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A Desktop Support Engineer is responsible for providing technical support for computer hardware and software issues in an organization's desktop environment. The role involves assisting employees with troubleshooting, maintaining, and resolving issues related to their desktops, laptops, and peripherals.
Job Summary:
- Hardware Support:
- Install, configure, and maintain desktops, laptops, and peripherals (printers, monitors, etc.).
- Perform hardware repairs and upgrades.
- Software Support:
- Troubleshoot and resolve software-related issues, including OS installations, software updates, and application support.
- Ensure proper functioning of office productivity software (MS Office, etc.) and enterprise applications.
- Network Support:
- Provide assistance in connecting workstations to the company network and resolving connectivity issues.
- Troubleshoot network-related issues on desktops and laptops.
- User Support:
- Assist employees with troubleshooting technical problems, including login issues, system crashes, and application errors.
- Offer guidance on proper system usage and IT best practices.
- System Maintenance:
- Regularly update and patch desktop systems to ensure security and functionality.
- Backup important files and data as per company policy.
- Documentation:
- Maintain logs of issues, solutions, and configurations for future reference.
- Document common problems and resolutions for knowledge-sharing purposes.
- Customer Service:
- Provide excellent customer service and maintain a professional demeanor when dealing with users' technical issues.
Key Skills:
- Technical Knowledge: Proficient in desktop operating systems (Windows, Mac OS, Linux) and office software.
- Problem-Solving: Ability to diagnose and resolve technical issues efficiently.
- Communication: Strong verbal and written communication skills to interact with end-users.
- Networking Basics: Understanding of network configurations and troubleshooting.
- Time Management: Capable of handling multiple requests and prioritizing tasks.
Should have at least 1 to 3 years of project/program management experience in Financial Services/Banking/NBFC/Fintech companies only.
Hands-on proficiency in data analysis and SQL querying, with ability to work on large datasets
Ability to lead end-to-end implementation projects and manage cross-functional teams effectively.
Experience in process analysis, optimization, and mapping for operational efficiency.
Strong client-facing communication and stakeholder management capabilities.
Good expertise in financial operations processes and workflows with proven implementation experience.
Fashion Consultant
Assistant Store Manager
Store Manager
Location : Kochi
Experience in Apparel Industry
ITIL, Hardware Asset Management (IT-Asset Management) ,Servicenow(snow).
- Perform Build activities (hardware & software configuration) of customer environment and contribute to improve Build process.
- Coordinate for Service transition activities.
- Initiate change / release requests in line
- customer change / release management process.
- Work on the major problem tickets assigned by ITIS Teams
- Hands on experience in hardware asset management.
- experience on ticketing tool like service now or SNOW
- ITIL Certified.
Must Have Skills
- Service Now
- IT -Asset Management
ITIL
Roles and Responsibilities
• Plan, architect, integrate, and develop back-end and database driven features using the Python language and frameworks (Django, Flask, Tornado)
• Experience on Micro service architecture
• Strong knowledge on Web services/API
• Strong Knowledge on AWS/Azure, Docker, etc..
• Having great knowledge on software development methodologies, languages, technologies, security threats, etc.
• Create decoupled, interactive web UIs using JavaScript (Angular, Ember, jQuery, React Js)
• Provide technical advise and recommendations for language and software choices
• Develop code that is cross-browser and cross-platform friendly
• Collaborate with project stakeholders to ensure all requirements are met
• Evaluate technologies and manage technical planning
• Support and ongoing development for existing projects
• Provide clean code and proper documentation for each project
• Assists in resolving moderately complex production support problems
• Strong writing and speaking skills (English)
Technical Requirements:
• At least 4+ years experience developing and deploying websites and applications
• Experience with Django
• Experience with Agile/SCRUM practices
• Hands on experience on database like PostgreSQL,MySQL, Mongo db, etc.
• Custom web based application development experience
• Comfortable collaborating with designers, front-end developers and other team members
• Object-oriented design and development strategies
· Minimum 4+ years of experience as a Fullstack Developer with expertise in Angular, React, and Golang.
· Strong knowledge and hands-on experience in database technologies such as PostgreSQL, Redis, and Cassandra.
· Proficiency in front-end development using Angular and React frameworks.
· Solid understanding of server-side development using Golang and building RESTful APIs.
· Experience with database design, optimization, and query optimization techniques.
· Familiarity with version control systems (e.g., Git), issue tracking tools, and agile methodologies.
· Strong problem-solving and analytical skills.
· Excellent communication and collaboration abilities.
Ability to work effectively in a fast-paced, dynamic environment and meet project
Required Skills (Technical Competency):
- Solid understanding of Object-Oriented Design and Programming.
- Hands-on experience in Software development in C# [Desktop Applications].
- Strong expertise in OOPS, basic design skills.
- Experience in C#, Winforms is must,
- Knowledge in PRISM, MVVM, LinQ.
- Expertise in multi-threaded programming.
- Strong logical and analytical skills.
- Experience of software development process.
- Expertise in development, testing and debugging skills.
- Knowledge of design patterns and its usage and tools like Visio.
- Experience in UML, SOLID.
- Experience in unit testing frameworks like NUnit.
- Expertise in troubleshooting bugs and finding solutions.
- Strong abstraction, analytical and problem-solving skills.
- Working with multisite teams, Quality conscious and Process Oriented.
About Enroute Corporate Solutions
Incorporated in 2019: Enroute Corporate Solutions stands as one of the most promising Strategic Consulting Company which focuses entirely on the layer of business growth & profitability for our clients and customers. With our area of work into Management Consulting, Financial Audit & Process Management, Industrial Training, Marketing Conceptualization and end-to-end Human Potential Management services we term ourselves as "Strategic Consultants". With the vast experience into Management working with some of the best names in the industry, we bring plethora of service and experience onto the table which lets you choose the type of services which are customized and tailor-made according to your needs and process. Working closely with each of our client and looking at the right perspective with the appropriate approach is what we stand apart for. Innovation in ideas, aggression in approach and righteousness in the process are our prime pillars of work and business. At Enroute, we believe in giving the most innovative and best solutions for our clients which help them target and roadmap the growth in whatever we do! Our focus is completely into data-driven approach and quality.
Our Services
- HR Consulting Services (Background Verification / Psychometric Analysis)
- Talent Acquisition
- Recruitment Process Outsourcing
- Financial Planning & Consulting
- Strategic Business Consulting
Roles & Responsibilities
- Business Development & Sales
- Client Acquisition & Management
- Response Management
- Inside Sales & Field Sales
- Generating Business Prospects
- Lead Generation & Customer Relationship Management
- Online / Offline Research
- Business Collaboration
Requirements
- 2-5 Years’ Experience into B2B Sales
- Any Graduate / Postgraduate (Preferred with Engineering Background)
- Good Communication Skills
- Good B2B understanding & Written Communication Skills
- Apt with Microsoft tools (Excel / Word / PowerPoint)
- Go Getter & Adaptable
- Understanding of the Market Trends & requirements
We are looking for a seasoned frontend developer to join our product team. This role requires you to be a tech-savvy contributor in translating the customer needs and user expectation into interactive web apps. You’ll be an exceptional problem solver and take responsible actions in ensuring the application is optimized both in technology and in delivering best user experience.
Responsibilities:
- Work closely with design, product management and development teams to create elegant, usable, responsive and interactive interfaces across multiple devices.
- Turning UI/UX designs into prototypes, creating awesome interactions from designs, writing reusable content modules and maintainability of the code.
- Implement UI development principles to ensure that the product client-side serves at scale.
- Review and optimize the app usage by monitoring key metrics and rectifying the issues proactively.
- An ability to perform well in a fast-paced environment and bring in optimal flow for rapidly changing design/ technology.
Requirements:
- 2 to 5 years of relevant work experience as a web developer, UI developer, JavaScript expert or frontend engineer
- Experience in Frontend Technologies
- Typescript - the right way. Ie, not using it exactly like Javascript, instead using it in the way it was intended to be used.
- React
- GraphQL (Relay Specification is a plus)
- Apollo Client for React OR React-Relay
- Worked in large React Projects preferably in TypeScript, with proper usage of Typing.
- Familar with React Contexts and Hooks
- Should have a very good understanding, and practical knowledge in Advanced Guides in React (https://reactjs.org/docs/forwarding-refs.html" target="_blank">https://reactjs.org/docs/forwarding-refs.html)
- Familiar with UI layouts, SASS, bootstrap and the CSS GRID system
- Experience with a GraphQL backend using either Apollo Client for React or React Relay is a plus
- Experience using any one React UI Framework: Ant UI, Elastic UI, Material Framework for React, Blueprint UI or Bootstrap for React
● Strong programming skills in designing and implementation of multi-tier applications using web-based technologies like Spring MVC andSpring Boot.
● Knowledge in Spring Core such as Dependency Injection,Annotations and XML based Configurations.
● Knowledge in Spring JDBC & Spring Hibernate ORM.
● Good experience in developing applications with RESTFul Web Services.
● Knowledge in technologies like Apache Tomcat 7.0/8.0/8.5, Nginx
● Expertise in MySQL database technology
● Proficient at designing dynamic web applications using HTML5,
CSS3, JavaScript, jQuery, AJAX, JSON with responsive web applications using Bootstrap.
● Knowledge in AngularJS, Angular 2+ practices in commonly used
modules and creating reusable Components, Pipes and Services.
● Experienced in version control tools like GIT and ticket tracking platforms like Redmine, Backlog, etc.




