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Hardly are we searching for professionals with experience in the travel and tourism industry alone.
Responsibilities:
- Respond promptly and professionally to client inquiries via phone, email, or live chat.
- Handle a high volume of incoming emails and prioritize them based on urgency and importance.
- Provide accurate and timely information to clients, resolving their issues and addressing their concerns effectively.
- Demonstrate leadership qualities by assisting junior team members, providing guidance, and fostering a positive work environment.
- Manage backend processes related to customer support, ensuring smooth operations and timely resolution of issues.
- Collaborate with other departments, such as Sales and services Development, to address client needs and improve overall customer satisfaction.
- Proactively identify opportunities for process improvement and implement solutions to enhance the efficiency of the support team.
- Maintain a high level of activity and engagement, ensuring that all client inquiries are handled promptly and efficiently.

3-5 years of experience as full stack developer with essential requirements on the following technologies: FastAPI, JavaScript, React.js-Redux, Node.js, Next.js, MongoDB, Python, Microservices, Docker, and MLOps.
Experience in Cloud Architecture using Kubernetes (K8s), Google Kubernetes Engine, Authentication and Authorisation Tools, DevOps Tools and Scalable and Secure Cloud Hosting is a significant plus.
Ability to manage a hosting environment, ability to scale applications to handle the load changes, knowledge of accessibility and security compliance.
Testing of API endpoints.
Ability to code and create functional web applications and optimising them for increasing response time and efficiency. Skilled in performance tuning, query plan/ explain plan analysis, indexing, table partitioning.
Expert knowledge of Python and corresponding frameworks with their best practices, expert knowledge of relational databases, NoSQL.
Ability to create acceptance criteria, write test cases and scripts, and perform integrated QA techniques.
Must be conversant with Agile software development methodology. Must be able to write technical documents, coordinate with test teams. Proficiency using Git version control.

About Potentiam
Potentiam helps SME companies build world-class offshore teams. Our model is our locations and your dedicated staff under your control. Potentiam have offices in Iasi in Romania, Bangalore and Cape Town, home to large liquid pools of offshore talent working for international companies. Potentiam's management team have had over 15 years' experience in building offshore teams, and have specialist functional expertise to support the transition offshore in technology, finance, operations, engineering, digital marketing, technology and analytics. For decades corporations' scale has enabled them to benefit from the cost and skills advantage of offshore operations. Now SME companies can enjoy a similar benefit through Potentiam without any upfront investment.
Location : Bangalore ( Hybrid)
Experience - 6+ Years
Professional Experience:
- Experience using a Python backend web framework (like Django, Flask or FastAPI)
- In particular, experience building performant and reliable APIs and integrations
- Competency using SQL and ORMs
- Some experience with frontend web development would be a bonus using a JavaScript framework (such as Vue.js or React)
- Understanding of some of the following: Django Rest Framework, PostgreSQL, Celery, Docker, nginx, AWS
Benefits and Perks
- Health Insurance
- Referral Bonus
- Performance Bonus
- Flexible Working options
Job Types: Full-time, Permanent
Role Overview
The role is designed to give comprehensive exposure to the candidate to various parts of the business and intended to transition into a business leadership role in 18-24 months
Job Responsibilities:
- Acts as a strategic advisor to the Founder and senior management team, helping them identify priorities, strategically align their time with these priorities, and revisit these regularly to assess progress.
- Ensure focus on strategic initiatives of the organization so that they are not lost on urgent and daily transactions. Drive time management for the Founder around these areas of focus
- Key Result Areas are used to drive alignment, focus, agility, and business rhythm to achieve our strategic and business goals
- Identify risks associated with goals for the Founder and bring them front and center to find mitigation plans and support the Founder in implementing them.
- Act as an Accountability partner to the Founder to ensure all commitments are met in time.
- Act as a key thought partner, brainstorming & identifying solutions to challenges.
- Manage a variety of long-term, cross-organizational projects
- Represents Founder in meetings through various communication channels with internal and external stakeholders.
- Acts as the liaison between Founder and other executives, clients, and stakeholders to ensure consistent communication and ensuring involvement or decision-making at the proper time.
- Participates with the Founder and senior management team in strategic planning, policy development, and decision-making.
- Ensures timely and effective completion of projects and initiatives of the Founder.
- Researches and recommends new and revised policies and strategies within India & International markets
- Determines & drives key performance indicators and how to measure team performance
Must Haves:
- Your attention to detail and ability to stay on top of multiple things must be exceptional
- You must be able to multitask and drive programs or projects from ideation to execution
- You must have great people skills, and be a highly collaborative team player
- Have exceptional verbal and written communication skills
- Be extremely sharp and logical, with a strong sense of curiosity to always learn more
- High energy, strategic thinker with a data-driven, and analytical approach to solving problems
- Excels at building relationships and networks; influences others to achieve outcomes.
- Systems and process-thinker; loves creating order out of chaos.
- Comfortable behind or front on the stage, supporting the person in the spotlight; thrives on helping others be their best selves and anticipating their needs before they are spoken.
- Strong consulting background, preferably from IT, with strong industry networks across various forums
Must Have Background for this Role:
- MBA from top tier institutes (IIMs or International business schools).
- 3-5 years of post-MBA experience at top consulting firms, high growth start-ups, VCs, or with Founders/ functional heads.
- 1-2 years of operating experience is a plus.
Skills:
Enterprise Asset Management/ Work Management
IBM Maximo,SAP IAM,Infor EAM
Job Responsibilities will include:
-----------------------------------------------
- Overall experience of 5-10 years
- Strong Functional knowledge in Enterprise Asset Management/ Work Management
- Hands on experience in IBM Maximo or SAP IAM or Infor EAM and its integration with supporting systems
- Experience in Utilities industry clients (Electricity or Gas or Water)
- Experience in Supply Chain Domain will be a plus
- Full time regular MBA
- A bachelor's degree in Engineering
We are looking for a dynamic UI/UX Designer who will be responsible for the user
experience (UX) and user interface (UI) design of our BarRaiser platform. You will ensure
that all elements of the online user experience are optimized for improved usability,
usefulness, and exceptional visual design.
The successful candidate will evidence a passion for delivering adaptive and creative
solutions to UI/UX design problems by staying up to date with best practices and emerging
trends in user experience design and user interface technology.
Responsibilities:
● Investigating user experience design requirements for our platform.
● Developing and conceptualizing a comprehensive UI/UX design strategy.
● Producing high quality UX design solutions through wireframes, visual and graphic
designs, flow diagrams, storyboards, site maps, and prototypes.
● Designing UI elements and tools.
● Collaborating with the marketing team, and internal and external designers to ensure
the creation and delivery of tailored experiences for the digital user.
● Providing advice and guidance on the implementation of UX research methodologies
and testing activities in order to analyze and predict user behavior.
● Adhering to style standards on typography and graphic design.
Requirements:
● A Bachelor's degree and a minimum of 3 years’ UI/UX design experience..
● A portfolio of professional UI/UX design work for both web and mobile platforms.
● Working knowledge of the following technologies and software: Sketch, InVision,
Visio, HTML, CSS (SCSS), iOS, Android, Design Systems and Adobe Creative Suite.
● A team player but can work independently too.
● Excellent written and verbal communication skills.
● Multi-tasking and time-management skills, with the ability to prioritize tasks.
The ideal candidate will be responsible for designing, developing, testing, and debugging responsive web and mobile applications for the company. Using Vue.js and Quasar Framework, this candidate will be able to translate user and business needs into functional frontend design.
Responsibilities
- Designing, developing, and testing UI for mobile and web applications
- Build reusable code and libraries for future use
- Accurately translate user and business needs into functional frontend code
Qualifications
- Bachelor's degree or equivalent in Computer Science
- 2+ years' experience in frontend development
- Familiarity using Scrum/Agile development methodologies
- Experience building object oriented web applications in Vue.js and Quasar Framework
Experience
2+ years of work experience using Vue.js

Skills Required: Java, selenium, Appium.
We are looking for a strong candidate with recent experience of 3+ years in Java, selenium, Appium.
The candidate should have experience in Web application and mobile application both.
- Sitecore developer with experience in
- Should have headless sitecore experience.
- Should know Sitecore APIs
- Preferably has experience working with modern JavasScript frameworks such as ReactJS/Angular/NextJS

We are looking for UI developers with good knowledge of React JS. As a developer you will be responsible for understanding the requirements and developing the UI as per UX / VDs provided by the business / product team. You will be responsible for delivering a performant, robust and easy to maintain application. You will co-ordinate with different teams like backend developers, QA, product team and devops team to ensure quality deliverables.
Qualifications
- Bachelor’s or higher degree in Computer science or related technical field
- 2-4 years of experience in developing UI components leveraging React.js
- Experience in eCommerce domain is an advantage