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Policies, Systems, Processes & Procedures
- Review and ensure the India information security policies are aligned with group policies and practices.
- Review and provide recommendations to India policies, standards, guidelines/ processes concerning RBI (Reserve Bank of India) regulatory requirements
- Coordinate with business units to define SLA for India
- Formulate the security strategy and roadmap for India
Information Security
- Identify and ensure compliance to unique security requirements for RBI (Reserve Bank of India) related to RBI cyber security framework and RBI Guidelines on Information security.
- Establish contacts with RBI (Reserve Bank of India) regulators to receive security updates, circulars
- Coordinate for the group for various regulatory security audits at the Singapore location.
- Monitor and track all India open issues with IT and concerned international SPOCS
- Assist the GSO office and BU in attaining information security compliance objectives.
- Identify issues that could impact the bank and escalate any serious issues/ breaches/ violations; develop/monitor action plans for its closure in liaison with local, and overseas branches, and business groups.
- With the support of the Head office GSO team, perform risk assessments for locally implemented IT solutions and track open issues to closure
- Instigate and maintain contact with RBI Regulatory Authorities, Regulatory compliance department, and ensure good & healthy working relationships.
- Review new regulatory legislations; promptly communicate all regulatory notices/circulars to all concerned areas, provide interpretations if necessary; develop/monitor action plans towards its implementation.
- Assist Head office during Regulatory Examinations; ensure implementation/regularization of observations linked to compliance while meeting the deadline(s).
- Respond to queries that are sought by local Regulatory Authorities / Law Enforcement Agencies Head Office & Overseas branches, in a timely manner with complete and accurate information.
Job Context
- Security Compliance requirements at the India location.
- Highlight security status & concerns to management.
- Consult with IT and information security staff to ensure that an implementation plan is established.
- Actively participate and contribute to GSO initiatives
- Track open Audit issues on information security to closure
- Risk assessments for local implementations
- Inform HO of any new 3rd party technology vendor for vendor assessment
Job Details
- Job Title: Associate Director - Customer Success
- Industry: Healthcare
- Experience Required: 6-8 years
- Working Days: 5 days/week
- Function: Operations
- Job Location: Mumbai
- CTC Range: Best in Industry
Required Skills: Excellent Communication Skills, Team Leadership, Client Relationship Management, Cross functional collaboration, Analytical Skills, Customer Success Strategy
Criteria:
- Candidate should have minimum 6 years of client-facing experience.
- Candidate should have experience in a SaaS Business Model or Health-tech domain.
- Candidate should have worked on B2B model.
- Candidate should have experience from SAAS or B2B companies.
- Candidate must have minimum 2 years of experience in managing and leading teams.
- Proven experience in Customer Success lifecycle management from pre-launch to renewal.
- Candidate must have Target driven approach and mindset to achieve business targets and defined growth objectives
- Candidate should have experience in cross-selling and up-selling.
- Strong client relationship management and stakeholder engagement skills
- Experience in collaborating effectively with cross-functional teams (Sales, Marketing, Product, Operations)
- Strong communication, analytical, and problem-solving skills
NOTE:
Any Manager / Sr. Manager candidate can work for this role.
Description
Job Description
We are seeking a dynamic and results-oriented Associate Director - Customer Success to join our team. A key, client-facing role that needs high energy and passion for growing business and making an impact by building strong relationships with the clients, winning their trust, and position of influence by being their consultant.
Manage our esteemed clients throughout the lifecycle starting from pre-launch to renewal by maintaining and ensuring a strong and trusting relationship. Ready to work in a dynamic work environment with highly energetic and passionate colleagues with aggressive goals and targets. Be the bridge and the only source of information exchange between the client and the organization. Own complete responsibility for the business by ensuring to Maintain client satisfaction through governance meetings regularly.
Grow business by influencing the clients in upgrading their product/features/offerings. Ensure client retention year-on-year. Coordinate seamlessly with internal stakeholders for ensuring successful execution and meeting client's expectations. Generating reports and sharing executive summaries internally and externally based on business demand.
A successful applicant:
A passion for establishing long-lasting, and trusting relationships, a sound ability to forecast the client's needs, and the ability to encourage the client to upgrade their benefits. Retain clients and ensure their satisfaction.
Responsibilities:
• Lead a high-performing team that works collaboratively with other supporting team members
• Achieve quarterly goals and growth objectives defined under OKRs
• Coach your team in analyzing opportunities be the catalyst in business growth
• Mobilize and enable your team in solving problems for customers and help them achieve their business objectives
• Collaborate cross-functionally with Sales, Marketing, Product, and Operations teams seamlessly to achieve customer satisfaction
Requirements:
• MBA degree or equivalent practical experience
• A mini. of 6 years of client-facing experience working in a SAAS Business Model/Health-tec
• A mini. of 2 years of experience in managing teams
• Experience in collaborating with cross-functional teams
• Engage with and influence leadership with excellent communication skills, analytical and problem-solving skills
Benefits About Company:
Join the fastest-growing health benefits platform in India. Company is a Series B funded startup, Operating in one of the few industries with tailwinds from COVID-19. We are at the intersection of health & insure-tech, targeting South East Asia's multi-billion-dollar corporate health benefits market. Trusted by 100s of companies like LinkedIn, Nike, Netflix, Airbnb, S&P Global, Dmart etc., our predictive and personalized platform helps employers administer their health benefits efficiently, reduce health care costs by 20% and increase employees' engagement. Recognized for our innovations by NASSCOM (10 most innovative start-ups), Google for startups.
- Be part of a successful, high-growth B Series-funded startup with patented technology
- Work at the forefront of cutting-edge health-tech innovation
- Trusted by 1000+ companies across industries
- Dynamic startup culture with a flat hierarchy and a “fast fail, fast learn” approach
- Attractive compensation with lucrative performance-based incentives
- ESOPs and rapid career growth with opportunities for multiple promotions in a year
- 360-degree appraisal process for holistic performance feedback
- Direct reporting to top management for high-impact exposure
- Comprehensive medical benefits, fitness-sponsored perks including Gym, Yoga, Zumba, and more
Required Skills and Qualifications :
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- Proven experience as a Data Modeler or in a similar role at a asset manager or financial firm.
- Strong Understanding of various business concepts related to buy side financial firms. Understanding of Private Markets (Private Credit, Private Equity, Real Estate, Alternatives) is required.
- Strong understanding of database design principles and data modeling techniques (e.g., ER modeling, dimensional modeling).
- Knowledge of SQL and experience with relational databases (e.g., Oracle, SQL Server, MySQL).
- Familiarity with NoSQL databases is a plus.
- Excellent analytical and problem-solving skills.
- Strong communication skills and the ability to work collaboratively.
Preferred Qualifications:
- Experience in data warehousing and business intelligence.
- Knowledge of data governance practices.
- Certification in data modeling or related fields.
Key Responsibilities :
- Design and develop conceptual, logical, and physical data models based on business requirements.
- Collaborate with stakeholders in finance, operations, risk, legal, compliance and front offices to gather and analyze data requirements.
- Ensure data models adhere to best practices for data integrity, performance, and security.
- Create and maintain documentation for data models, including data dictionaries and metadata.
- Conduct data profiling and analysis to identify data quality issues.
- Conduct detailed meetings and discussions with business to translate broad business functionality requirements into data concepts, data models and data products.
About the Role:
We are looking for a skilled Full Stack Developer (Python & React) to join our Data & Analytics team. You will design, develop, and maintain scalable web applications while collaborating with cross-functional teams to enhance our data products.
Responsibilities:
- Develop and maintain web applications (front-end & back-end).
- Write clean, efficient code in Python and TypeScript (React).
- Design and implement RESTful APIs.
- Work with Snowflake, NoSQL, and streaming data platforms.
- Build reusable components and collaborate with designers & developers.
- Participate in code reviews and improve development processes.
- Debug and resolve software defects while staying updated with industry trends.
Qualifications:
- Passion for immersive user experiences and data visualization tools (e.g., Apache Superset).
- Proven experience as a Full Stack Developer.
- Proficiency in Python (Django, Flask) and JavaScript/TypeScript (React).
- Strong understanding of HTML, CSS, SQL/NoSQL, and Git.
- Knowledge of software development best practices and problem-solving skills.
- Experience with AWS, Docker, Kubernetes, and FaaS.
- Knowledge of Terraform and testing frameworks (Playwright, Jest, pytest).
- Familiarity with Agile methodologies and open-source contributions.
Skills:
Product Knowledge – Understanding different types of CCTV cameras, DVR/NVR systems, storage solutions, and related accessories.
Sales & Negotiation – Ability to convince clients, handle objections, and close deals effectively.
Technical Understanding – Basic knowledge of installation, cabling, IP vs analog cameras, resolutions, and networking basics.
Lead Generation & Prospecting – Identifying potential customers through cold calling, networking, and online research.
Customer Relationship Management (CRM) – Using CRM tools to track leads, follow-ups, and sales progress.
Presentation & Demonstration – Conducting product demos and explaining the benefits of CCTV solutions.
Market Awareness – Understanding competitor products, pricing strategies, and market trends.
After-Sales Support – Coordinating with technical teams to ensure installation, troubleshooting, and customer satisfaction.
Reporting & Documentation – Preparing sales reports, quotations, and proposals for clients.
Basic IT & Networking Skills – Knowledge of IP addressing, PoE (Power over Ethernet), and remote access configurations.
Qualities:
Strong Communication Skills – Ability to explain technical aspects to non-technical customers.
Confidence & Persuasion – A convincing attitude to drive sales.
Problem-Solving Mindset – Ability to address customer concerns and provide suitable CCTV solutions.
Self-Motivation & Goal Orientation – Meeting and exceeding sales targets.
Customer-Centric Approach – Prioritizing customer needs and building long-term relationships.
Adaptability & Quick Learning – Keeping up with new technologies and evolving security solutions.
Team Player – Working effectively with technical teams, distributors, and internal sales teams.
Attention to Detail – Ensuring accurate sales documentation and configurations.
Profile - Software developer
Experience- 2 to 4 years
Skills- ASP.NET, C#, Entity Framework, SQL Server, LINQ, SSRS, Knowledge of HTML, CSS, JavaScript
Job Location - Navi Mumbai
CTC - Based on your valuable experience
JD
1. Developing innovative solutions.
2. Learning the code base and improving your coding skills.
3. Assisting the development manager with all aspects of software design and
coding.
4. Writing and maintaining error-free code.
5. Monitoring the technical performance of Internal systems.
6. Troubleshooting and debugging code.
7. Working closely with developers to improve the product's functionality.
8. Developer's end testing.
9. Should be able to adapt fast-paced work environment
About ITLH:
ITLH is an Ed-Tech organization backed by an IT company- Centillion based in India and Singapore. ITLH aims at bridging the gap between knowledge and opportunities by helping students build their skill sets via practical learning on live projects and classroom training. For the last 5 years we have enrolled 4000 students for the programme and have been successfully placed in several MNC's.
How will we help you grow?
By joining ITLH, you will be part of an ever-growing organization that is redefining learning and helping young students to be industry ready.
We believe in a healthy and growing working culture that you would love to be a part of.
Join us if you feel you have the required skills and desire to be a part of our team and create an impact and reach new heights globally.
Responsibilities :
- Build efficient, testable, and reusable PHP modules.
- Manage Laravel web framework to design and build web applications, services, sites, and tools.
- Troubleshooting issues in the implementation and debug builds.
- Working with front-end and back-end developers on projects.
- Testing functionality for users and the backend.
- Ensuring that integrations run smoothly.
- Familiarity with databases (e.g. MySQL, MongoDB), web servers (e.g. Apache) and UI/UX design
Requirements :
- Build efficient, testable, and reusable PHP modules.
- Manage Laravel web framework to design and build web applications, services, sites, and tools.
- Troubleshooting issues in the implementation and debug builds.
- Working with front-end and back-end developers on projects.
- Testing functionality for users and the backend.
- Ensuring that integrations run smoothly.
- Familiarity with databases (e.g. MySQL, MongoDB), web servers (e.g. Apache) and UI/UX design
- Good understanding of Laravel Framework (Must have knowledge about Security Policies, Complex Database Queries, and Basic Middleware
- A Basic understanding of Git workflow.
Needs to be interested in gaming and/or tech. We will use their research skills to create SEO optimized guides and walkthroughs for various online portals.
*Fact-checking from multiple sources is compulsory.
*Plays PC/Console/Mobile games.
*No rewriting from other sites or plagiarism of any form allowed. Content should be entirely unique and packed with information that the player/user needs.
*Quick grasping skills and can create guides/tips & tricks after referring to Youtube videos and more.
*Top-notch research skills.
*Writing should be to-the-point, clear and concise.
*Good communication and understanding skills.
*Excellent proof-reading skills - typos and poor sentence structure will not be helpful.
*Focused on meeting deadlines in an undistracted manner: the end-goal is a minimum of 5 articles per day (around 300-400 words each).
*Knowledge of Photoshop will be a good add-on.
*Knowledge of Word press drafting will be a good add-on.
*Should be a keen learner and dedicated to work long-term.

Global fundraising solution connecting donors and charities.
- Self-motivated and able to work remotely and independently
- Good communication skills and ability to connect with international teams.
- Conceptualize and formulate apps that are suitable for use on all types of iOS devices.
- Safeguard user’s data via encryption and best app development practices.
- Unit testing, proofreading code
- Collaborating with UI/UX team to ensure app is presentable and fits the ecosystem.
Requirements
- Can work remotely and should have a Mac
- Degree in Software Development, Computer Science, or similar.
- Proficiency in Swift and latest iOS frameworks
- Ability to use the Xcode, Instruments, Test Flight with ease.
- Knowledge of Data Structures and Algorithms.
Good to have Requirements
- Basic understanding of webservices and APIs
- At least one application on the Apple App store.
iOS Skills and Qualifications
SwiftUI, Swift, Code data, API integration, teamwork, verbal communication, encryption
Function: Software Engineering → Backend Development
Responsibilities:
Review requirements, design specifications and propose a solution and have a discussion before implementation
Work with team leads on the requirements and create estimates against those requirements
Deliver projects on time in an agile and continuous development environment
Writing tests in a client-side test framework such as Jest, Jasmine, Mocha, etc.
Work with QA team for resolving issues
Report status with tools like JIRA to stakeholders
Requirements:
3-5 years of work experience developing complex software
Minimum 2years sound experience with back-end development in Java-script frameworks like loopback, Express, etc.
A solid understanding of core JavaScript principles and its fundamentals
Familiarity with popular JavaScript tools, frameworks, and design principles, and enjoy staying up to date with the changing JavaScript ecosystem
Strong communication skills across the board, with a passion for finding and sharing best practices and driving greater discipline
Experience using Version Control (GitHub/Gitlab).
Passionate about code quality, extensibility, and simple architecture design
Skills:
JavaScript
Node
Express
Loopback
OAuth
API Development
Plus Points:
Knowledge of Go, Ruby, Python, Closure or any other languages
Test Driven Development (TDD)
Knowledge of front-end development
Years of Exp : 4 - 8yrs
Job Location: Mumbai/Bangalore
Job description:
We are looking for a Sr. Back end web developer/Lead passionate towards building high
performance web applications which can scale for B2C businesses. We are looking for
self-driven individuals who love to find innovative solutions and can perform under pressure. An eye for details and being proud of produced code are the must have attributes for this job.
Responsibilities.
●You will be responsible for converting Product team requirements to modular, testable and efficient code.
●You will be required to design and implement data storage solutions (Databases, caching
layers etc).
●You will also be required to cater to NFRs related to security and performance.
Skills
●At least 5 years of experience in working on NodeJS/Java/Ruby
●Proficiency in RDBMS such as MySQL/PostgreSQL.
●Experience of building/deploying applications on AWS is a definite advantage.
●Familiarity with some ORM (Object Relational Mapper) libraries like Sequelize is required.
●Experience in some NoSQL databases (e.g. DynamoDB/Elasticsearch/Redis Cache etc) is a definite plus.
●Good understanding on architectural patterns (e.g. MVC) is required.
●Good communication and analytical skills are the basic needs for this role.
●An urge to create awesome applications that people will enjoy using is a must.
●Other technologies : MySQL , Redis, AWS, Microservices, REST API .
●Knowledge of Javascript is preferable.
●AWS or some cloud experience.
●Should have built web application technology.
●Should have understanding of DevOps and Database.
●Should have done application performance tuning.
Qualification:
●Engineering graduates from Tier I or II institutes.
●B.E/ B.Tech/ MCA/ ME/ M.Tech



