11+ Desktop administration Jobs in Ahmedabad | Desktop administration Job openings in Ahmedabad

A Desktop Support Engineer is responsible for providing technical support for computer hardware and software issues in an organization's desktop environment. The role involves assisting employees with troubleshooting, maintaining, and resolving issues related to their desktops, laptops, and peripherals.

Job Summary:

1. Hardware Support:

• Install, configure, and maintain desktops, laptops, and peripherals (printers, monitors, etc.).
• Perform hardware repairs and upgrades.

1. Software Support:

• Troubleshoot and resolve software-related issues, including OS installations, software updates, and application support.
• Ensure proper functioning of office productivity software (MS Office, etc.) and enterprise applications.

1. Network Support:

• Provide assistance in connecting workstations to the company network and resolving connectivity issues.
• Troubleshoot network-related issues on desktops and laptops.

1. User Support:

• Assist employees with troubleshooting technical problems, including login issues, system crashes, and application errors.
• Offer guidance on proper system usage and IT best practices.

1. System Maintenance:

• Regularly update and patch desktop systems to ensure security and functionality.
• Backup important files and data as per company policy.

1. Documentation:

• Maintain logs of issues, solutions, and configurations for future reference.
• Document common problems and resolutions for knowledge-sharing purposes.

1. Customer Service:

• Provide excellent customer service and maintain a professional demeanor when dealing with users' technical issues.

Key Skills:

• Technical Knowledge: Proficient in desktop operating systems (Windows, Mac OS, Linux) and office software.
• Problem-Solving: Ability to diagnose and resolve technical issues efficiently.
• Communication: Strong verbal and written communication skills to interact with end-users.
• Networking Basics: Understanding of network configurations and troubleshooting.
• Time Management: Capable of handling multiple requests and prioritizing tasks.

As a Solution Architect, you will collaborate with our sales, presales and COE teams to provide technical expertise and support throughout the new business acquisition process. You will play a crucial role in understanding customer requirements, presenting our solutions, and demonstrating the value of our products.

You thrive in high-pressure environments, maintaining a positive outlook and understanding that career growth is a journey that requires making strategic choices. You possess good communication skills, both written and verbal, enabling you to convey complex technical concepts clearly and effectively. You are a team player, customer-focused, self-motivated, responsible individual who can work under pressure with a positive attitude. You must have experience in managing and handling RFPs/ RFIs, client demos and presentations, and converting opportunities into winning bids. You possess a strong work ethic, positive attitude, and enthusiasm to embrace new challenges. You can multi-task and prioritize (good time management skills), willing to display and learn. You should be able to work independently with less or no supervision. You should be process-oriented, have a methodical approach and demonstrate a quality-first approach.

Ability to convert client’s business challenges/ priorities into winning proposal/ bid through excellence in technical solution will be the key performance indicator for this role.

What you’ll do

• Architecture & Design: Develop high-level architecture designs for scalable, secure, and robust solutions.
• Technology Evaluation: Select appropriate technologies, frameworks, and platforms for business needs.
• Cloud & Infrastructure: Design cloud-native, hybrid, or on-premises solutions using AWS, Azure, or GCP.
• Integration: Ensure seamless integration between various enterprise applications, APIs, and third-party services.
• Design and develop scalable, secure, and performant data architectures on Microsoft Azure and/or new generation analytics platform like MS Fabric.
• Translate business needs into technical solutions by designing secure, scalable, and performant data architectures on cloud platforms.
• Select and recommend appropriate Data services (e.g. Fabric, Azure Data Factory, Azure Data Lake Storage, Azure Synapse Analytics, Power BI etc) to meet specific data storage, processing, and analytics needs.
• Develop and recommend data models that optimize data access and querying. Design and implement data pipelines for efficient data extraction, transformation, and loading (ETL/ELT) processes.
• Ability to understand Conceptual/Logical/Physical Data Modelling.
• Choose and implement appropriate data storage, processing, and analytics services based on specific data needs (e.g., data lakes, data warehouses, data pipelines).
• Understand and recommend data governance practices, including data lineage tracking, access control, and data quality monitoring.

What you will Bring 

• 10+ years of working in data analytics and AI technologies from consulting, implementation and design perspectives
• Certifications in data engineering, analytics, cloud, AI will be a certain advantage
• Bachelor’s in engineering/ technology or an MCA from a reputed college is a must
• Prior experience of working as a solution architect during presales cycle will be an advantage

Soft Skills

• Communication Skills
• Presentation Skills
• Flexible and Hard-working

Technical Skills

• Knowledge of Presales Processes
• Basic understanding of business analytics and AI
• High IQ and EQ

Why join us?

• Work with a passionate and innovative team in a fast-paced, growth-oriented environment.
• Gain hands-on experience in content marketing with exposure to real-world projects.
• Opportunity to learn from experienced professionals and enhance your marketing skills.
• Contribute to exciting initiatives and make an impact from day one.
• Competitive stipend and potential for growth within the company.
• Recognized for excellence in data and AI solutions with industry awards and accolades.

Job Responsibility:

* Coordinate with CSMs to complete Pilot sales tracker, QBR Decks, End of pilot Decks

*Monitor Daily Sales volume and alert CSMs of Locations with Low volume counts

*Collaborate with other teammates to extract data figures, data entry (Google Sheets & Google Slides), and monitor key performance indicators (KPIs) to determine business initiatives’ success

*Helping in Minor Integration Changes

*Helping with Tickets and giving support when required

* Basic product knowledge of the software to assist with non-client facing action items 

* Good communication skill preferred           

You will be required to research, write and translate content in Hindi for concise and impactful

communication.

Job Description

• Writing content/ article in Hindi on topics provided
• Creating original hindi contents that are creative, error-free and engaging
• Write Hindi content on topics.
• Edit articles and rewrite stories or general content.
• Write tweets and social media content in fluent engaging Hindi.

Role: Account Manager 

• Setting sales goals and developing sales strategies 

• Researching prospects and generating leads 

• Contacting potential and existing customers on the phone, by email, and in-person (Field Visits) 

• Handling customer questions, inquiries, and complaints 

• Preparing and sending quotes and proposals 

• Managing the sales process through specific software programs 

• Building and maintaining a CRM database 

• Meeting weekly, and monthly sales targets 

• Participating in sales team meetings

Benefits:

•We offer an attractive variable portion. Incentives on each & every sale.

•Adequate responsibilities from Day 1.

•Be the owner of your own learning curve.

*Bike is mandatory, laptop preferred

Job Summary:

We're looking for a passionate Quality Analyst (QA) Engineer across all levels, who will work closely with the developers with agile setup to create and executes product test plans to ensure software products meet design specifications and product quality standards. Assists the Development team with process improvements to continuously improve product quality.

What you will be doing:

• Thorough understanding of requirements
• Create detailed and well-structured test plans, and test cases, and perform manual testing of web or mobile applications.
• Pencil all the software defects with severity and priority using Jira as a bug-tracking system & test management platform
• Involvement in the root cause analysis of issues.
• Acquires and maintains knowledge of the existing projects, operations, or systems
• Continuously improve customers' overall testing strategy, take part in daily stand-up meetings, provide feedback
• Follow the agile process.

What you will bring:

• Must have 2-7 years of manual testing experience including API Testing and other testing.
• Must-Have Experience with end-to-end testing.
• Experience with different types of testing such as sanity, smoke, regression, integration, cross-browser, compatibility, etc.
• Must have a good understanding of QA concepts and methodologies.
• Good understanding of the SDLC, STLC, defect life cycle, test design techniques, estimation of testing, test case documentation, defect logging, and defect analysis
• Self-motivated, and detail-oriented, with strong analytical and problem-solving skills.

Added bonus if you have:

• E-commerce / ERP domain experience
• Experience with mobile application testing
• Working with Agile Methodology
• Experience with performance and load testing (JMeter etc.)

Educational Qualification:

• M.B.A/M.C.A, B.Tech/B.E (IT/Computers), B.Sc/M.Sc. (IT/Computers) or any equivalent graduation or post-graduation

Interview Process:

The entire interview process would take approximately 10 Days.

1. HR Screening Call (15 minutes)
2. Technical Interview Round Level 1 (30 Minutes)
3. Technical Interview Round Level 2 (60 minutes)
4. Final Interview Round (60 minutes)
5. Offer

About TecStub:

With offices across North America and Asia-Pacific, Tecstub is a leading provider of end-to-end digital commerce solutions to some of the world’s largest enterprises. Since its inception in 2014, we are completely self-sustained and profitable. We believe in growing together and delivering excellence, not just to our customers but to all stakeholders including our partners and employees. Come reimagine digital commerce with us!

We are a hybrid workplace where TecStub has the flexibility to work at the office, from home, or a bit of both…

Employee Benefits

Our projects are a part of the DNA of our service, which means that every team will have some skin in the game. Your work will have a direct impact on our customers and our business. You will own your work, and we will support you in that ownership. We value work-life balance and have a strong culture that we hope all of our employees bring their own flavor to. As a company, we provide a competitive salary, an options package, and a generous package of benefits.

Perks:

• Laptop allowance of upto Rs. 25,000
• 30 annual paid leaves to acknowledge that employees can avail of these leaves for personal reasons, including regional holidays, sick leaves, or anything else.
• Additional special leaves on birthdays, maternity and paternity events
• Health insurance of 3 lakhs sum insured, covers self + children + Spouse
• Vouchers & gifts for birthdays, anniversaries and other important life events
• Dedicated learning and growth budget for courses and certifications
• Company outings to celebrate our success together

We are looking for a talented Web Designer to create exceptional user experiences. The ideal candidate should have an eye for a clean and artful web design. They should also have superior user interface design skills.

The successful candidate will be able to translate high-level requirements into interaction flows and artifacts. They will be able to transform them into beautiful, intuitive, and functional designs.

Responsibilities

• Execute all visual design stages from concept to final hand-off.
• Conceptualize original website design ideas that bring simplicity and user friendliness to complex roadblocks.
• Drawing up detailed website specifications.
• Designing sample page layouts including text size and colors.
• Designing graphics, animations and manipulating digital photographs.
• Create wireframes, storyboards, user flows, process flows and site maps to communicate interaction and design ideas.
• Present and defend designs and key deliverables to peers and executive level stakeholders.
• Establish and promote design guidelines, best practices and standards.
• Collaborating with graphic artists, programmers, and writers.

Requirements

• Proven work experience as a web designer
• Demonstrable graphic design skills with a strong portfolio.
• Solid experience in creating wireframes, storyboards, user flows, process flows and site maps.
• Proficiency in Photoshop, Illustrator or other visual design and wire-framing tools.
• Excellent visual design skills with sensitivity to user-system interaction.
• Ability to solve problems creatively and effectively.
• Up-to-date with the latest Web trends, techniques and technologies.
• Hands-on experience with Illustrator, Photoshop
• Knowledge of InDesign, Adobe XD, Sketch (will be advantage)