
Strong Customer Success Manager / Implementation Manager / Post-Sales Delivery (B2B SaaS – US Customers) Profiles
Mandatory (Experience 1): Must have 3+ years of experience in Customer Success roles within B2B SaaS companies, primarily working with US-based customers.
Mandatory (Experience 2): Must have experience owning end-to-end customer onboarding and implementations, including requirement discovery, onboarding execution, go-live ownership, and early adoption success
Mandatory (Experience 3): Must have strong project management and customer communication skills, owning onboarding timelines, running regular customer check-ins, managing CXO-level stakeholders, and proactively flagging risks or blockers.
Mandatory (Experience 4): Must have worked in post-sales, non-quota-carrying roles focused on customer success, retention, and long-term relationship management (upsell is not mandatory)
Mandatory (Experience 5): Must have a conceptual understanding of SaaS products and APIs, with the ability to understand workflows, follow integration issues, and coordinate effectively with technical teams (hands-on coding not required).
Mandatory (Note): Must be willing to work in US time zones (approx. 4:30 AM IST onwards, Mon–Fri).
Mandatory (Company): B2B SaaS (Technical complex)

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Roles and Responsibilities:
Job Role:
- Utilize CAD System to prepare printed circuit board (PCB) documentation (e.g., schematic diagrams, layouts, assembly drawings and Bills of Material).
- Create documentation for the manufacture and fabrication of PCBs following PCB Department standards.
- Collaborative work with mechanical, firmware, thermal design, manufacturing test, and DVT engineers.
- Start to finish ownership of controller PCBAs – from specification to design, prototype, and manufacturing.
Required Skills:
- Relevant coursework or work experience.
- High-speed PCB design, board routing from scratch & simulations for EMI/EMC
- PDN analysis
- Experience in the selection and use of DSPs, microcontrollers, and programmable logic devices and their peripheral circuitry (signal conditioning, board-level power supplies.)
- Medium to high volume DFT and DFM.
- Experience in supervision of PCB layout, plane definition, and EMC optimization.
- Proficiency with basic EE tools (scopes, network analyzers, etc.)
- Embedded programming of DSPs and FPGAs in real-time control applications.
Preferred Skills:
- Knowledge of basic control theory, including the importance of sensor bandwidths, and design of compensation networks.
- Knowledge of automotive environmental, reliability, and safety requirements.
- Knowledge of automotive networking (e.g. CAN, LIN) standards.
- Knowledge in power semiconductors and switched-mode power conversion
Education:
- Bachelor or higher degree in Electrical Engineering or equivalent experience.
🔧 Key Responsibilities:
Design, develop, and maintain Salesforce applications using LWC, Apex, and Visualforce
Configure Salesforce, build workflows, and automate business processes
Collaborate with cross-functional teams to deliver robust technical solutions
Troubleshoot and resolve Salesforce issues efficiently
Ensure top-notch code quality through best practices, testing, and documentation
✅ Mandatory Skills:
CPQ (Must have), General Salesforce Development (apex and LWC).
Strong in Apex, Triggers, SOQL/SOSL, and Salesforce configuration
Experience with Salesforce Integration & Deployment Tools (Change Sets, ANT, Git)
Solid understanding of Salesforce Security Model & Governor Limits
You will be part of a team that is responsible for developing the one the best plugins for the modular furniture industry ever created for SketchUp. We at Prolance Services are on a mission to develop and deliver a revolutionary platform that will ultimately change the way the industry itself operates.
Responsibilities
- Write clear quality code for SketchUp plugins using Ruby and JS
- Interact with the software architecture team and convert ideas into workable features
- Interact with UX designers and convert the designs to workable UI
- Interact with REST APIs to fetch and push data
- Detect and troubleshoot software issues at the code level
Qualifications
- Strong knowledge of Ruby and JavaScript
- Working knowledge of SketchUp 2018 (or higher) is a huge advantage
- Strong debugging and troubleshooting skills
- 3+ years of development experience
Responsibilities
• Build high quality systems and applications that solve key challenges for the customer
• Collaborate with product management and engineering teams to elicit and understand their requirements, challenges and develop potential solutions
• Proactively identify areas of improvements, come up with innovative solutions, and drive adoption
• Push boundaries on infrastructure and cost optimisation, reusability, simplicity and scalability • Own significant engineering projects end-to-end
• Sign-off on all significant architectures and technical designs regardless of front-end or back-end.
• Translate business requirements to tangible engineering deliverables
• Setup and streamline processes and introduce best practices to improve the overall efficiency and throughput of the engineering team
• Be an effective mentor and help in building capacity in the larger team, strategize and work towards helping junior engineers grow
• Stay current with latest tools, technologies, methodologies and ideas; spread the knowledge and conduct effective POCs to demonstrate applicability and benefits
Requirements
• 15+ years of strong experience in developing highly scalable backend and middle tier enterprise applications.
• Strong experience with large volume batch and real-time data processing applications
• Experience building enterprise SaaS applications. Strong knowledge of AWS.
• Programming Languages: Java (must have), Python (good to have)
• BS/MS in Computer Science or equivalent from premier institutes
• Strong in problem solving, data structures and algorithm design.
• Clear Object Oriented Design and Design Pattern concepts
• Significant experience working with non-functional requirements such as performance, security, compliance, automation etc.
• Experience developing AI-based solutions is a big plus.
• Comfortable working in a fast paced startup environment.
• Strong communication and collaboration skills.
• Attention to detail
- Building up and leading the Testing Team to the success of project
- Defining the scope of testing within the context of each release / delivery
- Deploying and managing resources for testing
- Applying the appropriate test measurements and metrics in the product and the Testing Team
- Planning, deploying and managing the testing effort for any given engagement.
1. ACSM or CSP(SM) or PSM(III) certified (Preferred CSP(SM))
2. SAFe(SA) or SAFe(SM)
Qualifications - Added Advantage
3. PMI- ACP
4. PMP
5. ICP-ACC
Experience-
6+ solid experience on Scrum Mastery facilitation/leading, medium/Complex projects involved multiple technologies (Web, Mobile, Backend, API etc)
Expected Skills
- Sound knowledge in Agile Methodology ( Lean,Agile,Scrum,SAFe) Proven servant leadership
- Conflict resolution capability
- Building high performance Teams
- Identify impediments and eliminate in a timely fashion.
- Experienced working with Mobile App/Web/ Backend development teams.
- Deliver projects in challenging circumstances
Digital Marketing Manager Job Description:
We are searching for a highly-creative digital marketing manager to lead our marketing team. In this position, you will be responsible for all aspects of our marketing operations. Your central goal is to help grow our brand’s influence locally while also increasing brand loyalty and awareness.
Your duties will include planning, implementing, and monitoring our digital marketing campaigns across all digital networks. Our ideal candidate is someone with experience in marketing, art direction, and social media management. In addition to being an outstanding communicator, you will also demonstrate excellent interpersonal and analytical skills.
Responsibilities:
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- Identify the latest trends and technologies affecting our industry.
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