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Customer Success Specialist

Why Reelo

In today’s customer centric world, it’s important for every business to market like the best brands in the world. As competition for customers’ attention increases, it has never been more important for small and mid-market F&B and retail businesses to have 360° view of the people that keep them in business. But collecting, understanding and taking action on customer data is riddled with market, resource, and technology challenges. Solving these challenges is why we get up in the morning.

Reelo is the new-age customer marketing platform for restaurant & retail businesses to grow their revenue, get more customers and build a stronger brand, in an incredibly simple manner.

We understand that it's easier than ever to start a restaurant & retail business, it’s harder than ever to grow it. Specifically, most of these businesses have two challenges with growth:

1. Getting people to make their first purchase.

2. Getting those people to come back and buy again (and again and again).

These businesses and their teams already have 1,000 things to do — wrestling with overly complicated marketing tools doesn’t need to get added to the list.

Our SaaS platform makes it fast & easy for businesses to understand more about their customers and continously engage with them in a smart & automated way - making them look like a professional without the effort.

There is a massive opportunity in front of us. We’re building a business that is big, meaningful, and lasting. For that, we’re building a strong, diverse team of curious, creative people who want to find purpose in their work and support each other in the process. If that sounds like you, we’d love to hear from you.

👉🏻 Read more on https://www.reelo.io

About the opportunity

As Reelo grows, we're looking for a passionate Customer Success Specialist to join our team for the next phase of growth. The Customer Success Specialist is responsible for the success of our customers by providing them with the resources and support they need to get the most out of our product. This includes onboarding new customers who have upgraded to a paid plan, providing training and support, and working with customers to identify and solve problems. The ideal candidate will have a strong understanding of SaaS products and services, as well as the ability to build and maintain relationships with customers.

This is a Work from Office role in Ahmedabad, Gujarat

What will you do?

• Responsible for driving revenue of existing accounts by ensuring renewals and upselling existing accounts
• Proactively reaching out to customers to ensure they are getting success using Reelo.
• Respond professionally to incoming inquiries from your customers.
• Being the one responsible, to ensure that your customers have a great experience with the product -a crucial part of the role is ensuring we make the product as easy to use, reliable, bug-free, and fast as possible.
• Becoming an encyclopedia of knowledge about how Reelo works and what it is capable of.
• Build sustainable relationships and trust with customers through open and interactive communication and anticipating their needs better.
• Working directly with product teams to identify current issues and, synthesizing the diverse feedback you hear from our customers, offer informed opinions on potential solutions.

What you need?

• Past experience in account management/client services roles across
• A strong problem solving mindset and work actively towards unblocking barriers that hinder the experience of the customer
• Excellent verbal, written communication, and presentation skills.
• Ability to respectfully handle complaints/ escalations
• A very consultative approach and passion for speaking to customers everyday
• Passion for technology and keeping up with latest trends
• Great attention to details
• Being tactful and providing best practices to customers to ensure they are seeing success using Reelo
• Organizational skills and experience improving processes
• The ability to explain complex topics in easy to understand and concise language
• Demonstrated drive to exceed performance expectations and ability to work with change.

Remember that there’s no such thing as the perfect candidate or background, which is what makes us unique and successful!

Job description

Company: Code Clinic Pvt Ltd

Web Site: https://codeclinic.in/

Position: Software Developer

Location:Ahmedabad( Shyamal Cross Road )

Experience (Years): 1-8 years

Location: Ahmedabad ( Shyamal Cross Road)

Responsibilities for Net Developer+Angular

Ø Must be very strong in UI framework (Angular) 

Ø Good understanding of core JavaScript and OOJS concepts.

Ø Working experience in Web services (SOAP/Restful) integration, failure analysis etc...

Ø Hands-on development experience using JavaScript, HTML5, CSS 3, AJAX, JSON, Bootstrap, and Angular.

Ø Full stack development experience with C#, ASP.NET MVC, Web API, Netcore

Ø SQL Server 

Ø Understanding of back-end technologies.

Ø Good Communication and analytic skills

Ø Ability to manage a team and fulfill their technical needs.

Ø Critical thinking and problem-solving skills

Ø Team player

Ø Good time-management skills

Ø Great interpersonal and communication skills.

Job Title: Search Engine Optimization

Company: WEB TECH EVOLUTION

Overview: About Us:-Web-tech-Evolution is a rapidly growing IT company focused on providing web based development of ideas and software solutions globally. With a team comprising of software professionals having sound domain expertise, the company aims to divulge its knowledge through its competitive invention and dedicated services. Web tech evolution has designed and developed scores of websites over the past 3 years for clients from all over the world. It has also provided friendly customized solutions to problems and conceptions that can arise due to innovation, up gradation or competition.

KEY RESPONSIBILITIES:

·      Conduct keyword research to identify valuable search terms and opportunities.

·      Implement on-page SEO strategies, including optimizing content, meta tags, and headings.

·      Perform technical SEO audits to identify and resolve website issues affecting search engine rankings.

·      Monitor and improve website performance, including site speed and mobile optimization.

·      Develop and execute off-page SEO strategies, including link building and outreach.

·      Analyze website traffic and user behavior using tools like Google Analytics and Google Search Console.

QUALIFICATIONS:

Minimum education requirement: Bachelor's Degree of Marketing.[U G/PG]

Communication skills

Knowledge of related field.

OTHER DETAILS:

Salary Range: Stipend

Working Hours: 10:00 am to 7:00 pm [Monday to Saturday]

We are looking to hire an experienced AngularJS Developer to join our dynamic team. 

To ensure success as an AngularJS Developer, you should have extensive knowledge of theoretical software engineering, be proficient in JavaScript, HTML, and CSS, and have excellent project management skills. 

• Proficient understanding of Angular
• Experience of working on DOM based JavaScript frameworks.
• Experience with JavaScript, HTML, CSS and jQuery.
• Familiarity with ticketing tools JIRA & Trello.
  Excellent in analytical and multitasking skills.
• UX (Front-End) development.
• Ability to work with a team of developers, communicating professionally and effectively.

We are hiring Magento Architect.

Experience - 10 - 15 years

Location - Ahmedabad, Gujarat. 

5 Days working

Should  have Good command in English.

Responsibilities:

•  Minimum 5 to 7 years of experience in Magento Development
•  Proficient in PHP/MySql
•  Experience on Magento Enterprise & Magento 2.0
•  Familiar with technologies including XML, web services, JQuery
•  To develop high-end web applications
•  To research and implement new technologies
•  Working knowledge of shopping cart development with shipping, and Payment Gateway Integration for E-commerce websites
•  Should have excellent database design and implementation skills
•  Experience in API Integration with 3rd party ERP systems, 3rd party services
•  Should have technical bent of mind
•  Should have problem-solving, prioritizing tasks, multi-tasking abilities
•  Should be able to understand and handle tasks independently
•  Ability to work to deadlines & as a team member

Roles & Responsibilities:

• Excellent problem-solving & analytical skills & OO principles
• Solid understanding of the data structure & algorithms.
• Expert knowledge with any one of the Javascript Framework such as Node Js.
• Any additional experience with Java or python, GoLang would be nice to have.
• Experience working with SQL database like MySQL or PostgreSQL
• Experience working with NoSQL databases like mongoDB, couchbase would be nice to have
• Working experience with cache like redis, mem cached or elasticache would be nice to have
• Working experience with Message Queues would be a great advantage.
• Experience with deployment & AWS would be nice to have
• Ability to do in depth analysis or problem statement or use case & Build robust & scalable architecture
• Logging & monitoring of the production system in real time
• Lead a team of 2-4 team members & make sure team practices defined coding practices across the project. 

Our growing company is in need of an experienced and resourceful Business Development Executive to develop and implement growth opportunities in existing and new markets. We’re searching for professionals that have a solid track record of creating long-term value for organizations. We’re looking for a leader who understands how to leverage real data and capitalize on business trends and opportunities. We’re looking for managers who are customer-obsessed and ready to solve the changing needs of our clients. Candidates should have strong communication and leadership skills.

Roles & Responsibilities:
 Generating client leadsfor MyClassCampus through references, direct
approaches and internet sources
 Doing product demo, follow-up, negotiation and business deals with potential
International clients
 Generating business and achieving sales goals
 Maintaining business relations with International clients and generate references
 Approach potential clients with multiple institutes/branches and convert
business deals
 Approaching to potential channel partner leads assigned to you to explain the
product and converting them as active channel partners in international market
 Anything and everything required to grow the business in the assignedregion