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About Us
Rezo.ai is an AI-first and NLP-first sales & support automation platform with a mission to become the leading automation/AI platform in the world. Our team has extensive experience in AI and Automation and is working extremely hard to build a state-of-art automation platform. Currently, deployed with large enterprises to automate conversations across voice, email, chat, social, and WhatsApp and enhance customer experience.
What We Are Looking For :
We are looking for a receptionist to be responsible for greeting clients, and visitors to our office and handling a variety of administrative tasks; including answering phones, receiving visitors, preparing meeting and training rooms, making travel plans, event coordination, vendor management etc.
Role & Job Responsibilities:
- Serves visitors by greeting, welcoming, and directing them appropriately.
- Notifies company personnel of visitor arrival.
- Maintains security and telecommunications system.
- Informs visitors by answering or referring inquiries.
- Maintains security by following procedures, monitoring the logbook and issuing visitor badges
- Assisting with a variety of administrative tasks including copying, faxing, stay booking, food ordering, stationary and making travel plans.
- Preparing meeting and training rooms.
- Performing ad-hoc administrative duties.
Work Dynamics
What this job involves:
• Greet visitors/clients providing a friendly, courteous front office service reflecting the corporate image of the client.
• Site personnel are notified of guest’s arrival immediately and follow up calls made where guests are not picked up coordinating with the host/sponsor.
• Issue visitor badges/temporary card/service badge/new joiners ID & access card. Follow up for the return of respective ID/access cards with respective stake holders.
• Ensure safety briefing to the client/visitor/interview candidates and provide necessary emergency/safety brochures.
• Ensure Accenture specific processes/manuals is followed
• Visitor admission is properly authorized
• Assisting with special needs for visitors with disabilities.
• Ensuring basic cleanliness of lobby, lifts and public area.
• Ensure the laptop details are scanned and check for Govt. ID’s.
• Handling client/visitors/sponsors complaints/feedbacks and other related problems and communicate to next level or as per escalation matrix.
• Co-ordinate with night shift front office executive to ensure details of large parties are received and badges are ready for allocation on arrival
• Client safety and security protocols are followed
• Greet visitors/clients providing a friendly, courteous front office service reflecting the corporate image of the client.
• Ensuring the all last-minute visitors are guided to do a self-checking with self-check in in Kiosk.
• Giving daily handover of tasks completed and pending
• Ensuring all devices are operational and placed at the desk. iPad /printer/ Camera/ Scanner Etc.
• Ensuring the all last-minute visitors are guided to do a self-checking with self-check in in Kiosk.
• Issuing Temporary access cards to Accenture employees & following up via emails for returning cards.
• Handling cash and maintaining the VMS register .
• Regular checking/monitoring of emails addressed to reception and prompt reply of all email.
• Checking the VMS and ensuring all Clients and Visitors badges are prepared as requested.
• Following up with teams to ensure approvals are in place for all upcoming visits
• Updating the agenda of Client visit at Innovation Hub .
• Checking the Client welcome screen and getting it updated by IT team .
• Coordinating with HK for proper cleaning and maintenance e of lobby .
• Checking that Client Elevator is well maintained operational all the time
Our client works as a battery swapping network so that instead of purchasing, it allows electric auto rickshaw drivers to swap batteries and pay for it as they use it. Their focus is on advantages like earning a non-stop battery for 150 KM, no waiting to charge till 100 KM and pay-as-you-go option till 50 KM.
Our client works as an App that focuses on providing comfort to people in terms of ride sharing, ride hailing and cashless payments. Their prominent features include digital payments, trained drivers, doorstep pickup, daily affordable pricing etc.
Headquartered in Delhi, our client was co-founded by three veteran entrepreneurs who are BITS Pilani alumni.
As a Office Administrator, you will be responsible for coordinating office activities and operations to secure efficiency and compliance with company policies.
What you will do:
- Supervising administrative staff and dividing responsibilities to ensure performance
- Managing agendas/ travel arrangements/ appointments etc. for the upper management
- Managing the requirements of all stations
- Helping the teams to setup new station by making sure all requirements are fullfilled
- Managing phone calls and correspondence (e-mail, letters, packages etc.)
- Supporting budgeting and bookkeeping procedures
- Creating and updating records and databases with personnel, financial and other data
- Tracking stocks of office supplies and placing orders when necessary
- Submitting timely reports and preparing presentations/ proposals as assigned
- Assisting colleagues whenever necessary
Desired Candidate Profile
What you need to have:- High school diploma; BSc/ BA in office administration or relevant field is preferred
- Proven experience as an office administrator or relevant role
- Real- Estate or Infra working background will be a plus
- Outstanding communication and interpersonal abilities
- Excellent organizational and leadership skills
- Familiarity with office management procedures and basic accounting principles
- Excellent knowledge of MS Office and office management software (ERP etc.)
Leading Financial Services Company
Our client is more than 2 decades old NBFC registered with the RBI. The company was set up with an aim to empower rural entrepreneurs, SMEs, and small institutions by micro-financing. The company has come a long way since its inception in 1992 and has evolved with time with the introduction of its App in the small loans sector. At present, the company has more than 5000 employees and has serviced millions of borrowers to accomplish their dreams.
The group has diversified into the education segment and is running two schools. The schools are part of one of the largest private school chains in India. The schools have a flourishing family of 350 teachers and 6500 students. The leadership team at the helm of the company has demonstrable experience in financial services and has built the company by upholding the trust of its customers.
What you will do:
- Implementing and managing front desk objectives and procedures
- Participating in daily operations meetings to coordinate closely with support departments regarding general administration and operations issues
- Maintaining front desk office supplies and equipment and managing budgets regarding the same
- Ensuring that the reception area is kept well-organized and neat
- Handling and managing all front desk activities including but not limited to phone calls, emails and appointments
- Performing various administrative duties as assigned by the organization by working closely and in coordination with the facilities and housekeeping teams
- Answering front-desk complaints and questions from visitors
- Obtaining or sending documents through email or fax
- Maintaining employee and department directories and notifying company personnel regarding arrival of visitor(s)
- Maintaining and updating relevant data, collecting feedback and reporting all these to the management in regular intervals
Desired Candidate Profile
What you need to have:- Graduation is a must
- Relevant work experience of 2 – 5 years handling front desk/ reception
- Candidate should be from South Delhi
- Excellent English and Hindi communication skills
- Proficiency in using a computer
- An ability to multi-task
Our client is the most sought after traditional Indian outfit manufacturing and exporting company. Their contemporary and stylishly designed clothes are full of unique patterns, matchless embroidery, gorgeous mirror-work and beautiful block prints.
Almost a decade old, it is a venture committed to bring together a varied range of traditional crafts and techniques of dyeing, weaving, printing and hand embroidery. The founders have dedicated their life to promote Indian Block Prints and provide employment and Hand-Embroidery training to women so that numerous underprivileged women can be empowered.
As an Administration Assistant Manager, you will be responsible for planning and coordinating administrative procedures and systems and devising ways to streamline processes in the company.
What you will do:
- Experience in handling admin portfolio beforehand, like pantry / canteen, stationary, house keeping, shift attendance management (for security guards etc.), etc.
- Managing administrative activities involving purchase of equipment's, maintenance of procurement, stationery, housekeeping, safety, security, etc.
- Planning and preparing monthly reports pertaining to finance required for maintaining office infrastructure and facilities.
- Budgeting and cost control measures, monitoring budget vis a vis variance.
- Maintaining admin store in out report.
- Contracts/ Vendor management:
- Generating POs, execution of task, submitting bills and ensuring payment to the vendor.
- Managing repair, maintenance & replacement of office equipment, appliances, furniture, furnishings, vehicles, building, etc.
- Purchasing, implementing and operating security and surveillance.
- Vendor management:
- Overseeing acquisition, installation and commissioning of equipments that are required for the facility – IT systems, air conditioning, CCTV, EPABX etc.
- Liaising security with supervisor. Ensuring guards availability as per roster. Immediately taking action on changes.
- Performing asset management of all locations.
- Monitoring event management, organizing meetings, conferences, making travel arrangements and hotel reservations for guests & foreign delegates.
- Liaising and coordinating with various departments within the Office.
- Upkeeping of office administrative facilities and ensure availability of daily miscellaneous requirements to provide harmonious work culture to employees.
- Acting as info-hub for providing administration related information and supervising administrative activities like general admin, verification of stationery stock, petty cash, courier, florist, pest control, housekeeping, etc.
- Specializing in handling back office operations, inter-office correspondence, confidential mails, quotations, monthly billing, cheques, etc.
What you need to have:
- Excellent communication and organizational skills.
- Proven experience as administration manager.
- Having experience in facilities management, vendor management, hardware management.
- Proficient in MS Office.
- An analytical mind with problem-solving skills.
- Excellent organizational and multitasking abilities.
- A team player with leadership skills.
- Willing to work for 6 days a week.
The ideal candidate is a detail-oriented team player who will be the first point of contact for visitors at the office, greeting them in a polite and well-spoken manner. You will also be assigned duties as required, administrative work, and general clerical support.
Job Responsibilities:- Greeting receiving visitors at Front Desk.
- Maintaining a record of visitors.
- Handling client/visitors, complaints/feedbacks and other related problems and communicate to next level.
- Announce directing them to the concerned department or person.
- Answering, screening forwarding all phone calls enquiries.
- Provide basic accurate information via phone calls.
- Receiving, sorting, distribution dispatch of daily mails or deliveries.
- Ensure tidy presentable front desk area.
- Graduate with minimum 2 years experience in the front desk, or related professional area.
- Mature, Self-driven and capable of handling tasks independently.
- Excellent communication skills. Should be proficient in both written spoken English.
- Should be a team player.