Customer Success Manager

Software Architect

Experience required: 7+ years

Notice period: Immediate

Description

Software Architects are the strategic thinkers and technical leaders within the client organization. They design, validate, and guide the delivery of enterprise-grade systems that balance innovation, performance, scalability, and cost efficiency.

In this role, you work at the intersection of business strategy and technical execution. You collaborate across engineering, product, and design teams to define architecture blueprints, select technologies, and ensure systems evolve in alignment with customer goals. Architects are hands-on, often prototyping solutions and coaching teams, while also trusted to influence executives on technical direction.

Requirements

The ideal person:

• Proven track record in architecting and delivering large-scale, distributed software systems.
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• Expertise in modern architectural patterns: microservices, event-driven systems, composable commerce, headless architectures.
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• Ability to translate business strategy into actionable technical roadmaps and system designs.
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• Strong leadership skills: guiding engineering teams, mentoring individuals, and setting technical standards.
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• Excellent stakeholder management and communication skills, from engineers to C-level.
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• Commitment to designing systems that are secure, performant, and cost-efficient.
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Desirable Skills

• Deep experience with multiple programming languages and frameworks (e.g., JavaScript/TypeScript, Node.js, React, Java, .NET, Python).
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• Strong knowledge of cloud-native architectures (AWS, GCP, Azure) and containerisation (Docker, Kubernetes).
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• Experience with data platforms, integration patterns, and API-first design (REST, GraphQL, gRPC).
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• Familiarity with CI/CD, DevOps, and Infrastructure-as-Code practices.
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• Understanding of security standards, compliance (GDPR, SOC2), and enterprise IT constraints.
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• Ability to design for scalability across global markets and multi-tenant environments.
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• Strong knowledge of design systems and front-end frameworks, ensuring alignment between presentation and infrastructure.
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• Experience leading architectural reviews, trade-off analysis, and decision records.
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• Ability to mentor teams and establish communities of practice around architecture.
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• Awareness of emerging technologies (AI, serverless, edge computing) and their practical application.
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On any given day you might

• Define architecture blueprints and technical roadmaps for enterprise projects.
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• Partner with product owners and business stakeholders to align architecture with strategic goals.
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• Make key technology selection decisions, balancing innovation with long-term maintainability.
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• Review system designs, ensuring alignment with principles of security, scalability, and performance.
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• Support engineering teams with hands-on prototyping and technical problem solving.
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• Facilitate architectural reviews and communicate trade-offs to both technical and non-technical audiences.
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• Collaborate with designers to ensure UI/UX and architecture integrate seamlessly.
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• Influence customers, helping them modernise platforms and adopt composable, headless, or cloud-native approaches.
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• Establish coding standards, architectural patterns, and governance processes.
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• Share thought leadership internally and externally, positioning the organization as a trusted advisor.
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You bring

• 7+ years of software development and architecture experience.
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• Expertise in designing cloud-native, distributed systems.
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• Proven success in leading technical decisions across multi-team programmes.
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• Strong cross-functional collaboration and customer-facing skills.
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• Advanced understanding of system integration, security, and performance optimisation.
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• Familiarity with enterprise-scale delivery: migration projects, composable commerce, API ecosystems.
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• Advanced English, able to communicate at both executive and engineering levels.
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(Bonus) Experience contributing to open-source, publishing architectural thought pieces, or speaking at conferences.

Job description

Job Description:

About Us:

At Justo Global, we are dedicated to empowering Small and Medium Enterprises (SMEs) around the world through our primary drivers technology, data, and media. Our primary objective is to establish a global platform that effectively connects SMEs from India, developing countries, and beyond to the international market. Our mission revolves around creating an inclusive environment where SMEs can leverage the power of technology, data, and media to drive their success.

Position Overview :

As a Content Writer, you will be responsible for creating high-quality, engaging, and informative content across multiple platforms. The ideal candidate will be detail-oriented, extremely proficient in the English language, and have a keen interest in staying up-to-date with current world events.

Key Responsibilities:

• Research, write, and edit news articles, feature stories consistent with the company's editorial guidelines.
• Work in collaboration with the news team to write breaking stories, providing rapid-response articles or updates as necessary.
• Contribute to editorial meetings, pitching story ideas that are timely, relevant, and aligned with the company's focus and readership.
• Leverage an understanding of SEO principles to write headlines and body copy that are search-engine friendly and also engaging to readers.
• Perform investigative tasks for more in-depth articles, which may include interviewing sources, analyzing documents, and synthesizing data.
• Edit and proofread content written by other team members or freelance contributors in the news department.
• Work closely with social media managers to promote content and engage with the community.
• Monitor news trends and metrics to identify topics of interest to our audience.
• Maintain a consistent publishing schedule, balancing long-term projects with short-term rapid-response articles.

Skills & Qualifications:

• Bachelor’s degree in English, Journalism, Communications, or a related field.
• 2-3 years of proven experience in content writing or journalism.
• Exceptional writing, editing, and proofreading skills.
• Strong understanding of SEO principles..
• Able to work independently and as part of a team.
• Ability to handle multiple projects simultaneously and work under tight deadlines.
• Strong research skills.

• Designing engaging and responsive landing pages
• Optimising sites for maximum speed and scalability
• Liaising with back-end developers to ensure web and app logic is properly integrated
• Ensuring website function and stability across devices i.e. desktop, mobile, tablet
• Working with marketing and research teams to incorporate brand elements and relevant market research findings into website
• Providing internal support and external customer service throughout the build and launch process of the website

Skill Required:

• HTML5, CSS3, 
• Javascript and jquery elements
• Bootstrap 
• WordPress, Drupal, Joomla
• Graphic Designing
• Photoshop
• Illustrator

Job Responsibilities Include:

• Generating business through online freelancing portals like UpWork, GURU, Freelancer, etc.
• Candidates should know how to generate business through Social Networking sites like Facebook, LinkedIn etc.
• Must have experience with bidding sites like Upwork, Guru, Lead generator, Calling, Drafting of proposals, Client interaction, Negotiation, also coordinate with technical team.
• Must be able to make proposals and replies to the leads.
• Must understand the running website /application development and must be able to explain those to the clients.
• Must have good Marketing skills, Expert in Social Media, Work individually & within the team.
• Must be able to conduct in depth market research about the clients in the targeted geography.

Skill-Set & Experience:

• Must have Experience with UPWORK, GURU, PPH, FIVER bidding portals.
• Must have expertise on LinkedIn.
• Strong Communication, Presentation Skills.
• Convincing, Negotiation skills.
• Must have knowledge of Lead Generation and closure.
• Must have experience with Client Communication and Team handling.
• Expertise in writing Business Proposals will be a plus point.
• Project Management Skills.

Job Location: Noida (Night Shift)

Education Qualification : BE / B Tech / BCA / MCA / MBA

At least: 2+ years experience Candidate should have prior Sales / BDE / BDM experience in the Software Development Company (Ecommerce & Web)

Skills Required

• Generate business via portals like Upwork, Guru, PPH and Freelancer.
• Upwork response handling to mature business opportunities and Interact with clients
• Must have technical knowledge of Mobile and Web Development technologies, if you don’t have technical know how, please don’t apply.
• Explore and develop new business opportunities and understand clients' requirements and acquisition.

Qualifications

• In depth knowledge of online marketplaces i.e. Upwork, PPH, Guru etc.
• Bringing new projects through bidding, Client communication, Proposal writing,
• Excellent communication & interpersonal skills, Flair for business development.
• Sound knowledge of IT technologies

About the role

We’re looking for a passionate Market Research Associate, with an analytical mindset and thrust to constantly thrive with current market trends.

As a Market Research Associate you will be responsible for providing actionable insights by conducting detailed market research to provide in-depth analysis of the current market trends, competitive analysis, market share across our line of products - Scalefusion, NuovoPay, and NovoTeam.

What will you do?

• Develop a good understanding of the SaaS industry and perform in-depth analysis to evaluate the current market trends.
• Demonstrate ability to track and analyze global market development, competitive landscape, impact of economic trends on the industry, business scenario and growth prospects
• Provide analytical interpretation of the data to conceptualize and build perspectives based on industry trends and their impact
• Identify and understand change-causing trends that impact our market, as well as industries related to our products.
• Perform valid and reliable market research on competitors’ products & services and turn into actionable insights for product and marketing managers.
• Help our sales & marketing team to generate effective strategies based on secondary market research.
• Collect data on consumers, competitors and market place and consolidate information into actionable items, reports and presentations
• Understand target market characteristics and map its needs with the offerings
• Research, curate and build database(accounts & contacts) using lead generation tools like LinkedIn Sales Navigator, Zoominfo, Lusha  etc to fuel sales pipeline
• Identify prospective industry events, trade shows, networking events and opportunities

• Must be from good companies and have been working on high Scale of Traffic.
• Proficiency in engineering practices and writing high quality code, with expertise Go Langauge
• Experience building microservices.
• Strong knowledge of data structures, algorithms, and designing for performance
• Good knowledge of cloud technologies like AWS/Google Cloud/Azure Proficient with RDBMS

• We are looking for a Senior SRE with a proven track record of success leading complex cloud-hybrid environments. You will have:
• Strong sense of Being an Owner, Wearing the Customer Shoes, with the ability to Empower Others demonstrated through clear
• communication and collaboration.
• Skills to work independently with multiple global teams, developing, configuring, deploying, and operating our global infrastructure on AWS and on-prem.
• Operational experience in complex distributed and real-time systems, including experience with SLO/SLAs towards high availability,reliability and DR goals.
• DevOps experience in building tools and frameworks, with an understanding of continuous deployment processes.
• Ability to think at scale, bringing a focus on continuous delivery methodologies from design through deployment and operations.
• Experience building and managing systems with tools including Kubernetes, Chef/Ansible/Puppet, Kafka, Docker, and Terraform.

• 5+ years experience in a Software and/or Site Reliability Engineering role
• Experience writing automation code in GoLang, Python or Java
• Experience developing and operating large scale distributed systems with Kubernetes and Docker
• Experience in running real time and low latency high available applications (Kafka, gRPC, RTP)
• Experience running public cloud environments on AWS
• Experience running hybrid clouds and on-prem infrastructures on Red Hat Enterprise Linux / CentOS
• Bachelor degree in Engineering, Computer Science or equivalent experience
• The ability to lead, partner, and collaborate cross functionally across an engineering organization