
OpenIAM is seeking a Technical Customer Success Manager (CSM) to manage strategic enterprise accounts. This role focuses on customer adoption, satisfaction, and business value realization. You will act as a trusted advisor to senior IT/security stakeholders, ensuring customers successfully deploy and derive value from OpenIAM’s identity and access management solutions.
Responsibilities
- Own the post-sales relationship with enterprise customers.
- Lead onboarding programs, customer success plans, and regular business reviews.
- Understand customer IAM strategy and align OpenIAM solutions to business objectives.
- Drive the adoption and expansion of OpenIAM within customer environments.
- Coordinate with Solutions Architects, Engineering, and Support to resolve issues.
- Advocate for customers internally, capturing product feedback and influencing the roadmap.
- Provide high-level guidance on IAM best practices, compliance, and governance models.
Qualifications
- 5+ years in Customer Success, Technical Account Management, or Professional Services.
- Experience working with large enterprises and executive stakeholders (CIO, CISO, VP Security).
- Strong understanding of IAM concepts (SAML, OIDC, MFA, provisioning, LDAP, RBAC).
- Exceptional communication and relationship-building skills.
- Ability to manage multiple high-profile accounts simultaneously.
- Bachelor’s degree in Computer Science, Information Systems, or related field preferred.
Why Join OpenIAM:
Partner with global enterprises on mission-critical security solutions.
Be the voice of the customer in a fast-growing IAM company. Competitive compensation, benefits, and growth opportunities.

About OpenIAM
About
OpenIAM is a pioneering Identity and Access Management (IAM) solutions provider that has been transforming enterprise security since 2008. Based in New York, this self-funded and profitable company has established itself as an innovator in the IAM space, being the first to introduce a converged architecture stack and fully containerized suite for cloud environments. With a global presence and partnerships with major systems integrators like Thales and Indra, OpenIAM serves mid to large enterprises across various sectors including financial services, healthcare, education, and manufacturing.
Tech stack

Candid answers by the company
OpenIAM provides a comprehensive identity and access management solution for mid to large enterprises. They were the first to introduce an IAM stack based on a "converged architecture" and a fully containerized suite for cloud-native environments. Their platform includes identity governance & administration (IGA), web access management, MFA, and privileged identity management
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- Design patterns in Java, Core Java 8, Spring Boot framework, Micro Service Architecture
- Experience with RDBMS (preferably MySQL)
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Essential qualifications
- Master or Bachelor degree in Computer Science or a related field from an accredited university with high marks.
- 2+ years experience as Java developer, especially for scalable and real-time computing systems

About us :
Infosec Ventures incubates and scales cyber security innovators that solve for inefficiencies in cyber security, solve big problems and deliver exceptionally high return on investment for customers. We are on a mission to make the world cyber safe, by protecting systems and the 'human operating system'. Some notable current ventures include humanfirewall.io, emailauth.io, bugsbounty.com, securityrating.com among others. An idea is worth one dollar, it's the execution that adds the zeros at the end of it, to make it a billion dollars!
Job Description :
If you are a software developer, and have hands-on experience with
- Laravel and/or NodeJS
- Angular JS, VUE JS
- Mongo, MySQL
- You have built SaaS products
Roles :
- The person is responsible coding, designing and modifying web applications, from layout to -function and according to a product's specifications.
- Strive to create visually appealing applications that feature user-friendly design and clear navigation.
- Deep expertise and hands on experience with Web Applications and programming languages such as Laravel framework, Laravel 5 Framework, PHP 7, MySQL, HTML, CSS, JavaScript,
- JQuery, Angular JS, Node JS and REST APIs.
- Exposure in developing apps using HTML5, JavaScript, JQuery, SQLite and CSS3
- Very good debugging skills to solve complex problems without much assistance.


Your Role :
- Applying engineering and analytical skills to solve real business problems.
- Owning end-to-end responsibility of design/architect/develop/deploy phases.
- You will build modules from the ground up, write modular and maintainable code
- Participate in code reviews.
- 3+ years experience in software development building production-grade web systems.
- Extensive knowledge in Node.js & React.Js
- Able to design APIs and associated database schema.
- Experience developing software services and an understanding of design for scale, performance and reliability.
- API Documentation and Unit Testing.
- Full stack experience
- Immediate Joiner(max within 30 days)
- Worked in a reputed product-based company in past
- Immediate Joiners are preferred.
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists
Responsibilities
- Communicate with customers via phone, email and chat
- Provide knowledgeable answers to questions about product, pricing and availability
- Work with internal departments to meet customer's needs
- Data entry in various platforms Qualifications
- Freshers can apply
- Excellent phone etiquette and excellent verbal, written, and interpersonal skills
- Ability to multi-task, organize, and prioritize work

Job Summary
We are looking for developers who can meticulously analyze project requirements and carry forward the development of backend modules which are highly robust and scalable.
Responsibilities and Duties:
- Development (Coding).
- Code Management (Code Reviews, Maintaining Code Standards).
- Repository Management (Branches, Tags, Documentations).
- Concept feasibility checks.
- Managing a team of 3 - 5 members.
Qualifications and Skills:
- With 3 -5 years of experience in the technology domain.
- Entrepreneurial and self-motivated mindset.
- Experience with web technologies such as:
- HTML5/CSS3
- React or Angular (Experience with server side development)
- Java Spring Boot (Preferred)
- PostgreSQL, MongoDB
- Bonus: C# .NET Core, NodeJS
- Strong data structures, algorithms and design patterns knowledge.
- Deep knowledge of web related technologies such as sockets, REST framework, GraphQL (Bonus), etc.
- Experience working in early stage startups (Bonus).
- Experience in real-time communication products.
- Experience in client communications.
- Would be bonus: Experience working with R&D teams, Prototyping, Hypothesis Testing.
Immediate Joining/Notice period-30days
Job Type: Full-time
Experience: 3 -5 years
Qualification: BE/BTech/MCA.
Location: HSR Layout, Bengaluru, Karnataka
Employment Type
Full-time

Coding Magento compliant frontend and admin modules using PHP, Zend
Framework and MySQL skills
Integrating 3rd party applications through middleware built on Magento 2 (training
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Working on developing a micro-service architecture to run Magento
Completing code reviews of your peers
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Assisting the Quality Assurance team with acceptance cases and testing
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Create, test and implement new features and tools in our architecture that will
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Package and deploy fixes and releases
Strong functional knowledge of eCommerce domain (B2B & B2C)
Excellent & Proactive team player and communicator
Must have strong knowledge in the following skills: -
A commitment to best practices. Well want your opinions on operational processes, deployment
checklists, and more
5+ years of developing software with object-oriented PHP, ideally in SOA applications
3+ years coding to high performant standards with Magento
5+ years working with MySQL, optimization, indexes and performance techniques
Worked on high traffic high transactional ecommerce sites serving in to the millions of hits and
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Frontend UI to backend communication using Ajax and various JavaScript frameworks
Extensive knowledge about APIs. You can design RESTful services and integrate with other data
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Building auto-scaling architectures and auto-scaling ready code
Understand the importance of performance in web development and resolving PHP performance
issues
Nice to Have: (Not more than 4 each)


We are looking for a smart, passionate hands-on engineer to join our team. In this role, you will be responsible to drive innovation in the full-stack development of complex web applications, while improving performance, scalability, and maintainability.
You should:
– Be familiar with different PHP CMS (WordPress, Drupal, Joomla) and frameworks.
– Have thorough knowledge of JavaScript, AJAX, jQuery, HTML5, CSS3, Bootstrap.
– Have experience in MySQL, MariaDB databases.
– Have experience working with outside data sources and API’s.
– Possess the ability to learn new open source packages.
– Be able to unit test the code components; Document the code and the functionality.
– Be a good and quick learner, and open to learn new technologies in PHP.
– Have Good Communication skills.
Things you’ll do:
– Deliver stable and scalable solutions in PHP, HTML, and JavaScript
– Update existing components to support changing needs.
– Improve the internal team culture of high-quality software development.
– Cooperate with team members on maintaining existing solutions beyond means of
code development.
– Work on bug fixing and improving application performance.
What we offer:
– Various challenges ranging from scratch design/architecture to end-user experienced performance.
– Flexible working process, openness to suggestions and a fresh point of view.
– Room for self-improvement and knowledge exchange within the team.
– Close cooperation with Customer Experience Team providing actual feedback on end-user experience.
– Transparent cooperation with business stakeholders.



