Customer Support Specialist (Night Shift)

Job Title: Business Development Manager

Experience: 2-5 Year

Location: Chennai/Indore

Required Skills:

● Proven track record in US-based IT service sales (preferably in B2B).

● Excellent communication and interpersonal skills.

● Strong negotiation and closing capabilities.

● Familiarity with CRM tools like HubSpot, Salesforce, or Zoho.

Key Responsibilities:

● Identify, generate, and qualify leads for US-based service sales through various

channels (Upwork, LinkedIn, email campaigns, cold calling, etc.).

● Pitch IT services (Web/App Development, Digital Marketing, etc.) to prospects in

the US market.

● Handle the entire sales cycle – from lead generation to closure, including

negotiation and follow-ups.

Responsibilities:

• Develop, test, implement and maintain application software
• Take part in software and architectural development activities
• Debug application issues and helping support respond to client queries
• Participate in application development meetings
• Provide accurate estimates, clearly communicate status of tasks and identification of risks
• Commitment to accomplishing the task at hand and identify the fastest and most reliable way to solve a problem
• Performance tuning of application code at different service levels
• Interact with customers of the application and help address issues reported

Requirements:

• Bachelor's degree in Computer Science or equivalent
• 1-3 years of experience with Java and Spring frameworks.
• Having good knowledge in a scripting language like python is a plus
• Experience with Spring and Hibernate/ ORM
• Understanding of relational database and normal forms
• Understanding of NoSQL / RDBMS (Mongo or Postgres) and ability to write optimized and high performing queries
• Strong understanding of Java concurrency, concurrency patterns, experience building thread safe code
• Experience building RESTful web services
• Strong written and verbal communication skills
• Strong interpersonal skills and time management skills
• Strong problem solving and analytical skills
• Experience with GIT as a VCS, Unix based systems
• Experience with NoSQL Database is a plus
• Following are a set of 'good to have' skills React AWS Bitbucket, JIRA

At Revv, we are redefining the self-drive experience by offering our customers convenient, flexible, and innovative ways to rent cars. Our mission is to deliver seamless mobility solutions through cutting-edge technology and exceptional customer experiences.

We are looking for a Senior Product Manager to lead the development and execution of our product vision. In this role, you will collaborate with cross-functional teams, analyze market trends, and leverage data-driven insights to build impactful products that enhance the self-drive experience. If you are passionate about solving customer problems, driving product innovation, and scaling products that make a difference, we’d love to hear from you!

As a Senior Product Manager, you will own and drive the product lifecycle from ideation to launch and beyond. You will work closely with cross-functional teams, including engineering, design, marketing, and sales, to deliver innovative products that meet customer needs and align with our business goals. This role requires strategic thinking, customer empathy, and a proven ability to execute in a fast-paced environment.

Responsibilities:

• Product Strategy and Roadmap: Define and prioritize the product roadmap in alignment with company objectives and market needs.
• Market Research and Customer Insights: Conduct thorough market research and analyze customer feedback to identify opportunities and gaps.
• Cross-functional Collaboration: Work closely with engineering, design, and business teams to define product requirements and ensure timely delivery.
• Product Development: Lead the product lifecycle from concept to launch, ensuring high-quality deliverables.
• Performance Metrics: Define, monitor, and analyze key performance indicators (KPIs) to measure product success and inform future enhancements.
• Stakeholder Communication: Communicate the product vision, progress, and performance to internal and external stakeholders effectively.
• User-Centric Focus: Advocate for the customer at every stage of the product development process to ensure the best possible user experience.

Requirements:

• Experience: 4-6 years of experience in product management, preferably in [ConsumerTech, Ecommerce or Mobility ].
• Education: Bachelor's degree in [relevant field, e. g., Business, Computer Science, or Engineering]; MBA is a plus.
• Strategic Thinking: Proven ability to define a vision and execute a product strategy to achieve business outcomes.
• Technical Acumen: Solid understanding of technology and the ability to work closely with engineering teams.
• Analytical Skills: Strong data-driven decision-making skills with the ability to translate insights into actionable strategies.
• Leadership: Experience leading cross-functional teams and managing stakeholders at all levels.
• Communication: Excellent verbal and written communication skills.
• Adaptability: Thrives in a fast-paced, agile environment with the ability to manage multiple priorities effectively.

Job Description

• Strong understanding of the Ruby programming language and Rails framework
• Proficiency in Javascript including experience with React, Angular or Vue.
• Database understanding (Postgres / MySQL).
• Previous experience maintaining production applications.
• Focus on writing clear, maintainable, tested code.

Skills Required

• Navigating and understanding a large codebase.
• Experience with Git, continuous integration and regular deployments.  Understanding and appreciation of UX and usability.
• Excellent communication skills and diligent ability to contribute to the team by performing code reviews.
• Writing tests using Rsp,c and Capybara.

• Calling existing and potential customers to persuade them to purchase company products and services.
• Accurately recording details of customers’ purchase orders.
• Processing all customer purchases accordingly.
• Generating promising leads for the outside sales team to pursue.
• Managing customer accounts by ensuring that existing customers remain satisfied with company products and services.
• Developing and sustaining solid relationships with customers to encourage repeat business.
• Using sales scripts proffered by the company to drive sales and respond to customer rejections.
• Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences.
• Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.

Job Title: Magento 2 Certified Developer

Job Description:

We are seeking a highly skilled and experienced Magento 2 Certified Developer with a minimum of 5 years' experience. The ideal candidate will have a proven track record of developing and deploying successful Magento 2 projects and will have a deep understanding of Magento 2 architecture and its ecosystem.

Responsibilities:-

• Design, develop, and maintain Magento 2 e-commerce websites and applications.
• Collaborate with project managers, UX designers, and other stakeholders to understand requirements and translate them into technical solutions.
• Implement custom extensions and modules to extend the functionality of Magento 2.
• Optimize performance, scalability, and security of Magento 2 websites and applications.
• Write clean, maintainable, and well-documented code that adheres to best practices and standards.
• Debug and troubleshoot issues in Magento 2 code and configurations.
• Stay up-to-date with the latest trends, tools, and best practices in Magento 2 development.

Requirements:

• Magento 2 Certified Developer certificate.
• Strong experience with PHP, HTML, CSS, JavaScript, and other web development technologies.
• A minimum of 5 years of experience in Magento 2 development.
• Excellent understanding of Magento 2 architecture, modules, and its ecosystem.
• Experience with Magento 2 customization, extension development, and deployment.
• Knowledge of Magento 2 performance optimization techniques and security best practices.
• Ability to work independently and as part of a team in a fast-paced and dynamic environment.
• Excellent written and verbal communication skills.
• If you are a driven and highly skilled Magento 2 Certified Developer, we would love to hear from you. Join us and take your career to the next level!