11+ SAP BASIS administration Jobs in Mumbai | SAP BASIS administration Job openings in Mumbai

SAP Basis / HANA 

• Solution Manager/FRUN Experience with detail knowledge of how SOLMAN system is integrated with Ticketing Tools. 
• Experience in Solution Manager Technical monitoring. 
• End to end monitoring for the sap system during the changes when the monitoring is not available or until the new one is in place 
• Manage the team to get the assigned task done on time adhering the SLA. 
• Align with different stakeholders to discuss the progress of multiple tasks. 
• SPOC of Alert management team. 
• Able to solve and coordinate RCA and support during critical system behaviour.
• Audit Experience. 
• Detailed Technical experience in SAP BASIS and HANA systems administrations. 
• Experience in setting up System Replications, High Availability and Disaster recovery. 
• Possess leadership qualities. 
• Proven track record of Client handling. 
• Knowledge of SAP HANA Enterprise Cloud is desirable. 
• Coach others recognize their strengths and encourage them to take ownership of their personal development. 
• Any Experience in SAP tools (SPC, LVM, etc.) will be advantage
• Ready to learn new technologies. 
• Should be ready to work in 24*7 shifts. 
• Any Experience ECS Managed Service Model would be added advantage

Position : .NET Architect (Blazor)

Experience : 7+ Years

Location : Pan India

Notice Period : Immediate Joiners / Currently Serving Notice

Key Responsibilities :

• Design, develop, and maintain enterprise-grade Blazor applications.
• Strong expertise in .NET Core and advanced C# (OOPs, LINQ, Lambda, Expressions).
• Experience with Azure PaaS services (App Services, Azure Functions, Logic Apps, Cosmos DB/SQL Azure).
• Ensure scalable and maintainable architecture across the application lifecycle.

Requirements :

• Proven experience as a .NET Architect with strong hands-on in Blazor.
• Deep understanding of modern web development and cloud-native applications on Azure.

Department: Customer Service

Employment Type: Full-Time

Shift Type: Rotational Shifts with Weekly Offs

Role Overview:

We are looking for a dedicated and articulate CRM Executive (Voice Process) to handle customer service queries and deliver high-quality support over voice calls. The ideal candidate will have prior experience in a voice-based customer support role and possess excellent communication skills in English.

Key Responsibilities:

• Handle inbound and outbound voice calls professionally.
• Resolve customer queries and complaints with empathy and efficiency.
• Maintain accurate call records and update CRM tools regularly.
• Ensure customer satisfaction by providing prompt and effective support.
• Work collaboratively with team members to meet daily service metrics.

Requirements:

• Minimum 1 year of experience in a Customer Service (Voice Process) role.
• Excellent verbal communication skills in English.
• Customer-focused attitude with problem-solving ability.
• Comfortable working in rotational shifts and with weekly offs.
• Basic knowledge of CRM tools and systems is a plus.

• Coding and creating functional web applications and optimizing code for increasing response time and efficiency.
• Coordinating with front-end developers and providing server-side algorithms of user-facing web application elements.
• Analyzing the goals and requirements, handling bugs and errors and providing solutions for the same.
• Interacting with the database for storing data and ensuring that every user has access to what they search.

• Accomplishing the projects and goals within the deadline.
• Managing APIs that are executed across the devices.
• Participating in defining the architecture of the system.

Required skills

• Proven knowledge of front-end technologies, such as Angular, React, HTML, CSS, and JavaScript will be preferred.
• In-depth knowledge of PHP and related frameworks. Knowledge of Ruby, Python, NodeJs, and Java will be an added advantage.
• Good Communication, Analytical, Logical, and Leadership skills.
• Knowledge of front-end technologies such as Angular, React, HTML, CSS, and JavaScript will be preferred.
• Ability to manage a hosting environment along with database administration such as MySQL, Oracle.
• Excellent knowledge of APIs (REST, SOAP) and Web services.
• Capable of scaling applications to handle the load changes.
• Knowledge of version control, such as GIT.
• Knowledge of accessibility and security compliance.

About the Company: Among top five global media agencies. we provide access and scale everywhere our clients do business. Intelligent and imaginative, we create, integrate and scale technology-enabled services with premium partners 

 

Job Location :Mumbai

Roles and Responsibilities

• Devising solutions for the client by identifying and configuring the technology, data and processes that improve media targeting, and deepen analytical learning. This can encompass comprehensive audits of a client’s current setup, as well as leading data and tech partner evaluations, and defining measurement frameworks to capture the most valuable signals
• Aid in data partner discovery, vetting, onboarding and cataloguing, providing the relevant teams with a view on the latest solutions in the market, as well as current trends and issues relating to data management
• Support the implementation of client audience data strategy programs, specifically how client data is captured, managed, enhanced (through partnerships), deployed and measured for effectiveness, working closely with adjacent disciplines in Planning, AdOps, Activation and Analytics to ensure audience management best practices flow down and through all client media campaigns
• Maintain strong, effective relationships with key partners and suppliers within the ad/mar-tech data space
• Build strong relationships with key client stakeholders, including communicating with them on subjects outside your remit, and build a reputation for excellence in communication 

Desired background experience:

Required

• Demonstrable knowledge of the ad tech and data landscape, including hands-on experience managing audience data, for your own company or your clients. This includes, a working knowledge of the leading data management platforms (DMPs), customer data platforms (CDPs), knowledge of data onboarding and cross-device matching approaches and an understanding of the tools and technologies that can activate this data (e,g, DSPs, social platforms)
• Familiarity with and experienced in working with cloud-based data solutions (e.g. Google Cloud Platform, Amazon Web services) and tools within (e.g. BigQuery, Ads Data Hub) for data warehousing, insight generation and/or deployment.
• Strong analytical skills and a natural affinity for numbers is key; You must be able to analyze raw data, draw insights and develop actionable recommendations as needed
• Exceptional verbal & written communication skills, able to build and develop strong relationships with, and communicate effectively with people at all levels of seniority; in-agency, client-side, and in the supplier space  
• Strong organizational skills, including experience with resource management, to effectively manage smooth flow of work through agency

• Good foundation in CS fundamentals – algorithms, data structures
• Strong design and data modeling skills
• Good understanding of SQL and NOSQL databases
• Good concepts of object oriented programming and design patterns

• Location - Remote 

  Good to have

  • Familiarity with microservices design and testing
  • Familiarity with docker based setup
  • Prior experience in designing scalable microservices
  • Familiarity with cloud infrastructure and cloud deployment
  • Familiarity with CI/ CD pipelines