Associate Manager - Customer Success (AdTech, B2B SaaS)

Review Criteria:

Mandatory:

• Strong AI Runtime Engineering (Lead / Staff) Profiles
• Must have 4+ years of software engineering experience
• Must have proven 1+ years of experience designing, building, and owning AI runtime infrastructure supporting distributed training and/or inference at scale
• Must have hands-on experience optimizing deep learning runtimes such as PyTorch, TensorFlow, etc
• Must have strong low-level performance engineering experience, including profiling, debugging, and optimizing system throughput, latency, and reliability
• Must have experience leading or mentoring a team, including technical guidance, code reviews, and delivery ownership
• Must have strong programming skills in Python, Java, C++ , etc

Preferred:

Experience with Kubernetes, Ray, TorchElastic, or custom AI job orchestration frameworks

Exposure to LLM training pipelines, checkpointing, elastic or distributed training orchestration

Role & Responsibilities:

As Lead/Staff AI Runtime Engineer, you’ll play a pivotal role in the design, development, and optimization of the core runtime infrastructure that powers distributed training and deployment of large AI models (LLMs and beyond). This is a hands-on leadership role - perfect for a systems-minded software engineer who thrives at the intersection of AI workloads, runtimes, and performance-critical infrastructure. You’ll own critical components of our PyTorch-based stack, lead technical direction, and collaborate across engineering, research, and product to push the boundaries of elastic, fault-tolerant, high-performance model execution.

What you’ll do:

Lead Runtime Design & Development:

• Own the core runtime architecture supporting AI training and inference at scale.
• Design resilient and elastic runtime features (e.g. dynamic node scaling, job recovery) within our custom PyTorch stack.
• Optimize distributed training reliability, orchestration, and job-level fault tolerance.

Drive Performance at Scale:

• Profile and enhance low-level system performance across training and inference pipelines.
• Improve packaging, deployment, and integration of customer models in production environments.
• Ensure consistent throughput, latency, and reliability metrics across multi-node, multi- GPU setups.

Build Internal Tooling & Frameworks:

• Design and maintain libraries and services that support model lifecycle: training, check pointing, fault recovery, packaging, and deployment.
• Implement observability hooks, diagnostics, and resilience mechanisms for deep learning workloads.
• Champion best practices in CI/CD, testing, and software quality across the AI Runtime stack.

Collaborate & Mentor:

• Work cross-functionally with Research, Infrastructure, and Product teams to align runtime development with customer and platform needs.
• Guide technical discussions, mentor junior engineers, and help scale the AI Runtime team’s capabilities.

Ideal Candidate:

• 5+ years of experience in systems/software engineering, with deep exposure to AI runtime, distributed systems, or compiler/runtime interaction.
• Experience in delivering PaaS services.
• Proven experience optimizing and scaling deep learning runtimes (e.g. PyTorch, TensorFlow, JAX) for large-scale training and/or inference.
• Strong programming skills in Python and C++ (Go or Rust is a plus).
• Familiarity with distributed training frameworks, low-level performance tuning, and resource orchestration.
• Experience working with multi-GPU, multi-node, or cloud-native AI workloads.
• Solid understanding of containerized workloads, job scheduling, and failure recovery inproduction environments.

Job Overview:

We are looking for a skilled Full Stack Developer with strong expertise in .NET/C#, React or Angular, and Azure basics to design, develop, and deploy modern web applications. The ideal candidate should have solid experience building scalable, secure, and high-performance solutions, with a passion for clean code and collaboration.

Key Responsibilities:

• Design, develop, and maintain web applications using C#, .NET Core, and SQL Server.
• Build responsive front-end user interfaces using React or Angular with TypeScript.
• Integrate and consume RESTful APIs and ensure smooth front-end/back-end communication.
• Deploy and manage applications on Microsoft Azure using basic PaaS services (e.g., App Services, Functions, Storage, Key Vault).
• Collaborate with cross-functional teams to gather requirements, define architecture, and deliver solutions.
• Write clean, testable, and maintainable code following best practices and participate in code reviews.
• Troubleshoot, debug, and optimize application performance.
• Follow Agile development practices for planning, testing, and delivery.

Required Skills and Experience:

• Strong hands-on experience with C#, .NET Core/.NET 6+, and object-oriented programming.
• Proficiency in front-end frameworks like React or Angular with TypeScript, HTML, and CSS.
• Experience working with SQL Server or other relational databases.
• Basic knowledge of Microsoft Azure services such as App Services, Functions, Storage, and Key Vault.
• Familiarity with REST APIs, version control systems (e.g., Git), and CI/CD pipelines.
• Good understanding of software development best practices (SOLID principles, unit testing).
• Strong problem-solving and communication skills.

Preferred Qualifications:

• Experience with Azure DevOps or similar tools for build and release pipelines.
• Exposure to containerized applications (e.g., Docker, Kubernetes).
• Knowledge of Agile methodologies (Scrum or Kanban).

Who we are:

We are a product innovation company that supports the Transportation and Shipping industries to overcome their business challenges and be leaders in Digital Transformation. Our strength is the in-depth knowledge we hold of the Transportation and Shipping landscape. Our journey begun when we started simplifying the complexities of these businesses as far back as 2003. At the core, we aspire to impact great changes in the Transportation business through our inventions & technology. We are based in Bangalore.

What you’ll be doing:

You will understand the Business requirement and design, develop and deploy ERP Web Application using ADO.Net, HTML, CSS, JavaScript/JQuery. Lead a team of engineers. Motivates team members and assesses performance. Provides help to team and management, including hiring and training, and keeps management updated on team performance. Communicates concerns and policies among management and team members

• Design, develop, and unit test applications in accordance with established standards.   
• Analyzing and resolving technical and application problems   
• Adhering to high-quality development principles while delivering solutions on-time and on-budget   
• Compliance of process and quality management standards   
• Should have a solid understanding of the SDLC processes (Design, Construction, Testing, Deployment)
• Preparing reports, manuals and other documentation on the status, operation and maintenance of software.   
• Providing third-level support to business users.
• Lead and build the team.
• Should be the interface between the team and management.
• Supports the team manager and performs management duties when manager is absent or out of office
• Have experience in handling risks and providing mitigation strategies to the Product Manager. 

What experience, skills & qualification you’ll bring to us:

Primary Skills

•  6+ years of experience in .NET Framework like C#.Net/ ASP.Net
• Minimum 4 years of experience on Web Application development ADO.Net, HTML, CSS, JavaScript/JQuery
• Been on a Lead role and led a team of 3-5 people for a period of 2 years
• Must have a good exposure on query writing and DB management for writing stored procedures/ user-defined functions
• Should have a very good understanding of the project architecture

Secondary Skills

• Experience in analyzing existing code and debugging.
• Experience in developing the product
• Should have a solid understanding of the SDLC processes (Design, Construction, Testing, Deployment)
• Prior experience of working in AJAX, Crystal report, Infragistics grid and control
• Proven experience of delivering on-time and with quality
• Should have good unit testing skills to review his own development and identify all the defects and get it fixed before releasing the code

Desired Skills

• Should have experience in developing ERP applications or Database Intensive Data Entry applications.
• Experience in the software development life cycle process
• Hands on experience of configuration management and version maintenance
• Hand on experience in writing technical specifications
• n-Tier architecture

• To analyze content marketing metrics and come up with suggestions/solutions make changes as needed that result in the overall growth of the team and content performance
• Regularly audit the content published on various platforms to maintain the content quality standards as per expectations
• To prepare and own content calendar for the content marketing team
• To create content marketing campaigns to drive leads and subscribers; Use SEO best practices to generate traffic to our site to search industry-related topics (combining online sources, interviews, and studies)
• To regularly produce various content types, including email, social media posts, newsletters, videos, blogs, and white papers
• To write clear marketing copy to promote our products/services
• To prepare well-structured drafts using Content Management Systems
• To proofread and edit blog posts before publication
• To coordinate with marketing and design teams to illustrate articles
• To conduct extensive keyword research and use SEO guidelines to scale web traffic
• To ensure all-around consistency (style, fonts, images, and tone)
• To actively manage and promote the company’s blog, and pitch articles to relevant third-party platforms
• To review & edit content produced by other members of the team and collaborate with other departments to create innovative content ideas

Looking for enthusiastic tech driven individuals who can architect a web application, push pixels, design a web API, design a UI and optimize the backend for scalability. Should be thrilled to deep dive into the field of Location Intelligence. 

Hiring for the role of  Backend Developer for our Development team. Apply if you are keen to explore how data-tech is changing the decision intelligence landscape.

Sociometrik is a geospatial data intelligence start-up based out of New Delhi, India - founded in 2019 with the mission of redefining data-backed executive decision making. We measure and quantify physical earth, built structures and human activity using multi-channel data sources like satellite imagery, smartphone mobility, web records and administrative data to power alternative data-based decision support systems for our clients.

• Write effective, scalable and reusable code
• Participate in system design and architecture discussions
• Collaborate with Product Owner to identify optimal ways to implement new features & product enhancements.
• Coordinate with internal teams to understand user requirements and provide technical solutions.
• Create UI mock-ups and transform them into quality product features consistent with the Product Owner’s vision.

• Minimum 3 years of work experience as a backend developer
• Minimum 3 years experience in Node.js
• Must have Experience working in a Typescript codebase
• Experience with Leaflet.JS, Google Maps API, or Geospatial projects are a "Nice to Have"
• Exposure to deck.gl is “Good to Have”.
• Proficiency with HTML, CSS, JavaScript and jQuery
• Must have Experience collaborating in a team environment

• An analytical bent of mind
• Good time management skills
• Curiosity for learning
• Creative vision
• Team spirit and good problem-solving skills

Hiring Process

Below is our hiring process for this position. We will reach out or send a rejection notice to most candidates within 1-5 business days of applying. Sociometrik promises to value your time and professionalism in every step of the process.

• Quick Screening 
• Interview with Technical Lead

• Final Interview with Leadership

• Azure Data Factory, Azure Data Bricks, Talend, BODS, Jenkins
• Microsoft Office (mandatory)
• Strong knowledge on Databases, Azure Synapse, data management, SQL
• Knowledge on any cloud platforms (Azure, AWS etc.,)

Responsibilities :

· Assist in the formulation of strategies to build a lasting digital connection with consumers

· Plan and monitor the ongoing company presence on social media (Twitter, Facebook, etc.)

· Launch optimized online adverts through Google Adwords, Facebook, etc. to increase company and brand awareness

· Be actively involved in SEO efforts (keyword, image optimization, etc.)

· Prepare online newsletters and promotional emails and organize their distribution through various channels

· Provide creative ideas for content marketing and update website

· Collaborate with designers to improve user experience

· Measure performance of digital marketing efforts using a variety of Web analytics tools (Google Analytics, WebTrends, etc.)

· Acquire insight in online marketing trends and keep strategies up-to-date

· Maintain partnerships with media agencies and vendors

Competencies & Skills Required :

· Proven experience as Digital Marketing Executive or similar role

· Excellent understanding of digital marketing concepts and best practices

· Experience with B2C social media, Google AdWords and email campaigns, and SEO/SEM

· Working knowledge of ad serving tools (e.g., DART, Atlas)

· Perfect knowledge of web analytics tools (e.g. Google Analytics, Net Insight, WebTrends, etc.)

· Skills and experience in creative content writing

· Analytical mindset and critical thinking

· Excellent communication and interpersonal skills