Customer Support Specialist (Night Shift)

🎯 What We’re Looking For:

✔️ 6+ months experience in recruitment, preferably with IT roles

✔️ Familiarity with tech profiles (Developers, QA, DevOps, etc.)

✔️ Strong communication skills and a hunger to learn.

✔️ Bachelor's degree in HR / Business / IT or related field (preferred).

Stipend -: 10K - 15K / Month (Depends upon the interview)

Working Days -: 5.5 Days (Alternate Saturdays will be Off)

Based on Performance, Full-Time opportunity will be provided post completion of the Internship.

Mandatory Criteria (Can't be neglected during screening) :

1. IT Recruitment Knowledge

– Minimum 3 Months of Recruitment Experience in screening, and coordinating interviews especially in IT.

– Understanding of common IT roles (e.g., Developers, QA, DevOps, Data Analysts) and basic tech stacks (like Java, Python, .NET, AWS, etc.)

– Understanding of tech stacks, keywords, and job requirements

2. Basic Understanding of IT Roles & Technologies

– Knowing the difference between front-end, back-end, full-stack, etc.

– Able to read and understand tech job descriptions.

– Comfort in learning new IT terminologies and understanding client needs.

Job Summary:

We are seeking an experienced and motivated QA Lead with a strong background in testing Salesforce applications. This is a hands-on role requiring 90% manual testing while leading and mentoring a team of Senior QA Engineers. We are specifically looking for candidates who are currently not employed or serving their notice period and can join our team on or before feb 17th.

• Key Responsibilities:Hands-on Testing (90%)Design, execute, and manage comprehensive manual test cases for Salesforce applications, including Sales Cloud, Service Cloud, Experience Cloud, and Lightning components.
• Conduct end-to-end testing of Salesforce-specific features, integrations, and customizations.
• Identify, document, and track defects, ensuring their timely resolution and thorough testing coverage.
• Team Leadership (10%)Lead, mentor, and inspire a team of Senior QA Engineers.
• Foster a collaborative and high-performing team environment while encouraging skill development.
• Provide technical guidance and problem-solving strategies to team members.
• Quality Assurance StrategyDefine and implement QA strategies tailored to Salesforce applications.
• Develop and monitor QA metrics to assess quality and performance.
• Collaborate with development and business teams to align on QA objectives.
• Optional Automation InitiativesDesign and implement automation frameworks for Salesforce testing using tools like Selenium, Provar, or similar (if applicable).
• Enhance testing efficiency through the adoption of automation strategies.
• Process ImprovementIdentify inefficiencies in QA processes and recommend improvements.
• Advocate for best practices, including regression and performance testing.
• Collaboration and CommunicationWork closely with cross-functional teams, including development, product management, and stakeholders.
• Provide clear updates on testing progress, risks, and resolutions.
• DocumentationMaintain comprehensive documentation, including test plans, test cases, and bug reports.
• Ensure adherence to QA standards and processes.
• Qualifications:Education:Bachelor's degree in Computer Science, Information Technology, or a related field.
• Experience:7+ years of QA experience, with at least 2 years in a leadership role.
• Extensive experience testing Salesforce applications (Sales Cloud, Service Cloud, Experience Cloud, etc.).
• Proven ability to manage QA teams and drive quality strategies.
• Skills:Strong expertise in manual testing (90% hands-on work required).
• Familiarity with Salesforce development lifecycle and release management processes.
• Proficiency in test management tools like Azure DevOps, JIRA, or similar.
• Excellent problem-solving, analytical, and communication skills.
• Bonus Skills:Experience with automation frameworks like Selenium or Provar.
• Salesforce Administrator or QA-related certifications.

Important Note:

We are only considering candidates who are currently not working or serving their notice period and can join immediately, on or before feb 27th.

• Why Join Us?This is a unique opportunity for a hands-on QA Lead who is passionate about ensuring the quality and reliability of Salesforce solutions. You will play a crucial role in driving the success of our Salesforce-based projects while fostering a high-performance QA team

🚀 We're Hiring: AUTOSAR Security Stack Experts at InfoGrowth! 🚀

Join InfoGrowth as an AUTOSAR Security Engineer and play a crucial role in enhancing the security of automotive systems!

Job Role: AUTOSAR Security Stack Expert

Key Responsibilities:

• Engage in tasks related to the integration and development of Flash Bootloader (FBL) features, along with comprehensive testing activities.
• Collaborate continuously with counterparts in Germany to understand requirements, effectively interpret, and develop FBL features.
• Create test specifications and accurately document results to ensure quality and compliance.

Mandatory Skills:

• Hands-on experience in Embedded C programming
• Proficiency in AUTOSAR SecOC (Secure On-Communication) and Crypto stack
• Familiarity with tools such as Trace32 Debugger and Vector Canoe
• Experience working with Microcontrollers like Infineon Aurix
• Solid understanding of automotive security concepts and Hardware Security Manager (HSM)

Why Join InfoGrowth?

• Be part of a cutting-edge team dedicated to securing the automotive industry through innovative software solutions.
• Work on exciting projects that push the boundaries of technology and foster professional growth.
• Enjoy a collaborative work environment that values creativity, teamwork, and continuous learning.

🔗 Apply Now to help drive the future of automotive security with InfoGrowth!

Engineering Manager

Key deliverables

Software Architecture: Ensure implementation of a modular, scalable, secure and robust cloud software framework.

Project Management: Sprint Management for development projects to ensure tracking, planning and agile development and upgrades.

Certifications and Regulatory Approvals: Work with regulatory agencies and consultants to ensure implementation for an acquiring certification and regulatory approvals - FDA, ISO 13485, ISO 27001,

GDPR, HIPAA compliance

Other deliverables

Compliance and Tracking: Tracking key KPIs for cloud software to ensure performance and solve for

any deltas in the expected KPIs.

3rd Party Tech Integration: Work with third parties to ensure smooth integration of our offering in

their system. Establish Dozee as the backend for healthtech.

Associated tasks

Documentation: Industry Standard API documentation, software architecture, specifications and

technical documentation.

QA: Ensure zero down time and correctness of the data and features

Detailed Description

Software Architecture

Brainstorming for software architecture and implementation strategy

Working with developers to ensure swift and smooth development

Project Management:

Sprint Management for development projects

Tracking and planning for project deliverables and releases

Resource planning and utilization

Compliance and Tracking:

Setting up infrastructure to track key metrics for tech.

Ensure compliance with the target KPIs

Solve for any delta in KPIs

3rd Party Tech Integration:

Ensuring smooth and seamless integration for 3rd Parties

Collateral (videos/blogs) to demonstrate API integration in healthtech infra

Regular communication with 3rd parties

Certifications and Regulatory Approvals:

Ensure FDA documentation, clinical trials, submission and approval with the regulatory consultant and our team

ISO-13485 SOP, Documentation and Implementation across all systems in the organization ISO-27001 documentation, gap analysis, solving for deltas and certification

GDPR and HIPAA compliance

Other necessary accreditations and approvals

QA:

Enhance existing QA coverage

Setup automated systems to monitor the health of the production environment

Setup proper reporting for any deltas identified by QA

Required Skills

A proactive nature, high EQ and good interpersonal skills are essentials for this role.

Building, maintaining and managing relationships, negotiation skills, conflict resolution, persuasion skills,

judgement making and critical thinking capabilities will be tested each and every day on this career path.

Additionally a knowledge of the below mentioned skills shall be of great help -

Experience:

Experience in software development and management, especially API development, microservices,

serverless systems and cloud development. (2-4 years)

Excellent verbal and written communication, presentation and leadership skills. Experience with

hiring and managing a team of at least 10 developers.

Attitude and Aptitude:

Demonstrates intelligence, positive attitude and loads of patience

Logical and analytical in approach with problem-solving aptitude

Work with high levels of intellectual rigour

Resilient in withstanding pressure and delivering efficiently

Strong analysis capability and exceptional ability to communicate data and results to a wide range of individuals including senior leadership

Ability to handle multiple tasks and meet multiple deadlines.

Academic:

Bachelors in Engineering (preferred Computer Science and Engineering)

Sr Salesforce Lightning developer

Requirements:

• 8+ years of professional software development experience in Salesforce
• Minimum 3 years of experience working on Service cloud
• Worked on Service cloud, developing in Salesforce ecosystem consisting of Apex, Visualforce, Custom Objects, Workflows, Triggers, Jobs, etc.
• Hands-on experience on Salesforce lightning framework - Mandatory
• Salesforce certified developer certification is needed for this role
• Minimum 2 years into LWC

Nice to have :

• Understanding of modern UI technologies and frameworks like AngularJS, React, AJAX, Bootstrap

Java, Java8, Springboot, Microservices, core java, j2ee, JAVA, Springboot

backend, core java, java8, micro services

Required Skills:

• Proven work experience as an Enterprise / Data / Analytics Architect - Data Platform in HANA XSA, XS, Data Intelligence and SDI
• Can work on new and existing architecture decision in HANA XSA, XS, Data Intelligence and SDI
• Well versed with data architecture principles, software / web application design, API design, UI / UX capabilities, XSA / Cloud foundry architecture
• In-depth understand of database structure (HANA in-memory) principles.
• In-depth understand of ETL solutions and data integration strategy.
• Excellent knowledge of Software and Application design, API, XSA, and microservices concepts

Roles & Responsibilities:

• Advise and ensure compliance of the defined Data Architecture principle.
• Identifies new technologies update and development tools including new release/upgrade/patch as required. 
• Analyzes technical risks and advises on risk mitigation strategy.
• Advise and ensures compliance to existing and development required data and reporting standard including naming convention.

The time window is ideally AEST (8 am till 5 pm) which means starting at 3:30 am IST. We understand it can be very early for an SME supporting from India. Hence, we can consider the candidates who can support from at least 7 am IST (earlier is possible).

Job role & responsibilities:

Full Stack Sr. Java Developer with competencies focused on :

1. Experience in the Java 8 , Spring boot , Struct etc.
2. Good Experience with AWS Cloud Platform and its related services.
3. CI/CD deployments using GitLab and Docker Containers etc.

Here are few responsibilities on the job:

- Gather & analyse requirements , design, develop , test and perform root cause analysis.

- Actively participate in technical brainstorming session for solution building

- Provide technical guidance to team members if needed.

- Develop and Support Application Integration requirements etc.

- Participate in code reviews and design sessions etc.

Must Haves skillset : Java 8, Spring Boot , Microservices and AWS ; Should have worked with Offshore , mentor and coach them to deliver.

Secondary / Nice To Have : Java Structs Framework , Angular JS, Aurora 

Skills and Experience :

• 1-4 years experience overall.
• At least 1 year of experience in inside sales.
• Looking for Hard Core Inside Sales and not Looking for someone who has worked on lead generation work or upselling.
• Preferred Candidates are from Ed-Tech Industry with K-12+ segment dealing only.