11+ Email administration Jobs in Kolkata | Email administration Job openings in Kolkata

• Design and implement cloud solutions, build MLOps on Azure
• Build CI/CD pipelines orchestration by GitLab CI, GitHub Actions, Circle CI, Airflow or similar tools
• Data science model review, run the code refactoring and optimization, containerization, deployment, versioning, and monitoring of its quality
• Data science models testing, validation and tests automation
• Deployment of code and pipelines across environments
• Model performance metrics
• Service performance metrics
• Communicate with a team of data scientists, data engineers and architect, document the processes

 He/she should handle the complete Kolkata region and should have overall experience of all departments.

● Need Candidates from Freight forwarding industry.

● Should have minimum 10 years’ experience in Freight Forwarding services.

● Must have existing shipper base which can be diverted once onboard.

● Should be Good in preparing market reports.

● Should be Good in Client Acquisition & Retention.

NOTE :- 

Working Days - Mon to Fri (full day) & Sat (half day), [ 1&3 Sat - WFO, 2&4 Sat - WFH ]

Work Timings - 9:30 am - 6 pm

 ​IT experience in analysis, design, development, documentation, implementing, and testing of software systems in Java, ​Spring Boot, Hibernate, and Internet technologies.

​- ​Spring Boot includes real-world experience working with ​Microservices Architecture, Plugin Services.

​- ​Strong experience in Spring Frameworks such as Spring MVC, IOC, AOP, and Spring JDBC.

​- Strong knowledge of the ​DevOps, AWS Environment, Code Versioning ​- ​Strong hands-on experience with Spring IO, Spring Boot with Thyme leaf.

​- ​Experience in implementing Java EE design patterns such as MVC, Singleton, Session Façade, DAO, DTO, and Business Delegate in the development of Multi-Tier distributed Enterprise Applications.

​- ​Good experience in developing Web Services SOAP, JAX-WS, WSDL.

​- ​Experience in core Java-Multithreading, collections, Servlets and JDBC.

​- ​​Strong knowledge on RDBMS concepts and broadly worked ​Postgres, MySQL technologies such as MongoDB

​- ​Experience in designing front-end ​technologies like ReactJS will be an add-on​

​- ​Hands-on experience with build and deployment tools including Ant / Maven, logging and Debugging using Slf4 and Log4j, and unit and integration testing using JUnit.

​- ​Experience with Use-Case design, Class, and Sequence diagrams using UML.

​- ​Excellent team player with good analytical, strategic planning, and interpersonal and communication skills. Highly motivated, enthusiastic, and self-starter.

• SAP Real Estate Management (SAP REM)/ RE-FX
• SAP REM – need a very strong senior-level SAP Real Estate experience immediately
• Should be able to identify, design and configure SAP Real Estate management. Can act as a lead and run client workshops. # of resources required = 1
• SAP Flexible Real Estate Management (REFX) module – configuration and enhancement, integration with SAP FI/CO/PM/PS, Record & Case Management, reporting in BW system.
• Integration of RE-FX/FI-AA/PM with Geo enablement & maps.
• ABAP development: SAP Data Dictionary, SAP Functions (local and RFC), BAPI, custom ALV reports and data upload programs, User Exits, BAdI, Adobe PDF forms.

Job Description:

 Contact Center – Process Associate

Contact Center Agent Job Responsibilities:

• Managing a team that obtains client information by answering telephone calls; interviewing clients; verifying information.
• Determines eligibility by comparing client information to requirements.
• Informs clients by explaining procedures; answering questions; providing information.
• Maintains communication equipment by reporting problems.
• Maintains and improves team quality results by adhering to standards and guidelines, recommending improved procedures.
• Updates job knowledge by studying new product descriptions; participating in educational opportunities.
• Accomplishes team and service delivery mission by completing related results as needed.
• Team performance reporting and management

Work Hours:

• Should be flexible

Location: Kolkata

Qualifications / Skills:

• Verbal communication
• Phone skills & Listening
• Reporting & Data entry skills
• Informing
• Customer focus
• Customer service
• Attention to detail
• Professionalism
• Multi-tasking

Band: A3

Education, Experience

• University/college degree is an asset
• Previous customer service experience of 1 years to 2 years, especially in Voice process.

Position – A4 (Senior Associate) – Multiple Positions

Experience – 3 to 5 Years

Skillset – Helpdesk, Contact Center, Inbound Calls, Outbound Calls, Call Center, ETC.

Salary Range – Max 3.25 LPA

Location – Kolkata

Notice Period – Immediate or Max 30 days

SPOC – Arnab Sarkar

Job Description:

  Contact Center – Senior Associate

Contact Center Agent Job Responsibilities:

• Managing a team that obtains client information by answering telephone calls; interviewing clients; verifying information.
• Determines eligibility by comparing client information to requirements.
• Informs clients by explaining procedures; answering questions; providing information.
• Maintains communication equipment by reporting problems.
• Maintains and improves team quality results by adhering to standards and guidelines; recommending improved procedures.
• Updates job knowledge by studying new product descriptions; participating in educational opportunities.
• Accomplishes team and service delivery mission by completing related results as needed.
• Team performance reporting and management

Work Hours:

• Should be flexible

Location: Kolkata

Qualifications / Skills:

• Verbal communication
• Phone skills & Listening
• Reporting & Data entry skills
• Informing
• Customer focus
• Customer service
• Attention to detail
• Professionalism
• Multi-tasking

Band: A4

Education, Experience

• University/college degree is an asset
• Previous customer service experience of 3 years to 5 years, especially in Voice process.

• Manage the sales team to sell advertisement space and time.
• Maintain a good relationship with clients to ensure continuous business growth.
• Coordinate with Sales Head to set pricing for advertisements.
• Ensure on-time delivery and quality of advertisements.
• Ensure timely advertising billing and payment for customers
• Develop sales strategies to achieve short and long term sales revenue objectives.
• Review the sales processes and suggest improvements.
• Communicate regularly with customers and management to discuss advertising project progress, status, and issues if any.
• Develop innovative and creative ideas for increasing sales.
• Develop an overall budget and manage expenses within the budget.
• Prioritize customers based on revenue potential.
• Determine new sales opportunities by studying the latest market trends.
• Plan the advertising account activities such as identifying customers, managing resources, and setting deadlines.
• Determine the sales forecast and present the figures to the management and customers.
• Prepare sales presentations and proposals for customers.