Server administration Jobs in Mumbai
Explore top Server administration Job opportunities in Mumbai from Top Companies & Startups. All jobs are added by verified employees who can be contacted directly below.
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Mumbai
1 - 3 yrs
₹1L - ₹2L / yr
Tech Support
Computer Networking
Microsoft Windows Server
Hardware installation
Desktop administration
+2 more
We’re looking for Tech Support Engineer for IT Dept.
Job Description :-
• Install, upgrade, support and troubleshoot for Laptop ,computer hardware, voice equipment and any other authorized peripheral equipment.
• Troubleshooting day to day system and network problems and diagnosing and solving hardware or software Issue
• Working technical knowledge of TCP/IP protocols, operating systems and Cisco Routers, switches and Sonic firewall experience.
• Management of AD user accounts and access controls
• Responsible for the implementation, support, administration and management of Thin clients and servers
• Backup & Restoration of data as per the request from users
• Asset Management
• Ready to working in routing shift.
Requirements
• BE in Electronic / Computer’s or equivalent experience.
• MCSE & CCNA certification preferred.
• 2-3 years directly related work experience in a technical support position
• Experience supporting Windows 7 , Microsoft Office latest version, Outlook in and Exchange Environment, Internet Explorer, system hardware issues,
desktops, laptops, printers, and Antivirus both in person and remotely.
• Knowledge of multiple desktop programs, configuration and debugging techniques.
• Good understanding of VoIP technologies will be preferred
• Strong problem solving skills, work ethic, detail oriented as well as excellent oral and written communication skills..
• Experience with TCP/IP and general networking issues.
Read more
Remote, Navi Mumbai
1 - 5 yrs
₹3L - ₹5L / yr
Channel Sales
Sales
Cisco Certified Network Associate (CCNA)
Computer Networking
Hardware troubleshooting
+2 more
Job Description
- The candidate will be handling technical support issues and resolving them over the phone/e-mail/remote and other voice and non-voice channels.
- Addressing end clients and channel partners/system integrators/solution partners/service providers/consultants.
- Conduct product demos and training
- Should be open to work in the morning shift and general shift.
.
Skills
- Good Knowledge of Hardware and Networking concepts
- Good Knowledge of Windows, Linux and Mac OS, Android and iOS
- Basic Knowledge of Antivirus, DLP, MDM, and Remote technologies.
Candidate should be from Navi Mumbai only
Read more
An international MNC specialized into Hardware & Networking
Agency job
via Tridat Technologies Pvt. Ltd. by Shraddha Kamble
Mumbai, Navi Mumbai
2 - 8 yrs
₹3L - ₹6L / yr
Active Directory
Microsoft Exchange
Microsoft Windows Server
patching
Hello,
Greetings for the day !!!
We are hiring "Technical Support L2 - AD & Exchange" for one of the international MNC specialized into Hardware & Networking based @ Mumbai!!!
Position: Technical Support L2 - AD & Exchange
Must Have Skills
MS Patching, Good Communication, DNS, Exchange Server 2010, Window Server, Servers
Experience Level: 2+ Years
External Skills And Expertise
Skills & Knowledge Required:
Document partner interaction, troubleshooting, and results in a clear
and concise manner.
Monitor alert dashboards and Maintain Alert and Ticket SLA and
ensure their SLO are achieved.
Interact with partners to provide support via phone and ticket system
and answer user inquiries regarding the alerts.
Diagnose and troubleshoot issues related to MS Patching, AD,
Exchange, Mail Flow Monitoring, and Device Down based on the
alerts generated on Windows Servers.
The candidate has to work 24*7 shifts.
and concise manner.
Monitor alert dashboards and Maintain Alert and Ticket SLA and
ensure their SLO are achieved.
Interact with partners to provide support via phone and ticket system
and answer user inquiries regarding the alerts.
Diagnose and troubleshoot issues related to MS Patching, AD,
Exchange, Mail Flow Monitoring, and Device Down based on the
alerts generated on Windows Servers.
The candidate has to work 24*7 shifts.
Duties & Responsibilities:
Patching.
Organized, detail-oriented, and self-motivated.
The ability to effectively communicate through phone, chat, and email
is required.
Server level technical skills: server builds and administration, support,
virtual environment administration.
Must-Have Knowledge of Server OS and Application monitoring
through Event Viewer.
Basic knowledge in a clustered environment (Windows Cluster / DAG)
Good to have knowledge on O 365, Azure & Virtualization Domains.
Ability to work on multiple issues simultaneously in a fast-paced
environment.
Ability to work within a team environment as well as work
independently, while maintaining a high level of efficiency
Employment Mode: Contract to hire (Full time opportunity)
Work Mode: Work from office
Shift: 24*7 Rotational Shift
Location:
Mumbai - Andheri
Read more
An international MNC specialized into Hardware & Networking
Agency job
via Tridat Technologies Pvt. Ltd. by Shraddha Kamble
Mumbai, Navi Mumbai
1 - 5 yrs
₹2L - ₹4.5L / yr
Active Directory
Microsoft Exchange
Microsoft Windows Server
Hello,
Greetings for the day !!!
We are hiring "Technical Support L1 - AD & Exchange" for one of the international MNC specialized into Hardware & Networking based @ Mumbai!!!
Position: Technical Support L1 - AD & Exchange
Experience Level: 2+ Years
External Skills And Expertise
Skills & Knowledge Required:
Document partner interaction, troubleshooting, and results in a clear
and concise manner.
Monitor alert dashboards and Maintain Alert and Ticket SLA and
ensure their SLO are achieved.
Interact with partners to provide support via phone and ticket system
and answer user inquiries regarding the alerts.
Diagnose and troubleshoot issues related to MS Patching, AD,
Exchange, Mail Flow Monitoring, and Device Down based on the
alerts generated on Windows Servers.
The candidate has to work 24*7 shifts.
and concise manner.
Monitor alert dashboards and Maintain Alert and Ticket SLA and
ensure their SLO are achieved.
Interact with partners to provide support via phone and ticket system
and answer user inquiries regarding the alerts.
Diagnose and troubleshoot issues related to MS Patching, AD,
Exchange, Mail Flow Monitoring, and Device Down based on the
alerts generated on Windows Servers.
The candidate has to work 24*7 shifts.
Duties & Responsibilities:
Patching.
Organized, detail-oriented, and self-motivated.
The ability to effectively communicate through phone, chat, and email
is required.
Server level technical skills: server builds and administration, support,
virtual environment administration.
Ability to work on multiple issues simultaneously in a fast-paced
environment.
Ability to work within a team environment as well as work
independently, while maintaining a high level of efficiency
Employment Mode: Contract to hire (Full time opportunity)
Work Mode: Work from office
Shift: 24*7 Rotational Shift
Location:
Mumbai - Andheri
Read more
An international MNC specialized into Hardware & Networking
Agency job
via Tridat Technologies Pvt. Ltd. by Shraddha Kamble
Mumbai, Navi Mumbai, Pune
3 - 10 yrs
₹3L - ₹8L / yr
Microsoft Windows Server
Powershell
Active Directory
Scripting
desktop support
Hello,
Greetings for the day !!!
We are hiring "Technical Support L2 - Windows Server" for one of the international MNC specialized into Hardware & Networking based @ Mumbai/Pune !!!
Position: Technical Support L2 - Windows Server
Good To Have Skills
VMware, Hyper V, Mac, Windows Powershell
Must Have Skills
windows server administration, Windows Desktop Administration, Microsoft Excel, Communication
Experience Level: 3+ Years
External Description
Eligibility:
- Should have 2+ years of experience in relevant customer facing technical experience at another company
Overview:
The Product Deployment Specialist role is responsible for interacting directly with Company partners to install the Company RMM agents across their customer base and clean up previous RMM agents, as necessary. The Product Deployment Specialist is integral in ensuring our partners successfully onboard the Company suite of software.
External Skills And Expertise
Skills & Knowledge Required:
· Detail-oriented with good communication and organizational skills
· Basic-mid level knowledge of Microsoft Excel for tracking and reporting needs
· Experience with Microsoft operating systems at the desktop and server level
· Software deployment experience utilizing Scripting, PowerShell, and Active Directory GPO deployment methods
· Experience with firewalls and software port requirements
· Experience in troubleshooting installation issues related to security restrictions
· Ability to work on multiple priorities and/or projects simultaneously
· Problem-solving abilities and ability to meet reasonable deadlines
· Strong team player, ability to build positive and collaborative relationships within the organization
· Ability to work within a team environment as well as work independently, while maintaining a high level of efficiency
· Ability to work under general supervision
· A certain degree of creativity and latitude is required
Duties & Responsibilities:
- Document partner interaction, troubleshooting, and results in a clear and concise manner
- Track the status of deployment for each partner site or location for easy communication with partners
- Engages partners in the deployment of Company Automate & Command agents
- Engages partners in the removal of pre-existing RMM agents where necessary
- Independently provide and implement solutions based on partner and end-user needs
- Analyze, test, and modify deployment methods based upon partners unique environmental requirements
- Interact with partners and end-users to provide support via phone & ticketing system
- Troubleshoots and develops technical solutions related to software deployment and installation errors
- Creates workaround procedures when standard procedures have failed and ensure issues are resolved in a timely fashion
- Relies on experience and judgment to plan and accomplish goals
- Meet posted metrics for performance
- Assist in the development, approval, training, and communication of new products/product changes and their associated customer, operational, system, & process impacts to the various internal organizations
Employment Mode: Permanent Opportunity
Work Mode: Work from office
Shift: 24*7 Rotational Shift
Location:
Mumbai - Andheri
Pune - Hinjewadi Phase 2
Read more
Mumbai
3 - 5 yrs
₹8L - ₹12L / yr
Network Security
Cyber Security
Data center administration
Computer Networking
Virtualization
+3 more
Key Responsibilities
• Product & Technical Presentation – Customers / Partners
• Pre-Sales Support (DEMO and POC).
• RFP’s evaluation, Solutioning & Response.
• Handling Technical Queries and Troubleshooting for existing and new Customers.
• Keep up-to-date on competitive solutions, products, and services.
• OEM – Technical relation.
• Building Business with Team
• Product & Technical Presentation – Customers / Partners
• Pre-Sales Support (DEMO and POC).
• RFP’s evaluation, Solutioning & Response.
• Handling Technical Queries and Troubleshooting for existing and new Customers.
• Keep up-to-date on competitive solutions, products, and services.
• OEM – Technical relation.
• Building Business with Team
Read more
Mumbai
2 - 5 yrs
Best in industry
Tech Support
SaaS
Microsoft Windows Server administration
Proposed Job Description
We’re on the lookout for a talented Level I Technical Support Engineer to join our team in Mumbai, India.
What You’ll Do (but is not limited to)
- Provide technical support to Egnyte's clients and partners
- Provide support via e-mail, phone and Zoom
- Work effectively and professionally with users who span from IT, business users, partners and executives
- Provide a workable solution that addresses client issue based on their use case
- Master Egnyte's product capabilities and serve as the subject matter expert within the support organization
- Work with Product Management, Engineering and Sales to effectively take issues to resolution
- Participate in testing of new and updated products and provide feedback
- Write technical documents such as service and product FAQ's, guides, and manuals
Your Qualifications
- Excellent customer engagement and communications skills
- Familiarity with Support Ticket, Call Center, and Knowledge Based Systems
- Minimum three years of experience in SaaS support
- Experience in administering Windows 10, Mac OS and Linux (any distribution)
- Experience in administering Windows Servers (2016, 2019)
- Proficiency with Microsoft Office products
- Bonus if you have:
- Virtual Machine Environment (i.e. VMware ESX, Microsoft Hyper-V)
- Experience with Cloud Based File management systems
Equal Opportunity Employment
Egnyte is an equal opportunity employer and values diversity at our company. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
About Egnyte
In a content critical age, Egnyte fuels business growth by enabling content-rich business processes, while also providing organizations with visibility and control over their content assets. Egnyte’s cloud-native content services platform leverages the industry’s leading content intelligence engine to deliver a simple, secure, and vendor-neutral foundation for managing enterprise content across business applications and storage repositories. More than 16,000 customers trust Egnyte to enhance employee productivity, automate data management, and reduce file-sharing cost and complexity. Investors include Google Ventures, Kleiner Perkins, Caufield & Byers, and Goldman Sachs. For more information, visit www.egnyte.com
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Mumbai
2 - 3 yrs
₹4L - ₹5L / yr
Technical support
Tech Support
Customer Support
Supplier relationship management
RCA
+5 more
Here is a chance to work for a Consumer Electronics Brand, where you get to deal with some of the best channels and work with some excellent experienced minds. Read on.
Started in 2015, this lifestyle and accessories startup has taken over the consumer electronics sector in India. Our client has a product range that includes an extensive catalog of headphones, speakers, travel accessories, and modern earphones. It believes in providing cutting edge electronic products stamped with durability and affordability.
The brand is associated with some of the major icons across categories and tie-ups with industries covering fashion, sports, and music, of course. The founders are Marketing grads, with vast experience in the consumer lifestyle products and other major brands. With their vigorous efforts toward quality and marketing, they have been able to strike a chord with major E-commerce brands and even consumers.
The brand is associated with some of the major icons across categories and tie-ups with industries covering fashion, sports, and music, of course. The founders are Marketing grads, with vast experience in the consumer lifestyle products and other major brands. With their vigorous efforts toward quality and marketing, they have been able to strike a chord with major E-commerce brands and even consumers.
As a Customer Quality Engineer, you will ensure that the products meet quality requirements, and address customer issues in a timely manner to ensure customer satisfaction.
What you will do:
- Coordinating with Supplier to discuss and resolving product quality issues raised by customers.
- Updating customers in a timely fashion regarding the status of quality issues or any requests.
- Participating in product quality planning and control process based on customer’s specifications and requirements.
- Managing escalations to suppliers on product quality, Root cause, action
- Preparing and updating all necessary quality reports as required by customers.
Desired Candidate Profile
What you need to have:- Experience in handling customer complaints
- knowledge of DOA, FFR, RCA & Supplier escalation, Excel report
- Communication skills, problem solving attitude
- Client facing experience
- Product Quality management
- Escalation and complaint management
Read more
Mumbai
1 - 2 yrs
₹2L - ₹4L / yr
Customer Relationship Management (CRM)
MS-Office
Tech Support
licensing
DUTIES AND RESPONSIBILITIES:
•Act as a point-of-contact for technical license issuance and dispatch, creation and dispatch of internal packages needed for technical deployments and upgrades, assigning, tracking and monitoring activities of the team to achieve SLA targets, various reporting activities etc.
•Handles real-time voice-calls and chats related to tasks and licensing
•Adheres to the TAT on task and licensing activities
•Handles email queries and responds in a timely-manner
•Achieves basic understanding of Seclore product needed for the task and licensing activities
•Handles multiple cases created at the same time with varying degrees of severities and priorities
•Effectively communicates procedural and technical issues to internal and external customers/stakeholders
•Manages schedule of cases, determines priority and severity levels, negotiates and sets expectations with internal and external customers/stakeholders
•Engages with internal teams to prioritize customer requests if needed
•Engages in ongoing trainings at functional and organizational level, along with self-learning
•Creates support documentation as and when needed
•Works in a team with assorted expertise
•Comfortable working in shifts
•Multitasks and works well in a fast-paced environment
QUALIFICATIONS:
•Required: Bachelor’s Degree or Diploma in Computer Science
•Understands basic details of operating systems and is aware of various technology terminologies
•Knows MS-Office Suite in depth
•Good to know: Some level of scripting used for automation
EXPERIENCE:
•1 to 2 years of experience in a customer support/licensing role
•Managed customers from regions such as NA, EMEA or APAC
•Exposed to working in shifts
•Handled customers on the phone
•Current job includes exposure to CRM tool
•Exposure to severity-based models would be preferable
•Exposure to Enterprise/Corporate customers preferable
ABILITIES REQUIRED:
•Strong customer-focus and passion for customers
•Excellent written and verbal communication skills
•Strong problem-solving attitude
•Keen sense of ownership
•Keen to learn and upgrade
•Ready to work in a 24/7 support team
•Be a team player with ability to stretch (time-wise) when required
•Willing to work in high-pressure environment
•Skills in planning, organizing, and adapting within a multi-tasking environment
•Willing to work in night shifts if needed
Read more
Mumbai
1 - 3 yrs
₹1L - ₹3L / yr
Communication Skills
Tech Support
Customer Success
Job Responsibilities:
Responsible for providing assistance to end-users who’re using our products (Online Platform)
Catering to queries related to platform
Taking care of users Onboarding process
Skill Set Required:
Good communication skills
Good Technical Skill (for using online platform)
Graduate
Good analytical and problem solving skills
Good interpersonal and customer care skills
Read more
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