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Responsibilities:
- Respond promptly and professionally to client inquiries via phone, email, or live chat.
- Handle a high volume of incoming emails and prioritize them based on urgency and importance.
- Provide accurate and timely information to clients, resolving their issues and addressing their concerns effectively.
- Demonstrate leadership qualities by assisting junior team members, providing guidance, and fostering a positive work environment.
- Manage backend processes related to customer support, ensuring smooth operations and timely resolution of issues.
- Collaborate with other departments, such as Sales and Product Development, to address client needs and improve overall customer satisfaction.
- Proactively identify opportunities for process improvement and implement solutions to enhance the efficiency of the support team.
- Maintain a high level of activity and engagement, ensuring that all client inquiries are handled promptly and efficiently.
Requirements:
- Bachelor's degree in Business Administration, Communication, or a related field.
- Excellent communication skills, both verbal and written, with a strong command of the English language.
- Ability to multitask and prioritize tasks effectively in a fast-paced environment.
- Strong leadership qualities, with the ability to motivate and inspire team members.
- Proficiency in backend processes related to customer support, including ticketing systems and CRM software.
- Demonstrated ability to work independently and as part of a team, with a proactive and solutions-oriented mindset.
- Flexibility to work shifts, including evenings and weekends, as needed.
- Experience in [specific industry or software], preferred but not required.
🚀 Hiring: Tableau Developer
⭐ Experience: 5+ Years
📍 Location: Pune, Gurgaon, Bangalore, Chennai, Hyderabad
⭐ Work Mode:- Hybrid
⏱️ Notice Period: Immediate Joiners or 15 Days
(Only immediate joiners & candidates serving notice period)
We are looking for a skilled Tableau Developer to join our team. The ideal candidate will have hands-on experience in creating, maintaining, and optimizing dashboards, reports, and visualizations that enable data-driven decision-making across the organization.
⭐ Key Responsibilities:
✅Develop and maintain Tableau dashboards & reports
✅Translate business needs into data visualizations
✅Work with SQL & multiple data sources for insights
✅Optimize dashboards for performance & usability
✅Collaborate with stakeholders for BI solutions
Requirement
Position : Sr React Js Developer
Location : Bangalore
Experience : MIN 4 years
Mandatory skills :
Reactjs, Javascript, Redux
NP : Immediate to 15 days
Ctc : As per company norms
Snr Web developer (New)
Knowledge in react JS, Javascript, HTML, CSS
Understanding of advanced hooks, redux, saga concepts, context API
Advanced understanding of ES6, ES7 JS, advanced javascript and typescript features
Understanding of coding practices, best practices, architecture
Understanding of advanced concepts in reactJS like observables, interceptors, code splitting, performance enhancement and SEO
Regards
sunitha,
HR Executive
- 15+ years of Experience in OFSAA Financial Solution Data Foundation and OFSAA Regulatory reporting solutions
- Expert in enterprise solution architecture and design
- Strong understanding in the OFSAA Data Model, Dimension Management and Enterprise Data Warehouse Knowledge.
- Strong Understanding of OFSAA instrument balances reconciliation with General Ledger Summary Level balances
- Experience in defining and build the OFSAA data architecture and sourcing strategy to ensure data accuracy, integrity and quality.
- Understanding of Banking treasury products, US Fed regulatory etc.
- Strong understanding of data lineage. building
- Strong in OFSAA Data Management Tools Knowledge (F2T/T2T/PLT/SCD’s).
- Experience in Business rules configurations in OFSAA framework
- Strong Experience in deploying OFSAA platform (OFSAAI – OFSAA Infrastructure) and installation of OFSAA application - preferably OFSAA 8.x onwards.
Content Writer
Responsibility
- Produce well-researched content for publication, social channel and website.
- Organize writing schedules to complete drafts of content or finished projects within deadlines
- Follow an editorial calendar, collaborating with other members of the content production team to ensure timely delivery of materials
- Develop related content for multiple platforms, such as websites, email marketing, product descriptions, videos, and blogs
- Monitor and analyze the performance of key performance indicators (KPIs) to offer suggestions for improvement
- Use search engine optimization (SEO) strategies in writing to maximize the online visibility of a website in search results
- Identify customers’ needs and gaps in our content and recommend new topics.
- Ensure all-around consistency (style, fonts, images and tone).
- Update website content as needed.
- Video Content Writing
Qualifications for Content Writer
- 1- 6 months experience as Content Writing Internship or Bachelor's degree in communications, marketing, english, journalism, or related field.
- Proven work experience as a Content Writer, https://resources.workable.com/copywriter-job-description">Copywriter or similar role.
- Experience doing research using multiple sources.
- Strong interpersonal skills and willingness to communicate with clients, colleagues, and management
- Portfolio of published articles.
- Good time management skills, including prioritizing, scheduling, and adapting as necessary
- Familiarity with each client's requirements and the company's brand image, products, and services

Our client is software services company based in Bangalore
- Document technical and functional specifications
- Perform unit testing of objects/ solutions created
- Perform configuration, integration, and personalizations in Oracle HCM EBS/Cloud
- Work in a functional and technical capacity and analyze business requirements, design, develop and deploy solutions
- Excellent troubleshooting, analytical and problem-solving skills
- Explore & investigate the client's pain areas, extend the scope, and keep the client satisfied
Experience and Skills:
- Minimum a Bachelor’s degree.
- 3 to 10 years of experience as an Oracle HCM Techno-Functional Consultant
- 30% Functional and 70% Technical
- Strong experience in core HR, Payroll, Fast Formula, OTL and SSHR
- Should have expertise in Oracle HCM Cloud advanced tools such as HCM Extracts, HDL, PBL, BI Publisher, OTBI, Application Security, Page Composer, Page Configurator, REST APIs, SOAP, Webservices
- Able to provide strong leadership to develop best practices for effective Techno functional support for the enterprise business process area
- Good communication skills
- In-depth knowledge of the business process and capability to understand business requirements.
About our Client
Our client is a B2B2C tech firm backed by India’s largest retailer and tech venture capitalist founded by founders - IITB Graduates who are experienced in retail, ecommerce and fintech
It aims to become one app to manage all your brands loyalty points, cashback and coupons. It will have additional content and discovery layer for customers and brands for further engagement and commerce.
The company currently powers closed-loop loyalty programs for all different brands under its parent retail group. Currently, it has 20Mn+ registered customers and 3Mn MAU across 8 brands. Its vision is to be at the center of D2C Brands and the consumer consumption ecosystem
Job Location -Bangalore
Requirement
4+ years of experience building frontend for consumer facing products
- 2+ years experience on React Native and core principles
- Good to have experience with popular React.js
- 1+ years of Team Lead/Management experience
- Develop all user-facing products in React
-Solid SQL / relational database experience MySQL is a plus
- Thorough understanding of architecting the frontend system with Server Side Rendering –
- Familiarity with modern front-end build pipelines and tools
- Understands app development cycle
-Flexibility and deadline driven
Regards
Team Merito
Responsibilities:
- Contribute to managing end-to-end implementation project life cycle, driving optimization of operating models
- Determine Project Scope, Objectives and Dependencies
- Develop and manage a detailed project schedule, work plan and key milestones
- Determine and Define Project Resource Allocations
- Manage Risks, Issues, Assumptions and Dependencies on Project by assigning appropriate ownership and escalations
- Capture project health metrics, maintaining a central repository for all projects and project information that provide insights into processes and frameworks that work
- Establish and execute Project Governances viz., Steerco Meetings, Weekly Cadences and Track Action Items to closure
- Conduct governance calls for ongoing projects and ensuring project commitments are being met by Darwinbox’s implementation team as well as the Client’s implementation team
- Develop and manage a detailed project schedule and work plan
- Collaborate with Client on requirement changes and initiate change management process
- Identify, document and update the project scope for changes
- Initiate appropriate review and approvals on the changes
- Evaluate and analyze the impact of changes and communicate with stakeholders
- Seek approvals and commitments on the scope, cost and schedule
- Ensure SOP adherence, time-logging, effectively making use/ driving adoption of Project Management tools and methodologies
- Review/prepare Project Plans for implementation projects and monitor resource allocation
- Identify Stakeholder Communication Requirements on project performance metrics
- Collaborate with Product Teams on Product enhancements
- Document impact and prioritize changes to Product Backlog and timelines
- Stakeholder Reporting - Preparing status reports, highlighting risks to the project timelines, proactively escalating potential red flags, and recommending mitigation solutions
- Track Project Closure / Handover activities to downstream teams.
General Requirements:
- B. Tech or an equivalent degree
- MBA or an equivalent degree is preferred but not mandatory
- Excellent written and verbal communication skills
- Ability to work under pressure and adaptable to change
- Excellent time management and problem-solving skills
- Proficiency in MS Office tool.
- Any experience in MS SharePoint, MS Power Automate, Excel Macros, and Project Management Tools like JIRA, and Zoho Projects is an added advantage
- Any Project Management (PMP/ Prince2/Agile CSM) or Agile certification is mandatory
- 8-10 years of prior experience in a project management role is preferred with strong experience in HRMS implementation.
Skills Required (Mandatory):
- Automation Testing- using Selenium Java
Roles and Responsibilities:
Experienced with automation tools -Selenium or Appium
Defect management tools (ie: JIRA) Scripting knowledge with Java Programming language
Understanding of current technologies, Software Test Life Cycle (STLC), Agile and Iterative Development methodologies.
Identify and communicate test plan / cases to automate based on automation framework and approach Defect management tools (ie: JIRA).
Good to Have:
Jmeter, Saucelabs, Testfairy, Postman, Charles proxy, Logcat, etc.
Agile methodology.

Our Client company is into Computer Software. (EC1)
- Develops applications using C#, .NET, JavaScript, and the Microsoft suite of technologies.
- Participates in software development on daily basis. Helps collaborate with peer junior developers in the team.
- Participates in design and development activities on daily basis.
- Develops within & leverages integration technologies like Azure IOT hub, service bus, etc.
- Recognizes synergies & functionality across multiple technologies, and leverages them as appropriate
- Reviews and analyzes business requirements and provide technical feasibility and estimates
- Creates technical documents for software products using Visio, PowerPoint, Word, and other MS Office applications.
- Participates in all Scrum ceremonies: Sprint Planning and Estimation, Daily Stand-ups, Sprint Reviews, and Sprint Retrospectives.
- Translates technical requirements into application code and modules
- Makes modifications to existing applications and modules in accordance with written user stories
- Unit tests and works closely with the QA/Testing team.
- Troubleshoots and resolves issues in a timely fashion, communicating updates as determined until the issue is resolved
- Works closely with the team to help identify the root cause and implement solutions to reduce the recurring defects and issues
- Takes part in code reviews and reviewing the work of colleagues
- Works with developers to maintain a standard release plan, including code check-in processes & solution management
Basic Qualifications:
- 8+ years experience working in an IT environment
- 3+ years experience as a senior software developer.
- 5+ years experience as a software developer or senior developer.
- 5+ years experience as a software developer using the following development languages: C#, .NET
- 2+ years experience in Microsoft Azure.
- 2+ years experience using Microsoft Azure Dev Ops
- 5+ years experience using Microsoft Visual Studio
- 2+ years experience using a relational database (e.g. Microsoft SQL Server, Oracle, etc.)
- 6+ months experience using Azure Cosmos DB or a NoSQL database
- Demonstrated project experience regarding estimates, planning, and deliverables with a high degree of accountability
- Proven ability working with business, engineering, and R&D teams to translate needs to Application Development teams
- Excellent communication skills
Preferred Qualifications:
- Bachelor’s degree in a technical area or equivalent
- Experience working in a multi-technology environment is a plus
- Strong analytical and problem-solving skills
- Experience in IoT environments
- Experience developing mobile solutions
- 2+ years of experience with Angular, client-side JavaScript framework.
- Experience using PI OSIsoft (PI OSIsoft API and/or PI AF SDK)
- Strong knowledge of a variety of software development methodologies (Agile, Waterfall, Scrum) and an understanding as to when each of these approaches is most suitable
- Experience in working in a methodical and structured manner.
- Excellent communication skills: presentation, written, and oral.
- Strong interpersonal skills to successfully team with software vendors, outsourcing partners, and internal business and IT associates.
- Must be able to perform as an effective member in a team-oriented environment, maintain a positive attitude, and achieve desired results while working with minimal supervision
- Enthusiasm for learning new skills and technologies, and passion for conveying knowledge
- Excellent organization skills
- Prior experience working with global development teams
As a senior software engineer, you will contribute to our end-to-end supply chain platform. You'll work with all key stakeholders to deliver scalable, maintainable backend code and work with frontend developers to deliver amazing user experiences. We are building a design and process-centric culture where you'll play a key role in the implementation of the foundation of all our systems. Up for a challenge?
You are:
- A self-starter with a sense of what it takes to be successful as a team
- An agile - welcome change, do as little as possible and embrace continuous delivery
- Conscious about how quality is carried through from the UI to all layers underneath
- Opinionated, but flexible to accommodate the big picture
Responsibilities
- Analyze requirements, provide estimates and deliver code in an agile setup
- Stay on top of all owned work and raise red flags as early as possible
- Define the architecture, best practices, and coding standards
- Support continuous technical improvement by investigating alternatives and technologies and present them for architectural review
- Motivate team members, coach junior members, and extend goodwill to other employees



