
The Smart Fellowship is an offline workplace simulation that scouts, assesses and trains smart talent on behalf of 100+ companies. Our focus is on finding talent who, along with their technical skills, also can apply in-demand workplace skills like critical thinking, creative problem solving, emotional intelligence, and GenAI tools.
Our Client has appointed us to identify and hire a Customer Success Specialist
Short description of company: This is a freemium learning platform that provides top 1% curated content, certified micro-skill courses, paid learning opportunities, placement support, and flexible learning options through WhatsApp.
Company’s Vision: To make learning accessible, affordable, and engaging for millions globally by transforming scattered internet content into goal-driven, AI-powered courses. Empowering learners to achieve career outcomes through cutting-edge, AI-driven education.
Meet your Manager: Our founders bring deep expertise in product development and ed-tech innovation. One is a TEDx speaker passionate about disrupting traditional learning, while the other focuses on scalable AI solutions, driving our mission to build an AI-first company that empowers learners to achieve meaningful career outcomes.
Location: WFO (Mumbai, Maharashtra)
Salary Range: INR 4 LPA to 6 LPA
The best part about this role:
- You’ll take ownership of the entire learner journey, making a tangible impact on student outcomes.
- As the voice of the brand, you’ll build meaningful relationships with learners and drive customer satisfaction, all while being part of a mission-driven team recognized as a Top 20 AI Startup by Google.
- If you’re selected, the company will also fully sponsor your participation in The Smart Fellowship - a 40-hour, simulation-based training that’s helped 50,000+ professionals build essential skills for career success - like creative problem-solving, workplace communication, critical thinking, and using GenAI tools at work.
You will be responsible for these Key Responsibility Areas (KRAs):
- Learner Journey Management: Own the entire user lifecycle, from onboarding to ongoing support, ensuring a seamless and rewarding learning experience that prioritizes seriousness and intent.
- Personalized Communication: Act as the voice of the company, engaging with learners through calls, chats, and emails, addressing their needs with empathy, clarity, and problem-solving skills.
- Performance Excellence: Meet and exceed key metrics, including user satisfaction, response times, and resolution rates, consistently raising the bar for service quality.
- Relationship Building: Go beyond basic support to build deep, meaningful relationships with learners, fostering long-term loyalty and brand advocacy.
- Career Success Support: Assist learners in achieving their career goals through personalized guidance, insights, and proactive support, becoming a trusted advisor in their professional journey.
Your Key Performance Indicators (KPIs):
- Learner satisfaction and retention rates.
- Response time and resolution rates for learner queries.
- NPS (Net Promoter Score) and positive learner feedback.
- Recommendation rates and repeat engagement metrics.
Who We’re Looking For:
- 1-2 years of experience in customer success, or a similar customer-facing role.
- Strong communication and interpersonal skills, with the ability to handle high-intent conversations.
- Proficiency in MS Excel and CRM tools.
- Detail-oriented mindset with a passion for helping others succeed and a proactive approach to problem-solving.
- A serious, solution-focused attitude with a commitment to delivering outstanding user experiences.

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Why this role exists
Our infrastructure footprint is growing faster than our headcount, and we believe most of that
gap should be closed by automation and AI agents — not by hiring more humans to do toil. We
need someone early in their career who treats manual work as a bug, ships scripts and agents
instead of tickets, and wants to grow into deeper ownership over the next two years.
You will not be the most senior person on the team. You will be the one who multiplies the team.
What you'll own
In your first 1 months
• Take ownership of one slice of our CI/CD pipeline and make it measurably
faster, more reliable, or cheaper. We expect a number on a dashboard to move.
• Build at least three internal automations that replace manual ops toil —
using AI agents (Claude Code, agentic CLIs, scripted LLM workflows) as your force
multiplier.
• Be the first responder for a defined set of alerts. Write the runbooks. Drive
the alert volume down.
• Support senior engineers on AI/ML infrastructure (GPU nodes, inference
services, model deployment) — observe, document, and gradually take on contained
changes under review.
By 3 months you should be
• The go-to person for at least two production systems.
• Shipping routine infrastructure changes without needing senior review.
• Treating "manual" as a code smell.
Required (we will reject without these)
• 0–3 years hands-on experience with one major cloud (AWS, GCP, or
Azure — one is fine, depth beats breadth).
• Fluent in Linux command line, bash, and at least one scripting language
(Python or Go preferred).
• Have shipped something to production that real users hit. A side project
counts; a graded coursework lab does not.
• Comfortable with Docker — you can explain what an image vs. a
container is and why it matters.
• Working knowledge of networking fundamentals: DNS, HTTP/HTTPS,
TLS, ports, basic subnets — enough to debug "it works on my machine."
• Git fluency: branches, merges, rebases, conflict resolution.
• CI/CD pipelines — you have authored or substantially modified pipelines
in GitHub Actions, GitLab CI, ArgoCD, Jenkins, or similar. Not just "I clicked Re-run."
• Kubernetes basics — kubectl for real work, can read pod logs,
understand deployments and services, can debug a CrashLoopBackOff without
panicking. You do not need to have run a cluster; you do need to have lived inside one.
• Active user of AI coding agents (Claude Code, Cursor, Copilot, agentic
CLIs, etc.). You should be able to walk us through specific tasks where they made you
faster, and specific tasks where they failed you and how you noticed. "I have tried it" is
not enough.
Bonus (real plus, not required)
• Infrastructure as Code: Terraform, Pulumi, or Ansible.
• Observability: Prometheus/Grafana, Datadog, OpenTelemetry, any APM.
• Have built or extended an LLM-based agent — a custom MCP server, a
scripted multi-step workflow, an internal tool that calls models in a loop. Anything beyond
chat-with-Claude.
• Exposure to GPU workloads, model serving (vLLM, Triton, TGI, etc.), or
ML pipelines.
What we don't care about
• Whether your degree is in CS — or whether you have a degree at all.
• Brand-name companies on your resume.
• Certifications. They are fine. They do not substitute for having shipped.
How we work
• We default to automation. If you do something manually twice, the third
time you script it or hand it to an agent.
• AI agents are part of the workflow, not a novelty. Expect interview
questions about exactly how you use them — and where you have caught them being
wrong.
• Small, reversible changes beat big-bang rollouts.
• Postmortems are blameless and written down.
• We push back on each other. If you only execute, you will be unhappy
here.
How to apply
Send:
• Your resume.
• A short note (≤200 words) describing one infra or automation problem you
solved, and how AI agents factored in — or did not, and why. We read these. Generic
notes get rejected.
Internal note — delete before posting externally
• Comp band, location policy, team name, and reporting line marked
[CONFIRM] need to be filled in before this goes external.
• The Required list is intentionally tight: CI/CD and Kubernetes basics
promoted from bonus. Expect this to filter ~80% of typical junior DevOps applicants. The
remaining pool will skew toward people who have actually shipped infra at a startup, not
bootcamp grads or pure cloud-cert holders.
• IaC, observability, agent-building, and GPU/ML serving stay as bonus.
Promoting any of these to required at 0–3 yrs collapses the pool to near-zero or forces
hiring senior people at junior comp. If you want IaC required, re-level this to mid (3–5
yrs) and raise the band.
• Screening implication: the resume screen should explicitly check for
CI/CD pipeline authorship and any K8s-touching production work. If neither is on the
resume, reject at screen. Do not waste interview slots.
• Pipeline watch: if fewer than ~15 qualified resumes after 2 weeks of
active sourcing, the first thing to relax is the AI-agent-fluency bar (move to bonus and
screen for it in interview instead). Do not relax the "shipped to production" requirement
— that is the load-bearing filter.
Role Summary
The Production Planning Engineer is responsible for developing, implementing, and optimizing manufacturing plans and schedules to produce complex aerospace components. This role ensures efficient material flow, maximizes resource utilization, and guarantees all production activities meet rigorous safety and quality standards (AS9100).
Key Responsibilities
Production Scheduling: Create and maintain detailed production schedules and work orders that balance customer demand, material availability, and facility capacity across various manufacturing cells (e.g., CNC machining, assembly and Fabrication).
Process Optimization: Analyze current manufacturing processes to identify inefficiencies, bottlenecks, and areas for improvement. Implement Lean Manufacturing and Six Sigma methodologies (e.g., Kaizen events, value stream mapping) to enhance efficiency and reduce lead times.
Work Instruction Development: Collaborate with manufacturing engineers to develop clear, detailed work instructions, Standard Operating Procedures (SOPs), and build plans that comply with engineering specifications and quality requirements.
ERP/MRP Management: Utilize the company’s Enterprise Resource Planning (ERP) or Manufacturing Resource Planning (MRP) systems (e.g., SAP, Oracle, IFS) to manage production data, track inventory, update BOMs (Bill of Materials), and monitor work-in-progress (WIP).
Capacity & Resource Planning: Conduct capacity analyses for labor and machinery, forecasting future needs and coordinating with management to ensure adequate resources are available for upcoming projects.
Problem Solving & Coordination: Act as the technical liaison between the production floor, quality assurance, engineering, and supply chain teams to resolve immediate production issues (material shortages, design queries, quality holds) and prevent delays.
Compliance & Documentation: Ensure all planning and production activities adhere strictly to aerospace quality management systems (e.g., AS9100, ISO 9001). Maintain accurate production records and performance metrics (KPIs).
Required Qualifications and Skills
Education: Bachelor's degree in Industrial Engineering, Manufacturing Engineering, Mechanical Engineering, or a related technical discipline from an accredited institution.
Experience: Minimum of 1-3 years of experience in production planning, manufacturing engineering, or process planning within an aerospace or high-compliance, regulated manufacturing environment.
Hands-on experience with typical aerospace manufacturing processes (e.g., precision machining, sheet metal fabrication, complex assembly).
Technical Skills:
ERP/MRP Proficiency: Strong proficiency in using major ERP/MRP systems for production planning and inventory control.
Methodologies: Solid understanding of Lean Manufacturing principles, Six Sigma, and continuous improvement tools.
Data Analysis: Strong analytical skills with proficiency in data analysis tools (e.g., advanced Excel, Minitab).
Technical Acumen: Ability to interpret complex engineering drawings, blueprints, and Geometric Dimensioning & Tolerancing (GD&T) per ASME Y14.5 standards.
Soft Skills:
Excellent organizational skills, attention to detail, and ability to manage multiple priorities in a dynamic environment. Alpha-Tocol Engineering Services Pvt. Ltd.
Strong communication and interpersonal skills, with the ability to lead and collaborate effectively across different departments.
Proactive problem-solver with a focus on results and efficiency.
Preferred Qualifications
Certifications such as APICS Certified in Production and Inventory Management (CPIM) or Six Sigma Green Belt/Black Belt.
Experience with advanced planning and scheduling (APS) software.
Position: PHP Full Stack Developer
Responsibilities:
- Develop and manage web applications.
- Collaborate with a team of developers to maintain a high-quality codebase.
- Troubleshoot and debug issues with web applications.
- Coordinate work with other internal departments.
Requirements:
- Strong experience with Core PHP, Codeigniter, MySQL, JavaScript, HTML5, and CSS.
- Minimum 1 year of experience in Full Stack ERP/CMS development.
- Familiarity with front-end technologies such as HTML5, CSS3, JavaScript, JQuery, AngularJS, etc.
- Strong analytical and problem-solving skills.
Additional Preferences:
- Male candidates and immediate joiners are preferred.
Compensation:
- Salary range: 3 - 5 LPA (Indian Rupees), based on knowledge, skills, and assessment.
You will be provided with direct training to learn the Quicksell fulfillment system and fill any gaps in your knowledge. You must be coachable, and will work closely with our tight-knit fulfillment team to learn quickly and provide top-quality work from Day 1.
Designer/Editors are responsible not only for gathering media, but also creating digital media assets from scratch or by using existing media they find on a weekly basis. They work directly with the marketing director to come up with ideas that can be implemented for both a B2B and B2C audiences. They are also responsible for reviewing data to see how their creatives are performing, as well as being proactive in creating more assets in case others are not performing within KPI. Graphic Designer/Video Editors handle a multitude of tasks that change on a daily basis. As a result, they need strong attention-to-detail, organizational, and time-management skills. They must be prepared for a fast-paced environment, and be comfortable meeting tight deadlines without direct supervision. If you are only a designer or video editor, DO NOT APPLY, we are looking for someone that can do both.
Required Experience:
2+ years of graphic design AND video editing
Previous experience with creating image and video assets for Facebook ads
Previous experience with remote working softwares preferred, including Asana, Slack, Zoom, etc.
Requirements:
Proficient in spoken and written English (required)
Editing photo's on a software such as Photoshop or Canva
Editing videos on a software such Final Cut or Adobe Premier
Strong attention-to-detail, time-management, and organizational skills
Self-starter -- you are comfortable working 100% remotely, managing projects and meeting deadlines without direct supervision
Ability to multitask and prioritize under ever-changing needs and schedules
Proven project management skills with an emphasis on quality control
Coachable -- you are willing to participate in ongoing training and constantly push yourself to get better and better
Team player -- you are able to collaborate with a small team, ask for help when needed, and delegate tasks
About Favcy
Favcy is a Venture Building Platform that provides ready to assemble Digital applications and a standardised assembly line to startups at an Idea stage. At Favcy, we believe in ‘Tech Democracy' -- making Digital Dollars through a unified Shared Tech Platform. We combine tech expertise and business intelligence to digitise your business. Our mission is to bring our one of its kind, a tech-share platform to empower the non-tech entrepreneurs in the country.
About the role
We are seeking to amplify our Tech team with a senior technology lead who is enthusiastic and creative enough to contribute to making people’s lives better, or solve existing business or social problems.
Designation
Senior Full Stack Developer
Experienced Required
5 - 9 years
Notice Period
Candidates who can join within 15 days would be given preference.
Job Location
Remote / Gurgaon
Responsibilities
1. Deep knowledge of FullStack Development via PHP 7 (Laravel or Phalcon) and React based tech stack.
2. Deep understanding about Ubuntu OS, Nginx Server, PM2, Supervisor, PHP FPM.
3. Good knowledge of microservices based architectures which can scale over a period of time.
4. Should be able to create a plan to break an existing monolith into microservices.
5. Hands-on experience on AWS IAM, EC2, Route53, S3, RDS, Elasticsearch etc.
6. Define and maintain coding standards, and guide team members to comply with these standards.
7. Onboarding new developers and members e.g. AWS IAM and granting access to repositories.
8. Planning product technical requirements and SDLC for critical projects like e- commerce, real time gaming projects etc.
9. Work on DevOps, CI/CD and automation initiatives in Favcy.
10. Researching and incorporating latest frameworks, design patterns and coding architecture to create a scalable product.
11. Proactively working for Favcy OS Enhancements and obsession towards keeping the Favcy Cloud Infrastructure updated.
12. Drive issue resolution, risk identification and mitigation, and dependency management.
13. Maintaining security and implementing security processed for third party integrations and accounts.
14. Designing or reviewing backend and frontend architectures and UML diagrams, test cases, website functionalities.
15. Follow agile approach to get the projects done via daily scrum and project tracking.
16. Plan and sequence release deployment activities like DB migrations in coordination with Release Management
17. Monitoring backend and frontend telemetric data and project progress e.g. New Relic, Kibana.
18. Planning project pipeline as per the deadlines and resources.
19. Collaborate with business analysis and quality assurance engineers to fix defects.
20. Should be able to manage multiple projects and communicate to clients directly.
21. Focus on a seamless experience for users by ensuring availability, latency, scalability
22. Documenting features, APIs and workflows for client side integrations and on- site web-hook integrations.
Requirements -
Must have Technical abilities:
1. Passion for programming, excellent debugging skills, expertise in designing scalable backend architecture.
2. Know-how for using Design Patterns, Caching, Batch Processing, Rest APIs, JSON, Microservices, Test Cases, Git, Nginx, Webpack, NodeJS, React
3. Rich experience in third party integrations like RazorPay Payments/Payouts, Webhooks, Authentication Methods like OAuth2, .
4. Can take technical decisions and finding creative solutions.
5. Teaching someone something new which makes tech team motivated.
6. Proactively resolving the issues of production
Soft Skills
1. A good team player who can help the team whenever needed including coding if needed.
2. Can communicate clearly and write well.
3. Can speak eloquently and explain just about anything to anyone. And you’re comfortable communicating in writing and on the phone
4. Should be motivated and driven. You volunteer for new challenges without waiting to be asked. You’re going to take ownership of the time you spend with us and truly make a difference.
5. Should point out the bad practices and bring a positive change in the culture.
6. Should bring a sense of ownership among the team members.
7. Should help the team to grow professionally and help them to achieve their professional goals.

- Sound knowledge of Flutter framework & DART language
- Experience with Material Design and UI design principles, patterns, and best practices
- Architecture, design and development of distributed web based solutions based on J2EE architecture (Spring boot, Hibernate/JPA, REST) or PHP Laravel framework
- Proficient with Data Modelling, Object Oriented Design
- RDBMS and NoSql database (MongoDB)
- Experience in event driven & Microservices architecture
- Exposure to Agile, behaviour driven development, TDD , CI/CD
- Be self-driven and take ownership of deliverables end to end
- Working knowledge of HTML/ CSS
Employment Type: Full-Time
Position: Technical Program Manager
Job Location: Hyderabad
Experience: 8-14 Yrs
Key Skills: Technical Program Management, Experience in Software Development (Web Technologies)
Project: Product-Online Marketing, E-commerce Platforms
Joining time: Immediate to 30 days
Education: Master’s/Bachelor’s degree in Computer Science, Statistics, Engineering or a related technical discipline will be preferred
Positions Overview: UNIFY is looking for a Technical Program Manager for our E-Commerce product Team to gather requirements, manage objectives and build internal stakeholder relationships for the Engineering Team at StockX.
This position will help build a cross-functional team to drive the implementation and deployment of completed designs, develop and document requirements, budgets and project schedules. The TPM will assist in creating a data-driven culture that will change the way decisions are made, accelerate our business and create a new mindset as it pertains to the power of data.
As the Technical Program Manager, you are an exceptionally strong communicator, both written and verbally, and possess 7+ years of experience in tactical project management of highly technical initiatives, as well as strategic program management. Experience in managing large-scale, real-time Web programming, data pipelines and data solutions (lakes, databases, services) is a plus. You will help focus our data team, define the data roadmap and ensure stakeholders objectives are prioritized and met.
The TPM will be competent in a variety of project management tools, methodologies and techniques for all phases of the project lifecycle and exhibit demonstrated experience in core project management disciplines including scope, schedule, budget, resources, quality and risk management, reporting and metric development/tracking. Other requirements include experience with Jira, Confluence, project management tools and G-Suite. Experience with JavaScript, NodeJS, ReactJS/Angular, React Native, Scrum, SQL, AWS and data systems is a plus.
What we're looking for/Qualifications:
-
7+ years of relevant work experience in internet-related technical program management of large scale cross-functional engineering efforts and/or technical product management in a software applications environment
-
4+ years of experience in Software Development (Web Technologies)
-
Exceptional verbal and written communication skills with the ability to work with technical and non-technical, cross-functional groups
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An ability to distil complex issues into solvable and actionable tasks
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A passion for pushing boundaries and questioning the status quo
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Experience in project management and development
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Experience in core project management disciplines including scope, schedule, budget, quality, along with risk and critical path management
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2+ years of experience in analytical, quantitative, communication, and presentations
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Experience with one more Internet technologies such as JavaScript, NodeJS, ReactJS/Angular, React Native, HTTP, REST, SOA, AWS, S3, EC2, SimpleDB
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Ability to proactively identify upcoming risks, issues, and bottlenecks and resolve issues that sometimes cross departmental boundaries
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Ability to estimate, schedule and track projects: get hands dirty herding cats
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Ability to manage multiple concurrent projects
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Bachelor's degree or higher in a technical field (e.g. computer science, engineering)
Responsibilities:
-
Work cross-functionally with data engineering, data science, business intelligence, machine learning, product and engineering teams to deliver solutions that provide easy access to data and enable insights and action
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Harness the incredible power of our Data Engineering Team by providing objectives, managing timelines and leading meetings with stakeholders
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Be hands-on. Ensure technical excellence by reviewing the outputs of systems, mandating quality and getting sign off from stakeholders
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Create technical requirements documents, write user stories, sign off on completed work and envision new POCs and initiatives to drive change
Kindly reply to this with the following details if you are interested to apply for this position.
Total Experience:
Key Skills:
Program Manager Experience:
Current Company:
Current Location:
Current CTC:
Expected CTC:
Notice Period:
Reason for Job change:
Are you interested in this role and job location Hyderabad Y/N:
Product Description- We feature a live marketplace where participants can buy and sell limited edition consumer products with stock market-like visibility. We are looking for talented engineers who are driven and challenged by interesting and complex problems.
Our Partners: Apple, UiPath, Airtel, Microsoft, StockX, Roche, ServiceNow, Cars24, Pay Joy, UHG-UnitedHealth Group, HP
Enterprise, Deloitte, Oxigen Wallet, Hike Messenger, Bolt, Inpods, Wynk Music, Near.co Etc.
Easypolicy Insurance is looking for a software developer having core expertise of CakePHP with MVC framework (Candidate must have knowledge of PHP, jQuery, HTML) The person will be responsible for the creation and implementation of a wide variety of Web-based products using PHP, MySQL and AJAX
Responsibilities:
- Strong knowledge of PHP web frameworks (CakePHP, MVC).
- Understanding the fully synchronous behavior of PHP.
- Understanding of MVC design patterns.
- Basic understanding of front-end technologies, such as HTML, and CSS3.
- Knowledge of object-oriented PHP programming.
- Understanding accessibility and security compliance.
- Strong knowledge of the common PHP or web server exploits and their solutions.
- Understanding fundamental design principles behind a scalable application.
- User authentication and authorization between multiple systems, servers, and environments.
- Integration of multiple data sources and databases into one system.
- Familiarity with limitations of PHP as a platform and its workarounds.
- Creating database schemas that represent and support business processes.










