Customer Success Manager

Exp: 10+ Years

CTC: 1.7 LPM

Location: Pune

SnowFlake Expertise Profile

Should hold 10 + years of experience with strong skills with core understanding of cloud data warehouse principles and extensive experience in designing, building, optimizing, and maintaining robust and scalable data solutions on the Snowflake platform.

Possesses a strong background in data modelling, ETL/ELT, SQL development, performance tuning, scaling, monitoring and security handling.

Responsibilities:

* Collaboration with Data and ETL team to review code, understand current architecture and help improve it based on Snowflake offerings and experience

* Review and implement best practices to design, develop, maintain, scale, efficiently monitor data pipelines and data models on the Snowflake platform for

ETL or BI.

* Optimize complex SQL queries for data extraction, transformation, and loading within Snowflake.

* Ensure data quality, integrity, and security within the Snowflake environment.

* Participate in code reviews and contribute to the team's development standards.

Education:

* Bachelor’s degree in computer science, Data Science, Information Technology, or anything equivalent.

* Relevant Snowflake certifications are a plus (e.g., Snowflake certified Pro / Architecture / Advanced).

EXCITED ABOUT YOUR TASKS?

● Assist in sourcing, screening, and shortlisting candidates through job portals, social media, and other channels.

● Conduct initial candidate assessments, coordinate interview schedules, and facilitate communication with candidates.

● Maintain and update candidate databases and job postings as needed.

● Support the recruitment team in managing candidate pipelines and ensuring timely follow-ups.

● Engage in outreach to passive candidates, understand their career interests, and inform them about

open roles.

● Help create and maintain job descriptions and other recruitment-related documents.

● Participate in team meetings and brainstorming sessions to enhance recruitment strategies.

WHAT WILL YOU NEED TO SUCCEED?

●1 to 3 years of experience in IT and Non-it Hiring

● Strong interest in recruitment, HR, and talent acquisition.

● Excellent communication and interpersonal skills.

● Ability to multitask, prioritize, and manage time effectively.

● Proficiency in MS Office Suite (Word, Excel, PowerPoint).

● Proficiency of job portals and social media recruitment is a plus.

Job Summary:

We are seeking a passionate and detail-oriented Manual and Automation QA Tester to join our growing team. You will play a critical role in ensuring the quality and functionality of our online applications through a combination of manual and automation testing methodologies. In this role, you will be responsible for identifying and reporting bugs, ensuring a seamless user experience, and contributing to the overall success of our platform.

Designation: Sr. Quality Analyst

Roles & Responsibility:

● Develop and execute test plans and test cases to ensure software quality and functionality

● Conduct manual and automated testing, identifying and documenting defects and issues

● Collaborate with developers and other QA team members to identify, reproduce, and resolve defects

● Identify, prioritize, and report defects and issues to the development team

● Develop and maintain automated test scripts to improve testing efficiency

● Perform regression testing to ensure that new features and changes do not negatively impact existing functionality

● Continuously improve the testing process through the use of new testing tools, methodologies, and best practices

● Provide regular reports on testing progress and results to management

● Mentor and train other team members in manual and automation testing techniques

● The ideal candidate will have experience with both manual and automation testing methodologies and tools.

Required Technical skills:

● 5-8 years of experience in the software quality field

● At least 1 year of experience working in the eCommerce domain

● Understanding of existing QA best practices and methodologies to design, implement and automate processes

● Good knowledge in Scrum/Agile methodologies and QA Automation processes in SDLC

● Familiarity with defect & test management tools like ClickUp, Jira, GitLab, and Trello.

● Familiarity with version control tools such as Git, GitHub, and Bitbucket.

● Effective team and subordinate management skills.

● Excellent project time reporting and management capabilities.

● Ability to explain technical matters to non-technical people and propose solutions

● Strong analytical and problem-solving skills with great attention to detail.

● Excellent communication and collaboration skills to work effectively with cross-functional teams.

● Ability to work independently and prioritize tasks to meet project deadlines.

The Benefits

● Service recognition awards.

● Market-leading pay rates

● Regular social and team-building activities.

● Maternity & Paternity Benefits

● Medical Insurance Benefits

About Us

Hexpress Healthcare Softech is a leading IT healthcare services provider based in Vadodara. We belong to the same group as Hexpress Healthcare Limited, a leading online healthcare provider based in London. We supply patients with health solutions and medical advice across multiple countries worldwide, continuously expanding into new markets. We were the first to provide an online consultation and prescription service, allowing our customers to safely order and receive medication from their homes. The Hexpress Healthcare group incorporates trusted brands such as HealthExpress, euroClinix and 121doc.

Hexpress Healthcare has been at the forefront of innovation in the e-health sector since our launch. Patient safety has always been one of our top priorities to guarantee service excellence. We combine excellent industry expertise with technical know-how and work closely with several medical and data protection regulators.

We have always set ourselves apart through the quality of our service. All our staff are extensively trained in best practices, ensuring effectiveness, efficiency and professionalism when dealing with sensitive information. Hexpress is proud to work with a highly professional and fully trained team

Company: https://www.hexpresshealthcare.co.in/

Work Days & Time: Monday to Friday – 11 AM to 8 PM (IST)

Job description

As a Business Development Executive, you will be responsible for driving the company's growth by identifying new business opportunities, building strong client relationships, and promoting the company's IT services and solutions. Your primary focus will be on expanding the customer base and fostering long-term partnerships.

Position Name: BDE (Business Development Executive

Required Experience: 1 to 4 years

Working Mode: Working From Office (on-site)

Location: Ahmedabad Gujarat (Prahlad Nagar)

No of Position: 4+

Must have:

• Lead Generation and Management
• Client Communication, Relationship Handling
• Sales Strategy Development
• Negotiation and Closing Skills, Market and Industry Knowledge
• Time Management and Organization
• Analytical and Problem-Solving Skills
• Technical Proficiency
• Adaptability and Resilience
• Collaboration and Customer-Centric Approach
• CRM experience
• Experience in the complete sales cycle including deal closing

Roles & Responsibilities :

• Conduct market research to identify potential clients and business opportunities.
• Generate leads through online research, networking, and cold calling.
• Contact potential clients via email, phone, and social media to introduce our products and services.
• Assist in setting up and attending client meetings and presentations.
• Support the sales team with proposals and presentations.
• Maintain and update the CRM system.
• Build and maintain strong client relationships.
• Prepare regular sales activity reports

Skills :

• Required Excellent Communication with verbal and written skills
• Candidate should require experience in Domestic and International domains.
• Relationship Building & Market Research analysis.
• Candidate should be problem-solving and can work independently
• Customer Relationship Management.
• Experience with client handling, client management, and closing the deal.
• Lead Generation and cold calling experience will be preferable.

Qualifications:

Bachelor's degree in BTech, MCA, BCA, MTech, MBA, BBA Pass out can apply.

Benefits:

• 5 days working Culture
• Team Outing and Team Building Activities
• Soft Skills Development Training and sessions
• Leave Encashment
• Flexible Working Hours
• Employee Engagement Activities
• Get a chance to work on Latest Technology
• Open Communication Policy
• No laid off during covid 19 time
• Job Security and Stability

POSITION: BUSINESS DEVELOPMENT EXECUTIVE

Company Name: Inmakes Infotech Pvt Ltd

Location: Cochin

Job Type: Full-time, Permanent

Experience: 0 to 3 Years

Salary: From INR 12,000 to 20,000 Per Month

No. of vacancy: 10+

Candidates must need Tele calling experience.

EdTech and banking field sales experience is an added advantage.

Responsibilities :

- Execute and drive multiple UI UX projects by diagnosing business and user needs.

- Apply all pieces of user-centred design methodology and processes.

- Plan and conduct primary and secondary research.

- Convert user insights into concept designs that are not only compelling but are contrasting ideas looking at business challenges from varied angles.

- Design and manage all interaction design activities including visual design coordination with global designers.

- Present design decisions to the stakeholders that are backed up by strong experience design principles and rationale.

- Coordinate with technology teams to bring designs to a pixel-perfect reality.

- Manage communications at all levels and be responsible for project deliverables with quality and on time.

- A clear and effective presentation style to inform and influence important design decisions and maintain credibility.

- Create wireframes and visual design mockups as needed in order to effectively conceptualize and communicate detailed user interaction behaviors

- Create or advise on content architecture and navigation design, Design page level layout, page flow, and task fulfilment

- Conduct user research and synthesize findings

- Define and distill complex user requirements

- Design digital products and service processes

- Conduct usability testing

- Collaborate with cross-functional teams

- Communicate design solutions.

What We're Looking For :

- A relevant design degree, or equivalent work experience in UI UX is required

- 2+ years of experience with enterprise or design-oriented systems

- Familiar with design tools such as Figma, Photoshop, and Illustrator.

- Knowledgeable about HTML, CSS, and JavaScript; able to demonstrate how technical constraints and opportunities inform design solutions

- Portfolios demonstrate your expertise and experience is required

- You are able to communicate design rationale effectively in both oral and written forms, influence others, and find innovative solutions to problems.

- In the past, work has involved cross-functional collaboration with designers, product managers, software engineers, and end users.

- You have the ability to contribute to design strategy and build strong relationships across stakeholders and multidisciplinary teams.

• 10 – 18 years of experience selling a SaaS solution, ideally selling B2B Enterprise Solutions.
• A classic enterprise solution seller with hands-on experience in technology.
• A strong passion for overachieving enterprise sales numbers in a hunting profile.
• Ability to recruit and build a team of Sales representatives and mentor them.
• Initially would be an Individual contributor and will build the team steadily.
• Having a sterling career so far already in achieving sales targets and wants to look at fast growth in a sales career and therefore being totally performance-driven.
• On-the-foot thinker and ability to build long-lasting professional relationships.
• You are interested in selling technology related to AI, SAAS solutions, and/or predictive analytics.
• Would be an Individual contributor but aiming to become a Sales Leader.
• Would already have working relationships across enterprise leaders in HR / IT / PMO teams
• Hunter - appetite for opening and closing new accounts.
• Track record of outstanding sales performance including exceeding quotas, winning sales awards, etc.
• Experience managing complex sales cycles.
• Driven, self-motivated, proactive, and excited about being at a start-up
• Thrives in a fast-paced, high-growth, rapidly changing environment.
• Partner with Customer Success to onboard the right customers and drive adoption/engagement in the first year.
• Strong executive presence.
• Experience selling to HR and TA leads would be an added advantage.
• Experience selling to the IT and ITES/BPO sector will be an added advantage.
• Experience selling HR tech solutions will be an added advantage.

We are backed by some of the best global early-stage technology investors, prolific fintech founders, and experienced insurance industry veterans.

• Total Experience of 7-10 years and should be interested in teaching and research
• 3+ years’ experience in data engineering which includes data ingestion, preparation, provisioning, automated testing, and quality checks.
• 3+ Hands-on experience in Big Data cloud platforms like AWS and GCP, Data Lakes and Data Warehouses
• 3+ years of Big Data and Analytics Technologies. Experience in SQL, writing code in spark engine using python, scala or java Language. Experience in Spark, Scala
• Experience in designing, building, and maintaining ETL systems
• Experience in data pipeline and workflow management tools like Airflow
• Application Development background along with knowledge of Analytics libraries, opensource Natural Language Processing, statistical and big data computing libraries
• Familiarity with Visualization and Reporting Tools like Tableau, Kibana.
• Should be good at storytelling in Technology