LogIQ Labs Pvt.Ltd.

Role Overview:

We are looking for a Key Account Manager to oversee and nurture our most valuable client relationships. In this role, you aren't just a point of contact; you are a strategic partner. Your goal is to deeply understand the client’s business objectives and align our solutions to help them achieve long-term success. You will manage a high-value portfolio, ensuring retention, identifying expansion opportunities, and driving mutual profitability.

Key Responsibilities:

• Strategic Partnership: Build and maintain long-term, trusting relationships with "big player" clients, acting as their primary advocate within our company.
• Account Growth (Upselling/Cross-selling): Identify "white space" opportunities within existing accounts to introduce new products or services that solve specific client pain points.
• Predictive Problem Solving: Use data analytics and AI tools to monitor account health and proactively resolve issues before they escalate.
• Contract Negotiation: Lead complex negotiations for contract renewals and pricing agreements, ensuring terms are beneficial for both parties.
• Cross-Functional Leadership: Collaborate with Marketing, Product, and Support teams to ensure seamless delivery and tailored solutions for your key accounts.
• Market Intelligence: Stay ahead of industry trends and competitor moves to provide your clients with consultative insights that position them for success.

Required Skills & Qualifications :

• Relationship Management: Proven ability to manage large-scale accounts and build rapport with C-suite stakeholders.
• Commercial Acumen: Strong understanding of P&L, budgeting, and financial forecasting.
• Analytical Thinking: Proficiency in using CRM software (Salesforce, HubSpot) and AI-driven dashboards to interpret customer data.
• Negotiation & Persuasion: Expert-level communication skills with a track record of closing high-stakes deals.
• Adaptability: Ability to pivot strategies in a fast-paced, digital-first market

As a Key Account Manager (KAM) in 2026, the role has shifted from being a "relationship manager" to a "strategic growth architect." You are now expected to use AI-driven insights to predict client needs and act as a consultant rather than just a vendor.

Below is a modern, professional Job Description for a KAM.

Job Title: Key Account Manager (KAM)

Role Overview:

We are looking for a Key Account Manager to oversee and nurture our most valuable client relationships. In this role, you aren't just a point of contact; you are a strategic partner. Your goal is to deeply understand the client’s business objectives and align our solutions to help them achieve long-term success. You will manage a high-value portfolio, ensuring retention, identifying expansion opportunities, and driving mutual profitability.

Key Responsibilities:

• Strategic Partnership: Build and maintain long-term, trusting relationships with "big player" clients, acting as their primary advocate within our company.
• Account Growth (Upselling/Cross-selling): Identify "white space" opportunities within existing accounts to introduce new products or services that solve specific client pain points.
• Predictive Problem Solving: Use data analytics and AI tools to monitor account health and proactively resolve issues before they escalate.
• Contract Negotiation: Lead complex negotiations for contract renewals and pricing agreements, ensuring terms are beneficial for both parties.
• Cross-Functional Leadership: Collaborate with Marketing, Product, and Support teams to ensure seamless delivery and tailored solutions for your key accounts.
• Market Intelligence: Stay ahead of industry trends and competitor moves to provide your clients with consultative insights that position them for success.

Required Skills & Qualifications :

• Relationship Management: Proven ability to manage large-scale accounts and build rapport with C-suite stakeholders.
• Commercial Acumen: Strong understanding of P&L, budgeting, and financial forecasting.
• Analytical Thinking: Proficiency in using CRM software (Salesforce, HubSpot) and AI-driven dashboards to interpret customer data.
• Negotiation & Persuasion: Expert-level communication skills with a track record of closing high-stakes deals.
• Adaptability: Ability to pivot strategies in a fast-paced, digital-first market

Job Summary: We are seeking a highly skilled and experienced Senior .NET Developer to join our dynamic development team. The ideal candidate will have a strong background in developing robust, scalable, and high-performance applications using the Microsoft .NET framework, coupled with significant expertise in SQL Server. You will be instrumental in designing, developing, and maintaining complex software solutions, collaborating with cross-functional teams, and mentoring junior developers.

Responsibilities:

• Design, develop, test, deploy, and maintain high-quality, scalable, and secure applications using C#, .NET/.NET Core, and related technologies.
• Lead the development of key modules and features, ensuring adherence to coding standards, best practices, and architectural guidelines.
• Collaborate with product owners, business analysts, and other stakeholders to understand requirements, translate them into technical specifications, and propose effective solutions.
• Develop and optimize complex SQL queries, stored procedures, functions, and database schemas for optimal performance and data integrity.
• Perform code reviews, provide constructive feedback, and ensure the quality and maintainability of the codebase.
• Troubleshoot, debug, and resolve software defects and production issues in a timely manner.
• Actively participate in the entire software development life cycle (SDLC), including requirements gathering, design, development, testing, deployment, and support.
• Mentor and guide junior developers, fostering their growth and ensuring best practices are followed.
• Stay up-to-date with emerging technologies and industry trends, evaluating and recommending new tools and practices to improve development efficiency and product quality.
• Contribute to the continuous improvement of development processes and methodologies.

Required Skills and Experience:

• Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
• Minimum of 4+ years of professional experience in software development with a strong focus on the Microsoft .NET ecosystem.
• Proficiency in C# and extensive experience with .NET Framework (4.x) and/or .NET Core/.NET 5+.
• Solid understanding and practical experience with ASP.NET MVC, Web API, 
• Strong SQL skills with proven experience in designing databases, writing complex queries, stored procedures, functions, and optimizing database performance in Microsoft SQL Server.
• Experience with front-end technologies such as HTML5, CSS3, JavaScript, jQuery, and at least one modern JavaScript framework (e.g., Angular, React, Vue.js) is a plus.
• Familiarity with ORM frameworks such as Entity Framework or Dapper.
• Experience with version control systems, particularly Git.
• Understanding of object-oriented programming (OOP) principles, design patterns, and software development best practices.
• Excellent problem-solving, analytical, and debugging skills.
• Strong communication and interperson

Key responsibilities

• Design, develop, and maintain automated test scripts using Katalon Studio for web, API, mobile, and desktop applications.
• Create and execute detailed test plans, test cases, and test scripts based on business requirements and technical specifications.
• Perform functional, regression, smoke, integration, and end-to-end testing across multiple environments.
• Build and manage reusable test frameworks and keyword-driven test libraries within Katalon.
• Integrate automated tests into CI/CD pipelines using tools like Jenkins, GitLab CI, or Azure DevOps.
• Conduct API testing using Katalon's built-in API testing capabilities and tools like Postman or REST Assured.
• Log, track, and verify defects using bug tracking tools such as Jira; ensure timely closure of issues.
• Participate in sprint planning, daily standups, and retrospectives as part of an Agile team.
• Analyse test results, generate reports, and communicate quality metrics to stakeholders.
• Mentor junior QA team members and contribute to continuous improvement of QA processes.

Good to have

• Katalon certification or any ISTQB / CSTE quality assurance certification.
• Experience with Appium or mobile testing frameworks for Android and iOS.
• Knowledge of performance testing tools such as JMeter or Gatling.
• Familiarity with BDD frameworks like Cucumber and Gherkin syntax.
• Exposure to cloud-based testing platforms such as BrowserStack or Sauce Labs.
• Understanding of SQL for database validation and backend testing.

• We are looking for a skilled Salesforce Developer to join Galaxy Digital's growing technology team.
• You will be responsible for designing, developing, and deploying Salesforce solutions that align with our business goals.
• You will work closely with business analysts, administrators, and stakeholders to translate requirements into scalable CRM solutions.

Key responsibilities

• Design and develop custom Salesforce solutions using Apex, Visualforce, and Lightning Web Components (LWC).
• Configure and customize Salesforce Sales Cloud, Service Cloud, or other Salesforce products as per business requirements.
• Write clean, efficient, and well-documented Apex code including triggers, batch jobs, and REST/SOAP integrations.
• Build and maintain Salesforce flows, process builders, validation rules, and approval processes.
• Integrate Salesforce with third-party systems using APIs (REST/SOAP/Platform Events).

Good to have

• Salesforce certifications — Platform Developer I/II, Administrator, or App Builder.
• Experience with Salesforce CPQ, Marketing Cloud, or Experience Cloud.
• Knowledge of JavaScript, HTML, and CSS for LWC development.
• Familiarity with Agile/Scrum methodology and tools like Jira or Azure DevOps.
• Exposure to MuleSoft or other integration middleware platforms.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 8 years of hands-on Salesforce development experience.
• Strong understanding of CRM concepts and Salesforce data model.
• Excellent problem-solving skills and attention to detail.
• Good communication skills for cross-team collaboration.

What we offer

• Competitive salary and performance-based incentives.
• Opportunity to work on diverse Salesforce implementations across industries.
• Learning & development support including certification sponsorship.
• Collaborative and inclusive work culture at Galaxy Digital.
• Flexible work arrangements and health benefits.

We are seeking a Generative AI Developer to design, build, and scale next-generation AI systems. You will go beyond simple API integration to architect RAG (Retrieval-Augmented Generation) pipelines, fine-tune LLMs (Large Language Models), and develop Agentic workflows where AI can autonomously handle multi-step tasks. You will be responsible for the "System" around the model—ensuring reliability, cost-efficiency, and ethical safety.

Responsibilities :

• Agentic Orchestration: Design and implement AI agents that use tools (APIs, databases) to solve complex, multi-step business problems.
• RAG Architecture: Build and optimize high-performance RAG pipelines using vector databases (e.g., Pinecone, Weaviate, or Milvus) to provide AI with long-term memory and factual grounding.
• Model Fine-Tuning: Customize pre-trained models (like Llama 3, GPT-4, or Claude) using techniques like LoRA and QLoRA for domain-specific accuracy.
• Prompt Engineering: Develop advanced prompt strategies (Chain-of-Thought, Few-Shot) and version-control them as first-class software artifacts.
• Evaluation & Observability: Build "Eval" frameworks to measure model performance, hallucination rates, and latency to ensure production-grade reliability.
• LLMOps & Deployment: Collaborate with DevOps to containerize (Docker/Kubernetes) and deploy models on cloud platforms (AWS Bedrock, Azure AI, or Google Vertex AI).

Required Technical Skills

• Programming: Mastery of Python (FastAPI, PyTorch, TensorFlow).
• Frameworks: Proficiency in LangChain, LlamaIndex, or Haystack.
• Vector Databases: Experience with Pinecone, FAISS, or ChromaDB.
• Model Expertise: Hands-on experience with LLMs (OpenAI, Anthropic) and Open-Source models (Mistral, Llama).
• Data Engineering: Ability to build pipelines for data cleaning, chunking, and embedding.
• Cloud Platforms: Familiarity with AI services on AWS, GCP, or Azure

Industry

• IT Services and IT Consulting

Employment Type

Full-time

Job Summary

We are seeking a highly motivated Technical Product Manager with strong exposure to software development to drive product strategy, roadmap execution, and cross-functional collaboration. The ideal candidate will bridge the gap between business stakeholders and engineering teams, ensuring delivery of scalable, high-quality software products.

Key Responsibilities.

prior exposure to Software Development.

Collaborate closely with engineering, design, QA, and business teams to deliver end-to-end product solutions.

Translate business requirements into technical specifications and user stories.

Work with development teams to ensure timely delivery of features and releases.

Prioritize product backlog based on business value, customer needs, and technical feasibility.

Participate in Agile/Scrum ceremonies such as sprint planning, stand-ups, and retrospectives.

Analyze product performance and user feedback to drive continuous improvement.

Ensure product scalability, performance, and technical feasibility.

Coordinate with stakeholders for product launches and go-to-market strategies.

• Maintain product documentation including PRDs, technical documents, and release notes.

Required Skills

Strong understanding of software development lifecycle (SDLC).

Hands-on experience or exposure to programming languages (Python preferred most )

Experience working with Agile/Scrum methodologies.

Strong knowledge of APIs, microservices, and system design concepts.

Ability to work closely with engineering teams and understand technical challenges.

Excellent analytical, problem-solving, and communication skills.

• Experience with product management tools (JIRA, Confluence, etc.).

Summary:

We are seeking an experienced Microsoft SharePoint Online Developer with 5+ years of hands-on development experience designing, building, and supporting modern SharePoint solutions within Microsoft 365. This role will focus on delivering scalable, secure, and user-friendly intranet and collaboration experiences using SharePoint Online, SPFx, Power Platform, and related Microsoft 365 services. The ideal candidate is comfortable partnering with business stakeholders, translating requirements into technical designs, and implementing solutions following modern development practices and governance standards

Primary Responsibilities:

•                Responsible for the day-to-day operations of internal SharePoint sites including design, build, test, and maintenance. This ranges from small service requests to larger project implementations.

•                Design, develop, and maintain SharePoint Online solutions leveraging modern sites, web parts, and Microsoft 365 services.

•                Build and enhance client-side components using SharePoint Framework (SPFx), including modern web parts and extensions.

•                Develop front-end experiences using TypeScript/JavaScript, React (or similar frameworks), HTML/CSS, and modern UI patterns.

•                Configure and implement SharePoint features such as:

o               Site templates, content types, lists/libraries, metadata, and permissions

o               Document management solutions (retention, versioning, compliance support)

o               Search experiences, navigation, and information architecture

•                Integrate SharePoint Online with Microsoft 365 services and APIs such as:

o               Microsoft Graph, SharePoint REST APIs, Azure AD–secured endpoints

o               Teams, OneDrive, Outlook integrations as needed

•                Build workflow and automation solutions using Power Automate and (where appropriate) legacy workflow modernization approaches.

•                Create and maintain low-code apps and forms using Power Apps (canvas apps, list forms, and integrated experiences).

•                Implement solutions aligned with security and compliance requirements, including access controls, data classification, and governance policies.

•                Collaborate with stakeholders, clients, and peers to refine requirements and deliver iteratively.

•                Troubleshoot and resolve production issues, performance bottlenecks, and compatibility concerns across browsers and devices.

•                Produce technical documentation, support knowledge transfer, and contribute to development standards and best practices.

•                This position has an on-call rotation schedule that requires immediate off-hours response.

Required Qualifications:

•                Bachelor’s degree in computer science, Information Systems, or equivalent practical experience.

•                5+ years of professional experience developing solutions in SharePoint (with strong SharePoint Online focus).

•                Strong experience with SharePoint Framework (SPFx) development, including modern web parts/extensions.

•                Proficiency with TypeScript/JavaScript, HTML5, CSS3, and modern front-end development practices.

•                Experience with modern frameworks such as React (preferred), Angular, or Vue.

•                Solid understanding of SharePoint Online architecture, including:

o               Modern site collections, hub sites, permissions model, lists/libraries

o               Information architecture, metadata management, and governance concepts

•                Hands-on experience with Power Platform components:

o               Power Automate flows for business process automation

o               Familiarity with Power Apps for forms and lightweight apps

•                Experience integrating SharePoint solutions with APIs such as Microsoft Graph and/or SharePoint REST.

•                Familiarity with authentication concepts including Azure AD, OAuth, and app registrations & permissions.

•                Experience with source control and DevOps practices (Git, build pipelines, releases).

•                Strong troubleshooting, communication, and stakeholder management skills.

Preferred Qualifications:

•                Experience with integration tools, APIs, and web services for facility applications.

•                Familiarity with video management systems and IoT-based tracking solutions.

•                Exposure to cloud architecture and SaaS platforms for security systems.

•                Vendor-specific certifications for Lenel S2, Milestone, or similar platforms.

•                Knowledge of Agile methodologies and project management practices.

•                Experience coordinating cross-functional initiatives and managing complex data sets for system stability.

•                Prior work in healthcare intranet sites. 

Summary:

Responsible for the gathering, interpreting, and utilizing of complex data to maintain stable operations and ongoing improvement of IS Applications. These systems may include, but are not limited to, functionality to support clinical, fiscal, IS and business operations. This position works in a multi-disciplinary environment that requires excellent communication skills and problem-solving abilities.  The IS Analyst design system components, write specifications, define solutions, perform system build and create system level documentation.

Responsible for the day-to-day operations of non-clinical applications

including design, build, test, and maintenance. This ranges from small service requests to larger project implementations.

2. Responsible for assisting with system troubleshooting, implementations, and software updates.

3. Participates in system testing and validation by assisting in the development and maintenance of testing protocols, and coordinates testing with end users when applicable.

4. Coordinates tasks departmental/interdepartmentally to support non-clinical applications.

5.Works in a multidisciplinary environment to help maintain a stable and functional software application.

6. Develops, follows, and keeps updated documentation on support of the system as well as adheres to change management procedures.

7. This position has an on-call rotation schedule that requires immediate off-hours response.

8. Actively maintains education and cross-training on all departmental areas of expertise.

- 6+ years of IT experience

- Strong critical thinking and analysis skills

- Business acumen. Understand operational workflows supported by applications

- Good communication/collaboration/team skills

- Experience learning new applications and adapt quickly when given new assignments

- Initial applications:

Primary : Salesforce Health Cloud,

Secondary: Salesforce Marketing Cloud.

Key Responsibilities

• Design, implement, and maintain highly available infrastructure on AWS.
• Automate infrastructure provisioning using Terraform (Infrastructure as Code).
• Define and monitor SLIs, SLOs, and error budgets to improve service reliability.
• Build and manage CI/CD pipelines to enable safe and frequent deployments.
• Implement robust monitoring, alerting, and logging solutions.
• Perform incident response, root cause analysis (RCA), and postmortems.
• Improve system resilience through automation and self-healing mechanisms.
• Optimize cloud resource utilization and cost (FinOps awareness).
• Collaborate with development teams to improve application reliability.
• Manage containerized workloads using Docker and Kubernetes (EKS preferred).
• Implement security and compliance best practices across infrastructure.
• Maintain operational runbooks and documentation.

Required Qualifications

• Bachelor’s degree in Computer Science, Engineering, or related field.
• 7–8 years of experience in SRE, DevOps, or Production Engineering.
• Strong hands-on experience with AWS services.
• Proven experience with Terraform for infrastructure automation.
• Experience building CI/CD pipelines (GitHub Actions, Jenkins, or similar).
• Strong scripting skills (Python, Bash, or Shell).
• Experience with Linux system administration.
• Hands-on experience with monitoring and observability tools.
• Good understanding of networking and cloud security fundamentals.
• Experience with Git and branching strategies