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Customer Success Jobs in Pune

Explore top Customer Success Job opportunities in Pune for Top Companies & Startups. All jobs are added by verified employees who can be contacted directly below.

Customer Success - LMS/AMS
Customer Success - LMS/AMS

Founded 2015
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Remote, Pune
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3 - 5 years
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Best in industry4 - 7 lacs/annum

Job Description:   1.       Candidate must have excellent client facing verbal and written business Communication skills (this should be the first point near the top) 2.       Candidate must be detail focused and able to successfully manage multiple concurrent tasks. 3.       Candidate must be self-driven, with excellent time management skills and be able to work with limited oversight 4.       Perform content loading, set up, testing, and troubleshooting in order to ensure flawless integration of all courseware. 5.       Build LMS programs/ curriculums/ assignments. 6.       Verify LMS learner data and profiles to ensure appropriate learning is delivered to the target audience(s). 7.       Work with IT and support all upgrade, new release, configuration change processes for LMS system enhancements. 8.       You will be an integral member of a team responsible for quickly resolving LMS helpdesk tickets, and other LMS related technical queries. 9.       You will be critical in maintaining ongoing communication and resolving LMS queries and tickets of our customers. 10.   You will be working directly with the ticket requestors and stakeholders from these groups in resolving tickets and queries or working on specific LMS-oriented projects or tasks. 11.   Creating and managing trainings, curriculums and certifications on the LMS. 12.   Managing the LMS according to established standards. 13.   Troubleshooting issues arising out of the LMS from an end-user perspective. 14.   Creating and managing user assignment profiles 15.   Creating and managing internal communications and notifications 16.   Provide learning management system (LMS) training and support to end-users. 17.   Manage learner profiles in the LMS database and administer requests, updates, and terminate as needed 18.   Research and resolve LMS functionality issues. 19.   Must be proficient in understanding the interoperability standards like SCORM, AICC and IMS etc.

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Nilesh Gundecha
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Nilesh Gundecha
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Account/Client Servicing executive - ERP Implementation
Account/Client Servicing executive - ERP Implementation

Founded 2015
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Pune, Hyderabad, Bengaluru (Bangalore), Mumbai
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1 - 4 years
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Best in industry3 - 5 lacs/annum

Job Description - ERP Implementation Executive Profile: We are looking for candidates with good accounts knowledge and good communication skills, who can work with our clients for implementing ERP product and provide training & support on demand basis. Visiting the customer premises and provide training of our ERP solution. Address the customer queries and provide response on time. Analyse the financial statements to incorporate in the software. Ideal candidates should have : Good Communication, analytical skills and should be well versed with accounting terminologies. 2+ years of experience in accounts / book keeping Willing to work on weekends. Experience in handling society accounts / software products and knowledge on flat / association management is a plus Education Qualification : B.Com / M.Com or relevant degree CTC - INR 5 lacs ( Negotiable as per the talent)

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Deepmala Agrawal
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Deepmala Agrawal
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