Customer Success Specialist

We are looking for an experienced and dynamic Senior Business Analyst to join our growing team. If you have strong analytical skills and a passion for delivering data-driven solutions, we’d love to connect with you!

📍 Position: Business Analyst

📌 Location: Mohali - 8B

🕒 Experience: 3+ Years

🔹 𝐊𝐞𝐲 𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬:

• Requirements Documentation: Develop, manage, and maintain BRD, FRD, and SRS documents to ensure clear understanding and alignment among stakeholders.
• Wireframing: Create detailed wireframes and process flows to visualize project workflows and user interfaces using tools like Figma.
• Project Task Creation & Management: Plan, assign, and track project tasks to ensure timely and successful delivery.
• User Acceptance Testing (UAT): Lead and coordinate UAT activities to validate that solutions meet defined business requirements.
• Stakeholder Collaboration: Work closely with cross-functional teams and clients to ensure smooth communication and project execution.
• Process Improvement: Identify gaps in existing processes and implement improvements to enhance operational efficiency.

🔹 𝐑𝐞𝐪𝐮𝐢𝐫𝐞𝐝 𝐒𝐤𝐢𝐥𝐥𝐬:

• Strong analytical and problem-solving abilities.
• Excellent communication and documentation skills.
• Proficiency in tools such as JIRA, Asana, and Figma.
• Strong understanding of SDLC and Agile methodologies.
• Experience with data visualization tools like Power BI and Excel (preferred).

About Knowlathon

Knowlathon is a leading Learning and Advisory Solutions company founded in Pune in 2013, with a strong presence across India and an expanding global reach. With a network of partners across America, Europe, the Middle East, Africa, and Asia, Knowlathon has established itself as a trusted partner for organizations and IT professionals seeking to stay ahead in a rapidly evolving digital landscape.

The company specializes in empowering professionals through globally recognized certifications, including ITIL, PMP®, AWS, Cybersecurity, and DevOps. Its training approach is rooted in hands-on learning and practical application, ensuring that learners gain not just knowledge, but real-world skills that drive performance and career advancement. Recognized as a PeopleCert Silver Partner and accredited by PMI®, ISACA®, EXIN, and PECB. Knowlathon upholds the highest standards of quality and excellence in professional training. Guided by its philosophy—Learn, Certify, Grow, and Repeat—Knowlathon is committed to fostering continuous learning, enabling career progression, and delivering meaningful, measurable outcomes for both individuals and organizations.

Position: Business Development Executive

Job Description: We are seeking highly motivated and results-driven Lead Generation Executives to join our team. The successful candidates will be responsible for generating high-quality leads through various channels, building relationships with potential clients, and collaborating with the closure team to convert leads into opportunities.

Key Responsibilities:

- Generate high-quality leads through cold calling

- Build and maintain relationships with potential clients

- Collaborate with the closure team to convert leads into opportunities - Meet and exceed monthly defined targets

- Continuously update and maintain CRM.

Requirements:

- 0-2 years of experience in inside sales & lead generation (Freshers are encouraged to apply)

- Excellent communication and interpersonal skills

- Ability to work in a fast-paced environment and meet deadlines

- Strong analytical and problem-solving skills

Experience: 0-2 Years (Freshers are encouraged to apply)

Vacancies: 9

Work Mode: Work from Office

Compensation & Benefits: Salary Range: ₹2,50,000 – ₹3,00,000 per annum (plus incentives, perks, and additional benefits)

Address:- Knowlathon IT Services Pvt Ltd 801, 8th Floor, Platinum 9, Sus–Pashan Bridge, Baner, N.I.A., Pune, Maharashtra, India, 411045

About Company:

In a world where digital-first (D2C) brands are thriving, our client is rewriting the rules of retail. Their mission is clear - democratize prime retail to empower digital-first brands with plug and play tools to seamlessly transition into the physical world. In the heart of innovation, brand emerges as a revolutionary retail space, an avant-garde fusion of shared economy, digital prowess, and tangible experiences

About the Role:

We are seeking a talented and experienced individual to join our team as a Brand Partnerships Lead. If you thrive in a fast-paced environment, have a proven track record of building brand partnerships, and possess a deep understanding of the Direct-to-Consumer (D2C) industry, we want to hear from you.

What You’ll Be Doing:

1. Brand Partnership Development:

• Identify and pursue new business opportunities for brand partnerships.

• Build and maintain a strong pipeline of potential partners within the D2C industry.

• Develop and execute strategies to expand the company's brand partnership portfolio.

2. Sales Funnel Management:

• Manage the end-to-end sales process, from lead generation to deal closure.

• Collaborate with cross-functional teams to ensure seamless execution of brand partnership agreements.

• Track and analyze sales metrics to optimize the sales funnel for efficiency and effectiveness.

3. Industry Knowledge:

• Stay abreast of industry trends and developments within the D2C space.

• Leverage industry knowledge to position our company as a strategic partner for potential brands.

• Provide insights and recommendations to internal teams based on market intelligence.

4. Relationship Building:

• Cultivate and nurture strong relationships with key stakeholders in potential partner organizations.

• Act as the main point of contact for brand partners, ensuring their needs are met and expectations exceeded.

• Collaborate with internal teams to enhance the overall partner experience.

Requirements:

1. Bachelor's or Master’s degree in Business, Marketing, or a related field.

2. Proven track record of 2-5 years in building and managing brand partnerships within the D2C industry.

3. Strong network and connections within the D2C space.

4. Excellent communication and negotiation skills.

5. Ability to work collaboratively in a cross-functional team environment.

6. Results-oriented with a focus on meeting and exceeding sales targets.

7. Adaptability and resilience in a rapidly changing business landscape.

If you are passionate about driving strategic brand partnerships, possess a deep understanding of the D2C industry, and thrive in a fast-paced environment, we encourage you to apply.

We are looking for a Senior Web Developer to build and maintain functional web pages and applications.

Senior Web Developer responsibilities include leading a team of junior developers, refining website specifications and resolving technical issues. To be successful in this role, you should have extensive experience building web pages from scratch and in-depth knowledge of at least one of the following programming languages: Javascript, Ruby or PHP.

Ultimately, you will ensure our web pages are up and running and cover both internal and customer needs.

Responsibilities

• Identify user and system requirements for new websites and applications
• Prioritize software development projects, set timelines and assign tasks to team members
• Create wireframes to decide on the layout
• Write or review code for various applications
• Run functionality testings and debug code
• Oversee junior web developers and evaluate their performance
• Liaise with designers to decide on UI/UX elements (like graphics and navigation buttons)
• Ensure our software documentation is up-to-date
• Collaborate with mobile developers to build mobile-responsive websites

Overall 4-5 years of solid experience with .Net.

Experience in .Net core

Strong knowledge of .NET web framework (MVC 4/5, Restful WebApi).

Good to have LINQ to SQL, LINQ to Objects, and LINQ to XML

Good to know Asp.net Web forms

Good to know about Front-end technologies like react, angular

Experience in JavaScript/CSS/Bootstrap/HTML5

Automation QA Engineer

This position will play a primary role in planning, implementing, leading, and executing all aspects of Quality and Testing. The role requires hands-on QA expertise, ability to take initiative, develop, and evolve our QA processes. The right candidate will be able to analyze the systems to determine what to test, the priority of those tests and the best way to test.

• Perform impact/test analysis for the new features, feature-enhancements, and bug fixes.
• Conduct test design and test execution for functional/non-functional aspects of features / product.
• Hands-on execution for functional/non-functional aspects of features / product.
• Automate the tests to ensure repeatability of tests.

An enthusiastic individual with the following skills. Please do not hesitate to apply if you do not match all of it. We are open to promising candidates who are passionate about their work and are team players.

• 7+ year's experienced software quality professional.
• Experienced developing and executing test cases, scripts, plans and procedures to support various development methodologies.
• Familiarity with entire software development life cycle and test cycles (Unit, Regression, Functional, Systems, Performance and Volume, User Acceptance).
• Knowledge & experience on java or python, selenium, Appium, etc. to perform the automation of websites and apps on desktop/handheld devices.
• Knowledge & experience on tools like JMeter, Gatling, locust to perform non-functional tests.
• Detailed and effective written communication skills for documenting the features tested and bugs found.
• Highly organized, detail oriented, extremely responsive candidate who would like to take up technical challenges.
• Self-motivated, works well independently and with others.

You will work with a top-notch tech team and report to the engineering head.

A wholesome opportunity in a fast-paced environment will enable you to juggle between concepts yet maintain the quality of content, interact, share your ideas, and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Xoxoday.

A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore, and Dublin. We have three products in our portfolio: Plum, Empuls, and Compass. works with over 1000 global clients. We help our clients engage and motivate their employees, sales teams, channel partners, or consumers for better business results.

We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. However, we assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.

Hammoq Inc is a rapidly growing startup in the reselling sector. Our app provides product listings, cross-platform data analytics, and Cross-platform delisting as our core services.

Launched Web app in 2020 and iOS app at the start of 2021, we are continuing our exponential growth, and we were hoping you could play a core role in our mission.

Hammoq is looking for a Senior ML/Machine Vision Architect / Researcher, an expert in Deep Learning, to join our passionate developers' team to create our unique SaaS web app.

The ideal candidate will be responsible for developing new Machine Learning / Machine vision models according to the business needs. 

*What you'll do

• You’ll lead the ML R&D process at Hammoq.
• You will build ML architectures to optimise the process. 
• You'll collaborate with our hardworking, nimble, and supportive team through daily standups, company presentations, product demos, slack discussions
• You'll work on solving machine vision / Machine Learning problems and implementations.
• You'll use ML libraries of IOS and Android to build and run models on the mobile devices

Skills and expertise that will help you succeed

• Must have experience working with OpenCV, TensorFlow, and Keras environment 
• Must have the ability to develop your own models.
• Working experience of training and deploying computer vision models  
• Experience in Computer Vision and Machine Learning (including Deep Learning) algorithms. 
• Experience in image analytics - including feature extraction, object detection, classification, and tracking 
• Experience in image manipulation
• PhD in Computer Vision , Machine Learning, Machine Vision or any related field is a must.
• Strong programming skills in Python, including NumPy, Scikit Learn, Pandas, and Matplotlib 
• Self-governing analytical problem-solving skills for efficient and uninterrupted development of solutions
• Strong communications skills for an adequate description of technical concepts to others

Nice to have

• Experience in building APIs implementing ML models
• Knowledge or basic understanding of any Cloud ML technologies or Cloud ML service providers.
• Experience in the e-commerce industry

We are looking for a Technical Content Writer with 4+ years of experience in producing high-quality documentation that can contribute to the overall success of our products. The selected candidate will work collaboratively with developers, quality assurance engineers, product managers, and usability experts to make our products easier to understand and use.

Job Responsibilities:

• You will be responsible for authoring tasks, creation, and integration of printed or electronic end-user documentation
• Document ongoing software developments in applications, products, and services
• Develop user guides, technical specification documents, online help files, API documents, feature description documents, How-To articles, and other ad hoc documentation deliverables
• Contribute to process improvements for enhancing efficiency
• Demonstrate ability to communicate effectively with developers and SMEs to gather knowledge on functional requirements
• Create tutorials to help end-users use a variety of applications
• Create and maintain the information architecture
• Provide estimates about documentation tasks to the Scrum Master
• Provide technical documentation for newly developed features on time and as per the defined quality standards

Required Skills:

• 4+Years of Relevant experience in the field of technical documentation
• Knowledge of end-user documentation/product documentation/technical documentation
• Excellent technical writing skills
• Creative conceptual thinker
• Impeccable command over grammar with excellent communication skills
• Proficient in working with an XML editor, authoring, and other graphics-related tools like SnagIt, Visio, etc

• Setting up the brand bible for various products and audiences
• Making sure that the brand is consistent across various platforms
• Setting up brand guidelines to be followed for communication, social media, merchandise, product and other assets of the company
• Plan, lead and execute the projects required to boost our brand presence
• Collaborate with Creative Team, Growth Team & others for execution of projects
• Partner with creative agencies, research and media partners to create integrated marketing plans
• Taking up initiatives to position our brand
• Strategize, develop and execute marketing interventions at FamPay
• Develop accurate projects priorities, schedules and execution of Mass marketing campaigns.

• 4 - 7 years total experience
• Worked with a B2C tech startup in Brand strategy, including the setting of style guides, brand guidelines, brand vision and value proposition for short as well as long term
• Extremely empathetic towards understanding of the user groups: Teenagers and their parents
• Should be excited about building a brand for teenagers
• Up to date with recent trends and social media
• Good understanding of business dynamics in India
• Proactive personality and self-driven
• Takes ownership and has whatever it takes attitude
• Excited to work in a fast-paced environment
• Excellent communication and interpersonal skills
• Enthusiastic about early stage start-ups