About HighLevel:
HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With a focus on streamlining marketing efforts and providing comprehensive solutions, HighLevel helps businesses of all sizes achieve their marketing goals. We currently have 1000+ employees across 15 countries, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our employees wherever they call home.
Our Website - https://www.gohighlevel.com/
YouTube Channel- https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g
Blog Post - https://blog.gohighlevel.com/general-atlantic-joins-highlevel/
Our Customers:
HighLevel serves a diverse customer base, including over 60K agencies & entrepreneurs and 450K million businesses globally. Our customers range from small and medium-sized businesses to enterprises, spanning various industries and sectors.
Scale at HighLevel:
We work at scale; our infrastructure handles around 3 Billion+ API hits & 2 Billion+ message events monthly and over 25M views of customer pages daily. We also handle over 80 Terabytes of data across 5 Databases.
Who You Are:
As an Advisor your sole responsibility is positioning yourself as the subject matter expert on software business growth through the effective use of technology. The Advisor utilizes their expertise in business process/change management and software technologies by implementing software best practices and ensuring adoption and success with HighLevel software. Including detailed onboarding playbooks and building relationships with customers, business needs, and company.
Requirements:
- Listen and fully understand customer requirements and ‘pain points’ and translate customer requirements into implementation plans.
- Develop, coordinate, and execute implementation/upgrade/conversion project plans, task schedules, and resource activities to ensure on-time and effective project delivery.
- Design, create and manage applications, and software integration/migration deployments.
- Implementation services are delivered within scope or manage any changes in project scope, plans.
- Identify potential issues and collaborate with leadership when needed, to develop contingency
- Working with other departments and personnel to ensure information on customer needs are communicated.
- Follow up relentlessly with lagging or non-engaging accounts to ensure they implement HighLevel successfully in their business.
- Assist in Educational webinars, workshops, and more.
- Staying up to date with product features and releases.
- Identifies opportunities to streamline procedures, enhance revenue and improve product efficiency.
- Updates customer journey playbooks.
- Demonstrate technical acumen to convert plans into workable solutions.
- Communicate a passion for customer success with a team player attitude.
- Monitor, anticipate, and exceed customer adoption and usage metrics (i.e., renewals and net promoter scores).
- Conduct analysis of approved customer content and create a transition plan or migration plan.
- Advise customers on best practices, risks, and changes that impact institutional processes and timelines.
- Responsible for driving consulting milestones and achieving the agreed-upon implementation
- schedule.
- Provide guidance to customers to address critical and/or outstanding issues impacting the
- successful Implementation.
- Actively lead the consulting engagement throughout the implementation.
- Drive collaboration between internal functional teams and customers to achieve milestones and deliverables.
- Handle basic support requests during the implementation phase.
- Develop a strong rapport with new accounts to ensure they are enthusiastic about HighLevel and set up for long-term success.
- Always looking for ways to improve our onboarding delivery.
- Maintain product knowledge and consistent education.
- Cross-training with other success functions.
- Other duties may be assigned and/or modified as business needs change
Responsibilities:
- Associate degree or equivalent work experience and a minimum of two years of Customer success/software implementation/consulting experience or technical support.
- 2-3 years of experience using HighLevel or other similar vertical solutions.
- Strong skills, tact and diplomacy in dealing with sensitive customer issues, with exceptional follow-through ability and communication skills.
- Ability to handle multiple tasks in a fast-paced environment.
- Knowledge of internal systems preferred (HighLevel, Freshdesk, etc.).
- Strong understanding and proficiency in software solutions and professional service offerings.
- 2+ years of customer consulting work experience preferred.
- 2+ years of marketing experience is a plus!
- Strong verbal and written communication skills.
- IT technical skills and platform integrations.
- Experience in managing a diverse group and training each according to company standards.
- Great communication skills, verbal, written, and presentation capabilities with both customers and leadership.
- Self-starter, with a strong sense of ownership, assertive follow-through, and a passion for the highest level of customer satisfaction.
- Ability to handle the ambiguity that arises from time to time in a dynamic and fast-paced collaborative work environment.
- Strong analytical and organizational skills with superior attention to detail.
- Ability to produce high-quality documents, SOP’s and customer journey Playbooks.
- Strong computer literacy, including MS Office Suite, Internet applications, and comfort and ability
EEO Statement:
At HighLevel, we value diversity. In fact, we understand it makes our organization stronger. We are committed to inclusive hiring/promotion practices that evaluate skill sets, abilities and qualifications without regard to any characteristic unrelated to performing the job at the highest level. Our objective is to foster an environment where really talented employees from all walks of life can be their true and whole selves, cherished and welcomed for their differences, while providing awesome service to our clients and learning from one another along the way! Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Apply for this job
About HighLevel Inc.
The fastest growing all in one platform for SMB's and digital marketing agencies. CRM, Email, 2-way SMS, phone system, facebook, instagram, WhatsApp, Email marketing, Social media posting, Websites, Funnel Builder, Wordpress hosting & more!
We have a very strong and independent team. We value tinkerers and people with an entrepreneurial spirit. We want people to come to work and explore their curiosity every day. Our growth offers a unique opportunity for the right individual to scale and build world class products.
Some of the perks we offer
- 100 percent Remote
- Uncapped Leave Policy
- WFH Setup
- Champion Big Problems
Similar jobs
Required Skill Set :--
- Data Model & Mapping
- MS SQL Database
- Analytics SQL Query
- Genesys Cloud Reporting & Analytics API
- Snow Flake (Good to have)
- Cloud Exposure – AWS or Azure
Technical Experience –
· 5 - 8 Years of experience, preferable at technology or Financial firm
· Strong understanding of data analysis & reporting tools.
· Experience with data mining & machine learning techniques.
· Excellent communication & presentation skills
· Must have at least 2 – 3 years of experience in Data Model/Analysis /mapping
· Must have hands on experience in database tools & technologies
· Must have exposure to Genesys cloud, WFM, GIM, Genesys Analytics API
· Good to have experience or exposure on salesforce, AWS or AZUre , & Genesys cloud
· Ability to work independently & as part of a team
· Strong attention to detail and accuracy.
Work Scope –
- Data Model similar GIM database based on the Genesys Cloud data.
- API to column data mapping.
- Data Model for business for Analytics
- Data base artifacts
- Scripting – Python
- Autosys, TWS job setup.
Job Description: We are seeking a skilled Scrum Master to facilitate our agile processes for IoT/Telematics projects. The candidate should have a deep understanding of Scrum principles and practices, with experience in coaching teams to achieve their highest potential. Excellent communication and problem-solving skills are crucial for this role.
Web Developer
Job Description
- The web developer will be responsible for providing full life-cycle development (design, coding, and testing) and maintenance of web-based system on Azure
- Candidate should have experience in GitHub, knowledge of DevOps is a plus
- Experienced in designing and implementing web portals, experience with DNN is a plus
- Ability to work with multiple languages including C#, ASP.Net, MVC, Javascript and related libraries, HTML, Complex SQL queries, CSS, BootStrap, JSON
- Experience in Agile project management methodology
- Developing and Delivering Excellent Web based solutions/portals/sites based on customer’s requirement within the stipulated timeline
- The candidate should be flexible to learn new technology and platform and should be creative, innovative for improvement ideas, detail oriented, diligent, and eager to learn and grow
Duties & Responsibilities:
- Understand how FTP server is setup for the site
- Understand business requirements to apply logic to integrate functionalities
- Identify and understand any technical bugs on the server, site, log files or modules and work on resolving the bugs
- Understand system/site technical requirements and suggest enhancements if applicable
- Designing, coding, unit Testing, and integration with Database
- Handle site deployment
- Designing, coding, debugging, technical problem solving, and writing Unit Test cases, etc.
Technical Expertise:
- ASP/ASP.NET/VB.NET/MVC/C#/SQL Server 2012+
- HTML, Javascript, Jquery, CSS, Bootstrap
- GitHub/DevOps, Azure
- Web API/ Web Services, Email Services
Skills and Abilities:
- Be able to work with diverse global teams and in an individual contributor role as needed
- Excellent English written and verbal communication skills (for local team and global stakeholders/team members)
- Strong task management skills including time management, and ability to manage multiple projects simultaneously
- Flexibility required to attend late evening meetings with global team members
- Attention to detail and delivering quality projects and knowledge assets
- Must have basic WordPress troubleshooting skills
- Taking ownership of customer issues reported and seeing problems through to resolution.
- Researching, diagnosing, troubleshooting, and identifying solutions to resolve WordPress issues.
- Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams.
- Document technical knowledge in the form of notes and manuals
- Hands-on experience with WordPress/PHP/CSS/JS/React.
- Excellent problem-solving and communication skills.
- Ability to provide step-by-step technical help.
Hood is a new-age anonymous social network.
Hood has recently raised $3.2Mn seed funding and is backed by top VCs, 16+ unicorn founders including Vijay Shekhar Sharma - PayTM CEO, Ritesh Agarwal- OYO CEO, Kunal Shah - Cred CEO and outstanding management team.
Role & Responsibilities
- Execute full lifecycle software development
- Architect and conceptualize the product from initiation
- Program well-designed, testable, efficient code Develop flowcharts, layouts, and documentation to identify requirements and solutions
- Integrate software components into a fully functional software system
Qualifications: -
- Bachelor's degree in Computer Science, Software Engineering or a related technical discipline.
- 2-4 years of experience in software design and development.
- Strong coding skills (JavaScript/Typescript, Node.js).
- Strong database design (MySQL/DynamoDB) and query writing skills with a commitment to performance and efficiency.
- Working knowledge of RESTful API paradigms.
- Experience building distributed domain-driven microservices.
- Strong understanding of database and storage fundamentals.
- Experience with AWS stack.
- Computer Science fundamentals in object-oriented design, data structures, algorithm design, problem-solving, and complexity analysis.
- Knowledge of React.js is a plus.
- Startup experience is a plus.
What you can expect from us
1.Learning Budget: If there's a workshop, book, or event you think will help you learn, we'll cover your bill.
2.Health insurance for you and your family.
What happens after you apply?
Step 1: Within 7 days of your application our wholesome, original & expressive - our People Team will reach out to you for a quick chat.
Step 2: Within 4-6 days of chatting with the People Team, you will get a call from someone from your future team to discuss the job role.
Step 3: If all goes well, we’ll schedule a call with your future manager to deep dive into the role with you and for you to show off your skills through a small task.
Step 4: After a quick interaction with the People Team, If our vibes match, a quick call with our Founders.
If we mutually enjoy the 4 steps, we onboard you with a big smile :)
NOTE
At any step, if things don't work out, we will proactively send out an email. You are welcome to
ask for detailed feedback and re-apply in the future.
We prefer [Passion>Skills>Education]
What You'll Do -
- Work closely with our internal teams to create content that attracts, engages, and educates existing and potential customers.
- Write content around saas marketing.
- Create engaging short- and long-form written content on a regular and recurring basis (2-3 blog posts per week)
- Assist with the production of visual content such as images, infographics, etc to complement and/or convert your written content.
- Brainstorm and execute new topics and themes that are relevant to our target audience.
- Help set up the overall content & engagement strategy of the company, monitor progress, and come up with new ways to meet and exceed engagement goals.
What You'll Need -
- 2+ years of professional content writing experience, ideally related to marketing/SaaS products
- The candidate must know about SEO and should have a proven ability to write SEO-friendly content.
- Excellent written English with stellar copywriting skills.
- Fantastic storytelling skills - you have an innate ability to engage and captivate audiences with your words
- Fast learner and creative thinker - you grasp new concepts quickly and are able to turn one idea into many content pieces
- Comfortable adapting writing style & approach based on target audience across different interests and demographics
- You stay updated with the latest trends in your field
- Comfortable with WordPress CMS
- Passionate for content writing.
- Bonus Points - a. If you know how to create graphics etc using Canva/Adobe Suite, Figma, etc. b. If you’re comfortable writing on marketing topics (e.g. lead generation, performance marketing, paid ads, outbound marketing, etc)
What we offer -
- Fully remote flexible work environment & we help you set up your remote workstation too.
- Open book policy - we will pay for books you purchase for your professional and career development.
- Continuous learning/training policy - we sponsor you for the conferences and training programs you feel would add to your development in the company.
- Reimbursements - we minimize your remote setup expenses.
- Health insurance
- Team Name - SDET
- Skills and Stacks - Java, Spring boot, Mysql, AWS stack, HTTP/GRPC
- Project 1 line description -Will be required the folks to close the P0 E2E automation
Improve the look and feel of interactive computers and product software
Create overall concepts for the user experience within a business webpage or product, ensuring all interactions are
intuitive and easy for customers
Analyze customer responses and website data to determine high traffic web pages and why some perform better
than others
Design the aesthetics to be implemented within a website or product, from the layout menus and drop-down options
to colors and fonts
Build storyboards to conceptualize designs and convey project plans to clients and management
Account for and track the human-computer interaction (HCI) element of a design
Create surveys for research through various social media platforms to gather feedback on user's ease of use
Conduct testing of completed applications, websites, and software to Assess user experience
Qualifications for UI/UX Designer
3-5 years of demonstrated experience in creating and implementing UI design
Proficient with visual design programs such as Adobe Photoshop
Ability to work effectively in a collaborative environment to create top-performing interfaces
Experience creating storyboards and site mapping
Advanced problem-solving skills and the ability to optimize data for the best possible outcome
Ability to prioritize and manage multiple milestones and projects efficiently
Professional written and interpersonal skills
Continued education and research into UI trends and current design strategy and technology
Experience with coding and ability to troubleshoot using HTML, CSS and comparable languages
To ensure success as an iOS Developer, you should have a strong working knowledge of iOS Frameworks, be proficient in Objective-C, and be able to work as part of a team. Ultimately, an outstanding iOS Developer should be able to create functional, attractive applications that perfectly meet the needs of the user.
iOS Developer Responsibilities:
Designing and building mobile applications for Apple’s iOS platform.
Collaborating with the design team to define app features.
Ensuring quality and performance of application to specifications.
Identifying potential problems and resolving application bottlenecks.
Fixing application bugs before final release.
Publishing application on App Store.
Maintaining the code and atomization of the application.
Designing and implementing application updates.
iOS Developer Requirements:
Bachelor’s degree in Computer Science or Software Engineering.
Proven experience as an app developer.
Proficient in Objective-C, Swift, and Cocoa Touch.
Extensive experience with iOS Frameworks such as Core Data and Core Animation.
Knowledge of iOS back-end services.
Knowledge of Apple’s design principals and application interface guidelines.
Proficient in code versioning tools including Mercurial, Git, and SVN.
Knowledge of C-based libraries.
Familiarity with push notifications, APIs and cloud messaging.
Experience with continuous integration.
Job Description
Noon Academy is looking for a Lead iOS Developer (5+ Yrs) to join our growing team! You will be a
lead engineer and mentor to your iOS team at Noon Academy. You will both build and advocate
delightful user experiences on iOS. You will guide our project teams by creating technical designs,
leading agile scrums, developing high priority components. You will promote and champion best
technical practices with your team, and drive innovation within the company.
We expect that you
- Have 5+ years experience working on iOS & 3+ years in Swift
- Have strong programming fundamentals, data structures & problem solving
- Have the practical knowledge required to successfully lead a project
- Care about architecture and are able to design good ones
- Find creative solutions to difficult problems
- Drive Innovation in the company
- Help the team deliver best quality code efficiently
You’ll love working here, because this isn’t a company of silos. We encourage our team members to
pursue cool ideas, think for themselves, and make mistakes. We won’t subject you to our current
systems and processes--we’ll expect you to improve them. You won’t get bored, either. We know
you’re smart, and that you love learning new technologies--so we’ll put you to work on a variety of
projects as we deliver across several platforms.