Customer Success Manager

Role: Oracle HCM Functional

Location: Hyderabad

Responsibilities

- As a Subject Matter Expert:

1. Should have Strong functional Experience (Configuration & Solution) in HCM Cloud

·        Must Have: Benefits, Compensation

2. Should have around 6 yrs experience working in Support Projects

3. Good understanding of the HCM Business Processes.

4. Good experience in handling Clients on - Requirements, Solution, Support Issues, Demo

5. Good experience working on Requirements, Functional Design documents & End to end Functional Testing.

6. Understanding of Offshore – Onsite Delivery model is an advantage.

7. Though not a complete Technical – should be able to query the data for analysis/debug.

8. Generic:

a. Strong communication and Client Interaction skills.

b. Should be an Active Team Player with a good attitude and aggressive mind set,

c. Ability to learn quickly and deliver.

9. Experience: around 6 years

Key Roles And Responsibilities:

• Analyze requirements, functional specifications and create detailed level test cases
• Collaborate with QA Lead to implement effective strategies and test plans
• Ability to identify a set of test cases that will be a good fit for automation and scope out automation coverage for a particular project.
• Be ready to move test cases from manual to automation with pride.
• Contribute to the design and architecture of high-quality, complex systems and software environments focusing on mobile development, automation, and quality aspects
• Execute test cases scripts scenarios on schedule (Functional, Systems Integration, and Regression Testing), and open defects as needed
• Develop build test automation strategy and focus specifically on maximizing reusability for regression
• Design, build and execute automated tests.
• Identify regression testing needs and create and maintain an Automated Regression Suite
• Maintain automated scripts utilizing the existing framework, adhering to coding standards
• Create a weekly plan and weekly reports.
• Follow the Scrum process, participate in Scrum ceremonies and follow the incremental delivery model.

Qualifications:

• Educational background includes a degree (B.E/B.Tech/M.Tech) in Computer Science, Engineering, or a related field.
• Possess 8-12 years of hands-on experience in automation testing, including designing, implementing, and maintaining automated test scripts and frameworks. Demonstrated expertise in ensuring software quality and reliability through comprehensive automated testing processes.
• Capable of writing efficient, maintainable code for automation scripts, and leveraging language-specific libraries and frameworks to enhance testing capabilities.
• Experience working with Appium for mobile application automation testing. Skilled in setting up and configuring automation frameworks, ensuring seamless integration with testing processes for Android and iOS applications.
• Demonstrated ability to design and develop automation frameworks from scratch. Skilled in selecting appropriate tools and technologies, defining framework architecture, and implementing robust, scalable, and maintainable automation solutions tailored to project requirements.
• Must have experience in integrating mobile cloud platforms like Browser stack / Perfecto with automation framework
• Extensive experience in Maven for build automation, Jenkins for CI/CD, and TestNG for automated testing. Proficient in configuring and integrating these tools to streamline development workflows.
• Practical experience with Selenium WebDriver for automated testing of web applications. Skilled in writing, executing, and maintaining test scripts, ensuring cross-browser compatibility.
• Proficient in using JIRA for project management, GIT for version control, and databases for data storage and retrieval. Skilled in managing tasks, tracking progress, and performing database operations.
• Experienced in developing, testing, and deploying applications in both Android and Windows environments. Proficient in utilizing specific tools and frameworks for each platform.
• Strong understanding of API testing tools like SoapUI and Postman. Skilled in creating and executing test cases, validating responses, and ensuring API reliability, performance, and security.
• Familiarity with both android and Windows environments.
• Knowledge of API Testing tools such as SoapUI, Postman.

We are looking for credit analysts who can help them perform threshold analysis and impact calculations to streamline their credit underwriting process. Hence, they are looking for people who have experience in doing similar or related work. Since this is an urgent requirement, your quick help is requested in filling this role.

Attaching sample profile as well.

Manager and SM - 25-50LPA

Skills: Credit analyst + SAS

Goot to have: Credit underwriting, EWS (Early warning signal),EBC regulations, IFRS9.

Level: SM or M ( 4+ years)

NP: Max 30 days.

Budget: max 45 LPA.

Loc: Pan India

Responsibilities:

• Credit Underwriting, credit appraisal process
• EWS analysis, IFRS9 staging, credit analysis, threshold analysis
• Querying and coding in SAS and SQL
• ECB regulations

About us

Burgundy Brand Collective is one of India's fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world. Our brand portfolio includes Royce’ Chocolate- a premium Japanese confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand, Provenance Gifts – a marketplace for curated gourmet gifts, Papabubble – an artistic, youth-oriented global candy brand and Ligne Roset – a luxury French contemporary furniture brand. The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan-India.

Position: Customer Service Executive

As the Customer Service Executive, you will be responsible for managing and maintaining customer satisfaction. An outstanding customer service executive should possess a proven record of successful customer service and management skills. Along with the team, you will ensure that the customer experience delivers the brand values.

Duties & Responsibilities:

• Educating customers by presenting and explaining retail products, answering queries, and helping customers make selections by building customer confidence and offering suggestions/opinions
• Replenishing retail shelves as per store requirement
• Managing store visual merchandising and managing customer billing and gift-wrapping
• Maintaining the Daily/Weekly/Monthly inventory records and supporting the Store Manager in stock reconciliations
• Maintaining a safe and healthy work environment
• Following the cleaning and hygiene guidelines set by the store

Candidate Qualifications & Skill Requirements:

• Candidate should ideally have 2- 3 years of experience in a similar profile
• Graduate in any stream. Hotel Management qualification/ course will be an added advantage.
• Experience in a retail setting will be an added advantage as well as an experience in luxury retail or hospitality
• Good written and verbal communication skills
• Ability to work well under pressure
• Flexible and works well with a team
• Ability to multitask

Reporting Manager: Store Manager

**Job Title: Content Writer (Technical Focus)**

**Job Description:**

We are seeking a skilled Content Writer with a strong background in technical writing to join our team. The ideal candidate will have a passion for creating engaging content that simplifies complex technical concepts for a diverse audience. As a Content Writer, you will play a key role in producing high-quality documentation, articles, blog posts, and other written materials that showcase our products and services.

**Responsibilities:**

1. **Create Compelling Content:** Produce clear, concise, and engaging content for various mediums including blog posts, articles, whitepapers, case studies, and product documentation.

2. **Technical Writing:** Translate complex technical concepts into easy-to-understand, accessible content for both technical and non-technical audiences.

3. **Collaborate with Subject Matter Experts (SMEs):** Work closely with product managers, engineers, and other stakeholders to gather information and insights for content creation.

4. **Content Strategy:** Contribute to content strategy development by identifying key topics, trends, and areas for content expansion.

5. **Content Optimization:** Ensure all content is optimized for SEO, readability, and user experience, following best practices for online content.

6. **Quality Assurance:** Review and edit content to ensure accuracy, clarity, consistency, and adherence to brand voice and style guidelines.

7. **Stay Updated:** Keep abreast of industry trends, new technologies, and best practices in technical writing and content creation.

**Requirements:**

1. **Proven Experience:** Minimum 2 years of experience in content writing, with a focus on technical writing.

2. **Strong Writing Skills:** Exceptional writing, editing, and proofreading skills with meticulous attention to detail.

3. **Technical Aptitude:** Solid understanding of technical concepts related to software, IT, engineering, or other relevant fields.

4. **Communication Skills:** Ability to communicate complex ideas effectively to both technical and non-technical audiences.

5. **Collaborative Spirit:** Strong teamwork and collaboration skills, with the ability to work effectively with cross-functional teams.

6. **Adaptability:** Ability to work in a fast-paced environment and adapt quickly to changing priorities and deadlines.

7. **Tools Proficiency:** Familiarity with content management systems (CMS), SEO tools, and other relevant software is a plus.

**Education:**

Bachelor’s degree in English, Journalism, Communications, Computer Science, or a related field.

**Preferred Qualifications:**

- Experience with software documentation tools such as Confluence, MadCap Flare, or similar.

- Knowledge of HTML, CSS, and basic web design principles.

- Experience with Agile development methodologies.

**Benefits:**

- Competitive salary

- Health insurance

- Retirement savings plan

- Flexible work hours

- Professional development opportunities

- Dynamic and collaborative work environment

**How to Apply:**

If you meet the qualifications and are excited about the opportunity to join our team, please submit your resume, cover letter, and writing samples to [contact email]. Include "Content Writer Application" in the subject line. We look forward to hearing from you!

Strong knowledge of liquid programming language

Generate custom – tailored Shopify theme and altering pre – existing template.

Act as Shopify expert, specializing in all facets of the ecommerce platform.

Strong hands to Install & Customize new Shopify theme.

Clear concept of HTML5, CSS3, javascript/Jquery.

Knowledge in other ecommerce platform like Magento, woocommerce, BigCommerce will be preferred.

Strong hands to Install & Customize new wordpress theme.

Candidates should be Confident, self -motivated, who can work well in team environments.

Excellent communication skills required.

• Plan and execute all digital marketing activities, In app, SMS and Email notifications & other digital campaigns
• Measure and report performance of all digital marketing campaigns & activities
• Brainstorm new and creative growth strategies & high frequency scenario
• Plan, execute, and measure experiments and conversion tests
• Collaborate with internal teams to optimize user experience
• Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points
• Analyse existing products and plan growth and improvement strategy
• Manage campaign timelines and deliverables
• Document best practices and seek out opportunities to improve existing processes
• Create reports and build reporting requirements for data management and analytics

• Masters/Bachelor’s Degree in Business or Marketing.
• MBA in Marketing will be preferred
• Min 2-5 years of experience in Digital operations role
• Solid MS Office skills – PowerPoint, Excel, Word.
• Strong project and product management expertise.
• Excellent interpersonal, communication and presentation skills.
• Strong analytical and creative problem solving skills.
• Ability to effectively organize, analyze, and present data with solutions.

Wanted Experienced Dot Net Developers
Experienced candidates with the following skill ASP.NET 4.0, Ajax, WCF, MVC, WebAPI, ASP.NET Core API, JQuery, Windows Services and SQL Server 2008 and above.

1.5 - 5 Years

UG - Any Graduate
PG - Any PG Course

Hyderabad

1. 1.5+ Years of experience in .Net, ASP.Net and C#, WCF/API and REST services.
2. Should be able to write clean and good scalable code.
3. Hands on experience with CSS, JavaScript and jQuery
4. Strong knowledge in OOPS concepts.
5. Knowledge of T SQL with SQL server 2008 R2/2012 including Stored Procedures, Triggers & User Defined Functions.
6. Good to have CSS3 and HTML5 knowledge.
7. Good analytical and communication skills are required.
8. Preference will be given to the candidates who can do client interaction.