11+ Salesforce.com administration Jobs in Chennai | Salesforce.com administration Job openings in Chennai

KEY RESPONSIBILITES:

Application Development

• Work with Salesforce Tech Lead on requirements gathering/design workshops and define system design and solutions to be implemented on the Salesforce Platform
• Responsible for designing/configuring, developing, testing, training, documenting, and deploying high-quality code and adhering to best practices on the platform
• Design, develop and integrate Salesforce apps and components with back-office systems such as ERP systems using modern web tools and technologies
• Assist in identifying, troubleshooting, and resolving defects encountered during various stages of project delivery, including during deployment and implementation in production environments
• Write well-structured code using Apex, LWC, JavaScript, CSS, and HTML using the appropriate features and capabilities of each framework or language
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System Administration

• Provide system administration support for the Salesforce environment, especially related to customized applications, user permissions, security settings, custom objects, and workflow
• Creating and maintaining system interface diagrams, functional designs, and technical specifications documentation
• Review Salesforce Release Notes to have familiarity with new additions and enhancements

Job Summary:

We are looking for a motivated and customer-focused Sales Associate. The Sales Associate will be responsible for assisting customers, driving sales, maintaining product knowledge, and ensuring a positive shopping experience.

Key Responsibilities:

• Greet and assist customers in a friendly and professional manner.
• Understand customer needs and recommend suitable products or services.
• Achieve and exceed individual and team sales targets.
• Maintain in-depth knowledge of products, promotions, and company policies.
• Ensure store shelves are fully stocked, organized, and visually appealing.
• Handle customer inquiries, complaints, and returns with professionalism.
• Process transactions accurately using POS systems.
• Build and maintain strong customer relationships to encourage repeat business.
• Support the team in merchandising, inventory checks, and store cleanliness.
• Stay updated on industry trends and competitor activities.

Requirements:

• Proven experience as a Sales Associate, Retail Assistant, or in a similar customer service role.
• Excellent communication and interpersonal skills.
• Strong sales and negotiation abilities.
• Ability to work in a fast-paced environment.
• Basic knowledge of POS systems and MS Office is a plus.
• High school diploma or equivalent (Bachelor’s degree preferred).
• Flexibility to work evenings, weekends, and holidays as required.

Business Development

Objective:

To support lead generation, client outreach, and drive sales growth initiatives.

Key Responsibilities:

Research and qualify new business leads.

Assist in client presentations and communications.

Maintain CRM systems and manage follow-up pipeline effectively.

Tools You’ll Use:

• Lead Generation & Outreach: LinkedIn Sales Navigator, Apollo, Instantly
• CRM Platforms: HubSpot CRM, Zoho CRM

Job Description:

1.Be a hands on problem solver with consultative approach, who can apply Machine Learning & Deep Learning algorithms to solve business challenges

a. Use the knowledge of wide variety of AI/ML techniques and algorithms to find what combinations of these techniques can best solve the problem

b. Improve Model accuracy to deliver greater business impact

c.Estimate business impact due to deployment of model

2.Work with the domain/customer teams to understand business context , data dictionaries and apply relevant Deep Learning solution for the given business challenge

3.Working with tools and scripts for sufficiently pre-processing the data & feature engineering for model development – Python / R / SQL / Cloud data pipelines

4.Design , develop & deploy Deep learning models using Tensorflow / Pytorch 

5.Experience in using Deep learning models with text, speech, image and video data

a.Design & Develop NLP models for Text Classification, Custom Entity Recognition, Relationship extraction, Text Summarization, Topic Modeling, Reasoning over Knowledge Graphs, Semantic Search using NLP tools like Spacy and opensource Tensorflow, Pytorch, etc

b.Design and develop Image recognition & video analysis models using Deep learning algorithms and open source tools like OpenCV

c.Knowledge of State of the art Deep learning algorithms

6.Optimize and tune Deep Learnings model for best possible accuracy

7.Use visualization tools/modules to be able to explore and analyze outcomes & for Model validation eg: using Power BI / Tableau

8.Work with application teams, in deploying models on cloud as a service or on-prem

a.Deployment of models in Test / Control framework for tracking

b.Build CI/CD pipelines for ML model deployment

9.Integrating AI&ML models with other applications using REST APIs and other connector technologies

10.Constantly upskill and update with the latest techniques and best practices. Write white papers and create demonstrable assets to summarize the AIML work and its impact.

· Technology/Subject Matter Expertise

• Sufficient expertise in machine learning, mathematical and statistical sciences
• Use of versioning & Collaborative tools like Git / Github
• Good understanding of landscape of AI solutions – cloud, GPU based compute, data security and privacy, API gateways, microservices based architecture, big data ingestion, storage and processing, CUDA Programming
• Develop prototype level ideas into a solution that can scale to industrial grade strength
• Ability to quantify & estimate the impact of ML models.

· Softskills Profile

• Curiosity to think in fresh and unique ways with the intent of breaking new ground.
• Must have the ability to share, explain and “sell” their thoughts, processes, ideas and opinions, even outside their own span of control
• Ability to think ahead, and anticipate the needs for solving the problem will be important

·        Ability to communicate key messages effectively, and articulate strong opinions in large forums

· Desirable Experience:

• Keen contributor to open source communities, and communities like Kaggle
• Ability to process Huge amount of Data using Pyspark/Hadoop
• Development & Application of Reinforcement Learning
• Knowledge of Optimization/Genetic Algorithms
• Operationalizing Deep learning model for a customer and understanding nuances of scaling such models in real scenarios
• Optimize and tune deep learning model for best possible accuracy
• Understanding of stream data processing, RPA, edge computing, AR/VR etc
• Appreciation of digital ethics, data privacy will be important
• Experience of working with AI & Cognitive services platforms like Azure ML, IBM Watson, AWS Sagemaker, Google Cloud will all be a big plus
• Experience in platforms like Data robot, Cognitive scale, H2O.AI etc will all be a big plus

• Minimum 5 years of Testing experience , with at least 3 years of Test Automation
• “Automation first” attitude.
• Strong sense of accountability and ownership.
• Good team player and communicator with a flexible, customer-driven attitude.
• Agile / Lean attitude and mindset.
• Believe in daily improvement, easily adapt to change and have fun while doing it.
• Work well independently and within a team.
• Knowledgeable about different Software Delivery Lifecycles.
• At least 1 year experience in using at least one tool for:
• Test automation tools: Selenium Web driver, Postman, RestApi Automation
• Non-functional testing: JMeter, HP LoadRunner

Responsibilities:

• Must be able to write quality code and build secure, highly available systems.
• Assemble large, complex datasets that meet functional / non-functional business requirements.
• Identify, design, and implement internal process improvements: automating manual processes, optimizing datadelivery, re-designing infrastructure for greater scalability, etc with the guidance.
• Create datatools for analytics and data scientist team members that assist them in building and optimizing our product into an innovative industry leader.
• Monitoring performance and advising any necessary infrastructure changes.
• Defining dataretention policies.
• Implementing the ETL process and optimal data pipeline architecture
• Build analytics tools that utilize the datapipeline to provide actionable insights into customer acquisition, operational efficiency, and other key business performance metrics.
• Create design documents that describe the functionality, capacity, architecture, and process.
• Develop, test, and implement datasolutions based on finalized design documents.
• Work with dataand analytics experts to strive for greater functionality in our data
• Proactively identify potential production issues and recommend and implement solutions

Skillsets:

• Good understanding of optimal extraction, transformation, and loading of datafrom a wide variety of data sources using SQL and AWS ‘big data’ technologies.
• Proficient understanding of distributed computing principles
• Experience in working with batch processing/ real-time systems using various open-source technologies like NoSQL, Spark, Pig, Hive, Apache Airflow.
• Implemented complex projects dealing with the considerable datasize (PB).
• Optimization techniques (performance, scalability, monitoring, etc.)
• Experience with integration of datafrom multiple data sources
• Experience with NoSQL databases, such as HBase, Cassandra, MongoDB, etc.,
• Knowledge of various ETL techniques and frameworks, such as Flume
• Experience with various messaging systems, such as Kafka or RabbitMQ
• Good understanding of Lambda Architecture, along with its advantages and drawbacks
• Creation of DAGs for dataengineering
• Expert at Python /Scala programming, especially for dataengineering/ ETL purposes

• Proficient with SQL Server/T-SQL programming in creation and optimization of complex Stored Procedures, UDF, CTE and Triggers
• Overall Experience should be between 4 to 7 years
• Experience working in a data warehouse environment and a strong understanding of dimensional data modeling concepts. Experience in SQL server, DW principles and SSIS.
• Should have strong experience in building data transformations with SSIS including importing data from files, and moving data from source to destination.
• Creating new SSIS packages or modifying existing SSIS packages using SQL server
• Debug and fine-tune SSIS processes to ensure accurate and efficient movement of data. Experience with ETL testing & data validation.
• 1+ years of experience with Azure services like Azure Data Factory, Data flow, Azure blob Storage, etc.
• 1+ years of experience with developing Azure Data Factory Objects - ADF pipeline, configuration, parameters, variables, Integration services runtime.
• Must be able to build Business Intelligence solutions in a collaborative, agile development environment.
• Reporting experience with Power BI or SSRS is a plus.
• Experience working on an Agile/Scrum team preferred.
• Proven strong problem-solving skills, troubleshooting, and root cause analysis.
• Excellent written and verbal communication skills.

Research accounts, identify key players and generate interest for products/service offerings

• Maintain and expand your database of prospects within your assigned territory
• Prospect and build a sales pipeline for the Sales Managers via outbound calling, email communications, andother direct marketing methods
• Understanding customer needs and requirements
• Qualify all sales leads, routing the opportunities to the appropriate Sales Managers for further development andclosure
• Follow up with each Sales Manager, post meeting. Determine result of respective meeting, follow upappropriately to close the loop
• Consistently log and record each-and-every outreach made, in CRM, producing regular activity reports
• Act as a bridge between Marketing and Sales. Be cognizant of each marketing initiative, and work towardcorporate objectives
• Close sales and achieve quarterly quotas
• Team with channel partners to build a pipeline and close deals
• Perform effective online demos to prospectsRequirements
• Ability to comprehend the AVASOFT service offerings/product line and to communicate our value proposition toprospects
• Strong Internet research skills required
• Excellent presentation skills, verbal and written communication skills, and interpersonal skills.
• Highly organized and attentive to detail
• Self-starter with solid follow-through and multi-tasking capabilities
• Ability to handle a fast-paced environment and challenging workload, must work well individually or as a memberof a team
• Highly motivated with a strong desire to succeed
• Relies on experience and judgment to plan and accomplish goals
• Bachelor's degree or equivalent, preferably in related field