11+ Business administration Jobs in Bangalore (Bengaluru) | Business administration Job openings in Bangalore (Bengaluru)

Responsibilities:

• Respond promptly and professionally to client inquiries via phone, email, or live chat.
• Handle a high volume of incoming emails and prioritize them based on urgency and importance.
• Provide accurate and timely information to clients, resolving their issues and addressing their concerns effectively.
• Demonstrate leadership qualities by assisting junior team members, providing guidance, and fostering a positive work environment.
• Manage backend processes related to customer support, ensuring smooth operations and timely resolution of issues.
• Collaborate with other departments, such as Sales and Product Development, to address client needs and improve overall customer satisfaction.
• Proactively identify opportunities for process improvement and implement solutions to enhance the efficiency of the support team.
• Maintain a high level of activity and engagement, ensuring that all client inquiries are handled promptly and efficiently.

Requirements:

• Bachelor's degree in Business Administration, Communication, or a related field.
• Excellent communication skills, both verbal and written, with a strong command of the English language.
• Ability to multitask and prioritize tasks effectively in a fast-paced environment.
• Strong leadership qualities, with the ability to motivate and inspire team members.
• Proficiency in backend processes related to customer support, including ticketing systems and CRM software.
• Demonstrated ability to work independently and as part of a team, with a proactive and solutions-oriented mindset.
• Flexibility to work shifts, including evenings and weekends, as needed.
• Experience in [specific industry or software], preferred but not required.

About Us: We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that

wants its clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company.

Why Moshi Moshi? The learning curve at Moshi Moshi is very high when compared to the industry average and that's primarily because you get to work with Companies / Brand managers / Marketers of different sizes and thought processes who push you to think better and faster. So, Hop on to the ride we dearly call Moshi Moshi and let's Say hello to the world.

PS:- We are also very close to a lot of food joints and breweries, so in case your manager/boss gives you a lot of work or is Expecting the Extra, you can quickly grab a recharge and continue with your everyday

life struggles. We can't do much about the manager!

Job Role: Video Editor

Experience Level: 1.5+ years

Location: Bangalore, Onsite

Job Description: We are looking for someone with previous social media reels edit/ creation experience who holds an experience of 1 Year plus

Responsibilities:-

● Creation of Social media posts, reels, etc .

● Edit videotapes, insert music, dialogue, and sound effects, and arrange films into sequences.

● Correct errors, using editing equipment.

● Must know motion graphics.

● Minimum 8-10 edits in a day.

● Should be a master in Adobe After Effects, Photoshop, Illustrator and Adobe Premiere Pro.

Digital Marketing Expert - B2B ABM & Performance

About ProductNova:

ProductNova is a fast-growing product development startup. We are a team of Product and Business Growth Experts enabling organizations in building new Product Portfolios, Transform into Product organizations, Identify business opportunities, Innovate and Scale Businesses.

For early-stage organizations and startups, we shape ideas into products, identify the right customer base and product market fit, define the product, provide marketing and sales enablement, plan the GTM, launch, iterate and scale.

For established organizations, we Transform them into product organizations, identify business & product areas to scale and help revamp the products across new regions and customer segments. We enable innovation, build new product portfolios and help grow the businesses Exponentially.

We are also building our own B2B SaaS Products

The Role:

As a Digital Marketing Expert at ProductNova, you will play a pivotal role in shaping and executing comprehensive digital marketing strategies to drive product and business growth. You will be responsible for driving marketing campaigns across channels and growing our businesses.

Key Responsibilities:

B2B SaaS Marketing Expertise: Lead generation, SEO, PPC, CRM tools, ABM, and data-driven campaigns. Excellence in aligning sales strategies, customer journey mapping, and delivering measurable growth through innovative marketing.

ABM And Performance Marketing: Identify, source and nurture high-value accounts, crafting personalized campaigns, optimizing paid channels, and measuring ROI across digital touchpoints. Align marketing with sales to accelerate pipeline and deliver scalable, impactful campaigns that balance brand visibility with revenue-focused outcomes.

Lead Generation: Build and optimize B2B and B2C Lead gen pipeline for ProductNova and its clients for their respective products and services across channels.

Digital Marketing Strategy: Formulate and execute robust digital marketing strategies aligned with ProductNova, our partner objectives and overall business goals. Tweak and optimize existing strategies to grow revenue 2X.

Campaign Management: Oversee the end-to-end management of digital marketing campaigns, ensuring seamless execution and optimization for maximum ROI. Utilize data-driven insights to continuously refine and enhance campaign performance.

Channel Expertise: Demonstrate expertise across various digital marketing channels, including but not limited to Meta, Google, SEO, SEM, social media, Email marketing, and Content marketing. Identify new and emerging channels to explore and incorporate into the overall marketing mix.

Analytics and Reporting: Implement robust analytics frameworks to measure and analyze the performance of digital marketing campaigns.

Qualifications:

• Any professional degree/MBA in Digital marketing.
• Min 2 yrs+ experience in B2B Digital marketing with a focus on product and business growth.
• Strong leadership skills with the ability to motivate a high-performing team.
• In-depth knowledge of digital marketing channels, tools, and analytics platforms.
• Exceptional analytical and problem-solving abilities.
• Excellent communication and interpersonal skills.

If you are a results-driven digital marketing professional with a passion for driving business growth, we invite you to join our dynamic team at ProductNova.

• Developing new user-facing features using React.js
• Building reusable components and front-end libraries for future use
• Translating designs and wireframes into high-quality code
• Optimizing components for maximum performance across a vast array of web-capable devices and browsers

• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
• Thorough understanding of React.js and its core principles
• Experience with popular React.js workflows (Redux)
• Familiarity with newer specifications of ECMAScript
• Experience with data structure libraries (e.g., Immutable.js)
• Knowledge of isomorphic React is a plus
• Familiarity with RESTful APIs
• Knowledge of modern authorization mechanisms, such as JSON Web Token
• Familiarity with modern front-end build pipelines and tools
• Ability to understand business requirements and translate them into technical requirements
• A knack for benchmarking and optimization
• Familiarity with code versioning tools (such as Git, SVN, and Mercurial)

·        Managing large amounts of outbound calls in a timely manner.

·        Identify customers' needs, clarify information, research every issue, and provide solutions.

·        Seize opportunities to build comfort with customers and handhold them in Educating them about our product offerings and closing the sale of products.

·        Build sustainable relationships and engage customers by taking the extra mile.

·        Developing knowledge of customer needs and trends to improve customer satisfaction and loyalty.

·        Frequently attend training sessions to improve knowledge and performance level.

·        Meet personal/team qualitative and quantitative target

• S/MS degree in Computer Science, Engineering or a related subject
• Proven working experience in software development
• Working experience in iOS development
• Have published one or more iOS apps in the app store
• A deep familiarity with Objective-C and Cocoa Touch
• Experience working with iOS frameworks such as Core Data, Core Animation, Core Graphics and Core Text
• Experience with third-party libraries and APIs
• Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies
• Solid understanding of the full mobile development life cycle

• 7+ years of experience in System Administration, Networking, Automation, Monitoring
• Excellent problem solving, analytical skills and technical troubleshooting skills
• Experience managing systems deployed in public cloud platforms (Microsoft Azure, AWS or Google Cloud)
• Experience implementing and maintaining CI/CD pipelines (Jenkins, Concourse, etc.)
• Linux experience, flavours: Ubuntu, Redhat, CentOS (sysadmin, bash scripting)
• Experience setting up monitoring (Datadog, Splunk, etc.)
• Experience in Infrastructure Automation tools like Terraform
• Experience in Package Manager for Kubernetes like Helm Charts
• Experience with databases and data storage (Oracle, MongoDB, Postgres SQL, ELK stack)
• Experience with Docker
• Experience with orchestration technologies (Kubernetes or DC/OS)
• Familiar with Agile Software Development