Customer Support Specialist (Night Shift)

PR Account Manager - Public Relations Team

Job Description

About us:

We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy and committed communication company that wants its clients to always Expect the EXTRA from it. Our primary clientele consists of Startups & Corporates like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, Colive, MTV, Toit, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, coders and a puppy momo, who believe Moshi Moshi is an experience rather than a company.

Why Moshi Moshi?

The learning curve at Moshi Moshi is very high when compared to the industry average and that's primarily because you get to work with Companies / Brand managers / Marketers of different sizes and thought processes who push you to think better and faster. So, Hop on to the ride we dearly call Moshi Moshi and let's Say hello to the world.

PS - We are also very close to a lot of food joints and breweries, so in case your manager/boss gives you a lot of work or is Expecting the Extra, you can quickly grab a recharge and continue with your everyday life struggles. We can't do much about the manager! Service your clients well and they will never leave you.

Job Role -PR Account Manager

Experience Level - 3+ years

Location - Bangalore

Responsibilities-

● Candidates should have excellent communication skills

● Content writing, drafting press releases, press notes, listing notes

● Should possess great relations with the media and influencers

● Liaise with editors and journalists via consistent press outreach to explore large format

stories and brand placements

● Influencer relations - Identify and connect with key influencers and brands to seek potential collaboration opportunities for clients

● Client servicing - Build and maintain an effective client relationship

● Work with team and manager to achieve result oriented PR execution

● Research orientation - develop industry know-how and stay up-to-date with trends across various all client verticals

Position Overview:

We are seeking a highly skilled and experienced Junior Designer to join our dynamic team. The Junior Designer will be responsible for leading design projects, collaborating with cross-functional teams, and ensuring the delivery of high-quality design solutions. The ideal candidate should have a strong portfolio showcasing their design expertise, excellent communication skills, and a passion for innovation.

Responsibilities:

• 2 ) Collaborate with Cross-Functional Teams: Work closely with stakeholders, including product managers, engineers, and marketing teams, to understand project requirements and translate them into effective design solutions.
• 3) Creative Direction: Provide creative direction and mentorship to junior designers, guiding them in the development of their skills and the execution of design projects.
• 4) Conceptualize and Design: Generate innovative design concepts and develop them into polished visual designs across various mediums, including digital and print.
• 5) User-Centric Design: Advocate for user-centered design principles, conducting user research and incorporating feedback to improve the usability and effectiveness of designs.
• 6) Brand Consistency: Ensure consistency and alignment with brand guidelines across all design assets and communication channels.
• 7) Stay Updated: Keep abreast of industry trends, design tools, and emerging technologies, integrating them into design processes as appropriate.
• 8) Quality Assurance: Conduct thorough quality assurance checks on design deliverables to ensure accuracy, functionality, and alignment with project requirements.
• 9) Presentation Skills: Present design concepts and solutions to stakeholders in a clear and compelling manner, incorporating feedback and iterating on designs as necessary.
• 10) Project Management: Manage multiple projects simultaneously, prioritizing tasks effectively and communicating project status updates to relevant stakeholders.

Qualifications:

*Bachelor's degree in Graphic Design, Visual Communication, or a related field.

*Minimum of 2 years of experience in a design role, with a strong portfolio demonstrating proficiency in graphic design, typography, and layout.

*Expertise in design software such as Adobe Creative Suite (Photoshop, Illustrator, InDesign), Sketch, or similar tools.

*Solid understanding of user interface (UI) design principles and best practices.

*Strong conceptual thinking and problem-solving abilities.

*Excellent communication and interpersonal skills, with the ability to articulate design concepts and rationale effectively.

*Proven track record of delivering high-quality design solutions in a fast-paced environment.

*Ability to work collaboratively in a cross-functional team setting.

*Experience with motion graphics, animation, or prototyping tools is a plus.

*A passion for design and a desire to push the boundaries of creativity.

1.Pre-Flight Inspection:

● Conduct thorough pre-flight checks on the drone, including battery levels, sensors, propellers, and GPS calibration.

● Ensure all firmware and software are up to date for both the drone and remote controller.

● Verify that the drone is in optimal operating condition, including payload attachments, if applicable.

2.Flight Planning:

● Plan the flight route based on mission objectives, considering factors like altitude, weather conditions, and airspace regulations.

3.Safe and Efficient Flight Operations:

● Monitor drone telemetry data during flight (e.g., battery level, GPS signal, altitude, and speed).

● Ensure real-time communication with ground personnel and provide situational updates as necessary.

4.Emergency Procedures:

● Be prepared to handle emergencies such as low battery, lost GPS signal, or malfunctioning sensors.

● Execute safe and controlled emergency landings if required.

5.Post-Flight Data Handling:

● Safely retrieve the drone and perform a post-flight inspection, checking for any damage or malfunctions.

● Offload data collected during the flight, ensuring secure storage and proper labeling.

● Provide a detailed flight report, documenting any issues, flight conditions, and mission outcomes.

Minimum Requirement’s :

● must be 18+

● Must have at least 50hrs Flying experience.

● Should have knowledge of basic photography to handle camera settings for manual mode.

● Should have good smooth hand manipulation control with camera moments.

● Can keep his control calm in panic situations.

● A drone pilot should be familiar with drone hardware and software, including drone flight controls, GPS systems, and camera setups.

● Can take rapid decisions (depending on situations)

About company

It is a fast-growing SaaS startup in the customer onboarding category and has raised $21M in capital (https://twitter.com/RocketlaneHQ/status/1483821563195850753">we rapped about it!) from global VCs such as 8VC, Nexus Venture Partners, Matrix Partners India, and super angels like Gokul Rajaram and Girish Mathrubootham.

Thanks to the rapid early traction and customer love the product has garnered globally from the likes of LinkSquares, AppCues, ContractPodAI, Chargebee, parcelLab, etc., we have been recognized as a Leader in the Client Onboarding category on G2 within six months of product launch.

With a mission to deliver chaos-free, consistent, accelerated, and delightful customer journeys through its purpose-built software the company was founded in April 2020 by second-time entrepreneur trio - Srikrishnan, Vignesh, and Deepak. Previously, the trio built a successful in-app messaging startup that was acquired by Freshworks (NASDAQ: FRSH) in 2015.

We became the https://www.producthunt.com/posts/rocketlane"> #1 Product of the Day on Product Hunt on the day we launched it. We are now building a global and diverse workplace that will empower passionate problem-solvers to innovate, collaborate, do their best work, and see the next phase of hyper-growth together!

What’s the opportunity?

Are you a front-end developer looking to fast-track your learning and growth? Have you looked at world class products like Asana, Notion, or Airtable, and felt “I wish I were part of the early team that built these products”?

We’re a team that has previously built and rolled out globally successful SaaS products used by tens of thousands of customers. We’re laser focused on delivering a world class new product again, and looking for an ambitious front-end engineer to join our existing team of 9 engineers.

If it excites you to think of a fast paced start-up environment, building something big from scratch, breaking down new problems, creating well structured UI components, executing on pixel perfect design, paying great attention to every little interaction detail, and doing demos of your work every Friday with a happy and passionate team, then this is the right opportunity for you.

Some of the tech problems you get to work-on as a front-end developer would include building real-time collaboration experiences across our product, building live document editing and modern spreadsheet experiences from scratch, creating flexible new Kanban-style views of work tasks, and crafting cool new UI components and interactions that we will use across our product.

About you:

• Knowledge in the following areas
  • React
  • SPA Framework patterns
• Hands-on experience in HTML, CSS, SASS & Object Oriented Javascript
• Worked with features provided by browsers (Caching / Storage / Compatibility etc )
  
  

Nice to have:

• Familiarity with AWS
• Experience with startups or early stage teams
• Knowledge of module bundlers like Webpack

What’s in it for me?

• Great opportunity: Rocketlane genuinely cares about everyone we hire. You’ll learn new things and grow no matter how experienced you are; you will be working with founders who have more than three decades of collective experience in building significant B2B SaaS startups.
• Great team: Work with a world-class, high-velocity team that truly embodies the values of empathy, curiosity, and customer-centricity. Check out the https://www.linkedin.com/feed/hashtag/?keywords=rocketlane_meet_the_team">MTT(Meet The Team) videos on our LinkedIn.
• Great culture: An open, fun, and exciting startup culture that empowers its people to champion big problems with the freedom to think and innovate.
• Growth: You could easily and quickly transition into other sales roles you might like.
• Impact: You get to be part of a global, passionate team in a fast-paced and growth-oriented environment. The team has a work philosophy of being high on ambition, ownership, and a bias for action.
• Monetary rewards and benefits: Competitive salary, flexible leave policy, and more!

Webvio is urgently hiring for US Travel Sales Executives for the Kolkata Location.

**Exp candidates in International Sales can apply only**

Shift Timing:-US Shift(Night Shift)

Salary:- 18k-26k inhand+Incentives upto 2lakhs

Required Candidate profile

The candidate should be very good at English Communication Skills.

Should have minimum 2yrs of exp in International Sales

Should be comfortable with US Shift

Should be eager to earn Incentives

Perks and benefits

Salary on 1st of every month

Stable work life

Professional development experience, working the Full stack on large scale B2B, SaaS products. • Expertise with learning new technologies and strong experience with our tech stack AngularJS, JavaScript, Node.js, Go, React.js and Postgres. • Bachelor’sin Computer Scienceorsolid knowledgeof CS fundamentals(OOP, designpatterns, algorithms, etc...) • Experience and adesire towork in a fast-paced environment. • We are a leading cloud-based open platform used by some of the most prestigious companies around • You will get to work with some of the most complex technologies on the market today • You will have an opportunity to work at all levels of the organization.

Job Description:

• Prospecting, generating, qualifying, and following up on leads and appointment setting for external sales team
• Direct email marketing/cold calling to key clients and prospects
• Collaboratively work with the sales, marketing team to develop lead generation strategies to generate lead opportunities with prospective customers
• Initiates lead/demand generation strategies that include inbound/outbound sales and marketing campaigns and initiatives
• Research, track, maintain and update leads
• Develop a strong knowledge of the company’s products and services to facilitate the sales process
• Achieving sales lead generation and appointment quota

Key Responsibilities:

• Inside Sales
• Lead Generation
• Executive Email marketing and Cold calling
• International sales experience preferred
• Relevant IT/ERP sales experience preferred

• Should act as a technical resource for the Data Science team and be involved in creating and implementing current and future Analytics projects like data lake design, data warehouse design, etc.
• Analysis and design of ETL solutions to store/fetch data from multiple systems like Google Analytics, CleverTap, CRM systems etc.
• Developing and maintaining data pipelines for real time analytics as well as batch analytics use cases.
• Collaborate with data scientists and actively work in the feature engineering and data preparation phase of model building
• Collaborate with product development and dev ops teams in implementing the data collection and aggregation solutions
• Ensure quality and consistency of the data in Data warehouse and follow best data governance practices
• Analyse large amounts of information to discover trends and patterns
• Mine and analyse data from company databases to drive optimization and improvement of product development, marketing techniques and business strategies.\

• Bachelor’s or Masters in a highly numerate discipline such as Engineering, Science and Economics
• 2-6 years of proven experience working as a Data Engineer preferably in ecommerce/web based or consumer technologies company
• Hands on experience of working with different big data tools like Hadoop, Spark , Flink, Kafka and so on
• Good understanding of AWS ecosystem for big data analytics
• Hands on experience in creating data pipelines either using tools or by independently writing scripts
• Hands on experience in scripting languages like Python, Scala, Unix Shell scripting and so on
• Strong problem solving skills with an emphasis on product development.
• Experience using business intelligence tools e.g. Tableau, Power BI would be an added advantage (not mandatory)

At Cityflo, we are solving the problem of commuting to the office which affects employees in big, populated Indian cities every day. Cityflo provides a bus experience like no other - we run premium AC buses for daily commuters. We’re changing the way urban Indians commute and enabling everyone to reclaim hours of their time every day. Before the imposed lockdown due to coronavirus, we were serving about 7500 commuters per day. We plan to scale to 5,00,000 per day in the next 4 years in a profitable and sustainable manner.

You can read more about our engineering and culture on our blog: https://blog.cityflo.com/tag/engineering/" target="_blank">https://blog.cityflo.com/tag/engineering/

Role & Requirements

• 2+ year experience in application development
• ability to write efficient SQL queries and design schemas for relational databases
• good knowledge of operating systems and networking concepts
• experience in using and understanding code from Open Source
• experience with implementing best software engineering practices like version control with git, code reviews, writing unit-tests, writing readable code
• experience with Python and Django is a plus.
• inclination towards researching new technologies and adapt them to solve challenges we face

We look for engineers who

• Are committed to their growth and learning
• care about working in and building a strong engineering culture
• want to take significant ownership and decision making power
• want to make an impact in the real world while working with a great team in a hyper-growth environment

• Bachelors/Masters in Computer Science or related field
• 7+ years previous release and/or project management experience
• Solid understanding of release and project management principles
• Strong experience with software development processes and agile methodologies
• Experience using bug tracking and management system (JIRA, Bugzilla, Testrail…) to track and build release dashboards 
• Experience with Jira Query Language (JQL) and JIRA Portfolio is a definite plus
• Demonstrated ability to manage and coordinate multi-functional work teams toward completion
• Demonstrated effective leadership and analytical skills
• Advanced written and verbal communication skills a must
• Experience in Data Storage, SaaS, Virtualization, Cloud, and Enterprise Equipment Deployment
• Demonstrated ability to successfully influence stakeholders and lead cross functional teams across geographies and business units
• Experienced in navigating variety of complex, cross-functional activities and lead all aspects of release delivery.
• Ability to engage with Business users and understand their needs.
• Broad knowledge of SaaS, distributed systems, virtualization, storage products, cloud, infrastructure software, databases, interface driven solutions is a definite plus
• General PC knowledge including GSuite, Microsoft Office and expert knowledge of Excel