Customer Support Specialist (Night Shift)

Head of Marketing responsibilities include:
• Crafting strategies for all Marketing teams, including Digital, Advertising, Communications and Creative
• Preparing and managing monthly, quarterly and annual budgets for the Marketing department
• Setting, monitoring and reporting on team goals

Job brief
• We are looking for a Head of Marketing who’ll lead all our marketing activities from
social media and digital campaigns to advertising and creative projects.
• Head of Marketing responsibilities include developing plans to help establish our brand,
allocating resources to different projects and setting short-term and long-term department
goals. If you’re a skilled Marketing strategist, able to inspire your team members, we’d
like to meet you.
• Ultimately, you will run our Marketing department in ways that promote higher
profitability and competitiveness.

Work Description:
• Craft strategies for all Marketing teams, including Digital, Advertising, Communications
and Creative
• Prepare and manage monthly, quarterly and annual budgets for the Marketing department
• Set, monitor and report on team goals
• Design branding, positioning and pricing strategies
• Ensure our brand message is strong and consistent across all channels and marketing
efforts (like events, email campaigns, web pages and promotional material)
• Analyze consumer behavior and determine customer personas
• Identify opportunities to reach new market segments and expand market share
• Craft quarterly and annual hiring plans
• Monitor competition (acquisitions, pricing changes and new products and features)
• Coordinate sales and marketing efforts to boost brand awareness
• Participate in the quarterly and annual planning of company objectives

Candidature requirements:
• Work experience as Head of Marketing
• Scaling experience from 0-1 in a similar startup preferred
• Experience running successful marketing campaigns
• Solid knowledge of web analytics and Google Adwords
• Leadership skills with the ability to set and prioritize goals
• Analytical mind

Minimum Requirements

• 8+ years development experience
• Solid Experience and knowledge of

• Coding and debugging using Object Oriented languages like Java, C++, Go or similar languages.
• Database design, Query optimizations, pitfalls (both SQL, NoSQL)
• Developing Scalable, distributed systems and patterns
• Developing REST and/or GraphQL based APIs
• Writing and driving Clean code in a team (via SOLID principles).
• Knowledge of writing unit tests
• NodeJS

• Experience with GoLang/Python
• Experience with Microservices, designs and patterns
• Experience with Dockers/Kubernetes and orchestration
• Familiarity with    Reactive    programming    and patterns like RxJs/RxJava, CQRS, Eventing systems
• Experience with automating DevOps lifecycle
• Proficiency with

• Work with Product team and Drive design, development and deployment of the overall architecture and individual modules to support our Apps , website and internal tools
• Ensure the entire stack is designed and built for availability, speed, scalability, testability, debugging
• Design and development of our REST and GraphQL API
• implement and improve continuous integration and deployment
• Serve as a technical lead for the team
• Mentor team members

Sizzle is an exciting new startup in the world of gaming. At Sizzle, we’re building AI to automatically create highlights of gaming streamers and esports tournaments. 

For this role, we're looking for someone that loves to play and watch games, and is eager to roll up their sleeves and build up a new gaming platform. Specifically, we’re looking for a technical program manager - someone that can drive timelines, manage dependencies and get things done. You will work closely with the founders and the engineering team to iterate and launch new products and features. You will constantly report on status and maintain a dashboard across product, engineering, and user behavior. 

You will:

• Be responsible for speedy and timely shipping of all products and features
• Work closely with front end engineers, product managers, and UI/UX teams to understand the product requirements in detail, and map them out to delivery timeframes
• Work closely with backend engineers to understand and map deployment timeframes and integration into pipelines
• Manage the timeline and delivery of numerous A/B tests on the website design, layout, color scheme, button placement, images/videos, and other objects to optimize time on site and conversion
• Keep track of all dependencies between projects and engineers
• Track all projects and tasks across all engineers and address any delays.  Ensure tight coordination with management.

 

You should have the following qualities:

• Strong track record of successful delivery of complex projects and product launches
• 2+ years of software development; 2+ years of program management
• Excellent verbal and communication skills
• Deep understanding of AI model development and deployment
• Excited about working in a fast-changing startup environment
• Willingness to learn rapidly on the job, try different things, and deliver results
• Bachelors or masters degree in computer science or related field
• Ideally a gamer or someone interested in watching gaming content online

 

Skills:

Technical program management, ML algorithms, Tensorflow, AWS, Python

 

Work Experience:  3 years to 10 years

At KNAB Finance, the APM is a role requiring both strong problem-solving and the willingness to manage multiple stakeholders with high expectations. The APM will report to the Product Head, leading the various initiatives.

Key Responsibilities:

- Manage the Product Modules, features, JIRA, and other aspects from ideation to delivery and then tracking as well.
- Manage multiple modules - plan initiatives and prioritize roadmaps
- Engage with internal and external stakeholders - understand pain points
- Define use cases, propose solutions, and back up with research & data
- Write detailed product requirement documents for the Engineering team
- Create basic wireframes to make the engineering team understand the requirement in detail.
- Define the UI and UX of the product, and also manage feature rollouts.
- Define, implement, and regularly monitor KPIs for product effectiveness

To better understand if we are a good fit for you, we look for

1) A mature thought process & clarity on why this role:
- At least 1-3 years of work experience; previous tech/product / UX design experience preferred
- A mature thought process - willingness to seek feedback, unlearn and work from 1st principles
- An understanding of and interest in B2C SaaS products; previous B2C software experience preferred
- The willingness to grow into a seasoned people management role
- Empathy for everybody - users, colleagues, engineering, design, and all stakeholders
- A collaborative approach as opposed to a consultative approach
- A culture of writing - we love to write down everything from thoughts to decisions

Your Qualifications:

 7 to 12 years of experience with majority as Java engineer

 Strong hands on experience on building application using technologies Java, Spring, Hibernate, Maven/Gradle.

 Experience in building Micro Services using Spring Boot / Go.

 Strong knowledge and experience with SQL queries and databases like Postgre SQL/Oracle.

 Strong knowledge and experience on Platform components such as Docker, Kubernetes and Service Mesh (Istio).

 Good knowledge of scripting languages (preferably Python and Bash)

 Familiarity with CI/CD environment (Jenkins).

 Experience on Observability stack such as ELK Stack, Prometheus & Grafana would be added advantage.

 Should have experience on Active MQ based async queuing system design and deployment.

 Strong experience of system design and implementation of end-to-end integrated systems.

 Familiarity with Hazelcast and Zk Solution would be a plus.

 Strong skills to write technical design documentation.

 Experience of leading a team as tech lead.

 Ability to work effectively in a team environment as well as independently.

 Good communication skills with tech/non-tech people.

What You'll Do:

 Assigned to software development projects and/or system enhancements as tech lead.

 Be engaged in a whole process of development project (requirements analysis, design, implementation, testing/verification, deployment, operation/maintenance).

 Work closely with project manager and other engineers. Some of them are in different locations such as Japan and Singapore.

 Always improve the design quality, code quality, testing quality and system quality spontaneously. In addition, create such a culture in our team.

 Understand business needs and user behavior and develop solutions to those needs.

 Develop and maintain a deep understanding of our systems and propose system improvements.

 Guide and support less-experienced members as mentor and role model to improve the team productivity and achieve team’s goals together.

Better to Have:

 Familiarity with Telecom Service Provider’s Billing Ecosystem/BSS Systems.

 Familiarity with and experience on Cloud Native Technologies.

 Familiarity with Agile Software development process.

 Familiarity with and experience on Linux/Unix environment

 Work experience with a remote team

 Familiarity with Atlassian tools (JIRA, Confluence, HipChat)

 Familiarity with source control system (Gitlab, SVN, etc.)

OUR COMMITMENT TO YOU:

You'll benefit from our network of global communities and collaborative culture that will help you build technical and functional skills and capabilities. And because we serve more than 28 countries industries globally, you'll have the opportunity to develop valuable industry-specific expertise.

The scale of our capabilities and client engagements and the unique way we innovate, operate and deliver value will give you the opportunity to deepen your existing skills even as you help create the latest technology trends. You'll have access to leading-edge technology.

Roles and Responsibilities:

We are looking for a skilled React Developer to join our front-end development team. In this role, you will be responsible for developing and implementing user interface components using React/React Native concepts. You will also be responsible for profiling and improving front-end performance and documenting our front-end codebase.


Desired Candidate Profile:

• Own front-end experience activities including UI design, development, testing, and support of complex web and native applications.
• Meeting with the development team to discuss user interface ideas and applications.
• Reviewing application requirements and interface designs.
• Developing and implementing highly responsive user interface components using React concepts.
• Writing application interface codes using JavaScript following React workflows.
• Troubleshooting interface software and debugging application codes.
• Developing and implementing front-end architecture to support user interface concepts.
• Monitoring and improving front-end performance.
• Documenting application changes and developing updates.
• Produce applications that provide measurable business values.

React Developer Requirements:

• Previous experience working as a React Developer.
• Solid understanding of website and native application development principles
• An understanding of React Native best practices and a commitment to following them.
• Experienced in using Mobile Views on iOS and Android
• Good understanding of MVC frameworks
• Ability to create and maintain continuous integration and delivery of React.js/React Native applications.
• In-depth knowledge of JavaScript, CSS, HTML, and front-end languages.
• Knowledge of React, React Native
• Experience with user interface design.
• Knowledge of how to build and consume APIs and the basics of internet communication protocols and web frameworks
• A knack for writing clean, readable React-Native code
• Experience with browser-based debugging and performance testing software.
• Excellent troubleshooting skills.

What are we looking for?

Procreator is looking for driven, self-motivated and enthusiastic designers who are eager to pursue a career in UI/UX and have a knack for design, aesthetics, and usability.

As a User Interface Designer in our team, you will be part of a fast-paced and forward thinking team of like-minded designers with a passion for design and problem-solving.

You will be working closely with senior designers, turning ideas and wireframes into awesome user interface ranging from landing pages, applications, and mobile apps. Together we will engineer and design good looking, aesthetically pleasing and functionally great applications that delivers a pleasant User Experience.

What kind of candidate do we need?

1. Have a Bachelor’s Degree or equivalent.
2. About 3+ years of experience in UI / UX field. Have less experience? Don’t worry. A kick-ass portfolio will work as well.
3. Have designed user interfaces for mobile and web platforms in the past.
4. Ability to translate a given user-experience journey into a visually great and intuitive UI.
5. Critical thinking and analytical skills.
6. Experience using Sketch / Photoshop / Adobe Xd.
7. Experience creating mockups and prototypes using Marvel / Invision is preferable though not mandatory.
8. Someone who is keen and eager to learn by practice put forth ideas and loves the design as much as we do.
9. Brownie points if you know prototyping /motion design tools like After Effects, Principle, Origami, etc.

What will you do?

1. Create wireframes, mockups, and prototypes to effectively communicate your ideas.
2. Create visual designs and user interfaces for the wireframes.
3. Present and rationalize your design decisions and stick to well-known design guidelines while designing interfaces.
4. Continually keep yourself and your design team updated with the latest changes in your industry’s standards.


What else is expected?

Languages: English (Written & Verbal)

The ideal candidate should be willing to commit himself fully to the company and drive the company forward.

Responsibilities Design and implement an automation solution framework based on system understanding and analysis of technology and system specifications. Develop appropriate automation test strategies and create automated test scripts, in coordination with the functional test strategy, including identifying data requirements and generate required test data subsequently. Execute automated functional, regression, and system tests for the core application and report test results and quality status accordingly. Update test cases as needed. Work on releases across teams and bridge the gaps. Work with customers to know their use cases and try to incorporate it in our internal environments. Train other QA personnel in test automation scripting. Coordinates with other teams to maintain the test environment. May perform other duties as assigned. Requirements 5 - 7 years core development experience as a Software Engineer. Strong understanding of computer science fundamentals and data structures. Demonstrable experience in writing clean code quickly. Preferably Java coding. Test framework design and automation experience. Understanding of QA methodologies, life cycle and processes. Experience developing high quality test strategies and test automation. Skill set: Java or Python/Shell Scripting/Basic SQL. Strong analytical and problem solving skills.

Typing skills : Minimum 25 WPM (Alpha & Num) Comfortable working in shifts Shift : 7 am to 3 pm / 3 pm to 11 pm (Mon - Sat) No of Positions :- 100+