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Manage IT network and client systems as well as daily technical operations that meet and exceed the school’s education and business technology requirements

Support long-term IT-based educational programs that enhance the delivery of education services and development of the school community

Overview of Responsibilities:

The IT Manager is responsible for managing and overseeing day-to-day implementation, to realize fault tolerance of key IT area. Support and maintenance in the following areas:

1.  Manage the procurement of IT systems.
2.  Lead the IT team in providing Help Desk services for Teaching staff and Students with IT based educational programs that enhance the delivery of teaching and learning.
3.  Prepare and manage the IT infrastructure budget and account for IT fixed assets.
4.  Coordinate IT infrastructure and support requirements with Academic IT Staff, and provide technical support for IT development projects in the Schools.  Work closely with Academic IT Staff in management and control of teaching software purchases, databases, and configuration control of Staff Laptops.
5.  Provide technical support to national IT infrastructure projects for schools and new facility development ensuring consistency in implementation and policy.

The IT Manager is responsible for managing and overseeing day-to-day implementation, support and maintenance in the following areas:

Network

1.  Direct daily maintenance to ensure maximum reliability and minimum service interruption
2.  Manage installation of required updates on infrastructure and client systems
3.  Maintain core services
4.  Recommend and implement changes and system enhancements to improve the network

Client platforms

1.  Set up, install and maintain desktops and laptops in the school
2.  Ensure standard configurations across the deployed systems
3.  Directly and with third party vendors manage the repair and servicing of equipment
4.  To seamlessly connect with the IT infrastructure in the new site, ensure the IT operation in the new site goes well

Software

1.  Ensure all software is properly licensed
2.  Manage the installation and upgrade schedules for educational and business software
3.  Provide technical support for school management, accounting and educational software
4.  Assist the teaching staff in identifying and integrating educational software available in India  and internationally

IT security

1.  Ensure all LANs and VPNs are secure from both electronic and physical intrusion
2.  Review and maintain a proper level of access and password control
3.  Ensure data integrity through routine database scans
4.  Establish a disaster recovery plan
5.  Guarantee network data is backed up on a daily basis

Reprographics

1.  Work with third party vendors to ensure the reprographics equipment runs smoothly
2.  Provide technical support as needed

Audio/ visual equipment

1.  Maintain the school’s inventory of audio/ visual equipment
2.  Assist in the installation and setup of equipment as needed

IT training and help desk support

1.  Provide training for both educational and business applications as needed
2.  Ensure proper procedures and staffing are in place to respond to teaching and admin staff requests in a timely manner
3.  Analyze problems, develop solutions, arrange preventive measures and maintain clear and consistent communications with internal customers on IT issues  

New facility development

1.  With the Project Manager, develop IT infrastructure plans and budgets
2.  Prepare IT and telecom cabling plans
3.  Identify hardware and software requirements
4.  Manage purchasing, installation and servicing of equipment with third party vendors
5.  Conduct infrastructure and product testing
6.  Manage IT handover and acceptance procedures

General requirements

1.  Maintain an inventory of all IT, audio/ visual equipment and licenses
2.  Ensure consistent documentation of the operating environment
3.  Develop the annual IT plan and budget with the Head of Technology
4.  Evaluate and set standards for hardware and software
5.  Develop change management schemes that smooth the transition to new equipment and procedures earning speedy acceptance of new equipment and upgrades
6.  Perform general IT duties as required

The IT Manager holds primary responsibility within location for IT and IT related issues.

Skills and Experience Required:

1.  Must have a minimum of 8 years IT systems and operations management experience including 5 in the K12 education sector
2.  Minimum 5 years experience with IT infrastructure budgets and cost management
3.  Minimum 5 years experience supervising professional IT personnel
4.  Must be able to read, analyze and interpret computer hardware and systems management technical manuals and procedures
5.  Strong personal skills to communicate directly with end users in sometimes tense situations
6.  Bachelors degree in computer science, information systems or related computer field
7.  Strong to Fluent written and verbal English
8.  Strong initiative, integrity and good judgment
9.  Fast problem solving skills in new situations
10.  Ability to handle multiple tasks simultaneously 

Desire experience of leading and managing I.T. based projects and vendor management

  IT systems and operations management experience

   Microsoft Windows OS, Microsoft Server and related technologies

  Network management experience including LAN/ WAN/ VPN

  Open Directory and/or Active Directory management experience

  Desire experience managing network policies and protocols including firewall configuration, content filtering, and related technologies

Position – SRE Engineer

Location – Navi Mumbai

Who are we

Based out of IIT Bombay, HaystackAnalytics is a HealthTech company creating clinical genomics products, which enable diagnostic labs and hospitals to offer accurate and personalized diagnostics. Supported by India's most respected science agencies (DST, BIRAC, DBT), we created and launched a portfolio of products to offer genomics in infectious diseases. Our genomics-based diagnostic solution for Tuberculosis was recognized as one of the top innovations supported by BIRAC in the past 10 years, and was launched by the Prime Minister of India in the BIRAC Showcase event in Delhi, 2022.

About the Role:

We are seeking a highly skilled Site Reliability Engineer (SRE) to join our infrastructure team. The ideal candidate will bring deep expertise in Linux systems, cloud infrastructure automation, and network administration, with a strong focus on reliability, scalability, and performance. ensuring firewall/network security compliance.

Key Responsibilities:

• Develop and maintain automation scripts (Bash, Python, etc.) for system and cloud infrastructure operations.
• Manage, monitor, and troubleshoot Linux servers  in production environments
• Familiarity with Network tools in Linus to triage  network connectivity  and performance issues .
• Configure, maintain, and secure network infrastructure including switches, routers, and firewalls.
• Design and execute Network Continuity Plans (NCP) and disaster recovery strategies.
• Collaborate with cross functional team for triaging and resolving site specific issues in production  related to  server deployment , SOP adherence , Triage and defect resolution
• Collaborate with developers and DevOps teams to define SLAs, SLOs, and error budgets.
• Implement proactive monitoring and alerting using modern observability tools.
• Participate in on-call rotations and incident response processes.
• 
  

Objectives of this Role:

• Build, automate, and manage scalable infrastructure and deployment pipelines to support development and production environments.
• Enable rapid, secure, and reliable software delivery across engineering teams.
• Ensure system availability, performance, and security in cloud and containerized environments.
• Implement and enforce best practices in CI/CD, observability, and incident response.
• Collaborate with cross-functional teams including software developers, QA, and product managers.
• Proactively identify and automate manual processes to improve engineering efficiency.
• 3–7 years of experience as an SRE, DevOps, or Systems/Network Engineer.
• Strong scripting skills (e.g., Bash, Python, or Go).
• Proficiency in Linux administration and performance tuning.
• Deep understanding of TCP/IP, routing, DNS, firewalls, and networking protocols.
• Hands-on experience managing network infrastructure and firewall rules (e.g., iptables, pfSense, Palo Alto, etc.).
• Docker (multi-stage builds, docker-compose)

Soft Skills

• Proactive problem-solving and ownership mindset
• Strong documentation and communication skills
• Ability to mentor junior engineers
• Curiosity to learn and experiment with emerging DevOps tools

Preferred Qualifications:

• Certifications such as CKA/CKAD, RHCE, AWS Certified SysOps Administrator, or Cisco CCNA/CCNP.
• Experience with service meshes (e.g., Istio), observability stacks (e.g., Prometheus, Grafana), or network policy management (e.g., Calico, Cilium).
• Exposure to secure DevOps practices and compliance standards (e.g., ISO, NIST).

To know more about us – https://haystackanalytics.in

1. Work across the entire landscape that spans network, compute, storage, databases, applications, and business domain
2. Use the Big Data and AI-driven features of vuSmartMaps to provide solutions that will enable customers to improve the end-user experience for their applications
3. Create detailed designs, solutions and validate with internal engineering and customer teams, and establish a good network of relationships with customers and experts
4. Understand the application architecture and transaction-level workflow to identify touchpoints and metrics to be monitored and analyzed
5. Analytics and analysis of data and provide insights and recommendations
6. Constantly stay ahead in communicating with customers. Manage planning and execution of platform implementation at customer sites.
7. Work with the product team in developing new features, identifying solution gaps, etc.​
8. Interest and aptitude in learning new technologies - Big Data, no SQL databases, Elastic Search, Mongo DB, DevOps.​

1. At least 2+ years of experience in IT Infrastructure Management
2. Experience in working with large-scale IT infra, including applications, databases, and networks.​
3. Experience in working with monitoring tools, automation tools
4. Hands-on experience in Linux and scripting.
5. Knowledge/Experience in the following technologies will be an added plus:​ ​ElasticSearch, Kafka, Docker Containers, MongoDB, Big Data, SQL databases, ELK stack, REST APIs, web services, and JMX.

SAP Basis / HANA 

• Solution Manager/FRUN Experience with detail knowledge of how SOLMAN system is integrated with Ticketing Tools. 
• Experience in Solution Manager Technical monitoring. 
• End to end monitoring for the sap system during the changes when the monitoring is not available or until the new one is in place 
• Manage the team to get the assigned task done on time adhering the SLA. 
• Align with different stakeholders to discuss the progress of multiple tasks. 
• SPOC of Alert management team. 
• Able to solve and coordinate RCA and support during critical system behaviour.
• Audit Experience. 
• Detailed Technical experience in SAP BASIS and HANA systems administrations. 
• Experience in setting up System Replications, High Availability and Disaster recovery. 
• Possess leadership qualities. 
• Proven track record of Client handling. 
• Knowledge of SAP HANA Enterprise Cloud is desirable. 
• Coach others recognize their strengths and encourage them to take ownership of their personal development. 
• Any Experience in SAP tools (SPC, LVM, etc.) will be advantage
• Ready to learn new technologies. 
• Should be ready to work in 24*7 shifts. 
• Any Experience ECS Managed Service Model would be added advantage

As a SaaS DevOps Engineer, you will be responsible for providing automated tooling and process enhancements for SaaS deployment, application and infrastructure upgrades and production monitoring.

• Development of automation scripts and pipelines for deployment and monitoring of new production environments.

• Development of automation scripts for upgrades, hotfixes deployments and maintenance.

• Work closely with Scrum teams and product groups to support the quality and growth of the SaaS services.

• Collaborate closely with SaaS Operations team to handle day-to-day production activities - handling alerts and incidents.

• Assist SaaS Operations team to handle customers focus projects: migrations, features enablement.

• Write Knowledge articles to document known issues and best practices.

• Conduct regression tests to validate solutions or workarounds.

• Work in a globally distributed team.

What achievements should you have so far?

• Bachelor's or master’s degree in Computer Science, Information Systems, or equivalent.

• Experience with containerization, deployment, and operations.

• Strong knowledge of CI/CD processes (Git, Jenkins, Pipelines).

• Good experience with Linux systems and Shell scripting.

• Basic cloud experience, preferably oriented on MS Azure.

• Basic knowledge of containerized solutions (Helm, Kubernetes, Docker).

• Good Networking skills and experience.

• Having Terraform or CloudFormation knowledge will be considered a plus.

• Ability to analyze a task from a system perspective.

• Excellent problem-solving and troubleshooting skills.

• Excellent written and verbal communication skills; mastery in English and local language.

• Must be organized, thorough, autonomous, committed, flexible, customer-focused and productive.

Netradyne - Netsuite Administrator

About Us

At Netradyne, our team is committed to delivering solutions to our customers that advance their market leadership.  Our focus is to continuously drive innovation, while delivering meaningful actionable data.  The Netradyne Driveri® Vision-Based Driver Recognition Safety Program significantly advances the technology category through the application of Artificial Intelligence, Machine Learning and Edge Computing.  The foundations of Driveri® are equally focused on providing comprehensive performance insights, highlighting positive activity as well as significantly reducing the resources needed to address risk.  Netradyne draws from a diverse team of innovators, technologist, and customer advocates to create an experience where customer success continues to motivate what is next.

Supported and funded by our investors, M12, Hyundai Cradle, Point72 Ventures, and Reliance Industrial Investments and Holdings; Netradyne is committed to building a world-class team of technologists and industry experts to deliver product that improve safety, increase productivity, and optimize collaboration within the organizations. With growth exceeding 4x year over year, our solution is quickly being recognized as a significant disruptive technology – that has put ‘legacy’ providers in a “spin” cycle trying to catch up.  Our team is growing, and we need forward thinking, uncompromising, competitive team members to continue to facilitate our growth.

Reports To

Project Management function in Finance

Location

Bangalore, India

Overview:

This is a pivotal position for a dynamic, experienced and motivated individual who will lead initiatives as they relate to Netsuite ERP and other financial systems (if any). Collaborating internally with members of the financial/business functions, external consultants and others teams, this person will be responsible for understanding requirements and translating them into action i.e. perform customizations, resolve user issues, and define processes within NetSuite. 

Responsibilities:

• Perform day-to-day NetSuite operation, maintenance, and support tasks.
• Monitor and maintain the health of the platform, including scheduled jobs, and integrations.
• Write complex queries to support projects and approved reporting requests.
• Develop Reports and Dashboards on Netsuite.
• Develop import templates and perform manual imports when an integrated solution is not an option.
• Convert functional / business requirements into technical NetSuite solutions.
• Work with third party developers to create or enhance existing custom solutions.
• Act as a liaison to NetSuite Support and Advanced Customer Support regarding platform issues.
• Support system enhancement projects, new functionality roll-outs and modifications of existing functionality.
• Perform in-depth tests, including end-user reviews and post-implementation support.
• Train end-users as applicable.

• Maintain proper system access for all roles.
• Provide user support with regard to all aspects of our core systems, including system documentation and training materials.
• Perform regular data audits, check error logs and resolve issues identified.
• Maintain up-to-date knowledge of NetSuite functionality, customization and integration
• Clearly communicate project status to key stakeholders.

Qualifications:

• Bachelor's degree in Business, Accounting, MIS or related field. Relevant work experience considered.
• NetSuite Administrator Certification or 2+ years of NetSuite Administration with 4+ years working in Finance/accounting systems administration experience is required.
• Strong understanding of business processes, with a preference towards Accounting and Supply Chain.
• Proficient with advanced saved searches, reporting, custom forms, custom fields, and workflows.
• Excellent communication, both written and verbal, with all levels of the business.
• Exceptional planning and organizational skills.
• Strong sense for detail, accuracy and problem solving.