50+ Linux administration Jobs in India
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at KITAAB TECHNOLOGIES PRIVATE LIMITED
JOB DESCRIPTION
We are seeking a skilled Linux System Administrator and Database Administrator to join our team. The ideal candidate will possess a strong understanding of Linux commands and shell scripting, along with experience in handling database administration tasks, particularly with PostgreSQL. Additionally, proficiency in AWS EC2 and cloud fundamentals, AWS networking, server and database monitoring, and securing production environments are essential for this role.
RESPONSIBILITIES
1. Manage Linux-based systems, including installation, configuration, troubleshooting, and maintenance.
2. Develop and maintain shell scripts for automating system tasks and processes.
3. Administer PostgreSQL databases, including installation, configuration, performance tuning, backup, and recovery.
4. Deploy and manage AWS EC2 instances, ensuring optimal performance and security.
5. Implement and manage AWS networking configurations, such as VPCs, subnets, and security groups.
6. Monitor servers and databases for performance, availability, and security compliance.
7. Handle production workloads effectively, ensuring high availability and reliability.
8. Implement security best practices to safeguard production environments from unauthorized access and threats.
9. Manage Elasticsearch and Redis instances, if required, to support application needs (experience in these areas is a plus). Linux System Administrator and Database Administrator 2
10. Collaborate with cross-functional teams to troubleshoot and resolve technical issues promptly.
11. Stay updated with emerging technologies and best practices in Linux systems administration, database management, and cloud computing.
SKILLS
1. Proven experience as a Linux System Administrator and Database Administrator.
2. Strong knowledge of Linux commands, shell scripting, and system administration.
3. Hands-on experience with PostgreSQL database administration, including performance tuning and backup/recovery.
4. Proficiency in AWS services, particularly EC2, VPC, IAM, and CloudWatch.
5. Experience with networking concepts in AWS, including VPCs, subnets, and security groups.
6. Familiarity with server and database monitoring tools (e.g., Nagios, Zabbix, Prometheus).
7. Ability to manage production workloads and prioritize tasks effectively.
8. Knowledge of security best practices and techniques for securing production environments.
9. Experience with Elasticsearch and Redis is a plus.
10. Excellent problem-solving skills and attention to detail.
11. Strong communication and interpersonal skills, with the ability to collaborate effectively in a team environment.
A System Administrator (Sys Admin) is a crucial IT professional responsible for maintaining, configuring, and ensuring the smooth operation of an organization’s computer systems, servers, and networks. Their role encompasses managing both software and hardware resources to support reliable, high-performing, and secure IT environments. Sys Admins are involved in installing and upgrading operating systems, troubleshooting technical issues, managing user access and permissions, and ensuring data security through regular updates, patches, and backup systems.
They often work with automation tools and scripts to streamline repetitive tasks and enhance efficiency. Additionally, Sys Admins handle network configurations, firewall management, and VPN setups to maintain secure connectivity. They also monitor system health and performance using various monitoring tools, enabling quick response to potential issues.
In modern environments, Sys Admins may work with cloud services, virtualization technologies, and configuration management platforms to support scalability and remote access. Their job requires strong problem-solving abilities, attention to detail, and the capacity to communicate technical information clearly to non-technical team members. In short, Sys Admins are essential for maintaining the backbone of IT infrastructure, ensuring systems remain reliable, responsive, and secure.
• Proven experience as a Linux Platform Engineer, with a focus on Red Hat Enterprise Linux (RHEL) preferred.
• Proficient in Python and Ansible scripting.
• Demonstrated expertise in Linux OS configuration management.
• Experience with RHEL LEAPP upgrades
• Experience with Data Visualization tools, such as Splunk and Grafana
• Experience with Service Now
• Excellent problem-solving skills and attention to detail
• Strong communication and collaboration skills for working in a team-oriented environment.
• Red Hat Certified Engineer (RHCE) certification for RHEL8 or equivalent
• Willingness to adapt to evolving technologies and embrace continuous learning.
• Knowledge of financial services, including regulations and security standards, is preferred.
• Stay current with industry trends and best practices in Linux, financial services, and cybersecurity.
Key Responsibilities:
• Install, configure, and maintain Hadoop clusters.
• Monitor cluster performance and ensure high availability.
• Manage Hadoop ecosystem components (HDFS, YARN, Ozone, Spark, Kudu, Hive).
• Perform routine cluster maintenance and troubleshooting.
• Implement and manage security and data governance.
• Monitor systems health and optimize performance.
• Collaborate with cross-functional teams to support big data applications.
• Perform Linux administration tasks and manage system configurations.
• Ensure data integrity and backup procedures.
As a Kafka Administrator at Cargill you will work across the full set of data platform technologies spanning on-prem and SAS solutions empowering highly performant modern data centric solutions. Your work will play a critical role in enabling analytical insights and process efficiencies for Cargill’s diverse and complex business environments. You will work in a small team who shares your passion for building, configuring, and supporting platforms while sharing, learning and growing together.
- Develop and recommend improvements to standard and moderately complex application support processes and procedures.
- Review, analyze and prioritize incoming incident tickets and user requests.
- Perform programming, configuration, testing and deployment of fixes or updates for application version releases.
- Implement security processes to protect data integrity and ensure regulatory compliance.
- Keep an open channel of communication with users and respond to standard and moderately complex application support requests and needs.
MINIMUM QUALIFICATIONS
- 2-4 year of minimum experience
- Knowledge of Kafka cluster management, alerting/monitoring, and performance tuning
- Full ecosystem Kafka administration (kafka, zookeeper, kafka-rest, connect)
- Experience implementing Kerberos security
- Preferred:
- Experience in Linux system administration
- Authentication plugin experience such as basic, SSL, and Kerberos
- Production incident support including root cause analysis
- AWS EC2
- Terraform
Machint Solutions, a US registered IT & Digital automation Products and Services organization is seeking to hire couple of LINUX ADMINISTRATORS for its office in WHITEFIELDS, KONDAPUR, HYDERABAD, TELANAGANA.
Job description
- Minimum 5 years of strong Linux (RHEL & SuSE) Admin knowledge & troubleshooting skills.
- Must know Storage integration with Linux.
- Must have strong scripting (Bash or Shell) knowledge.
- Cluster Knowledge (RHEL & SuSE)
- Monitoring & Patching tools knowledge
- Should have good experience with AWS Cloud & VMWare
- Networking Knowledge with respect to Linux
- Work Location: Machint Solutions Private Limited., Whitefields, Kondapur, Hyderabad
- Notice period: Candidates who can join in 2 weeks are preferred.
- Interview: F2F at our office - Between 11 AM and 6 PM Monday through Friday
- Budget: Market standards
Please share your updated resume on ram dot n at machint dot com with salary and notice period info to initiate the hiring process.
at Upswing Financial Technologies Private Limited
At Upswing, we are committed to building a robust, scalable & secure API platform to power the world of Open Finance.
We are a passionate and self-driven team of thinkers who aspire to build the rails to connect the legacy financial sector with financial innovators through a simple and powerful banking-as-a-service (BaaS) platform.
We are looking for motivated engineers who will be working in a highly creative and cutting-edge technology environment to build a world-class financial services suite.
About the role
As part of the DevSecOps team at Upswing, you will get to work on building state-of-the-art infrastructure for the future. You will also be –
- Managing security aspects of the Cloud Infrastructure
- Designing and Implementing Security measures, Incident Response guidelines
- Conducting Security Awareness Training
- Developing SIEM tooling and pipelines end to end for vulnerability/security/incident reporting
- Developing automation and performing routine VAPT for Network and Applications
- Integrating with 3rd party vendors for the services required to improve security posture
- Mentoring people across the teams to enable best practices
What will you do if you join us?
- Engage in a lot of cross-team collaboration to independently drive forward DevSecOps practices across the org
- Take Ownership of existing, ongoing, and future DevSecOps initiatives
- Plan and Engage in Architecture discussions to bring in different angles (especially security angles) to the table
- Build Automation stack and tools for security pipeline
- Integrate different security measures and pipelines with the SIEM tool
- Conducting routine VAPT using manual and automated workflows, generating and maintaining the report for the same
- Introduce and Implement best practices across teams for a great security posture in the org
You should have
- Curiosity for on-the-job learning and experimenting with new technologies and ideas
- A strong background in Linux environment
- Proven experience in Architecting networks with security first implementation
- Experience with VAPT tooling for Networks and Applications is required
- Strong experience in Cloud technologies, multi-cloud environments, and best practices in Cloud
- Experience with at least one scripting language (Ruby/Python/Groovy)
- Experience in Terraform is highly desirable but not mandatory
- Some experience with Kubernetes, and Docker is required
- Understanding Java web applications and monitoring them for security vulnerabilities would be a plus
- Any other DevSecOps-related experience will be considered
Job Summary
Cloud Production Support Engineer(PSE) is responsible for fulfilling the day-to-day infrastructure and service requests from the application teams across AWS, CI/CD solutions and observability tools. You will be expected to handle production issues in collaboration with the cloud Infrastructure and application teams.
Responsibilities and Duties
- Troubleshoot production Issues: When technical issues with the cloud infrastructure components arise, PSE must act quickly to analyse the available data and find the root cause of the problem. They may then develop a solution or escalate the problem to other engineering team members while providing stakeholders with progress updates.
- Infrastructure provisioning and modification: Application teams may request to create new infrastructure or modify the existing ones in AWS based on their requirements via the ticketing tool. PSE should ensure that the required data/info is available on the ticket and provide a resolution based on the given SLA.
- Alert Management: Alerts from the observability tools will be received on multiple channels according to the notification settings. PSEs are expected to acknowledge the alerts, troubleshoot the issue, close the alert based on the given SLA, or escalate to the cloud infra/DevOps team for further diagnosis.
- Onboarding, Off-boarding and access management: Whenever an employee joins or leaves the organization, you will receive an onboarding or offboarding request.
- Prepare Technical Documentation: PSEs must prepare documentation when logging product issues, as they must note all details, including their observations, diagnoses, and action steps. Other everyday tasks include weekly reports summarising production performance, upgrade release notes, and troubleshooting guides.
- Product Improvements: Since PSEs have good exposure to the product issues, they should work closely with the PMs+EMs, pass the feedback on the product, and get the improvements/fixes included in the product roadmap.
- Adherence to SLA and timelines: PSEs should always adhere to the timelines shared with other teams for closure of fixes and deliver outcomes as per the SLA guidance agreed with business teams
- Reporting: Report & track weekly regarding SLA metrics, tickets being worked and closed by PSEs/transferred tickets. Identify and devise how productivity can be captured at the individual level and report the same monthly.
Qualifications and Skills
- Degree in Computer Science/Information Technology.
- Two years or more experience in Cloud and system administration.
- Experience troubleshooting in complex environments using monitoring tools.
- Demonstrated experience with containerisation technologies (Docker, Kubernetes, etc.)
- Hands-on experience with the most common AWS services.
- Seeking an Individual carrying around 5+ yrs of experience.
- Must have skills - Jenkins, Groovy, Ansible, Shell Scripting, Python, Linux Admin
- Terraform, AWS deep knowledge to automate and provision EC2, EBS, SQL Server, cost optimization, CI/CD pipeline using Jenkins, Server less automation is plus.
- Excellent writing and communication skills in English. Enjoy writing crisp and understandable documentation
- Comfortable programming in one or more scripting languages
- Enjoys tinkering with tooling. Find easier ways to handle systems by doing some research. Strong awareness around build vs buy.
Requirements:
• Installing and configuring software, hardware and networks. •Administrate infrastructure, including firewalls, databases, malware protection software and other processes
•Provide technical support for hardware/software issues and resolve help desk requests
•Monitor the system daily and respond immediately to security or usability concerns.
•Upgrade systems with new releases and models and ensuring security and efficiency of IT infrastructure.
•Constant finetuning of the OS for improving the performance of the system.
•Coordinating with OEM support teams in case of any dockets raised and ensure the issues are resolved.
•Provisioning Operational support and troubleshooting the issues related to system administration.
•Perform in 24 x 7 environment in shift roaster and attend calls whenever assigned
•Must be Red Hat certified professional.
Skills Required:
•Red Hat (Primary)
•Debian
•Ubuntu
•SUSE
This role is for Work from the office.
Job Description
Roles & Responsibilities
- Work across the entire landscape that spans network, compute, storage, databases, applications, and business domain
- Use the Big Data and AI-driven features of vuSmartMaps to provide solutions that will enable customers to improve the end-user experience for their applications
- Create detailed designs, solutions and validate with internal engineering and customer teams, and establish a good network of relationships with customers and experts
- Understand the application architecture and transaction-level workflow to identify touchpoints and metrics to be monitored and analyzed
- Analytics and analysis of data and provide insights and recommendations
- Constantly stay ahead in communicating with customers. Manage planning and execution of platform implementation at customer sites.
- Work with the product team in developing new features, identifying solution gaps, etc.
- Interest and aptitude in learning new technologies - Big Data, no SQL databases, Elastic Search, Mongo DB, DevOps.
Skills & Experience
- At least 2+ years of experience in IT Infrastructure Management
- Experience in working with large-scale IT infra, including applications, databases, and networks.
- Experience in working with monitoring tools, automation tools
- Hands-on experience in Linux and scripting.
- Knowledge/Experience in the following technologies will be an added plus: ElasticSearch, Kafka, Docker Containers, MongoDB, Big Data, SQL databases, ELK stack, REST APIs, web services, and JMX.
Experience Install, Configure, Maintain & Lifecycle Management of Linux Systems | ||||||||||||||
Experience in Building & Maintaining File Systems, Storage Volumes including LVM concepts, LUNs, Swap etc | ||||||||||||||
Expert hands on Knownledge on Bash/Shell or Python scripting | ||||||||||||||
Build and maintain container orchestration platform (Docker) using Kubernetes, Openshift, Micro k8s or similar | ||||||||||||||
Develop and maintain automated processes, tools, and documentation in support of Docker and Kubernetes container orchestration platform | ||||||||||||||
Ability to perform automated infrastructure code test, integration, deployment, and assurance using DevOps and CI/CD methodologies for e.g. Jenkins, Gitlab is a plus | ||||||||||||||
Automation/Configuration Management with Ansible or Puppet and scripting | ||||||||||||||
Strong background in linux networking ( ip, iptables, ipsec ) | ||||||||||||||
Strong knowledge on configuration of diverse subsystems (systemd, printers, graphic adapters, networking, SELinux, firewalls…etc) | ||||||||||||||
Strong knowledge on Storage Concepts - NAS, NFS, SAN, RAID, ZFS | ||||||||||||||
Knowledge on creation and maintenance of repositories (intranet and internet) | ||||||||||||||
Hands on with Installation procedures: yum, kickstart, anaconda, plymouth | ||||||||||||||
UEFI/ legacy BIOS: How to boot, how to make a medium bootable, handling of keys etc. | ||||||||||||||
Strong Knowledge of wide variety of open source technologies/tools and cloud services | ||||||||||||||
Strong Knowledge of best practices and IT operations in an always-up, always-available service | ||||||||||||||
Experience in Server Virtualisation Technology mainly in VMware vSphere, vCenter, vSAN etc, Proxmox is a plus | ||||||||||||||
Experience in Setting Up DNS Bind and LDAP Directory Services is a plus | ||||||||||||||
Experience in using Atlassian toolchains – Jira & Confluence is a plus | ||||||||||||||
Knowledge on Ceph Storage technology is a plus Roles & Responsibilities
|
IT Software Company in Chennai
Roles & Responsibilities
Selected engineer's day-to-day responsibilities include:
• Maintaining UNIX user accounts and access managements,
• Good understanding of LDAP vs local IAM management.
• Setting up repositories and maintaining.
• Should be very comfortable with troubleshooting Linux-based systems on issues and failures with good grasp of the Linux command line
• Specialist knowledge in Unix Technologies – RedHat , SUSE Linux & SOLARIS.
• Good hands-on experience in parallel filesystems.
• Good understanding on basic networking technology e.g. TCPIP, ip multipathing, ip aggregation, DNS, DHCP etc.
• Comfortable exploring and testing new Open Source software systems should the need arise to solve particular problems
• Setting up and maintaining SUSE and Red hat Clusters with DRBD, Stonith and Coro sync
• Good knowledge in virtualisation/hypervisor technologies on various operating platforms e.g. VMWare, HPE Service Guard cluster
• Good understanding of the various enterprise technologies e.g. SAN, enterprise backup, enterprise monitoring etc
. • Good knowledge in handling NFS file systems and NFS servers
• Troubleshooting performance issues
• Shell, Power shell and python scripting
• Creating custom image based on the security requirements • Planning and executing security patches periodically
Education, Experience & other requirements
Ø Degree in Computer science, Information technology or any related discipline
Ø Minimum 4 - 5 years of experience into Unix server’s setup, administration, upgrading and support.
Ø Good verbal and written communication and able to manage key stakeholders i.e. project team, security, compliance and IT operations
Ø Strong analytical and troubleshooting skills
Role: System Admin
Experience: 1-2 Years
Position Type- Full Time- Office
Location: Bangalore
Skill Requirements:
Linux management
Desktop support
Sophos firewall
NAS
• Bachelor’s degree with a background in math will be a PLUS.
• Must have 5+ years system administration experience with a mix of Linux and Window systems in a medium
to large business environment.
• Must have command level fluency and shell scripting experience in a mix of Linux and Windows
environments.
• Must have experience in one or more public cloud environment: AWS / Azure / GCP
• Must have experience in using automation tools (Cloud Formation, Terraform) to build cloud infrastructure.
• Must have experience in basic MySQL administration – configuration, backups, replication.
• Must have experience in Apache and other webserver administration on Linux platforms.
• Must have exposure to VMware or other enterprise virtualization software.
• Certification with Red Hat or any other Linux variant will be a BIG PLUS.
• Fluent in the use of Microsoft Office Applications (Outlook / Word / Excel).
• Possess a strong aptitude towards automating and timely completion of standard/routine tasks.
• Must be able to work in a complex, dynamic team environment and possess good organizational skills.
• Ability to communicate with individuals and in an articulate, professional manner.
• Experience with automation and configuration control systems like Ansible, Puppet or Chef.
• Ability to organize, prioritize, and handle multiple assignments on a daily basis.
• Previous experience with leading technical projects desired.
• Track record of mentoring junior team members.
- Proactively maintain and develop all Linux infrastructure technology to maintain a 24x7x365 uptime service
- Engineering of systems administration-related solutions for various project and operational needs
- Maintain best practices on managing systems and services across all environments
- Fault finding, analysis and of logging information for reporting of performance exceptions
- Proactively monitoring system performance and capacity planning
- Manage, coordinate, and implement software upgrades, patches, hot fixes on servers, workstations, and network hardware
- Create and modify scripts or applications to perform tasks
- Provide input on ways to improve the stability, security, efficiency, and scalability of the environment
- Collaborate with other teams and team members to develop automation strategies and deployment processes
Qualifications and Requirements:
- Previous working experience as a Linux Administrator for minimum 3 years
- Bachelor's degree in Computer Science, Information Systems or similar relevant degree
- Strong problem solving and communication skills
- Rich experience on Web servers administration
- Good exposure in Implementation for FTP server on Linux
Technical Support Operations
- Infrastructure support and escalation management
- Effective management of infrastructure
- Proactive maintenance of Infrastructure at branches and HO
- Timely closure of tickets with in SLA
- Maintaining 100% uptime of Network.
- Proactive monitoring maintenance of network and Internet bandwidth
- Maintaining the working condition of the IT assets.
- Preparing the IT assets for the new joinees in a timely and effective manner.
- On-time execution of assigned projects;
- Proper utilization of the existing and newly added infra tools and assets. i.e EPM, Antivirus, etc.
- Ensure the regular Security measures are taken on the infrastructure.
- Ensure the process adherence as per IT Policies
Qualifications:
- 3 + years of overall experience in IT Infrastructure domain.
- Degree in Computer Sciences / IT or equivalent
Other Requirements:
- Keen interest in experimenting with new Technology/gadgets/systems
- Should take the responsibility for Infrastructure needs and fulfill the same
- Should be a great team player and a good manager
- A great multitasker who should be able to work in a demanding environment
- Should be well connected with the vendor community
- Strong written and oral communication and interpersonal skills
- Must have a go-getter attitude.
- High social responsibility & Integrity
- Compliance twitho policies, rules, and regulations
- Belief in Teamwork & Effective leadership
Technical Skills
- Good Knowledge on the end point infra support and server support
- Good Knowledge on IT security
- Linux, Windows OS knowledge
- Good knowledge on Networking and network security
Soft Skills
- Escalation handling
- Vendor management
- Good Decision making skill
at MyOperator - VoiceTree Technologies
Job description
The role requires you to design development pipelines from the ground up, Creation of Docker Files, design and operate highly available systems in AWS Cloud environments. Also involves Configuration Management, Web Services Architectures, DevOps Implementation, Database management, Backups, and Monitoring.
Key responsibility area
- Ensure reliable operation of CI/CD pipelines
- Orchestrate the provisioning, load balancing, configuration, monitoring and billing of resources in the cloud environment in a highly automated manner
- Logging, metrics and alerting management.
- Creation of Bash/Python scripts for automation
- Performing root cause analysis for production errors.
Requirement
- 2 years experience as Team Lead.
- Good Command on kubernetes.
- Proficient in Linux Commands line and troubleshooting.
- Proficient in AWS Services. Deployment, Monitoring and troubleshooting applications in AWS.
- Hands-on experience with CI tooling preferably with Jenkins.
- Proficient in deployment using Ansible.
- Knowledge of infrastructure management tools (Infrastructure as cloud) such as terraform, AWS cloudformation etc.
- Proficient in deployment of applications behind load balancers and proxy servers such as nginx, apache.
- Scripting languages: Bash, Python, Groovy.
- Experience with Logging, Monitoring, and Alerting tools like ELK(Elastic-search, Logstash, Kibana), Nagios. Graylog, splunk Prometheus, Grafana is a plus.
Must Have:
Linux, CI/CD(Jenkin), AWS, Scripting(Bash,shell Python, Go), Ngnix, Docker.
Good to have
Configuration Management(Ansible or similar tool), Logging tool( ELK or similar), Monitoring tool(Ngios or similar), IaC(Terraform, cloudformation).
Important: Please note there are no Cisco, Juniper or any other proprietary devices to be administered. We are looking for candidates willing to work on GNU/Linux powered network equipment.
We at Unmukti build network equipment and provide managed network services to organisations having geographically dispersed locations across the country.
Our equipment run GNU/Linux firmware but still the networking concepts remain the same.
For the impatient, we need following skills:
- Debian/Ubuntu GNU/Linux
- iptables / nftables
- Squid / ICAP
- OpenVPN
- Wireguard
- Snort / Suricata
- Postgresql
- git
- patch/diff, ./configure, make
- OSPF & BGP on BIRD or Quagga
- ansible
- bash / Perl / Python / Go
Now in detail:
We have servers to be managed, databases to be administered, embedded devices to run GNU/Linux and customers to be supported who are using those devices for various networking services that we provide.
We want someone with experience on Debian or Ubuntu as primary OS, knows networking concepts . Bonus if you know your way around to automate stuff with bash/Go/Perl/Python etc.
Experience in Network Design for connecting large number of geographically distributed locations ( >= 20 is considerable, though >=200 would be great) and understanding of routing protocols like OSPF and BGP will be an added advantage.
You get insights into networking (wireless too), network security and product development.
Along with that, you will have to design and support be-spoke deployments and handle operational issues on a day-to-day basis.
A global network of top quality engineers and AI assistant
We're a network of the world's best developers - full-time, long-term remote software jobs with better compensation and career growth. We enable our clients to accelerate their Cloud Offering and Capitalize on Cloud. We have our own IOT/AI platform and we provide professional services on that platform to build custom clouds for their IOT devices. We also build mobile apps, run 24x7 devops/site reliability engineering for our clients.
We are looking for a friendly, hands on technical, and dependable computer professional to provide the highest level of customer support and improve customer satisfaction that helps build brand loyalty for our udoo platform.
This person MUST have:
- Minimum of 2 year's experience in a similar role.
- Experience in Configure and install various network devices and services (routers, switches, firewalls, VPN, servers)
- Perform network maintenance and system upgrades
- Must be good in Linux platform and basic hardware.
- Provide Level-1/2 support and troubleshooting to resolve issues.
- Work on ticket portal for ongoing customer queries.
- Ability to work effectively in a team environment pleasant, professional, and courteous personality skills
- Good verbal and written communication skills providing call support to Internal and External End Users.
- Handle customer calls/emails regarding technical issues for end users.
- Strong communication skills
- Attention to detail.
- Linux, drafting for email and tickets, basic understanding of vmware is important.
Experience:
- Min 3 year experience
Location:
- Ahmedabad
Timings:
- 40 hours a week with a rotational shift every month.
Position:
- Full time/Direct
- We have great benefits such as PF, medical insurance, 12 annual company holidays, 12 PTO leaves per year, annual increments, Diwali bonus, spot bonuses and other incentives etc.
- We dont believe in locking in people with large notice periods. You will stay here because you love the company. We have only a 15 days notice period.
YOUR ‘OKR’ SUMMARY
OKR means Objective and Key Results.
As a Cloud Engineer, you will understand the overall movement of data in the entire platform, find bottlenecks,define solutions, develop key pieces, write APIs and own deployment of those. You will work with internal and external development teams to discover these opportunities and to solve hard problems. You will also guide engineers in solving the complex problems, developing your acceptance tests for those and reviewing the work and
the test results.
What you will do
- End to End Complete RHOSP Deployment (Under and Overcloud) considered as a NFVi Deployment
- Installing Red Hat’s OpenStack technology using the OSP-director
- Deploying a Red Hat OpenStack Platform based on Red Hat's reference architecture
- Deploying managed hosts with required OpenStack parameters
- Deploying Three (3) Node Highly available (HA) Controller Hosts using Pacemaker and HAP Roxy
- Deploying all the supplied compute hosts that will be hosting multiple VNFs (SRIOV & DPDK)
- Implementing CEPH
- Integrate Software-defined storage (CEPH) with RHOSP, Red Hat OpenStack Platform Operation Tools as
per Industry standard & best practices
- Detailed Network configuration and implementation using Neutron networking - (VXLAN) network type
and Modular Layer 2 (ML2) Open Switch plugin
- Integrating Monitoring Solution with RHOSP
- Design and deployment of common Alarm and Performance Management solution
- Red Hat OpenStack management & monitoring
- VM Alarm and Performance management
- Cloud Management Platform will be configured for day-to-day operational tools to measure uponCPU/Mem/Network utilization etc. from VM level
- Baseline Security Standard) & VA (Vulnerability Assessment) for RHOSP.
Additional Advantage:
- Deep understanding of technology and passionate about what you do.
- Background in designing high performant scalable software systems with strong focus to optimize hardware cost.
- Solid collaborative and interpersonal skills, specifically a proven ability to effectively guide and influence within a dynamic environment.
- Strong commitment to get the most performance out of a system being worked on.
- Prior development of a large software project using service-oriented architecture operating with real time constraints.
What's In It for You
- You will get a chance to work on cloud-native and hyper-scale products
- You will be working with industry leaders in cloud.
- You can expect a steep learning curve.
- You will get the experience of solving real time problems, eventually you become a problem solver.
Benefits & Perks
- Competitive Salary
- Health Insurance
- Open Learning - 100% Reimbursement for online technical courses.
- Fast Growth - opportunities to grow quickly and surely
- Creative Freedom + Flat hierarchy
- Sponsorship to all those employees who represent company in events and meet ups.
- Flexible working hours
- 5 days week
- Hybrid Working model (Office and WFH)
Our Hiring Process
Candidates for this position can expect the hiring process as follows (subject to successful clearing of every round)
- Initial Resume screening call with our Recruiting team
- Next, candidates will be invited to solve coding exercises.
- Next, candidates will be invited for first technical interview
- Next, candidates will be invited for final technical interview
- Finally, candidates will be invited for Culture Plus interview with HR
- Candidates may be asked to interview with the Leadership team
- Successful candidates will subsequently be made an offer via email
As always, the interviews and screening call will be conducted via a mix of telephonic and video call.
So, if you are looking at an opportunity to really make a difference- make it with us…
Coredge.io provides equal employment opportunities to all employees and applicants for employment and prohibits
discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability
status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other
characteristic protected by applicable central, state or local laws.
- Install, configuration management, performance tuning and monitoring of Web, App and Database servers.
- Install, setup and management of Java, PHP and NodeJS stack with software load balancers.
- Install, setup and administer MySQL, Mongo, Elasticsearch & PostgreSQL DBs.
- Install, set up and maintenance monitoring solutions for like Nagios, Zabbix.
- Design and implement DevOps processes for new projects following the department's objectives of automation.
- Collaborate on projects with development teams to provide recommendations, support and guidance.
- Work towards full automation, monitoring, virtualization and containerization.
- Create and maintain tools for deployment, monitoring and operations.
- Automation of processes in a scalable and easy to understand way that can be detailed and understood through documentation.
- Develop and deploy software that will help drive improvements towards the availability, performance, efficiency, and security of services.
- Maintain 24/7 availability for responsible systems and be open to on-call rotation.
With a global provider of Business Process Management.
Good knowledge of managing Linux admin along with application hosting on the server. Excellent
knowledge of Linux commands
Worked on OEL Linux and other Linux version. Manage VAPT requirements, server support, backup
strategy
Knowledge of hosting OBIEE, Informatica and other applications like Essbase will be added adavntage.
Good technical knowledge and ready to always learn new technologies
Configurations of SSL, Port related checking
Technical documentation and debug skills
Coordination with other technical teams
Qualifications
Master or Bachelor degree in Engineering/Computer Science /Information Technology
Additional information
Excellent verbal and written communication skills
A fast-growing SaaS commerce company permanent WFH & Office
Network Admin
What is the role?
As the IT/System administrator, you will oversee and maintain all aspects of the company’s computer infrastructure including desktop support, maintaining network, servers and security programs and systems. Your goal will be to ensure that our technology infrastructure runs smoothly and efficiently.
Key responsibilities
- From servers to security programs, review all computer systems to ensure that all aspects are operating efficiently.
- Troubleshoot problems, configure hardware and software, implement back up processes including disaster recovery and failover procedures and assess systems for upgrades or replacement.
- Install new systems, assess, and implement upgrades as needed, create passwords, and run checks for viruses and spyware.
- Provide desktop support to the employees and manage the IT helpdesk.
- Build an internal wiki with technical documentation, manuals, and IT policies.
- Responsible for capacity, storage planning, and database performance.
- Diagnosing, verifying, recording, and reporting downtime and providing immediate notification for all incidents.
- Represent the IT department during various internal and external ISMS and Quality audits.
- Maintaining the register of all the IT Assets, Including hardware's and Software's.
- Familiar with the mail security, web browsing protection, Endpoint security, data recovery, backup and Active Directory.
- Maintain procedures and reports that provide technical support to the entire organization.
- Support the implementation of new solutions or applications for the organization.
- Knowledge about Incident management, access control, Log monitoring, VPN, VAPT and Password management.
What are we looking for?
- 5+ years of database, network administration, or system administration experience.
- Strong communication, organizational, problem-solving and time management skills.
- Ability to work independently and apply analytical skills.
- Familiarity with various operating systems and platforms.
- BSc/BA in Information Technology, Computer Science, or a related discipline.
- Professional System administration / IT certifications in Linux, Microsoft, or other network related fields are a plus.
- A proven track record of developing and implementing IT strategy and plans.
- Strong knowledge of implementing and effectively developing helpdesk and IT operations best practices, including expert knowledge of security, storage, data protection, and disaster recovery protocols.
- Prior experience of working on ISMS, GDPR & SOC guidelines of IT Infra and security.
Whom will you work with?
This is an individual contributor role and you will be reporting to the Head – HR & Admin.
What can you look for?
A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain quality on content, interact and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Xoxoday.
We are
A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore, and Dublin. We have three products in our portfolio: Plum, Empuls and Compass. Xoxoday works with over 1000 global clients. We help our clients in engaging and motivating their employees, sales teams, channel partners or consumers for better business results.
Way forward
We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We however assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.
The Position
This exciting role within Ashnik’s consulting team brings a great opportunity in terms of desiging and deploy Kubernetes platform solution for Ashnik’s enterprise customers, who are spread across SEA and India. This role takes a lead in consulting the customers for adoption of Kubernetes platform for their Digital Transformation journey.
Experience and skills required
- 8 to 10 years of experience in IT infrastructure
- Expertise on Linux and container technologies
- 2 to 3 years of hands-on experience in configuration and management of the Kubernetes platform
- Experienced with working on cloud service provider’s Kubernetes platform is an added advantage
- Proven technical skill in designing and delivering of enterprise level solution involving integration of complex technologies
- Knowledge and experience of CI/CD pipeline
- Good understanding of networking and software defined storage concepts
- Experienced in automation tools such as Ansible, Terraform is also highly desirable
- Shell scripting skills are required
- Experience of deploying, configuring, managing Kubernetes on public cloud platform
This role requires high degree of being a self-starter, working with diversified teams and with customers spread across Southeast Asia and the India region. This role requires you to be pro-active in communicating with customers and internal teams about various industry trends, technology development and crafting thought leadership.
Responsibilities
- To lead the consultative discussions in identifying challenges for the customers, suggesting the right fit open-source components and suggesting appropriate Kubernetes platform
- To create consulting work packages and assisting the sales team in positioning them towards enterprise customers
- To prepare detailed SOW for the project and getting customer’s concurrence for it
- To lead the implementation and getting the customer to sign-off on it.
About Us
Ashnik is a leading enterprise open-source solutions company in Southeast Asia and India, enabling organizations to adopt open source for their digital transformation goals. Founded in 2009, it offers a full-fledged Open-Source Marketplace, Solutions, and Services – Consulting, Managed, Technical, Training. Over 200 leading enterprises so far have leveraged Ashnik’s offerings in the space of Database platforms, DevOps & Microservices, Kubernetes, Cloud, and Analytics.
As a team culture, Ashnik is a family for its team members. Each member brings in a different perspective, new ideas and diverse background. Yet we all together strive for one goal – to deliver the best solutions to our customers using open-source software. We passionately believe in the power of collaboration. Through an open platform of idea exchange, we create a vibrant environment for growth and excellence.
Location: work from Home
Package: 20- 23L
Job Description:
We are looking to recruit engineers with zeal to learn cloud solutions using Amazon Web Services (AWS). We\'ll prefer an engineer who is passionate about AWS Cloud technology, passionate about helping customers succeed, passionate about quality and truly enjoys what they do. The qualified candidate for AWS Cloud Engineer position is someone who has a can-do attitude and is an innovative thinker.
- Be a hands on with responsibilities for the installation, configuration, and ongoing management of Linux based solutions on AWS for our clients.
- Responsible for creating and managing Autoscaling EC2 instances using VPCs, Elastic Load Balancers, and other services across multiple availability zones to build resilient, scalable and failsafe cloud solutions.
- Familiarity with other AWS services such as CloudFront, ALB, EC2, RDS, Route 53 etc. desirable.
- Working Knowledge of RDS, Dynamo DB, Guard Duty, WAF, Multi tier architecture.
- Proficient in working on Git, CI CD Pipelined, AWS Devops, Git, Bit Bucket, Ansible.
- Proficient in working on Docker Engine, Containers, Kubernetes .
- Expertise in Migration workload to AWS from different cloud providers
- Should be versatile in problem solving and resolve complex issues ranging from OS and application faults to creatively improving solution design
- Should be ready to work in rotation on a 24x7 schedule, and be available on call at other times due to the critical nature of the role
- Fault finding, analysis and of logging information for reporting of performance exceptions
- Deployment, automation, management, and maintenance of AWS cloud-based production system.
- Ensuring availability, performance, security, and scalability of AWS production systems.
- Management of creation, release, and configuration of production systems.
- Evaluation of new technology alternatives and vendor products.
- System troubleshooting and problem resolution across various application domains and platforms.
- Pre-production acceptance testing for quality assurance.
- Provision of critical system security by leveraging best practices and prolific cloud security solutions.
- Providing recommendations for architecture and process improvements.
- Definition and deployment of systems for metrics, logging, and monitoring on AWS platform.
- Designing, maintenance and management of tools for automation of different operational processes.
Desired Candidate Profile
o Customer oriented personality with good communication skills, who is able to articulate and communicate very effectively verbally as well as in written communications.
o Be a team player that collaborates and shares experience and expertise with the rest of the team.
o Understands database system such as MSSQL, Mongo DB, MySQL, MariaDB, Dynamo DB, RDS.
o Understands Web Servers such as Apache, Ningx.
o Must be RHEL certified.
o In depth knowledge of Linux Commands and Services.
o Efficiency enough to manage all internet applications inclusive FTP, SFTP, Ningx Apache, MySQL, PHP.
o Good communication skill.
o Atleast 3-7 Years of experience in AWS and Devops.
Company Profile:
i2k2 Networks is a trusted name in the IT cloud hosting services industry. We help enterprises with cloud migration, cost optimization, support, and fully managed services which helps them to move faster and scale with lower IT costs. i2k2 Networks offers a complete range of cutting-edge solution that drives the Internet-powered business modules. We excel in:
- Managed IT Services
- Dedicated Web Servers Hosting
- Cloud Solutions
- Email Solutions
- Enterprise Services
- Round the clock Technical Support
https://www.i2k2.com/">https://www.i2k2.com/
Regards
Nidhi Kohli
i2k2 Networks Pvt Ltd.
AM - Talent Acquisition
JOB DETAILS
What You'll Do
Leading IT MNC Company
Rules & Responsibilities:
- Design, implement and maintain all AWS infrastructure and services within a managed service environment
- Should be able to work on 24 X 7 shifts for support of infrastructure.
- Design, Deploy and maintain enterprise class security, network and systems management applications within an AWS environment
- Design and implement availability, scalability, and performance plans for the AWS managed service environment
- Continual re-evaluation of existing stack and infrastructure to maintain optimal performance, availability and security
- Manage the production deployment and deployment automation
- Implement process and quality improvements through task automation
- Institute infrastructure as code, security automation and automation or routine maintenance tasks
- Experience with containerization and orchestration tools like docker, Kubernetes
- Build, Deploy and Manage Kubernetes clusters thru automation
- Create and deliver knowledge sharing presentations and documentation for support teams
- Learning on the job and explore new technologies with little supervision
- Work effectively with onsite/offshore teams
Qualifications:
- Must have Bachelor's degree in Computer Science or related field and 4+ years of experience in IT
- Experience in designing, implementing, and maintaining all AWS infrastructure and services
- Design and implement availability, scalability, and performance plans for the AWS managed service environment
- Continual re-evaluation of existing stack and infrastructure to maintain optimal performance, availability, and security
- Hands-on technical expertise in Security Architecture, automation, integration, and deployment
- Familiarity with compliance & security standards across the enterprise IT landscape
- Extensive experience with Kubernetes and AWS(IAM, Route53, SSM, S3, EFS, EBS, ELB, Lambda, CloudWatch, CloudTrail, SQS, SNS, RDS, Cloud Formation, DynamoDB)
- Solid understanding of AWS IAM Roles and Policies
- Solid Linux experience with a focus on web (Apache Tomcat/Nginx)
- Experience with automation/configuration management using Terraform\Chef\Ansible or similar.
- Understanding of protocols/technologies like Microservices, HTTP/HTTPS, SSL/TLS, LDAP, JDBC, SQL, HTML
- Experience in managing and working with the offshore teams
- Familiarity with CI/CD systems such as Jenkins, GitLab CI
- Scripting experience (Python, Bash, etc.)
- AWS, Kubernetes Certification is preferred
- Ability to work with and influence Engineering teams
Responsibilities
- Building and maintenance of resilient and scalable production infrastructure
Improvement of monitoring systems
- Improvement of monitoring systems
- Creation and support of development automation processes (CI / CD)
- Participation in infrastructure development
- Detection of problems in architecture and proposing of solutions for solving them
- Creation of tasks for system improvements for system scalability, performance and monitoring
- Analysis of product requirements in the aspect of devops
- Incident analysis and fixing
Skills and Experience
- Understanding of the distributed systems principles
- Understanding of principles for building a resistant network infrastructure
- Experience of Ubuntu Linux administration (Debian-like will be a plus)
- Strong knowledge of Bash
- Experience of working with LXC-containers
- Understanding and experience with infrastructure as a code approach
- Experience of development idempotent Ansible roles
- Experience of working with git
Preferred experience
Experience with relational databases (PostgeSQL), ability to create simple SQL queries
- Experience with monitoring and metric collect systems (Prometheus, Grafana, Zabbix)
- Understanding of dynamic routing (OSPF)
- Knowledge and experience of working with network equipment Cisco
- Experience of working with Cisco NX-OS
- Experience of working with IPsec, VXLAN, Open vSwitch
- Knowledge of principles of multicast protocols IGMP, PIM
- Experience of setting multicast on Cisco equipment
- Experience administering Atlassian products
ABOUT US.
Established in 2009, Ashnik is a leading open-source solutions and consulting company in South East Asia and India, headquartered in Singapore. We enable digital transformation for large enterprises through our design, architecting, and solution skills. Over 100 large enterprises in the region have acknowledged our expertise in delivering solutions using key open-source technologies. Our offerings form critical part of Digital transformation, Big Data platform, Cloud and Web acceleration and IT modernization. We represent EDB, Pentaho, Docker, Couchbase, MongoDB, Elastic, NGINX, Sysdig, Redis Labs, Confluent, and HashiCorp as their key partners in the region. Our team members bring decades of experience in delivering confidence to enterprises in adopting open source software and are known for their thought leadership.
THE POSITION
Ashnik is looking for talented and passionate people to be part of the team for an upcoming project at client location.
QUALIFICATION AND EXPERIENCE
- Preferably have a working experience of 2 Years and more , on production PostgreSQL DBs.
- Experience of working in a production support environment
- Engineering or Equivalent degree
- Passion for open-source technologies is desired
ADDITIONAL SKILLS
- Install & Configure PostgreSQL, Enterprise DB
- Technical capabilities PostgreSQL 9.x, 10.x, 11.x
- Server tuning
- Troubleshooting of Database issues
- Linux Shell Scripting
- Install, Configure and maintain Fail Over mechanism
- Backup - Restoration, Point in time database recovery
- A demonstrable ability to articulate and sell the benefits of modern platforms, software and technologies.
- A real passion for being curious and a continuous learner. You are someone that invests in yourself as much as you invest in your professional relationships.
RESPONSIBILITIES
- Monitoring database performance
- Optimizing Queries and handle escalations
- Analyse and assess the impact and risk of low to medium risk changes on high profile production databases
- Implement security features
- DR implementation and switch over
LOCATION: Pune & Bangalore
Experience: 2 yrs plus
Package: upto 10 LPA
Hammoq is an exponentially growing Startup in US and UK.
Design and implement secure automation solutions for development, testing, and production environments
-
Build and deploy automation, monitoring, and analysis solutions
-
Manage our continuous integration and delivery pipeline to maximize efficiency
-
Implement industry best practices for system hardening and configuration management
-
Secure, scale, and manage Linux virtual environments
-
Develop and maintain solutions for operational administration, system/data backup, disaster recovery, and security/performance monitoring
-
Continuously evaluate existing systems with industry standards, and make recommendations for improvement
Desired Skills & Experiences
-
Bachelor’s or Master's degree in Computer Science, Engineering, or related field
-
Understanding of system administration in Linux environments
-
Strong knowledge of configuration management tools
-
Familiarity with continuous integration tools such as Jenkins, Travis CI, Circle CI
-
Proficiency in scripting languages including Bash, Python, and JavaScript
-
Strong communication and documentation skills
-
An ability to drive to goals and milestones while valuing and maintaining a strong attention to detail
-
Excellent judgment, analytical thinking, and problem-solving skills
-
Full understanding of software development lifecycle best practices
-
Self-motivated individual that possesses excellent time management and organizational skills
In PM's Words
Bash scripting, Containerd(or docker), Linux Operating system basics, kubernetes, git, Jenkins ( or any pipeline management), GCP ( or idea on any cloud technology)
Linux is major..most of the people are coming from Windows.. we need Linux.. and if windows is also there it will be added advantage
There is utmost certainilty that you will be working with an amazing team...
Job Description
Sr Linux System Administrator
Experience: 5-10 years
Skills:
- VMware, vCenter, ESXi Administration
- RHEL/AIX OS Upgrades
- RHEL and AIX Patching
- Installation and configuration of services and software components.
- Handling hardware failures and server crashes
- Linux Filesystems (ext3 /4, xfs, zfs, etc.) management.
- LVM and NFS Filesystem management
- User Administration, PAM, LDAP
- Ansible, Git, Jenkins, CI/CD
- Networking
- Handling files, directories, and users.
- OS RHEL, Oracle Linux, Centos, UNIX AIX, others.
- AWS, Docker, and Cloud Administration optional
Shift: Willing to work in rotational shift including weekend oncall support.
There is an option for work from home for core Night shifts and Weekend Support. Extra allowances are provided for the same
Job location : Bangalore
Immediate to 30 days of Notice
Skills
AWS, Linux, VMware, Vcenter, ESXI, AIX Patching, RHEL, PAM, Ansible, Networking, OS RHEL, Oracle, Filesystems
ABOUT US.
Established in 2009, Ashnik is a leading open-source solutions and consulting company in South East Asia and India, headquartered in Singapore. We enable digital transformation for large enterprises through our design, architecting, and solution skills. Over 100 large enterprises in the region have acknowledged our expertise in delivering solutions using key open-source technologies. Our offerings form critical part of Digital transformation, Big Data platform, Cloud and Web acceleration and IT modernization. We represent EDB, Pentaho, Docker, Couchbase, MongoDB, Elastic, NGINX, Sysdig, Redis Labs, Confluent, and HashiCorp as their key partners in the region. Our team members bring decades of experience in delivering confidence to enterprises in adopting open source software and are known for their thought leadership.
THE POSITION
Ashnik is looking for talented and passionate people to be part of the team for an upcoming project at client location.
QUALIFICATION AND EXPERIENCE
- Preferably have a working experience of 4 Years and more , on production PostgreSQL DBs.
- Experience of working in a production support environment
- Engineering or Equivalent degree
- Passion for open-source technologies is desired
ADDITIONAL SKILLS
- Install & Configure PostgreSQL, Enterprise DB
- Technical capabilities PostgreSQL 9.x, 10.x, 11.x
- Server tuning
- Troubleshooting of Database issues
- Linux Shell Scripting
- Install, Configure and maintain Fail Over mechanism
- Backup - Restoration, Point in time database recovery
- A demonstrable ability to articulate and sell the benefits of modern platforms, software and technologies.
- A real passion for being curious and a continuous learner. You are someone that invests in yourself as much as you invest in your professional relationships.
RESPONSIBILITIES
- Monitoring database performance
- Optimizing Queries and handle escalations
- Analyse and assess the impact and risk of low to medium risk changes on high profile production databases
- Implement security features
- DR implementation and switch over
LOCATION: Bangalore and Mumbai
We are having an excellent job opportunity for the position for AWS Infra Architect for one of the reputed Multinational Company at Hyderabad.
Mandate Skills : Please find the below expectations
- We need at-least 3+ years of experience as an Architect in AWS Primary Skills
- Designing, Planning, Implementation , Providing the solutions in Designing the Architecture
- Automation Using Terraform / Powershell /Python
- Should have good experience in Cloud formation Templates
- Experience in Cloudwatch
- Security in AWS
- Strong Linux Administration skills
ABOUT US.
Established in 2009, Ashnik is a leading open-source solutions and consulting company in South East Asia and India, headquartered in Singapore. We enable digital transformation for large enterprises through our design, architecting, and solution skills. Over 100 large enterprises in the region have acknowledged our expertise in delivering solutions using key open-source technologies. Our offerings form critical part of Digital transformation, Big Data platform, Cloud and Web acceleration and IT modernization. We represent EDB, Pentaho, Docker, Couchbase, MongoDB, Elastic, NGINX, Sysdig, Redis Labs, Confluent, and HashiCorp as their key partners in the region. Our team members bring decades of experience in delivering confidence to enterprises in adopting open source software and are known for their thought leadership.
As a team culture, Ashnik is a family for its team members. Each member brings in different perspective, new ideas and diverse background. Yet we all together strive for one goal – to deliver best solutions to our customers using open source software. We passionately believe in the power of collaboration. Through an open platform of idea exchange, we create vibrant environment for growth and excellence.
THE POSITION
Ashnik is looking for talented and passionate people to be part of the team for an upcoming project at client location.
QUALIFICATION AND EXPERIENCE
- Preferably have a working experience of 4 Years and more , on production PostgreSQL DBs.
- Experience of working in a production support environment
- Engineering or Equivalent degree
- Passion for open-source technologies is desired
ADDITIONAL SKILLS
- Install & Configure PostgreSQL, Enterprise DB
- Technical capabilities PostgreSQL 9.x, 10.x, 11.x
- Server tuning
- Troubleshooting of Database issues
- Linux Shell Scripting
- Install, Configure and maintain Fail Over mechanism
- Backup - Restoration, Point in time database recovery
- A demonstrable ability to articulate and sell the benefits of modern platforms, software and technologies.
- A real passion for being curious and a continuous learner. You are someone that invests in yourself as much as you invest in your professional relationships.
RESPONSIBILITIES
- Monitoring database performance
- Optimizing Queries and handle escalations
- Analyse and assess the impact and risk of low to medium risk changes on high profile production databases
- Implement security features
- DR implementation and switch over
LOCATION: Bangalore
Experience: 4 yrs plus
Package: upto 12 LPA
Cloud Support Associate - Gurugram
Regular working days - Sunday to Thursday
Shift Timing - 9 AM to 5 PM
The database market is massive (the IDC estimates it to be $89B+ by 2024!) and MongoDB is at the head of its disruption. The MongoDB community is transforming industries and empowering developers to build amazing apps that people use every day. We are the leading modern data platform and the first database provider to IPO in over 20 years. Join our team and be at the forefront of innovation and creativity.
Building on the rapid success and adoption of MongoDB, we are delivering applications and services that make it much easier to manage and scale database deployments. These next-generation systems are a growing list but currently include products such as Atlas, Cloud Manager (cloud.mongodb.com), Compass, etc to name a few.
Our Cloud Support Associates provide their exceptional analytical skills and customer service to ensure that MongoDB users are successful with our suite of MongoDB application-layer products. We’re looking for individuals who want to dig into the details of how “big data” and “web-scale” systems are successfully assembled and operated every day by organizations of every size and flavor.
Cloud Support Associates are a key part of our elite Technical Services organization that supports MongoDB customers worldwide, with teams in locations including New York, Austin, Palo Alto, Sydney, Delhi, Dublin and Tel Aviv.
If you’re passionate about the opportunity to get comfortable working with the cloud every single day and be part of a team that works at the frontier of SaaS services and database systems, this is the role for you.
Why MongoDB is a fantastic place to work and build your career
- Be a part of the company that’s reinventing the database, focused on innovation and speed
- Enjoy a fun, inspiring culture that is engineering focused
- Work with talented people around the globe
- Learn, contribute, and make an impact on the product and community
Responsibilities
- Investigate customer’s technical issues to find solutions, discover and report bugs
- Technical troubleshooting, log and server analysis
- Customer support by cases or over the phone
- Gather feedback from customers and redirect it to sales, engineering, product and marketing teams
What are we looking for
- A passion for solving customer problems
- Prior knowledge of AWS, or other public cloud
- General knowledge of OS (Linux, UNIX, Windows)
- A focus on customer service
Good to have
- Foreign Language
- Previous Support Experience
Disclaimer
To drive our employees' personal growth and business impact, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. https://www.mongodb.com/blog/channel/culture">Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request accommodation due to a disability, please inform your recruiter.
*MongoDB is an equal opportunity employer*
DevOps Engineer
Company Introduction
https://www.cometchat.com/">CometChat harnesses the power of chat by helping thousands of businesses around the world create customized in-app messaging experiences. Our products allow developers to seamlessly add voice, video and text chat to their websites and mobile apps so that their users can communicate with each other, resulting in a unified customer experience, increased engagement and retention, and revenue growth.
In 2019, CometChat was selected into the exclusive Techstars Boulder Accelerator. CometChat (Industry CPaaS: communication-platform-as-a-service) has also been listed among the top 10 best SaaS companies by G2 Crowd. With solid financials, strong organic growth and increasing interest in developer tool-focused companies (from the market and with top technical talent), we’re heading into an exciting period of growth and acceleration. https://www.crunchbase.com/organization/cometchat">CometChat is backed by seasoned investors such as iSeed Ventures, Range Ventures, Silicon Badia, eonCapital and Matchstick Ventures.
A global business from the start, we have 60+ team members across our Denver and Mumbai offices serving over 50,000 customers around the world. We’ve had an exciting journey so far, and we know this is just the beginning!
CometChat’s Mission
Enable meaningful connections between real people in an increasingly digital world.
CometChat’s Products
CometChat offers a robust suite of cloud hosted text, voice and video options that meet businesses where they are–whether they need drag and drop plugins that can be ready within 30 minutes or if they want more advanced features and can invest development resources to launch the experience that will best serve their users.
● Quickly build a reliable & full featured chat experience into any mobile or web app
● Fully customizable SDKs and API designed to help companies ship faster
At every step, CometChat helps customers solve complex infrastructure, performance and security challenges, regardless of the platform. But there is so much more! With over 20 ready to use extensions, customers can build an experience and get the data, analysis and insights they need to drive their business forward.
CometChat’s solutions are perfect for every kind of chat including:
● Social community – Allowing people in online communities to interact without moving the conversation to another platform
● Marketplace – Enabling communications between buyers and sellers
● Events – Bringing thousands of users together to interact without diminishing the quality of the experience
● Telemedicine – Making connections between patients and providers more accessible
● Dating – Keeping people engaged while they connect with one another
● And more!
CometChat is committed to fostering a culture of innovation & collaboration. Our people are our strength so we respect and nurture their individual talent and potential. Join us if you are looking to be a part of a high growth team!
Position Overview & Priorities:
The DevOps Engineer will be responsible for effective provisioning, installation/configuration, operation, and maintenance of systems and software using Infrastructure as Code. This can include the provision of cloud instances, streamlining deployments, configuring virtual instances, scaling out DB servers.
Primary responsibility would be:
- Oversight of all server environments, from Dev through Production.
- Work on an infrastructure that is 100% on AWS.
- Work on CI/CD tooling which is used to build and deploy code to our cloud.
- Assist with day-to-day issue management.
- Work on internal tooling which simplifies workflows.
- Research, design and implement solutions for fault tolerance, monitoring, performance enhancement, capacity optimization, and configuration management of systems and applications.
Work Location:
We operate on a Hybrid model – you choose where you work from! Remotely or from our offices. Currently, our talent is spread across 14 different cities globally.
Prioritized Experiences and Capabilities:
- 2-4 years of experience working as a DevOps Engineer/currently practicing DevOps methodology
- Experience in AWS Infrastructure
- Hands-on experience with Infrastructure as Code (Cloud Formation / Terraform, Puppet / Chef / Ansible)
- Strong background in Linux/Unix Administration
- DevOps automation with CI/CD, a pipeline that enforces proper versioning and branching practices
- Experience in Docker and Kubernetes.
We are hiring candidates who are looking to work in a cloud environment and ready to learn and adapt to the evolving technologies.
Linux Administrator Roles & Responsibilities:
- 5+ or more years of professional experience with strong working expertise in Agile environments
- Deep knowledge in managing Linux servers.
- Managing Windows servers(Not Mandatory).
- Manage Web servers (Apache, Nginx).
- Manage Application servers.
- Strong background & experience in any one scripting language (Bash, Python)
- Manage firewall rules.
- Perform root cause analysis for production errors.
- Basic administration of MySQL, MSSQL.
- Ready to learn and adapt to business requirements.
- Manage information security controls with best practises and processes.
- Support business requirements beyond working hours.
- Ensuring highest uptimes of the services.
- Monitoring resource usages.
Skills/Requirements
- Bachelor’s Degree or Diploma in Computer Science, Engineering, Software Engineering or a relevant field.
- Experience with Linux-based infrastructures, Linux/Unix administration.
- Knowledge in managing databases such as My SQL, MS SQL.
- Knowledge of scripting languages such as Python, Bash.
- Knowledge in open-source technologies and cloud services like AWS, Azure is a plus. Candidates willing to learn will be preferred.
- Experience in managing web applications.
- Problem-solving attitude.
- 5+ years experience in the IT industry.
As a Scala Developer, you are part of the development of the core applications using the Micro Service paradigm. You will join an Agile team, working closely with our product owner, building and delivering a set of Services as part of our order management and fulfilment platform. We deliver value to our business with every release, meaning that you will immediately be able to contribute and make a positive impact.
Our approach to technology is to use the right tool for the job and, through good software engineering practices such as TDD and CI/CD, to build high-quality solutions that are built with a view to maintenance.
Requirements
The Role:
- Build high-quality applications and HTTP based services.
- Work closely with technical and non-technical colleagues to ensure the services we build meet the needs of the business.
- Support development of a good understanding of business requirements and corresponding technical specifications.
- Actively contribute to planning, estimation and implementation of team work.
- Participate in code review and mentoring processes.
- Identify and plan improvements to our services and systems.
- Monitor and support production services and systems.
- Keep up with industry trends and new tools, technologies & development methods with a view to adopting best practices that fit the team and promote adoption more widely.
Relevant Skills & Experience:
The following skills and experience are relevant to the role and we are looking for someone who can hit the ground running in these areas.
- Web service application development in Scala (essential)
- Functional Programming (essential)
- API development and microservice architecture (essential)
- Patterns for building scalable, performant, distributed systems (essential)
- Databases – we use PostgreSQL (essential)
- Common libraries – we use Play, Cats and Slick (essential)
- Strong communication and collaboration skills (essential)
- Performance profiling and analysis of JVM based applications
- Messaging frameworks and patterns
- Testing frameworks and tools
- Docker, virtualisation and cloud computing – we use AWS and Vmware
- Javascript including common frameworks such as React, Angular, etc
- Linux systems administration
- Configuration tooling such as Puppet and Ansible
- Continuous delivery tools and environments
- Agile software delivery
- Troubleshooting and diagnosing complex production issues
Benefits
- Fun, happy and politics-free work culture built on the principles of lean and self organisation.
- Work with large scale systems powering global businesses.
- Competitive salary and benefits.
Note: We looking for immediate joiners. We expect the offered candidate should join within 15 days. Buyout reimbursement is available for 30 to 60 days notice period applicants who can ready join within 15 days.
To build on our success, we are looking for smart, conscientious software developers who want to work in a friendly, engaging environment and take our platform and products forward. In return, you will have the opportunity to work with the latest technologies, frameworks & methodologies in service development in an environment where we value collaboration and learning opportunities.
Primary Skills:
Linux – Ubuntu Administration, Git, Gerrit, Jenkins Administration, Cloud services (Preferred AWS) Apache, Ansible, Python, Postgresql, Rabbit MQ, CloudWatch AWS, CFT in AWS
Additional Skills Required:
- Should have experience working with Jenkins, Git, Gerrit
- Should have Good understanding of AWS Security and execution.
- Should have Good python skills
- Should have experience of working with GIT, Gerrit, Jira, Confluence,
- Exposure to messaging systems Rabbit MQ
- Exposure to Html, Groovy, Javascript, shell scripting
- Exposure to Kibana, Provisioning, capacity planning and performance analysis at various levels
- Exposure to Android skills.
- Should have experience in working with cloud-native architecture.
- Experience with log stash and elastic search
- Expert in Full Stack design technique as well as experience working across large environments with multiple operating systems/infrastructure for large-scale programs
- May be recognized as a leader in Agile and cultivating teams working in Agile frameworks
- Strong understanding of techniques such as Continuous Integration, Continuous Delivery, Test Driven Development, Cloud Development, resiliency, security
- Stays abreast of cutting edge technologies/trends and uses experience to influence application of those technologies/trends to support the business
- Experience on Modelling and Provisioning cloud infrastructure using AWS CloudFormation
Key Responsibilities:
- Perform a Technical Lead role for DevOPs development and support teams.
- Need to communicate & coordinate with both offshore and onsite teams
- Should translate business requirements into project plans and workable item/activities
- Have a thorough understanding of software development lifecycle and the ability to implement software following the structured approach.
- Need to perform in-depth technical reviews of project deliverables and ensure it should be defect free (minimize post release defects).
- Understand the current applications and technical architecture and improvise them as needed.
- Stay abreast of new technologies, methods to optimize development process and latest SDKs, testing tools etc
Hands on Experience with Linux administration
Experience using Python or Shell scripting (for Automation)
Hands-on experience with Implementation of CI/CD Processes
Experience working with one cloud platforms (AWS or Azure or Google)
Experience working with configuration management tools such as Ansible & Chef
Experience working with Containerization tool Docker.
Experience working with Container Orchestration tool Kubernetes.
Experience in source Control Management including SVN and/or Bitbucket
& GitHub
Experience with setup & management of monitoring tools like Nagios, Sensu & Prometheus or any other popular tools
Hands-on experience in Linux, Scripting Language & AWS is mandatory
Troubleshoot and Triage development, Production issues
Database Administrator Lead - PostgreSQL
ABOUT Ashnik
Established in 2009, Ashnik is a leading open-source solutions and consulting company in South East Asia and India, headquartered in Singapore. We enable digital transformation for large enterprises through our design, architecting, and solution skills. Over 100 large enterprises in the region have acknowledged our expertise in delivering solutions using key open-source technologies. Our offerings form critical part of Digital transformation, Big Data platform, Cloud and Web acceleration and IT modernization. We represent EDB, Pentaho, Docker, Couchbase, MongoDB, Elastic, NGINX, Sysdig, Redis Labs, Confluent, and HashiCorp as their key partners in the region. Our team members bring decades of experience in delivering confidence to enterprises in adopting open source software and are known for their thought leadership.
THE POSITION
Ashnik is looking for talented and passionate people to be part of the team for an upcoming project at client location.
RESPONSIBILITIES
· Monitoring database performance
· Optimizing Queries and handle escalations
· Analyse and assess the impact and risk of low to medium risk changes on high profile production databases
· Implement security features
· DR implementation and switch over
QUALIFICATION AND EXPERIENCE
· Preferably have a working experience of 4 Years and more , on production PostgreSQL DBs.
· Experience of working in a production support environment
· Engineering or Equivalent degree
· Passion for open-source technologies is desired
ADDITIONAL SKILLS
· Install & Configure PostgreSQL, Enterprise DB
· Technical capabilities PostgreSQL 9.x, 10.x, 11.x
· Server tuning
· Troubleshooting of Database issues
· Linux Shell Scripting
· Install, Configure and maintain Fail Over mechanism
· Backup - Restoration, Point in time database recovery
· A demonstrable ability to articulate and sell the benefits of modern platforms, software and technologies.
· A real passion for being curious and a continuous learner. You are someone that invests in yourself as much as you invest in your professional relationships.
LOCATION: Bangalore & Mumbai
Experience: 7 yrs plus
Package: upto 20 LPA
Job Description
Technical Support Engineer – Elastic Stack
ABOUT US
Established in 2009, Ashnik is a leading open source solutions and consulting company in South East Asia and India, headquartered in Singapore. We enable digital transformation for large enterprises through our design, architecting, and solution skills. Over 100 large enterprises in the region have acknowledged our expertise in delivering solutions using key open source technologies. Our offerings form critical part of Digital transformation, Big Data platform, Cloud and Web acceleration and IT modernization. We represent EDB, Pentaho, Docker, Couchbase, MongoDB, Elastic, NGINX, Sysdig, Redis Labs, Confluent, and HashiCorp as their key partners in the region. Our team members bring decades of experience in delivering confidence to enterprises in adopting open source software and are known for their thought leadership.
RESPONSIBILITIES
· Be the First point of contact for support queries
· Be responsible for solving customer queries and tickets in timely manner.
· Communicate with customer and internal team regarding problems reported and solved status in timely and effective manner.
· Log monitoring, event monitoring and resolving tickets in defined SLA.
· Apply updates and patches to keep the software up-to-date in line with organizational policies
· Provide support for installation and configuration.
· Monitor and identify areas of performance improvement
· Identify and write scripts for automating support tasks.
· Communicate effectively internally and with product support team to reproduce, resolve support cases and document them.
ESSENTIAL SKILLS
· Hands-On experience and skills in Linux operating system
· Knowledge of ELK stack or relevant technologies such as SolaR, Splunk etc.
· Good understanding of Indices Mapping , Index management such as archiving, reindexing, sharding etc.
· Good understanding of Analytical data structure and experience in deployment of same in the form of Reports and Dashboards
· Hands-On experience of Linux operating system
· Experience in NoSQL or RDBMS technology is desirable
· Python/Node.js or relevant data processing programming experience is preferred.
· Knowledge of Designing and Developing data pipeline using ETL tool such as Elastic Stack.
· Knowledge of real-time data collection with various data sources.
Experience in deploying scalable Elastic cluster is desirable
QUALIFICATION AND EXPERIENCE
· 2 -4 years of experience in technical support role.
· At least 2+ years experience working across multi-cultural and geographically distributed teams
· Experience in trouble shooting, maintaining and supporting production setup
· Engineering or equivalent degree
· Ability to interact effectively with customers for problem resolution.
· Sense of urgency and ownership to get problems solved in timely manner
· Attention to details.
· Ability to work on multiple tickets/ support cases effectively and to be able to manage the time critical tasks.
Location: Bangalore
Experience: Minimum 2 yrs
Package: upto 8 LPA
Develop new APIs, modify the existing API using Node.js, MongoDB, JavaScript..
Create new, modify existing web pages using React.js, JavaScript.
Support the current release, production issues with code fixes.
Work on new future releases, projects and deliver within timelines.
Setup the Servers with Node.js, MongoDB, React.js, etc. in the Linux environment.
THE POSITION
Ashnik is looking for experienced technology consultant to work in DevOps team in pre-sales function. The primary area of focus will be Microservices, CI/CD pipeline, Docker, Kubernetes, containerization and container security. A person in this role will be responsible for leading technical discussions with customers and partners and helping them arrive at final solution.
QUALIFICATION AND EXPERIENCE
- Engineering or equivalent degree
- Must have at least 8 years of experience in IT industry designing and delivering solutions
- Must have at least 3 years of hand-on experience of Linux and Operating system
- Must have at least 3 years of experience of working in an environment with highly virtualized or cloud based infrastructure
- Must have at least 2 years hands on experience in CI/CD pipeline, micro-services, containerization and kubernetes
- Though coding is not needed in this role, the person should have ability to understand and debug code if required
- Should be able to explain complex solution in simpler ways
- Should be ready to travel 20-40% in a month
- Should be able to engage with customers to understand the fundamental/driving requirement
DESIRED SKILLS
- Past experience of working with Docker and/or Kubernetes at Scale
- Past experience of working in a DevOps team
- Prior experience in Pre-sales role
RESPONSIBILITIES
- Own pre-sales or sales engineering responsibility to design, present, deliver technical solution
- Be the point of contact for all technical queries for Sales team and partners
- Build full-fledged solution proposals with details of implementation and scope of work for customers
- Contribute in technical writings through blogs, whitepapers, solution demos
- Make presentations at events and participate in events.
- Conduct customer workshops to educate them about features in Docker Enterprise Edition
- Coordinate technical escalations with principal vendor
- Get an understanding of various other components and considerations involved in the areas mentioned above
- Be able to articulate value of technology vendor’s products that Ashnik is partnering with eg. Docker, Sysdig, Hashicorp, Ansible, Jenkins etc.
- Work with partners and sales team for responding to RFPs and tenders
WHAT IS IN IT FOR YOU?
You would be adding a great experience of working with a leading open source solutions company in South East Asia region to your career. You would get to learn from the leaders and grow in the industry. This would be a great opportunity for you to grow in your career through continuous learning, adding depth and breadth of technologies. Since we work with leading open source technologies and engage with large enterprises, it creates enormous possibilities for career growth for our team. Not to mention that our people find the journey with Ashnik to be exciting and a fulfilling experience.
2) Installation Configuration & troubleshooting of Open source tools and software setup..
3) Installation Configuration and management in SSL Certificate on public faced web servers..
4) Hands on experience with web technologies eg. Apache, Ngnix, Tomcat and Httpd.,
5) Hands on experience in monitoring tools like Nagios, Cacti, Sysmondand N/W monitoring..
6) Should have strong OS administration skills on Linux, SUSE Linux, Ubuntu, and CentOS..
7) Should have familiar knowledge on AWS, AZURE and Cloud Technologies..
8) Should have knowledge and familiar with Postfix, Sendmail, SES, Zimbra and mail service..
9) Experience and knowledge in Version Control System like Git, GitHUB, Gitlaband SVN..
10) Bash or python Scripting experience as per daily activities and process needed
- Working with Banks in 24x7 based environment and identify Application problems and advising on the solution.
- Analyzing application/OS logs to spot common trends and underlying problems.
- Analyzing underlying database using SQL queries (MS SQL /Oracle or any other relational database).
- Deploying, testing, and reporting bugs/issues in new modules and support clients in testing.
Skills Required:
- Good analytical and problem-solving skills.
- knowledge of Linux Commands and database queries.
- Knowledge of Application servers i.e Apache Tomcat/ Jboss.
- Knowledge of shell script
- knowledge on Banking Digital Products i.e. IMPS, UPI
Roles and Responsibilities
- Managing Availability, Performance, Capacity of infrastructure and applications.
- Building and implementing observability for applications health/performance/capacity.
- Optimizing On-call rotations and processes.
- Documenting “tribal” knowledge.
- Managing Infra-platforms like Mesos/Kubernetes,CICD,Observability (Prometheus/New Relic/ELK),Cloud Platforms (AWS/ Azure),Databases,Data Platforms Infrastructure
- Providing help in onboarding new services with production readiness review process.
- Providing reports on services SLO/Error Budgets/Alerts and Operational Overhead.
- Working with Dev and Product teams to define SLO/Error Budgets/Alerts.
- Working with Dev team to have in depth understanding of the application architecture
and its bottlenecks.
- Identifying observability gaps in product services, infrastructure and working with stake
owners to fix it.
- Managing Outages and doing detailed RCA with developers and identifying ways to
avoid that situation.
- Managing/Automating upgrades of the infrastructure services.
- Automate toil work.
Experience & Skills
- 6+ years of total experience
- Experience as an SRE/DevOps/Infrastructure Engineer on large scale microservices and infrastructure.
- A collaborative spirit with the ability to work across disciplines to influence, learn, and
deliver.
- A deep understanding of computer science, software development, and networking principles.
- Demonstrated experience with languages, such as Python, Java, Golang etc.
- Extensive experience with Linux administration and good understanding the various
linux kernel subsystems (memory, storage, network etc).
- Extensive experience in DNS, TCP/IP, UDP, GRPC, Routing and Load Balancing.
- Expertise in GitOps, Infrastructure as a Code tools such as Terraform etc.. and
- Configuration Management Tools such as Chef, Puppet, Saltstack, Ansible.
- Expertise of Amazon Web Services (AWS) and/or other relevant Cloud Infrastructure
solutions like Microsoft Azure or Google Cloud.
- Experience in building CI/CD solutions with tools such as Jenkins, GitLab, Spinnaker,
Argo etc.
- Experience in managing and deploying containerized environments using Docker,
Mesos/Kubernetes is a plus.
at Interspence Solutions
The IT Infrastructure Analyst is responsible for working on assigned projects and technical initiatives in an efficient/effective manner. The IT Infrastructure Analyst must possess a high degree of technical knowledge regarding server & storage systems and associated technology tools for managing them.
The individual is expected to be able to manage and support infrastructure systems as necessary, perform troubleshooting, build new systems, and monitor data center environments.
Must have:
8-12 years’ experience in IT infrastructure management
Expertise in Dell Server Environments (Dell Hardware & Management system - Open Manage)
Expertise in VMWare (Vcentre setup and management)
Expertise in Windows server and storage
Expertise in EMC (now Dell) SAN and NAS devices
Good Linux skills (basic troubleshooting skills on Linux servers CentOS)
Good networking skills (troubleshooting skills)
Familiarity with Data Center Environmentals (Power, UPS, Cooling etc.)
Good to have:
- Experience with hyper-converged infrastructure such as Nutanix
- Experience and familiarity with Dell networking technology.
- Experience and familiarity with AWS
Role & Responsibilities
- The successful candidate will be experienced in leading and developing a support team within a product support environment
- This position will oversee the teams active case workload and provide guidance where required with a focus on a high-quality world-class customer experience.
- Oversees top tier customer critical account technical support situations to insure all elements of technical support are progressing to issue resolution. Initiates and facilitates the discussion with customer and respective resolution stakeholders during critical issues. Ensures timely, professional and effective communication with the customer and internal groups from both the technical and management perspectives
- Assists with the maintenance of and compliance with department policies and procedures
- Identifies team and individual training needs and assist in driving the delivery of these training initiatives
- Mentors and coaches Technical Support Engineers, soft skills, case management, technical skills, etc.
- Participates and leads hiring to get the best available talent
Qualification (Knowledge & Skills)
- 6-8 years of Experience in Production Support. Preferably in the BFSI domain.
- Experience of leading L1 & L2 support resources
- Demonstrated ability to develop strong relationships with multiple levels of customer with the ability to obtain a working knowledge in support of their business objectives in relation to the delivery of secure applications and data
- Prior experience working for a global IT vendor in a similar role
- Ability to facilitate and manage cross-team collaboration to solve customer issues working with teams in person and virtually
- Experience serving as a customer advocate able to understand and articulate the needs of the client and deliver on those needs
- Ability to keep calm and cool during critical situations and skilled in handling high profile situations with ease
- Must be motivated by challenges, results driven, and able to recommend multiple solutions for a problem
- Strong negotiation and difficult conversation skills for leading critical discussions and setting customer expectations
- Experience creating concise reports for customers, following customer situations/incidents (Incident reports and RCA)
- Proven ability to prioritize workload
- Ability to share constructive feedback; be able to adapt to and embrace change
Requirements
- Three years bachelor regular degree
- Must have a minimum of 6 years of experience in a technical support environment with 1 - 2 years of people management experience
- Understanding of SLA definitions and tracking.
- Understanding of Support metrics
- Excellent in Customer communication and has a natural flavour for Customer Service
- Good people management skills.
- Good understanding of computer systems, mobile devices, and other tech products
- Hands on experience on On-premise & Cloud deployments
- RHEL/CentOS and Debian/Ubuntu
- NodeJS (PM2 is a plus)
- MongoDB and Oracle , RabbitMQ
- Strong understanding of Networking and TCP/UDP protocols
- AWS (Covers S3)
- Excellent problem-solving and communication skills
- Ability to provide step-by-step technical help, both written and verbal
- Ability to diagnose and troubleshoot basic technical issues
- Bachelor’s degree in Information Technology, Computer Science or relevant field
- Startup experience is a plus