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eShipz  cover picture
Founded :
2019
Type :
Services
Size :
20-100
Stage :
Raised funding

About

]eShipz: Simplifying Global Shipping for Businesses: At eShipz, we are revolutionizing how businesses manage their shipping processes. Our platform is designed to offer seamless multi-carrier integration, enabling businesses of all sizes to ship effortlessly across the globe. Whether you're an e-commerce brand, a manufacturer, or a logistics provider, eShipz helps streamline your supply chain with real-time tracking, automated shipping labels, cost-effective shipping rates, and comprehensive reporting.


Our goal is to empower businesses by simplifying logistics, reducing shipping costs, and improving operational efficiency. With an easy-to-use dashboard and a dedicated support team, eShipz ensures that you focus on scaling your business while we handle your shipping needs.



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HR eShipz
Profile picture
Shwetha K

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Jobs at eShipz

eShipz
at eShipz
2 recruiters
HR eShipz
Posted by HR eShipz
Bengaluru (Bangalore)
3 - 5 yrs
₹6L - ₹12L / yr
API
SQL
Integration

About Company:

eShipz: Simplifying Global Shipping for Businesses: eShipz is revolutionizing how businesses manage shipping processes with a platform offering seamless multi-carrier integration. Whether you're an e-commerce brand, manufacturer, or logistics provider, eShipz streamlines supply chains with real-time tracking, automated labels, cost-effective rates, and comprehensive reporting. The goal is to empower businesses by simplifying logistics, reducing shipping costs, and improving operational efficiency, supported by an easy-to-use dashboard and dedicated customer support.


Role Description

We are looking for a Solution Engineer / Technical Support to join our team. In this role, you will provide technical assistance for customers—responding to customer inquiries via phone, email, chat, and web; diagnosing and analysing problems; working collaboratively with internal teams. This is a complex, fast-paced environment, and you will own the most critical part of the customer experience.

Should be good at

  • Interfaces with customers at all stages of the problem resolution process (including understanding issues that customers are facing, communicating action plans, explaining ongoing developments, and conveying resolution)
  • Coordinate with the Sales team to onboard any new customer, hand-hold them with various integrations.
  • Coordinate with the Product Management / Engineering team for customer reported queries.
  • Demonstrates good judgement to actively assess situations, engage senior resources/management (as and when needed) to resolve complex / escalated Customer issues.
  • Systematically gathers relevant information and analyses a broad range of factors while investigating and resolving issues.
  • Schedule, participate and where relevant lead Customer facing calls (being well prepared knowing his/her audience, their related needs and shares information accordingly)


What it takes

  • Fantastic Customer-focused service skills (Empathy-based listening, written and verbal skills).
  • Excellent Analytical & Technical Troubleshooting skills.
  • Interpersonal skills.
  • Presentation skill.
  • Great Team Player

Good to Have

Prior work experience in SaaS product companies in domains relevant to Logistics /e- commerces.

Educational Qualification: - Graduate with basic technical knowledge.

Experience: - 3-5 years

Job Location: - Sanjaynagar, Bangalore.



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eShipz
at eShipz
2 recruiters
HR eShipz
Posted by HR eShipz
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The recruiter has not been active on this job recently. You may apply but please expect a delayed response.

Remote only
4 - 5 yrs
₹6L - ₹15L / yr
skill iconReact.js
skill icon.NET
skill iconHTML/CSS

Senior Dot Net Developer with ReactJS (Remote)

Opportunity: Full-time employment with LogIQ Labs Pvt. Ltd.

Location: remote opportunity, offering flexibility .No relocation is required.

Shift: Monday to Friday

About the Company Engagement (eShipz: Logiq Labs Pvt. Ltd.)

eShipz is a platform revolutionizing global shipping for businesses. Their platform provides seamless multi-carrier integration, enabling businesses to efficiently manage their shipping processes. Key features include automated shipping labels, real-time tracking, comprehensive analytics, and dedicated customer support.

Responsibilities:

Implementing end to end features and user stories from analysis/ design building of features, validation. and deployment and plot deployment support

Extensive experiences in web services

Experience in developing windows / web services.

#NET, C#, ASP.NET, Entity framework

.NET, MVC

Ability manage cloud environment preferably Azure

CSS3, html, JavaScript, ReactJS

Possess and acquire strong troubleshooting skills

Qualifications:

Bachelor's degree in computer science

4 to 5 years of working experience.

Azure, data bricks. snowflake, big data

Understanding Agile methodology

Self motivated

Strong written and verbal communication



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eShipz
at eShipz
2 recruiters
Shwetha K
Posted by Shwetha K
icon

The recruiter has not been active on this job recently. You may apply but please expect a delayed response.

Remote only
2 - 5 yrs
₹8L - ₹15L / yr
skill iconPython
skill iconFlask
skill iconMongoDB
skill iconJavascript
DevOps
+2 more
  • Plan, architect, integrate, and develop back-end and database driven features using the Python language and frameworks (Flask/ Falcon, MongoDB ).
  • Create decoupled, interactive web UIs using JavaScript (Angular, jQuery)
  • Aid in the development and ongoing maintenance of our DevOps platform (Ansible)
  • Provide technical advice and recommendations for language and software choices.
  • Develop code that is cross-browser and cross-platform friendly
  • Collaborate with project stakeholders to ensure all requirements are met
  • Evaluate technologies and manage technical planning
  • Support and ongoing development for existing projects
  • Provide clean code and proper documentation for each project
  • Fix bugs and resolve ongoing issues
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eShipz
at eShipz
2 recruiters
Shwetha K
Posted by Shwetha K
icon

The recruiter has not been active on this job recently. You may apply but please expect a delayed response.

Remote only
3 - 7 yrs
₹5L - ₹15L / yr
skill iconVue.js
skill iconAngularJS (1.x)
skill iconAngular (2+)
skill iconReact.js
skill iconJavascript
+5 more
Writing reusable, testable, and efficient code
Design and implementation of low-latency, high-availability, and performant applications
Integration of user-facing elements developed by front-end developers with server-side logic
Implementation of security and data protection
Integration of data storage solutions
Follow the best engineering and DevOps practices
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eShipz
at eShipz
2 recruiters
HR eShipz
Posted by HR eShipz
icon

The recruiter has not been active on this job recently. You may apply but please expect a delayed response.

Bengaluru (Bangalore)
0 - 2 yrs
₹2L - ₹4L / yr
Onboarding
Account Management
Key account management
Customer Success
Communication Skills

Job description

Customer Onboarding Specialist

You Should be good at: -

· Interfaces with customers at all stages of problem resolution process (including understanding issues that customers are facing, communicating action plans, explaining ongoing developments, and conveying resolution)

· Coordinate with Sales team to on-board any new customer, hand-hold them with various integrations.

· Co-ordinate with the Product Management / Engineering team for customer reported queries.

· Demonstrates good judgement to actively assess situations, engage senior resources / management (as and when needed) to resolve complex / escalated Customer issues.

· Systematically gathers relevant information and analyses a broad range of factors while investigating and resolving issues.

· Schedule, participate and where relevant lead Customer facing calls (being well prepared knowing his/her audience, their related needs and shares information accordingly)

What it takes: -

· Fantastic Customer focused service skill (Empathy-based listening, written and verbal skills).

· Excellent Analytical & Technical Troubleshooting skills.

· Interpersonal skill.

· Presentation skill.

· Great Team Player

Good to Have: -Prior work experience in SaaS product companies in domains relevant to Logistics /e- commerce’s.

Educational Qualification: - Bachelor’s (BSc IT / BE CS / IT) preferable.

Experience: - 0-2 years’ experience in customer onboarding for Logistics/ Ecommerce related products and services.

Job location: - Bangalore, Karnataka

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