LogIQ Labs Pvt.Ltd.
https://eshipz.comAbout
]eShipz: Simplifying Global Shipping for Businesses: At eShipz, we are revolutionizing how businesses manage their shipping processes. Our platform is designed to offer seamless multi-carrier integration, enabling businesses of all sizes to ship effortlessly across the globe. Whether you're an e-commerce brand, a manufacturer, or a logistics provider, eShipz helps streamline your supply chain with real-time tracking, automated shipping labels, cost-effective shipping rates, and comprehensive reporting.
Our goal is to empower businesses by simplifying logistics, reducing shipping costs, and improving operational efficiency. With an easy-to-use dashboard and a dedicated support team, eShipz ensures that you focus on scaling your business while we handle your shipping needs.
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Jobs at LogIQ Labs Pvt.Ltd.
Job Summary: We are seeking a highly skilled and experienced Senior .NET Developer to join our dynamic development team. The ideal candidate will have a strong background in developing robust, scalable, and high-performance applications using the Microsoft .NET framework, coupled with significant expertise in SQL Server. You will be instrumental in designing, developing, and maintaining complex software solutions, collaborating with cross-functional teams, and mentoring junior developers.
Responsibilities:
- Design, develop, test, deploy, and maintain high-quality, scalable, and secure applications using C#, .NET/.NET Core, and related technologies.
- Lead the development of key modules and features, ensuring adherence to coding standards, best practices, and architectural guidelines.
- Collaborate with product owners, business analysts, and other stakeholders to understand requirements, translate them into technical specifications, and propose effective solutions.
- Develop and optimize complex SQL queries, stored procedures, functions, and database schemas for optimal performance and data integrity.
- Perform code reviews, provide constructive feedback, and ensure the quality and maintainability of the codebase.
- Troubleshoot, debug, and resolve software defects and production issues in a timely manner.
- Actively participate in the entire software development life cycle (SDLC), including requirements gathering, design, development, testing, deployment, and support.
- Mentor and guide junior developers, fostering their growth and ensuring best practices are followed.
- Stay up-to-date with emerging technologies and industry trends, evaluating and recommending new tools and practices to improve development efficiency and product quality.
- Contribute to the continuous improvement of development processes and methodologies.
Required Skills and Experience:
- Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
- Minimum of 4+ years of professional experience in software development with a strong focus on the Microsoft .NET ecosystem.
- Proficiency in C# and extensive experience with .NET Framework (4.x) and/or .NET Core/.NET 5+.
- Solid understanding and practical experience with ASP.NET MVC, Web API,
- Strong SQL skills with proven experience in designing databases, writing complex queries, stored procedures, functions, and optimizing database performance in Microsoft SQL Server.
- Experience with front-end technologies such as HTML5, CSS3, JavaScript, jQuery, and at least one modern JavaScript framework (e.g., Angular, React, Vue.js) is a plus.
- Familiarity with ORM frameworks such as Entity Framework or Dapper.
- Experience with version control systems, particularly Git.
- Understanding of object-oriented programming (OOP) principles, design patterns, and software development best practices.
- Excellent problem-solving, analytical, and debugging skills.
- Strong communication and interperson
Summary:
Responsible for the gathering, interpreting, and utilizing of complex data to maintain stable operations and ongoing improvement of IS Applications. These systems may include, but are not limited to, functionality to support clinical, fiscal, IS and business operations. This position works in a multi-disciplinary environment that requires excellent communication skills and problem-solving abilities. The IS Analyst design system components, write specifications, define solutions, perform system build and create system level documentation.
Responsible for the day-to-day operations of non-clinical applications
including design, build, test, and maintenance. This ranges from small service requests to larger project implementations.
2. Responsible for assisting with system troubleshooting, implementations, and software updates.
3. Participates in system testing and validation by assisting in the development and maintenance of testing protocols, and coordinates testing with end users when applicable.
4. Coordinates tasks departmental/interdepartmentally to support non-clinical applications.
5.Works in a multidisciplinary environment to help maintain a stable and functional software application.
6. Develops, follows, and keeps updated documentation on support of the system as well as adheres to change management procedures.
7. This position has an on-call rotation schedule that requires immediate off-hours response.
8. Actively maintains education and cross-training on all departmental areas of expertise.
- 6+ years of IT experience
- Strong critical thinking and analysis skills
- Business acumen. Understand operational workflows supported by applications
- Good communication/collaboration/team skills
- Experience learning new applications and adapt quickly when given new assignments
- Initial applications:
Primary : Salesforce Health Cloud,
Secondary: Salesforce Marketing Cloud.
Key Responsibilities
- Design, implement, and maintain highly available infrastructure on AWS.
- Automate infrastructure provisioning using Terraform (Infrastructure as Code).
- Define and monitor SLIs, SLOs, and error budgets to improve service reliability.
- Build and manage CI/CD pipelines to enable safe and frequent deployments.
- Implement robust monitoring, alerting, and logging solutions.
- Perform incident response, root cause analysis (RCA), and postmortems.
- Improve system resilience through automation and self-healing mechanisms.
- Optimize cloud resource utilization and cost (FinOps awareness).
- Collaborate with development teams to improve application reliability.
- Manage containerized workloads using Docker and Kubernetes (EKS preferred).
- Implement security and compliance best practices across infrastructure.
- Maintain operational runbooks and documentation.
Required Qualifications
- Bachelor’s degree in Computer Science, Engineering, or related field.
- 7–8 years of experience in SRE, DevOps, or Production Engineering.
- Strong hands-on experience with AWS services.
- Proven experience with Terraform for infrastructure automation.
- Experience building CI/CD pipelines (GitHub Actions, Jenkins, or similar).
- Strong scripting skills (Python, Bash, or Shell).
- Experience with Linux system administration.
- Hands-on experience with monitoring and observability tools.
- Good understanding of networking and cloud security fundamentals.
- Experience with Git and branching strategies
Primary Skill
6+ years of experience in ServiceNow development, administration, and customization. Strong working knowledge of ITSM modules:
Incident Management
Problem Management
Change Management
Asset Management
Service Catalog / Service Request
Experience working on standalone and multi‑domain instances
Strong ITBM configuration & administration experience (Ideation, Demand, PPM, Resource Management)
Hands‑on working knowledge of CMDB / CSDM
Facilitate and support Change Management (including CAB meetings)
Process RITMs, Incidents, and operational tickets
Develop reports, dashboards, and templates (e.g., Incident templates)
ServiceNow System Administrator Certification
ServiceNow Developer Certification
Strong communication skills (oral & written)
Ability to translate business requirements into workable ServiceNow solutions
Experience creating & managing Service Catalog items and workflows
Support end‑user requests and provide ongoing assistance
Data analysis skills (interpretation & reporting)
Ability to interact with internal customers to scope solutions and workflows
Audit Change tickets as per Change Management policies
Working knowledge of Agile methodology
Ability to break down requirements, demo dashboards/reports to users
Ability to manage multiple client requests with prioritization
Strong client‑interaction and relationship‑building skills
Desired Skill/Good to Have
Experience supporting ServiceNow upgrades and maintaining upgrade testing protocols
Ability to create/maintain system design & operations documentation
Strong self‑starter who can independently manage remote work across multiple engagements
Understanding of solution sustainability and long‑term platform scalability
Experience in migration, standardization, and ServiceNow version upgrades
Key Responsibilities
- Design, implement, and maintain highly available infrastructure on AWS.
- Automate infrastructure provisioning using Terraform (Infrastructure as Code).
- Define and monitor SLIs, SLOs, and error budgets to improve service reliability.
- Build and manage CI/CD pipelines to enable safe and frequent deployments.
- Implement robust monitoring, alerting, and logging solutions.
- Perform incident response, root cause analysis (RCA), and postmortems.
- Improve system resilience through automation and self-healing mechanisms.
- Optimize cloud resource utilization and cost (FinOps awareness).
- Collaborate with development teams to improve application reliability.
- Manage containerized workloads using Docker and Kubernetes (EKS preferred).
- Implement security and compliance best practices across infrastructure.
- Maintain operational runbooks and documentation.
Required Qualifications
- Bachelor’s degree in Computer Science, Engineering, or related field.
- 7–8 years of experience in SRE, DevOps, or Production Engineering.
- Strong hands-on experience with AWS services.
- Proven experience with Terraform for infrastructure automation.
- Experience building CI/CD pipelines (GitHub Actions, Jenkins, or similar).
- Strong scripting skills (Python, Bash, or Shell).
- Experience with Linux system administration.
- Hands-on experience with monitoring and observability tools.
- Good understanding of networking and cloud security fundamentals.
- Experience with Git and branching strategies
Primary Skill
6+ years of experience in ServiceNow development, administration, and customization
Strong working knowledge of ITSM modules:
Incident Management
Problem Management
Change Management
Asset Management
Service Catalog / Service Request
Secondary Skill
Experience working on standalone and multi‑domain instances
Strong ITBM configuration & administration experience (Ideation, Demand, PPM, Resource Management)
Hands‑on working knowledge of CMDB / CSDM
Facilitate and support Change Management (including CAB meetings)
Process RITMs, Incidents, and operational tickets
Develop reports, dashboards, and templates (e.g., Incident templates)
ServiceNow System Administrator Certification
ServiceNow Developer Certification
Strong communication skills (oral & written)
Ability to translate business requirements into workable ServiceNow solutions
Experience creating & managing Service Catalog items and workflows
Support end‑user requests and provide ongoing assistance
Data analysis skills (interpretation & reporting)
Ability to interact with internal customers to scope solutions and workflows
Audit Change tickets as per Change Management policies
Working knowledge of Agile methodology
Ability to break down requirements, demo dashboards/reports to users
Ability to manage multiple client requests with prioritization
Strong client‑interaction and relationship‑building skills
Key Responsibilities
- Design end-to-end architecture for scalable full-stack applications.
- Lead backend development using Python and Flask framework.
- Design and optimize MongoDB data models and queries.
- Define frontend architecture (React/Angular/Vue – as applicable).
- Establish coding standards, design patterns, and best practices.
- Build and optimize RESTful APIs and microservices.
- Implement authentication, authorization, and security best practices.
- Ensure high performance, scalability, and reliability of applications.
- Drive CI/CD implementation and DevOps best practices.
- Review code, mentor developers, and guide technical decisions.
- Collaborate with product, DevOps, and data teams.
- Troubleshoot complex production issues and perform root cause analysis.
- Lead cloud deployment strategies (Azure/AWS/GCP preferred).
Required Qualifications
- Bachelor’s or Master’s degree in Computer Science or related field.
- 8+ years of software development experience.
- 4+ years of hands-on Python backend development.
- Strong expertise in Flask framework.
- Deep experience with MongoDB (schema design, indexing, aggregation).
- Experience designing RESTful and microservices architectures.
- Strong understanding of frontend technologies (JavaScript, HTML, CSS).
- Experience with Git and modern CI/CD pipelines.
- Solid knowledge of system design, scalability, and performance tuning.
- Experience with containerization (Docker preferred).
- Strong problem-solving and architectural thinking skills.
- Act as a Quality Engineer within the Pega Center of Excellence, taking end-to-end responsibility for ensuring the quality of Pega-based applications throughout the development lifecycle.
- Execute comprehensive functional, database, and API testing to ensure solutions meet business, technical, and compliance requirements.
- Apply strong analytical and problem-solving skills to understand complex business workflows, identify potential quality risks, and ensure delivery of robust, defect-free solutions.
- Design, develop, and execute detailed end-to-end test cases with a strong focus on System Integration Testing (SIT), validating data flow and interactions across multiple systems.
- Collaborate closely with business stakeholders, product owners, developers, and other QA teams to define test strategies, testing approaches, schedules aligned with project scope and delivery timelines.
- Demonstrate effective communication skills and the ability to work independently, take ownership of assigned tasks and ensure timely completion with minimal or no supervision.
- Proactively identify defects, risks, and improvement opportunities, engage appropriate stakeholders, and drive issues to resolution while maintaining clear and transparent communication.
- Support and contribute to consistent, high-quality software delivery within an Agile (Scrum) environment by actively participating in sprint planning, reviews, retrospectives, and continuous improvement initiatives.
- Knowledge of Pega systems and Pega-specific testing practices is considered a strong added advantage.
- Quality Assurance with a strong focus on functional, database, and API testing across complex applications.
- Advanced database testing skills, including data validation, data integrity checks, and complex query analysis.
- Strong analytical capabilities with hands-on experience in requirements analysis, test strategy creation, and test planning.
- Expertise in identifying, documenting, tracking, and reporting software defects using standard defect management tools, while working closely with development teams to drive resolution.
- End-to-end ownership of QA activities, including requirements analysis, test design, test execution, defect identification and reporting and results analysis.
- Ability to collaborate effectively with cross-functional teams across the portfolio to ensure overall program and delivery success.
- Proven experience in integration testing and validating end-to-end business and system workflows.
- Hands-on experience in designing, developing, maintaining, and executing regression test suites.
- Fast learner with the ability to work independently, meet sprint commitments, and consistently deliver high-quality outcomes in Agile environments.
- Proactive and effective communicator with strong interpersonal skills and the ability to adapt to changing priorities and project needs.
- Exposure to Pega Development environment
- Exposure to Copilot and Cloud concepts.
Key Responsibilities
- Design, build, and maintain highly available and scalable cloud infrastructure on Microsoft Azure.
- Implement and manage CI/CD pipelines using Azure DevOps (YAML-based pipelines preferred).
- Define and monitor SLIs, SLOs, and error budgets to improve service reliability.
- Automate infrastructure provisioning using IaC tools (ARM, Bicep, Terraform).
- Monitor system health using Azure Monitor, Log Analytics, and Application Insights.
- Perform incident response, root cause analysis (RCA), and postmortems.
- Improve system resilience through automation, self-healing, and performance tuning.
- Collaborate with development teams to implement DevOps and reliability best practices.
- Manage containerized workloads using Docker and Kubernetes (AKS preferred).
- Implement security, compliance, and governance controls in CI/CD workflows.
- Optimize cloud costs and resource utilization (FinOps awareness).
- Maintain runbooks, SOPs, and operational documentation.
Required Qualifications
- Bachelor’s degree in Computer Science, Engineering, or related field.
- 3–8 years of experience in SRE, DevOps, or Production Engineering roles.
- Hands-on experience with Microsoft Azure cloud services.
- Strong experience with Azure DevOps pipelines (CI/CD).
- Solid scripting skills (PowerShell, Bash, or Python).
- Experience with Infrastructure as Code (Terraform, ARM, or Bicep).
- Strong understanding of Linux/Windows system administration.
- Experience with monitoring and observability tools.
- Good understanding of networking concepts and cloud security basics.
- Experience with Git and modern branching strategies.
An L2 Technical Support Engineer with Python knowledge is responsible for handling escalated, more complex technical issues that the Level 1 (L1) support team cannot resolve. Your primary goal is to perform deep-dive analysis, troubleshooting, and problem resolution to minimize customer downtime and ensure system stability.
Python is a key skill, used for scripting, automation, debugging, and data analysis in this role.
Key Responsibilities
- Advanced Troubleshooting & Incident Management:
- Serve as the escalation point for complex technical issues (often involving software bugs, system integrations, backend services, and APIs) that L1 support cannot resolve.
- Diagnose, analyze, and resolve problems, often requiring in-depth log analysis, code review, and database querying.
- Own the technical resolution of incidents end-to-end, adhering strictly to established Service Level Agreements (SLAs).
- Participate in on-call rotation for critical (P1) incident support outside of regular business hours.
- Python-Specific Tasks:
- Develop and maintain Python scripts for automation of repetitive support tasks, system health checks, and data manipulation.
- Use Python for debugging and troubleshooting by analyzing application code, API responses, or data pipeline issues.
- Write ad-hoc scripts to extract, analyze, or modify data in databases for diagnostic or resolution purposes.
- Potentially apply basic-to-intermediate code fixes in Python applications in collaboration with development teams.
- Collaboration and Escalation:
- Collaborate closely with L3 Support, Software Engineers, DevOps, and Product Teams to report bugs, propose permanent fixes, and provide comprehensive investigation details.
- Escalate issues that require significant product changes or deeper engineering expertise to the L3 team, providing clear, detailed documentation of all steps taken.
- Documentation and Process Improvement:
- Conduct Root Cause Analysis (RCA) for major incidents, documenting the cause, resolution, and preventative actions.
- Create and maintain a Knowledge Base (KB), runbooks, and Standard Operating Procedures (SOPs) for recurring issues to empower L1 and enable customer self-service.
- Proactively identify technical deficiencies in processes and systems and recommend improvements to enhance service quality.
- Customer Communication:
- Maintain professional, clear, and timely communication with customers, explaining complex technical issues and resolutions in an understandable manner.
Required Technical Skills
- Programming/Scripting:
- Strong proficiency in Python (for scripting, automation, debugging, and data manipulation).
- Experience with other scripting languages like Bash or Shell
- Databases:
- Proficiency in SQL for complex querying, debugging data flow issues, and data extraction.
- Application/Web Technologies:
- Understanding of API concepts (RESTful/SOAP) and experience troubleshooting them using tools like Postman or curl.
- Knowledge of application architectures (e.g., microservices, SOA) is a plus.
- Monitoring & Tools:
- Experience with support ticketing systems (e.g., JIRA, ServiceNow).
- Familiarity with log aggregation and monitoring tools (Kibana, Splunk, ELK Stack, Grafana)
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The Story
Founded in 2011, Poshmark started with a simple yet powerful idea in Manish Chandra's garage. Along with co-founders Tracy Sun, Gautam Golwala, and Chetan Pungaliya, Chandra envisioned a platform that would revolutionize how people buy and sell fashion. The inspiration came from seeing the potential of the iPhone 4 to create meaningful connections in the shopping experience.
What They Do
Poshmark is not just another e-commerce platform – it's a social marketplace that brings together shopping and community. Think of it as a place where social media meets shopping, allowing users to buy, sell, and discover fashion, home goods, and accessories. With over 80 million users , the platform has become a go-to destination for both casual sellers and entrepreneurial individuals looking to build their own digital boutiques.
Growth & Achievements
- Started as a fashion-only platform and successfully expanded into home goods and electronics
- Raised over $160 million in venture funding
- Achieved a successful IPO in January 2021
- Recently launched innovative features like AI-powered visual search and livestream shopping
- Built a vibrant community of millions of buyers and sellers across the country
Today, under CEO Manish Chandra's leadership, Poshmark continues to innovate in the social commerce space, blending technology with community to create a unique shopping experience. The platform's success story is a testament to how combining social connections with commerce can create a powerful marketplace that resonates with modern consumers.
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As a 100% bootstrapped company, our journey from inception to cash-positive operations exemplifies our dedication and resilience. We stand as a beacon of innovation and sustainability in the SME sector.
🤑 Funding
We are proud to be cash flow positive and have not yet tapped into VC funding, setting us apart from 99% of startups. This financial stability allows us to invest in our team's growth through a robust ESOP pool.
Securing funding will further accelerate our growth. Joining our team now offers a unique opportunity to create significant value, especially before our fundraising efforts take off.
⚠️ Before you apply
If you're looking for a standard 9-5 job, we are not a match. However, if you seek an exceptional learning curve, exposure to multiple verticals, and the opportunity to help establish processes that will propel our growth, we encourage you to apply. Our journey is dynamic, requiring flexibility and adaptability to changing needs.
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