s requirements.
7. Requirements, Explain the product or service to potential customers and suggest the right products to the customers.
8. Handling customer queries and resolving the issues related to them.
9. He/she should have great communication and convincing skills and be able to reach targets.
10. He/She should be okay to give the physical demos if necessary or if requested by the client in rare cases.
Job Description:
We are looking for a good JavaScript developer who is proficient with React.js. Your primary focus will be on developing user interface components and implementing them following well-known React.js workflows (such as Flux or Redux). You will ensure that these components and the overall application are robust and easy to maintain. You will coordinate with the rest of the team working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and quality product is important.
Responsibilities
- Developing new user-facing features using React.js
- Building reusable components and front-end libraries for future use
- Translating designs and wireframes into high-quality code
- Optimizing components for maximum performance across a vast array of web-capable devices and browsers
Skills:
- Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
- Thorough understanding of React.js and its core principles
- Experience with popular React.js workflows (Redux)
- Familiarity with newer specifications of ECMAScript
- Experience with data structure libraries (e.g., Immutable.js)
- Knowledge of isomorphic React is a plus
- Familiarity with RESTful APIs
- Knowledge of modern authorization mechanisms, such as JSON Web Token
- Familiarity with modern front-end build pipelines and tools
- Ability to understand business requirements and translate them into technical requirements
- A knack for benchmarking and optimization
- Familiarity with code versioning tools (such as Git, SVN, and Mercurial)
Dear Candidate,
Greetings from WinWire Technologies.
we are currently hiring for Powerapps
Designation – SSDE/ML
Technology – SharePoint, Power Apps
Location – Hyderabad or Bangalore
Experience – 4 to 8 Years
Job/Role Description
- Should have the ability to implement solutions based on the technical design document and discussions with Tech Leads / Architects.
- Should have the ability to identify and implement software development best practices.
- Should have the ability to collaborate with other team members to deliver the solution.
- Should have the ability to troubleshoot issues.
Primary Skills
- Should have the experience to build responsive UI using Power Apps.
- Should have the experience to build workflows using Power Automate.
- Should have the experience to connect, store and retrieve data via SharePoint Online or Common Data Service or Data Verse.
Thanks & Regards
Gangadhar S
Need salesforce experience.
Apply for more details
Job Description
Experience: 3+ yrs
We are looking for a MySQL DBA who will be responsible for ensuring the performance, availability, and security of clusters of MySQL instances. You will also be responsible for design of database, database architecture, orchestrating upgrades, backups, and provisioning of database instances. You will also work in tandem with the other teams, preparing documentations and specifications as required.
Responsibilities:
Database design and data architecture
Provision MySQL instances, both in clustered and non-clustered configurations
Ensure performance, security, and availability of databases
Prepare documentations and specifications
Handle common database procedures, such as upgrade, backup, recovery, migration, etc.
Profile server resource usage, optimize and tweak as necessary
Skills and Qualifications:
Proven expertise in database design and data architecture for large scale systems
Strong proficiency in MySQL database management
Decent experience with recent versions of MySQL
Understanding of MySQL's underlying storage engines, such as InnoDB and MyISAM
Experience with replication configuration in MySQL
Knowledge of de-facto standards and best practices in MySQL
Proficient in writing and optimizing SQL statements
Knowledge of MySQL features, such as its event scheduler
Ability to plan resource requirements from high level specifications
Familiarity with other SQL/NoSQL databases such as Cassandra, MongoDB, etc.
Knowledge of limitations in MySQL and their workarounds in contrast to other popular relational databases
We are looking for a highly motivated and skilled Lead Backend Developer who can understand both the engineering and business context in a technical ecosystem and manage the software development life cycle, from planning and prioritizing to testing and release. If you have hands-on experience developing large scale web applications in Java with spring, hibernate frameworks and are ready to lead a team of developers, we'd like to meet you.
Requirements
- 5+ years of software development experience including 4+ years of deep, hands on experience in building highly scalable web-based backend applications using Java and Spring ecosystem
- BE/BTech in Computer Science or a related field or equivalent practical experience
- Great problem-solving skills with solid data structures and algorithms knowledge
- Has extensively used the Spring ecosystem – Spring Boot, REST API Development, ORM tools like Hibernate
- Excellent knowledge of Relational Databases, SQL and ORM technologies (JPA2, Hibernate)
- Profound insight of Java and JEE internals (Class loading, Multi-Threading, Memory Management, Transaction management etc)
- Experience of coaching and mentoring junior developers with good delegation and time-management skills
- Implemented CI/CD in any of the projects done
- Strong understanding of Agile and Lean software development processes and practices
- Excellent knowledge and hands-on experience of Elastic Search
- Has designed relational databases; conversant with SQL
- Knowledge of Jenkins/ Docker and Devops
- Knowledge of Redis or similar technology
- Worked with some or all of these AWS services: EC2; lambda; SQS/SNS; Elastic Search, Transcoder
- Understanding and experience of building services and applications using principles of service-oriented architecture, preferable using REST or SOAP
- Contributed in the creation of end-to-end automation tests (functional or non-functional)
- Worked with WebSocket, Push notifications etc
Desired Skills
- Experience in ELK stack
- Knowledge of Video tools like FFMPEG, Wowza / Node Media Streaming
- Understanding of different video formats, streaming, CDN etc
- Understanding of Machine Learning Models, Pipelines etc
- Experience in functionally and technically leading teams while contributing hands-on on design and code.
- Solid hands-on experience in software development covering Angular 4 to Angular 8 version
- Solid understanding of Node js
- Solid understanding of Jasmine , Karma , protractor
- Solid understanding of agile development model and strong communication, collaboration skills






