Job Description: Customer Success Manager- APAC
Role Details
Position: Customer Success Manger
Location: Bangalore
Shift timings : 10am- 7pm IST
About SCRUT Automation
Scrut Automation is an information security and compliance monitoring platform, aimed at helping small and medium cloud-native enterprises develop and maintain a robust security posture, and comply with various infosec standards such as SOC 2, ISO 27001, GDPR, and the like with ease. With the help of the Scrut platform, customers reduce their manual effort for security and compliance tasks by 70%, and build real-time visibility of their security posture.
Founded by IIT/ISB/McKinsey alumni, the founding team has over 15 years of combined Infosec experience. Scrut is built out of India for the world, with customers across India, APAC, North America, Europe and the Middle East. Scrut is backed by Lightspeed Ventures, MassMutual Ventures and Endiya Partners, along with prominent angels from the global SaaS community.
Overview of the Job Profile
Business/ Customer Success Analyst will play a key role in driving Customer Success by nurturing customers in our rapidly growing business. The mission of Scrut Automation's Customer Success team is to transform our customer's compliance journey.
Responsibilities
● Own Customer Life Cycle & Account Management – from Sales Handover, Oversee & Ensure smooth on-boarding, Consistent Engagement with(MBRs and QBRs) building a Relationship of Trust & Transparency.
● Onboard customers with Integration support and drive adoption of the product.
● Represent the voice of the customer and influence the product development roadmap.
● Empathise with every aspect of the customer experience, putting customer's needs first.
● Rely heavily on data and analytics to identify customers at risk and engage proactively to mitigate churn risk.
● Track programs to move towards Perfect 10 (10 on a scale of 10 in customer satisfaction) and to establish new capability.
● Become a product expert on Scrut Automation and how our platform can be used to improve security posture through our standard offerings (SOC2, ISO27001, PCI DSS, HIPAA, CCPA and GDPR).
Requirements
● Bachelor's degree in Business, Operations Management or a related field.
● Have 2-5 years of experience in Customer Success or Account Management at a SaaS company.
● Have experience in the cybersecurity or compliance industry.
● Have clear and thoughtful communication skills, with a strong critical thinking ability.
● Problem-solving ability and customer-centric outlook.
● Be comfortable with talking through technical concepts with a technical audience.
● Have a keen ability to multitask.
● Have an outstanding work ethic and know when/how to ask for help when you need it.
Why should this job excite you?
● Opportunity to make an early impact on one of the most promising, high-growth SaaS startups in India.
● A high-performing action-oriented team.
● Immense exposure to the founders and the leadership.
● Opportunity to shape the future of B2B SaaS Customer Success with YOUR innovative ideas.
● The competitive compensation package, benefits, and employee-friendly work culture.
Note: Due to a high volume of applications, only the shortlisted candidates will be contacted by the HR team. We appreciate your interest and effort.

About SCRUT Automation
About
What is Scrut Automation?
Scrut Automation is an information security and compliance monitoring platform, aimed at helping small and medium cloud-native enterprises develop and maintain a robust security posture, and comply with various infosec standards such as SOC 2, ISO 27001, GDPR, and the like with ease. With the help of the Scrut platform, customers reduce their manual effort for security and compliance tasks by 70% and build real-time visibility of their security posture.
Founded by IIT/ISB/McKinsey alumni, the founding team has over 15 years of combined Infosec experience. Scrut is built out of India for the world, with customers across India, APAC, North America, Europe and the Middle East. Scrut is backed by Lightspeed Ventures, MassMutual Ventures and Endiya Partners, along with prominent angels from the global SaaS community.
Candid answers by the company
Scrut Automation helps early-stage and growth-stage startups which struggle to identify and manage risks to their security posture, jeopardizing their ability to either achieve or maintain compliance with their key frameworks.
Connect with the team
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Experience • 1-3 years.
Skill to Test
• ReactJS
• JavaScript, jQuery
Primary Skills
• Frontend frameworks (ReactJS and/or Angular)
• Pure JavaScript, jQuery
• Bootstrap, HTML5, CSS, SASS
• CRM Development (Salesforce, Dynamics, ServiceNow)
• Working with third-party APIs
Secondary Skills (nice to have)
• Java EE (Servlets, JSTL, JSP, JDBC)
• Passionate about Implementing UX\UI of web applications
• API Design (REST)
• Understanding of browser technologies and limitations
Soft Skills
• Thrives collaborating in a team environment with a diverse range of people
• Passionate about delivering an amazing customer experience
• Able to have a change of mind, and able to change the minds of others
• Writes clearly and concisely
• Capable of working without a company office, with a fully remote team
Growth Skills
• Possesses a good work ethic; a self-starter with a desire to grow
• Always looking for better ways to get the job done
ROLE - HR Executive
We're seeking a qualified Hr Executive to recruit a sales executive in regard to selling annual car and bike subscription products that our customers have grown to rely on. We are a growing platform and are required to target customers by hiring more sales executives on daily basis.
We are open for BDA, TL, and BDM profile
Experience:0.6-4 years
Job Location: Work from home
Selection process:- Business Development Manager round.
Qualification: B.com, BBA, MBA in Hr
Salary offered: 20-25k
Working days: 6 working days with Sundays off
Shifts: 10:00am -7:00pm
Mandatory language: Hindi and English
Laptop/wi-fi: candidates are to use their own laptops, wi-fi will be reimbursed.
Additional Compensation: If applicable, this will be decided on the basis of your designation.
Hrim is an innovation company with a vision to create and power meaningful action across the globe. The organisation delivers its innovation through its Ideation, Design & Build Services. Hrim’s ideation service materialises visions of leaders and companies into standout concepts. The design and build service propels concepts into tangible reality in the form of ventures, initiatives, services etc.
Job Description:
As the Build Lead specialising in Technology at Hrim, paralleling the role of a Head of Technology in a technology startup, your role is critical in translating innovative concepts into real-world technological solutions. This position requires a unique combination of technical mastery, strategic foresight, and leadership skills to take 0-1 build to success. You will be at the helm of developing and executing technology projects from their nascent stages to full-fledged operational status.
In this key role, you will oversee the entire lifecycle of our technology initiatives, spearheading it from concept asset development to market launch. Your responsibilities will be multifaceted, encompassing strategic planning and hands-on management of the technology ventures. Your leadership will be instrumental in evolving the concepts into fully operational, market-ready technologies.
Key Responsibilities
Project Development from 0 to 1:
- Lead the development of new technology projects at Hrim from conception (0) to launch (1).
- Utilize coding and technical expertise to create robust, scalable assets for the projects
- Oversee the entire project lifecycle, ensuring that technical objectives and timelines are met.
Technical Leadership and Team Management:
- Spearhead technical build of the concepts and lead the associated team on the project
- Manage resource allocation, project scheduling, and workflow to optimize team performance.
Technology Strategy and Innovation:
- Stay abreast of emerging technologies and industry trends to inform innovation at Hrim
- Collaborate with cross-functional team members to ensure technology alignment with business goals.
Quality Assurance and Best Practices:
- Ensure the highest quality of code and implementation of best practices in software development.
- Conduct code reviews and oversee testing procedures to ensure reliability and efficiency of applications.
- Address technical issues and challenges promptly, ensuring minimal impact on project timelines.
Requirements & Qualifications
Educational Background:
- Bachelor’s or Master’s degree in Computer Science, Engineering, or a related technical field. Advanced degrees or certifications in technology-related disciplines are a plus.
Technical Expertise:
- Proficiency in one or more programming languages such as Python, Java, C++, JavaScript, or similar, with a strong understanding of software development principles.
- Demonstrated experience with full-stack development, including both front-end and back-end technologies.
- Knowledge of database management and experience with SQL or NoSQL databases.
- Familiarity with cloud computing platforms (e.g., AWS, Azure, Google Cloud) and understanding of scalable architecture design.
Experience in Project Development:
- 5 years of experience in technology development, with a significant portion dedicated to building projects from concept (0) to launch (1).
- Demonstrated ability to lead technology projects and oversee all stages of development, from ideation to deployment.
- Proven track record in delivering complex software projects on time and within budget.
Leadership and Team Management:
- Strong leadership skills with experience managing and mentoring a team of software developers and engineers.
- Ability to foster a collaborative environment and demonstrate innovation and creativity.
- Experience in resource planning, project scheduling, and agile methodologies.
Problem-Solving and Innovation:
- Excellent problem-solving skills with a focus on innovative solutions and continuous improvement.
- Ability to anticipate challenges and proactively address potential issues in the development process.
- A knack for translating complex technical concepts into practical, real-world applications.
Communication and Collaboration:
- Strong communication skills, capable of effectively articulating technical concepts to both technical and non-technical stakeholders.
- Experience collaborating with cross-functional teams, including product managers, designers, and business analysts.
- Ability to clearly document and present project progress and outcomes.
Adaptability and Continuous Learning:
- Commitment to staying up-to-date with emerging technologies and industry trends.
- Willingness to adapt and learn new programming languages or technologies as required by project needs.
- Enthusiasm for tackling new challenges and the ability to learn quickly in a fast-paced environment.


Job Description:
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Should have hands-on experience in Web Development
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Good understanding of PHP and Object-oriented programming paradigm.
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Able to understand project requirement and handle project independently.
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Strong learning capability.
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Having a good knowledge of Jquery.
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Framework experience would be beneficial.
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Should be comfortable to work with the team.
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Should be comfortable with work on any MVC based framework.
As a Senior Software Engineer for PreludeSys, you will:
· Develop and manage, with 5+ years of experience in software development, planning development, guiding junior team members and over see delivery.
· Should be adaptive to work in a constantly evolving environment. Analyze user requirements and write & test code, refining and rewriting it as necessary and communicate with leads involved in the project.
· Strong analytical and reasoning skills with an ability to visualize processes and outcomes. Liaising with colleagues to implement technical designs. Create technical specification document.
You Are Great At:
· Requirement gathering
· Planning, development & testing
· Tracking & status reporting
· Issue handling and on time delivery
Must Have:
Primary Skills Required: Boomi/Mulesoft/Jitterbit/Azure LogicApp/Data Factory
Hands-on experience in any of the middleware technologies such as Dell boomi, Mulesoft, Jitterbit, Azure Logicapp/Data factory or IBM middleware technologies.
Any programming languages like Java, C#, Java Script, Python etc.
Secondary Skills: Required IBM suite of middleware tools.
Our sales team is looking for a bright, motivated and high-performing Sales manager to join us. As a Sales manager at Focaloid, you will be responsible for managing and closing opportunities within your assigned territory. The person must demonstrate all the behaviors associated with a high-performance sales culture, specifically prospecting for new business, consultative selling approach, account management skills, ability to upsell and cross-sell to existing clients and delivering results against a quota.
The Sales Manager is a client facing role and the person will be involved in taking over from the inside sales team once a new opportunity has been identified. The person will work closely with the pre-sales team and tech team to drive it to closure.
● Develop and manage relationships with prospects and accounts within your assigned territory
● Work in a team-selling environment specifically building relationships with inside sales, pre-sales and technology teams.
● Interact with key influencers for assessing requirements, proposing solutions, making presentations and creating proposals.
● Track all opportunity and customer details including use cases, purchase time frames, next steps, and forecasting in CRM.
● Share weekly plans of status of accounts and potential leads, new initiatives, follow up action plans and revenue pipeline.
● All people management aspects of the team including individual performance management, team building, succession planning, cross-training
● Contributes to team effort by accomplishing related results as needed.
● Brainstorm with project and marketing team for maximizing client potential and to support and enhance visibility of company’s solutions
● Setting the strategy in partnership with the business and technology partners.
Candidate Profile:
● Bachelor's Degree in Engineering OR Equivalent
● 10+ years of experience selling outsourcing, offshoring and software development services
● An excellent performer with consultative sales style, negotiation skills, exceptional problem solving abilities and keen client assessment aptitude.
● A track record of performance excellence meeting and exceeding targets and objectives
● Experience selling to Director/VP level leaders
● Track record to selling to Startups, SMB & Enterprises in US and Europe
● Strong command in Selling Solutions and managing multiple clients
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● Skilled in virtual presentations, online web demos, remote sales processes
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https://www.aaftonline.com/about-us
Job Title : Learning Consultant
Job Purpose:
We're seeking a qualified Learning Consultant to sell self development courses of Asian Academy of Film and Television in the field of art.
The Learning Consultant will utilize their skills to close high-quality leads, build a strong relationship with customers, and close deals.
The ideal candidate will be a quick learner with strong negotiating skills and demonstrate the ability to showcase our offerings compellingly.
Scope:
Exceed targets for New Sales, Referrals in an individual contributor role
Working days (subject to change):: 6 working days with 1 day-off (during weekend)
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Minimum work experience => 1 year in sales.
Qualification : Any Graduate
Fluency in English and Hindi
Ability and willingness to deliver in a high-pressure environment
Excellent communication, interpersonal, problem solving, presentation, and organizational skills.
Exceptional sales and convincing skills
Comfortable with changing shift timings so that we may serve our customers better
Comfortable with exceeding work timing based on process need.
Working knowledge of Spreadsheets (Excel, Google Sheets )
Immediate joiners are preferred
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Lead and inspire high-performing engineering teams to build and scale highly reliable, secure and responsive architecture for all LoveLocal products
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Build highly Scalable platforms using Python, ReactJS, NodeJS, Kafka, Distributed Caching, SQL and No SQL Databases
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Take full ownership of the people related aspects of the Engineering team engagement, recruiting, retention, compensation, promotions, individual performance management and organizational structure
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Should be actively involved in hunting and recruiting new talent
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Manage the engineering pipeline at all levels from planning the product implementation with the developers, distributing and managing work of the engineering team and ensure code quality across products and services
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Should continuously plan and build for increasing scale of the product and ensure full hygiene of the tech infrastructure and code sanity
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Should be the primary point of contact of functional heads for all tech dependencies
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Take ownership of overall tech budget, reviewing expenses and planning for future costs
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Work closely with CTO and Product Head on the Tech roadmap of the organisation
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Become an integral part of the core team and be strongly aligned with the mission and values of the company
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8+ years of experience in Software Development with end-end implementation of products (Preferably in a product driven organisation)
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Minimum 3 years of experience leading a team of at least 15 developers, either as an EM or a Tech Lead
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Should have worked in a well scaled and fast paced working environment (Startups beyond Series B or a major tech organisation)
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Comfortable handling multiple competing priorities in a fast-paced environment.
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Well versed with cloud computing and infrastructure management AWS / GCP
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Has worked extensively on designing and implementing Microservices architecture
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Should have experience working with NoSQL data stores such as MongoDb, Cassandra, HBase, DynamoDB, etc.
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Should have experience working with Big Data streaming services such as Kinesis, Kafka, RabbitMQ etc
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Should be highly skilled in Python and have solid exposure to JavaScript
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Should have solid exposure to Web development and have had familiarity working with Android and IOS engineers
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Excellent understanding of software engineering practices and Design Patterns
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A Bachelors or Masters in Computer Science or equivalent engineering degree from top engineering institutes.




