eShipz
https://eshipz.comAbout
]eShipz: Simplifying Global Shipping for Businesses: At eShipz, we are revolutionizing how businesses manage their shipping processes. Our platform is designed to offer seamless multi-carrier integration, enabling businesses of all sizes to ship effortlessly across the globe. Whether you're an e-commerce brand, a manufacturer, or a logistics provider, eShipz helps streamline your supply chain with real-time tracking, automated shipping labels, cost-effective shipping rates, and comprehensive reporting.
Our goal is to empower businesses by simplifying logistics, reducing shipping costs, and improving operational efficiency. With an easy-to-use dashboard and a dedicated support team, eShipz ensures that you focus on scaling your business while we handle your shipping needs.
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Jobs at eShipz
About Company:
eShipz: Simplifying Global Shipping for Businesses: eShipz is revolutionizing how businesses manage shipping processes with a platform offering seamless multi-carrier integration. Whether you're an e-commerce brand, manufacturer, or logistics provider, eShipz streamlines supply chains with real-time tracking, automated labels, cost-effective rates, and comprehensive reporting. The goal is to empower businesses by simplifying logistics, reducing shipping costs, and improving operational efficiency, supported by an easy-to-use dashboard and dedicated customer support.
Role Description
We are looking for a Solution Engineer / Technical Support to join our team. In this role, you will provide technical assistance for customers—responding to customer inquiries via phone, email, chat, and web; diagnosing and analysing problems; working collaboratively with internal teams. This is a complex, fast-paced environment, and you will own the most critical part of the customer experience.
Should be good at
- Interfaces with customers at all stages of the problem resolution process (including understanding issues that customers are facing, communicating action plans, explaining ongoing developments, and conveying resolution)
- Coordinate with the Sales team to onboard any new customer, hand-hold them with various integrations.
- Coordinate with the Product Management / Engineering team for customer reported queries.
- Demonstrates good judgement to actively assess situations, engage senior resources/management (as and when needed) to resolve complex / escalated Customer issues.
- Systematically gathers relevant information and analyses a broad range of factors while investigating and resolving issues.
- Schedule, participate and where relevant lead Customer facing calls (being well prepared knowing his/her audience, their related needs and shares information accordingly)
What it takes
- Fantastic Customer-focused service skills (Empathy-based listening, written and verbal skills).
- Excellent Analytical & Technical Troubleshooting skills.
- Interpersonal skills.
- Presentation skill.
- Great Team Player
Good to Have
Prior work experience in SaaS product companies in domains relevant to Logistics /e- commerces.
Educational Qualification: - Graduate with basic technical knowledge.
Experience: - 3-5 years
Job Location: - Sanjaynagar, Bangalore.

The recruiter has not been active on this job recently. You may apply but please expect a delayed response.


Senior Dot Net Developer with ReactJS (Remote)
Opportunity: Full-time employment with LogIQ Labs Pvt. Ltd.
Location: remote opportunity, offering flexibility .No relocation is required.
Shift: Monday to Friday
About the Company Engagement (eShipz: Logiq Labs Pvt. Ltd.)
eShipz is a platform revolutionizing global shipping for businesses. Their platform provides seamless multi-carrier integration, enabling businesses to efficiently manage their shipping processes. Key features include automated shipping labels, real-time tracking, comprehensive analytics, and dedicated customer support.
Responsibilities:
Implementing end to end features and user stories from analysis/ design building of features, validation. and deployment and plot deployment support
Extensive experiences in web services
Experience in developing windows / web services.
#NET, C#, ASP.NET, Entity framework
.NET, MVC
Ability manage cloud environment preferably Azure
CSS3, html, JavaScript, ReactJS
Possess and acquire strong troubleshooting skills
Qualifications:
Bachelor's degree in computer science
4 to 5 years of working experience.
Azure, data bricks. snowflake, big data
Understanding Agile methodology
Self motivated
Strong written and verbal communication

The recruiter has not been active on this job recently. You may apply but please expect a delayed response.


- Plan, architect, integrate, and develop back-end and database driven features using the Python language and frameworks (Flask/ Falcon, MongoDB ).
- Create decoupled, interactive web UIs using JavaScript (Angular, jQuery)
- Aid in the development and ongoing maintenance of our DevOps platform (Ansible)
- Provide technical advice and recommendations for language and software choices.
- Develop code that is cross-browser and cross-platform friendly
- Collaborate with project stakeholders to ensure all requirements are met
- Evaluate technologies and manage technical planning
- Support and ongoing development for existing projects
- Provide clean code and proper documentation for each project
- Fix bugs and resolve ongoing issues

The recruiter has not been active on this job recently. You may apply but please expect a delayed response.


Design and implementation of low-latency, high-availability, and performant applications
Integration of user-facing elements developed by front-end developers with server-side logic
Implementation of security and data protection
Integration of data storage solutions
Follow the best engineering and DevOps practices

The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
Job description
Customer Onboarding Specialist
You Should be good at: -
· Interfaces with customers at all stages of problem resolution process (including understanding issues that customers are facing, communicating action plans, explaining ongoing developments, and conveying resolution)
· Coordinate with Sales team to on-board any new customer, hand-hold them with various integrations.
· Co-ordinate with the Product Management / Engineering team for customer reported queries.
· Demonstrates good judgement to actively assess situations, engage senior resources / management (as and when needed) to resolve complex / escalated Customer issues.
· Systematically gathers relevant information and analyses a broad range of factors while investigating and resolving issues.
· Schedule, participate and where relevant lead Customer facing calls (being well prepared knowing his/her audience, their related needs and shares information accordingly)
What it takes: -
· Fantastic Customer focused service skill (Empathy-based listening, written and verbal skills).
· Excellent Analytical & Technical Troubleshooting skills.
· Interpersonal skill.
· Presentation skill.
· Great Team Player
Good to Have: -Prior work experience in SaaS product companies in domains relevant to Logistics /e- commerce’s.
Educational Qualification: - Bachelor’s (BSc IT / BE CS / IT) preferable.
Experience: - 0-2 years’ experience in customer onboarding for Logistics/ Ecommerce related products and services.
Job location: - Bangalore, Karnataka

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