Customer Success Manager

1. Create visually appealing designs for digital marketing campaigns:

• Design engaging graphics for social media posts, ads, and banners across platforms like Facebook, Instagram, Twitter, and LinkedIn.
• Develop eye-catching visuals for email campaigns, newsletters, and digital assets that align with client objectives and brand guidelines.
• Collaborate with the marketing team to ensure designs effectively communicate key messages and drive audience engagement.

2. Collaborate with cross-functional teams to produce high-quality visual content:

• Work closely with marketing managers to integrate graphics seamlessly into multimedia campaigns.
• Provide creative input and direction to ensure consistency and coherence in visual storytelling across different digital channels.

3. Maintain brand consistency and quality across all design projects:

• Uphold brand identity guidelines and standards in all design outputs, ensuring cohesive and professional representation of client brands.
• Review and refine designs based on feedback from stakeholders to achieve desired visual impact and effectiveness.

4. Stay updated with industry trends and best practices in graphic design:

• Research and adopt new design tools, techniques, and trends relevant to digital marketing and visual communication.
• Proactively share insights and recommendations with the team to enhance creative processes and deliver innovative design solutions.

5. Create the Brand Book from scratch: 

• Lead the creation of the company's Brand Book, developing comprehensive brand guidelines, visual identity elements, and brand assets.
• Collaborate closely with key stakeholders to ensure the Brand Book reflects and reinforces the brand’s values and goals.

Requirements:

• Proven experience as a Graphic Designer in a digital marketing agency or related industry.
• The designers should be familiar with the basics of video editing and can create basic reels, GIFs, and motion stories
• Strong portfolio showcasing creative design work across various digital platforms.
• Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and other relevant design software.
• Solid understanding of design principles, typography, and color theory.
• Ability to work collaboratively in a remote team environment, with excellent communication and time-management skills.
• Bachelor's degree in Graphic Design, Visual Arts, or a related field is preferred.

Role- Recruiter

Location: Remote (Candidates from Indore Location are preferred)

Experience Required - 3 to 4 Years 

Immediate joiners are preferred.

We are seeking a driven and experienced Senior Technical Recruiter with 3 to 4 years of experience in staff augmentation. In this role, you will be responsible for sourcing, screening, and placing top IT talent for short-term and long-term contractual positions. You will also manage relationships with staffing vendors and internal teams to ensure successful placements for clients.

Key Responsibilities:

Full Recruitment Cycle: Manage the complete recruitment process for staff augmentation roles, including contract, contract-to-hire, and direct placement positions.

Sourcing Techniques: Leverage a variety of sourcing methods (job boards, social media, networking) to attract qualified IT professionals for staff augmentation roles.

Vendor Management: Build and maintain strong relationships with staffing vendors to ensure access to a diverse pool of candidates and meet client hiring demands.

Screening & Interviews: Conduct initial screenings, technical assessments, and interviews to evaluate candidates' technical expertise and cultural fit for client requirements.

Offer Extension & Negotiations: Extend offers and negotiate terms with candidates, ensuring alignment with both client expectations and candidate needs.

Onboarding Support: Facilitate the onboarding process for candidates and work closely with clients to ensure smooth transitions for new hires.

Collaboration: Collaborate with internal teams and clients to align recruitment strategies and successfully meet hiring needs.

Qualifications:

Bachelor’s Degree in Human Resources, Business, or a related field.

3 to 4 years of experience in technical recruitment, specifically within staff augmentation and contractual hiring.

Strong understanding of IT roles and technologies relevant to staff augmentation.

Proven experience in vendor management and building strong relationships with staffing partners.

Excellent communication and negotiation skills to engage with both candidates and clients.

Ability to multitask and manage multiple hiring projects for different clients.

Proficiency in recruitment software and tools used in staff augmentation.

If you're passionate about recruiting top IT talent and excited about working in a dynamic, growth-driven environment, we'd love to hear from you!

About The Role:

The products/services of Eclat Engineering Pvt. Ltd. are being used by some of the leading institutions in India and abroad. Our services/Products are rapidly growing in demand. We are looking for a capable and dynamic Senior DevOps engineer to help setup, maintain and scale the infrastructure operations. This Individual will have the challenging responsibility of channelling our IT infrastructure and offering customer services with stringent international standard levels of service quality. This individual will leverage the latest IT tools to automate and streamline the delivery of our services while implementing industry-standard processes and knowledge management.

Roles & Responsibilities:

- Infrastructure and Deployment Automation: Design, implement, and maintain automation for infrastructure

provisioning and application deployment. Own the CI/CD pipelines and ensure they are efficient, reliable, and

scalable.

- System Monitoring and Performance: -Take ownership of monitoring systems and ensure the health and

performance of the infrastructure. Proactively identify and address performance bottlenecks and system issues.

- Cloud Infrastructure Management: Manage cloud infrastructure (e.g., AWS, Azure, GCP) and optimize resource

usage. Implement cost-saving measures while maintaining scalability and reliability.

- Configuration Management: Manage configuration management tools (e.g., Ansible, Puppet, Chef) to ensure

consistency across environments. Automate configuration changes and updates.

- Security and Compliance: Own security policies, implement best practices, and ensure compliance with industry

standards. Lead efforts to secure infrastructure and applications, including patch management and access controls.

- Collaboration with Development and Operations Teams: Foster collaboration between development and

operations teams, promoting a DevOps culture. Be the go-to person for resolving cross-functional infrastructure

issues and improving the development process.

- Disaster Recovery and Business Continuity: Develop and maintain disaster recovery plans and procedures. Ensure

business continuity in the event of system failures or other disruptions.

- Documentation and Knowledge Sharing: Create and maintain comprehensive documentation for configurations,

processes, and best practices. Share knowledge and mentor junior team members.

- Technical Leadership and Innovation: Stay up-to-date with industry trends and emerging technologies. Lead efforts

to introduce new tools and technologies that enhance DevOps practices.

- Problem Resolution and Troubleshooting: Be responsible for diagnosing and resolving complex issues related to

infrastructure and deployments. Implement preventive measures to reduce recurring problems.

Requirements:

● B.E / B.Tech / M.E / M.Tech / MCA / M.Sc.IT (if not should be able to demonstrate required skills)

● Overall 3+ years of experience in DevOps and Cloud operations specifically in AWS.

● Experience with Linux Administrator

● Experience with microservice architecture, containers, Kubernetes, and Helm is a must

● Experience in Configuration Management preferably Ansible

● Experience in Shell Scripting is a must

● Experience in developing and maintaining CI/CD processes using tools like Gitlab, Jenkins

● Experience in logging, monitoring and analytics

● An Understanding of writing Infrastructure as a Code using tools like Terraform

● Preferences - AWS, Kubernetes, Ansible

Must Have:

● Knowledge of AWS Cloud Platform.

● Good experience with microservice architecture, Kubernetes, helm and container-based technologies

● Hands-on experience with Ansible.

● Should have experience in working and maintaining CI/CD Processes.

● Hands-on experience in version control tools like GIT.

● Experience with monitoring tools such as Cloudwatch/Sysdig etc.

● Sound experience in administering Linux servers and Shell Scripting.

● Should have a good understanding of IT security and have the knowledge to secure production environments (OS and server software).

At StarApps, our Customer Support Specialist plays a crucial role in providing expert assistance for our products and related technologies. As our products cater mostly to Shopify store owners, the Technical Support Specialist is well-versed in Shopify products.

This customer-facing technical position requires the specialist to troubleshoot and resolve customer issues promptly, ensuring exceptional support is provided with a high level of product knowledge and effective communication skills. Our ultimate goal is to surpass customer expectations consistently.

We cater to businesses of all sizes worldwide, and to support these entrepreneurs, you must possess an entrepreneurial mindset and have a comprehensive understanding of e-commerce technologies.

The Customer Support Specialist serves as a key intermediary between our customers and the Engineering/Product teams.

Please note that the night shift will be scheduled between 6 pm and 3 am.

What you'll be doing:

• Engage with customers, understand their needs, advise them, and solve their problems.
• Research, Diagnose, troubleshoot, and identify solutions to resolve customer issues.
• Log Software defects using a bug-tracking system and work closely with the engineering team to analyze defects and track them to resolution.
• Answering pre-sales questions of potential customers, following up with them, and helping in onboarding.
• Record Cancellation Reasons for Customers & work with the business teams and product teams to find solutions to take proactive steps to reduce churn.
• Work with the product management team to continuously evolve the product based on customer feedback including issues raised & new feature requests.

Professional Competencies

• Demonstrated excellence in working with cross-functional and multi-disciplinary teams.
• Outstanding written & spoken communication skills.
• Well-organized with utmost care for details, along with excellent comprehending skills to address issues.
• Strong time-management and prioritization skills to work with multiple customers.
• Good Understanding of web technologies like HTML & CSS.

Desired Skills & Experience

• Bachelor’s Degree Computer Science Related
• Minimum 2 years of experience in a night shift customer support role
• Strong problem-solving skills
• Organized and reliable self-starter who can work independently

What we offer:

• We care about you; therefore, you'll be offered a competitive salary.
• We'll support your professional development however you need, whether it's with equipment, courses, books, or conferences
• Flexible holiday policy to help you plan your vacations better.
• Performance-based rewards and incentives

For more details about our products and why our customers love us, look at our apps and their reviews here: https://apps.shopify.com/partners/starapps-studio

This might change your life. Well, maybe not, but it'll be worth it.

Apply right away!

• Total experience of 10-12 years with excellent credentials in BI/DW and having retail domain experience
• Minimum 5 years of project management experience delivering medium to large engagements
• Experience in Agile project management and scrum methodology
• Must have experience of delivering engagements with Azure Data Platform (Azure, Databricks, ADF, PySpark) and/or Microstrategy/Business Objects
• Should be able to plan, manage and execute projects end to end independently
• Should have experience of drafting SOWs, project status reports and financials management

RESPONSIBILITIES:

As a Business Development Manager working under the FMCG segment, an ideal candidate must perform the following responsibilities:

·       Approaching potential leads and close them within a stipulated time frame.

·       Create exclusive distributors, exclusive Super Stockiest and business associates for the company.

·       Look after the entire business activities of the exclusive distributors, super stockiest and business associates.

·       Keep abreast with stock reports, inventory, product order, re-order etc.

·       Guide and coordinate the sales team working under his jurisdiction.

·       Training personnel and helping team members in developing their skills.

·       Make strategic marketing plans/ beat plans to achieve the business targets.

·       Perform other sales, marketing or promotion related activities towards the growth of the company as when instructed by the company.

·       Finding and developing new markets and improving sales.

REQUIREMENTS:

·       Bachelor’s degree in business, marketing or related field.

·       Experience in sales, marketing or related field.

·       Strong communication skills.

·       Ability to manage complex projects and multi-task.

·       Excellent organizational skills.

·       Ability to flourish with minimal guidance, be proactive and handle uncertainty.

·       Proficient in MS office.

Job Description: 

 To lead virtual meetings with potential clients to determine technical and business requirements and ensure that all necessary information is collated prior to producing a solution. Should be able to lead requirement discussion calls with potential clients about their web and mobile application development needs. 

 Responsible for the requirement gathering with potential clients to elicit business and functional requirements. 

 Apply standard business analysis techniques to develop quality requirements for inclusion in BRD/FRD/SRS. Develop an understanding of the business applications supported as well as the business directions. 

 Collaborate effectively with development functions to provide cost and time assessment of the requirements. 

 Should be able to create proposals and Statement Of Work, clearly documenting the client requirements and budgetary information. 

 Should be open to work in extended IST hours. 

 Problem solver, self-driven and be able to work as an individual contributor as well if required. Desired Candidate Profile: 

 4-6 years of strong experience working as a Business Analyst or Presales consultant in the web and mobile application domain. 

 Knowledge of web and mobile application development technologies 

 Familiar with agile principles and other software development processes and concepts. 

 Strong verbal and written communication skills. 

 B-Tech/MBA/BCA Equivalent as educational qualification.

Location- Noida (Work from Office)

Qentelli is seeking a Solution Architect to untangle and redesign a huge granny old monolithic legacy system. Interesting part is that the new system should be commissioned module by module and legacy system should phase off accordingly. So your design will have a cutting edge future state and a transition state to get there. Implementation now is all Microsoft tech stack and will continue to be on newer Microsoft tech stack. Also there is a critical component of API management to be introduced into the solution. Performance and scalability will be at the center of your solution architecture. Data modelling is one thing that is of super high importance to know.

You’ll have a distributed team with onshore in the US and offshore in India. As a Solution Architect, you should be able to wear multiple hats of working with client on solutioning and getting it implemented by engineering and infrastructure teams that are both onshore and offshore. Right candidate will be awesome at fleshing out and documenting every finer detail of the solution, elaborate at communicating with your teams, disciplined at getting it implemented and passionate for client success.

TECHNOLOGIES YOU’LL NEED TO KNOW

Greetings from Qentelli Solutions Private Limited!

We are hiring for PostgreSQL Developer

Experience: 4 to 12 years

Job Location: Hyderabad

Job Description:

• Experience in RDBMS (PostgreSQL preferred), Database Backend development, Data Modelling, Performance Tuning, exposure to NoSQL DB, Kubernetes or Cloud (AWS/Azure/GCS)

Skillset for Developer-II:

• Experience on any Big Data Tools (Nifi, Kafka, Spark, sqoop, storm, snowflake), Database Backend development, Python, No SQL DB, API Exposure, cloud or Kubernetes exposure

Skillset for API Developer:

• API Development with extensive knowledge on any RDBMS (preferred PostgreSQL), exposure to cloud or Kubernetes

Dear Connections,

Roles & Responsibility:-
Should execute block level floor planning, PG Planning, partitioning, placement, scan-chain-reordering, clock tree synthesis, timing optimization, SI aware routing, timing analysis/closure and ECO tasks (timing and functional ECOs), SI closure, design rule checks (DRC), and Logical vs. Schematic (LVS) checks, Antenna checks.

Physical Design Implementation on advanced technology nodes like 28nm, 20nm for block level implementation. Good understanding on low power concepts. Good understanding on top level physical design, partitioning and timing constraints, IR Drop.

Candidate should be from semiconductor/'ASIC industry
Excellent knowledge on GDS To Netlift