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About Us – Learners Point

Learners Point Academy is one of Dubai’s leading professional training and skill development institutes. For over two decades, we have been committed to empowering individuals and organizations with globally recognised training solutions that enhance capability, performance, and career growth.

As industries evolve rapidly through technology and innovation, we strive to bridge the skills gap by offering practical, results-driven courses delivered by certified industry experts. Our diverse portfolio includes Corporate Training, Professional Certification Programs, and Custom Learning Solutions tailored to the needs of professionals across the MENA region.

At Learners Point, we believe learning is a continuous journey. Our mission is to help professionals unlock their true potential, elevate their expertise, and stay competitive in a dynamic global workforce. With modern learning methodologies, real-world case studies, and an engaging training environment, we ensure our learners gain the confidence and competencies required to excel in their chosen fields.

Work Days: Monday to Saturday or Sunday to Friday

Experience Level: 1–2

Location: Bangalore

Industry: EdTech / SaaS / Corporate Training / IT Solutions

About the Role

We are looking for a highly motivated Sales Development Representative (SDR) to join our B2B Enterprise Sales team. The ideal candidate will have excellent communication skills, a strong grasp of outbound prospecting, and the ability to engage confidently with decision-makers across the Middle East.

Sales Development Representative (SDR) — End-to-End Role Framework

Middle East B2B Enterprise Segment (UAE, KSA, Qatar, Oman, Bahrain, Kuwait, EMEA)

1️⃣ Stage 1: Market Understanding & Foundation

Roles & Responsibilities

• Understand the regional business landscape (government, oil & gas, banking, healthcare, education, retail, logistics).
• Study local buyer behavior, business etiquette, and decision-making hierarchies.
• Learn company offerings, ROI value, and competitive advantage.
• Segment Ideal Customer Profiles (ICPs).

Common Client Challenges & SDR Solutions

Challenge Description SDR Solutions Trust barrier with new vendors Clients prefer working with known providers. Build credibility with local case studies and testimonials. Lengthy decision cycles Multiple internal approvals. Maintain consistent, respectful follow-up. Language & cultural nuances Arabic preference and formality. Adapt communication tone; use professional Arabic greetings if possible.

2️⃣ Stage 2: Lead Generation & Prospecting

Roles & Responsibilities

• Identify target companies via LinkedIn Sales Navigator, Apollo, ZoomInfo, or GulfTalent.
• Source decision-makers (L&D, HR Heads, CXOs).
• Maintain CRM (HubSpot / Zoho / Salesforce).
• Classify leads into Cold, Warm, Hot.

Challenges

Limited online visibility, ignored outreach, outdated regional data.

Solutions

Personalized messaging, verified contact data, continuous CRM hygiene.

Stage 3: Outreach & Initial Contact

• Execute cold calls, emails, and LinkedIn engagements.
• Communicate clear value (ROI, cost efficiency, learning outcomes).
• Respect regional work hours and cultural etiquette.

4️⃣ Stage 4: Qualification & Discovery

Use BANT/MEDDIC frameworks — Budget, Authority, Need, Timeline.

Position the organization as a consultative partner, not a vendor.

Stage 5: Meeting Scheduling & Handoff

• Book Google Meet/Teams or in-person meetings.
• Confirm attendance 24 hours in advance.
• Provide the AE with a complete lead brief.

Stage 5: Meeting Scheduling & Handoff

• Book Google Meet/Teams or in-person meetings.
• Confirm attendance 24 hours in advance.
• Provide the AE with a complete lead brief.

Stage 6: Follow-up & Lead Nurturing

• Maintain structured follow-up cadence (3–5 touchpoints / 3 weeks).
• Send relevant case studies or ROI reports.
• Track metrics: lead-to-meeting ratio, meeting-to-opportunity ratio, stage duration.

Stage 7: Reporting & Collaboration

• Keep CRM updated in real-time.
• Hold weekly syncs with AEs.
• Analyze data to improve perform

Stage 8: Continuous Learning & Cultural Adaptation

• Learn ongoing market trends (Vision 2030, localization, workforce training budgets).
• Upskill through webinars on negotiation, consultative sales, and cross-cultural communication.

Final Summary

Stage Core Responsibility Client Challenge SDR Solution 1. Market Research Learn region & product Cultural barriers Localized case studies 2. Prospecting Identify ICP & leads Limited data Verified sources 3. Outreach Contact prospects Gatekeepers Multi-channel, polite persistence 4. Qualification Assess potential Budget opacity Consultative discovery 5. Scheduling Arrange AE meetings No-shows Clear agenda & reminders 6. Follow-up Nurture leads Long cycles Consistent follow-up 7. Reporting Track metrics Poor CRM data Real-time updates 8. Learning Adapt & grow Cultural gaps Ongoing upskilling

Key Responsibilities: 

• Rewrite existing APIs in NodeJS. 
• Remodel the APIs into Micro services-based architecture. 
• Implement a caching layer wherever possible. 
• Optimize the API for high performance and scalability. 
• Write unit tests for API Testing.
• Automate the code testing and deployment process.

Skills Required: 

• At least 2 years of experience developing Backends using NodeJS — should be well versed with its asynchronous nature & event loop, and know its quirks and workarounds. 
• Excellent hands-on experience using MySQL or any other SQL Database. 
• Good knowledge of MongoDB or any other NoSQL Database. 
• Good knowledge of Redis, its data types, and their use cases. 
• Experience with graph-based databases like GraphQL and Neo4j. 
• Experience developing and deploying REST APIs. 
• Good knowledge of Unit Testing and available Test Frameworks. 
• Good understanding of advanced JS libraries and frameworks. 
• Experience with Web sockets, Service Workers, and Web Push Notifications. 
• Familiar with NodeJS profiling tools. 
• Proficient understanding of code versioning tools such as Git. 
• Good knowledge of creating and maintaining DevOps infrastructure on cloud platforms. 
• Should be a fast learner and a go-getter — without any fear of trying out new things Preferences. 
• Experience building a large scale social or location-based app.

Job description:

Designation:  UI/UX Designer

Location :  Bangalore

Responsibilities:

• Responsible for designing applications, user interfaces (UI), websites, mobile app & Dashboard design using Adobe Designing Tools
• Provide user interface design for Web-based projects, including dashboards, widgets, and products.
• Update UI per changing needs and requirements.
• Designing user interface for desktop and Web-based products.
• Create interactive prototypes and UI specifications, including screen layouts, color palettes, typography, and user-interface elements.
• Identify user needs and business requirements such as specifications, templates, storyboards, wireframes, and mock-ups.

Skills and Qualification:

• Graduate degree in Computer Science, Computer Engineering, or related technical discipline from Tier-1 Institutes

• 4+ years of proven experience in designing UI/UX for mobile/web applications.
• Working on applications that are transactional and not informational
• Working with tools such as Figma
• Should have experience of working in start-up environment
• Experience of B2C product design in the financial services domain.
• Good expertise in UX design tools.
• Experience in UI/UX testing.

Personality:

The ideal person for this role would be someone who loves the challenge of an entrepreneurial environment, who has high ownership to be available 24x7 for our customers, who is able to deal with complexity and rapid change and who has large dreams to be part of interesting journey.

The person would be self-driven, results-oriented with a positive outlook and impeccable integrity. He/she would have a track record of delivering results consistently in uncertain environments. Excellent communication skills with an ability to manage crucial conversations with senior stakeholders.

Retail industry demands “I’ll do it now instead of tomorrow” attitude. Please be prepared for interesting journey if you want to grow fast with no age barriers.

• Product development-oriented: leading the architecture and design of a multi-tenant, cloud-native platform that hosts the IoT and Analytics apps architecting integration engine with connectors to handle and consume structured and unstructured data from different sources (customers ERP systems, external meta-data, etc) designing frameworks to support Big Data Analytics and real-time actionability based on predictive ML models driving the development of company's IoT platform dashboard and mobile applications with support from UX consultant.
• Internal team-oriented: building and a mentoring team of software developers planning and managing project timelines towards meeting roadmap goals and customer deliverables driving the team towards a test-driven and documented codebase.
• Customer-facing: work with customer's technical team to understand requirements architect and draft solution proposals integrate with customers' existing systems.

Requirements:

• Customer experience-related software development projects.
• In-depth knowledge and hands-on experience of time-series (relational or NoSQL-based) databases.
• Experience in integrating multiple Big Data solutions and legacy database systems.
• Experience in designing high volume data chains, i.e. messaging queues, streaming, processing large amounts of structured and unstructured data for IoT eco-system.
• Hands-on experience with enterprise application frameworks like spring/apache software integration web services (SOAP/RESTful), ESB SDLC tools (Git, Automated Testing Frameworks) cloud platforms (Azure, AWS), and containers (Docker, Kubernetes).
• Experience in building Big Data, AI, Machine Learning analytics pipelines.
• Familiarity with security requirements in IoT space & wireless sensor networks is a plus.