
Position Summary
We are seeking highly motivated and customer-oriented professionals for the role of Process Associate for an International Voice and Non-Voice Process. The ideal candidate will have excellent communication skills, a problem-solving mindset, and a passion for delivering a top-tier customer experience.
Key Responsibilities
- Manage customer interactions via phone, email, or chat in a professional and timely manner.
- Resolve customer queries, issues, or complaints with accuracy and empathy.
- Maintain detailed records of customer interactions in the system.
- Collaborate with internal teams for escalations and resolution follow-ups.
- Uphold service quality standards and contribute to continuous improvement.
Qualifications & Requirements
- Education: 12th Pass, Diploma, Graduate, or Postgraduate
- Experience: Freshers and experienced professionals (up to 3 years) are encouraged to apply
Skills:
- Excellent verbal and written communication in English
- Strong interpersonal and problem-solving skills
- Basic computer proficiency (MS Office, typing skills)
- Ability to work in a fast-paced, team-oriented environment
- Willingness to work in rotational shifts (including night shifts)
Perks & Benefits
- Competitive salary with performance-based incentives
- Night shift allowances and cab facility
- One-time complimentary meal during shifts
- Opportunities for internal growth and role advancement
- Exposure to international client processes and professional development

About Growing Stars Consulting Private Limited
About
Company social profiles
Similar jobs
- 3-5 years of professional experience in web development with a strong focus on JavaScript stack technologies.
- Proven experience in integrating blockchain technology into web applications, with a deep understanding of blockchain protocols, smart contracts, and decentralized applications (dApps).
- Proficiency in multisignature, multiparty computation and 3rd party Node provider integration
- Experience with public blockchain platforms such as Bitcoin, Ethereum, etc.
- Solid understanding of RESTful APIs and web services.
- Strong problem-solving skills and the ability to troubleshoot complex issues.
- Excellent communication and collaboration skills.
- Ability to thrive in a fast-paced, agile environment and adapt to changing priorities.
- Experience with continuous integration and deployment (CI/CD) pipelines is a plus.
- Experience in setting up Bitcoin core, and Geth node is a plus
Key Responsibilities:
- Video Editing:
- Edit raw footage into a cohesive and visually appealing final product, including cutting and trimming scenes, rearranging sequences, and adding transitions.
- Incorporate music, dialogues, graphics, and special effects to enhance the video’s narrative and visual appeal.
- Review shooting script and raw material to create a shot decision list based on scenes’ value and contribution to continuity.
2.Special Effects and Graphics:
- Add special effects, motion graphics, and animations to enhance video storytelling and visual appeal.
- Create or incorporate pre-existing graphics, such as lower thirds, titles, and credits, into the video.
3.Collaboration and Communication:
- Work closely with the director, producers, and other team members to understand the vision and requirements for each project.
- Provide creative input during brainstorming sessions and offer suggestions for improving the video’s narrative and visual style.
- Communicate regularly with the production team to ensure alignment on project goals, timelines, and deliverables.
- Color Correction and Grading:
- Perform color correction to ensure consistency and accuracy across all scenes.
- Apply color grading techniques to create the desired mood and atmosphere in the video.
4.File Management and Archiving:
- Organize and manage digital video files, ensuring proper naming conventions and storage for easy retrieval.
- Archive completed projects in an organized manner for future reference or reuse.
5.Quality Control:
- Review final videos to ensure they meet technical standards for broadcasting, including resolution, aspect ratio, and audio quality.
- Make necessary revisions based on feedback from clients or stakeholders.
6.Continuous Learning and Improvement:
- Stay updated with the latest video editing software, tools, and techniques.
- Attend workshops, webinars, and training sessions to enhance video editing skills and keep up with industry trends.
Qualifications:
- Bachelor’s degree in Film, Media, Communications, or a related field.
- Proven experience as a Video Editor or similar role.
- Proficiency with video editing software (e.g., Adobe Premiere Pro, Final Cut Pro, After Effects).
- Strong understanding of video formats, codecs, and editing workflows.
- Creative mindset with a strong eye for visual composition and storytelling.
- Ability to work independently and collaboratively, with strong time management and organizational skills.
- Knowledge of color correction and audio editing is a plus.
Senior Software Developers collaborate with Business and Quality Analysts, Designers, Project Managers and more to design software solutions that will create meaningful change for our clients. They listen thoughtfully to understand the context of a business problem and write clean and iterative code to deliver a powerful end result whilst consistently advocating for better engineering practices. By balancing strong opinions with a willingness to find the right answer, Senior Software Developers bring integrity to technology, ensuring all voices are heard.
For a team to thrive, it needs collaboration and room for healthy, respectful debate. Senior Developers are the technologists who cultivate this environment while driving teams toward delivering on an aspirational tech vision and acting as mentors for more junior-level consultants. You will leverage deep technical knowledge to solve complex business problems and proactively assess your team’s health, code quality and nonfunctional requirements.
Job responsibilities
- You will learn and adopt best practices like writing clean and reusable code using TDD, pair programming and design patterns
- You will use and advocate for continuous delivery practices to deliver high-quality software as well as value to end customers as early as possible
- You will work in collaborative, value-driven teams to build innovative customer experiences for our clients
- You will create large-scale distributed systems out of microservices
- You will collaborate with a variety of teammates to build features, design concepts and interactive prototypes and ensure best practices and UX specifications are embedded along the way.
- You will apply the latest technology thinking from our Technology Radar to solve client problems
- You will efficiently utilize DevSecOps tools and practices to build and deploy software, advocating devops culture and shifting security left in development
- You will oversee or take part in the entire cycle of software consulting and delivery from ideation to deployment and everything in between
- You will act as a mentor for less-experienced peers through both your technical knowledge and leadership skills
Job qualifications:
Technical Skills
- You have experience using one or more development languages (Java, Nodejs, React, TypeScript, JavaScript, etc.) with experience in Object-Oriented programming
- You can skillfully write high-quality, well-tested code and you are comfortable with Object-Oriented programming
- You are comfortable with Agile methodologies, such as Extreme Programming (XP), Scrum and/or Kanban
- You have a good awareness of TDD, continuous integration and continuous delivery approaches/tools
- Bonus points if you have working knowledge of cloud technology such as AWS, Azure, Kubernetes and Docker
Professional Skills
- You enjoy influencing others and always advocate for technical excellence while being open to change when needed
- Presence in the external tech community: you willingly share your expertise with others via speaking engagements, contributions to open source, blogs and more
- You’re resilient in ambiguous situations and can approach challenges from multiple perspectives
Other things to know:
Learning & Development
There is no one-size-fits-all career path at Thoughtworks: however you want to develop your career is entirely up to you. But we also balance autonomy with the strength of our cultivation culture. This means your career is supported by interactive tools, numerous development programs and teammates who want to help you grow. We see value in helping each other be our best and that extends to empowering our employees in their career journeys.


Reports to - Regional Head
Primary Objective - Creating detailed business plans to reach predetermined goals and quotas, Managing the entire sales cycle from finding a potential client to securing a deal, Unearthing new
sales opportunities through networking and turning them into long-term partnerships
Specific Accountabilities/Responsibilities - Must have worked into International / India Market into SAAS Environment
Create detailed business plans designed to attain predetermined goals and quotas
Manage the entire sales cycle from finding a client to securing a deal & Acquire new customers
by winning them over from competitors and discovering new opportunities
Unearth new sales opportunities through networking and turn them into long-term partnerships
Present products to prospective clients
Provide professional after-sales support to maximize customer loyalty
Remain in regular contact with your clients to understand and meet their needs
Respond to complaints and resolve issues to the customer’s satisfaction and to maintain the
company’s reputation
Negotiate agreements and keep records of sales and data
Proven experience as an Account Executive, or similar sales/customer service role
Knowledge of market research, sales and negotiating principles
Outstanding knowledge of MS Office; knowledge of CRM software (eg. Salesforce) is a plus
Excellent communication/presentation skills and ability to build relationships
Organizational and time-management skills
Enthusiastic and passionate
The company is truly simplifying the financial world by making global financial products easily accessible to global citizens. Their mission is backed by tier 1 VCs and they have already raised in excess of 55 mn dollars within the last one year.
As a SEO Manager, you will be responsible for creating effective SEO.
What you will do:
- Working towards organic search optimization and ROI maximisation
- Regularly performing thorough keywords research
- Identifying key SEO KPIs
- Monitoring redirects, click rate, bounce rate, and other KPIs
- Preparing and presenting reports regularly
- Identifying our buyer persona to better target identified audiences
- Identifying problems and deficiencies and implementing solutions in a timely manner
- Suggesting improvements in process and productivity optimization
- Collaborating with web developers and marketing team
- Staying up to date with the latest SEO and digital marketing trends and best practices
What you need to have:
- 3 - 6 years of relevant experience as SEO specialist or similar role
- 3+ years of experience in planning and implementing a successful SEO strategy
- 4 years of experience in web analytics, marketing, and business development
- Expertise in A/B and other testing methods
- Familiarity with HTML, CSS, JavaScript
- In-depth knowledge of research principles and methods and experience in analysing data
- Excellent communication, collaboration and project management skills
- Ability to adapt quickly in fast-paced environments

- Design and construction of platform with the best possible encryption and security mechanisms
- Compare different design options and take technology-driven design decision
- Define Data model/Information model
- Define services and convert functional requirements to design
- Define APIs and implement them
- Build front end based on user experience design
- Test and Debug as required
- Write Technical Documentation
- Optimize code and design for Performance
- Design and implementation of continuous integration and deployment pipelines
Expected Qualifications and Key Skills
- Working experience in Spring, Spring-boot or equivalent, Hibernate or equivalent persistence framework.
- Working experience of No SQL databases such as MongoDB or equivalent
- Working experience of setting up Production environment including SSL certificates, logging, backup, archival, etc.
- Working experience of JavaScript frameworks such as React JS, JQuery, etc.
- Working experience of API gateways and Web services such as REST
- Working experience of using GIT
- Working experience of a dev-ops tool such as Jenkins
- Deployment experience on Azure/AWS
- Microservices design and development
- Excellent understanding of Data Structures and Algorithms
- Understanding of OOP and Design Patterns
- Works well in a team setting
- Can multitask, adapt to shifting priorities, detail-oriented
- Good work ethic, including a sense of individual responsibility
- Comfortable working on changing requirements in a growing company
- Must be analytical, flexible, innovative, and self-motivated
- Experience with payment platforms and processors would be a plus
Required Skills
- Experience in B2B selling of Software & Cloud services
- Experience in selling to C-level executives
- Excellent communication & interpersonal skills
- Should be good with Microsoft / Google ( Word, Excel, Powerpoint )
- Should have excellent negotiation skills
- Should be able to use a good CRM tool like Hubspot
Responsibilities
- You will be part of the core sales team and will work with the directors
- Build relationships with prospective clients
- Analyse the market and establish competitive advantages
- Generate new leads and keep the existing leads warm
- Create & maintain sales pipeline
- Create proposals & close the deals

* Plan and execute all digital marketing, including SEO/SEM, marketing database, email, social media, and display advertising campaigns
* Design, build and maintain our social media presence
* Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs)
* Identify trends and insights, and optimize spend and performance based on the insights
* Brainstorm new and creative growth strategies
* Plan, execute, and measure experiments and conversion tests
* Collaborate with internal teams to create landing pages and optimize the user experience
* Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touchpoints
* Instrument conversion points and optimize user funnels
* Evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate
Requirements
* BS/MS degree in marketing or a related field
* Experience in digital marketing agency would be an added advantage
* Demonstrable experience leading and managing SEO/SEM, marketing database, email, social media and/or display advertising campaigns
* Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform and motivate
* Experience in optimizing landing pages and user funnels
* Experience with A/B and multivariate experiments
* Solid knowledge of website analytics tools (e.g., Google Analytics, NetInsight, Omniture, WebTrends)
* Experience in setting up and optimizing Google Adwords campaigns
* Strong analytical skills and data-driven thinking
* Up-to-date with the latest trends and best practices in online marketing and measurement

