Customer Success Manager

What’s the opportunity?

Are you a backend developer looking to fast-track your learning and growth? Have you looked at world-class products like Asana, Notion, or Airtable, and felt “I wish I were part of the early team that built these products”?

We’re a team that has previously built and rolled out globally successful SaaS products used by tens of thousands of customers. We’re laser-focused on delivering a world-class product again, and looking for an ambitious backend engineer to join our existing team of 9 engineers. 

If it excites you to think of a fast-paced start-up environment, building something big from scratch, breaking down new problems, creating new APIs, working on performance issues, getting hands-on with DevOps initiatives, and showcasing demos of your work every Friday with a happy and passionate team, then this is the right opportunity for you.

Some of the tech problems you get to work on as a backend engineer would be to build the backend for a modern spreadsheet experience from scratch, work on infra as code, write robust code that is fault-tolerant, work on performant code that adheres to SLOs set by the organization.

About you:

● 3- 5 years of experience

● Expertise in the following areas ○ Java ○ HTTP Protocol

● You’ve heard of or worked with some of the following tech stacks/products ○ Spring ○ PostgreSQL ○ Redis ○ Docker ○ Message brokers ○ GitHub

● These non-functional areas are familiar to you ○ Performance ○ Debugging ○ Log management

Nice to have:

● Familiarity with AWS

What’s in it for me?

● Great opportunity: We genuinely care about everyone we hire. You’ll learn new things and grow no matter how experienced you are; you will be working with founders who have more than three decades of collective experience in building significant B2B SaaS startups.

● Great team: Work with a world-class, high-velocity team that truly embodies the values of empathy, curiosity, and customer-centricity. Check out the MTT(Meet The Team) videos on our LinkedIn.

● Great culture: An open, fun, and exciting startup culture that empowers its people to champion big problems with the freedom to think and innovate.

● Growth: You could easily and quickly transition into other roles you might like.

● Impact: You get to be part of a global, passionate team in a fast-paced and growth-oriented environment. The team has a work philosophy of being high on ambition, ownership, and a bias for action.

● Monetary rewards and benefits: Competitive stipend, flexible leave policy, and more

Impact Guru Foundation was founded in 2014, to provide affordable and accessible healthcare to all. Through our interventions, we have defined our vision, mission and values to help inform our programs going forward. Deriving on the principles of healing, health, harmony and happiness, we have pivoted our approach to reflect high standards of delivery of healthcare services to all to realize our dream of a #HealthyBharatHappyBharat

Inception: 2014

Website: https://www.impactgurufoundation.org

Location: Delhi & Bangalore

The Manager / Senior Manager, Corporate Fundraising will support Impact Guru Foundation (IGF) to mobilize financial and nonmonetary resources. He or she will lead IGF’s associations with multiple existing and new stakeholders among corporates. He / She will constantly focus on strengthening existing relationships within these partners as well as cultivating new champions among these stakeholders. This role works closely with the internal functions of IGF such as Program team, Finance team and Impact team to develop win-win opportunities to maximize our impact within and beyond.

1. Build financial sustainability  

1. Building and sourcing work-streams such as corporate, foundation, multi-laterals, Alumni, government etc. Good to be Subject matter Expert in work-streams such as multi-laterals / foundations.  
2. Design and execute deep engagement strategy with key relationships to ensure renewals, upgrades and meaningful partnerships  
3. Partner with the Director in leveraging the rich ecosystem towards building a pipeline of funders.  
4. Manage systems and processes that support development objectives and comply with regulatory laws and MoU commitments  
5. Lead and manage strategic partnerships with various organizations to organize fundraising campaigns and events.  
6. Handle external and internal communications and facilitate legal agreements with partners as needed  
7. Events: Organize events/conferences/seminars/concerts/charity fundraising events etc. to promote fundraising for partners  

2. Due Diligence:  

1. Conduct thorough due diligence on partners to make sure they are compliant with existing laws and have strong track record.  
2. Conduct thorough due diligence on individuals creating personal cause campaigns to verify need and use of funds  

3. Fundraising:  

1. Help partners identify influential campaign creators or to create campaigns themselves  
2. Work closely with the digital marketing and content team to make sure each fundraising campaign is a big success!  
3. Feedback Reports: Ensuring that all donors are sent feedback reports on timely basis and that partners provide high quality feedback reports Campaigns: Develop pipeline of campaigns that have large scale impact and work with partners to execute those

Qualifications / Requirements

• Graduate/Post graduate in any field with 4+ years of work experience preferably in a healthcare NGO.  
• Ability to evaluate partnerships and collaboration opportunities in the city / region from a development and a larger organizational lens.  
• Basic understanding of the IGF’s model with potential for systemic impact  
• Proficient user of the MS Office toolkit such as Excel, PowerPoint and Word  
• Excellent communication (written and verbal) and presentation skills  
• Strong project management skills including assessing progress to goals and making the necessary course corrections or reinforcements  
• Ability to use data to drive decisions  
• An inclination or the ability to see connections between seemingly disparate opportunities (internal or external to the team or the organization) and leverage the same to achieve shared goals  
• Ability to work in an unstructured environment and develop strategy independently – with the newer work-streams, the Senior Manager will operate in a relatively unstructured environment where they will have to collect, process and synthesize information. They should also have the ability to critically review this to enable strategic decision making.  
• Knowledge / Awareness of managerial techniques to build a strong culture of collaboration and collective problem solving among the city and national team members  
• Should have a proven track record of CSR Partnership, HNI Contacts, fundraising to promote charitable causes.  
• Strong network of existing relationships with hospitals, universities, marathon

What do we offer?

● Attractive salary & performance-linked bonuses

● An opportunity to be in a leadership position of a high-growth organization

● Fun, casual & flexible work environment

● Entrepreneurial, forward-looking, growth-driven & open work culture

1.    Must be graduate (BCA or B.Tech or MCA)

2.    Minimum 1-6 years of experience

3.    Should have strong knowledge in Microsoft business central and Microsoft Dynamics Nav

4.    Strong knowledge of AL

5.    Good communication skill

• Cultivating solid relationships with clients through the provision of exceptional service.
• Should be open to travel and explain the products of clients to relevant stakeholders
• Creating a positive onboarding experience for new clients.
• Regularly interacting with clients and their audience through telephone calls, email communications, or face-to-face meetings.
• Identifying ways to overcome clients' challenges
• Maintaining an accurate record of all existing and potential clients.
• Responding to client inquiries in a timely and professional manner.
• Training and providing overall guidance to other fellow members.
• Organizing training seminars to enable clients to engage with the stakeholders
• Should be proficient in using excel.
• Should have 1-3 years of experience
• Mediator between the clients and different departments in the organization.

Responsibilities

• Translate designs and wireframes into high-quality code.
• Design, build, and maintain high-performance, reusable, and reliable Java code.
• Ensure the best possible performance, quality, and responsiveness of the application.
• Identify and correct bottlenecks and fix bugs.
• Help maintain code quality, organization, and automatization.

Requirement

• Minimum year of experience as an Android app developer.
• Strong knowledge of Android SDK, different versions of Android, and how to deal with different screen sizes
• Strong knowledge of Android UI design principles, patterns, and best practices
• Experience with offline storage, threading, and performance tuning
• Ability to understand business requirements and translate them into technical requirements

Hi ,

Greetings From MNR Solutions Pvt Ltd Noida.

We have opening for Manager-Direct Tax for one of our client good brand into conglomerate based at Mumbai.

Position-Manager-Direct Tax

Exp-Min 4 Yrs
Industry-Mining 

Location-Mumbai

Qualification- Qualified CA

6 days working from Office

Job Responsibilities -

Roles and Responsibilities

• Handling of finalization of income tax-returns.
• Filing of income tax forms (quarterly/ half yearly/ annual).
• Data preparation & completion of Tax Audit, Transfer Pricing Audit.
• Handling tax assessments and litigation before appellate authorities.
• Advisory and planning over tax structures and evaluating the taxability for the structures.
• Preparation and submission of data for Assessment.
• Proactively identify the process automation and improvement opportunities.
• Knowledge of certification work in respect of filing of forms 15CB, form 15CA, form 3CD, form 3CEB.

Desired Skills and Experience-

tax audit, income tax, transfer pricing, data preparation, process automation, tax, forms, filing, planning, automation, litigation, evaluation, completion, structures, preparation, finalization, Use Tax, FAS109, Tax Audit Representation, Tax Compliance

The Impact you will create:

• To exceed sales and acquisition targets through proactive client communications.
• Prospecting and developing new business by spotting new opportunities to establish rapid growth within the market place.
• Drive the entire sales cycle from initial customer engagement to closed sales
• Following up new business opportunities and setting up meetings.
• Planning and preparing presentations.
• Communicating new product developments to prospective clients.
• Develop and maintain territory plans which outline how sales targets will be met on an ongoing basis
• Provide forecasts on best case and most likely sales volumes over relevant time periods
• Spend a large amount of time visiting clients and attending networking events
• Collaborate with other appropriate internal teams and represent the customers to solve their business requirements.
• Be a contributor to the revenue numbers of the organization
• Work with various internal stakeholders and achieve team targets.

What we look for:

• 4-6 years of experience in Acquisition sales.
• Experience with enterprise software solutions and large, complex organizations.
• Should also exhibit analytical and database technology skills, which play an essential role in maintaining campaign management applications and generating marketing reports.
• Numbers should challenge you.
• Passion and conviction for building relationship.
• A competitive spirit.