Cutshort logo
Growing Stars Consulting Private Limited's logo

Process Associate

MOHAMMAD FAIZ's profile picture
Posted by MOHAMMAD FAIZ
0 - 5 yrs
₹3L - ₹5L / yr
Delhi, Gurugram, Noida, Ghaziabad, Faridabad
Skills
Customer Relationship Management (CRM)
Customer Service
Customer Support
Customer Success
Customer Retention
English Proficiency

Position Summary

We are seeking highly motivated and customer-oriented professionals for the role of Process Associate for an International Voice and Non-Voice Process. The ideal candidate will have excellent communication skills, a problem-solving mindset, and a passion for delivering a top-tier customer experience.


Key Responsibilities

  • Manage customer interactions via phone, email, or chat in a professional and timely manner.
  • Resolve customer queries, issues, or complaints with accuracy and empathy.
  • Maintain detailed records of customer interactions in the system.
  • Collaborate with internal teams for escalations and resolution follow-ups.
  • Uphold service quality standards and contribute to continuous improvement.


Qualifications & Requirements

  • Education: 12th Pass, Diploma, Graduate, or Postgraduate
  • Experience: Freshers and experienced professionals (up to 3 years) are encouraged to apply


Skills:

  • Excellent verbal and written communication in English
  • Strong interpersonal and problem-solving skills
  • Basic computer proficiency (MS Office, typing skills)
  • Ability to work in a fast-paced, team-oriented environment
  • Willingness to work in rotational shifts (including night shifts)


Perks & Benefits

  • Competitive salary with performance-based incentives
  • Night shift allowances and cab facility
  • One-time complimentary meal during shifts
  • Opportunities for internal growth and role advancement
  • Exposure to international client processes and professional development


Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About Growing Stars Consulting Private Limited

Founded :
2023
Type :
Products & Services
Size :
20-100
Stage :
Bootstrapped

About

N/A

Company social profiles

N/A

Similar jobs

Wissen Technology
at Wissen Technology
4 recruiters
Robin Silverster
Posted by Robin Silverster
Bengaluru (Bangalore)
4 - 12 yrs
₹10L - ₹30L / yr
skill iconJava
06692
Microservices
Problem solving
Multithreading
+2 more

Java Developer – Job Description Wissen Technology is now hiring for a Java Developer - Bangalore with hands-on experience in Core Java, algorithms, data structures, multithreading and SQL. We are solving complex technical problems in the industry and need talented software engineers to join our mission and be a part of a global software development team. A brilliant opportunity to become a part of a highly motivated and expert team which has made a mark as a high-end technical consulting. Required Skills: • Exp. - 4 to 10 years. • Experience in Core Java and Spring Boot. • Extensive experience in developing enterprise-scale applications and systems. Should possess good architectural knowledge and be aware of enterprise application design patterns. • Should have the ability to analyze, design, develop and test complex, low-latency client facing applications. • Good development experience with RDBMS. • Good knowledge of multi-threading and high-performance server-side development. • Basic working knowledge of Unix/Linux. • Excellent problem solving and coding skills. • Strong interpersonal, communication and analytical skills. • Should have the ability to express their design ideas and thoughts. About Wissen Technology: Wissen Technology is a niche global consulting and solutions company that brings unparalleled domain expertise in Banking and Finance, Telecom and Startups. Wissen Technology is a part of Wissen Group and was established in the year 2015. Wissen has offices in the US, India, UK, Australia, Mexico, and Canada, with best-in-class infrastructure and development facilities. Wissen has successfully delivered projects worth $1 Billion for more than 25 of the Fortune 500 companies. The Wissen Group overall includes more than 4000 highly skilled professionals. Wissen Technology provides exceptional value in mission critical projects for its clients, through thought leadership, ownership, and assured on-time deliveries that are always ‘first time right’. Our team consists of 1200+ highly skilled professionals, with leadership and senior management executives who have graduated from Ivy League Universities like Wharton, MIT, IITs, IIMs, and NITs and with rich work experience in some of the biggest companies in the world. Wissen Technology offers an array of services including Application Development, Artificial Intelligence & Machine Learning, Big Data & Analytics, Visualization & Business Intelligence, Robotic Process Automation, Cloud, Mobility, Agile & DevOps, Quality Assurance & Test Automation. We have been certified as a Great Place to Work® for two consecutive years (2020-2022) and voted as the Top 20 AI/ML vendor by CIO Insider. 

Read more
MARS Telecom Systems
at MARS Telecom Systems
2 candid answers
Nikita Sinha
Posted by Nikita Sinha
Hyderabad
4 - 8 yrs
Upto ₹20L / yr (Varies
)
skill iconC#
skill icon.NET
ASP.NET
Training and Development
Databases
+1 more

We are looking for a strong Backend Engineer with deep experience in C# / .NET Core who can build scalable APIs and backend services on AWS.


Key Responsibilities:

  • Develop and maintain backend services using C#, .NET Core
  • Build and optimize REST APIs
  • Work with databases (any DB experience is fine)
  • Deploy and maintain services on AWS
  • Collaborate with frontend, QA, and product teams

Required Skills:

  • 4+ years of backend development experience
  • Strong in C#, .NET Core, API development
  • Experience working on AWS (mandatory)
  • Solid understanding of software design and debugging


Read more
Jio Tesseract
TARUN MISHRA
Posted by TARUN MISHRA
Delhi, Gurugram, Noida, Ghaziabad, Faridabad, Bengaluru (Bangalore), Pune, Hyderabad, Mumbai, Navi Mumbai
5 - 40 yrs
₹8.5L - ₹75L / yr
Microservices
Architecture
API
NOSQL Databases
skill iconMongoDB
+33 more

JioTesseract, a digital arm of Reliance Industries, is India's leading and largest AR/VR organization with the mission to democratize mixed reality for India and the world. We make products at the cross of hardware, software, content and services with focus on making India the leader in spatial computing. We specialize in creating solutions in AR, VR and AI, with some of our notable products such as JioGlass, JioDive, 360 Streaming, Metaverse, AR/VR headsets for consumers and enterprise space.


Mon-Fri, In office role with excellent perks and benefits!


Key Responsibilities:

1. Design, develop, and maintain backend services and APIs using Node.js or Python, or Java.

2. Build and implement scalable and robust microservices and integrate API gateways.

3. Develop and optimize NoSQL database structures and queries (e.g., MongoDB, DynamoDB).

4. Implement real-time data pipelines using Kafka.

5. Collaborate with front-end developers to ensure seamless integration of backend services.

6. Write clean, reusable, and efficient code following best practices, including design patterns.

7. Troubleshoot, debug, and enhance existing systems for improved performance.


Mandatory Skills:

1. Proficiency in at least one backend technology: Node.js or Python, or Java.


2. Strong experience in:

i. Microservices architecture,

ii. API gateways,

iii. NoSQL databases (e.g., MongoDB, DynamoDB),

iv. Kafka

v. Data structures (e.g., arrays, linked lists, trees).


3. Frameworks:

i. If Java : Spring framework for backend development.

ii. If Python: FastAPI/Django frameworks for AI applications.

iii. If Node: Express.js for Node.js development.


Good to Have Skills:

1. Experience with Kubernetes for container orchestration.

2. Familiarity with in-memory databases like Redis or Memcached.

3. Frontend skills: Basic knowledge of HTML, CSS, JavaScript, or frameworks like React.js.

Read more
Codetasker Technologies
Bhagawatilal Suthar
Posted by Bhagawatilal Suthar
Surat
2 - 3 yrs
₹3L - ₹5L / yr
skill iconNodeJS (Node.js)
skill iconMongoDB
skill iconJavascript
skill iconExpress

Job Summary:

We are seeking an experienced Back-end Developer to join our IT team. You will be responsible for the server-side of web applications. If you have excellent programming skills and a passion for developing or improving applications, we would like to meet you.


As a Back-end Developer, you will work closely with our team to ensure system consistency and enhance the user experience. Ultimately, you should be able to develop and maintain functional and stable web applications that meet our company's needs.


Responsibilities and Duties:

  • Participate in the entire application lifecycle, focusing on coding and debugging
  • Write clean code to develop functional web applications
  • Troubleshoot and debug applications
  • Perform unit tests to optimize performance
  • Manage cutting-edge technologies to improve legacy applications
  • Collaborate with front-end developers to integrate user-facing elements with server-side logic
  • Gather and address technical and design requirements
  • Provide training and support to internal teams
  • Build reusable code and libraries for future use
  • Liaise with developers, designers, and system administrators to identify new features required


Skills and Qualifications:

  • Proven work experience as a Back-end Developer
  • In-depth understanding of the entire web development process (design, development, and deployment)
  • Hands-on experience with JS, ES6, Node.js, Express.js, MongoDB, building REST APIs, and GraphQL
  • Excellent analytical and time management skills
  • Strong teamwork skills with a problem-solving attitude
  • BSc/BE or BTech degree in Computer Science or a relevant field


Skills:

  • Node.js
  • MongoDB
  • JavaScript
  • Express
Read more
MHFAIndia
Vijayalakshmi M
Posted by Vijayalakshmi M
Chennai
1 - 4 yrs
₹1L - ₹4L / yr
Corporate Communications
Psychology

Roles and Responsibilities

1.

Manage client relationships, and facilitators relationship at MHFAI for training and post-training support.

2.

Ideate, design, and implement program that focused on post-training support for mental health first-aiders.

3.

Leverage the new products of MHFAI to the clients that ensures implementation of mental health by building tools and guidelines (for organized groups).

4.

Oversee and facilitate MHFAI instructors for training and upskilling.

5.

Monitor and coordinate the MHFAI Awards program with all the stakeholders involved.

6.

Draft and initiate scientific research, and create tools required at workplace to measure mental health.

7.

Plan and manage webinars, events and activities to promote the idea of mental health at workplaces and educational institutions.

8.

Draft, design, manage and implement guidelines / resources with focus on mental health for the benefit of organized groups.

9.

Keep up-to-date with the latest trends and best practices in Learning and Development and / or mental health, and incorporate them into our training programs.

10.

Manage the Learning and Development budget, ensuring that resources are allocated effectively and efficiently.

11.

Provide support in other operational functions of MHFA as needed.

Requirements:

1 to 3 years in clinical work and / or mental health training

Qualification: Msc. Counselling Psychology

Msc. Applied Psychology (any specialization, preferably HR Specialization ), MSW (Social Work)


Experience in Clinical Practice / Research

Exposure to mental health training and created content or training on Mental Health for Adult

Experience of having previously worked in organized group is desirable

Read less

Read more
Cllient is developing AI products for hospitality industry
Cllient is developing AI products for hospitality industry
Agency job
via Stalwart Themius by Jebin Joy
Navi Mumbai
1 - 4 yrs
₹4L - ₹12L / yr
skill iconNodeJS (Node.js)
skill iconMongoDB
Mongoose
skill iconExpress
skill iconGit

Stalwart Themius is hiring a Backend Developer - Node.js to join our client's team in Mumbai. The selected candidate will work on cutting-edge technology and product. He/She will gain experience and will stand an opportunity to be hands-on, collaborative and fluent in the latest server-side, web capabilities and technologies. This will include all aspects of the creative process from conceptualizing to completion including design, development, presenting ideas, and working with the leadership team.


  • Role: NodeJS Developer
  • Experience: 1 - 4 years
  • Location: Airoli, Navi Mumbai


Responsibilities:

  • Use your knowledge about High Availability, Load Balancing, Scalability, and Distributed Computing in order to design database architectures and data structures that can grow with our business 
  • Collaborate with Product, Engineering and Business teams to drive the architecture, design, development and deployment of our analytics and a reporting portal
  • Identify and address architecture challenges to ensure a robust, safe, securely accessible, highly available and highly scalable product that meets or exceeds customer and end-user expectations
  • Collaborate with leadership and technology teams on creative concepts, and then launch and shape the required design components for each presentation and/ or production
  • Able to work closely / collaborate with multiple product development teams including software developers


Primary Skills:

  • 1-4 years of experience with Node.JS
  • 1-4 years of experience with NoSQL (MongoDB)
  • Experience with Agile Software Development


Preferred Skills:

  • Knowledge of Software Deployment
  • Knowledge of IT Security for Web Services
  • Expert in using Revision Control Systems (Git)
  • Must have outstanding communication and collaboration skills


Benefits:

  • Competitive salary and benefits package.
  • Opportunity to work with a growing company.
  • Collaborative and supportive work environment.
  • Opportunities for professional development.
Read more
Gofrugal Technologies
Remote only
1 - 5 yrs
₹4L - ₹6L / yr
Solution selling
Product demonstration
Field Sales
Lead Generation

Personality we expect:

  • You are a hunter looking for opportunities to sell and maximize company revenue all the time in your territory
  • You will prepare and review the monthly / weekly plan for your territory. Collaborate with the RSMs and partners in the field to achieve as per plan
  • You believe in taking baby steps towards success, enjoy learning by doing and believe in building a strong network both in the market and within the company to take collaborate at the right time for success. You strongly believe domain, business and product knowledge and skill contribute to success and enjoy learning small modules in the product each day
  • You should be able to understand the nuances of customer decision making to increase win rates and for faster order closure. Need to show empathy and ability to understand customer needs and sells the benefit not product/company as the outcome of selling is the value or results they can experience rather than the features
  • You will have to participate in hackathon arranged by RSM periodically to accelerate progress on key initiatives and priorities and to build bonding within the team
  • You value your, other team members and customers time, love to plan your tasks for the next day session wise, measure your plan vs achievement each session and day wise and honestly share your experience, feedback, challenges, learning and emotions for the day in your daily report
  • You should have the flexibility to handle different levels and categories of customers. Right from the small retailers to medium to corporate level customers
  • You follow the systems and processes and utilize CRM tools effectively to ensure 100% quality information is entered in CRM for all the leads, prospects, customers and partners engagements
  • You love sharing your success and your learning not only with the area / regional team you work with but also with others as appropriate
  • You are expected to have strong negotiation skills and closure of the business deals profitably to GOFRUGAL
  • You need to establish trust in relationship with customer and gain the respect of the customer by ensuring the implementation delivers on the promise made during sales. You will be the go-to person understand his needs, addressing his unhappiness on a timely manner, keeping him happier thus accelerating business through references


Read more
JetSynthesys Pvt. Ltd.
at JetSynthesys Pvt. Ltd.
1 recruiter
Agency job
via Jobdost by Mamatha A
Remote, Pune
5 - 7 yrs
₹12L - ₹16L / yr
skill iconJavascript
skill iconNodeJS (Node.js)
skill iconPHP
SQL
skill iconC#
+12 more
leading marketing software provides mobile app developers a powerful set of solutions to grow their mobile apps.  technology platform enables developers to market, monetize, analyze and publish their apps. The company’s first-party content includes over 200+ popular, engaging apps and its technology brings that content to millions of users around the world. Company is headquartered in Palo Alto, California with several offices globally.
 
Company is a Certified Great Place to Work, one of Inc.’s Best Workplaces and a recipient of the 2019 Glassdoor Top CEO employee’s choice award. The San Francisco Business Times and Silicon Valley Business Journal awarded Company one of the Bay Area’s Best Places to Work in 2019, 2020 and 2021, and the Workplace Wellness Award in 2019 which recognizes businesses that are leaders in improving worker well-being.
 
We are looking for a Senior Full Stack Engineer to join our team! As a Senior Full Stack Engineer, you will lead our dashboards and backend engineering team and help oversee our AWS Cloud infrastructure. You will help build marketing tools to help our growth team, develop our web portal to interface with third-party developers and support backend services and data pipelines for our games. If you are a driven, results-focused engineer looking to work with a fun, collaborative team - we’d love to talk to you!
 
Location / time zone preferences: Mostly overlap with West Coast / PST time zone
Language preferences: English B1-B2 or above
 

Responsibilities:

    • Take the lead in building tools to increase the productivity of our business and product teams
    • Build client facing portal to support the submission and integration of games from external developers
    • Collaborate with teams in a range of disciplines
    • Clearly communicate challenges and progress to stakeholders
    • Adopt and learn new technologies

Basic Qualifications:

    • 5+ years professional experience in software development and a BS or MS in Computer Science or related field
    • Solid understanding of Javascript, NodeJS, PHP, SQL, C#
    • Strong knowledge of AWS Cloud architecture, services, and DevOps
    • Adhere to software design patterns and have knowledge of algorithms
    • Experience with databases and database programming (MySQL, NoSQL, etc.)
    • Comfortable understanding and implementing REST APIs, knowledge of AJAX patterns and principles
    • In-depth knowledge of modern HTML/CSS
    • Strong understanding of web architecture, security, cookies, reverse-proxies
    • Have a solid knowledge of web debugging tools (Firebug or Chrome Developer Console)

Pluses:

    • Bonus points for data warehouse experience (Snowflake, Redshift)
    • Experience in game programming and Unity development
    • Knowledge of unit testing and test driven development
    • A passion for games (of any type) as well as a passion for code
    • Knowledge of mobile gaming metrics and the mobile gaming industry

Perks:

    • Free medical, dental, and vision insurance
    • Work from home stipend on each paycheck
    • Competitive Salary
    • Flexible Time Off - work hard and take time when you need it
    • Interested? Send us your resume and let's talk!
 is an equal opportunity employer and considers qualified applicants without regard to race, gender, sexual orientation, gender identity or expression, genetic information, national origin, age, disability, medical condition, religion, marital status or veteran status, or any other basis protected by law.
Read more
The Blockjet Technologies
INAYAT HUSSAIN
Posted by INAYAT HUSSAIN
Bengaluru (Bangalore)
3 - 5 yrs
₹3L - ₹4L / yr
Graphic Designing

The ideal candidate will have strong creative skills and a portfolio of work which demonstrates their passion for illustrative design and typography. This candidate will have experiences in working with numerous different design platforms such as digital and print forms.

Responsibilities

Collaborate with the team to ensure consistency of designs across various media outlets Create compelling and effective logos, designs, print and digital media Maintain awareness of current industry and technology standards, social media, competitive landscape and market trends

Qualifications

Bachelor's degree in Graphic Design or related field 3-5 years of experience in graphic design Proficient in Adobe Creative Suite Strong communication, conceptual thinking, typography skills and design skills Portfolio of work

Read more
Octal Frames Technologies Pvt Ltd
Gopinath NAdig
Posted by Gopinath NAdig
Bengaluru (Bangalore)
4 - 6 yrs
₹9L - ₹13L / yr
skill iconReact.js
skill iconReact Native
skill iconJavascript
skill iconGitHub
skill iconDocker
+8 more
5+ years of technical web & mobile platforms / product development experience.
• Experience with ReactJS, React-Native, TypeScript, NodeJS, NestJS, Docker/Kubernetes
• Experience with developing for (Android, iOS)
• Has knowledge of & experience with relational and non-relational data stores
• Affinity with Data, database designs and BI tools (Power BI experience is a big +)
• Cloud Experience, well versed with Azure cloud stack
• Experience with Git (GitHub)/ Bitbucket
• Experience with microservices
• Experience with visual presentation layer programming
• Experience working with UI/UX designers
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos