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Responsibilities:
- Respond promptly and professionally to client inquiries via phone, email, or live chat.
- Handle a high volume of incoming emails and prioritize them based on urgency and importance.
- Provide accurate and timely information to clients, resolving their issues and addressing their concerns effectively.
- Demonstrate leadership qualities by assisting junior team members, providing guidance, and fostering a positive work environment.
- Manage backend processes related to customer support, ensuring smooth operations and timely resolution of issues.
- Collaborate with other departments, such as Sales and services Development, to address client needs and improve overall customer satisfaction.
- Proactively identify opportunities for process improvement and implement solutions to enhance the efficiency of the support team.
- Maintain a high level of activity and engagement, ensuring that all client inquiries are handled promptly and efficiently.
● Able to contribute to the gathering of functional requirements, developing technical
specifications, and test case planning
● Demonstrating technical expertise, and solving challenging programming and design
problems
● 60% hands-on coding with architecture ownership of one or more products
● Ability to articulate architectural and design options, and educate development teams and
business users
● Resolve defects/bugs during QA testing, pre-production, production, and post-release
patches
● Mentor and guide team members
● Work cross-functionally with various bidgely teams including product management, QA/QE,
various product lines, and/or business units to drive forward results
Requirements
● BS/MS in computer science or equivalent work experience
● 8-12 years’ experience designing and developing applications in Data Engineering
● Hands-on experience with Big data EcoSystems.
● Past experience with Hadoop,Hdfs,Map Reduce,YARN,AWS Cloud, EMR, S3, Spark, Cassandra,
Kafka, Zookeeper
● Expertise with any of the following Object-Oriented Languages (OOD): Java/J2EE,Scala,
Python
● Ability to lead and mentor technical team members
● Expertise with the entire Software Development Life Cycle (SDLC)
● Excellent communication skills: Demonstrated ability to explain complex technical issues to
both technical and non-technical audiences
● Expertise in the Software design/architecture process
● Expertise with unit testing & Test-Driven Development (TDD)
● Business Acumen - strategic thinking & strategy development
● Experience on Cloud or AWS is preferable
● Have a good understanding and ability to develop software, prototypes, or proofs of
concepts (POC's) for various Data Engineering requirements.
● Experience with Agile Development, SCRUM, or Extreme Programming methodologies
- 3+ year of experience in Development in JAVA technology.
- Strong Java Basics
- SpringBoot or Spring MVC
- Hands on experience on Relationl Databases (SQL query or Hibernate) + Mongo (JSON parsing)
- Proficient in REST API development
- Messaging Queue (RabitMQ or Kafka)
- Microservices
- Any Caching Mechanism
- Good at problem solving
Good to Have Skills:
- 3+ years of experience in using Java/J2EE tech stacks
- Good understanding of data structures and algorithms.
- Excellent analytical and problem solving skills.
- Ability to work in a fast paced internet start-up environment.
- Experience in technical mentorship/coaching is highly desirable.
- Understanding of AI/ML algorithms is a plus.
Location:Bangalore / Chennai
Type: Permanent
Company Type: AI / Digital Product Design Service based
Job Description
* Experience in C/C++ and have strong experience embedded application development and integration in Linux
* Good in creating unit tests, performing code reviews, optimizing performance and ensuring standards for maintainability
* Debugging, profiling, and performance optimization skills
* Have experience working in a fast paced Agile/Scrum environmentResponsibilities:
- Write effective, scalable code
- Develop Connectors tool GUI for various source and target systems/platform/products
- Test, debug, build and deploy UI components in the existing product
- Improve functionality of existing SDK/Frameworks
- JavaScript
- ReactJS
- Redux-Saga
- ES6 (or TypeScript) syntax
- Good problem-solving
- Good debugging
Good to Have:
- TypeScript experience
- Material UI experience
- JEST knowledge
- Git and Github/Gitlab/Bitbucket experience
- 2+ years of experience participating in the delivery of technology services.
- A proven ability to learn new applications & innovate in technology
- Strong Experience in technologies like Redux, React
- Demonstrable knowledge of web technologies including HTML, CSS, Javascript, AJAX etc
- Exposure to Node, Angular desirable
- Experience in common third-party APIs (Google Maps, Google Charts, etc)
- Passion for best design and coding practices and a desire to develop new bold ideas
- Experience in integrating, designing and developing solutions is desirable
- Experience with CI/CD and TDD is desirable
Position Title: SDET 2/3
Software Development Engineer in Test (SDET)
Position/Role Description
This position is for a tester with strong coding skills who likes challenges - someone who is constantly striving for excellence in software test automation.
Responsibilities include:
* Develop automated test cases on a day-to-day basis
* Gather and prioritize user requirements, feed these requirements into overall Automation Framework requirements and test plans
* Train team members on tool use and test automation tools, practices, techniques and best practices
* Communicate cross-functionally throughout the engineering organization
* Continuously monitor and boost test coverage across the product
Minimum Job Qualifications:
* Bachelor’s degree or better in CS or related field, with 6+ years experience in software test.
* Exposure to best practices in SQA including code reviews, debugging, troubleshooting and CI processes
* Experience in front-end (UI/Web) automation using Java ,Appium or any other app automation testing tool or Experience in backend Testing using Java, API-Testing,Rest assured ,and Performance testing using Jmeter
* Excellent communications and technical presentation skills
* Initiative to research and build solutions to tough problems in domains like Flash, OpenGL, WebGL where off-the-shelf automation tools might not be available
* Some experience/comfort with working in a Linux/Unix environment
* Excellent analytical, problem-solving, troubleshooting skills.
Preferred (Bonus) Qualifications:
* Knowledge of current build and test automation tools and processes, such as JUnit/TestNG, Maven, Jenkins, Mockito, JBehave, Git, etc
* Experience with whitebox testing, code reviews, SDK testing
* Experience with performance testing, stress testing, and advanced aspects of system testing automation.
* Knowledge of at least one scripting language (Python, Bash, Ruby or comparable).
Please acknowledge and revert with your availability on weekday betweem 11:30 AM to 2:30 PM
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- Maintain track records of process followed
- Submitting business reports to the system as on requirement
- Report to the organization/board periodically
- Extended analysis of the specific tasks with SWOT
- Budgeting for efficient working & operation
- Cost control exercises and implementation
- Follow the SOP to analyze, execute & follow
- Performance indicators modelling for the Operations
- Track department progress & performance
- Department forecast & planning
- Process & Ancillary tool development as per market requirement
- Implementation of the updated procedures
- Adapting the recent company policies
- Training the team members in the process
- Guiding & Metering the team reporting to you.




