Cutshort logo
Growing Stars Consulting Private Limited's logo

Process Associate

MOHAMMAD FAIZ's profile picture
Posted by MOHAMMAD FAIZ
0 - 5 yrs
₹3L - ₹5L / yr
Delhi, Gurugram, Noida, Ghaziabad, Faridabad
Skills
Customer Relationship Management (CRM)
Customer Service
Customer Support
Customer Success
Customer Retention
English Proficiency

Position Summary

We are seeking highly motivated and customer-oriented professionals for the role of Process Associate for an International Voice and Non-Voice Process. The ideal candidate will have excellent communication skills, a problem-solving mindset, and a passion for delivering a top-tier customer experience.


Key Responsibilities

  • Manage customer interactions via phone, email, or chat in a professional and timely manner.
  • Resolve customer queries, issues, or complaints with accuracy and empathy.
  • Maintain detailed records of customer interactions in the system.
  • Collaborate with internal teams for escalations and resolution follow-ups.
  • Uphold service quality standards and contribute to continuous improvement.


Qualifications & Requirements

  • Education: 12th Pass, Diploma, Graduate, or Postgraduate
  • Experience: Freshers and experienced professionals (up to 3 years) are encouraged to apply


Skills:

  • Excellent verbal and written communication in English
  • Strong interpersonal and problem-solving skills
  • Basic computer proficiency (MS Office, typing skills)
  • Ability to work in a fast-paced, team-oriented environment
  • Willingness to work in rotational shifts (including night shifts)


Perks & Benefits

  • Competitive salary with performance-based incentives
  • Night shift allowances and cab facility
  • One-time complimentary meal during shifts
  • Opportunities for internal growth and role advancement
  • Exposure to international client processes and professional development


Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About Growing Stars Consulting Private Limited

Founded :
2023
Type :
Products & Services
Size :
20-100
Stage :
Bootstrapped

About

N/A

Company social profiles

N/A

Similar jobs

Talent Pro
Mayank choudhary
Posted by Mayank choudhary
Surat
3 - 5 yrs
₹10L - ₹12L / yr
Performance marketing
Digital Marketing
Manage team experience
Candidate Must have managed 25 Lacs of budget on META...
Facebook Marketing
+1 more

At least 3-5 years of experience in managing Facebook Ads campaigns.


● Strong knowledge of digital marketing principles and best practices


● Core experience with companies of a Digital-first nature.


● Must have experience with D2C companies.


● Must have scaled budgets and campaigns efficiently over time.


● Proficiency in Facebook Ads and Instagram Ads platforms


● Experience in optimizing campaigns for lead generation and conversions


● Familiarity with campaign budget management


● Excellent analytical and problem-solving skills


● Ability to work effectively in a team environment and manage a team of 5-6 people


● Strong communication and presentation skills


● Facebook Ads certifications are a plus.

Read more
Currently we are hiring for a US Based medical devices firm
Currently we are hiring for a US Based medical devices firm
Agency job
via People First Consultants by Aishwarya KA
Mumbai
3 - 10 yrs
₹3L - ₹7L / yr
Sales
Medical devices
anesthesia
emergency care
critical care

Position: Area Sales Manager  - Anesthesia and Emergency products

Experience: 3 - 8 years

Location: Mumbai


Skills required:

  • Responsible for the sale of the company's products within an assigned territory or geographic region.
  • Identify KOL's in the respective coverage area and notify RSM/ZSM
  • Direct the day to day management of product aspects, marketing programs and Marketing/sales support in the coverage area.
  • Sales growth facilitation by conducting daily calls on physicians, hospitals, clinics and other organizations that require medical device products as well as scientific instruments that focus on patient care and/or diagnosis.
Read more
Bynaric Systetm
Pune
0 - 1 yrs
₹1L - ₹2L / yr
Marketing
Market Research
Communication Skills
Vendor Management
Vendor relationships
+2 more

Job Summary:


We are looking for a dynamic and detail-oriented Procurement & Operations Executive to oversee vendor management, procurement, inventory control, event coordination, and school partnerships. The ideal candidate will have strong negotiation skills, event planning expertise, and experience handling tenders and logistics.


Key Responsibilities:

Procurement & Vendor Management:


  • Source, negotiate, and manage vendors for book printing and other procurement needs.
  • Ensure timely and quality delivery of printed materials and essential products.
  • Build and maintain strong relationships with suppliers and service providers.


Event & Fair Management:

  • Plan and execute participation in book fairs, exhibitions, and educational events.
  • Manage stall setup, visitor engagement, and on-ground event operations.
  • Oversee event logistics, inventory, and promotional materials.
  • Prepare post-event reports and performance evaluations.


School & Field Visits:

  • Visit schools to build partnerships and promote Bynaric Systems' offerings.
  • Engage with educators and administrators to present products and services.
  • Identify and secure new collaboration opportunities.


Tender Management & Documentation:

  • Identify relevant tenders and manage end-to-end submission processes.
  • Prepare accurate documentation and ensure compliance with tender requirements.
  • Maintain a database of past submissions and results for future reference.


Inventory & Logistics Management:

  • Maintain accurate records of inventory, including books and educational materials.
  • Optimize storage solutions for efficiency and safety.
  • Coordinate logistics for deliveries, pickups, and returns.
  • Monitor and track shipments to ensure timely delivery.


Customer Engagement & Calls:

  • Handle inbound and outbound customer calls related to orders and inquiries.
  • Provide excellent customer service and resolve issues promptly.


General Operations & Field Work:

  • Perform fieldwork related to operational or marketing activities.
  • Ensure smooth execution of ad hoc tasks and projects assigned by management.


Key Performance Indicators (KPIs):


  • Procurement Efficiency: Timely sourcing and quality delivery of materials.
  • Event Success: Effective participation in book fairs, exhibitions, and school visits.
  • School Partnerships: Growth in the number of active school collaborations.
  • Tender Wins: Success rate in submitted tenders.
  • Inventory Accuracy: Low error rate in inventory management and timely deliveries.
  • Customer Satisfaction: Positive feedback and improved complaint resolution time.
  • Operational Efficiency: Timely execution of fieldwork and assigned tasks.


Key Competencies Required:

  • Strong negotiation and vendor management skills.
  • Event planning and execution expertise.
  • Excellent communication and interpersonal skills.
  • Proficiency in inventory and logistics management tools.
  • Understanding of tendering processes and documentation.
  • Problem-solving abilities and adaptability for fieldwork.


How to Apply:

Interested candidates can apply by sending their updated resumes to hr@bynaric(dot)in Subject : Procurement & Operations Executive

Read more
Infrastructure Management
Infrastructure Management
Agency job
via The Hub by Sridevi Viswanathan
Bengaluru (Bangalore)
3 - 7 yrs
₹10L - ₹12L / yr
HCI
IT infrastructure
Virtualization

We are looking for a solution architect who can build exceptional solutions in and around Hyper-Converged Infrastructure. His/her role primarily includes ©designing the solutions around the HCI Platform used by the company to build solutions also should include the different flavors of technologies to build solutions as per the requirement of the customer.

 

A successful solution architect should be ahead in tech innovation taking place in the HCI field. Should be creative in identifying new software, hardware and/or platforms that can be added advantage to the solution offerings and deliver an excellent solution to the customer.

 

Responsibilities:

 

  • Conduct an architectural system evaluation.
  • Analyze the technology environment.
  • Define a collaboration framework.
  • Analyze technical and business requirements.
  • Define a procedure and process to ensure solution delivery.
  • Create a solution prototype.
  • Take part in the technology selection.
  • Comply with strategic guidelines and architecture.
  • Control the solution development.
  • Collaborate with project management and IT development teams.
  • Deep knowledge of IT Infrastructure, HCI, HCP, SND, and Virtualization (Compute, Network and Storage).
  • Strong knowledge of VDI solutions and Edge Computing.
  • Excellent understanding of VMWare VX-Rail, V-San, Nutanix, HP SimpliVity (Any one technology deep knowledge is expected)
  • Excellent knowledge of solution designing and documenting solutions.
  • Building solutions and technical documents which are relevant for the successful execution of projects.
  • Monitoring the solution implementation at a technical level to make sure that the solution is error-free, and the team is taking lesser time to deliver it.
  • Good technical writing skills.
  • Good communication and interpersonal skills with team and subordinates. Should be a team player and coordinate work with all the stakeholders in the project.
  • Solution compliance with various laws should be known.
  • Good communication skills both – written and spoken.

 

Requirements and Qualifications

  • Bachelor’s degree in computer science, information technology, or related field
  • Minimum of 3+ years experience in the Information Technology field
  • Minimum of 2+ years experience in solution building
  • Ability to work in a high-pressure, deadline-driven environment
  • Exceptional communication and reporting skills
  • Solid working knowledge in all required computer infrastructure and data center environments.
  • Outstanding team-player skills and ability to delegate responsibilities effectively

Added Advantage

  • Any HCI Related certificate to prove the credibility.
Cloud Certification (AWS) Preferred.

Age Limit : below 45 years
Read more
SkillTurk Automation
Indore
2 - 3 yrs
₹5L - ₹15L / yr
Salesforce
Salesforce development
SOQL
Salesforce Apex
Customer Relationship Management (CRM)
+7 more

Strong problem-solving capabilities and able to independently think through a challenge.

Demonstrated ability to learn new technology quickly

Every project can be different, and there may not be a “template” to work off of. Need someone who can be resourceful and has a “figure it out” attitude

2+ years of experience in Salesforce or other development

BS/MS in Computer Science, Engineering, or related years of experience and technical skills

Salesforce certifications preferred, e.g. Certified Salesforce Administrator, Certified Salesforce Platform App Builder, Platform Developer II

Experience in Salesforce CRM app development with strong expertise in Sales Cloud, Service Cloud, and / or Force.com at an enterprise level

Experience with SFDC Administrative tasks like creating Profiles, Roles, User Security Models, Page Layouts, Email Services, Dashboards, Tasks, and Events

Experience with Lightning Components, Design System, APEX Classes, Process Builder, Triggers, Visualforce, Approval Processes, Aura, and Flow

Verify and validate complete end-to-end testing with the business and client/carrier

Expert knowledge of Object-Oriented programming

Experience with database design concepts and use of SOQL, SOSL, and SQL

Experience with Salesforce API and Web Services (REST/SOAP/Bulk)

Experience with environment management, release management, code versioning, deployment methodologies, and CI/CD tools

Utilize strong written and oral communication skills to regularly update stakeholders on project status, e.g. project phase, issues/roadblocks, go-live dates, etc.

Read more
Rawdata Technologies Pvt Ltd
Anchu Anna
Posted by Anchu Anna
Kochi (Cochin)
1 - 2 yrs
₹1.8L - ₹3L / yr
Test Automation (QA)
Selenium
Software Testing (QA)
Manual testing
Automation
+1 more
  • Candidate must have knowledge in the testing domain and must have knowledge of testing of web-based applications.
  • The candidate will be responsible for the testing of web-based applications.
    The candidate will also act as the Business Analyst for the project. 
    The eye-catching ability to find bugs from a client’s perspective.
  • Exposure to Automation Testing using Testing Tools such as (Selenium Web driver, TestNG, jmeter or similar tools) will be an added advantage.
  • Good understanding of software development life cycle.
  • Familiar with Database testing; good reporting & documenting skills.
  • Good analytical skills with Out of the box thinking and can do attitude.
  • Should be flexible and adaptable 
  • Good Problem-solving and Troubleshooting skill
  • Will be responsible for creating Test cases and creating Client & Internal Reporting. 
Read more
Zuci Systems
at Zuci Systems
2 recruiters
Miloshini Ravikumar
Posted by Miloshini Ravikumar
Chennai
2 - 6 yrs
₹5L - ₹12L / yr
skill iconVue.js
skill iconAngularJS (1.x)
skill iconAngular (2+)
skill iconReact.js
skill iconJavascript
+4 more
  • Solid background and proven experience in the Java Tech Stacks
  • Expertise in Java and in JavaScript based framework
  • Expertise in multiple front-end languages and libraries (e.g., HTML/ CSS, JavaScript, XML, jQuery)
  • Familiarity with databases (e.g., MySQL, MongoDB), web servers (e.g., Apache) and UI/UX design
  • Experience developing desktop and mobile applications
  • Familiarity with common stacks
  • Excellent communication and teamwork skills
  • Great attention to detail and problem-solving skills
Read more
247 Innovation Labs
at 247 Innovation Labs
2 recruiters
Pradeep Kumaar
Posted by Pradeep Kumaar
Bengaluru (Bangalore)
4 - 9 yrs
₹8L - ₹22L / yr
Drupal
skill iconPHP
skill iconC++
SVN
MySQL
+6 more

About [24]7.ai

[24]7.ai uses artificial intelligence, human insight, and deep vertical expertise to produce personalized, consistent, and satisfying customer experiences. The company's advanced conversational AI platform, combined with more than 20 years of contact center operational expertise, empowers the world's largest and most recognizable brands to deliver natural, frictionless conversations across all digital and voice channels. For more information, visit http://www.247.ai/">http://www.247.ai.

 

The Marketing Web Developer is part of [24]7.ai’s Marketing team. You will need to work collaboratively with local team members and others located in Bangalore and Toronto. This resource will be fully responsible for developing and maintaining the 247.ai website so they should be skilled in Drupal 9, HTML5, CSS, JS, Bootstrap, SASS, and possess hands-on experience with Drupal front-end theming, Integration, page development.

Areas of Responsibility

  • Technical consultation and development of new pages / templates / modules in Acquia Drupal.
  • Add/modify content, scripts, code, UI, modules, media etc. as per [24]7.ai Marketing and Acquia Web guidelines.
  • Maintaining database, file system, dev, staging and production environments on Acquia Cloud as per [24]7.ai Marketing & Acquia guidelines.
  • Check and apply Drupal security updates/patches as and when available on Drupal.org.
  • Support [24]7.ai Web projects and go live/cutover activities.
  • Liaise with [24]7.ai Marketing and our Acquia TAM to consult/fix issues that impact the website, and to ensure performance and availability.
  • Skilled with SQL database management – from SQL to table manipulation.
  • Manages all technical aspects of the CMS and Acquia development environments.
  • Performance tuning, broken link fixes and implement SEO technical audits as provided by our SEO vendor.
  • Uptime monitoring.
  • Project ticketing (for internal tracking).
  • 24x7 Emergency support.

Key Competencies

  • Full-stack Drupal developer with expertise on Drupal 8 and 9 is required
  • 3+ years of experience planning and implementing web projects
  • Bachelor and Master Engineering degrees
  • Languages: PHP, C, C#, Java, HTML5, CSS, SaaS, JavaScript
  • Databases: MYSQL, Oracle
  • Operating System: Linux/Abuntu, Windows
  • Libraries: JQuery, Angular JS, Bootstrap
  • Server side technologies: J2EE, ASP.net, JSP, Apache Solr, Apache
  • Source control: SVN, Git, Github
  • Must have excellent attention to detail and create clean, organized code as well as document modifications.
  • Excellent problem solving and debugging skills.
  • Knowledge of web performance optimization techniques.
  • Knowledge of web vulnerability prevention methods.
  • Experience working with cross-functional teams and receiving feedback from all levels. Work hours are shifted to overlap 2-3 hours with US Pacific Time zone as needed.
  • Excellent written and verbal communication skills required.
  • Ability to work within a rapidly changing environment, multi-task and prioritize.
  • Must be innovative, self-driven, motivated, organized and detail-oriented
  • Exhibit a high level of individual initiative.

 

Read more
Upgrad KnowledgeHut
Upgrad KnowledgeHut
Agency job
Hyderabad
3 - 5 yrs
₹8L - ₹15L / yr
skill iconAmazon Web Services (AWS)
skill iconData Analytics
Data Visualization
PowerBI
Tableau
+3 more

AWS Data Engineer:

 

Job Description

  • 3+ years of experience in AWS Data Engineering.

  • Design and build ETL pipelines & Data lakes to automate ingestion of structured and unstructured data

  • Experience working with AWS big data technologies (Redshift, S3, AWS Glue, Kinesis, Athena ,DMS, EMR and Lambda for Serverless ETL)

  • Should have knowledge in SQL and NoSQL programming languages.

  • Have worked on batch and real time pipelines.

  • Excellent programming and debugging skills in Scala or Python & Spark.

  • Good Experience in Data Lake formation, Apache spark, python, hands on experience in deploying the models.

  • Must have experience in Production migration Process

  • Nice to have experience with Power BI visualization tools and connectivity

 

Roles & Responsibilities:

  • Design, build and operationalize large scale enterprise data solutions and applications

  • Analyze, re-architect and re-platform on premise data warehouses to data platforms on AWS cloud.

  • Design and build production data pipelines from ingestion to consumption within AWS big data architecture, using Python, or Scala.

  • Perform detail assessments of current state data platforms and create an appropriate transition path to AWS cloud.

 

Read more
AddWeb Solution
at AddWeb Solution
2 recruiters
Priyanka Shah
Posted by Priyanka Shah
Ahmedabad
2 - 8 yrs
₹2L - ₹4L / yr
skill iconPHP
skill iconLaravel
MySQL
RESTful APIs

Job Description

  • Hands on Experience of More than ​2+ Years with Core PHP, Laravel, Vue js
  • Developing user-facing applications using Vue.js.
  • Experience in Datastores like Mysql, Redis.
  • Utilize backend data services and contribute to increasing existing data services API.
  • IT Service based Projects with international client handling.

Desirable skills:

  • Experience in developing the clientside application Vue.js.
  • Indepth knowledge of objectoriented PHP and Laravel 5.
  • Good knowledge of Cloud computing technologies.
  • PHP Framework.
  • Handson experience with SQL schema design, SOLID principles, REST API design.
  • MySQL query optimization.
  • Creative and efficient problem solver.
  • Good team player.
  • Strong Communication skills.
  • Ability to write emails and should be able to chat with the client.
  • PM tools knowledge like JIRA, trello, basecamp would be a plus.
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly. No 3rd party agencies here.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
21,01,133
Matches delivered
37,12,187
Network size
15,000
Companies hiring
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos