Job Description: Customer Success Manager- APAC
Role Details
Position: Customer Success Manger
Location: Bangalore
Shift timings : 10am- 7pm IST
About SCRUT Automation
Scrut Automation is an information security and compliance monitoring platform, aimed at helping small and medium cloud-native enterprises develop and maintain a robust security posture, and comply with various infosec standards such as SOC 2, ISO 27001, GDPR, and the like with ease. With the help of the Scrut platform, customers reduce their manual effort for security and compliance tasks by 70%, and build real-time visibility of their security posture.
Founded by IIT/ISB/McKinsey alumni, the founding team has over 15 years of combined Infosec experience. Scrut is built out of India for the world, with customers across India, APAC, North America, Europe and the Middle East. Scrut is backed by Lightspeed Ventures, MassMutual Ventures and Endiya Partners, along with prominent angels from the global SaaS community.
Overview of the Job Profile
Business/ Customer Success Analyst will play a key role in driving Customer Success by nurturing customers in our rapidly growing business. The mission of Scrut Automation's Customer Success team is to transform our customer's compliance journey.
Responsibilities
● Own Customer Life Cycle & Account Management – from Sales Handover, Oversee & Ensure smooth on-boarding, Consistent Engagement with(MBRs and QBRs) building a Relationship of Trust & Transparency.
● Onboard customers with Integration support and drive adoption of the product.
● Represent the voice of the customer and influence the product development roadmap.
● Empathise with every aspect of the customer experience, putting customer's needs first.
● Rely heavily on data and analytics to identify customers at risk and engage proactively to mitigate churn risk.
● Track programs to move towards Perfect 10 (10 on a scale of 10 in customer satisfaction) and to establish new capability.
● Become a product expert on Scrut Automation and how our platform can be used to improve security posture through our standard offerings (SOC2, ISO27001, PCI DSS, HIPAA, CCPA and GDPR).
Requirements
● Bachelor's degree in Business, Operations Management or a related field.
● Have 2-5 years of experience in Customer Success or Account Management at a SaaS company.
● Have experience in the cybersecurity or compliance industry.
● Have clear and thoughtful communication skills, with a strong critical thinking ability.
● Problem-solving ability and customer-centric outlook.
● Be comfortable with talking through technical concepts with a technical audience.
● Have a keen ability to multitask.
● Have an outstanding work ethic and know when/how to ask for help when you need it.
Why should this job excite you?
● Opportunity to make an early impact on one of the most promising, high-growth SaaS startups in India.
● A high-performing action-oriented team.
● Immense exposure to the founders and the leadership.
● Opportunity to shape the future of B2B SaaS Customer Success with YOUR innovative ideas.
● The competitive compensation package, benefits, and employee-friendly work culture.
Note: Due to a high volume of applications, only the shortlisted candidates will be contacted by the HR team. We appreciate your interest and effort.

About SCRUT Automation
About
What is Scrut Automation?
Scrut Automation is an information security and compliance monitoring platform, aimed at helping small and medium cloud-native enterprises develop and maintain a robust security posture, and comply with various infosec standards such as SOC 2, ISO 27001, GDPR, and the like with ease. With the help of the Scrut platform, customers reduce their manual effort for security and compliance tasks by 70% and build real-time visibility of their security posture.
Founded by IIT/ISB/McKinsey alumni, the founding team has over 15 years of combined Infosec experience. Scrut is built out of India for the world, with customers across India, APAC, North America, Europe and the Middle East. Scrut is backed by Lightspeed Ventures, MassMutual Ventures and Endiya Partners, along with prominent angels from the global SaaS community.
Candid answers by the company
Scrut Automation helps early-stage and growth-stage startups which struggle to identify and manage risks to their security posture, jeopardizing their ability to either achieve or maintain compliance with their key frameworks.
Connect with the team
Similar jobs


Looking for Java Fullstack Developer
Having Experience in Java, Spring , Microservices
React and Redux
Immediate Joiners Preferred. Notice Period - Immediate to 30 Days
Interested candidates are requested to email their resumes with the subject line "Application for [Job Title]".
Only applications received via email will be reviewed. Applications through other channels will not be considered.
Overview
Adesso India specialises in optimization of core business processes for organizations. Our focus is on providing state-of-the-art solutions that streamline operations and elevate productivity to new heights.
Comprised of a team of industry experts and experienced technology professionals, we ensure that our software development and implementations are reliable, robust, and seamlessly integrated with the latest technologies. By leveraging our extensive knowledge and skills, we empower businesses to achieve their objectives efficiently and effectively.
Job Description
We are seeking a Senior/Architect ServiceNow Developer to join our team. In this role, you will take ownership of ServiceNow development projects, leading the technical implementation of solutions. You will customize ServiceNow applications to meet specific client requirements, ensuring optimal functionality and user experience.
Responsibilities:
- Independent, technically demanding (further) development of ServiceNow-solutions: Take ownership of ServiceNow development projects, leading the technical implementation of solutions.
- Configuration and customization of ServiceNow applications: Customize ServiceNow applications to meet specific client requirements, ensuring optimal functionality and user experience.
- Development of components for system integration: Create and implement integrations like SSO, LDAP, REST API, SOAP, etc., to ensure seamless data flow.
- Collaborate with business consultants: Work closely with business consultants to understand client needs and translate them into technical solutions, with a focus on ServiceNow (modules ITSM, ITOM, CSM, FSM, IRM, SecOps, Custom plus industry products).
- Configuration of ServiceNow components: Configure Workflows, Business Rules, UI Policies, UI Actions, and Client/Server Scripts to optimize ServiceNow functionality.
- Configuration of Service Portal: Customize and configure Service Portals to provide intuitive user interfaces.
- Create reports, dashboards, and NOW-Performance Analytics widgets.
- Technical documentation: Prepare and maintain detailed technical documentation for developed solutions and configurations.
- Support Competence Center development: Actively support the establishment and growth of the Competence Center in the company.
- Knowledge transfer: Provide mentorship and knowledge transfer to ServiceNow developers, ensuring the team's continuous improvement.
Requirements:
- Several years of experience in the development environment with a focus on ServiceNow.
- Very good knowledge of solution and interface concepts, as well as industry standards such as Ajax, CSS, REST API, Angular, Web Services, SOAP, and XML.
- Excellent programming/scripting skills, ideally in JavaScript.
- Experience in +2 of ServiceNow applications "Customer Service Management", "Field Service Management", "Security Operations", "Integrated Risk Management / Governance, Risk and Compliance", "Financial Services Operations" and/or "IT Service Management", plus custom apps.
- ServiceNow certifications: "ServiceNow Certified System Administrator" (NOW-CSA) and “ServiceNow Certified Application Developer” (NOW-CAD).
- Strong communication skills with very good English language skills (German skills are a plus).
- A degree in computer science or comparable training is required.
Skills & Requirements
ServiceNow development, Ajax, CSS, REST API, Angular, Web Services, SOAP, XML, JavaScript, Customer Service Management, Field Service Management, Security Operations, Integrated Risk Management, Governance Risk and Compliance, Financial Services Operations, IT Service Management, ServiceNow custom applications, ServiceNow Certified System Administrator (NOW-CSA), ServiceNow Certified Application Developer (NOW-CAD).




JD:
As a Staff Software Engineer, you will be responsible for the design, implementation and maintenance of software modules owned by a team. You will guide and mentor junior team members by reviewing their code and designs to ensure that they are writing well designed and high quality code. This role requires excellent communication skills as you will need to collaborate across teams.
Key Skills:
- 3 to 6 years of experience
- Extensive experience on C/C++/Python
- Experience on OS - Unix/Linux and Windows
- Hands on experience in Networking and Multi-threading
Desirable Skills:
- Experience in Cloud Technologies, system programming is a plus
Roles and responsibilities:
- Play key role in design/development of security product.
- Responsible for the complete software development cycle.
- Gathering & understanding requirements.
- Design, development & implementation independently.
- Responsible for ensuring timely and quality delivery.
- Will be able to work in end to end features.
Qualification:
- B.Tech / B.E / M.E./ M.Tech (Computer Science) or equivalent.
About us:
Rubick.ai is one of the fastest-growing eCommerce enablement platforms. We specialise in Product Discovery, Search, and Market Intelligence for marketplaces, brands, and sellers. We offer an end-to-end full-stack Product Information, Cataloging, and Marketing platform as a solution for eCommerce.
Rubick has catalogued over 5M SKUs for 200+ leading eCommerce brands like Amazon, Hudson Bay US, Zilingo Singapore, The Luxury Closet-UAE, and Myntra in India, the US, Singapore, and other international markets.
Visit us: https://www.rubick.ai/
Responsibilities:
● Ability to create SEO-rich, unique, and interesting content according to guidelines
● Adhere to strict quality standards and write about 3000 words ready-to-publish content per day
● Ensure the content is well-researched, factually correct, relevant, grammatically correct, and non-plagiarized
● Have working knowledge of SEO (keyword research, title, and meta description)
● As a part of a continuous learning process/growth opportunity / and inclusive work culture - writer will have to support editing and any additional responsibilities as and when required
Requirements:
● Excellent writing and editing skills, with the ability to write for different formats and audiences
● Proficiency in SEO tools such as Google Analytics, SEMrush, Ahrefs, and Moz
● Understanding of on-page and off-page optimization techniques, including meta descriptions, title tags, link building, and content optimization
● Ability to work in a fast-paced environment, manage multiple projects, and meet tight deadlines
● Strong communication skills and the ability to collaborate effectively with cross-functional teams
● Edit 3000/3500 words on a daily basis.
● Strict adherence to follow the SEO Guidelines.
Educational background:
● Bachelor or Master’s degree in the relevant field would be an advantage.
● Should be graduated or post graduated from premium/tier 1 universities.
Perks & Benefits:
● Monthly Rewards & recognition
● Medical insurance for self
● Office trips and events
Additional Details:
Website https://www.textmercato.com/
Mode of work: Work From Home
Years of Experience : 2-3 years
Days of work : 5 days (Monday to Friday)
Headquartered at Bangalore
Role type Full time : Contract (2 Months)
Job Type: Full-time
Pay: From ₹18,000 - 20,000
SKILLS & REQUIREMENTS
· Candidate must possess a Bachelor's degree in Computer Science/Information Technology Engineering (computer/telecommunications)
· Must have at least 5 years of extensive experience in Object-oriented programming specifically on JAVA/J2EE
· Has knowledge or relevant work experience in any of the following programming languages or technologies: Java/J2EE, C++, C, XML/XHTML or CGI-Python.
· Must have sufficient knowledge of Object-oriented programming concepts
·Be an excellent team player in a different culture, display the ability to learn in a short time and work under pressure.
ROLES & RESPONSIBILITIES
· Develops and enhances software applications through coding and testing.
· Involved in code reviews and training.
· Delivers the highest quality software by creating unit test plans and testing code thoroughly. Implements solutions as designed in technical documentation specification and coding standards.
· Creates project documentation and coordinates technical issues.
· Knows the business rules and concepts, software specifications and designs provided by the technical lead and applies them in completing the assigned task.


- Building interactive consumer data from multiple systems and RESTfully abstracting to the UI through a Node.js backend
- Define code architecture decisions to support a high-performance and scalable product with a minimal footprint
- Address and improve any technical issues
- Collaborate well with engineers, researchers, and data implementation specialists to design and create advanced, elegant and efficient systems
Your job responsibilities include
· Planning and coordinating with internal and external stakeholders to ensure project execution as per technical and functional specifications.
· Reviewing technical requirements and adapting those into a http://force.com/" target="_blank">Force.com application.
· Communicating with end-users to fully understand client expectations.
· Participating in and leading code-review sessions to identify potential project bottlenecks and suggest solutions.
· Requirement analysis, database design, coding, testing, implementation, and maintenance of Salesforce and associated software applications.
· Managing technical delivery of integrations and custom extensions.
· Providing hands-on support in software/application architecture, development, design, independent analysis, and problem resolution.
· Overseeing development, design, UI, and technology integration efforts for the effective completion of a project.
· http://salesforce.com/" target="_blank">Salesforce.com setup, configuration, customization, data migration, and deployment of applications to http://force.com/" target="_blank">Force.com platform
· Guiding clients over technology, processes, and applications while updating them on regular project-related developments.
Who you are
· 3+ years of experience in http://force.com/" target="_blank">Force.com applications design, development, integration, AppExchange launch and support and minimum 6 months to 1 year of hands-on experience in Salesforce Lightning development.
· Fluent in Salesforce Lightning. Extensive experience developing Lightning Components – both within the Salesforce Lightning Design System and by writing custom Lightning Components in Java Script within the Aura framework.
· Solid experience in Lightning component development and Salesforce customization.
· Convert business requirements into well-architected solutions that best leverage the http://salesforce.com/" target="_blank">Salesforce.com platform. Develop the technical Design, custom solution, and system design based on lightning platform
· Minimum of 6 months Lightning Component development experience.
· Minimum of 6 months experience with Salesforce platform programming languages – Apex, Visualforce, Lightning Component framework.
· Minimum of 6 months experience with Lightning Design System framework.
· JavaScript, Remote Objects or JavaScript Remoting/events, JQuery, CSS
· Salesforce Static Resources Setup and usage of lightning apps and embedding in VF pages.
· Implementing REST integration (http://salesforce.com/" target="_blank">Salesforce.com web services API, REST API, JSON, Apex, HTML)
· Being a Certified http://force.com/" target="_blank">Force.com Developer is a must, an Advanced Developer is highly desirable
· Strong knowledge of Agile methodology
· Proficiency in Apex, Visualforce, Web Services, SOQL, AJAX, XML, Javascript, HTML
· Experience in SFDC customization, integration, and administration
· The ability to lead workshops and provide direction to your team members
· Excellent communication and presentation skills
Skills:- Salesforce, Salesforce Lightning, Integration, Salesforce Apex, and Visualforce.
Awaiting your response with an updated CV.
Thank You!
Expertise in automating the manual tasks with Batch - Shell scripting, API framework development, Automation framework migration
Functional expertise on Eclipse - Java, TestNG,Maven, Web application automation, Senstalk
Exposure to the applications launched on the Linux platforms.
The role expects overall strong exp in Web Testing, DB test, and API Test areas.
Strong knowledge of Scripting and Framework (Selenium Webdriver, Appium and API)
•The Person should review on HOB (Health of Business) and take quick measures reg concern areas and have process/check points
•The person should effectively work in collaboration with cross-functional resources like HR, Ops, etc... .
• The person should come up with innovative approach towards the HOW / HOW ELSE aspect of achieving the goal.
•The person should enable the direct reportees in interventions which focuses on their development.
•The person should assess the branch culture and enable high performing work culture in the branch.
Key Competencies
•Team Leadership
•Planning and Organizing
•Conceptual thinking
Transition Plan
•ability to select and train team members
•ability to deploy and redeploy resources within the unit.
Span of

Job description
Greetings from Abservetech Pvt ltd
We are looking for the candidate with experience in Android Development. The interview process is going on, Get Hired and work with us.
Required Skills
- Strong knowledge of Android SDK, different versions of Android, and how to deal with different screen sizes
- Familiarity with RESTful APIs to connect Android applications to back-end services
- Strong knowledge of Android UI design principles, patterns, and best practices
- Ability to understand business requirements and translate them into technical requirements
- Familiarity with cloud message APIs and push notifications
- Understanding of Google’s Android design principles and interface guidelines
- Experience with offline storage, threading, and performance tuning
- Ability to design applications around natural user interfaces, such as “touch”
- Familiarity with the use of additional sensors, such as gyroscopes and accelerometers
- Knowledge of the open-source Android ecosystem and the libraries available for common tasks
- Familiarity with continuous integration
- The developer should know how to use the graphics and code in a optimized way to consume very reasonable volume of device memory
Responsibilities
- The developer should learn the defensive programming methodology to develop any apps.
- Make sure you will meet the deadlines and your delivery should meet the expected quality defined as per our process.
- Work with project managers closely to ensure the development process per the scheduled plan.
Qualification: Graduates or Post Graduates from any stream are qualified for this post.

