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Job Title: Linux System Engineer - Client Site Deployment
Company: TechMonarch Infocom LLP
Location: Ahmedabad, Gujarat
Experience: 2+ Years
Job Summary:
TechMonarch, a leading IT Managed Services provider, is seeking a skilled and customer-focused Linux System Engineer to join our dynamic team. This role is crucial for providing on-site technical support and expertise to our valued clients. The ideal candidate will possess a strong foundation in Linux system administration, hardware, networking, cloud infrastructure, and basic firewall management. Furthermore, excellent professional conduct and communication skills are paramount, as this individual will represent our company directly at client locations.
Responsibilities:
• Provide on-site technical support and troubleshooting for client Linux-based systems and infrastructure.
• Install, configure, and maintain Linux servers (e.g., CentOS, Ubuntu, Red Hat Enterprise Linux).
• Perform system monitoring, performance tuning, and capacity planning.
• Troubleshoot hardware issues related to servers and related peripherals.
• Assist with basic network configuration and troubleshooting (TCP/IP, DNS, DHCP).
• Interact with cloud infrastructure platforms (e.g., AWS, Azure, GCP) for deployment, management, and troubleshooting.
• Implement and maintain basic firewall rules and configurations.
• Perform regular system backups and recovery procedures.
• Document technical issues, solutions, and configurations clearly and accurately.
• Collaborate effectively with internal teams and client IT personnel.
• Maintain a professional demeaner, appearance, and communication style at client site.
• Adhere to client-specific security policies and procedures.
• Proactively identify potential issues and recommend solutions.
• Stay up-to-date with the latest technologies and industry best practices.
Required Skills and Experience:
• Minimum of 2 years of hands-on experience as a Linux System Administrator/Engineer.
• Proven ability to install, configure, and manage various Linux distributions (e.g., CentOS, Ubuntu, RHEL).
• Solid understanding of server hardware components and troubleshooting.
• Basic knowledge of networking concepts (TCP/IP, DNS, DHCP, subnetting) and troubleshooting tools.
• Familiarity with cloud infrastructure platforms (AWS, Azure, GCP) and their core services.
• Basic understanding of firewall concepts and the ability to manage basic firewall rules.
• Experience with scripting languages (e.g., Bash, Python) for automation is a plus.
• Strong problem-solving and analytical skills.
• Excellent communication (verbal and written) and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong organizational and time management skills.
• Must possess a professional and customer-oriented attitude.
• Willingness to travel frequently to client sites within the Ahmedabad region.
Desired Skills (Good to Have):
• Experience with monitoring tools (e.g., Nagios, Zabbix, Prometheus).
• Familiarity with security best practices for Linux systems.
• Relevant certifications (e.g., Linux+, LPIC, AWS/Azure/GCP certifications).
Personal Attributes:
• Professional and presentable demeaner.
• Excellent communication and interpersonal skills.
• Strong work ethic and a proactive approach.
• Ability to build rapport and maintain positive relationships with clients.
• Adaptability and flexibility to work in different client environments.
• Problem-solving mindset with a focus on finding effective solutions.
• Reliable and punctual.
Education:
• Bachelor’s degree in computer science, Information Technology, or a related field (or equivalent practical experience).
Vasu GalaJob Title: Linux System Engineer - Client Site Deployment Company: TechMonarch Infocom LLP Location: Ahmedabad, Gujarat Experience: 2+ Years Job Summary: TechMonarch, a leading IT Managed Services provider, is seeking a skilled and customer-focused Linux System Engineer
We're a network of the world's best developers - full-time, long-term remote software jobs with better compensation and career growth. We enable our clients to accelerate their Cloud Offering and Capitalize on Cloud. We have our own IOT/AI platform and we provide professional services on that platform to build custom clouds for their IOT devices. We also build mobile apps, run 24x7 devops/site reliability engineering for our clients.
We are looking for a friendly, hands on technical, and dependable computer professional to provide the highest level of customer support and improve customer satisfaction that helps build brand loyalty for our udoo platform.
This person MUST have:
- Minimum of 2 year's experience in a similar role.
- Experience in Configure and install various network devices and services (routers, switches, firewalls, VPN, servers)
- Perform network maintenance and system upgrades
- Must be good in Linux platform and basic hardware.
- Provide Level-1/2 support and troubleshooting to resolve issues.
- Work on ticket portal for ongoing customer queries.
- Ability to work effectively in a team environment pleasant, professional, and courteous personality skills
- Good verbal and written communication skills providing call support to Internal and External End Users.
- Handle customer calls/emails regarding technical issues for end users.
- Strong communication skills
- Attention to detail.
- Linux, drafting for email and tickets, basic understanding of vmware is important.
Experience:
- Min 3 year experience
Location:
- Ahmedabad
Timings:
- 40 hours a week with a rotational shift every month.
Position:
- Full time/Direct
- We have great benefits such as PF, medical insurance, 12 annual company holidays, 12 PTO leaves per year, annual increments, Diwali bonus, spot bonuses and other incentives etc.
- We dont believe in locking in people with large notice periods. You will stay here because you love the company. We have only a 15 days notice period.
Rules & Responsibilities:
- Design, implement and maintain all AWS infrastructure and services within a managed service environment
- Should be able to work on 24 X 7 shifts for support of infrastructure.
- Design, Deploy and maintain enterprise class security, network and systems management applications within an AWS environment
- Design and implement availability, scalability, and performance plans for the AWS managed service environment
- Continual re-evaluation of existing stack and infrastructure to maintain optimal performance, availability and security
- Manage the production deployment and deployment automation
- Implement process and quality improvements through task automation
- Institute infrastructure as code, security automation and automation or routine maintenance tasks
- Experience with containerization and orchestration tools like docker, Kubernetes
- Build, Deploy and Manage Kubernetes clusters thru automation
- Create and deliver knowledge sharing presentations and documentation for support teams
- Learning on the job and explore new technologies with little supervision
- Work effectively with onsite/offshore teams
Qualifications:
- Must have Bachelor's degree in Computer Science or related field and 4+ years of experience in IT
- Experience in designing, implementing, and maintaining all AWS infrastructure and services
- Design and implement availability, scalability, and performance plans for the AWS managed service environment
- Continual re-evaluation of existing stack and infrastructure to maintain optimal performance, availability, and security
- Hands-on technical expertise in Security Architecture, automation, integration, and deployment
- Familiarity with compliance & security standards across the enterprise IT landscape
- Extensive experience with Kubernetes and AWS(IAM, Route53, SSM, S3, EFS, EBS, ELB, Lambda, CloudWatch, CloudTrail, SQS, SNS, RDS, Cloud Formation, DynamoDB)
- Solid understanding of AWS IAM Roles and Policies
- Solid Linux experience with a focus on web (Apache Tomcat/Nginx)
- Experience with automation/configuration management using Terraform\Chef\Ansible or similar.
- Understanding of protocols/technologies like Microservices, HTTP/HTTPS, SSL/TLS, LDAP, JDBC, SQL, HTML
- Experience in managing and working with the offshore teams
- Familiarity with CI/CD systems such as Jenkins, GitLab CI
- Scripting experience (Python, Bash, etc.)
- AWS, Kubernetes Certification is preferred
- Ability to work with and influence Engineering teams