
Strong Customer Success Manager / Implementation Manager / Post-Sales Delivery (B2B SaaS – US Customers) Profiles
Mandatory (Experience 1): Must have 3+ years of experience in Customer Success roles within B2B SaaS companies, primarily working with US-based customers.
Mandatory (Experience 2): Must have experience owning end-to-end customer onboarding and implementations, including requirement discovery, onboarding execution, go-live ownership, and early adoption success
Mandatory (Experience 3): Must have strong project management and customer communication skills, owning onboarding timelines, running regular customer check-ins, managing CXO-level stakeholders, and proactively flagging risks or blockers.
Mandatory (Experience 4): Must have worked in post-sales, non-quota-carrying roles focused on customer success, retention, and long-term relationship management (upsell is not mandatory)
Mandatory (Experience 5): Must have a conceptual understanding of SaaS products and APIs, with the ability to understand workflows, follow integration issues, and coordinate effectively with technical teams (hands-on coding not required).
Mandatory (Note): Must be willing to work in US time zones (approx. 4:30 AM IST onwards, Mon–Fri).
Mandatory (Company): B2B SaaS (Technical complex)

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Criteria
Mandatory
Strong Product / Business Analytics profile, with a focus on B2C digital products
Mandatory (Experience 1): Must have 2+ YOE in Consumer analytics for Product / Marketing / Business / Consumer behaviour Insights for B2C Products (Don't want logistics, operations or supply-chain focused analytics profiles, they should have worked on consumer-side analytics)
Mandatory (Experience 2): Must have hands-on experience with data analysis tools (SQL or Excel or Python or R)
Mandatory (Experience 3): Must have hands-on experience with KPI dashboard creation and visualization platforms (Tableau, Power BI among others) for effective reporting at various organizational levels
Mandatory (Company): B2C product companies offering digital / Tech products (such as Fintech, EdTech, AdTech, TravelTech)
Mandatory (Exclusion): Avoid all e-commerce companies like Meesho, Amazon, Flipkart, Swiggy, as their scope of work is limited and irrelevant to their requirement.
Note: Candidates must be from B2C tech product companies where the core user experience is driven by the technology itself—not from companies like Ola, Swiggy, Zepto, Zomato, Uber, where the user experience is shaped by a tangible service (e.g., food delivery or cab rides).
Mandatory (Stability): Minimum 2 years per role required. One short stint is acceptable if there’s a long tenure (eg: 5+ years) in a prior role. Frequent job changes are straight rejects.
Note: Total years of experience must not exceed 4 years.
Senior Data Engineer Job Description
Overview
The Senior Data Engineer will design, develop, and maintain scalable data pipelines and
infrastructure to support data-driven decision-making and advanced analytics. This role requires deep
expertise in data engineering, strong problem-solving skills, and the ability to collaborate with
cross-functional teams to deliver robust data solutions.
Key Responsibilities
Data Pipeline Development: Design, build, and optimize scalable, secure, and reliable data
pipelines to ingest, process, and transform large volumes of structured and unstructured data.
Data Architecture: Architect and maintain data storage solutions, including data lakes, data
warehouses, and databases, ensuring performance, scalability, and cost-efficiency.
Data Integration: Integrate data from diverse sources, including APIs, third-party systems,
and streaming platforms, ensuring data quality and consistency.
Performance Optimization: Monitor and optimize data systems for performance, scalability,
and cost, implementing best practices for partitioning, indexing, and caching.
Collaboration: Work closely with data scientists, analysts, and software engineers to
understand data needs and deliver solutions that enable advanced analytics, machine
learning, and reporting.
Data Governance: Implement data governance policies, ensuring compliance with data
security, privacy regulations (e.g., GDPR, CCPA), and internal standards.
Automation: Develop automated processes for data ingestion, transformation, and validation
to improve efficiency and reduce manual intervention.
Mentorship: Guide and mentor junior data engineers, fostering a culture of technical
excellence and continuous learning.
Troubleshooting: Diagnose and resolve complex data-related issues, ensuring high
availability and reliability of data systems.
Required Qualifications
Education: Bachelor’s or Master’s degree in Computer Science, Engineering, Data Science,
or a related field.
Experience: 5+ years of experience in data engineering or a related role, with a proven track
record of building scalable data pipelines and infrastructure.
Technical Skills:
Proficiency in programming languages such as Python, Java, or Scala.
Expertise in SQL and experience with NoSQL databases (e.g., MongoDB, Cassandra).
Strong experience with cloud platforms (e.g., AWS, Azure, GCP) and their data services
(e.g., Redshift, BigQuery, Snowflake).
Hands-on experience with ETL/ELT tools (e.g., Apache Airflow, Talend, Informatica) and
data integration frameworks.
Familiarity with big data technologies (e.g., Hadoop, Spark, Kafka) and distributed
systems.
Knowledge of containerization and orchestration tools (e.g., Docker, Kubernetes) is a
plus.
Soft Skills:
Excellent problem-solving and analytical skills.
Strong communication and collaboration abilities.
Ability to work in a fast-paced, dynamic environment and manage multiple priorities.
Certifications (optional but preferred): Cloud certifications (e.g., AWS Certified Data Analytics,
Google Professional Data Engineer) or relevant data engineering certifications.
Preferred Qualifica
Experience with real-time data processing and streaming architectures.
Familiarity with machine learning pipelines and MLOps practices.
Knowledge of data visualization tools (e.g., Tableau, Power BI) and their integration with data
pipelines.
Experience in industries with high data complexity, such as finance, healthcare, or
e-commerce.
Work Environment
Location: Hybrid/Remote/On-site (depending on company policy).
Team: Collaborative, cross-functional team environment with data scientists, analysts, and
business stakeholders.
Hours: Full-time, with occasional on-call responsibilities for critical data systems.
Role Summary
The Junior Manual Tester will support the QA team in testing Android, iOS, and web
applications. This role is suited for someone starting their career in software testing who is
eager to learn test design, execute manual test cases, identify defects, and collaborate with
the development team. Training and guidance will be provided to help the candidate grow
within the QA function.
Key Responsibilities
1. Requirement Understanding
●Review basic business and functional requirements to understand feature
expectations.
●Ask questions and clarify uncertainties with senior testers or product managers.
●Participate in requirement review meetings when needed.
2. Test Planning Support
●Assist in preparing simple test plans under guidance.
●Help identify key areas that require testing.
●Contribute to preparing basic test datasets.
3. Test Case Creation & Documentation
●Write simple, clear, and structured test cases for assigned modules.
Maintain and update test cases in tools such as JIRA or Zephyr Scale.
●Document expected vs. actual results with accuracy.
4. Test Execution
●Execute manual test cases on web browsers and mobile devices
(Android/iOS).
●Perform basic functional, UI, usability, and regression testing.
●Carry out cross-browser and cross-device testing as instructed.
5. Defect Reporting & Management
●Identify and log defects with clear steps to reproduce, screenshots, and observations.
● Track defects using JIRA and coordinate with developers for retesting.
● Verify fixed defects and ensure proper closure.
6. Exploratory Testing
●Conduct exploratory and ad-hoc testing to uncover additional issues beyond scripted scenarios.
●Highlight unusual behaviors and potential edge cases to the QA team.
7. Test Reporting
●Provide daily updates on test progress, issues, and blockers.
●Assist in preparing concise test summary reports at the end of each test cycle.
8. Basic Non-Functional Testing Exposure
●Perform basic checks related to performance, compatibility, and security under guidance.
●Validate application behavior across different browsers, OS versions, and devices.
9. Test Environment & Test Data Support
●Assist in setting up test devices, browsers, and environments.
●Prepare simple test data for positive, negative, and edge case scenarios.
●Inform developers or DevOps teams about any environment-related issues.
10. Collaboration & Continuous Learning
●Participate in Agile ceremonies including daily stand-ups, sprint planning, and retrospectives.
●Work closely with senior testers, developers, and product owners.
●Learn and adopt new testing tools, techniques, and QA best practices.
11. Optional (Preferred but Not Mandatory): Automation & API Testing Exposure
●Understand basic automation concepts by collaborating with automation engineers.
● Execute simple automated scripts if required.
● Perform basic API testing using Postman (status code and response validation).
Required Skills
● Bachelor’s degree in Computer Science, Information Technology, or a related field.
● Completion of a Manual Testing Course covering software testing fundamentals
● 1 year of experience in Manual Testing
● Basic understanding of software testing concepts, SDLC, and STLC.
● Familiarity with mobile and web applications.
● Good analytical and problem-solving skills.
● Strong attention to detail and ability to follow instructions.
● Basic knowledge of JIRA or any bug-tracking tool (training can be provided).
● Good Proficiency in English, written and verbal, and teamwork skills.
Preferred Skills (Nice to Have)
● Exposure to Postman or basic API testing.
●Understanding of JSON/XML data formats.
●Familiarity with automation tools such as Selenium or Espresso.
Why Join SurveyHeart
At SurveyHeart, we’re building a platform that empowers creators, educators, and businesses to engage through intelligent surveys and quizzes.
As part of our Testing team, you’ll work in a collaborative environment where Accuracy, speed, and accountability drive everything we do.
You’ll be trusted to take ownership, experiment boldly, and directly impact the growth of one of India’s most loved SaaS platforms.
Location: Gurgaon, Pune, Bhopal, Jaipur, Chennai, Bangalore
Work Mode: Hybrid (2 days WFO)
Experience Required: 5+ Years
Notice Period: Immediate Joiners Preferred
Job Overview
We are seeking a highly experienced Angular Developer to join Deqode’s frontend engineering team. You will be responsible for creating dynamic and responsive applications using Angular best practices and frameworks
Key Responsibilities
- Develop and enhance enterprise-grade web applications using Angular.
- Translate design wireframes into high-quality code.
- Build reusable components and front-end libraries for modular development.
- Optimize application performance for speed and scalability.
- Conduct unit testing and debugging to ensure application stability.
- Collaborate with backend developers and designers.
Required Skills
- Proficiency in Angular (v9+), TypeScript, RxJS, and Angular CLI.
- Strong understanding of HTML5, SCSS, CSS3, and responsive UI design.
- Experience integrating REST APIs and third-party services.
- Familiarity with testing frameworks like Jasmine/Karma.
- Experience with Git version control and CI/CD pipelines.
- Ability to write maintainable, modular, and testable code.
Must-Have Qualifications
- Bachelor's degree in Computer Science, Engineering, or related field.
- 5+ years of development experience in Angular.
- Strong communication and team collaboration skills.
- Ability to adapt quickly in a fast-paced Agile environment.
Desired Candidate:
• Bachelors or Masters degree from top college in India or abroad
• 2+ years of Experience including experience in leading and managing SEO (on page,
off page and content) and other aspects of digital marketing
• Experience in optimizing landing pages and user funnels
• Strong knowledge of website analytics tools (Google Analytics, Webmaster Tools,
Similarweb) and keyword research tools (Keyword Planner, SEMRush)
• Strong analytical skills and data-driven thinking – need to think about the big picture
while effectively managing details
• Experience in Affiliate marketing will be a plus
• Proven track record in driving organic traffic growth for an internet or ecommerce company
Key Functions:
• Work on all SEO aspects including on page (user experience, content, meta tags,
URL structure) and off page (link quality, relevance, anchor text) factors
• Keyword research and competitor keyword analysis to optimize existing content and
uncover new opportunities
• Meet and over-achieve targets on keyword rankings (SERPs) and organic traffic by
working with a goal focused approach
• Identify web trends and insights, and optimize UX and performance based on the
insights
• Plan, execute, and measure experiments and conversion tests while brainstorming
new and creative growth strategies
• Continuously collaborate with Product team (tech, design & content) to create landing
pages and optimize user experience
• Collaborate with agencies and other vendor partners for PR & print media
Keywords:
Digital Marketing, Search Engine Optimization, SEO, SEM, PPC, Online Marketing, On Page, Off Page, Internet Marketing, Social Media, Keyword Optimization, Team Lead, Google Analytics, Webmaster Tool, WMT, Link Building, Product Company, Information Architecture, Consumer Internet, SEO Expert
About Sunstone
Sunstone is a leading higher education service provider that works with academic institutions in up-skilling students for employability. Sunstone offers career oriented training interventions for undergraduate and postgraduate students at 30+ institutions across 25 cities.
Sunstone’s training programs are industry endorsed to enhance employability. These programs are designed for hybrid delivery with unparalleled focus on soft skills and personality development. Sunstone’s focus is to provide students with holistic educational experience.
We are looking for a full stack Java Developer with an experience of 1+ years. The individual should have good technical knowledge of Core Java, Sql, Spring, Spring Batch, Spring Boot, Apache Spark. Exposure to sql databases like Oracle, Mysql, Microsoft Sql is a must. Any experience / knowledge / certification on Cloud technology preferrably Microsoft Azure is good to have. Exposures to non sql databases like Neo4j or Document database is again good to have.
The individual should have good knowledge of design patterns and also be able to implement them in desired conditions. Finally the individual should be smart and look to provide solutions for problems.
Title:- Jira Consultant
Location:- Indore/Bangalore/Pune/Gurgaon
Contract Duration: 6-12 months
Job Description
Understand our business and advise on the best way to use JIRA
Help implement governance of our JIRA usage
Ensure JIRA projects are standardised for development teams
Document our usage of JIRA
Create training material for new hires
SME on workflow, plugins and all JIRA functionality
Consult with teams on how to use JIRA effectively – PMO, PLM Team, Solution Team, Leadership, Business Analysts, Tribe Leads, etc
Setup and maintain reports
Advise on best practices for maintaining JIRA.
Experience required
Experience of designing and managing large scale JIRA deployments in software development environments using agile.











