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- Computer assembling and dis -assembling.
- Hardware troubleshooting of desktop, laptop, server machine.
- Microsoft Windows Servers (2008,2012, 2016 ) operating system installation and troubleshooting
- Microsoft Windows ( XP, 7, 8, 10) operating system installation and troubleshooting.
- Various email client installation and troubleshooting.
- Development software (.Net Framework, MS SQL server / client, Visual studio) installation and troubleshooting.
- Linux ( Ubuntu, CentOS ) installation and troubleshooting. ( Mandatory )
- Various software installations on linux platform.
- Network LAN and WAN troubleshooting.
- VPN management
- Knowledge of Virtualization
Position: Content/ Creative Writer
Location: Nigdi, Pune- Onsite
We are looking for a passionate Content Writer with a flair for creativity and storytelling. This role goes beyond routine blogs and articles, we want someone who can bring ideas to life, craft compelling narratives, and create content that resonates with diverse audiences. To be successful as a content writer, you should keep abreast of the latest SEO techniques.
Job Responsibilities:
- Developing content for blogs, articles, product descriptions, social media, and the company website.
- Editing, polishing content for existing success stories and technological adventures to improve readability.
- Designing marketing strategies in developing content for advertising campaigns on social media. (Facebook, LinkedIn, etc)
- Proofreading content for errors and inconsistencies.
- Conducting keyword research and using SEO best practices to increase traffic to the company website.
- Creating compelling headlines and body copy that will capture the attention of the target audience.
- Identifying customers’ needs and recommending new content to address gaps in the company's current content.
- The candidate should have a good sense of design and visualization while curating content.
Requirements:
- Bachelor's degree in communications, marketing, English, journalism, or related field.
- Proven content writing, blog writing or copy writing experience.
- A portfolio of published articles/blogs.
- Proficient in LinkedIn articles, posts.
- Excellent writing and editing skills.
- Should have experience in creative writing and story telling.
About company- Mechsoft Digital Technologies Pvt. Ltd. Founded & headed by IIT Bombay graduate. Product development company with 20+own products. International clientele with fortune 500 companies as clients. Enterprise products implemented across 25 countries 35K+ users. The Mechsoft Rule Engine product was selected among 50 top innovations with its own Scripting Language, own compiler and Interpreter.
Visit the company's website link to know more - https://mechsoftgroup.com/
Position: Call Quality Analyst
Key Responsibilities:
1. Conduct call audits: Listen to recorded or live customer service calls to evaluate the quality of interactions, ensuring adherence to company standards.
2. Quality assessment and control: Evaluate call agents' performance based on established metrics, including communication skills, product knowledge, adherence to scripts, and compliance with company policies.
3. Provide feedback: Deliver constructive and actionable feedback to call agents based on audit results to help them improve their performance and enhance customer satisfaction.
4. Reporting: Prepare detailed reports summarizing audit findings, trends, and areas for improvement. Provide regular reports to the management team.
5. Process improvement: Work with cross-functional teams to identify process improvements that can enhance the overall quality of customer interactions.
6. Compliance: Ensure that all customer service activities comply with legal and regulatory requirements.
7. Customer feedback: Incorporate customer feedback into quality assessment processes
Qualifications:
• Bachelor's degree in a relevant field or equivalent work experience.
• Proven experience in quality analysis and call auditing, preferably in a customer service environment.
• Excellent communication skills, both written and verbal.
• Knowledge of relevant industry regulations and compliance standards.
• Proficiency with Microsoft Office suite (Word, Excel, PowerPoint).
call QA for Pune
language- gujarati, tamil, telugu,malayalam, Punjabi, kannada (any)
Experience- 6months- 2yrs (BPO Voice also considerable)
Salary- 25k ctc location: Vimaan Nagar
call QA for Banglore/Jaipur
language- Hindi andEnglish (both)
Experience- 6months- 2yrs (BPO Voice also considerable)
Salary- 22k ctc LOCATION: HSR layout
Java
Spring Boot2. Design software and make technology choices across the stack (from data storage to application to front-end)
3. Understand a range of tier-1 systems/services that power our product to make scalable changes to critical path code
4. Own the design and delivery of an integral piece of a tier-1 system or application
5. Work closely with product managers, UX designers, and end users and integrate software components into a fully functional system
6. Work on the management and execution of project plans and delivery commitments
7. Take ownership of product/feature end-to-end for all phases from the development to the production
8. Ensure the developed features are scalable and highly available with no quality concerns
9. Work closely with senior engineers for refining and implementation
10. Manage and execute project plans and delivery commitments
11. Create and execute appropriate quality plans, project plans, test strategies, and processes for development activities in concert with business and project management efforts
2. Mandatory experience in Core Banking domain
3. Knowledge about banking operations like CASA, Loans, Credit/Debit cards, Time deposits, Payments and Transfers
4. Any cloud experience in Microservices, API development domain preferred
5. Knowledge/Experience in Agile, Software Configurations, RTC, JIRA is a plus
6. Knowledge of of CISCPLEX Development is a plus
*Develop a digital marketing plan suitable for your organization, and then implement said plan.
* Experienced in team handling is a must.
* Managing team of SEO, Content Writer, Graphics Designer, WordPress Developer, Lead/Demand Generation, BDE.
JavaOverview of the Role:
• GREAT ENGINEERS WHO COULD WORK WELL IN A COLLABORATIVE ENVIRONMENT
• METICULOUS ATTENTION TO DETAIL,
• EXCITED TO LEARN NEW TOOLS, TECHNOLOGIES
• GET THEIR HANDS DIRTY TO SOLVE THE PROBLEMS.
Roles & Responsibility
1. LEARNING NEW PROGRAMMING LANGUAGES AND TOOLS QUICKLY CONTRIBUTING TO PRODUCT DEVELOPMENT
2. OWNERSHIP FROM START TO FINISH OF THE TASKS ACTIVE PARTICIPATION IN ALL AGILE CEREMONIES TO DELIVER QUALITY PRODUCTS FROM THE BEGINNING.VERIFY TEST SCRIPT AGAINST BUSINESS REQUIREMENTS USING FUNCTIONAL SPECIFICATION AND TECHNICAL DOCUMENTS PROVIDED BY THE DESIGN TEAM UNDERSTAND AND INTERPRET FUNCTIONAL REQUIREMENTS AS
NEEDED TO DEVELOP TEST CASES ACTIVELY WORK TO IDENTIFY, COMMUNICATE, MITIGATE AND RESOLVE TESTING ISSUES AND RISKS. MANAGE TEST SCRIPTS, TEST CASES, TEST RESULTS USING STANDARD TESTING TOOLING SUCH AS JIRA, REPORT PORTAL
3. SHOULD BE RESPONSIBLE FOR MAINTAINING HEALTH OF AUTOMATED TEST SUITE
Required Skills
1. EXPERIENCE IN THE RANGE OF 0-1.5 YRS
2. HANDS-ON PROGRAMMING EXPERIENCE IN PREFERABLY JAVA
3. ANY OTHER LANGUAGE IS CONSIDERED FOR A STRONG CANDIDATE
4. GOOD UNDERSTANDING OF DATA STRUCTURE, LOGIC, PROGRAMMING CONCEPTS.
5. GOOD IN COMMUNICATION (VERBAL AND WRITTEN)
6. READY TO LEARN AND ADAPT NEW TOOLS, TECHNOLOGIES QUICKLY TO ACCOMMODATE BUSINESS REQUIREMENTS.
Nice to Have
1. REST API,SELENIUM WEBDRIVER, VERSION CONTROL TOOL, KNOWLEDGE ABOUT SOFTWARE TESTING CONCEPTS
2. EXPOSURE ON SELENIUM WEBDRIVER / REST API / VERSION CONTROL TOOL
3. KNOWLEDGE ABOUT SOFTWARE TESTING CONCEPT
C#
Python
Flask
MongoDB
PostgreSQL
HTML/CSS
Adobe Illustrator
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