11+ SAP BASIS administration Jobs in Mumbai | SAP BASIS administration Job openings in Mumbai

SAP Basis / HANA 

• Solution Manager/FRUN Experience with detail knowledge of how SOLMAN system is integrated with Ticketing Tools. 
• Experience in Solution Manager Technical monitoring. 
• End to end monitoring for the sap system during the changes when the monitoring is not available or until the new one is in place 
• Manage the team to get the assigned task done on time adhering the SLA. 
• Align with different stakeholders to discuss the progress of multiple tasks. 
• SPOC of Alert management team. 
• Able to solve and coordinate RCA and support during critical system behaviour.
• Audit Experience. 
• Detailed Technical experience in SAP BASIS and HANA systems administrations. 
• Experience in setting up System Replications, High Availability and Disaster recovery. 
• Possess leadership qualities. 
• Proven track record of Client handling. 
• Knowledge of SAP HANA Enterprise Cloud is desirable. 
• Coach others recognize their strengths and encourage them to take ownership of their personal development. 
• Any Experience in SAP tools (SPC, LVM, etc.) will be advantage
• Ready to learn new technologies. 
• Should be ready to work in 24*7 shifts. 
• Any Experience ECS Managed Service Model would be added advantage

Role/ Job Title: Senior Technical Architect

Business: New Age

Function/ Department: Information Technology

Place of Work: Pan India

Job Purpose:

Senior technical architect will make sure that technologies function simultaneously and transforming specifications into design and architecture documents utilized by the team to create solutions. Managing the implementation of programs. Coordinating with the software development team to ensure the system runs smoothly.

Roles & Responsibilities:

• Manage one or more Applications Development teams in an effort to accomplish established goals as well as conduct personnel duties for team (e.g. performance evaluations, hiring and disciplinary actions)
• Utilize in-depth knowledge and skills across multiple Applications Development areas to provide technical oversight across systems and applications
• Review and analyze proposed technical solutions for project
• Understand the business strategy and help clients to define the solution with technology
• Assess the impact of the business strategy on the architecture landscape, including organization, information and infrastructure and applications.
• Implement tech roadmap, architectural principles, standards, policies, and solution governance for effective data technology delivery
• Guide smarter technology investments by recommending changes in data systems, infrastructure, process, and IT tools architecture
• Serve as point of contact and review for key issues and decisions for all technical architecture related to strategic projects.
• Providing technical support for installation, configuration, and troubleshooting of computer networks
• Developing and managing project budgets and timelines

Secondary Responsibilities:

• To assist in defining the team's technical strategy and advising on product roadmaps and migration plans to achieve strategic goals
• Produce progress reports
• Monitor systems to ensure they meet both user needs and business goals

Managerial & Leadership Responsibilities:

• Attract and retain best-in-class talent for key roles in their reporting structure
• To plan for team growth considering the skills required within the technical architecture team and to assist in resourcing decisions.
• To drive consistent standards and approaches throughout the team, building an environment that encourages continuous improvement and innovation.
• Mentor Business Architects and Analysts

Key Success Metrics:

• Deliver & effectively track all the deliverables
• Quality of processes
• Track improvements

Qualifications: Graduation: Bachelor’s in engineering / technology / mathematics / commerce / arts / science / biology / business / computers / engineering / management. 

Experience: 10 to 18 Years.

Experience: 2·4years

location: - Worli ,Mumbai (Hybrid}

Salary/rate: Open to discuss

Designation: Currently, we are scouting for Business Development champions

About us:

Qrata is a talent start-up that partners with fast-moving digital companies globally to scale their teams. Since 2016, We has served over 100 funded start-ups globally (some unicorns tool) and hire teams in the spaces of engineering. growth, design, and product Our mission is to be the top curated talent marketplace while fostering a collaborative, diverse, and inclusive workplace.

 Qrata matches top talent with global career opportunities from the world’s leading digital companies including some of the world’s fastest-growing start-ups using Qrata’s talent marketplaces. To sign-up please visit Qrata: https://www.qrata.co/

About the role:

We are looking for a resilient, empathic business development executive to contribute to the growth of our company.

Job Responsibilities:

• Identify and develop new business opportunities through networking, industry knowledge, current expertise and existing contacts
• Responsible for developing a database of qualified leads.
• Actively seek out new sales opportunities through networking and social media.
• Lead Generation through various portals like Upwork, LinkedIn, Google, etc.
• Proposal Drafting Planning and Overseeing New Marketing Initiatives..
• Proactively initiate contact with potential clients
• Set up meetings with potential clients and understand their requirements.
• Preparing and delivering presentations to potential new clients.
• Communicating with clients via email, virtual conferencing, or Telephone Calling.
• Build and maintain good relationship with existing clients in order to facilitate repeat business
• Persuade clients sign search contracts on exclusive and/or retainer basis
• Assist clients in formulating their expectation and contractual requirement in order for the appropriate candidates to be suitably matched with the role
• Work together with the internal researchers to match the candidates to the profile and create a shortlist
• Professionally present a candidate shortlist to the client
• The candidate is expected to conduct regular face-to-face meetings with the clients and undertake networking activities.

Candidate must be from Recruitment Agency/Firm with minimum 2 years of experience in Business Development for Permanent & Executive Search Positions.

·        A self-starter with desire for success who can spot new opportunities

·        Proven record in business development

·        Driven individual motivated by sales results

·        Excellent communication skills: written, verbal and listening

·        Organised, Presentable and confident

Job Description

Department: Marketing Sub-Department: Social Media Content Job Title: Exec/Sr. Exec Video Editor

Reporting Manager: Manager

Knowledge and Skill / Qualification Requirements

● Proven Experience: 2+ years of professional video editing experience, with a strong portfolio demonstrating your proficiency in creating captivating video content.

● Expertise: Proficient in using video editing software such as Adobe Premiere Pro, Final Cut Pro, or similar tools. Familiarity with Adobe After Effects or other motion graphics software is a plus.

● Creativity: A keen eye for visual aesthetics and storytelling, with the ability to add creative flair to videos that resonate with our target audience.

● Technical Skills: Solid understanding of video formats, codecs, aspect ratios, and video compression techniques for web and mobile platforms.

● Adaptability: Ability to adapt to evolving project requirements, feedback, and changes in a fast-paced environment.

Job Description

● Video Editing: Edit and assemble raw video footage into engaging and visually stunning videos for various marketing campaigns, product launches, social media platforms, and other digital channels.

● Storytelling: Craft compelling narratives and storylines that effectively communicate our brand message, product features, and promotional offers to our target audience.

● Post-Production: Enhance video content with color correction, audio editing, motion graphics, and visual effects to deliver high-quality and polished videos.

● Collaboration: Collaborate closely with the creative team, content creators, and other stakeholders to understand project requirements and ensure the videos

align with the brand's aesthetics and vision.

● Asset Management: Organize and maintain a library of video assets, ensuring easy accessibility and version control.

● Stay Current with Trends: Keep abreast of the latest video editing techniques, industry trends, and best practices to continually improve the quality and impact

of our video content.

● Optimization: Optimize video content for various platforms, ensuring compatibility and engagement across different social media channels, websites, and devices.

● Time Management: Manage multiple projects simultaneously while meeting tight deadlines and maintaining a high level of attention to detail. 

• School sales : Primary responsibility is to sell to schools and bring them onboard o Tie up with schools and onboard them so that we can offer the the comapny plan to the parents in the school
  • Negotiate and get into commercial agreements with schools o Upsell our other payment products in the schools

• Stakeholder Management in Schools:
  • Enable the company to liaison with the schools tied up with, for close to everything from meeting the parents, doing events etc.
  • Forge a strong relationship with the school management and principal and be their first port of call on anything to do with finances
• Team Building- Build a high quality sales team and lead it in that city

🔎 What are we looking for?

• Self-starter with a high sense of ownership → Comfortable to work with minimal supervision and do sales independently
• Ability to drive sales and closures → Have the capability to do standalone meetings with school management and drive closures
• Hungry to learn and grow → Passion to learn & be a better version of oneself; motivated to succeed
• Bias for action → Have the temperament to experiment and execute in uncertainty
• Hustler → Ability to generate resources to solve a problem
• Intellectual honesty → Always seeking and presenting truth irrespective of personal POV or beliefs
• Mission-oriented → Deeply care about delivering value and making an impact on customer’s lives

• 3+ years of doing b2b sales
• Entrepreneurial mindset - the ability to be able to crack school deals independently and work to get tangible results without too much handholding
• Willingness to be on the ground most of the time and doing field sales
• Relevant experience of selling to schools is desirable but not a requirement

• Becoming a part of the early core team
• Competitive salary plus ESOPs
• Work with colleagues from strong backgrounds & hungry to succeed
• Opportunity to interact with and learn from high-pedigree investors & mentors - o VCs: Elevation Capital (erstwhile SAIF Partners), Matrix Partners
• o Select angel investors: Kunal Shah, Nithin Kamat, Amit Ranjan 

We are seeking a motivated and skilled Real Estate Tele Caller to join our dynamic team. As a Real Estate Tele Caller, you will play a crucial role in our real estate sales and marketing efforts. You should have a minimum of 1 year of experience in real estate calling and possess excellent English communication skills.

Key Responsibilities:

• Conduct outbound calls to prospective real estate clients to generate leads, qualify prospects, and schedule property showings.
• Build and maintain a database of potential clients and follow up with leads.
• Provide information about properties, services, and promotions to potential buyers.
• Maintain a high level of knowledge about the real estate market, our listings, and industry trends.
• Meet and exceed weekly and monthly call quotas and lead generation goals.
• Utilize CRM systems to record and manage client information and call activities.
• Collaborate with the sales and marketing teams to support the overall business objectives.
• Ensure excellent customer service, addressing client inquiries and concerns effectively.
• 
  

Qualifications:

• Minimum of 1 year of experience in real estate calling or a similar role.
• Excellent verbal and written communication skills in English.
• Strong interpersonal skills and a customer-centric attitude.
• Ability to work in a fast-paced, target-driven environment.
• Proactive and self-motivated with a strong work ethic.
• 
  

Benefits:

• Competitive salary, up to 20,000 INR per month.
• Incentives and bonuses based on performance.
• Training and development opportunities to enhance your skills.
• A supportive and collaborative team environment.

Site Location: Thane

Salary: Up to 20,000 INR per month

Experience: Minimum 1 year of relevant experience

Immediate Joining Required

Working Schedule: Weekends will be working (Saturday and Sunday), with the week off on Tuesday.

Role:  Customer Service Representative

Job type: Full time 

Role type: Operations / Call center

Location: Mumbai

Functional Area:   Need to attend and make Inbound and outbound calls and maintain the service quality.

About the role: 

We are looking for a Customer Service Representative, or CSR, who will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

You will be responsible for -  

• Manage incoming phone calls from the Company’s Customer Service number
• Generate sales leads if needed for equipment upsells and trade-ins
• Understand and document Customers’ needs in order to help them with a resolution for their call and enter the same in a CRM system
• Provide accurate, valid and complete information by using the right methods / tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Go the extra mile to engage customers

Requirements –

• All candidates must be proficient with the English as the primary language of communication with Hindi as a second language
• Proven customer support experience or experience as a Client Service Representative
• Track record of over-achieving quota
• Strong phone contact handling skills and active listening
• Familiarity working with Customer Relationship Management (CRM) systems and practices
• Customer orientation and ability to adapt/respond to unscripted scenarios that may come up
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively

Qualification & Experience: 

• Any Graduate or Post Graduate or HSC
• 1 Year of Professional Experience.

Great to have’s: Must have skills or competencies.

• Strong written and verbal communication skills
• A basic understanding of mobile phones and computers (Apple)
• Being able to work in a fast-paced multidisciplinary environment as in a competitive landscape new data keeps flowing in rapidly and the world is constantly changing

What we offer you? 

• An open minded, collaborative culture of enthusiastic technologists.
• Getting to work with our clients and be part of the next level evolution.

About Andesoft Consulting: 

Andesoft is a boutique interactive services shop strategically combining business analytics and design. The primary domain expertise covers, Web architecture, CMS and CRM technologies
Market and business analytics to achieve better market segmentation and campaign management
Custom off-line and on-line interactive applications
The 3 major business verticals we specialize in are Health Care, Financial Services, and Public and Non-profit Sectors.

Company Profile: http://www.andesoftconsulting.com