11+ Salesforce.com administration Jobs in Kolkata | Salesforce.com administration Job openings in Kolkata

KEY RESPONSIBILITES:

Application Development

• Work with Salesforce Tech Lead on requirements gathering/design workshops and define system design and solutions to be implemented on the Salesforce Platform
• Responsible for designing/configuring, developing, testing, training, documenting, and deploying high-quality code and adhering to best practices on the platform
• Design, develop and integrate Salesforce apps and components with back-office systems such as ERP systems using modern web tools and technologies
• Assist in identifying, troubleshooting, and resolving defects encountered during various stages of project delivery, including during deployment and implementation in production environments
• Write well-structured code using Apex, LWC, JavaScript, CSS, and HTML using the appropriate features and capabilities of each framework or language
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System Administration

• Provide system administration support for the Salesforce environment, especially related to customized applications, user permissions, security settings, custom objects, and workflow
• Creating and maintaining system interface diagrams, functional designs, and technical specifications documentation
• Review Salesforce Release Notes to have familiarity with new additions and enhancements

We’re Hiring: Customer Support Executive – International (Voice & Chat)

Location: Kolkata

Shifts: Rotational (Day/Night)

Experience: 1–3 Years

Department: Customer Support / Operations

Job Summary:

We are looking for dynamic professionals to join our International Contact Centre team & Chat. If you have strong communication skills and Fluent in English & Hindi (mandatory) with experience in BPO/KPO or international call center handling global customers via voice and chat this role is for you.

Key Responsibilities:

·      Own end-to-end customer interactions across voice and chat (international & domestic)

·      Deliver quick, accurate, and high-quality responses with a customer-first approach

·      Resolve queries and issues proactively with clear follow-through

·      Maintain clean and structured documentation

·      Ensure high service standards, customer satisfaction,

·      Operate with discipline by following SOPs, quality benchmarks, and processes

·      Stay flexible and aligned with global time zones and dynamic operational needs

Required Skills & Qualifications:

·      1–3 years of experience in customer support (voice and/or chat process)

·      Excellent verbal and written communication skills

·      Strong problem-solving and multitasking abilities

·      Ability to handle pressure and manage difficult customers professionally

·      Basic computer knowledge (MS Office, typing skills)

·      Good listening skills and attention to detail

·      Ability to work in rotational shifts (including night shifts) and rotational week offs

Preferred Qualifications:

• Experience in BPO/KPO or international call center environment
• Exposure to global customer handling and cultural sensitivity

Shift Timings:

·       Day Shift: 11am – 9pm

·       Night Shift: 9pm – 7am

6 days Working (Rotational week-offs)

Job Position: Lead II - Software Engineering

Domain: Information technology (IT)

Location: India - Thiruvananthapuram

Salary: Best in Industry

Job Positions: 1

Experience: 8 - 12 Years

Skills: .Net, Sql Azure, Rest Api, Vue.Js

Notice Period: Immediate – 30 Days

Job Summary:

We are looking for a highly skilled Senior .NET Developer with a minimum of 7 years of experience across the full software development lifecycle, including post-live support. The ideal candidate will have a strong background in .NET backend API development, Agile methodologies, and Cloud infrastructure (preferably Azure). You will play a key role in solution design, development, DevOps pipeline enhancement, and mentoring junior engineers.

Key Responsibilities:

• Design, develop, and maintain scalable and secure .NET backend APIs.
• Collaborate with product owners and stakeholders to understand requirements and translate them into technical solutions.
• Lead and contribute to Agile software delivery processes (Scrum, Kanban).
• Develop and improve CI/CD pipelines and support release cadence targets, using Infrastructure as Code tools (e.g., Terraform).
• Provide post-live support, troubleshooting, and issue resolution as part of full lifecycle responsibilities.
• Implement unit and integration testing to ensure code quality and system stability.
• Work closely with DevOps and cloud engineering teams to manage deployments on Azure (Web Apps, Container Apps, Functions, SQL).
• Contribute to front-end components when necessary, leveraging HTML, CSS, and JavaScript UI frameworks.
• Mentor and coach engineers within a co-located or distributed team environment.
• Maintain best practices in code versioning, testing, and documentation.

Mandatory Skills:

• 7+ years of .NET development experience, including API design and development
• Strong experience with Azure Cloud services, including:
• Web/Container Apps
• Azure Functions
• Azure SQL Server
• Solid understanding of Agile development methodologies (Scrum/Kanban)
• Experience in CI/CD pipeline design and implementation
• Proficient in Infrastructure as Code (IaC) – preferably Terraform
• Strong knowledge of RESTful services and JSON-based APIs
• Experience with unit and integration testing techniques
• Source control using Git
• Strong understanding of HTML, CSS, and cross-browser compatibility

Good-to-Have Skills:

• Experience with Kubernetes and Docker
• Knowledge of JavaScript UI frameworks, ideally Vue.js
• Familiarity with JIRA and Agile project tracking tools
• Exposure to Database as a Service (DBaaS) and Platform as a Service (PaaS) concepts
• Experience mentoring or coaching junior developers
• Strong problem-solving and communication skills

Hiring for International BPO Sales Executive for Inbound Process

Must have experience in sales for at least 1 yr in any International Outbound BPO

Process - Travel Sales (US Shift)

Role: Need to handle inbound calls related to Flight booking, car rentals, hotel booking from US customers and convert those calls into sales

Location: Ecospace Business Park (Kolkata)

Salary - upto 25k plus Incentives upto 5 'lac

**Looking for immediate Joiner**

**Ready to work in Night Shift**

**Must have exp in US Sales Process**

**Freshers are Welcome**

Interested one can connect Uzma

A Concise Glimpse into the Role

We’re on the hunt for young, energetic, and hustling talent ready to bring fresh ideas and unstoppable drive to the table.

This isn’t just another role—it’s a launchpad for change-makers. If you’re driven to disrupt, innovate, and challenge the norm, we want you to make your mark with us.

Are you ready to redefine the future?

Apply now and step into a career where your ideas power the impossible!

Your Time Will Be Invested In

·      AI/ML Model Innovation and Research

·      Are you ready to lead transformative projects at the cutting edge of AI and machine learning? We're looking for a visionary mind with a passion for building ground breaking solutions that redefine the possible.

 What You'll Own

Pioneering AI/ML Model Innovation

·      Take ownership of designing, developing, and deploying sophisticated AI and ML models that push boundaries.

·      Spearhead the creation of generative AI applications that revolutionize real-world experiences.

·      Drive end-to-end implementation of AI-driven products with a focus on measurable impact.

Data Engineering and Advanced Development

·      Architect robust pipelines for data collection, pre-processing, and analysis, ensuring precision at every stage.

·      Deliver clean, scalable, and high-performance Python code that empowers our AI systems to excel.

Trailblazing Research and Strategic Collaboration

·      Dive into the latest research to stay ahead of AI/ML trends, identifying opportunities to integrate state-of-the-art techniques.

·      Foster innovation by brainstorming with a dynamic team to conceptualize novel AI solutions.

·      Elevate the team's expertise by preparing insightful technical documentation and presenting actionable findings.

What We Want You to Have

·      1-2 years' experience with live AI project experience, from conceptualization to real-world deployment.

·      Foundational knowledge in AI, ML, and generative AI applications.

·      Proficient in Python and familiar with libraries like TensorFlow, PyTorch, Scikit-learn.

·      Experience working with structured & unstructured data, as well as predictive analytics.

·      Basic understanding of Deep Learning Techniques.

·      Knowledge of AutoGen for building scalable multi-agent AI systems & familiarity with LangChain or similar frameworks for building AI Agents. 

·      Knowledge of using AI tools like VS Copilot.

·      Proficient in working with vector databases for managing and retrieving data.

·      Understanding of AI/ML deployment tools such as Docker, Kubernetes.

·      Understanding JavaScript, TypeScript with React and Tailwind.

·      Proficiency in Prompt Engineering for various use cases, including content generation and data extraction.

·      Ability to work independently and as part of a collaborative team.

·      Excellent communication skills and a strong willingness to learn.

Nice to Have

·      Prior project or coursework experience in AI/ML.

·      Background in Big Data technologies (Spark, Hadoop, Databricks).

·      Experience with containerization and deployment tools.

·      Proficiency in SQL & NoSQL databases.

·      Familiarity with Data Visualization tools (e.g., Matplotlib, Seaborn).

Soft Skills

·      Strong problem-solving and analytical capabilities.

·      Excellent teamwork and interpersonal communication.

·      Ability to thrive in a fast-paced and innovation-driven environment.

Mass hiring for Web Consultant /Senior Website Consultant to join our growing team at Starway Web Digital.

Job Title: Senior Website Consultant

Shift Time: 8:00 PM – 5:00 AM (US Shift)

Working Days: Monday to Friday

Weekends: Off

Monthly Salary: Rs.15,000 to Rs.40,000

Salary - 10% to 20% hike on last drawn salary.

Lucarative Incentives

On time salary

Location: Primac Tower, Salt Lake Sector V Kolkata

Requirements:

- Minimum 1 year of experience in website selling (mandatory).

- Strong proficiency in spoken and written English.

- Experience working in an outbound international B2B sales process.

- Excellent communication, negotiation, and persuasion skills.

- Ability to understand business needs and present relevant solutions.

- Comfortable working a night shift (US timing).

- Self-motivated, target-driven, and results-oriented mindset.

Incentives: Lucrative performance-based incentives

Testing Lead

Roles and Responsibilities
We are looking for a highly-skilled test automation engineer to automation testing. Who has experience in Selenium with Either Java/C#/ Python.

• Working experience of a minimum of 6+ years in Test automation using Selenium or other similar tools.
• QA experience with manual testing of web sites, web services and backend applications in windows.
• Working knowledge on tools like Jenkins, JIRA and Github.
• Contribute towards the automation of performance flows using JMeter.
• Should have Positive Attitude to Learn the Functionality of Application with quick turn-around time.
• Record problems and issues in accordance with the project's problem and issue management plans.
• Creating, enhancing, debugging, and running the test cases.
• Work with the application team to resolve any issues that arise out of the testing process.
• Participate in the release control process (when the application is transferred from the build team to the test team) to ensure that solutions meet business requirements.
• Good understanding and experience in Agile test automation frameworks and approaches.
• Strong in Testing methodology, test framework design experience.
• Strong analytical and problem-solving skills.
• Understanding of QA methodologies, life cycle and processes
• Positive and energetic work attitude.
• Well-organized and disciplined, but also adaptable approach to work.
• Able to multi-task and manage numerous deliverables effectively.
• Strong written and communication skills.
• Having good experience of team handling.

**Work from office. Location: Kolkata
**Interview: Face to face interview

• Sales and marketing of travel related products and services to various corporate and business houses.
• Corporate relationship build up
• Business Development

• Graduation : Graduation ( Any)
• Fluent in English
• Shall be smart, dynamic and motivated
• Willing to travel.
• 2-6 years of experience in travel industry / corporate sales (preferable).
• Compensation :
• Salary - As per Industry Standard.
• Benefits - Incentive, Mobile bills and Convenience, Health Insurance (post confirmation)