Research Engineer

What You'll Do:

Design, develop, and deploy machine learning models for real-world applications

Work with large datasets, perform data preprocessing, feature engineering, and model evaluation

Collaborate with cross-functional teams to integrate ML solutions into production

Stay up to date with the latest ML/AI research and technologies

What We’re Looking For:

Solid experience with Python and popular ML libraries (e.g., scikit-learn, TensorFlow, PyTorch)

Experience with data pipelines, model deployment, and performance tuning

Familiarity with cloud platforms (AWS/GCP/Azure) is a plus

Strong problem-solving and analytical skills

Excellent communication and teamwork abilities

Designation: - Sales Engineer/Sr. Sales Engineer

Job Function: - Technical Sales, Marketing & Product Promotion.

Products:- Products fall under Azbil’s Control products division. Products such as gas flow measurement and control products, mass flow meter, temperature controllers, pressure switches, temperature sensors, Flame Detectors, limit switches, photoelectric sensors, proximity sensors, burner controllers, mass flow controllers, temperature recorders

Customer Segment :- Automotive, Furnace Manufacturer, Machine Manufacturer

Sales Experience: - 5 to 8 Years

Job Location: -  Azbil India Bangalore Office at Mittal Tower, MG Road. 

Sales Territory: - Bangalore & Outskirt of Bangalore depending on company’s requirement.

Desired Qualification: - Bachelor of Engineering or Diploma Degree holder.

Skills Required:- Product Knowledge, Presentation Skills, Technical Understanding, Good Verbal Communication.

Areas of responsibility: -

·            Develop sales leads by identifying potential OEMs accounts; acquires new OEMs & extending Pre-Sales & Post-Sales Support.

·            Demonstrating a product & explaining salient features of the product for technical approval. 

·            Work with technical team to select the appropriate product to address the customer needs.

·            Working with various sales channels - OEMs, End Users, distributors etc.

·            New Customer Acquisition (Original Equipment Manufacturers-OEMs)

·            To Achieve the sales targets and goals assigned for your area.

·            To Keep the management informed about the sales activities to achieve the annual business target.

Job Description: Customer Success Manager- APAC

Role Details

Position: Customer Success Manger

Location: Bangalore

Shift timings : 10am- 7pm IST

About SCRUT Automation

Scrut Automation is an information security and compliance monitoring platform, aimed at helping small and medium cloud-native enterprises develop and maintain a robust security posture, and comply with various infosec standards such as SOC 2, ISO 27001, GDPR, and the like with ease. With the help of the Scrut platform, customers reduce their manual effort for security and compliance tasks by 70%, and build real-time visibility of their security posture.

Founded by IIT/ISB/McKinsey alumni, the founding team has over 15 years of combined Infosec experience. Scrut is built out of India for the world, with customers across India, APAC, North America, Europe and the Middle East. Scrut is backed by Lightspeed Ventures, MassMutual Ventures and Endiya Partners, along with prominent angels from the global SaaS community.

Overview of the Job Profile

Business/ Customer Success Analyst will play a key role in driving Customer Success by nurturing customers in our rapidly growing business. The mission of Scrut Automation's Customer Success team is to transform our customer's compliance journey.

Responsibilities

● Own Customer Life Cycle & Account Management – from Sales Handover, Oversee & Ensure smooth on-boarding, Consistent Engagement with(MBRs and QBRs) building a Relationship of Trust & Transparency.

● Onboard customers with Integration support and drive adoption of the product.

● Represent the voice of the customer and influence the product development roadmap.

● Empathise with every aspect of the customer experience, putting customer's needs first.

● Rely heavily on data and analytics to identify customers at risk and engage proactively to mitigate churn risk.

● Track programs to move towards Perfect 10 (10 on a scale of 10 in customer satisfaction) and to establish new capability.

● Become a product expert on Scrut Automation and how our platform can be used to improve security posture through our standard offerings (SOC2, ISO27001, PCI DSS, HIPAA, CCPA and GDPR).

Requirements

● Bachelor's degree in Business, Operations Management or a related field.

● Have 2-5 years of experience in Customer Success or Account Management at a SaaS company.

● Have experience in the cybersecurity or compliance industry.

● Have clear and thoughtful communication skills, with a strong critical thinking ability.

● Problem-solving ability and customer-centric outlook.

● Be comfortable with talking through technical concepts with a technical audience.

● Have a keen ability to multitask.

● Have an outstanding work ethic and know when/how to ask for help when you need it.

Why should this job excite you?

● Opportunity to make an early impact on one of the most promising, high-growth SaaS startups in India.

● A high-performing action-oriented team.

● Immense exposure to the founders and the leadership.

● Opportunity to shape the future of B2B SaaS Customer Success with YOUR innovative ideas.

● The competitive compensation package, benefits, and employee-friendly work culture.

Note: Due to a high volume of applications, only the shortlisted candidates will be contacted by the HR team. We appreciate your interest and effort.

• Clarify feature requirements with product team
• Design end to end feature flow
• Write scalable and bug free code
• Take care of test and deployment pipeline
• Maintaining the existing products

• Must have experience with any scripting language (Javascript/NodeJS preferred)
• Experience with API-driven and highly scalable application is a plus
• Good knowledge of non relational DB (MongoDB preferred)
• Good with data structure and algorithms
• Good to have an experience with testing framework and CI/CD pipeline

• Understand product specifications and user psychologyConduct concept and usability testing and gather feedbackCreate personas through user research and dataDefine the right interaction model and evaluate its successDevelop wireframes and prototypes around customer needsFind creative ways to solve UX problems (e.g. usability, findability)Work with UI designers to implement attractive designsCommunicate design ideas and prototypes to developersKeep abreast of competitor products and industry trends

• Main point of contact for specific accounts
• May not oversee the day-to-day running of the account
• Primarily responsible for managing that account and maintaining an excellent client relationship.
• Establish budgets with the client
• SPOC for any conflict resolution
• Leads Account reviews
• Writes creative briefs, and approves payments to and from the client
• In charge of contracts and contract renewals, quality control on the account
• Actively pursues new opportunities with the client - The more opportunities, the more work, and money, for BIW.

Job Summary

You'd be meticulously analyzing project requirements and carry forward the development of highly robust, scalable and easily maintainable backend applications, work independently, and you'll have the support & opportunity to thrive in a fast-paced environment.

Responsibilities and Duties:

• building and setting up new development tools and infrastructure
• understanding the needs of stakeholders and conveying this to developers
• working on ways to automate and improve development and release processes
• testing and examining code written by others and analysing results
• ensuring that systems are safe and secure against cybersecurity threats
• identifying technical problems and developing software updates and ‘fixes’
• working with software developers and software engineers to ensure that development follows established processes and works as intended
• planning out projects and being involved in project management decisions

Skill Requirements:

1. Managing GitHub (example: - creating branches for test, QA, development and production, creating Release tags, resolve merge conflict)
2. Setting up of the servers based on the projects in either AWS or Azure (test, development, QA, staging and production)
3. AWS S3 configuring and s3 web hosting, Archiving data from s3 to s3-glacier
4. Deploying the build(application) to the servers using AWS CI/CD and Jenkins (Automated and manual)
5. AWS Networking and Content delivery (VPC, Route 53 and CloudFront)
6. Managing databases like RDS, Snowflake, Athena, Redis and Elasticsearch
7. Managing IAM roles and policies for the functions like Lambda, SNS, aws cognito, secret manager, certificate manager, Guard Duty, Inspector EC2 and S3.
8. AWS Analytics (Elasticsearch, Athena, Glue and kinesis).
9. AWS containers (elastic container registry, elastic container service, elastic Kubernetes service, Docker Hub and Docker compose
10. AWS Auto scaling group (launch configuration, launch template) and load balancer
11. EBS (snapshots, volumes and AMI.)
12. AWS CI/CD build spec scripting, Jenkins groovy scripting, shell scripting and python scripting.
13. Sagemaker, Textract, forecast, LightSail
14. Android and IOS automation building
15. Monitoring tools like cloudwatch, cloudwatch log group, Alarm, metric dashboard, SNS(simple notification service), SES(simple email service)
16. Amazon MQ
17. Operating system Linux and windows
18. X-Ray, Cloud9, Codestar
19. Fluent Shell Scripting
20. Soft Skills
21. Scripting Skills , Good to have knowledge (Python, Javascript, Java,Node.js)
22. Knowledge On Various DevOps Tools And Technologies

Qualifications and Skills

Job Type: Full-time

Experience: 4 - 7 yrs

Qualification: BE/ BTech/MCA.

Location: Bengaluru, Karnataka

We are looking for a Senior Database Developer to provide a senior-level contribution to design, develop and implement critical business enterprise applications for marketing systems 

1. Play a lead role in developing, deploying and managing our databases (Oracle, My SQL and Mongo) on Public Clouds.
2. Design and develop PL/SQL processes to perform complex ETL processes. 
3. Develop UNIX and Perl scripts for data auditing and automation. 
4. Responsible for database builds and change requests.
5. Holistically define the overall reference architecture and manage its overall implementation in the production systems.
6. Identify architecture gaps that can improve availability, performance and security for both productions systems and database systems and works towards resolving those issues.
7. Work closely with Engineering, Architecture, Business and Operations teams to provide necessary and continuous feedback.

1. Automate all the manual steps for the database platform.
2. Deliver solutions for access management, availability, security, replication and patching.
3. Troubleshoot application database performance issues.
4. Participate in daily huddles (30 min.) to collaborate with onshore and offshore teams.

Qualifications: 

1. 5+ years of experience in database development.
2. Bachelor’s degree in Computer Science, Computer Engineering, Math, or similar.
3. Experience using ETL tools (Talend or Ab Initio a plus).
4. Experience with relational database programming, processing and tuning (Oracle, PL/SQL, My SQL, MS SQL Server, SQL, TSQL).
5. Familiarity with BI tools (Cognos, Tableau, etc.).
6. Experience with Cloud technology (AWS, etc.).
7. Agile or Waterfall methodology experience preferred.
8. Experience with API integration.
9. Advanced software development and scripting skills for use in automation and interfacing with databases.
10. Knowledge of software development lifecycles and methodologies.
11. Knowledge of developing procedures, packages and functions in a DW environment.
12. Knowledge of UNIX, Linux and Service Oriented Architecture (SOA).
13. Ability to multi-task, to work under pressure, and think analytically.
14. Ability to work with minimal supervision and meet deadlines.
15. Ability to write technical specifications and documents.
16. Ability to communicate effectively with individuals at all levels in the company and with various business contacts outside of the company in an articulate, professional manner.
17. Knowledge of CDP, CRM, MDM and Business Intelligence is a plus.
18. Flexible work hours.

This position description is intended to describe the duties most frequently performed by an individual in this position. It is not intended to be a complete list of assigned duties but to describe a position level.