11+ Salesforce.com administration Jobs in Mumbai | Salesforce.com administration Job openings in Mumbai

KEY RESPONSIBILITES:

Application Development

• Work with Salesforce Tech Lead on requirements gathering/design workshops and define system design and solutions to be implemented on the Salesforce Platform
• Responsible for designing/configuring, developing, testing, training, documenting, and deploying high-quality code and adhering to best practices on the platform
• Design, develop and integrate Salesforce apps and components with back-office systems such as ERP systems using modern web tools and technologies
• Assist in identifying, troubleshooting, and resolving defects encountered during various stages of project delivery, including during deployment and implementation in production environments
• Write well-structured code using Apex, LWC, JavaScript, CSS, and HTML using the appropriate features and capabilities of each framework or language
•  

System Administration

• Provide system administration support for the Salesforce environment, especially related to customized applications, user permissions, security settings, custom objects, and workflow
• Creating and maintaining system interface diagrams, functional designs, and technical specifications documentation
• Review Salesforce Release Notes to have familiarity with new additions and enhancements

About The Company

Opening for IT MNC Company

Role: Talent Acquisition (Specialist / Manager)

Job Location : Andheri East ( Chakala)

Exp : 4 to 12 years

Working Days: 6 Days a Week

Key Responsibilities

Desired Skills

4-12 years of experience in HR with major exposure in Talent

Acquisition, preferably in the IT industry.

• Bachelor’s or Master’s degree in Human Resources (Mandatory)

Education : ·  Bachelor's degree in Engineering (Electrical, Mechanical, Industrial).

Add. Qualifications :

·  Master's degree in Business Administration (MBA), Operations Management, or Quality Management preferred.

·  Certifications in Lean Six Sigma (Green Belt or Black Belt), PMP (Project Management Professional), or other recognized process improvement methodologies are highly desirable.

·  Certifications in Quality Management Systems (e.g., ISO 9001 Lead Auditor) or Information Security Management Systems (e.g., ISO 27001 Lead Implementer/Auditor) are a strong plus.

·  Relevant certifications in data center operations (e.g., CDCP, CDCS, DCOS) are beneficial.

Overall Experience:

·  15-20 years of extensive experience in operations management, process improvement, quality assurance, and compliance roles.

·  Minimum 5-7 years in a leadership or managerial role, demonstrating strong capabilities in driving operational excellence initiatives and managing compliance frameworks.

·  Proven track record of implementing continuous improvement methodologies and achieving measurable results in complex operational environments.

DC Specific Exp :

• Minimum 5-7 years of direct experience in leading or significantly contributing to operational excellence initiatives within the Data Center industry (hyperscale, colocation, or large enterprise data centers) in India.
• Demonstrated experience in applying and optimizing operational processes specific to data center infrastructure (e.g., power distribution, cooling systems, physical security, IT systems, BMS & allied systems).
• Proven experience in managing and successfully navigating compliance audits (e.g., ISO 27001, SOC 2, PCI DSS physical security aspects, Uptime Institute/ TIA-942 standards) within a data center context.
• Hands-on experience in leading critical incident management and Root Cause Analysis (RCA) processes for major outages or operational failures in a 24x7 mission-critical data center environment.
• Track record of driving measurable performance improvements related to data center uptime, energy efficiency (PUE reduction), and overall operational reliability.

Role Purpose:

The Operations Excellence & Compliance will be a pivotal leader responsible for driving continuous improvement, establishing best-in-class operational processes, and ensuring comprehensive compliance across all data center operations. This role focuses on optimizing efficiency, enhancing reliability, and standardizing operational practices to achieve peak performance and meet stringent Customer quality standards. The incumbent will champion a culture of excellence, data-driven decision-making, and robust governance within the Operations department, reporting directly to the Director - Operations Engineering.

Key Responsibilities:

Operational Process Design & Optimization:

• Lead the design, documentation, and continuous optimization of all critical operational processes across data center sites (e.g., MOPs, SOPs for maintenance, incident response, change management, capacity management).
• Implement and champion Lean Six Sigma methodologies or other continuous improvement frameworks to identify inefficiencies, reduce waste, and enhance operational workflows.
• Conduct regular process audits and performance reviews to ensure adherence to established procedures and identify areas for improvement.
• Drive initiatives to standardize operational practices across multiple data center campuses, ensuring consistency and best practice adoption.
• Collaborate with Engineering, IT Operations, and other departments to ensure seamless integration of processes and cross-functional efficiency.

Performance Monitoring & Analytics:

• Develop and implement comprehensive operational performance metrics and KPIs (e.g., Uptime, MTTR, MTBF, PUE, incident rates) for all data center operations.
• Establish and manage data collection, analysis, and reporting frameworks to provide insightful dashboards and performance trends to management.
• Lead Root Cause Analysis (RCA) and corrective/preventive action (CAPA) processes for significant operational incidents, ensuring lessons learned are integrated into processes.
• Utilize data analytics to identify operational bottlenecks, predict potential failures, and recommend proactive solutions to enhance reliability and efficiency.
• Facilitate regular operational review meetings to discuss performance, compliance status, and improvement initiatives.

Compliance & Governance Management:

• Ensure strict compliance with all relevant industry standards, certifications, and regulatory requirements applicable to data center operations (e.g., ISO 27001, SOC 2 Type 2, PCI DSS Physical Security, Uptime Institute/ TIA-942 standards).
• Develop, implement, and maintain a robust compliance framework and audit program for operational processes.
• Coordinate and facilitate internal and external audits (e.g., ISO, SOC, customer audits) related to operational processes, providing necessary documentation and support.
• Oversee the development and implementation of corrective action plans stemming from audit findings or compliance gaps.
• Conduct regular compliance training and awareness programs for operations personnel to foster a culture of adherence and accountability.

Key Deliverables:

Optimized & Standardized Processes:

• Comprehensive and up-to-date SOPs/MOPs/EOPs for all critical data center operational activities.
• Demonstrable reduction in operational inefficiencies and waste through process improvements.
• High level of process adherence across all data center sites.

Enhanced Operational Performance:

• Accurate and insightful operational performance dashboards and reports for key metrics.
• Measurable improvements in key operational KPIs (e.g., reduced MTTR, increased MTBF, optimized PUE).
• Effective Root Cause Analysis and CAPA implementation leading to reduced recurrence of incidents.

Robust Compliance Posture:

• Successful completion of all relevant operational certifications and audits with minimal non-conformities.
• Zero non-compliance penalties or significant regulatory breaches related to operations.
• A strong culture of compliance embedded within the operational teams.

Required Skills & Competencies:

Operations Excellence & Quality Management:

• Deep expertise in process analysis, design, and optimization methodologies (e.g., Lean, Six Sigma).
• Strong understanding of Quality Management Systems (QMS) and their application in operations.
• Proficiency in performance measurement, KPI development, and data analytics tools.
• Experience with Root Cause Analysis (RCA) frameworks (e.g., 5 Whys, Fishbone) and corrective/preventive actions (CAPA).

Data Center Operations & Compliance Knowledge:

• Solid understanding of data center critical infrastructure and IT operations from a process perspective.
• In-depth knowledge of industry standards and certifications relevant to data centers (e.g., Uptime Institute Tier, ISO 27001, SOC 2).
• Familiarity with relevant regulatory requirements (e.g., safety, environmental) applicable to data centers in India.
• Experience in audit management and responding to audit findings.

Leadership, Communication & Influence:

• Proven ability to lead cross-functional teams and influence stakeholders at all levels to adopt new processes and standards.
• Excellent written and verbal communication skills for documenting processes, preparing reports, and conducting training.
• Strong analytical and problem-solving skills with a meticulous attention to detail.
• Ability to drive change management effectively in a complex operational environment.

Internal and External Stakeholders

• Internal Stakeholders:
• Director - Operations Engineering (Direct Manager): For strategic alignment, performance review, and technical validation of operational processes.
• VP - Operations: For overall operational strategy, governance, and high-level performance reporting.
• DGM - Operations IT: For ensuring IT operational processes align with excellence and compliance standards.
• Campus Operations Teams: For process implementation, adherence, and feedback.
• Project Management & Engineering Teams: For integrating operational excellence into new builds and upgrades.
• Quality & Risk Management Teams: For enterprise-wide quality and risk alignment.
• Legal & Compliance Teams: For ensuring adherence to regulatory frameworks.
• Sales & Solutions Teams: For understanding customer audit requirements and demonstrating operational capabilities.
• External Stakeholders:
• Certification Bodies (e.g., ISO, Uptime Institute): For audits and maintenance of certifications.
• External Auditors (e.g., for SOC 2, PCI DSS): For independent verification of compliance.
• Customers: For demonstrating operational reliability, security, and quality during audits or due diligence.
• Regulatory Authorities: For compliance inspections related to safety and environment.
• Consultants: For specialized advice on process improvement or compliance matters.

Key Performance Indicators (KPIs):

The performance of the Ops Excellence & Compliance will be measured against a comprehensive set of KPIs, including but not limited to:

• Process Effectiveness & Efficiency KPIs:
• Process Adherence Rate: Percentage of operational tasks executed as per documented SOPs/MOPs.
• Process Cycle Time Reduction: Measurable reduction in time taken for key operational processes (e.g., incident resolution, change implementation).
• Internal Audit Findings (Process Gaps): Reduction in the number and severity of findings related to process non-adherence.
• Automation Implementation Rate: Percentage of identified manual processes automated.
• Operational Performance Improvement KPIs:
• Improvement in MTTR / MTBF: Measurable reduction in Mean Time To Repair and increase in Mean Time Between Failures.
• PUE Optimization: Contribution to the reduction of Power Usage Effectiveness.
• Incident Recurrence Rate: Reduction in the recurrence of critical operational incidents.
• KPI Achievement for Operations Teams: Contribution to the overall achievement of operational KPIs.

• Compliance & Governance KPIs:
• Audit Success Rate: Successful completion of all internal and external operational compliance audits (e.g., ISO, SOC, customer audits) with zero critical findings.
• Compliance with Regulations: Absence of penalties or non-compliance issues from regulatory bodies.
• Documentation Completeness & Accuracy: Up-to-date and accurate status of all operational process documents (SOPs, MOPs).
• Training & Awareness Metrics: Participation and effectiveness of compliance training programs.

The main objective – 

• Manage and undertake onsite audits at Mumbai HO, Branch audits at locations and Special reviews
• Execution of audit assignments as per the scope and ensuring meeting of audit Deadlines
• Assist in developing Risk Based Annual Internal Audit Plan

QUALIFICATIONS & EXPERIENCE: -

1. Should be a graduate, preferably a Chartered Accountant (CA) or Inter CA with at least 1 to 4 years of post-qualification experience in NBFC Sector.
2. Should be aware of NBFC Regulations.
3. Skilled in data analysis on excel and hands on experience in preparing power point presentations.
4. Knowledge of and skill in applying internal auditing principles and practices, management principles and preferred business practices

COMPETENCIES

• Considerable skill in negotiating issues and resolving problems.
• Excellent command over oral and written English
• Considerable skill in effective verbal and written communications, including active listening skills and skills in verbal and written presentations to the management Independent and logical thinking.
• Good analytical skill and drawing logical conclusions. 

• Expertise in Typescript, Nodejs and Golang. 
• Prior working experience in Hyperledger 2.x. 
• Strong understanding of blockchain, smart contracts, consensus mechanisms and cryptography. 
• Proficiency in developing Chain codes/Smart Contracts. 
• Experience building front end applications using Angular. 
• Proficient in MongoDB. 
• Experience with Relation databases like MySQL, MSSQL. 
• Write application code, smart contracts, and unit test cases according to the quality guidelines. 
• Work across multiple teams, mentor junior developers and actively participate in code reviews. 
• Co-ordinate with architects to produce technical designs.  
• Skilled in Docker, Kubernetes, Nginx, Git. 
• Knowledge of design patterns and best practices. 
• Document the development process, architecture, and standard components. 
• Awareness of CI/CD pipelines.

Hello,

Greetings for the day !!!

We are hiring "Technical Support L1 - AD & Exchange" for one of the international MNC specialized into Hardware & Networking based @ Mumbai!!!

Position: Technical Support L1 - AD & Exchange

Employment Mode: Contract to hire (Full time opportunity)

Work Mode: Work from office

Shift: 24*7 Rotational Shift

Location: 

Mumbai - Andheri

Job Purpose :

Working with the Tech Data Sales Team, the Presales Consultant is responsible for providing presales technical support to the Sales team and presenting tailored demonstrations or qualification discussions to customers and/or prospects. The Presales Consultant also assists the Sales Team with qualifying opportunities - in or out and helping expand existing opportunities through solid questioning. The Presales Consultant will be responsible on conducting Technical Proof of Concept, Demonstration & Presentation on the supported products & solution.

Responsibilities :

• Subject Matter Expert (SME) in the development of Microsoft Cloud Solutions (Active Directory, Office 365, Microsoft 365, Windows 365, EMS, Endpoint Security etc.)
• Collaborate and align with business leads to understand their business requirement and growth initiatives to propose the required solutions for Cloud and Hybrid Cloud
• Manage the APJ COE environment and Click-to-Run Solutions
• Provide solution proposal and pre-sales technical support for sales opportunities by identifying the requirements and design Hybrid Cloud solutions
• Create Solutions Play and blueprint to effectively explain and articulate solution use cases to internal TD Sales, Pre-sales and partners community
• Support in-country (APJ countries) Presales Team for any technical related enquiries
• Support Country's Product / Channel Sales Team in prospecting new opportunities in Cloud & Hybrid Cloud
• Provide technical and sales trainings to TD sales, pre-sales and partners
• Lead & Conduct solution presentations and demonstrations
• Deliver presentations at Tech Data, Partner or Vendor led solutions events
• Achieve relevant product certifications
• Conduct customer workshops that help accelerate sales opportunities

Knowledge, Skills And Experience :

• Bachelor's degree in information technology/Computer Science or equivalent experience certifications preferred
• Minimum of 5 years relevant working experience, ideally in IT multinational environment
• Track record on the assigned line cards experience is an added advantage
• IT Distributor and/or SI experience would also be an added advantage
• Has good communication skills and problem solving skills
• Proven ability to work independently, effectively in an off-site environment and under high pressure

What's In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don't meet every single requirement? Apply anyway.

At Tech Data, a TD SYNNEX Company, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for!

HTML Developer

IBinder Digital Private Limited having a brand named (Appic) is hunting out for young and enthusiastic developers for their team. The company is known for the Quality of Web & Mobile App development. The Company is now looking for talented officials who can join the team on an immediate basis.

Designation: HTML Developer
Department: Web Development

Qualification Required:

• Minimum 3-4 year of work experience
• Graduate or Diploma in related field
• Relevant experience candidates will be highly preferred.

Skills Required:

• Proficient understanding of web markup, including HTML5 and CSS3
• Basic understanding of server-side CSS pre-processing platforms, such as LESS and SASS
• Strong knowledge of web standards
• Proficient understanding of cross-browser compatibility issues and ways to work around them
• Familiarity with differences in other HTML5 based views, such as ones in email clients
• Knack of adhering to best design practices
• Fair understanding of JavaScript programming and DOM manipulation
• Good understanding of SEO principles and ensuring that the application will adhere to them
• Proficient understanding of code versioning tools, such as (Git / Mercurial / SVN)

What to Expect:

• Flexible Approach when working in a team
• Time management skills and ability to do multitasking
• Accuracy and attention to details
• Candidates with self-motivation & Dedicated towards work
• Should be able to handle Web Development projects from the first day
• Should be a quick learner

Benefits:

• Enjoying and friendly work environment
• 21 paid leaves in a year
• Good career growth opportunities and can a long-term association with the organization
• Fixed yearly appraisals based on performance
• No Formal dress code policy (Decent Casuals is ok with us)
• Company follows Flexi hours Policy

Address:
G/104, Church hill Compound, I C Colony, opposite Thomas Church, Borivali West – 400103

Contact:

Mihir Bhuta
Manager – Human Resources
Appicmobile
Address: G/104 Church hill Compound, I C Colony,
​                 Opp.Thomas Church, Borivali West – 400103

Desired Candidate Profile

Do you prefer to get speeding tickets or parking tickets?

Because at Cogoport we are speeding ahead to do something remarkable for the world. We are trying to solve the Trade Knowledge and Execution Gap, which is currently widening and preventing trade to the tune of $3.4 trillion annually. This Gap has enormous economic as well as human impact and disproportionately hits small and medium businesses globally.

The team at Cogoport is working on developing a new category, the Global Trade Platform, that helps companies discover and connect with appropriate trade partners, optimize shipping and logistics options and costs, and improve cash management and cash flow.

Cogoport is currently in hypergrowth mode. We are proud to have been named an Asia-Pacific High-Growth Company by the Financial Times and an Indian Growth Champion by the Economic Times. We are aiming to reach an annualized revenue of $1 billion (7700 Crores INR)  by this summer and are hiring over 500 additional employees. We are currently hiring in Mumbai, Gurgaon, Chennai and Bangalore.

Cogoport Culture: We have two core values at Cogoport—Intrapreneurship and Customer-centricity. If you share these values and are a hard worker who is willing to take risks (and occasionally get a speeding ticket), you can make a huge impact and propel your career in an endless number of directions with Cogoport.

Cogoport Leadership

https://www.linkedin.com/in/purnendushekhar/">https://www.linkedin.com/in/purnendushekhar/
https://www.linkedin.com/in/amitabhshankar/">https://www.linkedin.com/in/amitabhshankar/

Life at Cogoport :It’s rare to be able to join a company that can give you the resources, support and technology you need to break new ground and see your ideas come to life. You’ll be surrounded by some of the smartest engineers and commercial specialists in India and the Asia Pacific Region.

With huge growth and the right entrepreneurial mindset, comes huge opportunities! So, wherever you join us, you’ll be able to dream, deliver better and brighter solutions, and speed ahead with the possibility to propel your career forward in endless directions as our company continues to grow and expand.

For more insights about the company:  https://cogoport.com/about">https://cogoport.com/about

Why Cogoport?

International Trade can be complicated at times and every day brings new challenges and opportunities to learn.  When we simplify international trade, it empowers and affects every human being on the face of this earth. Seven billion people - one common problem.

As a part of the Design team at Cogoport, you will get an opportunity to be a part of an industry-wide revolution in the world of shipping and logistics by collaborating with other brilliant minds to resolve real world on-ground challenges. You will have a direct impact on the revenue and profitability growth for the organization.

Designation

Senior Product Designer

Areas of Impact for you

• Finalizing concept along with product managers and stakeholders to understand product requirement
• Creating personas through user research and data
• Developing wireframes and prototypes around customer needs
• Finding creative ways to solve UX problems
• Working with other designers to implement attractive designs and maintaining design systems
• Communicating design ideas and prototypes to developer
• Conducting usability testing and gathering user feedback
• Work in collaboration with the product, design and tech teams for effective delivery of the designs
• Account for and track the human-computer interaction (HCI) element of a design
• Assist in brainstorming activities for upcoming projects

Desirable Skills and Experience

• 5+ years of relevant UX experience in technology driven companies
• Being a great team player, experienced in working with agile teams. Ability to collaborate closely with developers, product managers, and designers
• Capability to create, improve, and use information architecture, wireframes, prototypes, user flows, to effectively communicate your interaction ideas.
• Ability to present and defend your design decisions. All your design decisions should be based on the overall design roadmap as well as your own design thinking and fundamental principles (cognitive loads, information flow, etc.)
• Continually keep yourself and team updated with the latest changes in your industry’s standards.
• Being diligent, organized, well prepared, with an attention to detail
• Good control over language and display effective communication skill
• Experience in designing interfaces for mobile and web
• Portfolio displaying the required skills
• Understanding of tech (front-end and APIs) desirable
• Ability to work individually as well as in teams
• Ability to meet deadlines regularly with precision
• Proficiency with standard tools (Figma, Notion, Analytics tools etc..)

Cogoport is an equal opportunity employer. We are a welcoming place for everyone, and we do our best to make sure all people feel supported and respected at work.