Business Development Officer

A Business Executive will be meeting existing clients in their locations and increase the app

download in that society.

Approaching the residents through door knocks and increasing the app download in that

society.

● Meeting existing client

● Increase the app download in that society

● Door to door knocks and approach the residents

● Prospect, educate, qualify, and generate opportunities to improve customer satisfaction

● In order to increase the download of app, they should conduct various activities like

meeting residents door to door, canopy, sitting/meeting security guards at regular intervals.

About HeyCoach:

We are an exceptional group of highly skilled individuals, passionate about addressing a

fundamental challenge within the education industry. Our team consists of talented geeks

who possess a deep understanding of the issues at hand and are dedicated to finding

innovative solutions. In our quest for excellence, we are constantly seeking out remarkable

individuals who can contribute to our growth and success. We affectionately refer to these

individuals as "10x employees" because they bring an unparalleled level of energy, drive,

and enthusiasm to our team.

As a startup, we pride ourselves on delivering high-quality work across a wide range of

domains. We tackle various aspects of the education space, leveraging our collective

expertise to make a significant impact. Whether it's developing cutting-edge technologies,

designing immersive learning experiences, or implementing groundbreaking teaching

methodologies, we consistently strive for excellence. Joining our team means being part of

an environment that fosters personal and professional growth, encourages creativity, and

values teamwork. Together, we create a vibrant atmosphere where hard work is infused

with an abundance of fun and excitement.

If you are passionate about revolutionizing education, if you thrive in a fast-paced and

dynamic environment, and if you have the drive to make a significant difference, we invite

you to join us. Together, we can shape the future of education and unlock the potential of

learners worldwide.Describe the responsibilities and tasks involved in the role of Business Development

Executive.

● In the role of BDE, you will be proactively engaging with prospects based out of India,

providing guidance on the current technological landscape.

● Your focus will be on understanding their career objectives and demonstrating how

HeyCoach can support them effectively.

● Additionally, you will maintain regular communication with existing prospects to

unlock new opportunities through the capabilities of HeyCoach.

● A dedicated approach is essential to meet and surpass daily targets, emphasizing

both input and output.

What specific responsibilities would you undertake in the Business Development

role?

Key responsibilities include, but are not limited to:

● Taking the lead in driving inquiries and admissions for the online learning programs

provided by HeyCoach.

● Overseeing the complete sales life cycle, which includes engaging with a substantial

number of qualified leads and guiding them through the enrollment process until final

conversion.

● Providing counseling and guidance to experienced professionals through phone or

email interactions, assisting them in identifying courses that align with their career

progression, and recommending the most suitable options.

What are the desirable qualifications and skills as well as the essential requirements

for this role?

Desirable Qualifications

● Strong technical aptitude and familiarity with technology-driven products and

solutions.

● Prior experience in successfully handling sales or business development with deals

or transactions of a value exceeding 20,000 units of currency.

Essential requirements

● A minimum of 1-6 years of experience in the EdTech industry business-to-consumer

(B2C) sales.

● Demonstrating excellent proficiency in both verbal and written English

communication is essential, knowing regional languages will be the cherry on the

cake.

● Having basic knowledge or preliminary experience with Customer Relationship

Management (CRM) systems is preferred.

Industry: E-learning

Employment Type: Full-time

Location: BANGALORE

Responsibilities

Develop high quality, secure, stable code for use in products and solutions for

customers, making it easier for other developers to maintain, enhance, reuse,

and localize

Work with Product Owner and/or Product Manager/Team to understand and help

refine functional requirements for new products

Develop and outline architecture and relationships between subsystems and

participates in review of those designs

Investigate and, if necessary, prototype technologies and algorithms relating to

the task

Break down a large problem into smaller components and provide a clear

solution for each piece

Ensure new code, feature or software product meets performance goals/metrics

Research external best practices and emerging technologies for possible

incorporation into company products and methodologies

Write and maintain the code following Test-Driven-Design principles

Minimum Qualifications

Bachelor’s degree in any Engineering discipline from reputed engineering

college

5 to 7 years of strong programming skills in Web and Cloud Technologies

Should have a very strong foundation in JavaScript, and must have a clear

understanding of basic web fundamentals such as prototype based inheritance,

scopes, Event Loop, Memory Management in JS, etc

Should be good at developing modular front-end applications and is expected to

have the knowledge to create good abstractions that can be reused . Should also

have in-depth understanding of latest ES6 standards such as spread operators,

arrow functions, etc

Should have strong programming skills in Web and Cloud Technologies

Should be strong in OOAD Concepts

Should have a strong hands-on in React, Typescript

Should have Hands-on experience in any of the backend language.

Should understand latest paradigms in Front End Development such as Pub-Sub

Pattern, Redux, RxJS, Service Workers, Client Caching, Lazy Loading, Dynamic

Injection, Bundle Optimisation, etc

Should have very good hands-on knowledge of CSS3 & HTML5

Should have good knowledge of Postman API Platform

Should have experience with Amazon web services – ECS, Lambda, S3, SQS, etc

Should have Hands-on experience of developing RESTful web services and

integrating the same with heterogeneous clients

Should have Hands-on experience with Relational or NoSQL Database’s

Should have a very clear understanding of TDD is expected and should have

good exposure to writing UT's and designing UI components with testability in

mind

Should have Strong Communication and Analytical skills

Flexibility under changing conditions and the ability to multi-task between

projects

Preferred Qualifications

Hands-on experience with C++

Nice to have experience with Python

Nice to have experience with CI/CD tools like Docker, Jenkins, etc

Nice to have a hands-on & Understanding of CSS Pre-processors such as SASS,

LESS, etc

Front End developers

• Angular.JS experience
• MongoDB query and aggregation experience (not a database administrator)
• GraphQL experience
• Node.JS and Typescript experience
• CSS and SCSS experience
• CI/CD experience with GitHub actions

Backend Developers:

• Software development experience, one of Python (preferred) or Node.JS/Typescript)
• Experience with Messaging architectures - RabbitMQ (preference) or Kafka
• Experience with docker-containers 
• Experience with Apache NiFi (valued but not necessary)
• Experience with designing or implementing horizontally scalable solutions
• Experience working with RESTful APIs
• CI/CD experience with GitHub actions
• Experience with Azure cloud

• Deploying, managing, and operating scalable, highly available, and fault-tolerant systems on AWS.
• Implementing and controlling the flow of data to and from AWS.
• Selecting the appropriate AWS service based on compute, data, or security requirements.
• Identifying appropriate use of AWS operational best practices.
• Estimating AWS usage costs and identifying operational cost control mechanisms.
• Managing & troubleshooting on Linux Based Platforms.
• Ensuring efficient functioning of data storage and processing functions in accordance with company security policies and best practices in cloud security.
• Identifying, analyzing, and resolving infrastructure vulnerabilities and application deployment issues.
• Regularly reviewing existing systems and making recommendations for improvements

Essential Criteria:

• Two or more years of hands-on experience operating AWS-based applications.
• Experience provisioning, operating and maintaining systems running on AWS.
• Strong troubleshooting skills like Jboss, Tomcat on Linux Platforms.
• Explicit knowledge of Computing, Storage, Networking, and Security technologies in the Amazon AWS hosting environment.
• Experience in setting up Cloud Monitoring using CloudWatch or any other tool.
• Knowledge of Load Balancers, Firewalls, and network switching components.
• Ability to identify and gather requirements to define a solution to be built and operated on AWS.
• Capabilities to provide AWS operations and deployment guidance and best practices throughout the lifecycle of a project.
• Efficient management of the Company’s IT Assets and Infrastructure.
• Strong knowledge of Linux, shell scripts, Apache, Mysql, Development Operations, Configuration management, monitoring, and TCP/IP protocols.
• Highly self-motivated and hard-working with excellent communication skills.  Excellent English verbal and written proficiency is essential.
• Understanding of the basics of scalable SaaS systems /Cloud fundamentals.
• Understanding of security best practices.
• Ability to work with very little supervision and to work well in a team environment.

Team Lead – Operations

·       Must have work experience in a BPO of 1 year as a Team Lead

·       Should be fluent in English and Hindi (able to clear Versant 4)

·       Open to rotational shifts and week off  (24/7 process)

·       6 day working

·       Experience in Inbound calling

·       Managing a team of at least 15 callers

·       Must have qualities of a good leader