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Job Title : Informatica Administrator
Experience : 3 to 8 Years
Location : Hyderabad / Bangalore / Pune
Shift : Night Shift (10:30 PM – 7:30 AM)
Mode of Work : Hybrid – 3 Days Work From Office (WFO)
Job Overview :
We are hiring experienced Informatica Administrators to join our dynamic team. This is a night shift role, and we’re looking for professionals with a strong understanding of Informatica Admin tasks including patching, migrations, access management, and job scheduling.
Mandatory Skills : Informatica Administration, Patching & Migration, User Access Management, Job Scheduling, Ticketing Tools, Night Shift Support.
Key Responsibilities :
- Provide hands-on support for Informatica Administration including monitoring and maintenance.
- Manage application upgrades, patching, and perform migrations across different environments.
- Monitor user access and perform user management activities.
- Support data refresh activities across various systems and environments.
- Collaborate with vendor support teams to resolve product-related issues.
- Handle implementation and scheduling of Informatica objects.
- Participate in ticket resolution using monitoring tools.
- Work effectively during night shift schedules as per monthly rotation.
Required Skills :
- Minimum 5+ Years of hands-on experience in Informatica Administration.
- Strong expertise in application support, patching, and user access management.
- Experience in working with ticketing and monitoring tools.
- Excellent communication and stakeholder management skills.
- Ability to work independently in a 24x7 support environment with a focus on night shifts.
Shift Details :
- Primary Shift : 10:30 PM – 7:30 AM (Night Shift)
- Other Shifts (Rotation-based) :
- 7:00 AM – 4:00 PM
- 2:00 PM – 11:00 PM
REVIEW CRITERIA:
MANDATORY:
- Strong Customer Success, Large account management Profile
- Must have 5+ YOE in Customer Success, Account Management, or Client Relationship in a SaaS environment.
- Must have 3+ YOE in Team management
- Must have expertise in managing and ensuring long-term satisfaction and growth with the enterprise-level customers,
- Must be proficient in CRM and customer success tools
- Candidate for Hyderabad should know 1 more South Indian language (Tamil, Kannada, Malayalam) other than Telugu
PREFERRED:
- Retail, Manufacturing or FMCG
- Candidates for Hyderabad knowing any other south Indian language apart from Telegu
ROLE & RESPONSIBILITIES:
- Build and maintain strong relationships with key stakeholders within assigned high ticket accounts.
- Serve as the primary point of contact for strategic customers, ensuring their needs are met and expectations are exceeded.
- Develop and execute customer success plans, including onboarding, training, and ongoing support.
- Proactively identify and address customer challenges, providing solutions and recommendations to drive customer success.
- Collaborate with cross-functional teams, including Sales, Product, and Support, to ensure a seamless customer experience.
- Conduct regular business reviews with customers to review performance, identify areas for improvement, and present new opportunities.
- Monitor customer health metrics and proactively address any red flags to prevent churn.
- Act as a customer advocate, providing feedback and insights to internal teams to drive product enhancements and improvements.
- Stay up-to-date with industry trends and best practices in customer success management.
IDEAL CANDIDATE:
- Bachelor's degree in Business Administration, Accounts, or a related field.
- Minimum of 5 years of experience in a customer success role, preferably in a SaaS company.
- Proven track record of managing and retaining high-value customers.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers.
- Strong problem-solving and analytical skills, with the ability to identify and address customer challenges.
- Self-motivated and results-oriented, with the ability to work independently and as part of a team.
- Proficient in CRM software and other customer success tools.
- Ability to travel as needed to meet with customers.
- Extract Transform Load (ETL) and ETL Tools skills
- Data Modeling and Data Integration expertise
- Data Warehousing knowledge
- Experience in working with SQL databases
- Strong analytical and problem-solving abilities
- Excellent communication and interpersonal skills
- Bachelor's degree in Computer Science, Information Systems, or related field
- Relevant certifications in ETL Testing or Data Warehousing
Position Description
We are looking for a highly motivated, hands-on Sr. Database/Data Warehouse Data Analytics developer to work at our Bangalore, India location. Ideal candidate will have solid software technology background with capability in the making and supporting of robust, secure, and multi-platform financial applications to contribute to Fully Paid Lending (FPL) project. The successful candidate will be a proficient and productive developer, a team leader, have good communication skills, and demonstrate ownership.
Responsibilities
- Produce service metrics, analyze trends, and identify opportunities to improve the level of service and reduce cost as appropriate.
- Responsible for design, development and maintenance of database schema and objects throughout the lifecycle of the applications.
- Supporting implemented solutions by monitoring and tuning queries and data loads, addressing user questions concerning data integrity, monitoring performance, and communicating functional and technical issues.
- Helping the team by taking care of production releases.
- Troubleshoot data issues and work with data providers for resolution.
- Closely work with business and applications teams in implementing the right design and solution for the business applications.
- Build reporting solutions for WM Risk Applications.
- Work as part of a banking Agile Squad / Fleet.
- Perform proof of concepts in new areas of development.
- Support continuous improvement of automated systems.
- Participate in all aspects of SDLC (analysis, design, coding, testing and implementation).
Required Skill
- 5 to 7 Years of strong database (SQL) Knowledge, ETL (Informatica PowerCenter), Unix Shell Scripting.
- Database (preferably Teradata) knowledge, database design, performance tuning, writing complex DB programs etc.
- Demonstrate proficient skills in analysis and resolution of application performance problems.
- Database fundamentals; relational and Datawarehouse concepts.
- Should be able to lead a team of 2-3 members and guide them in their day to work technically and functionally.
- Ensure designs, code and processes are optimized for performance, scalability, security, reliability, and maintainability.
- Understanding of requirements of large enterprise applications (security, entitlements, etc.)
- Provide technical leadership throughout the design process and guidance with regards to practices, procedures, and techniques. Serve as a guide and mentor for junior level Software Development Engineers
- Exposure to JIRA or other ALM tools to create a productive, high-quality development environment.
- Proven experience in working within an Agile framework.
- Strong problem-solving skills and the ability to produce high quality work independently and work well in a team.
- Excellent communication skills (written, interpersonal, presentation), with the ability to easily and effectively interact and negotiate with business stakeholders.
- Ability and strong desire to learn new languages, frameworks, tools, and platforms quickly.
- Growth mindset, personal excellence, collaborative spirit
Good to have skills.
- Prior work experience with Azure or other cloud platforms such as Google Cloud, AWS, etc.
- Exposure to programming languages python/R/ java and experience with implementing Data analytics projects.
- Experience in Git and development workflows.
- Prior experience in Banking and Financial domain.
- Exposure to security-based lending is a plus.
- Experience with Reporting/BI Tools is a plus.
React.js
Javascript
NextJs (Next.js)ABOUT UNRAVEL CARBON
Unravel Carbon enables companies to assess their carbon footprint by tracking their digital financial footprint with its proprietary carbon emission factor model; making it easy, fast and convenient to become climate positive.
We aim to accelerate the participation of all companies, big and small, in the global fight against climate change. And we want to do it the 21st century way—autonomous, painless, and beautiful.
Unravel Carbon consists of a team of software engineers, data scientists, founders and climate experts with a passion to solve the world’s most pressing issue—climate change. Collectively, our leadership team has launched and invested in multiple companies, and are now combining their experience and knowledge here at Unravel.
We are backed by some of the world’s best funds and investors and are part of Y Combinator’s W22 batch.
Unravel Carbon was founded in 2021 with headquarters in Singapore.
Unravel Carbon on LinkedIn: https://www.linkedin.com/company/unravelcarbon/
ABOUT THE ROLE
We are looking for early members of our India team. You will be part of the team that establishes our India product development team. We are looking for candidates who have high potential, are excited about tackling the climate change problem and are excited to grow in a high-growth environment while working with the Singapore HQ.
A junior/mid-level React developer. Must be comfortable to work in a small development team and have the initiative to work alone on smaller problem sets.
- Build frontend features using React & typescript
- Collaborate with the backend team on API requirements and contracts
- Analyse processes and code to troubleshoot problems and identify areas of improvement.
- Participating in continuing education and training to remain current on best practices, learn new technologies, and better assist other team members.
- Take lead on projects, as needed.
ABOUT YOU
- Willingness to learn, be a self-starter, and thrive in uncertainty; you would be one of the first few employees at an early stage startup, be prepared to venture into unknown territory, collaborate and learn
- Meticulous and detail-oriented
- Required skills:
- React,
- Typescript,
- React-query,
- GraphQL
- Charts & visualisations libraries
- Any ui components library skills
- Bonus skills:
- Next.js
- Server components
- CSS-in-Js
YOUR WORK STYLE
- An understanding of agile product development
- Self exploration and self learning of the latest technologies and applying them to solving the technical challenges our team face
- Self-starter (proactive and independent) with an ability to prioritise different assignments and tasks to meet deadlines
- Comfortable working in a collaborative environment
- Eager to think outside of the box and creatively problem-solve
YOUR PREFERRED BACKGROUND
A Bachelor’s Degree in Computer Science, IT, or related discipline AND 1+ years working experience in the IT industry.
WHAT WE OFFER YOU
We offer an exciting challenge for a purpose-driven person who thoroughly enjoys learning and takes up responsibilities in a multi-cultural, primarily virtual, and pioneering organisation.
We nurture a culture that allows you to thrive, where your skills can be honed and your ideas will be heard, and where collaboration across teams and with global partners is the default.
Go Programming (Golang)
Amazon Web Services (AWS)Need Immediate Joiners only (4-5 days)
Overall experience 6+ years and relevant at least 2+ years in Golang with Java
● Strong design and architectural experience in building various highly-scalable and
highly-available products
● Strong understanding of the SDLC Activities which include Analysis, Design, Development,
Testing, Deployment and Post-Production Support etc.
● Proficiency in at least one server side framework for languages preferably Go Lang
● Experience working on NoSQL & SQL Databases such as MySQL, PostgreSQL, MongoDB,
Redis etc
● Deep Dive, problem-solving, RCA and systematic thinking to reach the cause of issues
● Able to work independently and multi-task effectively
● Program at a system level and able to manage service stability
● Excellent experience maintaining, scalable, extensible code
● Methodical in maintaining up to date documentation
● Metric-driven mindset and obsessive about ensuring clean coding practices
● Preferred experience in product development
● Preferred working experience on microservices platforms
● Proficiency in at least one modern web front-end development framework such as React JS
will be a bonus
Good to Have Skills:
● Preferred experience in Elasticsearch and Kibana (ELK Stack)
● Preferred experience with messaging systems like RabbitMQ
C++
PostgreSQL- Experience - 6-10 years
- Key Skills for Software Developer C++, Linux with SQL:
- - Looking only for candidates who can join immediately or max 10 day
- - should be able to work independently with no handholding
- - the ability to work with C/C++ code on Windows/Linux platforms
- - Database knowledge of MSSQL, Oracle, MySQL/MariaDB, ideally other ones too: Saphana, Teradata, Postgres.
- - Ability to work on their own fixing defects
- - should be able to understand secure coding practices
- - should have the Ability to work independently and with the team across different time zones
Javascript
PostmanAbout UserIQ:
UserIQ offers a Customer Success Platform that empowers software companies to deliver a better experience to their customers whether that consists of high-touch engagement or tech touch interactions within the application. As a result, customers can effectively scale onboarding, increase feature usage, accelerate time-to-value, reduce churn and ultimately drive more revenue throughout the customer journey.
The best companies are built one customer at a time and those customers grow by making each user interaction meaningful. UserIQ takes this approach very seriously and works with Customer Success leaders who are also passionate about maximizing success at every user moment.
Requirements:
- 3-5 years experience in automation testing as SDET or similar role.
- Strong in UI, API automation using Cypress(preferred).
- Strong knowledge in any programming languages - JavaScript(preferred), Python, Java.
- Strong in automation framework development(must)
- Experience with Continuous Integration (CI) tools such as Github Actions, Jenkins.
- Experience with distributed source control systems such as Git.
- Strong in Database concepts, noSQL and writing SQL queries
- Strong in API testing using Postman
- Familiarity in performance testing using Jmeter or similar tools a plus.
- Strong analytical and debugging skills with attention to details.
- Experience in early stage tech startups is an added plus.
What's it like to work here?
As a SDET at UserIQ, you'll test and automate user scenarios of the UserIQ products & will get opportunities to work on:
- Automation: Cypress,Javascript
- CI/CD: Github, Github actions, Terraform
- Tools: Postman, TestRail, Postico, VScode, Android Studio, Xcode
Who should apply for this post?
- You are passionate about testing and finding edge cases.
- You are hands on coder with strong problem-solving abilities, logical
- thinking, and a logical inclination. You are enthusiastic about programming and
- delivering well-designed, scalable code.
- You have good understanding on programming concepts such as OOPs, Design Patterns,
- algorithms, data structures, networking, and so on, and are not rigid with respect
- to choice of technology and are open to adopting the right technology for the task at hand.
- flexible to work in US shift
Founded in 2016, MyGate is reimagining the outdated procedures at gated communities through use of technology. Its several innovative features augment security at the gate and enhance convenience within for over 600,000 homes in 10+ Indian cities.
Named one of India’s most innovative Company in 2018, MyGate was conceptualized, designed and executed by its three founders, who have tremendous experience in the Armed Forces, Technology and Operations. Founded by ISB/IIM/IIT alumni, MyGate has raised funding from institutional investors and is well capitalized for massive growth plans.
MyGate is at a stage where product market fit is established and have a strong leadership team in place and scale & distribution engine has kicked in. MyGate have had great people join and continue to look for more to join.
Here is what you should expect from MyGate:
1. The company to do well - this could mean multiple things but here are few that are likely to matter for you: MyGate as a brand to be popular and well known, our client base to grow month on month. Most importantly because we are in growth stage, we should not do stupid things and run out of money!
2. PPP - you would have a Platform for Personally and Professionally grow. This means opportunity to do challenging & stimulating work that puts you out of your comfort zone and forces you to learn every day. When you look back, you should feel your "stock price" growing in the market! Gold shines in fire. You will get the fire, are you the gold?
3. Recognition - Your growth in the company would be linked only to performance and not your past experience. If you do well, there should be recognition, growth in span of influence, reward and financial growth.
4. Good Manager - Each of you should have a good person to report to. Your manager should be facilitator of your success, someone you can look up to, someone that makes you feel excited to come to work and give your best every day!
5. Flat Culture - As we grow, we will no doubt have structure, hierarchy and processes in place. This should not mean slowing down of decision making and most certainly this does not mean hierarchy in communication. You should be able to reach out to anyone in the organization.
6. Client Focus - We will always be a client centric company. If we service the client right and continue to delight them, we will be in our path to build a great company.
7. Fair, Ethical and High on Integrity - These are foundations of the company. We will be always be ethical, high on integrity and fair to everyone whose life is being touched by MyGate.
What you’ll do
• Own product strategy, execution and go-to-market for one of MyGate’s mobile consumer products or product lines
• Understand motivations and behavior of one or more types of users and be obsessed with creating delightful product experiences for these users
• Drive user adoption, engagement and retention on products you own
• Work with key stakeholders across business and technology teams to evaluate and prioritize opportunities and develop product strategy
• Work closely with a cross-functional team of design, engineering, business development and operations counterparts to build and take your products to market
• Determine the metrics that determine business, product and operational success and track these metrics to improve and evolve your product
Skills and experience you should have
• 4 years of product management experience building and launching consumer products, with at least 2 years in mobile consumer products
• Deep user empathy layered with a strong understanding of business
• Be self-driven with a high degree of ownership and urgency
• Be customer focused, analytical and data-driven in your decision making. Use user research, A/B testing and continuous experiments to guide your product thinking
• Track record of strong verbal and written communication and presentation skills, including an ability to effectively communicate with both business and technical teams.
• Can build effective partnerships with business owners across business lines
• Thrive in an ambiguous environment with changing needs
Other great things to have
• Past technical background, with 2+ years in an engineering role
• Experience building products for vernacular, regional or “next 100 million” consumers
Python
Elastic Search
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