
The Smart Fellowship is an offline workplace simulation that scouts, assesses and trains smart talent on behalf of 100+ companies. Our focus is on finding talent who, along with their technical skills, also can apply in-demand workplace skills like critical thinking, creative problem solving, emotional intelligence, and GenAI tools.
Our Client has appointed us to identify and hire a Customer Success Specialist
Short description of company: This is a freemium learning platform that provides top 1% curated content, certified micro-skill courses, paid learning opportunities, placement support, and flexible learning options through WhatsApp.
Company’s Vision: To make learning accessible, affordable, and engaging for millions globally by transforming scattered internet content into goal-driven, AI-powered courses. Empowering learners to achieve career outcomes through cutting-edge, AI-driven education.
Meet your Manager: Our founders bring deep expertise in product development and ed-tech innovation. One is a TEDx speaker passionate about disrupting traditional learning, while the other focuses on scalable AI solutions, driving our mission to build an AI-first company that empowers learners to achieve meaningful career outcomes.
Location: WFO (Mumbai, Maharashtra)
Salary Range: INR 4 LPA to 6 LPA
The best part about this role:
- You’ll take ownership of the entire learner journey, making a tangible impact on student outcomes.
- As the voice of the brand, you’ll build meaningful relationships with learners and drive customer satisfaction, all while being part of a mission-driven team recognized as a Top 20 AI Startup by Google.
- If you’re selected, the company will also fully sponsor your participation in The Smart Fellowship - a 40-hour, simulation-based training that’s helped 50,000+ professionals build essential skills for career success - like creative problem-solving, workplace communication, critical thinking, and using GenAI tools at work.
You will be responsible for these Key Responsibility Areas (KRAs):
- Learner Journey Management: Own the entire user lifecycle, from onboarding to ongoing support, ensuring a seamless and rewarding learning experience that prioritizes seriousness and intent.
- Personalized Communication: Act as the voice of the company, engaging with learners through calls, chats, and emails, addressing their needs with empathy, clarity, and problem-solving skills.
- Performance Excellence: Meet and exceed key metrics, including user satisfaction, response times, and resolution rates, consistently raising the bar for service quality.
- Relationship Building: Go beyond basic support to build deep, meaningful relationships with learners, fostering long-term loyalty and brand advocacy.
- Career Success Support: Assist learners in achieving their career goals through personalized guidance, insights, and proactive support, becoming a trusted advisor in their professional journey.
Your Key Performance Indicators (KPIs):
- Learner satisfaction and retention rates.
- Response time and resolution rates for learner queries.
- NPS (Net Promoter Score) and positive learner feedback.
- Recommendation rates and repeat engagement metrics.
Who We’re Looking For:
- 1-2 years of experience in customer success, or a similar customer-facing role.
- Strong communication and interpersonal skills, with the ability to handle high-intent conversations.
- Proficiency in MS Excel and CRM tools.
- Detail-oriented mindset with a passion for helping others succeed and a proactive approach to problem-solving.
- A serious, solution-focused attitude with a commitment to delivering outstanding user experiences.

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Job Description:
We are looking for a Hardware Design Engineer (5–8 years) to join our core engineering team. The role involves end-to-end ownership of embedded hardware design, including schematics, component selection, library creation, and guiding PCB layout through fabrication in collaboration with PCB teams. The ideal candidate should have strong communication skills, a practical understanding of real-world systems, and the ability to work closely with cross-functional teams.
We are looking for a serious, long-term professional who is passionate about hardware design and willing to take full ownership of product development.
Job Responsibilities:
• Design and develop end-to-end embedded hardware systems (analogue & digital) from concept to production
• Architect and implement designs using MPUs/MCUs (i.MX, Sitara, STM32, Renesas)
• Develop robust schematics, perform component selection, and ensure reliability, safety, and compliance considerations
• Implement and integrate high-speed and industrial interfaces (DDR, Ethernet, USB, CAN, RS-485, SPI, I2C, UART)
• Perform circuit simulations and design validation using tools like PSpice / LTSpice
• Work closely with PCB layout engineers to:
• Define stack-up and routing constraints
• Ensure Signal Integrity (SI) and Power Integrity (PI)
• Review and approve PCB layouts
• Analyze schematics and design documents to guide PCB placement and routing strategy
• Lead board bring-up, debugging, and root cause analysis
• Use lab tools (oscilloscope, logic analyzer, etc.) for hardware validation and troubleshooting
• Ensure DFM/DFT compliance and support manufacturing, assembly, and testing
• Drive designs through prototype (PCBA), validation, and production readiness
• Collaborate with firmware and mechanical teams for system-level integration
• Participate in design reviews, risk analysis, and issue resolution
Required Skills:
• Strong expertise in analogue circuit design (power, filtering, protection, signal conditioning)
• Solid experience in digital design using MCU/MPU-based system
• Hands-on experience with:
o NXP i.MX / TI Sitara (MPU-based systems preferred)
o STM32 / Renesas microcontrollers
• Proven experience in high-speed hardware design:
o DDR memory interfaces
o Ethernet, USB, and high-speed communication buses
• Strong understanding of Signal Integrity (SI) and Power Integrity (PI)
• Experience working with and guiding PCB design using:
o Mentor Graphics Xpedition
o Cadence Allegro o Altium Designer
• Hands-on experience with simulation tools (PSpice, LTSpice)
• Strong hardware debugging skills using:
o Oscilloscope
o Logic analyzer
o Multimeter
• Experience in board bring-up and hardware validation
• Knowledge of DFM (Design for Manufacturing) and DFT (Design for Testability)
• Exposure to EMI/EMC design practices
• Experience in taking designs from schematic → PCB → PCBA → validation → production
• Good understanding of hardware–firmware interaction and system integration
• Strong problem-solving and root cause analysis capability.
Position: Business Developer
Experience: Freshers
Location: On-site
Department: Sales & Business Development
Overview:
We are seeking a motivated and results-driven Business Developer to identify new business opportunities, build long-term client relationships, and drive revenue growth. The ideal candidate should have strong communication skills, a strategic mindset, and the ability to thrive in a fast-paced environment. Experience in sports, fitness, SaaS, technology, or partnerships is a plus.
Required Skills & Qualifications:
Bachelor’s degree in Business, Marketing, Sports Management, or related field.
Fresher to 3 years of experience in Business Development, Sales, Partnerships, or Account Management.
Strong communication, negotiation, and presentation skills.
Proven track record of meeting or exceeding sales targets.
Ability to build rapport quickly and work collaboratively with cross-functional teams.
Strong analytical and problem-solving abilities.
Persistence, resilience, and a high-performance mindset.
Preferred (Good to Have):
Experience in sports, fitness, sports-tech, SaaS, or B2B environments.
Existing network within sports organizations, corporates, or educational institutions.
Knowledge of lead generation automation tools.
Ability to pitch to senior stakeholders and decision-makers.
Key Competencies:
Result-Oriented
Strategic Thinking
Relationship Building
Market Awareness
Objection Handling
Time & Pipeline Management
Full job description
The candidate will be an integral part of the SEO team and will be responsible for the following:
Link Building: Build high-quality backlinks from authoritative and reputable websites.
Content Promotion: Distribute the content on various external platforms to drive traffic and attract backlinks.
Guest Posting: Create and publish articles on third-party websites, including backlinks to our site.
Tool Utilization: SEMrush, Ahrefs and other tools to analyze and monitor competitor backlink profiles.
Local SEO: Enhance business visibility by optimizing listings and directories for local search
results.
Competitor Analysis: Examine and assess competitor off-page SEO strategies to gather valuable insights.
Performance Tracking: Track and evaluate the performance of backlinks and overall SEO metrics.
Reporting: Generate and deliver comprehensive reports on off-page SEO activities and their outcomes.
Job Types: Full-time, Permanent
Pay: ₹20,000/- - ₹40,000/- per month
Schedule: Day shift
Experience:
Backlink Building: minimum 6 months
Work Location: In person
Contact:
Mesotek Technologies Pvt. Ltd.
212, Central Facility Bldg II, APMC Market II,
Sector 19, Vashi, Navi Mumbai
About Company
Our client works in the area of skilling and livelihoods for underserved youth. It is a pioneering program with a strong PPP model, an agency-led
approach to livelihoods and a vision of socio-economic transformation. The NGO runs through a public-private partnership that empowers the Government, Corporates, NGOs and Citizens to work together toward changing lives.
Responsibilities
● Design and execution of research into the impact of an agency-led approach to livelihoods.
● Design and execution of the appropriate baseline surveys in communities.
● Gaining an in-depth understanding of the impact of the NGO program at the community level.
● Identification of research partners as required.
● Building tools and systems for monitoring and evaluation of the Lighthouse program and guiding the work of the data & reporting team.
● Data quality audits for program-specific data across the organization.
Requirements
● Master’s degree in statistics or economics with a specialization in statistical methods, or social sciences with training in qualitative and quantitative research methods.
● Minimum 5 years of work experience in the social sector/ corporate sector.
● Critical thinking
● Analytical ability
● Result orientation
● Excellent written and oral communication in Hindi and English (Knowledge of Marathi
will be an added advantage)
● Creativity
Job Overview:
We are seeking a dynamic and results-driven Software Sales Executive to join our growing sales team. The ideal candidate will be responsible for generating new business opportunities, managing client relationships, and driving the sales of our software products. If you have a passion for technology and sales, and you're motivated to achieve targets, we’d love to have you on board!
Key Responsibilities:
- Lead Generation & Prospecting: Identify and approach potential clients to generate leads through various channels such as cold calls, emails, networking, and referrals.
- Product Demonstrations: Conduct product demos and presentations to prospective clients, showcasing the features and benefits of our software solutions.
- Sales Cycle Management: Handle the entire sales cycle from initial contact, qualification, and proposal to negotiation and closing.
- Client Relationship Management: Develop and maintain strong, long-lasting client relationships to foster repeat business and referrals.
- Market Research: Keep up-to-date with industry trends, competitor products, and market demands to effectively position our software solutions.
- Sales Reporting: Track sales progress, update CRM tools, and report on sales performance and forecasts.
- Customer Support: Collaborate with customer support teams to ensure smooth onboarding and post-sales service for clients.
Key Requirements:
- Experience: 2+ years of proven sales experience in the Software or IT industry.
- Knowledge: Strong understanding of CRM systems, software sales processes, and SaaS (Software as a Service) models.
- Skills:
- Excellent communication, presentation, and negotiation skills.
- Ability to understand customer needs and tailor software solutions to meet those needs.
- Self-motivated with a strong drive to achieve sales targets.
- Ability to work both independently and as part of a team.
- Education: Bachelor's degree in Business, Marketing, Computer Science, or a related field
We are looking for a rockstar Android Developer, who will be responsible for building scalable and secure Android Application
What you'll do
* Develop IoT enabled Android app using Jetpack and Kotlin for cooking robot.
* Ensure quality through independent code reviews and unit tests on modules
* Designing and developing APIs
* Optimizing existing apps' performance for speed and scalability
* Work with teams on delivering key features and performance targets
Who you are
* Have 2+ years experience building scalable android applications
* Proficiency in Python or Java
* Writes well-structured, efficient, and testable code
* Have good understanding of architecture patterns for Android
* Experience of using Jetpack is a big plus.
* Knowledge of JNI and using Native development kit.
What will you get:
* Opportunity to be a part of the founding team of a unique product made in India for the World
* Opportunity to work with a highly tech-competent team
* Tasting a lot (a lot!) of tasty robot-cooked food!
Industry
- Consumer Electronics
Employment Type
Full-time
Job description
The Javascript Technical Lead is a demonstrated thought leader in technical and/or functional aspects of customer and partner engagements that lead to the successful delivery of Javascript Projects at QED42.
The Javascript Technical Lead plays a critical role in setting customers up for success by prescriptively helping to shape and then lead the project teams within the Javascript space.
This role also provides the Professional Services team with subject matter expertise related to the proposed solution and client needs in order to ensure successful project delivery. This includes helping to identify and proactively manage risk areas and ensuring issues are seen through to complete resolution. Will have the ability to configure and drive solutions, while mentoring the project team to meet the customers' business and technical requirements.
Responsibilities :
- 6 - 10 years of experience in Web Technologies and Software Development
- Primarily responsible for building the infrastructure that is highly available and scalable.
- Technical leader in building solutions that can help scale the infrastructure. Must have a passion for building great developer experiences and have high energy and are capable of thriving in a high-paced and fun work environment.
- Serve as the Subject Matter Expert for JavaScript @ QED42
- When engaged with customers, assist with team leadership and help/exceed goals and metrics while providing insight to Javascript best practices
- Lead mentorship programs to help scale JS technical and functional knowledge within Delivery Services
- Coordinate monthly practice meetings to encourage and share knowledge with members of the team
- Engage in continued, self-directed professional growth and development
- Deliver high client satisfaction by ensuring value is realized through each engagement, helping customers realize and execute on a 1:1 marketing vision that unifies a customer's experience on the Web and Mobile.
- Inspire people to do the best work of their careers by being a multiplier, amplifying the knowledge and capability of the people around you while continuing to provide an inclusive workplace as one of the Best Places to Work
- Collaborate with the Marketing / Sales Team to drive continued growth of services
Leadership Qualities:
- PASSION: Passionate about Customer Success
- BEGINNER'S MIND: Always learning; approaches each interaction with an open mind; great listener and hands-on
- LEADERSHIP: Self-aware and strategic thinker; proficient at building strong relationships
- COMMUNICATOR: Speaks and writes with clarity, brevity, and purpose; explains the area of expertise clearly and confidently to others.
- STORYTELLER: Confidently and effectively facilitates and presents; ably defends point-of-view; keeps audiences engaged and delivers a clear and memorable message
- TEAM PLAYER: Proficient at collaboration and working with members of a team
- URGENCY: Ability to move fast and drive business value and results
- TRUST: Trusts the company's core values; shows integrity, transparency, and reliability
- ADAPTABLE: Excels in high levels of uncertainty and change
- COMMUNITY CHAMPION: Leads internal initiatives; actively contributes to the Community knowledge and resource base
Qualifications
- Bachelor's degree in Computer Science or a related field.
- Minimum 3 years of experience planning, designing, developing, and delivering software related to platforms using Node JS, React JS, React Native etc. Preferred experienced full stack developer
- Experience with ES6, ReactJS ,NodeJS, ExpressJs, MongoDB, React Native, GraphQL, GatsbyJS.
- Strong experience in some of the following technologies is highly desirable: Node.js, React.js,Next.js, AWS, GCP, Docker, and scripting.
- Understanding of web technologies including HTML5, CSS, and JavaScript
- Understanding of web application architecture including single-page applications and server-side HTML web applications.
- Hands-on experience with the design and development of scalable web services and platforms.
- Ability to work independently and be a self-starter
- Comfort and ability to learn new technologies quickly & thoroughly
- Specializes in gathering and analyzing information related to web and data integration, real-time interactions, and customer use cases
- Excellent analytical & problem-solving skills
- Excellent knowledge of Enterprise Design Patterns
- Experience with any Cloud computing technology (AWS Preferred) and sound knowledge of CI/CD and DevOps
- Good with Agile concepts and processes
- Demonstrated ability to influence a group audience, facilitate solutions and lead discussions such as implementation methodology, Road-mapping, Enterprise Transformation strategy, and executive-level requirement gathering sessions
Additional information
What you will get:
- A clear career path, strong leadership, and an open work environment where you will be challenged, respected, and valued by your merits.
- A company that is proud of the quality of its work and invested in your personal development and well-being.
- A team that respects openness, does its job well, values customers, and plays fair.
- Individuals who are fun to work with, are invested in each other’s growth and take the value seriously.
- Dedicated time for self-improvement, socializing, and collaboration (Conferences/Camps, Certifications, Learning Sessions, Celebrations, and Retreats)
- Flexible work schedule so long as you uphold your commitments to your family, team, and clients.
- Competitive salary, insurance, and a lot of perks
As an Associate Manager - Senior Data scientist you will solve some of the most impactful business problems for our clients using a variety of AI and ML technologies. You will collaborate with business partners and domain experts to design and develop innovative solutions on the data to achieve
predefined outcomes.
• Engage with clients to understand current and future business goals and translate business
problems into analytical frameworks
• Develop custom models based on an in-depth understanding of underlying data, data structures,
and business problems to ensure deliverables meet client needs
• Create repeatable, interpretable and scalable models
• Effectively communicate the analytics approach and insights to a larger business audience
• Collaborate with team members, peers and leadership at Tredence and client companies
Qualification:
1. Bachelor's or Master's degree in a quantitative field (CS, machine learning, mathematics,
statistics) or equivalent experience.
2. 5+ years of experience in data science, building hands-on ML models
3. Experience leading the end-to-end design, development, and deployment of predictive
modeling solutions.
4. Excellent programming skills in Python. Strong working knowledge of Python’s numerical, data
analysis, or AI frameworks such as NumPy, Pandas, Scikit-learn, Jupyter, etc.
5. Advanced SQL skills with SQL Server and Spark experience.
6. Knowledge of predictive/prescriptive analytics including Machine Learning algorithms
(Supervised and Unsupervised) and deep learning algorithms and Artificial Neural Networks
7. Experience with Natural Language Processing (NLTK) and text analytics for information
extraction, parsing and topic modeling.
8. Excellent verbal and written communication. Strong troubleshooting and problem-solving skills.
Thrive in a fast-paced, innovative environment
9. Experience with data visualization tools — PowerBI, Tableau, R Shiny, etc. preferred
10. Experience with cloud platforms such as Azure, AWS is preferred but not required
B2B Sales Executive
Sales
- Farmers Fresh Zone aims at unlocking access to safe-to-eat, pesticide free fruits & vegetables directly sourced from our farmers. We are an omni channel platform having both offline and online presence. Backed by the Indian Angel Network, We are one of the first Indian agri-tech firms to introduce unit level traceability for all our products which means consumers can track the origin of a product including details of the farms and farmers.
- We are all in the quest to create a positive movement, a movement aimed at reducing the gap between a consumer & a farmer, a movement that gives consumers access to safe & non-toxic farmer's produce, a movement that is uplifting the farmer community
- Today we are proud to say that we are connecting 1500+ farmers to urban consumers. We envisage our brand to go global soon, post creating a cemented presence in India.
- We are not looking for job-seekers, we are looking for impact-creators with a go-getter attitude. We are looking for dynamic individuals who are honestly driven by the cause and are customer obsessed, be it our end user, farmer, vendor or even our internal community.
- To build an effective long-term relationship with the customers and perform sets of sales activities to help the organization run effectively, efficiently, and in support of business strategies and objectives.
RESPONSIBILITY
- Achieve forecasted sales goals
- Manage the sales pipeline and source leads
- Plan and execute sales activities that will ensure sales growth objectives.
- Be able to properly demonstrate the features and benefits of Company instrumentation to customers.
- Set demo session with the potential customer to convert
- Meet customer requirements (responsive, schedule conscious, etc) and maintain relationship
- Provide forecasts, reports, marketing intelligence, and information
- Attend and represent the Company at local exhibitions and meetings.
- On-board customers and keep the communication alive
- Contributes to team effort by accomplishing related results as needed
REQUIREMENTS
- Bachelor's in marketing, business or equivalent
- 1+ years in sales, telecom, broad band, hotels ( oyo )
- Excellent communication and presentation skills
- Solid knowledge of Sales management and b2b sales pipeline management
- Familiarity with analytical, productivity, and reporting tools such as MS Office, Asana, Slack, LinkedIn, PBI, etc...
- Fluency in English,Malayalam is required









