Customer Success Manager
Job Type: Full Time
Job Location: Malad Mumbai
Experience: 1 - 2 Years
Rotational Shift: 02:30 pm to 11:30 pm05:00 am to 02:00 pm08:00 pm to 05:00 am
About the Role:
We are looking for a Customer Success associate with strong experience in client management, customer success, support or account management. One should have a strong understanding of investment management workflows and operations, client facing experience and ability to manage multiple projects and work collaboratively.
Responsibilities:
- Answering day to day client queries and providing creative solutions
- Working on large scale project that optimize our clients’ workflows
- Training clients on the EDS platform
- Helping to improve client documentation, writing help articles, or creating how to videos
- Becoming an expert on the EDS platform
Desired Skills / Qualifications:
- Candidate should possess a Bachelor or master’s degree in finance or Applied Statistics & Analytics.
- Experience of working at financial services/technology company((ie FactSet, MSCI, Enfusion, S&P, etc).
- Ability to manage multiple projects and work collaboratively.
- Should have excellent writing and verbal communication skills.
Benefits and Perks:
- Atmosphere of growth and opportunity
- Collaborative culture of smart, young and dedicated people
- Super modern WeWork office with the cappuccino on tap, ping pong tables, and exciting atmosphere
- Other perks and employee benefit
Shubham Vishwakarma
Full Stack Developer - Averlon
About Equity Data Science
About
EDS helps many of the world’s leading hedge funds and asset managers to make smarter investment decisions. We do this by harnessing public and private data on a modern, efficient and actionable user interface to serve best-in-class analytics and insights that accelerate superior investment ideas, research management and decision-making.
Our platform was created and road tested with the support of several top investment funds from 2012 before being made commercially available to the industry in 2017. We now employ a team of more than 70 former portfolio managers, data scientists, analysts and engineers, with the goal of making the investment process simple, efficient and insightful.
Candid answers by the company
EDS supports leading hedge funds and asset managers in making smarter investment decisions. By combining public and private data on a modern, user-friendly interface, we deliver top-tier analytics and insights that drive better investment ideas, research management, and decision-making. Our platform, developed with input from top investment funds since 2012, became commercially available in 2017. Today, our team of over 70 former portfolio managers, data scientists, analysts, and engineers is dedicated to simplifying and enhancing the investment process.
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Role Overview:
We are looking for a results-driven Performance Marketing Sr. Associate who will not only manage paid marketing campaigns but also take ownership of moving core business metrics such as revenue, CAC, ROAS, and contribution margins. This role requires a balance of execution, analytical thinking, and cross-functional collaboration with category, content, creative, and product teams.
Key Responsibilities:
Campaign Execution & Growth
- Independently plan, launch, and manage paid campaigns across Google Ads, Meta (Facebook, Instagram), and other digital platforms.
- Own end-to-end campaign execution from strategy to delivery, ensuring alignment with business objectives.
- Scale campaigns while maintaining efficiency on key performance indicators (CPA, ROAS, CM).
Analytics & Business Impact
- Track and analyze marketing performance not only at the campaign level (CTR, CPC, CPA, ROI) but also at the business impact level (Revenue growth, CM1, CM2, Baseline contribution).
- Perform detailed RCA (root cause analysis) for metric fluctuations and provide actionable insights to drive growth.
- Develop dashboards and reporting structures for transparent visibility of performance metrics.
Optimization & Experimentation
- Drive continuous A/B testing on creatives, audiences, landing pages, and messaging.
- Coordinate with content and creative teams to ensure impactful storytelling that drives conversions.
- Proactively test new ideas, channels, and formats that can unlock step-jump growth.
Cross-functional Collaboration
- Work closely with category managers to align campaigns with puja calendar, seasonal spikes, and product launches.
- Collaborate with CRM, product, and influencer teams to drive multi-channel impact beyond just paid performance.
- Contribute to brainstorming and execution of branding + performance initiatives that improve baseline business metrics.
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- 2+ years of experience in performance marketing with proven results in scaling campaigns and driving business growth.
- Strong understanding of paid media platforms ( Meta Ads Manager, etc.).
- Advanced Excel/Google Sheets skills for reporting and analysis.
- Strong analytical mindset with ability to link campaign performance to business outcomes.
- Excellent communication skills and ability to work cross-functionally.
- Problem-solving attitude with ownership to drive business results, not just campaign metrics.
- 3+ years of hands-on experience in ColdFusion development (CFML), including frameworks such as ColdBox, FW/1, or Model-Glue.
- Architect, Design, Develop and maintain web applications and solutions in Cold Fusion, HTML, CSS, Java Script.
- Strong proficiency in frontend technologies: HTML, CSS, JavaScript and jQuery
- Developing highly optimized database applications/Queries based on SQL, Oracle, or MySQL.
- Familiarity with web services (REST/SOAP), XML, and JSON.
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- Understanding of MVC architecture, Object-oriented programming (OOP) design and principles
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- Authentication using SAML and Authorization using OAuth 2.0
- Excellent analytical and problem-solving skills with thorough attention to detail, quality, and precision
- Ability to manage multiple data-driven tasks concurrently.
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Ruby
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- Excellent verbal & written communication skills. And you enjoy collaborating with others
- 2+ year of experience with Ruby on Rails or other Ruby frameworks
- Sound knowledge of object-oriented programming concepts and design patterns
- Strong knowledge of relational database concepts, PostgreSQL, MySQL, etc.
- Working knowledge of Javascript, DOM, CSS, HTML
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Good To Have Skills
- Experience with modern Javascript libraries, frameworks & its ecosystem will be a huge plus. Example: React.js / Ember.js / Angular.js / Vue.js etc.
- Experience with Micro-service Architecture, Service Oriented Architecture (SOA), GraphQL, and REST APIs will be a huge plus
- Working knowledge or understanding of the SaaS ecosystem will be a plus
- Contribution to open source projects, have participated in some technical community or meetups or interest group or have written or spoken in public about their technical ideas
- Inclination to develop your own gems or reusable components or libraries
What you will love working at Kiprosh
- We're a remote-friendly and calm company
- We use the latest and powerful hardware for software development
- We are heavy on extreme programming and agile methodology. Our DNA is engineering practices like TDD, CI, CD, Code reviews, Pair programming, etc
- We love to collaborate and contribute to open source projects (check: https://www.github.com/kiprosh">Kiprosh Github)
- We encourage and help you to blog about your development experience with the rest of the world. (check: https://blog.kiprosh.com/">Kiprosh Engineering Blogs)
- Our dedicated CoE (Center of Excellence) group ensures that company-wide we all achieve excellence in the area of our interest, learn the latest and greatest, and keep sharing product & technology topics regularly across the organization
- Company-wide, we conduct monthly events to have fun together as a One Kiprosh team.
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Java
Spring BootResponsibilities:
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- 7+ years of experience developing web applications using J2EE / Java.
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Company Overview
At Codvo, software and people transformations go hand-in-hand. We are a global empathy-led technology services company. Product innovation and mature software engineering are part of our core DNA. Respect, Fairness, Growth, Agility, and Inclusiveness are the core values that we aspire to live by each day.
We continue to expand our digital strategy, design, architecture, and product management capabilities to offer expertise, outside-the-box thinking, and measurable results.
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SAFe Certified Scrum Master
We are looking for scrum master who will be working with multiple teams simultaneously, so a can-do attitude and the ability to handle several projects at once are essential qualities.
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Guiding the team on how to use Agile/Scrum practices and values while maintaining our culture and spirit
Facilitating Scrum meetings
Supporting the team through a servant leadership style
Working with the team and any external resources to help identify impediments and remove them
Facilitating communication with other teams as needed to address any cross-team dependencies
Monitoring progress against operational metrics
Working with the product owner to establish and review team-specific metrics designed to improve team performance (in addition to operational metrics)
Gaining a high-level understanding of the application(s) to the extent useful in serving other scrum master responsibilities
Participating with the product owner and business analyst in discussions around strategic planning, including vision, goals, and road maps
Ensuring that the team has the resources (i.e., people and tools) necessary for success
Organizing Agile/Scrum training workshops as needed
Attending the weekly scrum master "Scrum of Scrums" to report on team activities
Providing traditional project management support for projects as needed
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3–5 years of experience as a scrum master; CSM®️ certification is a must
A strong desire to help the team succeed and do what is necessary to make it happen
Ability to work on multiple Scrum teams concurrently (usually no more than two)
Experience working independently, as well as in a team-oriented collaborative environment
Strong, clear communication skills (written, verbal, and presentation)
Ability to conform to shifting priorities, demands, and timelines through analytical and problem-solving capabilities
Persuasive, adaptable, encouraging, and motivating
An independent learner and self-starter
An eye for detail but able to see the big picture
Contribution to the Creation of Healthy work culture.
Job Location : Pune (Preferred)/Remote
Work Timings : 02 : 30 pm – 11.30 pm / 06:00 am – 03:00 am
Our client is an Innovative B2B Saas company which focuses on integrating technology into solving regulatory compliance, privacy, cyber security and financial issues management. Founded in 2009, as a technology service provider, it aimed to specialize in digitalizing and transforming the enterprise systems, data and processes of professional service companies by providing in depth computer system design and related services.
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What you need to have:- Demonstrated software development experience preferably with a functional language. Bonus if you already know Clojure or Go
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- Knowledge in React and Javascript
- Unit testing experience
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From day one, Smarsh was built on a set of core values that have motivated and sustained us – People First, Inspire Confidence, and Embrace the Impossible. We ask that each of our employees – whether new or old- ingrain these values in our day-to-day decisions, call on them while serving our customers and our peers and apply them when creating the best possible products, we can imagine.
Smarsh is a global leader in natural language processing, artificial intelligence, and machine learning. Smarsh’s SaaS solutions transforms the risk and compliance industry with the first integrated, AI-powered solution for the retention, oversight, and analysis of electronic communications.
About our culture
Smarsh hires lifelong learners with a passion for innovating with purpose, humility, and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world’s leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Comparably.com Best Places to Work Awards. Come join us and find out what the best work of your career looks like.
What You Will Be Doing
As a Total Rewards Analyst you will be responsible for developing, implementing, and administering the entire spectrum of total rewards and not limited to compensation and benefit policies and programs, which support company objectives and local practices. You will also provide HR and leadership with processes and tools that facilitate the administration of equitable quality programs and ensures a competitive market position for the organization. You will be developing and/or participating in compensation/benefit surveys to analyse company’s competitive position. You will be ensuring company compliance with government laws governing both compensation and benefits practices.
Responsibilities
- Support day to day compensation & benefits management and operations in the region to ensure alignment with business goals and a robust Total Rewards framework to attract, motivate, engage, and retain employees
- Overall compensation philosophy design – Building the system to keep pay equitable to market and creation of systems for delivery at scale.
- End to End Support to our rewards cycles (mid-year and year-end) including the review current offerings and plans for enhancements and changes, rollout and communication materials.
- Assist with the compliance and governance of compensation and benefits policies and programs, monitor market trends, identify risks, perform audits, and provide solutions
- Act as the first point of contact for compensation and benefits queries and issues raised by employees, payroll, HR, and vendors including managing invoices.
- Lead compliance and adherence to global and local instructions/policies, and relevant local regulations / legislations.
- Create and maintain the regional compensation and benefits content on the employee portal based on the current programs and policies.
- Conduct routine market research and provide timely compensation analysis and support for new hire offers compensation & benefits packages related to job changes and relocations.
- Can contribute to a collaborative work environment with the goal to improve the delivery of compensation and benefits.
- Demonstrate excellent customer service through using effective communication skills in written and verbal interactions.
- Are comfortable working independently/with minimum supervision and interacting with employees at all levels across the globe
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- Work on benefits solutions during M&A Cycles, planning on budgeting and harmonization.
- Partner with global total rewards teams to derive and deliver solutions at scale
Why Smarsh?
Ready to join a thriving tech company that’s redefining digital archiving and business intelligence?
Smarsh is the leading comprehensive archiving platform. Recognized as one of today’s fastest growing companies in the U.S., Smarsh delivers innovative cloud-based solutions that help organizations manage and enforce flexible and secure records retention and compliance strategies for electronic communications, including social media and enterprise social networks (Yammer, Chatter, Facebook, LinkedIn and more).
Our motto is ‘People First. Inspire Confidence. Embrace the Impossible.’ We hire lifelong learners who have a passion for their discipline and a track record of excellence. To learn more about us, visit www.smarsh.com/careers
JavaSpring Boot
PostgreSQLLooking for someone with 6+ years of exp and has worked on scalable systems and has good understanding of architecting systems with Redis, Elasticsearch and Kafka.
We are looking for a Senior Java Developer with good product development experience to join our founding engineering team.
👋 Hi! We are Threado
At Threado, we are building the future of community experience for businesses. Community-led growth is the most sustainable way to build businesses and we want to help drive this shift in the years to come. We are a seed stage product-led startup building the best-in-class community management platform for community professionals across the globe.
Threado was founded by Pramod Rao and Abhishek Nalin. Prior to Threado, Pramod was a founding team member and VP, Marketing at Zomato. He comes with a decade of experience in community building and user growth. Abhishek was the Director of Engineering at BillTrim and CTO at Smart Audit. He has years of experience in engineering design, architecture and building SaaS products.
⛰Welcome to ground zero!
"The journey of a thousand miles begins with one step." - Lao Tzu
You'll be joining us at the early stages of our journey. We are a small, fun and passionate team with an ambition to build the next generation of community infrastructure. If you love technology, enabling engaging social experiences, and are interested in building a product for the global market, you are one of us. Join us in the journey ahead!
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C#
.NET Design, Develop and Test applications running in the cloud.
Work in sprints, within a highly motivated, self-organizing team to produce quality software
according to the priorities laid down by the application stakeholders.
Design innovative solutions to problems faced by our internal and external customers and
implement them on continuously evolving applications.
Write Unit tests to ensure code is proven to work before being deployed to Test environments.
Use defensive coding to ensure software is developed with a secure approach.
Provide input on best practices and innovations across all aspects of our software development.
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A minimum of 6 years of software development experience
In-depth knowledge of C#
Hands-on experience with ASP. NET MVC Framework
Strong knowledge and experience in designing and developing Web solutions using ASP.
NET MVC Framework
Rich experience in creating REST-based web-services using ASP. NET Web API or ASP.
NET Core
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Framework, EF Core)
Affinity with unit and integration testing frameworks and TDD
Knowledge of Azure cloud and DevOps pipeline nice to have
Analyze, plan and estimate requirements as well as identify risks involved and provide
solutions
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Continuous improvement and innovative mind-set.
Ability to take a lead role and take ownership of complex data integration deliveries.
A degree in Computer Science and/or a business related degree; or equivalent work experience.
C#.NETPosition: Associate Software Engineer
Profile : BE/MTech/BCA/MCA (2020 or 2021 Graduates with a minimum score of 50% or a CGPA Score of 6)
Location: Bangalore.
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- Knowledge of .NET Framework, ASP.NET and MVC 5
- Basic Knowledge of jQuery, JavaScript, Web Services & WCF
- Certification in Dotnet is a must and any other certification will be an added advantage.
- Good Verbal & Written Communication
- Passion for Technology & Innovation
- Good Problem Solving, logical and Analytical Skills
- A Great Team Player
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon