About HighLevel:
HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With a focus on streamlining marketing efforts and providing comprehensive solutions, HighLevel helps businesses of all sizes achieve their marketing goals. We currently have 1000+ employees across 15 countries, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our employees wherever they call home.
Our Website - https://www.gohighlevel.com/
YouTube Channel- https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g
Blog Post - https://blog.gohighlevel.com/general-atlantic-joins-highlevel/
Our Customers:
HighLevel serves a diverse customer base, including over 60K agencies & entrepreneurs and 450K million businesses globally. Our customers range from small and medium-sized businesses to enterprises, spanning various industries and sectors.
Scale at HighLevel:
We work at scale; our infrastructure handles around 3 Billion+ API hits & 2 Billion+ message events monthly and over 25M views of customer pages daily. We also handle over 80 Terabytes of data across 5 Databases.
Who You Are:
As an Advisor your sole responsibility is positioning yourself as the subject matter expert on software business growth through the effective use of technology. The Advisor utilizes their expertise in business process/change management and software technologies by implementing software best practices and ensuring adoption and success with HighLevel software. Including detailed onboarding playbooks and building relationships with customers, business needs, and company.
Requirements:
- Listen and fully understand customer requirements and ‘pain points’ and translate customer requirements into implementation plans.
- Develop, coordinate, and execute implementation/upgrade/conversion project plans, task schedules, and resource activities to ensure on-time and effective project delivery.
- Design, create and manage applications, and software integration/migration deployments.
- Implementation services are delivered within scope or manage any changes in project scope, plans.
- Identify potential issues and collaborate with leadership when needed, to develop contingency
- Working with other departments and personnel to ensure information on customer needs are communicated.
- Follow up relentlessly with lagging or non-engaging accounts to ensure they implement HighLevel successfully in their business.
- Assist in Educational webinars, workshops, and more.
- Staying up to date with product features and releases.
- Identifies opportunities to streamline procedures, enhance revenue and improve product efficiency.
- Updates customer journey playbooks.
- Demonstrate technical acumen to convert plans into workable solutions.
- Communicate a passion for customer success with a team player attitude.
- Monitor, anticipate, and exceed customer adoption and usage metrics (i.e., renewals and net promoter scores).
- Conduct analysis of approved customer content and create a transition plan or migration plan.
- Advise customers on best practices, risks, and changes that impact institutional processes and timelines.
- Responsible for driving consulting milestones and achieving the agreed-upon implementation
- schedule.
- Provide guidance to customers to address critical and/or outstanding issues impacting the
- successful Implementation.
- Actively lead the consulting engagement throughout the implementation.
- Drive collaboration between internal functional teams and customers to achieve milestones and deliverables.
- Handle basic support requests during the implementation phase.
- Develop a strong rapport with new accounts to ensure they are enthusiastic about HighLevel and set up for long-term success.
- Always looking for ways to improve our onboarding delivery.
- Maintain product knowledge and consistent education.
- Cross-training with other success functions.
- Other duties may be assigned and/or modified as business needs change
Responsibilities:
- Associate degree or equivalent work experience and a minimum of two years of Customer success/software implementation/consulting experience or technical support.
- 2-3 years of experience using HighLevel or other similar vertical solutions.
- Strong skills, tact and diplomacy in dealing with sensitive customer issues, with exceptional follow-through ability and communication skills.
- Ability to handle multiple tasks in a fast-paced environment.
- Knowledge of internal systems preferred (HighLevel, Freshdesk, etc.).
- Strong understanding and proficiency in software solutions and professional service offerings.
- 2+ years of customer consulting work experience preferred.
- 2+ years of marketing experience is a plus!
- Strong verbal and written communication skills.
- IT technical skills and platform integrations.
- Experience in managing a diverse group and training each according to company standards.
- Great communication skills, verbal, written, and presentation capabilities with both customers and leadership.
- Self-starter, with a strong sense of ownership, assertive follow-through, and a passion for the highest level of customer satisfaction.
- Ability to handle the ambiguity that arises from time to time in a dynamic and fast-paced collaborative work environment.
- Strong analytical and organizational skills with superior attention to detail.
- Ability to produce high-quality documents, SOP’s and customer journey Playbooks.
- Strong computer literacy, including MS Office Suite, Internet applications, and comfort and ability
EEO Statement:
At HighLevel, we value diversity. In fact, we understand it makes our organization stronger. We are committed to inclusive hiring/promotion practices that evaluate skill sets, abilities and qualifications without regard to any characteristic unrelated to performing the job at the highest level. Our objective is to foster an environment where really talented employees from all walks of life can be their true and whole selves, cherished and welcomed for their differences, while providing awesome service to our clients and learning from one another along the way! Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Apply for this job
About HighLevel Inc.
The fastest growing all in one platform for SMB's and digital marketing agencies. CRM, Email, 2-way SMS, phone system, facebook, instagram, WhatsApp, Email marketing, Social media posting, Websites, Funnel Builder, Wordpress hosting & more!
We have a very strong and independent team. We value tinkerers and people with an entrepreneurial spirit. We want people to come to work and explore their curiosity every day. Our growth offers a unique opportunity for the right individual to scale and build world class products.
Some of the perks we offer
- 100 percent Remote
- Uncapped Leave Policy
- WFH Setup
- Champion Big Problems
Similar jobs
Job Description
The candidates for senior development role will perform the following responsibilities:
- Mentor and lead a team of developers.
- Accept ownership of teams projects and deliverables
- Should derive and design technical specifications from general product requirements.
- Advise ways and means to obtain performance metrics of applications and optimize applications.
- Experience own and work on end to end on an application.
- Set Milestones and deadline.
- Must possess excellent attention to detail and be able to familiarize and quickly learn new Software/ framework/ languages/ technology with ease.
- Excel in solving complex problems and exhibit independent decision making.
- Act as an information resource and the subject matter expert for assigned areas of responsibility.
- Experience delivering software in a scrum /agile environment.
• Tele calling
• Target and Achievement • Excel Pivot and Vlookup
• Top Branch visits • Good Communication • CTC Max - 3.5LPA
• Good communicaion + Excel language (Pivot Table, Vlookup)
• Calling customers and reminding them
• Handling stakeholder - Different customer / renewal executive - Followup calls cases for renewals
technical solutions implementation, architecture design, evaluation
and investigation in a cloud environment (specifically AWS and/or
Azure), preferably with IoT products.
● Working with smaller startups or mid-sized companies
Experience in one of following programming languages:
Python/Node.js
● Python and restful API frameworks. Experience of
working/integrating with cloud services providers like AWS
(preferred) / Azure / GCP
● Good understanding of HTML, CSS, Javascript & jQuery. Hands
on experience with React.js/React.native Experience in REST APIs,
SSO.
● Experience with server-side programming in a high volume
large system / application environment including the availability,
scalability, resiliency, and performance design patterns
● Management of hosting environment, including database
administration (preferably relational databases MySQL, Postgres etc.)
● Familiarity with software configuration management tools,
defect tracking tools, peer review tools and source control systems
(like git). Create and maintain good quality software documentation.
● Experience & willingness to work with overseas (e.g. USA)
customers and product management teams
● Experience building, leading, managing and mentoring highperformance engineering teams of 3-10 engineers
● Good verbal & written communication skills in English
Requirements:
- Design and develop scalable IONIC applications using open source technologies.
- Develop a hybrid application with IONIC, cordova.
- Experience in HTML5 CSS, JQuery and Javascript.
- Experience in hosting application on Appstore.
- Work as part of an agile team on leading edge technologies.
- PHP & Apache stack with JavaScript, JQuery.
- Responsive Web design with HTML5 CSS3 Bootstrap.
- Social media APIs and third party widgets integration.
- Web services Integration - JavaScript and XML (Ajax), Representational state transfer (REST), Javascript Object Notation (JSON).
- End to End Role - Analyze Design, Develop, Deploy, Monitor, Enhance
- Experience on database systems.
Job Location: Navi Mumbai.
Responsibilities :
-
Work with development teams and product managers to ideate software solutions
-
Maintenance of Node.js Backend
-
Working with MongoDB to create various features
-
Troubleshoot, debug and upgrade software
-
Create security and data protection settings
Requirements :
-
Proven experience as a backend developer in Node.js or similar role
-
Experience developing desktop and mobile applications
-
Familiarity with common stacks
Requirements :
-
Hands on experience building end to end systems
-
Minimum 1 yrs of experience with Javascript, Node.js and Mongo.DB
-
Good architectural & design skills
-
Strong coding, data structures and algorithms
-
The ability to own end to end responsibility - right from requirement to release
-
The ability to produce bug-free and production grade code
-
Experience and fine understanding of cross browser front end development issues
-
Exhibit a deep understanding of server virtualization, networking and storage ensuring that
-
The solution scales and performs with high availability and uptime
-
Required Skills, Qualifications, and Benefits:
-
Core Knowledge of PHP, HTML, CSS3, MySQL & JavaScript.
-
Basic understanding of code versioning tools, such as Git.
-
Ability to communicate effectively with the team and clients.
-
Proficient logical ability and flexibility to learn new technology.
-
Good in designing and problem-solving abilities
-
Overall Strong coding skills, good analytical and problem-solving skills.
Good to have:
-
Familiar with React, Redux
-
Knowledge of backend for any CMSs like WordPress, Joomla, Magento etc
Qualifications:
-
B.Tech, MCA
Experience:
-
0 - 2 years.
Job Type:
Full-Time (Immediate Joiner)
Interview Type:
Walk-in, Google Meet (for remote location)
Work Salary:
Decent hike on current salary.
-
We need both Fresher & Experienced candidates to work as "Tele Caller" for our own organization.
Designation- Tele Caller
Profile-
- Calling prospective students for admission and counseling
- Coordinating with other departments for institution daily operational need
- Basic administration job
- Knowledge of basic computer handling for making MIS
- Good communication skill and convincing power
Education- Should be a Graduate
Experience- 0 year - 2 year
Skill- Additional skills in the respective position will be an added advantage
We are looking for Django Developers who will work on a wide range of industries namely automobile, banking, education, fashion, etc.
Skills Required:
- Professional and precise communication skills.
- Creating self-contained, reusable, testable modules and components..
- Extensive knowledge of CSS and JS methods for providing performance visual effects and keeping the frame rate above 30fps at all times.
- Thorough understanding of the responsibilities of the platform, database, API, caching layer, proxies, and other web services used in the system.
- Validating user actions on the client side and providing responsive feedback.
- Writing non-blocking code, and resorting to advanced techniques such as multithreading, when needed.
- Experience with all levels of operation available to the front-end, such as from creating XHRs in vanilla JS to using a custom wrapper around resources.
- Experience with building the infrastructure for serving the front-end app and assets.
Qualifications and Experience Requirements:
- 3+ years of experience in Backend Development
- Preferred skills - Python, MySql, PostgreSQL
- Proficiency with Python, Django framework, JavaScript, CSS and HTML5.
- Knowledge of AWS Cloud Services ( EC2, AWS Lambda,Elastic Beanstalk, API Gateway, S3 etc )
- Familiar with XAMPP, LAMP etc.
About the Role:
Are you a talented & enthusiastic Android development expert with a love for mobile based technology and Open-Source communities? Would you like to work on a project with large social impact? Are you experienced with Databases on Android, creating developer APIs and complete Android applications? Are you comfortable leading a small team and interacting with stakeholders from customers and outside stakeholders? Then we would like to hear from you!
Key Responsibilities:
- Take part in the development and enhancement of an Open-Source SDK
- Be both an individual contributor with hands-on development responsibility, as well as a mentor and lead for a small developer team
- Contribute to the Open-Source community interaction, including participation in the discussion forums
- Review code contributions, review pull requests
- Create and maintain the documentation for the SDK
- Design and development a usable and functional Android reference app
- Hands-on Android development, including feature development, troubleshooting, debugging, problem solving and bug fixing
- Design and run your own unit test cases, integration test cases and test automation
- Analyze new requirements, investigate feasibility, suggest implementation options and estimate efforts timeline, dependencies and risks
- Collaborate closely with other development team members, including some being located at other parts of the world
Required Skills:
- 9+ years of experience in the software development industry
- 5+ years of experience in Android development
- 5+ years of experience in Java and/or Kotlin, with strong programming and software engineering skills
- Good understanding of Android related programming patterns and OS facilities, including activities, fragments, views, lifecycles and UI components
- Experience with SQLite database development
- Excellent communication skills, especially written
- Experience in creating software architecture and design document, as well as externally-focused technical documentations
- Readiness to work in a global team with contributors from different backgrounds, skills and locations
- Experience in leading small technical teams
- Bachelor’s degree in Software/Computer Engineering, Computer Science or related field, or comparable relevant experience
Preferred Bonus Skills:
- Experience in Design and Implementation of RESTful APIs
- Experience in Database design and implementation
- High proficiency in Kotlin, including multi-threading and synchronization (Kotlin coroutines)
- Experience in Open-Source development
- GitHub experience (Continuous Integration, GitHub routines)
- Real-life experience with mainstream commercial-grade mobile apps used by a broad user base (please provide links to app listings)
- Experience with Jetpack libraries (fragment library, recycler view)
- Familiarity with Java 8 libraries such as Java Time
- Hands-on experience in the Agile/Scrum development process
- Good understanding of OOPS concepts, design patterns, algorithms and data structures
- Good understanding of Material Design Language and human interface guidelines
- Experience with integrating mobile applications with cloud services