Job Title: Customer Success Manager
Location: Baner, Pune
About Us:
Truein is a fast growing B2B SaaS product company, offering Attendance & Timesheet solutions
to the companies with Contractual and Distributed workforce. 500+ customers across the globe now believe in what we do and have embarked on this journey with us. At Truein, we are on a
mission to bring transparency and controls in the time & attendance process. We leverage Face recognition and AI technologies. We are backed by Investors and a high potential team of 40 people and growing.
Our Culture:
At Truein, we genuinely care about every member we hire. You’ll learn new things regardless of your experience level. We strongly believe in creating value for all stakeholders - our employees, customers, and investors. We foster ownership, and have a dynamic, fun and vibrant startup culture.
Role Overview:
As a Customer Success Manager at Truein, you will play a key role in driving customer goals,revenue expansion and product adoption by ensuring the activation, engagement, success,
retention, and growth for Truein’s key enterprise and mid-market clients. This role is focused on high-impact, high-value activities in all aspects of business development and retention. It is an individual contributor role wherein the person would work with a small but highly competitive and effective team.
Responsibilities:
● Customer onboarding: help them set up product configuration and upload data
● Conduct product training for key stakeholders in the customer organization
● Drive adoption, improve customer satisfaction, and work with our customers to
generate new business (upsell and cross-sell)
● Minimize customer churn, maximize retention and create great customer experience
● Contact customers to explain new features and help them upgrade to new plans
● Collect customer references, testimonials and create case studies
● Be the customer’s voice within Truein providing feedback to our Product team to develop/identify new features
● Conduct quarterly business reviews with senior stakeholders to align product deliveries to client business outcomes
● Help customers map Truein to their existing policies and processes
Requirements:
● 5+ years years of experience in SaaS or software product company in acustomer-facing roles
● Previous experience working with enterprise customers
● Process-oriented and analytical
● Excellent verbal and written communication skills
● Strong empathy for customers and passion for growth
● Passion for solving client challenges and commitment to client delight
● Result-oriented and has great attention to details
● Bachelor's degree or equivalent experience in Computer Science or related field
Good to have:
● Experience dealing with International customers
● Has worked with growth stage startup
● Education background of Technology + Management studies
You will get:
● Competitive compensation package and benefits
● Work closely with and be part of a truly amazing team
● Join a fast-growing company early, make a difference and enjoy the ride
● Challenge yourself and take your career to the next level
Truein is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Shubham Vishwakarma
Full Stack Developer - Averlon
About Truein
About
Truein is a B2B SaaS company. We help organizations to enable face recognition-based attendance. Truein is designed for the contractual and distributed workforce use case. The solution helps to increase workforce productivity and plug attendance leakages
Company social profiles
Similar jobs
Exp: 4 to 8 Years
CTC: up to 40 LPA
Mandatory Criteria
- 5–7 years of hands-on experience in building and deploying AI solutions, ideally in fintech or financial services.
- Strong coding skills in Python and familiarity with libraries like TensorFlow, PyTorch, scikit-learn, XGBoost, etc.
- Experience with NLP, time series forecasting, anomaly detection, or graph ML relevant to fintech applications.
- Solid understanding of MLOps concepts – model versioning, deployment, monitoring.
- Experience working with cloud platforms (AWS/GCP/Azure) and ML services (e.g., SageMaker, Vertex AI).
- Familiarity with Docker, Kubernetes, or other containerization tools for model deployment is a plus.
- Comfortable working with large-scale structured and unstructured datasets. Experience with LLMs or generative AI for fintech-specific use cases.
- Exposure to RegTech, risk modeling, or algorithmic trading.
- Publications, GitHub contributions, or Kaggle competitions.
- Familiarity with SQL/NoSQL databases and data pipelines (e.g., Airflow, Spark, etc.).
If interested kindly share your updated resume on 82008 31681
.NET
C# Proficiency in creating PBI Reports & VB.net based windows Applications with expertise in Excel,
MS Access and VB with minimum 4-to-7-year experience.
Minimum 3 years of experience of managing an automation teams (.Net)
Experience with SQL/MS Access queries and database management
Experience in Designing the Power BI reports.
Analytical mind with a problem-solving aptitude
Graduate in any stream
Hands on experience on designing, developing, and maintaining VB.NET based WINDOWS
Application.
Creating and maintaining data for reporting.
Requirement gathering from clients and stakeholders for creating new reports.
Knowledge and skills for tools such as Microsoft Azure, AWS etc will be preferred.
Knowledge of Reporting Tool like Power BI, Tableau etc. will be added advantage.
Excellent written and verbal communication skills in English.
React.js
Redux/Flux
Docker
KubernetesJob Description: React Native Developer
Experience: Over 4 years
Responsibilities:
- Architect, design, develop, and maintain complex, scalable React Native applications using clean code principles.
- Collaborate with designers to translate UI/UX mock-ups into pixel-perfect, native-feeling mobile interfaces.
- Leverage React Native's capabilities to build reusable UI components and implement performant animations.
- Effectively utilize native modules and APIs to achieve platform-specific functionalities when necessary.
- Write unit and integration tests to ensure code quality and maintainability.
- Identify and troubleshoot bugs, diagnose performance bottlenecks, and implement optimizations.
- Stay up to date with the latest trends and advancements in the React Native ecosystem.
- Participate in code reviews, provide mentorship to junior developers, and foster a collaborative development environment.
Qualifications:
- Experience in professional software development with a strong focus on mobile development.
- Proven experience building production ready React Native applications.
- In-depth knowledge of React, JavaScript (ES6+), and related web technologies (HTML, CSS).
- Strong understanding of mobile development concepts and best practices.
- Experience with Redux or similar state management libraries for complex applications.
- Experience with unit testing frameworks (Jest, Mocha) and UI testing tools.
- Excellent communication, collaboration, and problem-solving skills.
- Ability to work independently and manage multiple tasks effectively.
- A passion for building high-quality, user-centric mobile applications.
Nice To Have:
- Experience with native development (iOS/Android) for deep integrations.
- Experience with containerization technologies (Docker, Kubernetes).
- Experience with continuous integration/continuous delivery (CI/CD) pipelines.
- Experience with GraphQL or RESTful APIs.
Vue.js
AngularJS (1.x)
Angular (2+)React.js
Javascript- Solid experience in PHP/Frameworks of PHP (Laravel,Codeignitor,etc)
- Excellent knowledge of JavaScript, jQuery
- Experience in working with REST APIs and AJAX
- Good understanding of database design and optimization
- Experience of responsive and mobile-first design platforms like Bootstrap
- Knowledge of version control systems like GIT
- In-depth understanding of Agile development process
Desired Candidate Profile and skill set:
- Minimum 2 years of relevant software development experience.
- Good Knowledge of E-commerce websites and WordPress
- Experience in ReactJs and Redux, React-Native would be a plus
React NativeEssential Duties and Responsibilities:
- Build pixel-perfect, UIs across both mobile platforms.
- Design,develop, secure high performing mobile applications using React Native for both Android & IOS .
- Translate designs & wireframes into a high-quality code & Mobile UI .
- Leverage native APIs for deep integrations with both platforms.
- Diagnose, fix bugs & performance bottlenecks for performance that feels native.
- Maintain code and execute UTC to ensure the product is of the highest quality.
- Participate in the development and preparation of documentation.
Skills
- Must have exp in react native (must) and native Apps too.
- Team Player
- Familiarity with UTC , code versioning and CI/CD tools like Git, SVM, Jenkins.
- Proven development experience on smartphone platforms.
- Hands-on experience on React Native Framework, including React JS, React Native, and JavaScript.
- Extensive programming experience with at least one programming language such as Swift, Java, JavaScript.
- Deep familiarity with iOS or Android development.
- Familiarity with RESTful APIs
- Familiarity with code versioning and CI/CD tools like Git, SVM, Jenkins.
- Must have worked on at least one app that is published in AppStores.
Bonus:
- Experience in Objective-C, Swift, and Cocoa Touch.
- Good Knowledge of HTML5, CSS.
- Extensive experience with iOS Frameworks such as Core Data and Core Animation.
- Knowledge of Apple’s design principles and application interface guidelines.
- Mandate Experience on Google Play console and Native build tools like XCode and Android Studio.
- Strong understanding of SDLC and Agile development methodology.
- Basic understanding of Accessibility.
Responsibilities
Build relationships with prospective clients
Maintain consistent contact with existing clients
Manage sales pipeline
Analyze the market and establish competitive advantages
Track metrics to ensure targets are hit
Qualifications
Experience in full sales cycle including deal closing Demonstrated sales success
Strong negotiation skills
Strong communication and presentation skills
CRM experience is preferred
Amazon Web Services (AWS)
NodeJS (Node.js)JavascriptRequire a Fullstack Developer with the following Skills:
NodesJS + Typescripts+ AWS Lambda + AWS Step Functions as mandatory skill sets
Best Opportunity for Experienced Professionals
Role/Position - SQL DB Dev Analyst
Job Description
Proven work experience of 8+ years as a database developer.
In depth understanding of data management (e.g. permissions, recovery, security and monitoring)
Hands on experience with MS SQL Server.
Developed and maintained various T-SQL stored procedures for different applications, reports and agent jobs.
Worked with DB administrator to provide overall performance tuning of Database System which include applying Indexes and refining stored procedure.
Completed the conversion of various legacy DB applications.
Design, code, test and debug business logic for software applications using T-SQL per defined technical specifications.
Excellent analytical and organization skills.
Knowledge of software development and user interface web applications.
An ability to understand front-end user requirements and problem-solving attitude.
Should have excellent analytical and communication skills.
Qualifications
· B.E. / B.Tech. /MSC in Computer Science or IT.
Additional information Responsibilities:
· Maximize system efficiency by regularly tuning and optimizing stored procedures.
· Able to perform data analysis to clean up data, creating queries and automation routines.
· Translate use cases into functional applications
· Ensure the best possible performance, quality and responsiveness of applications.
· Help maintain code quality
· Able to work well in a team setting.
Notice Period - 15 days
Salary Package - Open
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon