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- Good Communication and interpersonal skills
- Proficient in MS Office
- Well versed with written and spoken english
- Self motivated and hard working
- Salary no bar for deserving candidates
- Recruitment & Staffing: Attracting, interviewing, and hiring candidates for open positions.
- Employee Relations: Addressing employee concerns, managing workplace, and fostering a positive work environment.
- Performance Management: Implementing appraisal systems, setting performance standards, and providing feedback.
- Training & Development: Organizing training sessions, enhancing employee skills, and supporting career growth.
- Compliance & Policy Management: Ensuring adherence to labor laws and company policies, updating HR policies as needed.
- Payroll & Benefits Management: Overseeing payroll, administering benefits, and handling compensation matters.
Knowmax is the leading provider of customer experience knowledge management solutions globally that help solve customer problems. We help unicorns & Fortune 500 clients globally to help revolutionize the way CX knowledge is created, curated and consumed. We are a fast-paced tech startup that relentlessly innovates daily to make solving customer problems easier and accessible to our client’s employees and agents. We’re profitable, bootstrapped, and run a lean team across functions. Knowmax has been able to demonstrate value to dozens of Billion $ companies across geographies.
We’re industry agnostic and have significant global exposure.
As an Enterprise Account Executive, you will be at the forefront of driving growth and safeguarding revenue for our customers. Your role is to quickly and consultatively engage with customers and prospects, to understand their business needs and demonstrate how our solution can align with their objectives. Leveraging your expertise, you'll recommend the optimal solution to improve their customers’ journeys and accelerate their growth.
The ideal candidate for this coveted position is an expert in large and complex technology deals, offering an enhanced sales experience due to their specialization; and is accountable for forecasting their sales quarterly. He or she is a self-starter who has a track record of exceeding assigned monthly and annual sales quota.
What You’ll Do:
- Qualify deals quickly and focus on educating the customers on why they need to buy from Knowmax and also being able to build a need in the first place.
- Gain access and establish relationships with key executives, C-level leaders and decision makers.
- Consult with potential decision makers and their teams to determine the optimal solutions to solve business challenges and accommodate specific business needs.
- Responsible for encouraging long-term strategic relationships within select high profile enterprise accounts.
- Develop a robust qualified pipeline and handle strategic and value-based account planning, forecasting, and closing opportunities.
- Be the trusted advisor and influencer in winning customer decisions to buy, architect and adopt Knowmax solutions.
- Prospect into your assigned accounts to discover and develop opportunities.
- Lead complex sales cycles, using the support and strengths of key internal partners (Pre-Sales, Product Management, Executives, and partners) to close opportunities and exceed your quota.
- You will keep your team updated on your progress by regularly and accurately updating our internal CRM system.
- Own a revenue quota basis your region, also being able to build your own pipeline through your own network.
- Requirements:
- True hunter with 2-5years experience in consultative, B2B sales with a proven track record of success in enterprise SaaS in domestic or global markets
- Able to excel in a fast-paced work environment without direct daily supervision.
- Excellent interpersonal, communications, presentation, and organizational skills.
- Strong aptitude and problem-solving skill.
- Documented success selling to multiple levels of decision makers in large accounts.
- Willing to travel throughout the assigned region
- Independent & self-motivated. Can hit the ground running with a strong drive to succeed.
- An existing network of customer contacts & partners within the enterprise contact center market is a plus.
- Bachelor’s degree from accredited college or university is preferred.
IT Sales Communication Skills Business Development Outsourcing
Mobile Development Software Marketing IT B2B Sales Application Development Client Servicing Software Sales Learning Management Web Development Software Solution Sales Client Relationship
Our Client is an IT infrastructure services company, focused and specialized in delivering solutions and services on Microsoft products and technologies. They are a Microsoft partner and cloud solution provider. Our Client's objective is to help small, mid-sized as well as global enterprises to transform their business by using innovation in IT, adapting to the latest technologies and using IT as an enabler for business to meet business goals and continuous growth.
With focused and experienced management and a strong team of IT Infrastructure professionals, they are adding value by making IT Infrastructure a robust, agile, secure and cost-effective service to the business. As an independent IT Infrastructure company, they provide their clients with unbiased advice on how to successfully implement and manage technology to complement their business requirements.
- Providing on-call support within a high availability production environment
- Logging issues
- Providing Complex problem analysis and resolution for technical and application issues
- Supporting and collaborating with team members
- Running system updates
- Monitoring and responding to system alerts
- Developing and running system health checks
- Applying industry standard practices across the technology estate
- Performing system reviews
- Reviewing and maintaining infrastructure configuration
- Diagnosing performance issues and network bottlenecks
- Collaborating within geographically distributed teams
- Supporting software development infrastructure by continuous integration and delivery standards
- Working closely with developers and QA teams as part of a customer support centre
- Projecting delivery work, either individually or in conjunction with other teams, external suppliers or contractors
- Ensuring maintenance of the technical environments to meet current standards
- Ensuring compliance with appropriate industry and security regulations
- Providing support to Development and Customer Support teams
- Managing the hosted infrastructure through vendor engagement
- Managing 3rd party software licensing ensuring compliance
- Delivering new technologies as agreed by the business
What you need to have:
- Experience working within a technical operations environment relevant to associated skills stated.
- Be proficient in:
- Linux, zsh/ bash/ similar
- ssh, tmux/ screen/ similar
- vim/ emacs/ similar
- Computer networking
- Have a reasonable working knowledge of:
- Cloud infrastructure, Preferably GCP
- One or more programming/ scripting languages
- Git
- Docker
- Web services and web servers
- Databases, relational and NoSQL
- Some familiarity with:
- Puppet, ansible
- Terraform
- GitHub, CircleCI , Kubernetes
- Scripting language- Shell
- Databases: Cassandra, Postgres, MySQL or CloudSQL
- Agile working practices including scrum and Kanban
- Private & public cloud hosting environments
- Strong technology interests with a positive ‘can do’ attitude
- Be flexible and adaptable to changing priorities
- Be good at planning and organising their own time and able to meet targets and deadlines without supervision
- Excellent written and verbal communication skills.
- Approachable with both colleagues and team members
- Be resourceful and practical with an ability to respond positively and quickly to technical and business challenges
- Be persuasive, articulate and influential, but down to earth and friendly with own team and colleagues
- Have an ability to establish relationships quickly and to work effectively either as part of a team or singularly
- Be customer focused with both internal and external customers
- Be capable of remaining calm under pressure
- Technically minded with good problem resolution skills and systematic manner
- Excellent documentation skills
- Prepared to participate in out of hours support rota
Qualifications & Responsibilities
Year of Experience : 3- 8 yrs
Location : Bangalore, Delhi, Mumbai, Pune
Work on ISO 27001 & NIST based Information Security Management System implementation and sustenance.
- Responsible for SOX (IT Security Controls) and track the monthly/quarterly/annual control reports and drive effectiveness of SOX controls.
- Work on Business Continuity Planning, IT Disaster Recovery as per ISO27001 & NIST requirements
- Assess information security posture, identify the gaps/risks in the existing environment and develop solutions to mitigate the identified gaps/risk
- Conduct Information Systems audits covering IT infrastructure assets
- Working knowledge in security domains such as: security governance policies and procedures, risk management, compliance, access control, network security, security architecture, security incident response, disaster recovery, business continuity management, privacy and data protection
- Experience in leveraging industry standards and frameworks such as ISO/IEC 27001, NIST CSF/800-171, etc.
- Possesses certifications such as ISO27001 LA. CISSP, CISA certification- preferred
Why NCG?
WHO WE ARE DRIVES WHAT WE DO!
We Don't build the organization; we create an everlasting family. Our people express a sense of winning together when times are good and sticking together when times are tough.
Are you a Doer or Achiever?
Well, at NCG, our doors are Open for Doers and Achievers alike. We are a Cult where we create, innovate, learn and Contribute in a comfortable, transparent, and fair environment.
Joining NCG means contributing to a shared ambition for reliable work culture, tackling extraordinary technological challenges in multicultural teams, preserving your work/life balance, and more!
We are looking for passionate engineers and researchers that want to contribute in this exciting and fast moving field of Deep Learning and Research.
- Designing, building, and maintaining efficient, reusable, and reliable Ruby and Rails code.
- Helping maintain code quality, organization and automation Identifying bottlenecks and bugs and devising solutions to these problems
- Ensuring Integration of data storage solutions (may include databases, key-value stores, blob stores, etc)
- Need immediate joiners
- B.Tech/ BE in Computer Science, Computer Engineering equivalent Good knowledge of ruby language
- Good knowledge of Rails Framework along with other common libraries such as RSpec and Resque
- Good knowledge of Mysql database Good knowledge of data structures, algorithms, oops
- Good technical knowledge of computer fundamentals
- Excellent knowledge of scrapers/ web spiders Expert-level object-oriented analysis and design skills
- Good understanding of the syntax of Ruby and its nuances
- Good understanding of server-side templating languages (such as Liquid, Slim, etc depending on your technology stack)
- Good understanding of server-side CSS preprocessors (such as Sass, based on project requirements)
- Able to implement automated testing platforms and unit tests
- Proficient understanding of code versioning tools (e.g. Git, Mercurial or SVN)
- Familiarity with development aiding tools (such as Bower, Bundler, Rake, etc)
Must have working experience in PHP based framework (Laravel / CodeIgniter / Cake PHP / Zend / Symfony / Yii).
Working knowledge of HTML5, CSS3, JavaScript, jQuery.
Good knowledge of relational databases, version control tools.
Working knowledge of web services, APIs, JSON.
Hands on Experience in MVC/HMVC, Deployment, Design, Development, Architecture.
Working knowledge on Craft CMS, Drupal, Expression Engine, WordPress preferred but not mandate





