2+ Customer Success Jobs in Indore | Customer Success Job openings in Indore

Who we are

Having a National presence Walnut Advertising is a creative ad agency—we work on branding, marketing, and campaigns across industries. Alongside that, we also have Imago & Getter, which focuses on manufacturing hygiene and disinfectant products specially designed for pharma, food & beverage, and healthcare companies. Both organisations are emerging to create opportunities for go getters who bring in creativity and out of the box thinking which is mutually beneficial. We are an equal opportunity employer.

What you’ll be doing

As the Officer/Manager – Business Development, you will be responsible for identifying new market opportunities, nurturing strategic partnerships, driving revenue growth, and building strong relationships with prospects and clients. This role blends strategic thinking with hands-on execution, requiring you to work closely with marketing, product, and customer success teams to craft and present compelling solutions to potential clients. You will represent the brand, close deals, and help shape the organization's growth trajectory

You will be responsible for…

1. Lead Generation & Prospecting - Identify and target potential clients through market research, networking, and outreach.

2. Pipeline Management & Sales Closure - Own the full sales cycle: pitch, negotiate, and close deals.

3. Strategic Partnerships & Alliances - Build and maintain relationships with strategic partners and channels

. 4. Market Intelligence & Competitor Analysis - Gather insights to inform product positioning and sales strategy.

5. Collaboration with Cross-Functional Teams -Work with marketing and product to align offerings with market demand

. 6. Client On boarding & Handover - Ensure a smooth transition of closed deals to delivery/account teams.

7. Reporting & Documentation - Maintain accurate records of sales activities and performance metrics.

What we need from you

 Work experience of 10 years;

Proven track record in a leadership role

 10.00am – 7.00pm ( Mon – Fri)

 Ghatkopar and Thane

 Compensation as per industry standards.

What skills & experience you’ll bring to us

 Relevant work experience of 10 years and above

 Experience working in a fast growing start-up

 Strong communication and Analytical Skills

 Ability to meet timelines and deliver results.

 Team Management

 MS Office proficient ( EXCEL advance level)

 Graphic Designing, Adobe Suite,

 Experience of tools like Project Management & Collaboration, Creative Tools, Design Tools will be an added advantage Want to apply?

Get in touch today Both organisations are emerging to create opportunities for go getters who bring in creativity and out of the box thinking which is mutually beneficial. We are an equal opportunity employer and working with us will give you wings to think and grow creatively. 

About Hamleys:

Hamleys is not just a Toy Store but an entire Toy experience. Currently there are more 125 stores in India and we are present in more than 20 countries. 365 days of play is the brand philosophy of Hamleys. At Hamleys we believe in giving our customers an Instore experience that helps him build memories for lifetime.

Job Title: Fun Consultant

Grade: A1

Role:

• Warmly welcome and approach each customer – customer’s inclination to shop starts right from the first step & eye contact.
• Believes and lives the attitude of “Sheer customer delight” – go beyond
• To efficiently adhere to all “company procedures and policies.”
• To work with the team to achieve award winning “customer service.”

Key Responsibilities:

• Contribute to achieve store KPIs.
• Utilize the knowledge of trends and guide each customer on “what suits better” – in line with the customer needs, individuality and product range.
• Believes and lives the attitude of “Sheer customer delight” – go beyond

Desired Skills & Abilities

• Superior understanding of Indian retailing and global trends.
• Good communication and interpersonal skills - understand customer needs
• Good at relationship building - conversion to sales
• Ability to follow brand and store guidelines
• Good operations experience – receiving stock, inventory keeping, cash handling etc.