Product Implementation Specialist

Role and Responsibilities:

➜ Minimum one year of experience in Laravel development.

➜ Develop and maintain web applications using Laravel, Core PHP, HTML, CSS, jQuery, and AJAX.

➜ Work with MySQL for creating and managing database tables and basic schemas.

➜ Integrate REST APIs and third-party services with guidance as required.

➜ Assist in basic testing, debugging, and documentation to ensure quality delivery.

➜ Provide support in deployment and hosting on platforms like GoDaddy and Hostinger.

➜ Familiarity with CodeIgniter is an added advantage.

➜ Quick learner with good communication skills and ability to work collaboratively.

Job Summary: As a Customer Support Executive , you will be responsible for handling customer inquiries and resolving issues in a professional and timely manner. You will work closely with customers and internal teams to ensure exceptional service delivery and customer satisfaction.

Key Responsibilities:

• Respond to customer inquiries via phone, email, and chat in a courteous and professional manner.
• Identify customer needs and recommend appropriate solutions.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.
• Keep records of customer interactions, comments, and complaints.
• Ensure customer satisfaction and provide professional customer support.

Requirements:

• Proven customer support experience or experience as a client service representative.
• Excellent communication and problem-solving skills.
• Ability to multi-task, prioritize, and manage time effectively.
• High school diploma or equivalent; college degree preferred.

Preferred Skills:

• Experience in a call center or BPO environment.
• Knowledge of customer relationship management (CRM) systems.
• Fluency in English.

Note: Cab facility (only drop) available for female candidates.

Job Type: Full-time

Pay: ₹13,000.00 - ₹22,000.00 per month

Shift:

• Night shift
• US shift

Benefits:

• Health insurance
• Life insurance
• Provident Fund

Other Benefits:

• Performance bonus

There is a Job Opportunity for a Software Engineer in Canada, Australia,

We have multiple openings for Software Engineer Profiles.

Job Description:- A Software Engineer is an IT professional who designs, develops, and maintains computer software at a company. They use their creativity and technical skills and apply the principles of software engineering to help solve new and ongoing problems for an organization. Search for jobs.

Software Engineer Responsibilities:

• Developing and directing software system validation and testing methods.
• Directing our software programming initiatives
• Overseeing the development of documentation.
• Working closely with clients and cross-functional departments to communicate project statuses and proposals.
• Analyzing data to effectively coordinate the installation of new systems or the modification of existing systems.

Software Engineer Requirements:

• A bachelor's degree in computer science, software engineering, or another related field.
• 2 to 4 years of software engineering or software development experience, preferably in a related field.
• Hands-on programming experience using relevant languages.
• Experience using relevant tool suites.
• Creative problem-solving skills.
• Experience working with clients and business partners.

Facilities: Free food accommodation, allowances, and medical facilities.

What is the role?

As Product Manager for Empuls you will be responsible for the product portfolio, including all product planning and release execution throughout the lifecycle of the product portfolio. This includes defining and prioritizing product roadmap, listening to customers, creating business requirements, driving functional requirement, driving this through development and successfully launching new product features.To read more about the kind of qualities we are looking for this role,

Key responsibilities

• Strategic planning and managing all stages of Product Life Cycle
• Develop business cases for each product feature to demonstrate feasibility including target pricing and margin, addressable and realizable market, SWOT analysis, estimated development, implementation, and support costs etc.
• Develop functional, technical and designs specifications for the product
• Help define the value proposition of the product for the sales team and help develop the sales tools that support the selling process of your products
• Research and understand competitive offerings in your sector

What are we looking for?

• An enthusiastic individual with 5+ years of experience in product management.
• We would prefer candidates from Fintech, ecommerce, rewards, loyalty and incentives.
• We'll look forward to technical skills required for a product role along with soft skills required to manage multiple stakeholder roles. Rest we can explore together during our interactions. If you find yourself to be someone that fits this requirement then read on.

Whom will you work with?

You will closely work with technology, design, sales and customer care teams. You will report to the head of product development.

What can you look for?

A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality of content, interact and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the comprehensive benefits that Xoxoday offers.

We are

A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore, and Dublin. We have three products in our portfolio: Plum, Empuls and Compass. Xoxoday works with over 1000 global clients. We help our clients in engaging and motivating their employees, sales teams, channel partners and consumers for better business results.

Way forward

• Managing a team of representatives offering customer support.
• Overseeing the customer service process.
• Resolving customer complaints brought to your attention.
• Creating policies and procedures.
• Planning the training and standardization of service delivery.

Thingworx Developer/Sr Developer

Required experience range between 3-6 years.

• Thingworx Navigate experience desired
• Languages - Java, JavaScript & CSS
• Experience in Core Java, Java collections & Oops Concept
• Databases – MySQL, MS-SQL
• Having good working knowledge with XML, JSON.
• Design and Application development using Thingworx version - (8.2,8.5,9.X)
• ThingWorx service creation using JavaScript
• Develop ThingWorx extension using Java
• ThingWorx service creation using Java Extension
• ThingWorx mashups design and development
• Data storage in ThingWorx - Stream/Value Stream/Data Tables
• Integration with source/target system using REST API, data Files.
• Familiar with Agile Methodologies (SCRUM)
• Thingworx Integration with 3rd apps preferred and will be added advantage

• Writing reusable, testable, and efficient code.
• Perform Code reviews of other team members.
• Design and implementation of low-latency, high-availability, and performant applications
• Integration of user-facing elements developed by front-end developers with server-side logic
• Implementation of security and data protection
• Integration of data storage solutions.
• Liaise with the product management team and architect the application / improve the architecture wherever necessary.

Skills And Qualifications

• 7+ years of the overall experience.
• Strong Practical knowledge and understanding of RESTful API
• Excellent Python coding skills and understanding of Python best practices (PEP8)
• Should handle a team of minimum 4 members
• Excellent detail-oriented, problem-solving skills and the ability to quickly learn and apply new concepts, principles, and solutions
• 7+ years of good hands-on experience in Python, with knowledge of Django
• Good hands-on experience in SQL Database (MYSQL / Postgres)
• Familiarity of Front End Development ( ReactJS )
• Knowledge of user authentication and authorization between multiple systems, servers, and environments
• Able to create database schemas that represent and support business processes.
• Strong unit test and debugging skills
• Proficient understanding of code versioning tools GIT.
• Has experience of working in an Agile Environment.
• Fluent in English (written and oral) Fluency in a second language is preferred.
• Comfortable working remotely with great communication skills for a remote work environment.

Bonus qualifications

• Knowledge of any cloud. ( Especially Azure )