Customer Success Manager

Company: Wissen Technology

JOB DESCRIPTION

Experience: 5 to 10 years

Location: Bengaluru

Wissen Technology is now hiring for a Senior Java Developer - Bangalore with hands-on experience in Core Java, algorithms, data structures, multithreading and SQL. We are solving complex technical problems in the industry and need talented software engineers to join our mission and be a part of a global software development team. A brilliant opportunity to become a part of a highly motivated and expert team which has made a mark as a high-end technical consulting. 

Required Skills:

• Exp. - 5-10 years
• Experience in Core Java and Spring Boot.
• Extensive experience in developing enterprise-scale applications and systems. Should possess good architectural knowledge and be aware of enterprise application design patterns.
• Should have the ability to analyze, design, develop and test complex, low-latency client- facing applications.
• Good development experience with RDBMS.
• Good knowledge of multi-threading and high-performance server-side development.
• Basic working knowledge of Unix/Linux.
• Excellent problem solving and coding skills.
• Strong interpersonal, communication and analytical skills.
• Should have the ability to express their design ideas and thoughts.

Roles and Responsibilities:

·      Fundraising including PE, QIP, IPO, Bonds, ECB, Term Loans & Structured Finance across the globe.

·      Commercial negotiation for financing terms, loan documentation, placements, acquisitions and investments.

·      Financial evaluation in respect of bidding for new projects.

·      Initial, quarterly and annual due diligence for structured and regular credit rating.

·      Effective monitoring, optimum utilization and investment of funds.

·      Review and implementation of periodic cash budget.

·      Periodic review of finance cost and its optimization.

·      Planning utilization of non-fund based facilities. 

·      Relationship management with the banking and investor community.

·      Project financing including refinancing/ restructuring of loans from FI and banks.

·      Valuation and financial modeling for M&A, Joint Venture, financial reporting, portfolio valuation

·      Performing asset or company valuation through various valuation such as Discounted cash flow (DCF), Comparable Company, Comparable transaction, NPV valuation methods or SOTP methods

·      Valuation of intangible assets and goodwill impairment analysis

·      Built comprehensive financial model after understanding RFPs

·      Performing IRR and NPV analysis, sensitivity analysis and scenario modeling for assessing financial viability of projects

·      M&A BD activities including Target search, Benchmarking, Secondary research and company profiling.

·      Preparation of reference materials such as Treasury MIS, presentations, board notes, etc for decision making by senior management, investor and board of directors.

·      Preparation / review of periodic compliances / reporting’s with the lenders / credit rating agencies such as FFR / QIS, Stock Statement, UFCE, NDS, undertakings / declarations, etc.

Job Title: Customer Support Intern

Location: In-office (Okhla)

Stipend: ₹10,000 per month

Experience Required: None

⚠️ Please do not apply if you struggle with (English) grammar in your writing. Clear, professional communication is essential for this role.

YMGrad is a dynamic, fast-paced study abroad consulting firm. We specialize in guiding students through their applications to countries like the USA, Canada, Germany, and more.

We’re currently looking for a Customer Support Intern who is passionate about helping students navigate their study-abroad journey. This is an excellent opportunity to gain hands-on experience in the international education space, work closely with our consulting team, and grow into a potential full-time role.

What You’ll Do:

• Communicate with interested candidates and inform them about our services
• Collaborate with students to shortlist universities and guide them in improving their profiles
• Support the consulting team in handling student queries and maintaining smooth communication
• Help optimize client relationships and contribute to positive reviews
• Continuously learn about admissions, scholarships, and visa processes

What We’re Looking For:

• Strong written English with no grammar issues
• Interest in study-abroad processes and student counseling
• Willingness to learn and grow in a fast-paced environment
• Friendly and professional communication skills

What do you get in return?

💰 A monthly stipend of ₹10,000

🤝 The opportunity to work with a passionate, close-knit team that values collaboration and creativity

🌍 In-depth exposure to the world of international education, study-abroad opportunities, and visa processes

🧠  Flexibility and autonomy to bring your ideas to life — we value initiative and self-expression!

🚀 A chance to make real impact by helping students achieve their global education dreams

🎯 A strong candidate can expect a full-time position after completion of the internship!

Worksoft Certify

ROLE – Worksoft Certify Tester

Band – B2/B3

Experience: 3 -10 years

Location – Blore/Chennai/Hyderabad

• Experience on SAP SD / MM functional testing experience
• Hands on experience in integrating Worksoft Certify with other applications like SolMan, HP ALM, selenium by using API's
• Requirement Analysis: Understand business requirements and translate them into test cases and scenarios for SAP modules.
• Test Planning: Develop test plans and strategies for SAP testing, considering both manual and automated testing approaches.
• Tool Configuration and Setup: Configure Worksoft automation tools to suit the specific requirements of SAP testing.
• Exposure in cloud applications
• Experience Design & implement automation framework
• Customize automation best practices experience
• Good communication, documentation & presentations skills.
• Experience in implementing Devops tools added advantage
• Experience & automation exposure in S4 journey is the plus
• Experience in building Test management & reporting Dashboard

Skill:

SAP Automation with Worksoft Certify

Mandatory

Web Automation with Worksoft Certify

Non-Mandatory

Execution manager or CTM

Mandatory

SAP Functional Knowledge on SD, MM & FICO

Mandatory

Excel Automation

Non-Mandatory

BackendDeveloper/PHP Developer

Job Responsibilities:

• Design and build efficient, scalable systems that are used by millions of people,
• Own what you build as you create, test, and refine what’s under the hood of our pages and services,
• Investigate production issues pertaining to customer features to determine root cause and implement solutions,
• Investigate existing queries and write new queries with performance optimization in mind,
• Build well-designed software in a way that is generic, reusable, and easily extensible, as well as solves the business needs and requirements,
• Collaborate with product managers, designers, and software engineers to ensure design vision is maintained, the final markup is standards compliant, and UI deliverables are completed on time,
• Work with the real-time feedback from our users (external and internal) to make the products better,
• Discover, design, develop, deploy, debug. Repeat!

Requirements:

• 1-2 years of experience,
• Proficiency in web scripting programming with PHP,
• Experience with MySQL Databases,
• Top-notch programming skills in JavaScript and a strong understanding of web fundamentals,
• Design, build and maintain high performance, scalable and secure code,
• Experience with cloud services like AWS is plus,
• Experience with MVC architecture is a plus,
• Knowledge / experience in building an API,
• Solid understanding of the foundations of security and best practices,
• Good grasp of data structures and algorithms,
• Excellent problem-solving skills,
• Take ownership of the backend services, ensure the best possible performance, quality and responsiveness, as well as maintaining code quality, organisation and testing/deployment,
• Passionate about technology and willing to develop expertise in an emerging field,
• Strong organisational and communication skills, team player.

Perquisites & Benefits:

• A competitive salary,
• Opportunity to be part of a diverse working environment, valuable social sector work experience,
• Fun, casual, relaxed and flexible work environment.

Job Responsibilities: 

This role requires you to work on Linux systems and their associated services which provide the capability for IG to run their trading platform. Team responsibilities include daily troubleshooting and resolution of incidents, operational maintenance, and support for proactive and preventative analysis of Production and Development systems. 

1. Managing the Linux Infrastructure and web technologies
2. Patching and upgrades of Redhat Linux OS and server firmware. 
3. General Redhat Linux system administration and networking. 
   iii. Troubleshooting and Issue Resolution of OS and network stack incidents. 
   iv. Configurations management using puppet and version control. 
   v. Systems monitoring and availability. 
   vi. Web applications and application routing. 
   vii. Web-site infrastructure, content delivery, and security. 
4. Day to day responsibilities will include: Completing service requests, responding to Incidents and Problems as they arise as well as providing day to day support and troubleshooting for Production and Development systems. 
   3. Create a run book of operational processes and follow a support matrix of products. 
   4. Ensuring Internal Handovers are completed, and all OS documentation is updated. 
   5. Troubleshoot system issues, plan for future capacity, and monitor systems performance. 
   6. Proactive monitoring of the Linux platform and ownership of these tools/dashboards. 
   7. Work with the delivery and engineering teams to develop the platform and technologies, striving to automate where possible. 
   8. Continuously improve the team, tools, and processes, support regular agile releases of applications and architectural improvements. 
   9. The role includes participating in a team Rota to provide out-of-hours support. 

Person Specification: 
Ability / Expertise 

This position is suited to an engineer with at least 8 years of Redhat Linux / Centos Systems Administration experience that is looking to broaden their range of technologies and work using modern tools and techniques. 

We are looking for someone with the right attitude: - 

• 
  Eager to learn new technologies, tools, and techniques alongside applying their existing skills and judgment. 
  • Pragmatic approach to balancing different work priorities such as incidents, requests and 

Page Break troubleshooting. 

• Can do/Proactive in improving the environments around them. 
  • Sets the desired goal and the plans to achieve it. 
  • Proud of their achievements and keen to improve further. 

This will be a busy role in a team so the successful candidate’s behaviors will need to strongly align with our values: 
• Champion the client: customer service is a passion, cultivates trust, has clarity and communicates well, works with pace and momentum 
• Lead the way: innovative and resilient, strong learning agility and curiosity 
• Love what we do: Conscientiousness - has high self-discipline, carefulness, thoroughness, and organization, Flexible and adaptable 

 The successful candidate will be able to relate to the statements above and give examples that back them up.  We believe that previous achievements signpost a good fit at IG. 
 

Qualifications 

Essential: 

• At least 4 years’ Systems Administration experience with Redhat Enterprise Linux / Centos 5/6/7 managed through a Satellite infrastructure. 
• Managed an estate of 1000+ hosts and performed general system administration, networking, backup, and restore monitoring and troubleshooting functions on that estate. 
• 1 Years of experience with scripting languages (bash/Perl/Ruby) and automating tasks with Puppet and Redhat Satellite. Experience with custom RPM generation. 
• Strong analytical and troubleshooting skills. You will have resolved complex systems issues in your last role and have a solid understanding of the tools needed to do so. 
• Excellent Communication (Listening, speaking, the transmission of concepts with/without examples, etc). 
• Calm under pressure and work to tight deadlines. You will have brought critical production systems back to life.