
The Smart Fellowship is an offline workplace simulation that scouts, assesses and trains smart talent on behalf of 100+ companies. Our focus is on finding talent who, along with their technical skills, also can apply in-demand workplace skills like critical thinking, creative problem solving, emotional intelligence, and GenAI tools.
Our Client has appointed us to identify and hire a Customer Success Specialist
Short description of company: This is a freemium learning platform that provides top 1% curated content, certified micro-skill courses, paid learning opportunities, placement support, and flexible learning options through WhatsApp.
Company’s Vision: To make learning accessible, affordable, and engaging for millions globally by transforming scattered internet content into goal-driven, AI-powered courses. Empowering learners to achieve career outcomes through cutting-edge, AI-driven education.
Meet your Manager: Our founders bring deep expertise in product development and ed-tech innovation. One is a TEDx speaker passionate about disrupting traditional learning, while the other focuses on scalable AI solutions, driving our mission to build an AI-first company that empowers learners to achieve meaningful career outcomes.
Location: WFO (Mumbai, Maharashtra)
Salary Range: INR 4 LPA to 6 LPA
The best part about this role:
- You’ll take ownership of the entire learner journey, making a tangible impact on student outcomes.
- As the voice of the brand, you’ll build meaningful relationships with learners and drive customer satisfaction, all while being part of a mission-driven team recognized as a Top 20 AI Startup by Google.
- If you’re selected, the company will also fully sponsor your participation in The Smart Fellowship - a 40-hour, simulation-based training that’s helped 50,000+ professionals build essential skills for career success - like creative problem-solving, workplace communication, critical thinking, and using GenAI tools at work.
You will be responsible for these Key Responsibility Areas (KRAs):
- Learner Journey Management: Own the entire user lifecycle, from onboarding to ongoing support, ensuring a seamless and rewarding learning experience that prioritizes seriousness and intent.
- Personalized Communication: Act as the voice of the company, engaging with learners through calls, chats, and emails, addressing their needs with empathy, clarity, and problem-solving skills.
- Performance Excellence: Meet and exceed key metrics, including user satisfaction, response times, and resolution rates, consistently raising the bar for service quality.
- Relationship Building: Go beyond basic support to build deep, meaningful relationships with learners, fostering long-term loyalty and brand advocacy.
- Career Success Support: Assist learners in achieving their career goals through personalized guidance, insights, and proactive support, becoming a trusted advisor in their professional journey.
Your Key Performance Indicators (KPIs):
- Learner satisfaction and retention rates.
- Response time and resolution rates for learner queries.
- NPS (Net Promoter Score) and positive learner feedback.
- Recommendation rates and repeat engagement metrics.
Who We’re Looking For:
- 1-2 years of experience in customer success, or a similar customer-facing role.
- Strong communication and interpersonal skills, with the ability to handle high-intent conversations.
- Proficiency in MS Excel and CRM tools.
- Detail-oriented mindset with a passion for helping others succeed and a proactive approach to problem-solving.
- A serious, solution-focused attitude with a commitment to delivering outstanding user experiences.

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As discussed, Please find the below details about our company
About TraviYo
TraviYo is established on 15th June 2016. The major mandate of the company is to provide technology solutions to Travel Agents, a hassle-free automated platform to Generate Business, Manage operations, and Track Transactions that would eventually help increase revenue generation. TraviYo is awarded by the start-up India program and funded by SIDBI ventures. The major mandate of the company is to provide service to Travel Agents, a hassle-free automated platform to Generate Business, Manage operations, and Track Transactions that would eventually help increase revenue generation. As an extension of this product, TraviYo provides a CMS-based dynamic website and Mobile APP for both android and iOS platforms.
Job Profile
· Develop and support for the project developed on MVC/ASP .Net, C#, and SQL Server.
· Understanding requirements and design the solution of complex problems using Microsoft Workflow
· Must be capable of on-time implementation and release for production
· Open to work on new technologies
· Can able to work individually and in a team
· Sound knowledge on SQL query optimization
Please go through the details and share your confirmation for the same.
Responsibilities:
- Obtaining and updating lists of individuals' contact details.
- Calling active and budding clients to encourage the purchase of items.
- Addressing clients' uncertainties, grievances, and suggestions on time.
- Noting important details of each conversation.
- Communicating verbal acceptances of offers to our sale
- Recording all successful and unsuccessful attempts to close sales.
- Attending regular team meetings to clarify progress and performance-related expectations.
- Conducting each of your functions with the utmost respect, regardless of others' dispositions.
Key Skills Required:-
- Good communication and listening skills.
- A polite and friendly manner (being rude never gets you anywhere)
- A positive attitude.
- Outbound call process.
Job Type: Full-time
- Salary: 12,000.00 - 17,000.00 per month
- Education: Minimum 12th pass
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- eight eight six four nine zero nine six one four -- send me your resume on my whattsapp
BillTrim uses ML + Human to negotiate and monitor all utility bills such as cable, internet, cell phone, electricity, auto insurance, etc
BillTrim negotiates a better rate and protects our customers from overpaying.
BillTrim is San Francisco-based growing startup funded by well-respected and proven investors.
Why work with us?
BillTrim is here to make history. We are passionate to solve problems.
We deeply care about our customers.
To work on something great, something big not average.
We do not compromise with quality. To make SAAS that customers will love and appreciate.
To witness crazy growth and take your career and take it to new heights.
We believe in one outstanding employee gets more done and costs less than two adequate employees.
Less is better, do not clutter unnecessary text, images, buttons, or even a line of code.
We follow Silicon Valley culture.
Personality traits to become a part of BillTrimmer's famiy:
Go to attitude
Tenacious and hungry to make a name
Willing to learn and adapt
Willing to work on weekends if need be
Filled with curiosity and not afraid to ask questions
Think independently and be open-minded to possibilities
-----------------------------------------------------------
Why We Need You
Our current engineering team is growing fast and we’ll need leadership to support a focused team effort across a variety of projects and priorities.
We’re looking for someone who will help us with:
- Manage, mentor, and grow an extremely talented and energetic engineering team
- Define our engineering culture and process broadly as our first management hire
- Work closely with product and design in determining the strategy and direction of your team
- Define the development process of the team to create a constructive and efficient work environment
Your Role:
- Lead the development of APIs, customer/developer experience, and supporting systems
- Be actively involved in our long-term strategic direction, working closely with the CTO/co-founder
- Experience scaling teams and processes in a high growth environment
- Empower the team to achieve a high level of technical productivity
- A strong belief in high engineer agency, responsibility, and accountability
- Own the existing SCRUM & SPRINTS & make sure throughput and DEADLINES are me
- A compassionate but clear and focused approach to leadership
- Ability to ruthlessly prioritize in a chaotic and ambiguous environment
Experience that would help you succeed: (Note, we don't expect you to a spike in all aspects, but to grow there in time)
Growth-minded: You have a keen product sense and an exceptional track record for delivery, as well as examples of innovation and/or influential impact.
Experienced: You will develop our current team, hire additional team members, and empower each member to have an owner mentality within their role. You have a large task ahead and building a high-output team will be your top priority.
Driven: You have experience in the past that lends itself to being able to dive in on tactical problems, while also being able to scale with the company as the needs change.
Technical: You’re able to leverage a strong technical background and have hands-on experience in solving large and difficult technical problems, with the ability to make decisions swiftly and thoughtfully.
Apply only if the answer is yes to all of the following :
- 3+ years of Engineering Manager of team size 10-50 experience
- Proven ability to manage high complexity projects
- Motivated by a fast-paced, high impact environment
- Proactive and comfortable with ambiguity
- Well versed with Hiring as well as Firing
- HAVE worked in a B2C Startup for at least a year?
- CAN join in within 30-45 days?
About Hop:
We are a London, UK based FinTech startup with a subsidiary in India. Hop is working towards building the next generation digital banking platform for seamless and economical currency exchange, with technology at the crux of it. In a technology driven era, many financial services platforms still lack the customer experience and are cumbersome to use. Hop aims at building a ‘state of the art’ tech-centric, customer focused solution.
moneyHOP is India’s first cross-border neo-bank providing millennials the ability to ‘Send’ & ‘Spend’ conveniently and economically across the globe using HOPRemit (An online remittance portal) and HOP app + Card (A multi-currency bank account).
This position is a crucially important position in the firm and the person hired will have the liberty to drive the product and provide direction in line with business needs.
About Individual
Looking for an enthusiastic individual who is passionate about technology and has worked with either a start-up or a blue-chip firm in the past.
The candidate needs to be a multi-tasker, highly self-motivated, self-starter and have the ability to work in a high stress environment. He/she should be tech savvy and willing to embrace new technology comfortably.
Ideally, the candidate should have experience working with the technology stack in the scalable and high growth mobile application software.
General Skills
- 1-2 years of experience in backend development.
- Bachelor's degree in Computer Science, Information Science, or equivalent practical experience.
- Exposure to Behaviour Driven Development and experience in programming and testing.
- Excellent verbal and written communication skills.
- Good time management and organizational skills.
- Dependability
- Accountability and Ownership
- Right attitude and growth mindset
- Trust-worthiness
- Ability to embrace new technologies
- Ability to get work done
- Has good code reviewing skills for conformance.
- Has good software testing skills and good code writing skills.
Technical Skills
- Exposure with back-end programming languages with hands on JAVA, Node JS etc along with Spring framework.
- Database administration and management of a hosting environment such as AWS.
- Sound understanding of relational and non-relational DB systems such as MySQL, Post-gres, MongoDB etc.
- Has experience dealing with JIRA (issue tracking tools), Confluence (knowledge management) tools.
- Experience with building and maintaining microservices.
- Experience with building and integrating the core system with external APIS.
- Good to have: Domain knowledge in the BFSI tech stack.
- Has handled scalability and worked on backend security protocols.
- Has worked on both mobile and web development.
- Has experience and inclination to work on architectural design and review.
Day-to-Day Responsibilities
- Contribute in all phases of the software development life cycle.
- Partake in software and architectural development activities.
- Conduct software analysis, programming, unit-testing and debugging.
- Transforming requirements into functional modules.
- Recommend changes to improve established application processes.
- Work quickly with a clear bias towards actions and continuous development.
- Participate in regular code reviews of peers and be open to pairing when necessary.
Opportunity to work with a Silicon Valley based security and governance
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S3, DynamoDB, Kinesis, RedShift, EMR, Azure ADLS, HDInsight, GCP GCS, GCP PubSub and other services.
https://www.privacera.com" target="_blank">https://www.privacera.com
About our company
Freestone Infotech is a global IT solutions company providing innovative best-in-class turnkey solutions to
enterprises worldwide and is a partner to Privacera in Mumbai.
http://www.freestoneinfotech.com" target="_blank"> http://www.freestoneinfotech.com
We are looking for motivated individuals who have worked on Cloud and Big Data or keen on working on Cloud
or Big Data services. If you want to work in a start-up culture and are ready for the challenge, then join us on
our exciting journey.
Job Description:
We are looking for a “QA Automation Engineer” to join our engineering team and help us develop and maintain
various test suites.
As a “QA Automation Engineer”, the responsibilities include developing automated scripts to verify the various
project functionalities, debugging programs and integrating applications with third-party web services. To be
successful in this role, you should have experience using API implementations and work well in a team.
Job Responsibilities:
Improve the quality of the product by creating scalable and optimized test cases.
Develop scripts to verify the overall product functionalities.
Test and debug various modules of the product.
Assess and prioritize feature requests of Test Suites / Framework.
Work closely with QA and development teams to improve test automation strategies for faster iteration.
Design and develop test cases/test suites at both API level and system levels.
Actively participate in test planning discussions to improve automation coverage
Job Requirement:
Good exposure to Test Automation, API Automation, Devops, SQL technologies and tools with
TDD/BDD.
Hands on experience with building and maintaining test automation frameworks.
Experience with Python programming language and various I/O libraries.
Knowledge of frameworks such as unit test, doctest and PyTest.
Knowledge of unit testing frameworks, mock objects etc.
Experience in Linux is a must.
Knowledge of Jupyter notebook and Jupyter ecosystem.
Good grasp of data structures such as sets, lists, dictionaries.
Good to have experience in DevOps using python scripts / framework.
Good to have experience in Ansible and Docker.
Understanding of Scrum/Agile & DevOps Process.
Working experience with tools/systems like Jira, GitHub, Confluence, CI/CD Pipeline using Jenkins,
Cloud Watch, Cloud Formation templates.
SQL knowledge will be a plus.
Good problem-solving skills.
Job Type: Full time (Permanent)
Domain: Security
Education and Experience:
Bachelors / Master’s degree in Computer Science or Information Technology or a related field.
Experience Required between 3 to 8 Years
Job Summary
Dear Candidates, we Techbit Solution Pvt. Ltd. is looking for a MVC ASP.NET Developer(Fresher) for Mohali location to join our organization.
Responsibilities and Duties
- Candidate must have experience in implementing Web projects using .NET platform using HTML 5, Bootstrap, Latest .NET Frameworks, MVC framework, Angularjs, jQuery, Webapi, Entityframework, Wpf, Wcf.
- Experience in SQL & PLSQL programming in Oracle and SQL Server.
- Must be good in communication and client handling.
- Experience across the development lifecycle with large-scale, highly availability applications Self-starter with ability to work independently and manage own time well Agile experience is desirable but not mandatory.
Required Experience, Skills and Qualifications
- Strong familiarity with Design Patterns and its application in various types of applications.
- Must be good in communication and client handling.
- Good to have SharePoint knowledge.
- **Must have completed 6 months Industrial Training in MVC ASP.NET.
Benefits
**Shift : Both shifts are available (Day / Night)**


A great Application Developer has excellent knowledge of Javascript.
They must be familiar with a variety of operating systems and platforms. The ideal candidate will also have an analytical mindset and a keen eye for detail.
The goal is to write “clean” and flawless code to produce fully functional software applications according to requirements.
Responsibilities
Understand requirements and how they translate in application features
Collaborate with a team of IT professionals to set specifications for new applications
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Write high quality source code to program complete applications within deadlines
Perform unit and integration testing before launch
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Proven experience as application developer
Experience in designing and building applications
Ability to program in NodeJS and AngularJS
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