Cutshort logo
For Employers
Growing Stars Consulting Private Limited's logo

Quality Analyst

MOHAMMAD FAIZ's profile picture
Posted by MOHAMMAD FAIZ
2 - 7 yrs
₹3L - ₹5L / yr
Delhi, Gurugram, Noida, Ghaziabad, Faridabad
Skills
Quality audit
Audit management
Customer Service
Customer Relationship Management (CRM)
Customer Support
Customer Success
Customer Retention
Business Process Outsourcing (BPO)

Now Hiring: Quality Analyst – BPO Operations | Location: Gurugram (Onsite)


Job Title: Quality Analyst

Work Location: Gurugram (Onsite)


Education:

  • Minimum qualification: Graduate


Experience:

  • 2 to 8 years of total work experience
  • Minimum 2 years of experience as a Quality Analyst in a BPO (on paper) is mandatory


Key Responsibilities

  • Evaluate live and recorded calls to ensure service quality standards
  • Monitor and analyze: Team performance and team strength | Call duration and Average Handling Time (AHT)
  • Provide structured and actionable feedback to agents
  • Conduct regular call calibration sessions
  • Maintain daily/weekly audit count logs
  • Ensure adherence to quality frameworks and feedback mechanisms
  • Perform DIP checks and maintain accuracy of quality reports
  • Prepare quality analysis reports using basic Excel


Required Skills

  • Excellent verbal communication in both Hindi and English
  • Strong attention to detail and process orientation
  • Working knowledge of Basic Excel
  • Experience in call audits, feedback processes, and DIP checks
Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About Growing Stars Consulting Private Limited

Founded :
2023
Type :
Products & Services
Size :
20-100
Stage :
Bootstrapped

About

N/A

Company social profiles

N/A

Similar jobs

A  global business process management company
A global business process management company
Agency job
via Jobdost by Saida Pathan
Pune, Bengaluru (Bangalore), Chennai, Mumbai, Gurugram, Nashik
5 - 10 yrs
₹20L - ₹22L / yr
skill iconData Science
Kofax
Data Scientist
skill iconMachine Learning (ML)
Natural Language Processing (NLP)
+5 more

B1 – Data Scientist  -  Kofax Accredited Developers

 

Requirement – 3

 

Mandatory –

  • Accreditation of Kofax KTA / KTM
  • Experience in Kofax Total Agility Development – 2-3 years minimum
  • Ability to develop and translate functional requirements to design
  • Experience in requirement gathering, analysis, development, testing, documentation, version control, SDLC, Implementation and process orchestration
  • Experience in Kofax Customization, writing Custom Workflow Agents, Custom Modules, Release Scripts
  • Application development using Kofax and KTM modules
  • Good/Advance understanding of Machine Learning /NLP/ Statistics
  • Exposure to or understanding of RPA/OCR/Cognitive Capture tools like Appian/UI Path/Automation Anywhere etc
  • Excellent communication skills and collaborative attitude
  • Work with multiple teams and stakeholders within like Analytics, RPA, Technology and Project management teams
  • Good understanding of compliance, data governance and risk control processes

Total Experience – 7-10 Years in BPO/KPO/ ITES/BFSI/Retail/Travel/Utilities/Service Industry

Good to have

  • Previous experience of working on Agile & Hybrid delivery environment
  • Knowledge of VB.Net, C#( C-Sharp ), SQL Server , Web services

 

Qualification -

  • Masters in Statistics/Mathematics/Economics/Econometrics Or BE/B-Tech, MCA or MBA 

 

Read more
Remote only
2 - 8 yrs
₹10L - ₹45L / yr
django
skill iconPython
python

About Wokelo:

Wokelo.ai is a Gen-AI platform for investment research and insights. We are reimagining the future of work by unlocking human-like syntheses at scale. Our platform leverages proprietary technology and state-of-the-art LLM models to uncover rich insights and produce high fidelity analysis in minutes (read more about us here).

Wokelo is being leveraged by leading Private Equity, Investment Banks, Corporate Strategy,

Venture capital and Fortune 500 firms. We are headquartered in Seattle with a lean team co-located in the US and India. Our journey has attracted the backing of renowned venture funds and AI pioneers. We are looking for someone to help us scale up the business from 0 to 1.


What is in it for you:

• Opportunity to work in a disruptive first of its kind platform in the Generative AI-SAAS space

• Grow with us as we scale up, opportunity to build a category defining startup 

• Work in production grade environment employing various Gen-AI models at scale  

• Strong learning curve across NLP, ML models, LLM ops, DevOps, agent architectures, observability platforms

• Compensation and ESOPs commensurate for a founding member

• Remote/flexible work environment with travel relocation options to US/MENA/EMEA regions



Qualifications:

• 2+ years of experience in software development. Demonstrated ability to design customer-

focused, architecturally robust solutions that provide best-in-class software experiences for

our users

• In-depth programming knowledge of Python and Django (proficiency is must have)

• Prior experience in developing a SaaS platform (a strong plus)

• Prior experience in NLP engineering and building ML models (preferred)

• Prior experience in working with SQL/NoSQL databases is preferred

• Tech architecture/DevOps background is preferred, not mandatory

• Basic understanding of LLMs, RLHF, transformers, embeddings

• Strong understanding of Test Automation and integration of Testing with the development

process

• Champion of an engineering culture that emphasizes QA, Agile, DevOps, and CI/CD

• A pragmatic problem-solver who can identify the essence of a problem and deliver simple,

elegant solutions to that problem.

• Hustle attitude to be able to deliver and work on several products/features at the same time.

• Proficiency with distributed systems built on cloud infrastructure (Azure, AWS)

• Micro-services and serverless architecture. Understanding of Docker, Kubernetes


Read more
Propeltech Labs India Pvt Ltd
at Propeltech Labs India Pvt Ltd
2 candid answers
Thuriha C
Posted by Thuriha C
Chennai
3 - 8 yrs
₹5L - ₹10L / yr
Firewall
Routing & Switching
VLAN
Firewall administration
SSL VPN
+1 more

As a Network Engineer at Propel, you will play a vital role in designing, implementing, and maintaining our network infrastructure to ensure optimal performance, security, and scalability. You will work closely with cross-functional teams to develop and support network solutions that align with business objectives and industry best practices.


Responsibilities 


• Design, implement, and maintain network infrastructure, including LAN, WAN, and wireless networks, Site to Site and Client to Site VPN to support business operations and growth.

• Develop and implement network security strategies, including firewall policies, intrusion detection and Prevention (IDS/IPS), access control and CCTV systems, to safeguard company data and resources.

• Configure, troubleshoot, and optimize network devices such as routers, switches, firewalls, High availability, L3/L2/PoE Switches and load balancers, QoS.

• Configure VLan and segregate access between different teams

• Perform hardware troubleshoot such as port failure, system crash, hardware failure etc.,

• Design and implement patch panels and cabling

• Monitor network performance and ensure system availability and reliability. Identify areas for improvement, implementing network optimization and redundancy solutions as needed.

• Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations

• Collaborate with other IT teams to evaluate and recommend networking solutions for application and infrastructure projects.

• Implement security tools, policies, and procedures in conjunction with the company’s security team

• Perform network maintenance and system upgrades including service packs, patches, hot fixes, firmware and security configurations

• Monitor system resource utilization, trending, and capacity planning

• Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure.

• Monitor network performance on the availability, utilization, throughput, jitter and latency and test for weaknesses.

• Perform Vulnerability assessment Pen testing at network level and mitigate issues

• Create and maintain network documentation, diagrams, and configurations.

• Knowledge of common security vulnerabilities and OWASP vulnerabilities

• Provide support for critical network incidents on shift basis to support 24x7 model on need basis.

• Exploring automations to integrate for managing networks and provide timely network alerts

• Use ticketing system to document requests, track changes, and explain resolutions


Requirements:


• Bachelor's degree in computer science, Engineering, or a related field.

• 4+ years of experience as a Network Engineer or similar role, with a focus on implementing and managing complex network environments.

• Deep understanding of networking protocols, such as DNS, DHCP, CIDR, IPSEC TCP/IP, BGP, OSPF, and MPLS.

• Proficiency with network hardware, including routers, switches, firewalls, and load balancers from vendors like Fortinet, Cisco etc.,

• Strong knowledge of network security best practices and technologies, such as firewalls, VPNs, and intrusion detection systems.

• Experience with network monitoring and management tools

• Excellent troubleshooting and problem-solving skills and a commitment to continuous improvement.

• Strong communication and collaboration skills, with the ability to work effectively in a fast-paced, agile environment.


Nice-to-Have: 


• Relevant networking certifications, such as CCNP, CCIE, JNCIP, or JNCIE.

• Experience with software-defined networking (SDN) and network automation technologies, such as Ansible, Python, or REST APIs.


Others:


• Common application/ web security and OWASP vulnerabilities

• Encryption algorithms to protect sensitive information

• PII, PCI, HIPPA, and GDPR compliance and how to implement

• Finding the vulnerabilities of the third-party components/ libraries

• Understanding security breaches of data-in-transit and data-at-rest and its implementation


Read more
Vithamas Technologies Pvt LTD
Mysore
2 - 3 yrs
₹5L - ₹15L / yr
skill iconAndroid Development
skill iconKotlin
skill iconJava
Model-View-View-Model (MVVM)
RxJava
+7 more

Roles & Responsibilities: 2-3 years of Experience developing mobile apps.  Have an Experience indeveloping nativeAndroid apps(depth knowledgeof Android SDK, NDK)  Depth knowledgeof SQLite andRoom  Excellentin JAVA, Kotlin language with agooddebugging Skills  Expertin usingAndroid StudioandGit .  Developing universalapplication, which can run on most available androiddevices.  Must have good understanding ofObject-OrientedProgramming  Good eye formobileapp designand productsense  Experience in cross platformToolslike Appcelerator  Internallymotivated, abletowork proficiently both independently and in a team environment.  Good communication skills with both internal teammembers and external business stakeholders  Strong initiativeto find ways to improve solutions,systems, and processes.  Experience ofworking onAndroid Studio.  Good in data structure and Algorithms.  Very Sound knowledge of Android Components.


Candidate Required: • Excellentcommunication skills • ProficientinmobileappUI development and bestpractices • Ability to understand that business needsmay shift yourpriorities and adjustaccordingly • Exceptionalwritten and oral communicationskills. • Exceptional interpersonalskills, with a focus on listening and questioningskills. • Proven analytical and problem-solving abilities. • Ability to effectively prioritizeand execute tasksin ahigh-pressure environment

Read more
Casey Group
Priyanka Dash
Posted by Priyanka Dash
Jagatsinghpur
1 - 3 yrs
₹3.5L - ₹3.7L / yr
Communication Skills
Sales
Marketing
Business Development

Responsibilities:


.Create exclusive distributors, exclusive super stockists and business associates for the company towards business growth.

.Guide, coordinate and make strategic marketing plans for the sales team working under his jurisdiction.

.Finding and developing new markets and improving sales.

.Keep abreast with stock reports, inventory, product orders, re-order etc.

skills.


Requirements:


.Bachelor's degree in business, marketing or a related field.

.Experience in sales, marketing or related field.

.Strong communication skills.

.Excellent organizational skills.

.Proficient in Word, Excel, Outlook, and Powerpoint.

Read more
Getinz
at Getinz
11 recruiters
Suganya Kannan
Posted by Suganya Kannan
Remote only
5 - 8 yrs
₹10L - ₹15L / yr
Software Testing (QA)
Test Automation (QA)
Appium
Selenium
skill iconJava
+4 more
  • B.Tech in Computer Science/Information Technology or related field with 5-7 years of relevant experience
  • Strong hand in Data Structures and Algorithms
  • Proficiency in Java language, Collection & Maps, Exceptional Handling, Object-Oriented Concepts, Design Patterns, Multithreading, and File I/O
  • Expertise in Mobile App Automation with Espresso, Appium and/or XCUITest is a must
  • Experience in Android Activity life cycles, Android Versions- Builds and apks, App development
  • Having solid understanding of tools - jUnit, TestNG, Git Commands, Jenkins Job Setup, Gradle, Maven, and CI/CD
  • Candidate with knowledge of Swift, XCUITest, XCUI Tests Scripting, Test Framework Knowledge, Scheme Creation, Cloud Device Management, XCUI Performance and Profiling, XCUI Coverage, SonarCube and Xcode is preffered
  • Decent experience in Server Automations, Rest Services, and Controllers, Server Testcases, Jar/war Deployment, SpringBoot, Backend architecture, MySQL/NoSQL, mongo, Redis, Zookeeper
Read more
Valuefy Solutions
at Valuefy Solutions
2 recruiters
Asha Shinalkar
Posted by Asha Shinalkar
Remote only
2 - 6 yrs
₹7L - ₹14L / yr
skill iconNodeJS (Node.js)
skill iconMongoDB
skill iconExpress
A backend developer is an engineer who can handle all the work of databases, servers, systems engineering and clients. Depending on the project, what customers need may be a mobile stack, a Web stack, or a native application stack.
You will be responsible for -
● Build reusable code and libraries for future use.
● Own & build new modules/features end-to-end independently.
● Collaborate with other team members and stakeholders.

Great to have’s: Must have skills or competencies.
●Thorough understanding of Node.js, JavaScript, its quirks, and workarounds.
● Excellence in at least one framework like strongloop loopback, express.js, sail.js etc.
● Excellence in at least one Javascript framework like, vue.js, Ember, React or Backbone.
● Basic architectural understanding of modern day web applications
● Diligence for coding standards
● Must be good with git and git workflow
● Experience of external integrations is a plus
● Working knowledge of AWS, GCC, Azure
● Expertise with linux based systems
● Experience with CI/CD tools like jenkins is a plus.
● Experience with testing and automation frameworks.
● Extensive understanding of RDBMS systems
Read more
Dacway
at Dacway
1 recruiter
Pratik Gade
Posted by Pratik Gade
Pune, Solapur
0 - 3 yrs
₹3L - ₹4.5L / yr
DART
skill iconFlutter
skill iconiOS App Development
skill iconAndroid Development
API
• The Flutter Mobile Developer will create multi-platform apps for iOS and Android using Google's new Flutter development framework.
• Prior experience developing with Flutter is preferred
• Experience developing with Dart, whether with Flutter or for the web, is required.
• Experience with third-party libraries and APIs
Read more
Incruiter
at Incruiter
1 recruiter
Nisa K
Posted by Nisa K
Remote only
1 - 2 yrs
₹1L - ₹3L / yr
Recruitment/Talent Acquisition
Recruitment
Human Resources (HR)
You will be responsible for:
● Prepare Job Descriptions
● Work on all open positions
● Learn Sourcing through Naukri
● Evaluate CVs for the role
● Conduct the telephonic interviews
● Conduct Candidate Assessments
● Coordinate Hiring Process for shortlisted candidates
● Coordinate the Offer to Joining process
● Arrange Campus Placement Drives
● Understand Staffing & Placement Agencies Onboarding
Read more
Nisum Technologies
at Nisum Technologies
8 recruiters
Rohith Kumar Racharla
Posted by Rohith Kumar Racharla
Hyderabad, Pune
7 - 11 yrs
₹18L - ₹30L / yr
skill iconReact.js
skill iconVue.js
skill iconJavascript
Object Oriented Javascript (OOJS)
skill iconHTML/CSS
  • Looking for 0-30 Days and Immediate joiners
  • Minimum total experience should be 7 Years
  • Overall with 4+ years experience in HTML, CSS and JavaScript and OOJS
  • 2+ years' experience working with any JavaScript framework/library, preferably ReactJS or VueJS
  • In-depth understanding of JavaScript, HTML5, CSS3 (pre-processors LESS/SASS) and relevant concepts.
  • Proficiency with browser based debugging.
  • Understanding of progressive web apps.
  • Experience with a testing framework (Jest/Mocha).
  • Experience using Git
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos