Job Description: Customer Success Manager- APAC
Role Details
Position: Customer Success Manger
Location: Bangalore
Shift timings : 10am- 7pm IST
About SCRUT Automation
Scrut Automation is an information security and compliance monitoring platform, aimed at helping small and medium cloud-native enterprises develop and maintain a robust security posture, and comply with various infosec standards such as SOC 2, ISO 27001, GDPR, and the like with ease. With the help of the Scrut platform, customers reduce their manual effort for security and compliance tasks by 70%, and build real-time visibility of their security posture.
Founded by IIT/ISB/McKinsey alumni, the founding team has over 15 years of combined Infosec experience. Scrut is built out of India for the world, with customers across India, APAC, North America, Europe and the Middle East. Scrut is backed by Lightspeed Ventures, MassMutual Ventures and Endiya Partners, along with prominent angels from the global SaaS community.
Overview of the Job Profile
Business/ Customer Success Analyst will play a key role in driving Customer Success by nurturing customers in our rapidly growing business. The mission of Scrut Automation's Customer Success team is to transform our customer's compliance journey.
Responsibilities
● Own Customer Life Cycle & Account Management – from Sales Handover, Oversee & Ensure smooth on-boarding, Consistent Engagement with(MBRs and QBRs) building a Relationship of Trust & Transparency.
● Onboard customers with Integration support and drive adoption of the product.
● Represent the voice of the customer and influence the product development roadmap.
● Empathise with every aspect of the customer experience, putting customer's needs first.
● Rely heavily on data and analytics to identify customers at risk and engage proactively to mitigate churn risk.
● Track programs to move towards Perfect 10 (10 on a scale of 10 in customer satisfaction) and to establish new capability.
● Become a product expert on Scrut Automation and how our platform can be used to improve security posture through our standard offerings (SOC2, ISO27001, PCI DSS, HIPAA, CCPA and GDPR).
Requirements
● Bachelor's degree in Business, Operations Management or a related field.
● Have 2-5 years of experience in Customer Success or Account Management at a SaaS company.
● Have experience in the cybersecurity or compliance industry.
● Have clear and thoughtful communication skills, with a strong critical thinking ability.
● Problem-solving ability and customer-centric outlook.
● Be comfortable with talking through technical concepts with a technical audience.
● Have a keen ability to multitask.
● Have an outstanding work ethic and know when/how to ask for help when you need it.
Why should this job excite you?
● Opportunity to make an early impact on one of the most promising, high-growth SaaS startups in India.
● A high-performing action-oriented team.
● Immense exposure to the founders and the leadership.
● Opportunity to shape the future of B2B SaaS Customer Success with YOUR innovative ideas.
● The competitive compensation package, benefits, and employee-friendly work culture.
Note: Due to a high volume of applications, only the shortlisted candidates will be contacted by the HR team. We appreciate your interest and effort.

About SCRUT Automation
About
What is Scrut Automation?
Scrut Automation is an information security and compliance monitoring platform, aimed at helping small and medium cloud-native enterprises develop and maintain a robust security posture, and comply with various infosec standards such as SOC 2, ISO 27001, GDPR, and the like with ease. With the help of the Scrut platform, customers reduce their manual effort for security and compliance tasks by 70% and build real-time visibility of their security posture.
Founded by IIT/ISB/McKinsey alumni, the founding team has over 15 years of combined Infosec experience. Scrut is built out of India for the world, with customers across India, APAC, North America, Europe and the Middle East. Scrut is backed by Lightspeed Ventures, MassMutual Ventures and Endiya Partners, along with prominent angels from the global SaaS community.
Candid answers by the company
Scrut Automation helps early-stage and growth-stage startups which struggle to identify and manage risks to their security posture, jeopardizing their ability to either achieve or maintain compliance with their key frameworks.
Connect with the team
Similar jobs


- Position: Full Stack Developer – Web & Mobile | AI-Savvy & Independent
- Location: Hyderabad
- Experience: 0–10 years
- Notice Period: Immediate to 15 days preferred
- Employment Type: Full-Time
- What We’re Looking For
- We’re on the hunt for a smart, hands-on Full Stack Developer who can take charge of building and shipping both web and mobile apps — someone who thrives in a fast-moving, high-ownership environment.
- If you're someone who loves solving real problems, codes with intention, and knows how to get things done (even better if you use tools like GitHub Copilot or Claude to do it faster), we’d love to meet you.
- We care less about buzzwords and more about your ability to think independently, build with purpose, and own the full cycle of product development — from architecture to deployment.
- What You’ll Be Doing
- Develop and maintain production-grade web and mobile applications
- Take complete ownership — from coding to deployment and testing
- Use AI tools to speed up development (Cursor, Copilot, Claude Code, etc.)
- Build clean, modular UIs using React and React Native
- Design and develop backend APIs using .NET Core
- Work with PostgreSQL and mobile-friendly local databases like SQLite
- Set up and manage CI/CD pipelines to automate deployments
- Implement offline-first mobile functionality (think sync logic, caching, etc.)
- Collaborate with cross-functional teams — or fly solo when needed
- Make smart tech decisions, and write code you’re proud of
- You’ll Fit Right In If You:
- Like working autonomously and owning your projects end-to-end
- Have real-world experience shipping both mobile and web apps
- Use AI tools to code faster and better, not just for fun
- Have deployed apps to the Play Store or production environments
- Have experience with version control (Git) and collaborative workflows
- Understand performance, architecture, and clean code principles
- Are comfortable explaining your choices and decisions in a team setting
- Tech Stack We Care About
- Frontend: React, React Native
- Backend: .NET Core (or similar server-side experience)
- Databases: PostgreSQL, SQLite (for mobile offline storage)
- DevOps: GitHub Actions, GitLab CI, Jenkins
- Version Control: Git (with repo examples)
- AI Tools: GitHub Copilot, Claude Code, Cursor — show us how you use them!
- Bonus Points If You:
- Have built or scaled apps for field teams or delivery agents
- Have experience with complex sync logic
- Can share a public GitHub repo or a case study of something you built
- Tell Us About Yourself
- To help us get to know you better, please share:
- Full Name:
- Current City & State:
- Current CTC (₹ in LPA):
- Expected CTC (₹ in LPA):

Job Title: Digital Marketing Specialist – Email Marketing, SEO & LinkedIn Outreach
Experience: 4–6 Years
Location: [Insert Location / Remote / Hybrid]
Industry: IT Services | Custom Enterprise Applications | B2B Tech Marketing
Employment Type: Full-Time
About Us
We are a fast-growing IT services company focused on delivering custom enterprise application development, cloud-native platforms, and digital transformation solutions. We are targeting clients across SEA, India, Europe, GCC, and North America, and are building a global brand presence to support our expansion.
We are looking for a Digital Marketing Specialist with proven expertise in Email Marketing, SEO, and LinkedIn Outreach to support lead generation, online visibility, and global campaign execution.
Role Overview
As a Digital Marketing Specialist, you’ll lead email campaigns, SEO initiatives, and LinkedIn marketing efforts to engage enterprise decision-makers and generate qualified leads across key global regions. You'll collaborate closely with content, sales, and leadership teams to drive measurable marketing impact.
Key Responsibilities
Email Marketing
- Plan, create, and execute targeted email campaigns for lead generation, nurturing, and re-engagement across SEA, India, Europe, GCC, and North America.
- Develop personalized workflows based on buyer personas, industries, and intent signals.
- Continuously A/B test and optimize for open rates, CTR, and conversions.
Search Engine Optimization (SEO)
- Own and execute on-page and off-page SEO strategies to boost visibility across regional search engines.
- Conduct keyword research and content optimization for blog posts, landing pages, and service pages.
- Develop high-quality backlink strategies through guest posting, outreach, and digital PR.
- Monitor SEO performance using tools like Google Search Console, Ahrefs, SEMrush, or Moz.
LinkedIn Marketing & Outreach
- Design and manage LinkedIn outreach campaigns targeting enterprise decision-makers (CXOs, IT Heads, Digital Leaders).
- Build and manage prospect lists using LinkedIn Sales Navigator and engagement tools (e.g., Apollo, Lemlist, etc.).
- Collaborate with the sales team to coordinate messaging, follow-ups, and campaign timing.
- Manage company LinkedIn presence — schedule posts, engage with the network, and grow audience organically.
Analytics & Optimization
- Track and report campaign performance across all digital channels (email, LinkedIn, SEO).
- Generate insights and recommendations for continuous improvement.
- Maintain lead funnel hygiene and alignment with CRM (e.g., HubSpot, Zoho).
What You Bring
- 4–6 years of experience in B2B digital marketing, ideally within the IT services or enterprise tech space.
- Demonstrated success running international marketing campaigns across SEA, India, Europe, GCC, and North America.
- Hands-on expertise with email marketing tools (e.g., Mailchimp, HubSpot, Zoho Campaigns).
- Solid understanding of SEO and experience with SEO tools
- Proficient in LinkedIn Marketing and Outreach, including Sales Navigator and campaign tools.
- Strong communication and copywriting skills tailored to B2B enterprise audiences.
- Self-driven, detail-oriented, and able to manage multiple priorities in a fast-paced startup environment.
Nice to Have
- Experience with performance marketing (Google/LinkedIn Ads).
- Familiarity with automation tools (e.g., Lemlist, Apollo, HubSpot).
- Knowledge of HTML/CSS for email customisation.
- Exposure to content marketing and blog strategy for lead generation.
Why Join Us?
- Play a key role in expanding a global tech services brand.
- Drive measurable impact across multiple digital channels and markets.
- Work in a collaborative, innovation-driven environment with high visibility.
- Fast-track growth opportunities in a high-performance culture.
- Competitive compensation + performance-based bonuses.
We are seeking a highly motivated and experienced Sales Representative to join our team. The Sales Representative will be responsible for selling our product to local businesses in the United States. This individual will be responsible for developing and maintaining relationships with new and existing clients, as well as identifying and pursuing new sales opportunities. The ideal candidate will have a proven track record of success in sales and a strong ability to build and maintain relationships with clients.
Key Responsibilities:
- Identify and pursue new sales opportunities with local businesses in the United States
- Develop and maintain relationships with new and existing clients
- Understand the needs of potential and current clients and tailor product presentations and demonstrations accordingly
- Collaborate with the marketing team to develop and implement sales strategies
- Meet or exceed sales targets and goals
- Stay up-to-date on industry trends and changes, as well as new products and services offered by the company
- Attend industry events and conferences to network and generate leads
Qualifications:
- 2+ years of sales experience, preferably in the B2B space
- Proven track record of success in sales
- Strong communication and relationship-building skills
- Self-starter with the ability to work independently
- Proficiency in Microsoft Office and CRM systems
- Bachelor's degree in business, marketing, or a related field (preferred)
We are an equal opportunity employer and welcome candidates of all backgrounds to apply.
Calculating taxes and submitting tax returns to comply with the law
Auditing financial documents to ensure they are accurate and maintaining the confidentiality of the financial data
knowledge of GST
Position: SRE/ DevOps
Experience: 6-10 Years
Location: Bengaluru/Mangalore
CodeCraft Technologies is a multi-award-winning creative engineering company offering design and technology solutions on mobile, web and cloud platforms.
We are seeking a highly skilled and motivated Site Reliability Engineer (SRE) to join our dynamic team. As an SRE, you will play a crucial role in ensuring the reliability, availability, and performance of our systems and applications. You will work closely with the development team to build and maintain scalable infrastructure, implement best practices in CI/CD, and contribute to the overall stability of our technology stack.
Roles and Responsibilities:
· CI/CD and DevOps:
o Implement and maintain robust Continuous Integration/Continuous Deployment (CI/CD) pipelines to ensure efficient and reliable software delivery.
o Collaborate with development teams to integrate DevOps principles into the software development lifecycle.
o Experience with pipelines such as Github actions, GitLab, Azure DevOps,CircleCI is a plus.
· Test Automation:
o Develop and maintain automated testing frameworks to validate system functionality, performance, and reliability.
o Collaborate with QA teams to enhance test coverage and improve overall testing efficiency.
· Logging/Monitoring:
o Design, implement, and manage logging and monitoring solutions to proactively identify and address potential issues.
o Respond to incidents and alerts to ensure system uptime and performance.
· Infrastructure as Code (IaC):
o Utilize Terraform (or other tools) to define and manage infrastructure as code, ensuring scalability, security, and consistency across environments.
· Elastic Stack:
o Implement and manage Elastic Stack (ELK) for log and data analysis to gain insights into system performance and troubleshoot issues effectively.
· Cloud Platforms:
o Work with cloud platforms such as AWS, GCP, and Azure to deploy and manage scalable and resilient infrastructure.
o Optimize cloud resources for cost efficiency and performance.
· Vulnerability Management:
o Conduct regular vulnerability assessments and implement measures to address and remediate identified vulnerabilities.
o Collaborate with security teams to ensure a robust security posture.
· Security Assessment:
o Perform security assessments and audits to identify and address potential security risks.
o Implement security best practices and stay current with industry trends and emerging threats.
o Experience with tools such as GCP Security Command Center, and AWS Security Hub is a plus.
· Third-Party Hardware Providers:
o Collaborate with third-party hardware providers to integrate and support hardware components within the infrastructure.
Desired Profile:
· The candidate should be willing to work in the EST time zone, i.e. from 6 PM to 2 AM.
· Excellent communication and interpersonal skills
· Bachelor’s Degree
· Certifications related to this field shall be an added advantage.



Must Good to Have Details :
- Must have at least 1 year of experience on React Native along with architecture experience in Mobile Applications.
- Have strong knowledge of App UI design principles, patterns, and best practices
- Familiarity with native build tools, like XCode, Gradle, Android Studio IntelliJ, VsCode
- In-Depth Knowledge of React, React Native, TypeScript or JavaScript Redux, Hooks, ECMAScript (ES6, ES7 etc.), Node, NPM and iOS & Android Build systems
Must have :
- Understanding of REST APIs, the document request model, and offline storage and must have on React Native chart Library
- Working knowledge on Sending Notifications with APNs & FCM
- Experience working with Backend Web Services (like REST etc), Fetch API, and Axios and knowledge of Databases (Relational, Distributed etc.)
- Experience in integrating libraries like React Navigation, React Native, Firebase, Social Logins (Facebook, Google, Apple etc.), Push Notifications etc.
- Responsive layouts in both platforms in reactive native using Media Query & Flexbox
- Sound knowledge of Design Patterns like Creational, Structural, and Behavioral
Good to have :
- Working experience on third-party dependencies and debugging - dependency conflicts
- Must be able to integrate native code in react-native and expo Modules
- Able to generate builds for both IOS(.IPA) and Android (APK) Platforms and experience in hosting apps on respective Stores(AppStore, PlayStore).
- Professional Communication (written, verbal presenting)
- Open to learn and adapt to new technologies
- Go-getter, Result oriented Creative & Innovative approach
- Excellent Communication Skills

design/coding/testing and building large scale distributed web sites.
• Experience working with PHP framework (Zend )
• Experience working in a formal web/software development environment
• Experience with LAMP technologies and elastic serach
Good product Background


The ideal candidate is a highly resourceful and innovative developer with extensive experience in the layout, design and coding of websites specifically in PHP Laravel. You must also possess a strong knowledge of web application development using PHP programming language and MySQL Server databases.
Responsibilities
- Perform a mix of maintenance, enhancements, and new development as required
- Conducting analysis of website and application requirements.
- Updating and altering application features to enhance performance.
- Finalizing back-end features and testing web applications.
- Responding to integration requests from front-end developers.
- Integrating data storage solutions.
- Troubleshooting application and code issues.
- Developing back-end portals with an optimized database.
- Writing back-end code and building efficient PHP modules
- Proven software development experience in PHP.
- Passion for best design and coding practices and a desire to develop new bold ideas.
- Good problem-solving skills.
- Familiarity with SQL/NoSQL databases.
- Proficient with code versioning tools including Git, Mercurial, CVS, and SVN.
- Previous experience creating scalable applications.
- Understanding of object-oriented PHP programming.
Qualifications
- Good knowledge and experience in web development and software design
- Expertise in front-end technologies (HTML, JavaScript, CSS), PHP frameworks, and MySQL databases
- Knowledge on web sockets, json is an added advantage.
- Good knowledge of relational databases, version control tools and of developing web services.
- Knowledge of front-end technologies including CSS3, JavaScript, and HTML5.
- Knowledge of PHP web framework Laravel.
- Solve complex Cloud Infrastructure problems.
- Drive DevOps culture in the organization by working with engineering and product teams.
- Be a trusted technical advisor to developers and help them architect scalable, robust, and highly-available systems.
- Frequently collaborate with developers to help them learn how to run and maintain systems in production.
- Drive a culture of CI/CD. Find bottlenecks in the software delivery pipeline. Fix bottlenecks with developers to help them deliver working software faster. Develop and maintain infrastructure solutions for automation, alerting, monitoring, and agility.
- Evaluate cutting edge technologies and build PoCs, feasibility reports, and implementation strategies.
- Work with engineering teams to identify and remove infrastructure bottlenecks enabling them to move fast. (In simple words you'll be a bridge between tech, operations & product)
Skills required:
Must have:
- Deep understanding of open source DevOps tools.
- Scripting experience in one or more among Python, Shell, Go, etc.
- Strong experience with AWS (EC2, S3, VPC, Security, Lambda, Cloud Formation, SQS, etc)
- Knowledge of distributed system deployment.
- Deployed and Orchestrated applications with Kubernetes.
- Implemented CI/CD for multiple applications.
- Setup monitoring and alert systems for services using ELK stack or similar.
- Knowledge of Ansible, Jenkins, Nginx.
- Worked with Queue based systems.
- Implemented batch jobs and automated recurring tasks.
- Implemented caching infrastructure and policies.
- Implemented central logging.
Good to have:
- Experience dealing with PI information security.
- Experience conducting internal Audits and assisting External Audits.
- Experience implementing solutions on-premise.
- Experience with blockchain.
- Experience with Private Cloud setup.
Required Experience:
- B.Tech. / B.E. degree in Computer Science or equivalent software engineering degree/experience.
- You need to have 2-4 years of DevOps & Automation experience.
- Need to have a deep understanding of AWS.
- Need to be an expert with Git or similar version control systems.
- Deep understanding of at least one open-source distributed systems (Kafka, Redis, etc)
- Ownership attitude is a must.
We offer a suite of memberships and subscriptions to spice up your lifestyle. We believe in practicing an ultimate work life balance and satisfaction. Working hard doesn’t mean clocking in extra hours, it means having a zeal to contribute the best of your talents. Our people culture helps us inculcate measures and benefits which help you feel confident and happy each and every day. Whether you’d like to skill up, go off the grid, attend your favourite events or be an epitome of fitness. We have you covered round and about.
- Health Memberships
- Sports Subscriptions
- Entertainment Subscriptions
- Key Conferences and Event Passes
- Learning Stipend
- Team Lunches and Parties
- Travel Reimbursements
- ESOPs
Thats what we think would bloom up your personal life, as a gesture for helping us with your talents.
Join us to be a part of our Exciting journey to Build one Digital Identity Platform!!!

