11+ Salesforce.com administration Jobs in Mumbai | Salesforce.com administration Job openings in Mumbai

KEY RESPONSIBILITES:

Application Development

• Work with Salesforce Tech Lead on requirements gathering/design workshops and define system design and solutions to be implemented on the Salesforce Platform
• Responsible for designing/configuring, developing, testing, training, documenting, and deploying high-quality code and adhering to best practices on the platform
• Design, develop and integrate Salesforce apps and components with back-office systems such as ERP systems using modern web tools and technologies
• Assist in identifying, troubleshooting, and resolving defects encountered during various stages of project delivery, including during deployment and implementation in production environments
• Write well-structured code using Apex, LWC, JavaScript, CSS, and HTML using the appropriate features and capabilities of each framework or language
•  

System Administration

• Provide system administration support for the Salesforce environment, especially related to customized applications, user permissions, security settings, custom objects, and workflow
• Creating and maintaining system interface diagrams, functional designs, and technical specifications documentation
• Review Salesforce Release Notes to have familiarity with new additions and enhancements

ROLES AND RESPONSIBILITIES:

As an Associate Manager - Customer Success, you are someone who comes with2-3 years of Account Management/Business Development/ problem solving / hustling experience in a high growth internet startup/ technology company. As a technically savvy and results-driven Customer Success Manager, your primary focus will be driving revenue growth, reducing churn, enhancing product value, and supporting pre-sales activities. The ideal candidate should possess excellent relationship-building skills, a strong technical background, and a drive for achieving results.

• Serve as the primary point of contact and trusted advisor for assigned clients, ensuring exceptional customer service and satisfaction.
• Proactively engage with clients to understand their business objectives, monetization goals, and challenges, and provide strategic recommendations to achieve optimal results.
• Collaborate closely with internal teams, including Sales, Product, and Operations, to coordinate seamless onboarding, implementation, and ongoing support for clients.
• Conduct regular performance reviews and analysis of client monetization stack, identifying areas for improvement and developing optimization strategies.
• Monitor key performance metrics and provide timely reports and insights to clients, highlighting advertising performance, trends, and opportunities for growth.
• Deliver product demos and educate clients on best practices, new features, and industry trends to maximize their utilization and success with our platform solutions.
• Resolve client inquiries, concerns, and issues promptly and effectively, escalating to the appropriate teams when necessary.
• Support pre-sales activities, including conducting product demonstrations, presenting technical information, and addressing client inquiries and concerns.
• Stay up to date with industry trends, competitive landscape, and emerging technologies in the ad tech space to provide valuable insights and recommendations to clients.

IDEAL CANDIDATE:

• 2-5 years of experience on the internet/technology industry (mandatory)
• B.E / B.Tech (IT / CSE / ECE) along with an MBA degree (highly preferred)
• Excellent relationship-building skills with the ability to establish trust, foster positive business relationships and credibility with clients.
• Strong technical background with a solid understanding of software products and the ability to quickly grasp new technologies.
• Accountability and personal organisation are essential
• Experience in managing a diverse group and training each according to company standards
• Strong problem-solving and analytical skills with a focus on results and driving revenue growth.
• Outstanding communication and presentation skills, with the ability to convey complex concepts in a clear and concise manner.
• Self-motivated and proactive mindset with the ability to work independently and as part of a team.
• Experience in the tech industry or a related field is highly desirable.

PERKS, BENEFITS AND WORK CULTURE:

• Flexible work hours and leaves
• Salary advance
• Maternity/Paternity leave benefits & adoption assistance
• Butler & Concierge services
• Team Off sites & Celebrations

BEYOND WORK:

• Insurance benefits for you and family
• Interest-free loans
• Gift vouchers for special moments
• Fully-equipped Gym
• Education Sponsorship Programs

What You’ll Do:

• Work closely with the founder, driving critical business decisions and making an impact while also enabling them to function with high efficiency.
• Primary areas of your work could include product, growth, gtm, partnerships, investors relations & project management.
• Lead high-impact projects; from launching new business verticals, product features & experiments to optimizing operations & product performance and forging key partnerships that shape the company’s future.
• Own and execute everything from mission-critical projects, ensuring seamless execution and strategic impact to minute (sometimes not fun) tasks that yet need to get done to ensure the health of the organisation or high functioning of the founders
• If you thrive in fast-paced environments, love tackling complex challenges, and are passionate about turning big ideas into reality, this role is for you!

As we are a product & AI first company, this role will be highly product, growth & gtm focussed involving high ownership of the projects & people that drive it.

About Us: At LearnTube, we’re on a mission to make learning accessible, affordable, and engaging for millions of learners globally. Using Generative AI, we transform scattered internet content into dynamic, goal-driven courses with:

• AI-powered tutors that teach live, solve doubts in real time, and provide instant feedback.
• Seamless delivery through WhatsApp, mobile apps, and the web, with over 1.4 million learners across 64 countries.

Meet the Founders: LearnTube was founded by Shronit Ladhani and Gargi Ruparelia, who bring deep expertise in product development and ed-tech innovation. Shronit, a TEDx speaker, is an advocate for disrupting traditional learning, while Gargi’s focus on scalable AI solutions drives our mission to build an AI-first company that empowers learners to achieve career outcomes.

We’re proud to be recognized by Google as a Top 20 AI Startup and are part of their 2024 Startups Accelerator: AI First Program, giving us access to cutting-edge technology, credits, and mentorship from industry leaders.

Why Work With Us:

• Direct mentorship and collaboration with the founder, an opportunity to accelerate your career growth through first hand exposure to startup leadership.
• A front-row seat to strategic decision-making and startup scaling.
• High-impact role with high autonomy and ownership of key initiatives.
• Dynamic and fast-paced work environment with immense learning opportunities, including exposure to product strategy and cross-functional collaboration in a high-growth startup.

• Preparing product information and research reports for critical care segment products
• Providing clinical research data, trial information, latest medical trend to team and customers.
• Preparing presentations, MIS, product information brochures, and any other related responsibilities
• Meeting super specialty doctors and providing product information, studies, engaging and discussion on segment related trends and advancements.
• Engaging with business team and planning development activities
• Active engagement with management for expansion of business activities and providing inputs for company development.
• Any other responsibilities required on ongoing growth of the company.

Requirements:

• Proven experience in product management within the pharmaceutical industry.
• Loves to travel and meet customers.
• Strong analytical and research skills.
• Excellent presentation and communication abilities.
• Ability to engage with super specialty doctors and the business team effectively.
• Strategic mindset for contributing to the company's growth.

We are from Grups Automation , Providing solution in Automation Industry

Job Profile : Sales CordinatorResponsibilities : ( Sending offer and followup for an order , Payment and Dispatch,Coordination between Company and Clients )

1. Min Qualification : Under Graduate ( HSC )Experience : Fresher to 2 YearGender : M/ FLocation : Gauraipad , Vasai East and Vasai West near Station Joining time : At earliest CTC : 1.2 to 2.5 Lacs/Yr : As per performance Interview Duty Time - 9.30 to 6Weekly off : Sundayn Commitment : 2 years

Job Description: Senior Talent Acquisition Specialist (Non-IT)

Position Overview: The Senior Talent Acquisition Specialist (Non-IT) plays a crucial role in sourcing, attracting, and selecting qualified candidates for various non-information technology (IT) positions within the organization. This role involves collaborating with hiring managers, understanding their staffing needs, and executing recruitment strategies to ensure the acquisition of top-tier talent across different departments and functions.

Key Responsibilities:

1. Recruitment Strategy Development:

  - Work closely with hiring managers and department heads to understand their staffing needs, job requirements, and team dynamics.

  - Develop comprehensive recruitment strategies for various non-IT roles, considering different sourcing channels and candidate pools.

2. Sourcing and Candidate Identification:

  - Utilize various sourcing methods such as job boards, social media, networking events, referrals, and direct sourcing to identify potential candidates.

  - Conduct market research to stay updated on industry trends, salary benchmarks, and competitor practices.

3. Candidate Screening and Assessment:

  - Review resumes and applications to identify candidates who meet the job requirements and organizational culture fit.

  - Conduct initial phone screenings and interviews to assess candidates' qualifications, motivations, and alignment with company values.

4. Interview Coordination:

  - Coordinate and schedule interviews between candidates and hiring teams.

  - Provide guidance and support to hiring managers in conducting effective interviews, including developing interview questions and evaluation criteria.

5. Candidate Relationship Management:

  - Maintain regular communication with candidates throughout the recruitment process, keeping them informed about their application status.

  - Provide a positive candidate experience by addressing questions, concerns, and feedback promptly.

6. Employer Branding:

  - Represent the organization in a positive and professional manner, both online and offline.

  - Participate in employer branding initiatives to enhance the company's reputation as an employer of choice.

7. Offer Management and Negotiation:

  - Extend job offers to selected candidates and negotiate compensation packages within established guidelines.

  - Collaborate with HR and legal teams to ensure the accuracy and compliance of employment offers and related documentation.

8. Data and Reporting:

  - Maintain accurate and up-to-date records of candidate interactions and recruitment activities in the applicant tracking system (ATS).

  - Generate recruitment metrics and reports to analyze the effectiveness of sourcing strategies and identify areas for improvement.

9. Collaboration and Continuous Improvement:

  - Collaborate with cross-functional teams, including HR, hiring managers, and senior leadership, to align recruitment efforts with overall business goals.

  - Stay updated on industry best practices and emerging recruitment trends to continuously improve the talent acquisition process.

 Qualifications and Requirements:

- Bachelor's degree in Human Resources, Business Administration, or a related field (or equivalent experience).

- Proven experience as a Talent Acquisition Specialist or Recruiter, preferably in non-IT sectors.

- Strong understanding of recruitment processes, techniques, and tools.

- Excellent communication and interpersonal skills.

- Familiarity with applicant tracking systems (ATS) and other recruitment software.

- Ability to handle multiple priorities and work in a fast-paced environment.

- High level of professionalism, ethics, and integrity.

 Targets Vs Scope of Work

-Willing to work on Targets Weekly 9 Interviews & 2 Joiner’s per week is must.

-Should be able to work aggressively on Hiring Relevant Right Fit candidates only.

-Should be able to get Right Fit Skilled best Talent for the positions given to work on.

-You should be 100% Talent Acquisition profile only we don’t need Operations or HRBP role person to work in HR Talent Acquisition profiles.

-

IF YOU ARE WORKING ON Talent Acquisition profile & Willing to work in same then only apply with us.

In today’s marketing-dependent consumer world, businesses demand innovative brand solutions and our client is engaged in providing brand solutions across businesses. They import renowned global brands & distribute the same. They have a dedicated eCommerce practice to build digital retail footprints for their brands in India. They focus on major categories under FMCG such as F&B, Personal care, etc. and also Home & Fabric Care.

Founded in 2003, our client has over 250 Pan-India Distributors and more than 300 SKUs. They deal with 25+ brands and some of the brands are Mogu Mogu, SAN REMO, Simpkins, Moccona, OMINO BIANCO, etc.

As a Key Account Manager - eCommerce, you will be responsible for leading and executing the company’s overall eCommerce strategy for website and primary channel partners – Amazon, Big Basket, Flipkart, Nykaa, Supr/BB Daily, Milkbasket as well as other new partners [Smytten, e-pharmacies, etc].

What you will do:

• Charting out plans for listing and relisting of brands and select SKUs on different channel partners
• Driving ecommerce operations – site availability, POs and ensuring 95%+ fill rates
• Managing all in-app visual merchandising, liaisoning with different brand leaders across US, Europe, Australia and South East Asia for accessing content related to respective partner brands and keeping the brand folder up to date with thematic, product hero and lifestyle content
• Driving in-app brand visibility, targeted marketing and promotional offers on different platforms
• Establishing processes for monitoring, measurement and optimization of performance marketing metrics to results in desired target sales achievement

Desired Candidate Profile

• Adept at business planning, JBPs and channel specific planning with 1+ years’ experience in Google Ads and Google Analytics
• Proficiency in using MS Excel and MS PowerPoint
• Prior experience of ecommerce vertical with Flipkart, Amazon or Big Basket will be an added advantage    

What will I be doing? 👩‍💻👨‍💻

Leading parts of the product from inception to launch, and own large parts of the product’s execution.
Working with our Sales and frontend team to build products with the goal of delighting and increasing the success of our users.
Architecting, building, testing, and releasing product-facing features.
Contributing to our side projects and free tools for the education industry.

What do I need? 🤓

1-2 years of industry experience in a software engineering role, preferably building a SaaS product. You can demonstrate significant impact that your work has had on the product and/or the team.
Deep knowledge of a high-level programming language (for example, PHP, Python, etc.) but it doesn’t need to be a language that we use here! Great people are effective and learn what we use quickly (or introduce us to better ways of working)
Deep knowledge of SQL Databases
Experience with scalable distributed systems, both built from scratch as well as on AWS primitives
Willingness to learn and use new technologies
Extremely data-driven
Ability to debug complex systems

Brownie points 🍰

Using a framework (for example, Laravel, Code Igniter, Django)
Understanding of containerisation (Docker/Kubernetes) along with ability to deploy to AWS ECS (or similar tools)

Feel free to apply even if you feel unsure about whether you meet every single requirement in this posting. As long as you're a quick learner, and are excited about changing the status quo for tech recruitment, we're happy to support you as you come up to speed with our tech stack.

Perks 😍

Flexible vacation
Take a tutorial, on us
Monthly remote meals

Tech stack 🔨

PHP
Laravel
NodeJS
VueJS
Ionic Angular
Digital Ocean
AWS
MySQL

Why Classcard? 🚀

We are still in the early stages of our journey. You will be working closely with our users, acting on both their feedback and what our data says. Things you build here will have tremendous impact on both our business and Classcard as a company.
What happens after I apply? 🤔

1. Quick phone call with a member of our engineering team to find out more about your experience and why you want to work at Classcard.

2. Video interview:

   Technical discussion with a senior engineer
   Pairing on an interesting problem
   Meet the founders

Requirements:

• 3 -7 years of software development experience.
• Good grasp on programming fundamentals including OOP, Design Patterns and Data Structures.
• Excellent analytical, logical and problem-solving skills.
• Software Development Engineer.
• Good understanding of complexities involved in designing/developing large scale systems.
• Strong system design skills.
• Experience in technologies like Elasticsearch, Redis, Kafka etc.
• Good knowledge of relational and NoSQL databases.
• Familiarity with common machine learning algorithms. In-depth knowledge is a plus.
• Experience of working with big data technologies like Hadoop, Spark, Hive is a big plus.
• Ability to understand business requirements and take ownership of the work.
• Exhibit passion and enthusiasm for building and maintaining large scale platforms.