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About the Role:
We are seeking an experienced IT Security & Systems Administrator to manage endpoint, SaaS, and network security for our NBFC. This role focuses on safeguarding devices, data, and communications across 50 branches, supporting 250+ field staff and 50+ office users.
Key Responsibilities:
- Manage endpoint security (laptops, mobile devices) via MDM tools (e.g., Intune, Jamf).
- Administer Google Workspace (Gmail, Drive, Calendar) — access, permissions, SSO, MFA.
- Enforce device compliance — encryption, patching, antivirus.
- Monitor and secure internet usage, VPNs, and internal Wi-Fi.
- Oversee SaaS tools security — CRM, HRMS, communication tools (e.g., Slack, Zoom).
- Maintain asset inventory — issuance, tracking, and remote wipe for lost devices.
- Handle user provisioning/deprovisioning and access control during employee lifecycle.
- Respond to phishing, account compromise, or lost/stolen device incidents.
- Ensure compliance with RBI guidelines and relevant IT security frameworks.
- Train staff on basic cybersecurity hygiene and device best practices.
- Install, configure, and maintain servers, networks, firewalls, and related hardware/software.
- Monitor system performance, troubleshoot issues, and apply timely patches or updates.
- Provide technical support for system and network issues, ensuring minimal disruption to operations.
- Manage user accounts, access control, and system security policies in line with company guidelines.
- Perform regular data backups and disaster recovery testing.
- Maintain and manage IT asset inventory, including procurement and license renewals.
- Ensure compliance with cybersecurity best practices and company IT policies.
Requirements:
- 3+ years in IT security or systems admin roles, preferably in BFSI or branch-heavy orgs.
- Experience with Google Workspace admin, MDM tools, and SaaS security.
- Understanding of compliance and endpoint security in regulated environments.
- Strong troubleshooting, documentation, and communication skills.
Nice to Have:
- Prior experience in NBFCs or organizations with distributed teams.
- Exposure to SOC2/ISO27001 processes.
Technical Support Operations
- Infrastructure support and escalation management
- Effective management of infrastructure
- Proactive maintenance of Infrastructure at branches and HO
- Timely closure of tickets with in SLA
- Maintaining 100% uptime of Network.
- Proactive monitoring maintenance of network and Internet bandwidth
- Maintaining the working condition of the IT assets.
- Preparing the IT assets for the new joinees in a timely and effective manner.
- On-time execution of assigned projects;
- Proper utilization of the existing and newly added infra tools and assets. i.e EPM, Antivirus, etc.
- Ensure the regular Security measures are taken on the infrastructure.
- Ensure the process adherence as per IT Policies
Qualifications:
- 3 + years of overall experience in IT Infrastructure domain.
- Degree in Computer Sciences / IT or equivalent
Other Requirements:
- Keen interest in experimenting with new Technology/gadgets/systems
- Should take the responsibility for Infrastructure needs and fulfill the same
- Should be a great team player and a good manager
- A great multitasker who should be able to work in a demanding environment
- Should be well connected with the vendor community
- Strong written and oral communication and interpersonal skills
- Must have a go-getter attitude.
- High social responsibility & Integrity
- Compliance twitho policies, rules, and regulations
- Belief in Teamwork & Effective leadership
Technical Skills
- Good Knowledge on the end point infra support and server support
- Good Knowledge on IT security
- Linux, Windows OS knowledge
- Good knowledge on Networking and network security
Soft Skills
- Escalation handling
- Vendor management
- Good Decision making skill
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Overall 5+ years of experience required in Finacle Development/Support |


