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Position – SRE Engineer
Location – Navi Mumbai
Who are we
Based out of IIT Bombay, HaystackAnalytics is a HealthTech company creating clinical genomics products, which enable diagnostic labs and hospitals to offer accurate and personalized diagnostics. Supported by India's most respected science agencies (DST, BIRAC, DBT), we created and launched a portfolio of products to offer genomics in infectious diseases. Our genomics-based diagnostic solution for Tuberculosis was recognized as one of the top innovations supported by BIRAC in the past 10 years, and was launched by the Prime Minister of India in the BIRAC Showcase event in Delhi, 2022.
About the Role:
We are seeking a highly skilled Site Reliability Engineer (SRE) to join our infrastructure team. The ideal candidate will bring deep expertise in Linux systems, cloud infrastructure automation, and network administration, with a strong focus on reliability, scalability, and performance. ensuring firewall/network security compliance.
Key Responsibilities:
- Develop and maintain automation scripts (Bash, Python, etc.) for system and cloud infrastructure operations.
- Manage, monitor, and troubleshoot Linux servers in production environments
- Familiarity with Network tools in Linus to triage network connectivity and performance issues .
- Configure, maintain, and secure network infrastructure including switches, routers, and firewalls.
- Design and execute Network Continuity Plans (NCP) and disaster recovery strategies.
- Collaborate with cross functional team for triaging and resolving site specific issues in production related to server deployment , SOP adherence , Triage and defect resolution
- Collaborate with developers and DevOps teams to define SLAs, SLOs, and error budgets.
- Implement proactive monitoring and alerting using modern observability tools.
- Participate in on-call rotations and incident response processes.
Objectives of this Role:
- Build, automate, and manage scalable infrastructure and deployment pipelines to support development and production environments.
- Enable rapid, secure, and reliable software delivery across engineering teams.
- Ensure system availability, performance, and security in cloud and containerized environments.
- Implement and enforce best practices in CI/CD, observability, and incident response.
- Collaborate with cross-functional teams including software developers, QA, and product managers.
- Proactively identify and automate manual processes to improve engineering efficiency.
- 3–7 years of experience as an SRE, DevOps, or Systems/Network Engineer.
- Strong scripting skills (e.g., Bash, Python, or Go).
- Proficiency in Linux administration and performance tuning.
- Deep understanding of TCP/IP, routing, DNS, firewalls, and networking protocols.
- Hands-on experience managing network infrastructure and firewall rules (e.g., iptables, pfSense, Palo Alto, etc.).
- Docker (multi-stage builds, docker-compose)
Soft Skills
- Proactive problem-solving and ownership mindset
- Strong documentation and communication skills
- Ability to mentor junior engineers
- Curiosity to learn and experiment with emerging DevOps tools
Preferred Qualifications:
- Certifications such as CKA/CKAD, RHCE, AWS Certified SysOps Administrator, or Cisco CCNA/CCNP.
- Experience with service meshes (e.g., Istio), observability stacks (e.g., Prometheus, Grafana), or network policy management (e.g., Calico, Cilium).
- Exposure to secure DevOps practices and compliance standards (e.g., ISO, NIST).
To know more about us – https://haystackanalytics.in
Monitor, analyze and fix issues for consumer and business VoIP services and endpoints.
Roles and Responsibilities:
- As a senior engineer, take complete ownership of supporting customer VoIP deployments by debugging issues and providing fixes.
- Document existing call flows
- Build customer confidence to grow/lead local team
- Support customer during PST timezone during critical releases
Required Skills:
- 5+ yrs of supporting VoIP services/applications on Linux platform
- Strong scripting skills with bash/python/perl
- Expertise in SIP call flow analysis and debugging using Wireshark
- Experience in debugging Kamailio and Freeswitch/asterisk based applications is a must
- Good problem solving/analytical skills
- Excellent written and verbal communication
Preferred Skills:
- Experience working with open source projects
- Exposure to Level 3-Carrier Integration
- Knowledge of networking protocols