Customer Success Specialist

About the Opportunity

We are seeking a passionate React Native Developer to join our growing mobile development team. This role is ideal for candidates eager to build high-quality cross-platform apps and grow their career in mobile development.

What You Will Do

• Build and deploy cross-platform mobile applications using React Native
• Collaborate with designers and backend developers to deliver features
• Debug, test, and optimize app performance
• Stay updated with mobile development best practices

The Skills You Bring

• Strong knowledge of JavaScript/TypeScript, ReactJS and React Native
• Familiarity with REST APIs and third-party integrations
• Understanding of mobile UI/UX principles
• Problem-solving mindset and willingness to learn

Who we are:

We are a product innovation company that supports the Transportation and Shipping industries to overcome their business challenges and be leaders in Digital Transformation. Our strength is the in-depth knowledge we hold of the Transportation and Shipping landscape. Our journey begun when we started simplifying the complexities of these businesses as far back as 2003. At the core, we aspire to impact great changes in the Transportation business through our inventions & technology. We are based in Bangalore.

What you’ll be doing:

You will understand the Business requirement and design, develop and deploy ERP Web Application using ADO.Net, HTML, CSS, JavaScript/JQuery. Lead a team of engineers. Motivates team members and assesses performance. Provides help to team and management, including hiring and training, and keeps management updated on team performance. Communicates concerns and policies among management and team members

• Design, develop, and unit test applications in accordance with established standards.   
• Analyzing and resolving technical and application problems   
• Adhering to high-quality development principles while delivering solutions on-time and on-budget   
• Compliance of process and quality management standards   
• Should have a solid understanding of the SDLC processes (Design, Construction, Testing, Deployment)
• Preparing reports, manuals and other documentation on the status, operation and maintenance of software.   
• Providing third-level support to business users.
• Lead and build the team.
• Should be the interface between the team and management.
• Supports the team manager and performs management duties when manager is absent or out of office
• Have experience in handling risks and providing mitigation strategies to the Product Manager. 

What experience, skills & qualification you’ll bring to us:

Primary Skills

•  6+ years of experience in .NET Framework like C#.Net/ ASP.Net
• Minimum 4 years of experience on Web Application development ADO.Net, HTML, CSS, JavaScript/JQuery
• Been on a Lead role and led a team of 3-5 people for a period of 2 years
• Must have a good exposure on query writing and DB management for writing stored procedures/ user-defined functions
• Should have a very good understanding of the project architecture

Secondary Skills

• Experience in analyzing existing code and debugging.
• Experience in developing the product
• Should have a solid understanding of the SDLC processes (Design, Construction, Testing, Deployment)
• Prior experience of working in AJAX, Crystal report, Infragistics grid and control
• Proven experience of delivering on-time and with quality
• Should have good unit testing skills to review his own development and identify all the defects and get it fixed before releasing the code

Desired Skills

• Should have experience in developing ERP applications or Database Intensive Data Entry applications.
• Experience in the software development life cycle process
• Hands on experience of configuration management and version maintenance
• Hand on experience in writing technical specifications
• n-Tier architecture

We are looking for an Flutter Developer responsible for the development and maintenance of applications.The primary focus will be on creating new experiences and maintaining the acclaimed app. You will be working along-side other engineers and developers working on different layers of the infrastructure.

Responsibilities:

• Working closely with another mobile application developer leading the other platform development
• Deliver across the entire app life cycle –concept, design, build, deploy, test, release to app stores and support.
• Working directly with developers and product managers to conceptualize, build, test and realize products.
• Gather requirements around functionality and translate those requirements into elegant functional solutions.
• Working with web developers to create and maintain a robust framework to support the apps.
• Working with the front end developers to build the interface with the focus on usability features.
• Create compelling device specific user interfaces and experiences.
• Work on bug fixing and improving application performance.
• Optimizing performance for the apps.
• Keep up to date with the latest industry trends in the mobile technologies.
• Able to estimate the time required to complete project deliverable.
• Able to work in a fast-paced start-up environment.

Requirements

• Candidate must have flutter and dart experience.
• Minimum 2-4 years work experience in iOS / Android (Java/Kotlin and Objective-C/Swift)
• Strong in Android Java. Candidate should have a good understanding of thread management, memory management and other aspects of Java for mobile application development.
• Strong OO design and network programming skills.
• Strong written/verbal communication skills.
• Strong knowledge of Android SDK, different versions of Android, and how to deal with different screen sizes
• Familiarity with RESTful APIs to connect Android applications to back-end services
• Experience with Knowledge and understanding of Firebase
• Proficient understanding of code versioning tools, such as Git
• Familiarity with cloud message APIs and push notifications
• Qualification- Any computer science graduate/postgraduate

• Create elegant, efficient and maintainable software to support and extend our current products.
• Solve complex architectural challenges when implementing new features.
• Integrate with databases, file systems, cloud services when delivering scalable solutions.
• Troubleshoot and fix reported customer issues, delivering software patches as needed.
• Assisting in making design decisions based on performance, scalability, security, and future expansion.
• Communicating and collaborating with management, product, QA teams.

What will help you thrive in this role? 

• Degree in Computer Science, similar technical field of study or equivalent practical experience.
• Proficiency in web development using any of the languages: PHP,  NodeJS or Golang.
• Should possess a solid grasp of object-oriented programming, system architecture & design, databases, development, and testing methodologies.
• Good in Design (HLD and LLD).
• Good in Database schema design.
• Good to have experience with AWS or Google Cloud or Azure and serverless architecture.
• Excellent verbal communication skills.
• Track record of delivering successful products as an engineer.
• Experience with large applications of some scale will be a plus.
• Ability to deep dive, understand & improve the legacy code.
• Domain knowledge of supply chain & retail industry is a plus.

• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
• Expertise of SQL/PL-SQL -ability to write procedures and create queries for reporting purpose.
• Must have worked on a reporting tool – Power BI/Tableau etc.
• Strong knowledge of excel/Google Sheets – must have worked with pivot tables, aggregate functions, logical if conditions.
• Strong verbal and written communication skills for coordination with departments.
• An analytical mind and inclination for problem-solving

• Proxy Incident Management
• DLP Incident Management
• Support to SOC Incidents
• Miscellaneous Security Activities (Management of documentation- Policies/Procedures/ Guidelines etc.)