HighLevel LLC Career

About the Role:

HighLevel is looking for a Technical Recruiter who is passionate about working with software engineers and technical professionals, including Software Engineers, Infrastructure, Mobile Engineering, UI Engineers, Design, and Product Managers. 

You will develop job descriptions, schedule intake meetings with the hiring managers, and research tech platforms to source active and passive candidates. 

About You:

You are comfortable taking the lead in building and developing engineering talent pipelines. You thrive in finding passive talent in a competitive market and landing high-quality Engineering and Product hires. As the subject matter expert, you deliver market insights back to peers and business partners to drive sourcing strategy decisions. With experience leading and mentoring other recruiters, you are also focused on driving process improvements and creating a fantastic candidate experience! 

You will:

• Manage the full-cycle recruiting process from kick-off meetings with hiring managers to sourcing/screening to closing candidates across various engineering and product roles.
• Proactively source top talent, gain candidate interest, and pitch candidates on HighLevel's mission and core values.
• Oversee and manage a detail-oriented process with recommendations for process improvements.
• Support innovative, scalable solutions that achieve HighLevel's business goals. 
• Effectively communicate and negotiate all pieces of an offer package.
• Partner with VP of People and HR team to create an employer brand that highlights HighLevels employee value proposition. 
• Mentor/coach junior recruiters to build a robust recruiting organization.
• Establish and build trust with hiring teams and stakeholders to maintain a great working relationship.

You Have:

• 4+ years of experience managing a full-cycle recruitment process for Engineering talent, either in house or agency
• Experience working for a fast-paced, tech organization partnering with senior leadership and management teams on hiring initiatives
• Knowledgeable of complex technical stacks (javascript, node js), engineering infrastructure, and general engineering recruitment best practices 
• Ability to write complex search queries and boolean search strings for sourcing across multiple platforms
• Comfortable interfacing directly with hiring managers, including Director and VP level technical leaders
• Familiarity with social media and other professional networks (Shortcut, Github) for technical sourcing

Who We Are:

HighLevel is an all-in-one, white-label marketing platform for agencies & consultants. As a profitable, disruptive, and growing SaaS company, it caught the eye of many and recently raised $60M in funding. Headquartered in Dallas, Texas, many team members work for the company remotely from around the world while maintaining a strong company culture and work-life balance. Want to learn more? Check out our website: www.gohighlevel.com

Why Work at HighLevel? 

• Collaborative, high performing, team-oriented environment, with a strong corporate culture and collective mission
• Competitive base salary
• Stock Option Plan
• Competitive health benefits
• Competitive PTO
• Opportunity to work in a growing and exciting business, with a solid financial position and ambitious growth plans.

Founded in 2018, HighLevel Inc. (www.gohighlevel.com) is a two tier B2B SaaS Platform focussed on Marketing Agencies. We aspire to be a one stop shop for marketing agencies. We enable agencies to serve their clients with ease using the best cutting edge tools of the industry. Our clientele includes digital marketing agencies, Ads agencies, SEO agencies, Call center / Sales agencies and freelancers. We operate across niches like real-estate, dental & medical, local businesses, e-commerce, professional services and field services. 

Our platform comprises various product areas including CRM, funnel builder, website builder, forms & surveys, WordPress hosting, email marketing, telephony, reviews management, omni-box communications, social media, invoicing & payments to name a few. We currently service over 15,000 agencies and 120,000 small & medium businesses with a 200+ strong team that works entirely remote across 15 nations. 

We encourage you to check out out youtube channel to learn more about out platform - https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g 

HighLevel is an exciting place to work because of the passionate, driven team that we have. At HighLevel

• It’s never somebody else’s job
• We are passionately focussed on adding value for our users
• We deliver fast using lean principles. We go to market in weeks instead of quarters
• A good idea always gets tested
• We take care of our team so our team can take care of our users
• We embrace that improvement is constant and iterative
• You will learn how to scale B2B SaaS Startup and build relevant, impactful products for customers

HighLevel Inc is looking for a Product Manager for our Internal Tools & Platform products. This role oversees our billing system, subscription management, sign-up attribution, support tools and analytics for internal teams. The goal of these products is to provide actionable insights & visibility on platform metrics to other teams. In this role your colleagues and peers are going to be your customers. You will be supported by a team of devs and infra specialists, designers, other teams & guided by the leadership. You will be required to refine the roadmap, ruthlessly prioritize it and focus on adding value for other teams in an iterative manner. This will require a deep understanding of which features are most important to solve our platform challenges. This will be obtained from your deep knowledge of a SaaS business, experience with analytics tools and product definition skills.

Type - Full Time (Remote in India)

1. Own and build a strategy to make the platform metrics more accessible and transparent
2. Build a long term product strategy to make internal tools more robust
3. Be an educator for the internal teams and keep them informed of latest developments and trade-offs involved in product decisions
4. Monitor and access reliability of internal systems like billing, support, affiliate management and internal automations
5. Audit and improve internal systems for platform analytics, revenue reporting and usage reports

1. You are passionate about software products
2. You have a track record of working on platform problems and catering to other teams as your customer
3. You believe in iterative development, experimentation and learning instead of chasing perfection
4. You can identify good opportunities, ideate and prioritize them
5. You can work closely with design team and are comfortable with wireframing, building user journey maps, user testing prototypes
6. You can work with development teams and are great at communicating trade-off decisions to them and build the team’s confidence in your product strategy
7. You have rolled out a product or a feature before and conducted extensive beta tests to gather user feedback
8. You have used analytics to monitor, analyze and learn from user behavior by instrumenting meaningful data points and metrics while staying away from vanity metrics
9. You thrive in a fast paced environment and can work on multiple initiatives at any given time

1. Skills of writing accurate and precise OKRs
2. Experience in a B2B SaaS or agency environment
3. You have been an APM or a PM before
4. You have worked in Agile or SCRUM environment
5. You have experience with Pendo, Stripe, FirstPromoter and/or Zapier
6. You can read APIs
7. You understand how event-based systems work and how they differ from workflow based systems

Founded in 2018, HighLevel Inc. (www.gohighlevel.com) is a two tier B2B SaaS Platform focussed on Marketing Agencies. We aspire to be a one stop shop for marketing agencies. We enable agencies to serve their clients with ease using the best cutting edge tools of the industry. Our clientele includes digital marketing agencies, Ads agencies, SEO agencies, Call center / Sales agencies and freelancers. We operate across niches like real-estate, dental & medical, local businesses, e-commerce, professional services and field services. 

Our platform comprises various product areas including CRM, funnel builder, website builder, forms & surveys, WordPress hosting, email marketing, telephony, reviews management, omni-box communications, social media, invoicing & payments to name a few. We currently service over 15,000 agencies and 120,000 small & medium businesses with a 200+ strong team that works entirely remote across 15 nations. 

We encourage you to check out out youtube channel to learn more about out platform - https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g 

The Expansion Products team is responsible for driving volumetric & usage based upgrades and upsells within the platform to maximize revenue potential (apart from the subscription revenue). We do this by building innovative products & features that solve real-world problems for agencies and allow them to consolidate their offering to their clients in a single platform packaged under their white-labled brand. 

The expansion products team focuses exclusively on products that can demonstrate adoption, drive up engagement in target segments and are easily monetizable. This team handles multiple product areas including Phone System, email system, online listing integration, WordPress Hosting, Memberships & Courses, Mobile Apps, etc. 

HighLevel is an exciting place to work because of the passionate, driven team that we have. At HighLevel

• It’s never somebody else’s job
• We are passionately focussed on adding value for our users
• We deliver fast using lean principles. We go to market in weeks instead of quarters
• A good idea always gets tested
• We take care of our team so our team can take care of our users
• We embrace that improvement is constant and iterative
• You will learn how to scale B2B SaaS Startup and build relevant, impactful products for customers

HighLevel Inc is looking for an Associate Product Manager to join the expansion revenue products team and own our Reputation Management & Yext products. You will be assisting the team in identifying opportunities, proving legitimacy, sizing the opportunity, performing user interviews and designing solutions based upon your findings. Your work will encompass our reviews management product and yext integration. This role will experience a balance of new initiatives and iterating over existing features. 

Type - Full Time (Remote in India)

1. Understanding the aspirations, pain-points and user behavior of HighLevel customers
2. Identifying good ideas, cutting, prioritizing and visualizing solutions
3. Validating solutions with real users at the wireframe stage, gathering feedback from various stakeholders and users at mockup stage and conducting beta launches for target segments
4. Analyzing beta feedback and writing user stories
5. Collaborating with support, customer success, devs and product teams to become an evangelist for your product area and building a strong relationship with other teams while you work in a cross-functional environment
6. Instrumenting, analyzing and learning from the user behavior when they interact with your features & products
7. Working with Product Managers with a collaborative mindset and assisting them in achieving product objectives

1. You are passionate about software products
2. You have been involved in a successful (or unsuccessful) launch of a software product
3. You have prior experience in either of the following
1. UI/UX Design
2. Software Development
3. Marketing of a Software product or service
4. Sales of a Software product or a service
5. Product Management
4. You understand product development lifecycle or have a history of working on Software products
5. You have been a leader either formally or informally and have demonstrated leadership skills in the past
6. You can deconstruct software products and highlight good UX from bad UX
7. You are well versed with SaaS and are generally aware of SaaS platforms out there

1. Skills of writing accurate and precise OKRs
2. Experience in a B2B SaaS or agency environment
3. You have been an APM or a PM before
4. You have worked in Agile or SCRUM environment

Founded in 2018, HighLevel Inc. (www.gohighlevel.com) is a two tier B2B SaaS Platform focussed on Marketing Agencies. We aspire to be a one stop shop for marketing agencies. We enable agencies to serve their clients with ease using the best cutting edge tools of the industry. Our clientele includes digital marketing agencies, Ads agencies, SEO agencies, Call center / Sales agencies and freelancers. We operate across niches like real-estate, dental & medical, local businesses, e-commerce, professional services and field services. 

Our platform comprises various product areas including CRM, funnel builder, website builder, forms & surveys, WordPress hosting, email marketing, telephony, reviews management, omni-box communications, social media, invoicing & payments to name a few. We currently service over 15,000 agencies and 120,000 small & medium businesses with a 200+ strong team that works entirely remote across 15 nations. 

We encourage you to check out out youtube channel to learn more about out platform - https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g 

The Expansion Products team is responsible for driving volumetric & usage based upgrades and upsells within the platform to maximize revenue potential (apart from the subscription revenue). We do this by building innovative products & features that solve real-world problems for agencies and allow them to consolidate their offering to their clients in a single platform packaged under their white-labled brand. 

The expansion products team focuses exclusively on products that can demonstrate adoption, drive up engagement in target segments and are easily monetizable. This team handles multiple product areas including Phone System, email system, online listing integration, WordPress Hosting, Memberships & Courses, Mobile Apps, etc. 

HighLevel is an exciting place to work because of the passionate, driven team that we have. At HighLevel

• It’s never somebody else’s job
• We are passionately focussed on adding value for our users
• We deliver fast using lean principles. We go to market in weeks instead of quarters
• A good idea always gets tested
• We take care of our team so our team can take care of our users
• We embrace that improvement is constant and iterative
• You will learn how to scale B2B SaaS Startup and build relevant, impactful products for customers

HighLevel Inc is looking for a Product Manager for our Email Product. We have tested similar ideas with the Telephony System and we wish to take it one step further by integrating native email services in our app. Currently our users need to integrate a 3rd party email provider or set up their own SMTP config to send marketing emails from our platform. We wish to remove that friction to provide a better user experience and also create additional revenue. You will need to own this product and scale it to match the competition. You will be supported by a team of devs and infra specialists, designers, other teams & guided by the leadership. You will be required to refine the roadmap, ruthlessly prioritize it and focus on adding value for our users in an iterative manner. This will require a deep understanding of which features are most important to our users. This information will be obtained by analysing existing systems, from user research, analytics and competitor research. You will also need to work closely with developers and your background in managing & scaling an EMail Product will be an added bonus. 

Type - Full Time (Remote in India)

1. Own and build a strategy to capitalize on the identified market opportunity
2. Build a long term product strategy to scale the new product, add value for our users and achieve business outcomes for the organization
3. Partner with beta testers and early adopters to refine the offering to be better suited for our customer base
4. Serve as an evangelist for the Email product, partner with marketing, sales, customer success & support to build a cohesive system to maximize adoption
5. Be an educator for the internal teams and keep them informed of latest developments and trade-offs involved in product decisions
6. Analyse the competition to create a sustainable and lucrative option for our customer base
7. Create expansion revenue with existing customers and build a strategy to attract new customers to the platform

1. You are passionate about software products
2. You have a track record of working on a Email product or a feature and you have deep understanding of how email setup & delivery works (domains, IP, DKIM, DMARC, etc)
3. You believe in iterative development, experimentation and learning instead of chasing perfection
4. You can identify good opportunities, ideate and prioritize them
5. You can work closely with design team and are comfortable with wireframing, building user journey maps, user testing prototypes
6. You can work with development teams and are great at communicating trade-off decisions to them and build the team’s confidence in your product strategy
7. You have rolled out a product or a feature before and conducted extensive beta tests to gather user feedback
8. You have used analytics to monitor, analyse and learn from user behavior by instrumenting meaningful data points and metrics while staying away from vanity metrics
9. You thrive in a fast paced environment and can work on multiple initiatives at any given time

1. Skills of writing accurate and precise OKRs
2. Experience in a B2B SaaS or agency environment
3. You have been an APM or a PM before
4. You have worked in Agile or SCRUM environment

Founded in 2018, HighLevel Inc. (www.gohighlevel.com) is a two tier B2B SaaS Platform focussed on Marketing Agencies. We aspire to be a one stop shop for marketing agencies. We enable agencies to serve their clients with ease using the best cutting edge tools of the industry. Our clientele includes digital marketing agencies, Ads agencies, SEO agencies, Call center / Sales agencies and freelancers. We operate across niches like real-estate, dental & medical, local businesses, e-commerce, professional services and field services. 

Our platform comprises various product areas including CRM, funnel builder, website builder, forms & surveys, WordPress hosting, email marketing, telephony, reviews management, omni-box communications, social media, invoicing & payments to name a few. We currently service over 15,000 agencies and 120,000 small & medium businesses with a 200+ strong team that works entirely remote across 15 nations. 

We encourage you to check out out youtube channel to learn more about out platform - https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g 

HighLevel is an exciting place to work because of the passionate, driven team that we have. At HighLevel

• It’s never somebody else’s job
• We are passionately focussed on adding value for our users
• We deliver fast using lean principles. We go to market in weeks instead of quarters
• A good idea always gets tested
• We take care of our team so our team can take care of our users
• We embrace that improvement is constant and iterative
• You will learn how to scale B2B SaaS Startup and build relevant, impactful products for customers

HighLevel Inc is looking for a Data Analyst (Business Intelligence) who will enable other teams like Product, Marketing, Services & Leadership to make data-backed data-driven business decisions. You will be responsible for coordinating instrumentation practices with product, sales, marketing, customer success & user education teams and will own our data strategy end to end. This encompasses revenue analytics being collected in Stripe and ChartMogul and behavioural data collected in Pendo & GA. You will analyze and identify key correlations, data legitimacy, business opportunities and data maintenance in conjunction with other leaders in the organization. 

This is a highly cross-functional role that will require you to work closely with product managers, sales, marketing, customer success & support teams to build a comprehensive strategy of instrumenting, managing, analyzing and reporting on the data we collect.

Type - Full Time (Remote in India)

1. Build a data strategy for HighLevel which includes how we collect data, how it is stored, how it is analyzed and how insights are consumed by various teams
2. Build strategies to leverage tools like Stripe Sigma, Chart Mogul & Pendo to better understand the revenue levers in our model
3. Own the data initiatives at HighLevel and work closely with sales, marketing, branding & content creation teams to build data competency
4. Create buy-in across verticals and mobilize different teams to achieve a common outcome
5. Plan, design and vet world-class data practices at HighLevel

1. You love data! You trust only in god and everyone else needs to get data to be trusted
2. You have a demonstrated ability of guiding business decisions using your data findings in the past
3. You like presenting complex scenarios as stories that can be understood by non-technical stakeholders and customers
4. You have strong data sanitization, segmentation and analytical skills 
5. You have working knowledge of SQL and are comfortable with Excel & Google sheets
6. You have experience working with revenue analytics and platform analytics tools
7. You can build visual reports to guide other teams in their functioning
8. You easily gain trust of various stakeholders while working in a flat cross-functional environment and can lead without authority
9. You strive to educate other teams to be data driven and understand the value in data-driven decision making
10. You are comfortable while dealing with abstract high level problems and have an ability to break them down into bite-sized executable tasks
11. You have high standards of personal accountability and have a positive outlook

1. Experience in a B2B SaaS or agency environment

About HighLevel:

Founded in 2018, HighLevel LLC (www.gohighlevel.com) is a two tier B2B SaaS Platform focussed on Marketing Agencies. We aspire to be a one stop solution for marketing agencies. We enable agencies to serve their clients with ease using the best cutting edge tools of the industry. Our clientele includes digital marketing agencies, Ads agencies, SEO agencies, Call center / Sales agencies and freelancers. We operate across niches like real-estate, dental & medical, local businesses, e-commerce, professional services and field services.

Our platform comprises various product areas including CRM, funnel builder, website builder, forms & surveys, WordPress hosting, email marketing, telephony, reviews management, omni-box communications, social media, invoicing & payments to name a few. We currently service over 15,000 agencies and 120,000 small & medium businesses with a 200+ strong team that works remotely across 15 nations.

We encourage you to check out our youtube channel to learn more about out platform - https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g

About the team:

The Mobile App Product team is responsible for building the best in class mobile ecosystem for SMEs. We do this by building features that solve real-world problems for SMEs that improve agency stickiness for the platform.We also allow them to consolidate their offering to their clients in a single platform packaged under their white-labled brand.

This team act as a bridge between multiple product areas  including Phone System, email system, CRM, Reputation Management etc.

Position Summary:

GoHighLevel is looking for a Mobile QA Engineer for its Mobile team who is passionate about mobile testing and automation. You will be creating, maintaining and automating test cases for the iOS and Android apps at GoHighLevel. In addition, developing innovative tools to boost our testing efficiency, debug failures, and making it easy to communicate results with high level reports. You will be responsible for monitoring, analyzing and reporting test automation results. The ideal candidate will be technical, detail-oriented, creative, motivated, and focused on achieving results

At Gohighlevel, you will:

• Perform mobile testing(android/iOS apps) and mobile automation for mobile apps  using BDD framework with tools-Appium/flutter driver/ etc
• Using declarative paradigm for writing tests.
• Perform multi-mobile platform functional tests in different environments.
• Identify, isolate (in source code, and app), report and track defects (functional and non-functional) to closure.
• Review requirements, and provide feedback on business completeness and testability.
• Review change requests (Git, Clickup) and provide a level of effort estimates of QA effort.
• Truly agile partnership with product owners and developers to progressively work towards improved efficiency in both business and technology. 

What we look for:

• 3 to 5 years of experience working with mobile testing, api testing and mobile automation(Appium/flutter driver/Espresso etc)
• Programming skills in any of the language/s -Java/Dart/Kotlin
• Ability to define, design, develop & maintain test automation frameworks
• Author manual test cases based on product spec and automate them as part of a feature delivery
• Ability to identify and root cause Automation test and app failures
• Support bi weekly release regression of the apps by automation and manual testing and providing sign offs
• Ability to formulate test strategies, test methodologies and best practices
• Knowledge of Product life cycle, release metrics and goals 
• Understand the full lifecycle of Product development and understand release metrics.
• Team-player who collaborates well in a fast-paced environment.
• Must be able to identify and learn new technologies quickly
• BE/B.tech in Computer Science, Computer Engineering, or equivalent is required

Good to have:

• Working knowledge of api testing
• Mobile automation using flutter driver based framework
• Knowledge of programming languages-Dart/Kotlin
• Knowledge of CI-CD tools such as Codemagic/Jenkins/Bitrise

Responsibilities:

Plan, build, configure, and optimize public cloud infrastructure for high performance, scalable and reliable customer experience
Lead, motivate, and scale a highly diverse team.
Introduce scalable, repeatable processes that help the team deliver a high-quality product.
Champion an atmosphere of continuous improvement by serving as a coach, mentor, and technical advisor.
Recruit, mentor, and develop world-class engineers and engineering managers.
Diagnose and resolve systemic obstacles that prevent your team from delivering high-quality software.
Lead root cause analysis and collaborate with Engineering to build instrumentation into our stack to understand real-time performance characteristics

Qualifications:

5+ years of experience working with kubernetes
Experience working with linux containers
Familiarity with the google cloud environment
Strong technical acumen; creativity; interpersonal skills; emotional intelligence.
Demonstrated ability to build and scale world-class engineering teams.
Proven track record of leading engineering teams working on large-scale, highly-distributed Cloud products and services.
Experience building and cultivating strong engineering practices and processes.
Strong communication skills with ability to communicate effectively with both technical and non-technical audiences.

We are looking for a senior flutter engineer to join our exceptional mobile team at HighLevel

Key Responsibilities:

You will be working in sprints, on core app features for our app built with the flutter framework. You will be adding new modules, improving on the existing modules and making them more performant and robust.

This will involve collaborating with the team, planning solutions, implementing them, writing unit tests for them and, making sure that our app is improving 

Ideal Candidate:

An ideal candidate for this position would:

• have 1+ years of challenging experience as a flutter developer
• be fluent with flutter, and dart programming best practices
• have good command on any one reactive programming paradigm (MobX, ReactiveX, BLoC etc)
• have experience delivering in bi-weekly sprints and managing / documenting work in any kanban-like environment (we use clickup)
• have extensive experience collaborating remotely in a team using git and other software collaboration tools

We are looking for a senior android focused flutter engineer to join our exceptional mobile team at HighLevel

Key Responsibilities:

On normal days, you will be working on core app features in flutter + dart. You might be adding new modules, or improving on the existing modules, making them more performant and robust.

You will have a specialized responsibility for maintaining the android-half of the few cross platform plugins that we maintain internally for our app functions.

This will involve collaborating with the team, mainly with our iOS specialist, negotiating on a common application interface for the dart-side and then implementing, testing and making sure the plugins provide a robust base for us to build our app features on.

Ideal Candidate:

An ideal candidate for this position would:

• have 5+ years of challenging experience as an Android Engineer
• have worked in a team that supported an app with millions of users for at least one of those 5 years
• have worked extensively with app lifecycle management and other core system APIs
• have extensive experience dealing with device support issues that come with changing android versions and vendors
• be fluent with flutter, and dart programming best practices
• have good command on any one reactive programming paradigm (MobX, ReactiveX etc)
• have experience delivering in bi-weekly sprints and managing / documenting work in any kanban-like environment (we use clickup)
• have extensive experience collaborating remotely in a team using git and other software collaboration tools

Minimum Qualifications:

In this role we are looking for android expertise and problem solving skills. Everything else can be learned with time. We would still hire someone if they:

• Have all the android specific expertise mentioned above
• Have an open mind about learning flutter and associated best practices
• Are willing to understand the remote collaboration process and adapt

About the role : 

This position will help drive the customer retention strategic and tactical roadmap as a core member of the product management team.  It heavily relies on data and detailed analysis to provide different customers and customer types the best and most valuable parts of our service at the right points in their lifetime. 

Working as a product manager at HighLevel you are responsible to:

Qualifications : 

• Top-notch skills in both strategy and execution in an international context, ideally for a high growth technology company. You’ll need to frame and get buy-in on strategy from executive leadership, and then translate that strategy into priorities and projects
• Extremely efficient, with superb organizational skills. You’ll balance many projects and relationships simultaneously
• Analytical and strategic, you use data to make decisions and lead your team
• Proven track record of effective leadership with the ability to motivate and inspire both teams and individuals
• Sense of humor and a get things done attitude