
Customer Success Manager
Job Type: Full Time
Job Location: Malad Mumbai
Experience: 1 - 2 Years
Rotational Shift: 02:30 pm to 11:30 pm05:00 am to 02:00 pm08:00 pm to 05:00 am
About the Role:
We are looking for a Customer Success associate with strong experience in client management, customer success, support or account management. One should have a strong understanding of investment management workflows and operations, client facing experience and ability to manage multiple projects and work collaboratively.
Responsibilities:
- Answering day to day client queries and providing creative solutions
- Working on large scale project that optimize our clients’ workflows
- Training clients on the EDS platform
- Helping to improve client documentation, writing help articles, or creating how to videos
- Becoming an expert on the EDS platform
Desired Skills / Qualifications:
- Candidate should possess a Bachelor or master’s degree in finance or Applied Statistics & Analytics.
- Experience of working at financial services/technology company((ie FactSet, MSCI, Enfusion, S&P, etc).
- Ability to manage multiple projects and work collaboratively.
- Should have excellent writing and verbal communication skills.
Benefits and Perks:
- Atmosphere of growth and opportunity
- Collaborative culture of smart, young and dedicated people
- Super modern WeWork office with the cappuccino on tap, ping pong tables, and exciting atmosphere
- Other perks and employee benefit

About Equity Data Science
About
EDS helps many of the world’s leading hedge funds and asset managers to make smarter investment decisions. We do this by harnessing public and private data on a modern, efficient and actionable user interface to serve best-in-class analytics and insights that accelerate superior investment ideas, research management and decision-making.
Our platform was created and road tested with the support of several top investment funds from 2012 before being made commercially available to the industry in 2017. We now employ a team of more than 70 former portfolio managers, data scientists, analysts and engineers, with the goal of making the investment process simple, efficient and insightful.
Candid answers by the company
EDS supports leading hedge funds and asset managers in making smarter investment decisions. By combining public and private data on a modern, user-friendly interface, we deliver top-tier analytics and insights that drive better investment ideas, research management, and decision-making. Our platform, developed with input from top investment funds since 2012, became commercially available in 2017. Today, our team of over 70 former portfolio managers, data scientists, analysts, and engineers is dedicated to simplifying and enhancing the investment process.
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Full Stack Engineer Role
🏘 Why Propacity?
In a country like India where every Indian aspires to have a home which provides both emotional & financial stability. Typically, real estate brokers are responsible for closing transaction for buyers, and sellers. In fact, the data suggests > 90% transactions occur via 1.5 million real estate brokers.
Unfortunately, real estate brokers are having a painful time managing their business on their own. This is leading to awful customer experience for buyers, and sellers.
Propacity is creating a platform which empowers real estate brokers to create trustworthy experience for Indians customers looking to invest their life savings.
🏚 What does Propacity Platform do?
- Solve for lead generation, lead management, market insights, growth opportunities, and more
- The platform makes the broker more efficient, more data informed, increases his income, and enables him to engage better with customer.
💛 Team Propacity
Started in 2020, we are of one of India's fastest-growing PropTech startup. We are a team of startup heroes, technology enthusiasts, product makers and business operators who want to create trustworthy real estate experience for Indians investing their lifesavings in the real estate.
Currently, working with over 200+ real estate brokers in 20+ Indian Cities.
Our team is super passionate, customer obsessed and extremely supportive of each other.
🚀 Why join us?
As a Full Stack Founding Engineer, you will be responsible for the technical implementation of Propacity Platform with other A+ Engineers
We are redefining the real estate industry. It will be hard and there are a ton of challenges facing us. However, with the right mindset, strategy, and the world-class team that we’re building, we know we can push the world forward, and build the biggest business imaginable.
👩🏽💻👨💻 YOUR ROLE
- Develop code for the Propacity Platform
- Collaborate with the product & design team for making decisions based on your codebase expertise
- Own the development process from the architecture stage till the product is shipped
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- Location: Remote/New Delhi
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🤙 OUR HIRING PROCESS
Yes, we make sure every candidate who joins Propacity brings in the right DNA, has growth mindset, maximises peer-to-peer learning, ownership oriented and enjoys building tech products.
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Step 2: Short Intro Call with the Founder(s)
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About:
Pangolin is a brand consultancy and creative agency. We help companies create positive change in the world by raising awareness through branding and inspiring through storytelling. We’re growing our team of creatives and strategists. Join us if you’re craving work that makes a real difference in the world, and a work culture that allows you to have a balanced life.
Role:
B2B Social Media Expert
Description:
Are you intimately familiar with the LinkedIn algorithm? Do you specialize in growing brand following on Twitter? Are you proficient in defining and executing social media strategies for Quora, Reddit, Instagram, and Facebook? We’re looking for an expert with a solid understanding of how each social media channel works and how to optimize content so that it is engaging. As the B2B Digital Marketing Specialist, you will also be responsible for organizing and producing content that follows our clients’ brand guidelines.
Competencies:
- Consistent and self-driven to learn about social media platforms and trends.
- Strong creative storytelling skills with a focus on visual and content aesthetics.
Skills:
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- Working knowledge of design applications like Adobe Suite, Canva, etc., and other video editing tools.
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Experience:
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Location and Type:
Remote, Full-time
Evaluation:
Portfolios will be checked for expertise in the B2B domain. Please share only case studies of growth where the strategy and execution were owned end-to-end by you. Shortlisting will be followed by a video interview.

