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Position – SRE Engineer
Location – Navi Mumbai
Who are we
Based out of IIT Bombay, HaystackAnalytics is a HealthTech company creating clinical genomics products, which enable diagnostic labs and hospitals to offer accurate and personalized diagnostics. Supported by India's most respected science agencies (DST, BIRAC, DBT), we created and launched a portfolio of products to offer genomics in infectious diseases. Our genomics-based diagnostic solution for Tuberculosis was recognized as one of the top innovations supported by BIRAC in the past 10 years, and was launched by the Prime Minister of India in the BIRAC Showcase event in Delhi, 2022.
About the Role:
We are seeking a highly skilled Site Reliability Engineer (SRE) to join our infrastructure team. The ideal candidate will bring deep expertise in Linux systems, cloud infrastructure automation, and network administration, with a strong focus on reliability, scalability, and performance. ensuring firewall/network security compliance.
Key Responsibilities:
- Develop and maintain automation scripts (Bash, Python, etc.) for system and cloud infrastructure operations.
- Manage, monitor, and troubleshoot Linux servers in production environments
- Familiarity with Network tools in Linus to triage network connectivity and performance issues .
- Configure, maintain, and secure network infrastructure including switches, routers, and firewalls.
- Design and execute Network Continuity Plans (NCP) and disaster recovery strategies.
- Collaborate with cross functional team for triaging and resolving site specific issues in production related to server deployment , SOP adherence , Triage and defect resolution
- Collaborate with developers and DevOps teams to define SLAs, SLOs, and error budgets.
- Implement proactive monitoring and alerting using modern observability tools.
- Participate in on-call rotations and incident response processes.
Objectives of this Role:
- Build, automate, and manage scalable infrastructure and deployment pipelines to support development and production environments.
- Enable rapid, secure, and reliable software delivery across engineering teams.
- Ensure system availability, performance, and security in cloud and containerized environments.
- Implement and enforce best practices in CI/CD, observability, and incident response.
- Collaborate with cross-functional teams including software developers, QA, and product managers.
- Proactively identify and automate manual processes to improve engineering efficiency.
- 3–7 years of experience as an SRE, DevOps, or Systems/Network Engineer.
- Strong scripting skills (e.g., Bash, Python, or Go).
- Proficiency in Linux administration and performance tuning.
- Deep understanding of TCP/IP, routing, DNS, firewalls, and networking protocols.
- Hands-on experience managing network infrastructure and firewall rules (e.g., iptables, pfSense, Palo Alto, etc.).
- Docker (multi-stage builds, docker-compose)
Soft Skills
- Proactive problem-solving and ownership mindset
- Strong documentation and communication skills
- Ability to mentor junior engineers
- Curiosity to learn and experiment with emerging DevOps tools
Preferred Qualifications:
- Certifications such as CKA/CKAD, RHCE, AWS Certified SysOps Administrator, or Cisco CCNA/CCNP.
- Experience with service meshes (e.g., Istio), observability stacks (e.g., Prometheus, Grafana), or network policy management (e.g., Calico, Cilium).
- Exposure to secure DevOps practices and compliance standards (e.g., ISO, NIST).
To know more about us – https://haystackanalytics.in
Responsibilities:
- Troubleshoot and resolve complex technical issues related to Active Directory, Windows System Administration, Mac Support, Mobile Device Management, Windows Administration, Desktop Support, System Administration, Technical Support, Jamf, Intune, Azure Active Directory, and Confluence.
- Collaborate with other teams to ensure timely resolution of customer issues.
- Document solutions and knowledge articles for future reference.
- Participate in on-call rotation for after-hours support as needed.
What we are looking for :
- Bachelor's degree in Computer Science or related field preferred.
- Proficient in Active Directory, Windows System Administration, Mac Support, Mobile Device Management, Windows Administration, Desktop Support, System Administration, Technical Support, JAMF, Intune, Azure Active Directory, and Confluence.
- Familiarity with Microsoft Office Suite and other relevant software applications.
- Strong problem-solving skills and ability to work under pressure.
- Excellent communication skills both verbally and written.
This role is for Work from the office.
Job Description
Roles & Responsibilities
- Work across the entire landscape that spans network, compute, storage, databases, applications, and business domain
- Use the Big Data and AI-driven features of vuSmartMaps to provide solutions that will enable customers to improve the end-user experience for their applications
- Create detailed designs, solutions and validate with internal engineering and customer teams, and establish a good network of relationships with customers and experts
- Understand the application architecture and transaction-level workflow to identify touchpoints and metrics to be monitored and analyzed
- Analytics and analysis of data and provide insights and recommendations
- Constantly stay ahead in communicating with customers. Manage planning and execution of platform implementation at customer sites.
- Work with the product team in developing new features, identifying solution gaps, etc.
- Interest and aptitude in learning new technologies - Big Data, no SQL databases, Elastic Search, Mongo DB, DevOps.
Skills & Experience
- At least 2+ years of experience in IT Infrastructure Management
- Experience in working with large-scale IT infra, including applications, databases, and networks.
- Experience in working with monitoring tools, automation tools
- Hands-on experience in Linux and scripting.
- Knowledge/Experience in the following technologies will be an added plus: ElasticSearch, Kafka, Docker Containers, MongoDB, Big Data, SQL databases, ELK stack, REST APIs, web services, and JMX.
SAP Basis / HANA
- Solution Manager/FRUN Experience with detail knowledge of how SOLMAN system is integrated with Ticketing Tools.
- Experience in Solution Manager Technical monitoring.
- End to end monitoring for the sap system during the changes when the monitoring is not available or until the new one is in place
- Manage the team to get the assigned task done on time adhering the SLA.
- Align with different stakeholders to discuss the progress of multiple tasks.
- SPOC of Alert management team.
- Able to solve and coordinate RCA and support during critical system behaviour.
- Audit Experience.
- Detailed Technical experience in SAP BASIS and HANA systems administrations.
- Experience in setting up System Replications, High Availability and Disaster recovery.
- Possess leadership qualities.
- Proven track record of Client handling.
- Knowledge of SAP HANA Enterprise Cloud is desirable.
- Coach others recognize their strengths and encourage them to take ownership of their personal development.
- Any Experience in SAP tools (SPC, LVM, etc.) will be advantage
- Ready to learn new technologies.
- Should be ready to work in 24*7 shifts.
- Any Experience ECS Managed Service Model would be added advantage